Riggalls Removals

Woodlands, Mawthorpe
Alford
Lincolnshire
LN13 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
941 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 941 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I could not be more complimented about the company and staff. Friendly, helpful and nothing too much trouble. Brilliant. "   more
 
" The removal men were on time and did a very good job, we were very pleased with all they did. "   more
 
" Work was done efficiently with minimum fuss. They were very helpful. "   more
 
" Can't really add a lot more. Riggall's are a wonderful company and made us feel as if we were the first client they ever had. The staff too were amazing. Nothing was too much trouble. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 96%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

better 23
Brilliant 32
care 50
careful 27
cheerful 35
class 22
Colin 20
courteous 59
crew 32
definitely 22
easy 20
efficient 71
efficiently 20
excellent 198
Extremely 42
family 30
Fantastic 25
fault 21
finish 20
Friendly 96
friends 23
furniture 33
good 112
Great 45
Happy 41
hard 50
help 25
helpful 197
highly 49
lads 23
Mark 27
people 28
pleasant 33
pleased 43
polite 125
professional 89
property 20
really 28
recommend 155
recommended 25
removal 58
removals 44
Riggall 25
Riggalls 115
Satisfied 34
service 205
stress 38
team 79
Thank 67
trouble 62
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Jul 2019
Recommended by customer in TR18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Colin Chuck
 
 
 


Review 11 Jul 2019
Recommended by customer in LN9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was brilliant. Staff and company ever so helpful. On day of move it was wet but company put extra staff on the save walking in new home with wet feet. With no carpets we were fully so grateful.
 
Cost: £782

"I could not be more complimented about the company and staff. Friendly, helpful and nothing too much trouble. Brilliant. "
 
 
 
 
Team:
Ricky Chuck Dean Kevin
 
 
 


Review 27 Jun 2019
Recommended by customer in LN11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £594

"The removal men were on time and did a very good job, we were very pleased with all they did. "
 
 
 
 
Team:
Colin Nat Chuck
 
 
 


Review 18 Jun 2019
Recommended by customer in LN11
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Nothing out of the ordinary.
 
Cost: £552

"Work was done efficiently with minimum fuss.
They were very helpful.
"
 
 
 
 
Team:
Mark Colin
 
 
 


Review 5 Jun 2019
Recommended by customer in LN13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having moved a good few times over a forty year period, hand on heart Riggall's have been the best ever in every aspect of our move.
 
Cost: £1300

"Can't really add a lot more. Riggall's are a wonderful company and made us feel as if we were the first client they ever had. The staff too were amazing. Nothing was too much trouble. "
 
 
 
 
 
 


Review 28 May 2019
Recommended by customer in LN8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £888

"Straight forward. Well organized and professional efficient team highly recommend. "
 
 
 
 
Team:
Mark Kevin
 
 
 


Review 21 May 2019
Recommended by customer in PE25
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move from a house to a bungalow with storage facilities in between.
 

"An excellent company. Polite, friendly and helpful from start to finish. Nothing was too much trouble. Highly recommend. "
 
 
 
 
Team:
Ricky Richard
 
 
 


Review 21 May 2019
Recommended by customer in LN10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move, but exchange delayed to the day of completion. Extra staff brought into help us unload.
 
Cost: £588

"Fantastic service. Very friendly and helpful staff. "
 
 
 
 
Team:
Ricky Chuck Kev
 
 
 


Review 3 May 2019
Recommended by customer in LN92
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient and stress free.
 
Cost: £550

"A good experience. "
 
 
 
 
 
 


Review 18 Apr 2019
Recommended by customer in LN11
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Our movers were excellent. Very through and communicated very well."
 
 
 
 
Team:
Colin Dean
 
 
 


Review 15 Apr 2019
Recommended by customer in LN12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from storage container to bungalow
 
Cost: £300

"Excellent service,
Colin and Dean were very helpful and pleasant
Thank you"
 
 
 
 
Team:
Colin Dean
 
 
 


Review 11 Apr 2019
Recommended by customer in WA31
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 4 bed house to a 2 bed bungalow
Goods had to go into storage.
 
Cost: £3160

"Packing and collection went well. As the house was much smaller movers had to squeeze goods into restricted space. "
 
 
 
 
Team:
William Dean Colin Nat
 
 
 


Review 11 Apr 2019
Recommended by customer in LA11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from rural Lincolnshire to Grange over Sands Cermbic including an overnight.
 
Cost: £1200

"The two gentlemen who conducted my removals were first class in all respects. Couldn't fault the whole process!"
 
 
 
 
Team:
Ricky Richard
 
 
 


Review 27 Mar 2019
Recommended by customer in LN13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completion was delayed due to wrong bank details further down the chain. Keys were not released until nearly 5.00 PM.
 
Cost: £660

"Every contact and all aspects of the move were handled perfectly by Riggalls Removals. They were all perfect despite the rather late finish on the day. I would not hesitate to recommend Riggalls removals. "
 
 
 
 
 
 


Review 11 Mar 2019
Recommended by customer in LN12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
With road closures due to road works, and having to move furniture in and out of lifts, they remained cheerful, calm and polite.
 
Cost: £1584

"Two very polite lads were excellent. Took very good care of our property. They took all the stress away from us, while moving us out of our old home into our new one."
 
 
 
 
Team:
William Nat
 
 
 


Review 7 Mar 2019
Recommended by customer in LN11
 My Age: 40 - 49 
 I'm: Male 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move 6 miles
 

"Excellent service throughout the day."
 
 
 
 
Team:
Dean Willia
 
 
 


Review 6 Mar 2019
Recommended by customer in PE25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2 bed bungalow in PE25 to 3 bed house in PE 25
 
Cost: £468

"Riggalls removals were prompt and very courteous. We could and would not fault them in any way, The team were very cheerful and could not do enough to help.
We would recommend them and use them again ourselves. "
 
 
 
 
 
 


Review 6 Mar 2019
Recommended by customer in PE23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1692
 
 
Team:
William Ricky Chuck Dean
 
 
 


Review 25 Feb 2019
Recommended by customer in LN10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Horncastle to Woodhall spa.
 
Cost: £480

"Thank you so much for your great service. your staff were amazing. They couldn't have been more helpful."
 
 
 
 
Team:
Dean Ricky Colin
 
 
 


Review 5 Feb 2019
Recommended by customer in B63
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very difficult move as regards time scale.
 

"Extremely friendly and competent company and people. Made sure we were looked after from start to finish."
 
 
 
 
Team:
Ricky Colin Ch
 
 
 

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