Riggalls Removals

Woodlands, Mawthorpe
Alford
Lincolnshire
LN13 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
956 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 956 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Brilliant company great staff. The boys were very professional and considerate and very well mannered. "   more
 
" All the move was excellent staff could not have been better. "   more
 
" Very helpful, cheerful removal men. Colin and Cruck. Thank you. "   more
 
" Fantastic service. Couldn't have asked for better. Dean and Ricky were brilliant from start to finish. Would recommend without any hesitation. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

better 25
Brilliant 34
Care 50
careful 27
cheerful 37
class 22
Colin 22
courteous 59
crew 32
definitely 24
easy 20
efficient 71
efficiently 20
excellent 200
Extremely 42
family 30
Fantastic 26
fault 21
finish 21
friendly 98
friends 23
furniture 33
good 112
great 47
Happy 42
hard 51
help 25
helpful 199
highly 49
lads 24
Mark 27
people 28
pleasant 34
pleased 43
polite 126
professional 92
property 20
really 28
recommend 159
recommended 25
removal 61
removals 44
Riggall 25
Riggalls 115
satisfied 34
service 206
stress 39
team 79
Thank 69
trouble 64
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Sep 2019
Recommended by customer in PE23
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved 125 miles. Everything was handled professionally and kindly. Riggalls had to move us over 2 days.
 
Cost: £1420

"Brilliant company great staff. The boys were very professional and considerate and very well mannered. "
 
 
 
 
Team:
Dean Rick
 
 
 


Review 3 Sep 2019
Recommended by customer in PE23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bed property to bungalow.
 

"All the move was excellent staff could not have been better. "
 
 
 
 
Team:
Colin Chuck
 
 
 


Review 2 Sep 2019
Recommended by customer in LN10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All items into storage until later in the year.
 

"Very helpful, cheerful removal men. Colin and Cruck. Thank you. "
 
 
 
 
Team:
Colin Chu
 
 
 


Review 29 Aug 2019
Recommended by customer in LN11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1188
 
 
Team:
Willam Kevin Dean Ricky
 
 
 


Review 27 Aug 2019
Recommended by customer in LN3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance move. Brilliant service.
 
Cost: £2196

"Fantastic service. Couldn't have asked for better. Dean and Ricky were brilliant from start to finish. Would recommend without any hesitation. "
 
 
 
 
Team:
Dean Ricky
 
 
 


Review 27 Aug 2019
Recommended by customer in YO41
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent move.
 
Cost: £994

"All went very well Colin and Ricky
Were excellent. "
 
 
 
 
Team:
Ricky Colin
 
 
 


Review 27 Aug 2019
Recommended by customer in S63
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1900 cuft relocated 24hrs away. A lot of garage items, and a pool table.
 
Cost: £1590

"Nothing was too much trouble. Happy workers with a fantas attitude.
Very accommodating, friendly, polite and professional with a great sense of humour made a stressful time very stress less!"
 
 
 
 
Team:
Ricky Nat Kevin Dean Mark
 
 
 


Review 19 Aug 2019
Recommended by customer in DN6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"All staff very helpfully, arrived on time. Worked very hard to get the job done. Would definitely recommend to others. "
 
 
 
 
Team:
Ricky
 
 
 


Review 16 Aug 2019
Recommended by customer in KA26
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When van arrived sorted access problems smoothly. Negotiated all steps without any complaints.
Very friendly.
 
Cost: £480

"Very friendly.
Always asked where items were to be placed.
When completed also asked if anything else was required.
Would definitely recommend the removal firm to others. "
 
 
 
 
Team:
Ricky Chuck
 
 
 


Review 9 Aug 2019
Recommended by customer in LN9
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Narrow street with limited parking. The move went very smoothly, the guys were very professional but friendly.
 
Cost: £792

"Thank you to all concerned with our move, it was the least stressful move we have every had and I will always recommend your company. Your guys who did the removal were very pleasant and as I suspect you are very proud of them. "
 
 
 
 
Team:
Ricky Chuck
 
 
 


Review 8 Aug 2019
Recommended by customer in LN12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £960
 
 
Team:
Dean Ricky
 
 
 


Review 8 Aug 2019
Recommended by customer in LN13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Tuesday (26th July) morning William rang to say - Could we come and load some things today? It was like a Whirlwind had descended on us - 2 fit young men versus 2 70 plus old codgers. we realize now how slow we are - oh to be young again! we were apprehensive about my expensive dinner service - no problem said Will - it arrived intact. The chandelier was also packed to perfection. We didnt expect everything to fit on the ran but it did thanks to the excellent packing capabilities of Will and Nat
 
Cost: £2590

"William and Nat presented themselves in a neat and tidy manner and nothing was two much trouble for the lads. The van was also clean and tidy. "
 
 
 
 
Team:
William Nat Dean Mark Co
 
 
 


Review 7 Aug 2019
Recommended by customer in LN4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £559
 
 
Team:
Ricky Kevin
 
 
 


Review 25 Jul 2019
Recommended by customer in SY16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very thing went well. "
 
 
 
 
Team:
William Nat
 
 
 


Review 25 Jul 2019
Recommended by customer in DT1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance transfer from 3 bed terrace to 1 bed retirement flat.
Flat access was quite away from the closest parking.
Resident moving were very elderly.
 
Cost: £1296

"Ricky and Dean Coped with all the challenges and changes of plan very well.
They maintained a professional and cheerful manner throughout and were always helpful. "
 
 
 
 
Team:
Ricky Dean
 
 
 


Review 19 Jul 2019
Recommended by customer in TR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Colin Chuck
 
 
 


Review 11 Jul 2019
Recommended by customer in LN9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was brilliant. Staff and company ever so helpful. On day of move it was wet but company put extra staff on the save walking in new home with wet feet. With no carpets we were fully so grateful.
 
Cost: £782

"I could not be more complimented about the company and staff. Friendly, helpful and nothing too much trouble. Brilliant. "
 
 
 
 
Team:
Ricky Chuck Dean Kevin
 
 
 


Review 27 Jun 2019
Recommended by customer in LN11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £594

"The removal men were on time and did a very good job, we were very pleased with all they did. "
 
 
 
 
Team:
Colin Nat Chuck
 
 
 


Review 18 Jun 2019
Recommended by customer in LN11
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Nothing out of the ordinary.
 
Cost: £552

"Work was done efficiently with minimum fuss.
They were very helpful.
"
 
 
 
 
Team:
Mark Colin
 
 
 


Review 5 Jun 2019
Recommended by customer in LN13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having moved a good few times over a forty year period, hand on heart Riggall's have been the best ever in every aspect of our move.
 
Cost: £1300

"Can't really add a lot more. Riggall's are a wonderful company and made us feel as if we were the first client they ever had. The staff too were amazing. Nothing was too much trouble. "
 
 
 
 
 
 

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