W H Cox & Son (Removals & Storage) Ltd

Where reputations count.

Unit 1 Fairview Industrial Estate, Raans Road
Amersham
Buckinghamshire
HP6 6JY

Removers - Removals Companies

www.whcox-removals.com

Email This Business

Tel 01494 727 279

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
686 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 686 reviews since 2008

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.4/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" Very pleasant experience, completely reliable, they gave us a very good quote and did what they said. On the day we got the keys very late (we had taken the late key insurance) however they brought in...." more

" Excellent professional service, kind and considerate removers who worked so hard." more

" I had a recommendation from a friend for W H Cox and Son and as this was my first time using a professional remover company wanted to include them in the companies that I got quotes from. Theirs was...." more

" We were moving a complete home with Bed and Sofas. On my side i was worried how we will manage but that was all taken care of by W H Cox & Sons. We had some very heavy sofas which I thought would be d...." more

About Us
Information provided by the business
Legal Name: W H Cox & Son (Removals & Storage) Ltd. Limited Company.

Review 9 Jul 2022 Recommended by customer in HP22 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

The move was to a house up a single track road so unable to get large lorry up and had to shuttle run with smaller lorry from local town.

"Very pleasant experience, completely reliable, they gave us a very good quote and did what they said. On the day we got the keys very late (we had taken the late key insurance) however they brought in extra people to ensure it was all completed as quickly as possible.
Plenty of information provided before the move and lots of boxes, tape and paper to enable us to pack. We had chosen to pack ourselves.
After the move they came and collected the boxes promptly when asked.
Highly recommend."

REPORT THIS REVIEW

Review 27 Jun 2022 Recommended by customer in HP23 My Age: 50 - 59 I'm: Female My level of experience of similar services: Above Average I have known this business: 5 - 10 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move out of house and into storage.

"Excellent professional service, kind and considerate removers who worked so hard."

REPORT THIS REVIEW

Review 3 Jun 2022 Recommended by customer in WD3 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from a ground floor one bedroom flat to a ground floor two bedroom flat in the same town. I had done the packing, just wanted assistance with all the heavy lifting, loading and unloading. All previous moves over the years had been done with the help of friends and hiring a van, so this was my first experience of professional removers.

Cost: £852

"I had a recommendation from a friend for W H Cox and Son and as this was my first time using a professional remover company wanted to include them in the companies that I got quotes from.
Theirs was the only company that actually came and viewed the property and contents, this gave me more confidence that their quote would be accurate. They were able to schedule the removal on the date required without any issue.
The team arrived promptly and were courteous and helpful, also checking with me on a couple of items that I had forgotten about!
As well as the bed being disassembled, the table needed to have the legs removed in order to get it out of the door, all this was done without any problems.
They also ensured that a chest of drawers that had seen better days (it was free to me several years prior and wasn't very well constructed) was stabilized for transit.
On arrival at the new property, the team took time to check where I wanted the heavier items of furniture and that all the boxes were in the correct rooms.
They arrived at 8am and I was completely moved into new flat by 10.30am.
I am very pleased with my first experience of a removal company and would definitely use W H Cox and Son again, and highly recommend them."

Team:
So sorry the move was a few weeks ago, I can't remember all the names now!

REPORT THIS REVIEW

Review 22 May 2022 Recommended by customer in AL2 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were moving from a large detached house to a Bunglow. Has some large items and lots of hanging clothes. We had a lot of items.

Cost: £1400

"We were moving a complete home with Bed and Sofas. On my side i was worried how we will manage but that was all taken care of by W H Cox & Sons. We had some very heavy sofas which I thought would be difficult but was made to look easy."

Team:
Apologies I can not remember now as it was a while ago, but they were amazing

REPORT THIS REVIEW

Review 20 May 2022 Recommended by customer in SL9 I'm: Male business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Transferring furniture in the bungalow

"The Cox�s removal staff were friendly, considerate, professional and helpful. There is nothing that could be improved as far as I was concerned.I was very impressed with the service."

Team:
Paul and his team

REPORT THIS REVIEW

Review 20 May 2022 Recommended by customer in Hp5 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent experience. The team from the office staff to the removers were very professional and helpful and the removal team worked incredibly hard on the day and were very professional and careful."

REPORT THIS REVIEW

Review 19 May 2022 Recommended by customer in GU3 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving my mother who is 85 to her new bungalow in Derbyshire. Furniture went into storage for approx 4 weeks

Cost: £3600

"Staff were very helpful from initial enquiry through to completion of the move.
The team on both the collection and delivery days were very pleasant and helpful.
I would recommend them and happily use them again"

REPORT THIS REVIEW

Review 31 Mar 2022 Recommended by customer in PO10 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move of our household effects was performed effeciently and timely, with no problems or issues.

"The whole experience was done with the minimum of fuss and carried out effeciently, timely and courteously."

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in TN40 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: 1 - 5 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very pleased with W.H.Cox, very professional service for collection and delivery. It seemed quite expensive but I haven�t moved house in more than 40 years."

REPORT THIS REVIEW

Review 30 Mar 2022 Recommended by customer in SL9 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were not moving far, just around the corner in fact and it was spread across two days and several trips and the team were efficient, really helpful and nothing was too much trouble. We packed our items ourselves using the boxes and packing items supplied by WH Cox & Sons.

Cost: £2400

"The W H Cox & Son team were fantastic and made the whole process easy and straight forward. It was really evident that every member of the team, from my initial and subsequent calls into the office to the delivery and collection of boxes to the move itself, were experienced and knew what they were doing."

Team:
Tom, Paul G, Tim, Russell

REPORT THIS REVIEW

Review 2 Mar 2022 Recommended by customer in BH21 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from Amersham to Dorset and included moving a treasured, massive model railway from one loft to another. We were suoer-stressed beforehand as our plans re if we''d complete and go from one house to another on the same move or if we''d have to put all our stuff in storage constantly changed.

"Cox's were outstanding, brilliant, amazing, stunning, fantastic. The men worked completely as one, helping each other, cheerful, positive, nothing was too much for them, hard working. Can't praise them enough. The staff in the office are patient, efficient and lovely. Thank you all of you for reducing our stress levels. We knew we were in safe hands. And nothing at all got broken!"

Team:
Brian and the team. All of them were equally fabulous.

REPORT THIS REVIEW

Review 17 Feb 2022 Recommended by customer in HR95 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £2490

"I was very impressed with the team who helped us move home, they were such a lovely helpful bunch and made a stressful situation quite pleasant!
I honestly could not fault how brilliant the team were.
Brian the manager on the day was a machine and a brilliant organiser and a pleasure to have in charge! Nothing was too much trouble for them and they were lovely to have around. Nothing broken, nothing lost and very fast workers, I still can't believe how much they got done in a day.
The front office team were also very friendly and helpful and offered some great advice as I had chosen to pack myself.
I would definitely recommend the Amersham branch."

Team:
Brian, James, Jordan & Carol stood out

REPORT THIS REVIEW

Review 31 Jan 2022 Recommended by customer in TQ59 My Age: 40 - 49 I'm: Male My level of experience of similar services: Experienced I have known this business: Under 1 year business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Buckinghamshire to South Devon. Full house move over two days.

"Excellent from start to finish. Really easy to deal with regarding survey and booking etc. On the day of the move the team arrived at the time agreed and were polite, friendly, focussed and professional. They worked exceptionally hard and were hugely helpful, ensuring we had the items we needed delivered on the evening of the first day. The remainder of the offload was completed efficiently and the team took great care throughout. Very impressed."

Team:
Brian, Jordan & Karl.

REPORT THIS REVIEW

Review 22 Dec 2021 Recommended by customer in SL9 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: 1 - 5 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Large 4 bedroomed house, with big garden. Lived in house for 44 years. I�m 86 years old.

"I was really impressed with Cox �s firm from the start. The receptionists were professional and friendly. All the removal men were equally professional and friendly and efficient.They worked so hard and so quickly. Everything arrived in good order and was so easy to unpack. I give you a 5 star rating and have already recommended the firm."

REPORT THIS REVIEW

Review 17 Dec 2021 Recommended by customer in Hp9 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We used WH Cox & Sons to move one of our tenants into another property at very short notice. They were fantastic, went over and above and I would highly recommend their services. We used them again a second time to move more items into a storage unit, and will be booking in once we are ready to move the tenants back into the property once works are completed.

Cost: £2676

"Cannot fault WH Cox & Sons, all the staff in the office were fantastic and really helpful. They were able to fit us in on short notice and were very informative.
Our tenants who they were moving emailed us once the move was completed to tell us how impressed they were with the service.

Highly recommend and will be using them to move them all back into the house once the works have been completed."

Team:
Sorry unsure of their names

REPORT THIS REVIEW

Review 16 Dec 2021 Recommended by customer in HP13 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Super job

Cost: £925

"Great job by the team. Great job. So satisfied. And they were on time and so friendly and did a great Job."

Team:
Tim and co

REPORT THIS REVIEW

Review 16 Dec 2021 Recommended by customer in HP7 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a large house and had lots of furniture and boxes.

"Very helpful from start to finish. The removal men went out of their way to take care of our belongings and nothing was too much trouble for them. They even delivered more boxes for us during packing. Nothing was damaged. I am not planning on moving again in the near future but should I decide to move, I'd definitely use WH Cox Removals again for peace of mind."

Team:
4 men

REPORT THIS REVIEW

Review 16 Dec 2021 Recommended by customer in SL9 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Under 1 year business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 6 bed house to Apartment

Cost: £2000

"Only one packer arrived on day 1; had expected 2 but reinforcements arrived in the afternoon. Removal went very well on day 2. The team of 3 were very helpful and efficient. 2 collections of empty broken down boxes so far. Overall, could not be more pleased."

Team:
James (I think) Peter and 2 other younger colleagues( I�m sorry I�m terrible with names) but all very helpful and polite.

REPORT THIS REVIEW

Review 25 Nov 2021 Recommended by customer in HP7 My Age: 30 - 39 I'm: Female My level of experience of similar services: Above Average I haven't used this business before business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Large furniture collapse move and put back together. Box moving.

Cost: £1000

"The service was fantastic from the box / tape borrowing to the moving day. The move was very last minute and they arranged a quote for us online and got us booked in really easily. On the day Lee and his team arrived promptly and worked incredibly hard an efficiently. I was paranoid about a very special armchair and they were wonderful, thoughtful and careful with that item. THe furniture was all reassembled perfectly at the other end. ALl in all I was so very pleased with the service we received and couldn't recommend them enough!"

Team:
Lee & co.

REPORT THIS REVIEW

Review 16 Nov 2021 Recommended by customer in HA2 My Age: 30 - 39 I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business W H Cox & Son (Removals & Storage) Ltd https://www.referenceline.com/removers_removals_companies-in-amersham-whcoxsonremovalsstorageltd-20907

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving quite near but with a lot of things!!

Cost: £1500

"Really good service. Clear, friendly, punctual and everything got done safely and securely. Well done!"

REPORT THIS REVIEW

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