W H Cox & Son (Removals & Storage) Ltd

Unit 1 Fairview Industrial Estate, Raans Road
Amersham
Buckinghamshire
HP6 6JY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.5/10
548 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 548 reviews since 2008
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We used W H Cox & Son to move house in Buckinghamshire and the service we received was second to none. The customer service we received from the first phone call arranging a quote to the moment the re...."   more
 
" We used WH Cox to pack up our house and move us from the South East to the Midlands. The move was smoother than expected and everyone from the company was very helpful. The men who came to pack ...."   more
 
" The cost and what W.H.Cox offer was explained when I had a quote and the office staff were friendly and very helpful with any queries I had. I was moving from a 3 bedroom house and had all my items bo...."   more
 
" The men were wonderful, hard working, polite, careful not only of our flat but going down the stairs (no lift), no damage. They did wonders on one of the hottest days of the year."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 71%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 84%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 90%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 70%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 41
boxes 48
care 37
careful 28
courteous 28
Cox 129
Coxs 23
definitely 40
easy 26
efficient 111
efficiently 27
excellent 83
experience 25
family 23
fantastic 28
finish 25
friendly 101
furniture 37
good 84
great 72
happy 65
hard 68
helpful 124
highly 51
impressed 27
just 31
packed 46
packing 68
pleased 39
polite 90
process 36
professional 96
property 22
quick 24
quickly 33
quote 38
really 43
recommend 137
recommended 46
removal 87
satisfied 22
service 176
smoothly 23
stress 33
stressful 25
team 115
thank 37
WH 56
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 19 Aug 2019
Recommended by customer in HP13
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move.
 
Cost: £732
 

"We used W H Cox & Son to move house in Buckinghamshire and the service we received was second to none. The customer service we received from the first phone call arranging a quote to the moment the removal guys turned up was both friendly and professional.
The removal men arrived on time and they were proficient, hardworking and had a great sense of humour. Nothing was too much trouble and they took everything in their stride. I have never seen people work so fast in getting our belongings onto the lorry. Once we had completed the sale of the house, they were at our new home within 10 minutes and everything was unloaded and reassembled within a couple of hours.
They exceeded our expectations and we were so pleased with the service. We wouldnít hesitate in recommending them, brilliant throughout.
"
 
 
Team:
Brian, Rob and Andy
 
 
 


Review 18 Aug 2019
Recommended by customer in SY6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used WH Cox to move us from the South East to the Midlands.

"We used WH Cox to pack up our house and move us from the South East to the Midlands.

The move was smoother than expected and everyone from the company was very helpful.

The men who came to pack up the house and then move our (many) goods were very efficient and helpful.

We would not hesitate to recommend WH Cox for anyone looking for an excellent removal company.
"
 
 
Team:
Lee and his team.
 
 
 


Review 17 Aug 2019
Recommended by customer in HP5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moving from a 3 bedroom house to another house locally and used the boxing up facility the day before the move.
 
Cost: £996
 

"The cost and what W.H.Cox offer was explained when I had a quote and the office staff were friendly and very helpful with any queries I had. I was moving from a 3 bedroom house and had all my items boxed up the day before my move, a great idea and helped make the move less stressful. The packers were very efficient and friendly. The same team came to help with the move the following day, which went very smoothly. The team were excellent at unloading the other end and no breakages! I would definitely recommend W.H.Cox and they also offer a very competitive quote. I would like to thank the team for their help and doing such a great job on a very hot day!"
 
 
 
 


Review 15 Aug 2019
Recommended by customer in KT22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from 3 bed flat to a 1 bedder! So got rid of a lot of stuff prior. However it eventually added up to well over 100 boxes! Some of which were packed a week before the move by Cox & Son,at no extra cost! The remainder,the day before the move.
 
Cost: £976
 

"The men were wonderful, hard working, polite, careful not only of our flat but going down the stairs (no lift), no damage. They did wonders on one of the hottest days of the year."
 
 
Team:
Brian,
 
 
 


Review 13 Aug 2019
Recommended by customer in HP11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal work was to move everything from one detached house to another within 0.5 miles of each other. Approximately 2/3rds of contents were placed in a truck Wednesday and 1/3 of the contents were placed in another truck which then delivered on Thursday afternoon when completion took place. The 2/3rds was then delivered on the Friday. The 3 employees who worked on the removal were a credit to Cox & Sons.

"The removal process from beginning to end was simply wonderful. From receiving the quote through us booking the work Cox and son put us at ease and when it came to the actual removals Paul, Tim and Mark were excellent.


The move took place during some of the hottest weather experienced. The guys were very appreciative of drinks, etc., we gave them. Nothing was too much trouble.

Well done WH Cox & Son!"
 
 
Team:
Paul, Tim and Mark - brilliant guys
 
 
 


Review 5 Aug 2019
Recommended by customer in HP9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a very large detached property with a triple garage into a smaller detached property - it was a very big move and had to be carried out over a couple of days. Unfortunately the move could not be completed due to a rather large downfall of snow but thankfully my bed and kitchen arrived the first day and the rest was delivered the following week.

"I was delighted in the way my move went - the guys were just so helpful, kind and good fun too. I would thoroughly recommend this company who carried out my move in a very professional way. They packed expertly and were always willing just to go the extra mile in any request that was made."
 
 
Team:
Paul & Brian particularly but all the guys were excellent
 
 
 


Review 11 Jul 2019
Recommended by customer in hp22
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move from 4 bed townhouse to 4 bed house, all items moved and then unpacked / rebuilt
 
Cost: £800
 

"the guys turned up on time as planned, they were helpful and polite throughout.

have no issues with anything at all and would recommend WH Cox to anyone who is moving.

great Service for which we thank you."
 
 
Team:
Andy and two others
 
 
 


Review 2 Jul 2019
Recommended by customer in LU7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
16 Puffin Place

"Excellent service. So fast. Would highly recommend"
 
 
Team:
Lee and james
 
 
 


Review 21 Jun 2019
Recommended by customer in SO30
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From High Wycombe to Southampton. Including full pack. 3 bed semi-detached house. Most difficult item was probably the wendy house which needed carrying over the side gate at both the old and new houses.

"They were fantastic. Lee and Russell worked unbelievably hard. We couldn't recommend them enough.
They packed everything with pretty reasonable care. They were able to do the whole house in less than a day, and put most of it in the van.
On the moving day they finished packing and loading by 10!
And unloaded even quicker at the other end. Put stuff in the right place. And we've managed to find most things!
Nothing got broken. And nothing got significantly damaged.
The office team were very helpful in advance and were happy with us checking date availability repeatedly in the weeks before we exchanged contracts on the house.
The price and convenience of packers was well worth it. And overall we would thoroughly recommend them."
 
 
Team:
Lee and Russell
 
 
 


Review 21 Jun 2019
Recommended by customer in HP5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was the first time we had moved in 49 years, the experience was something new to us and we were somewhat apprehensive of the whole process. It could have proved a very stressful business, uprooting almost half a century''s worth of personal effects and memories.
 
Cost: £948
 

"I cannot praise W H Cox highly enough. We were very apprehensive about this, our first time moving house in 49 years. From our very first contact with their office to the day of the actual move itself, the advice, assistance and service we received was outstanding. The organizing, packing and actual removal on the day was faultless but, in addition, our mind was put at ease and we were reassured throughout the whole process from start to finish.
All the people we had contact with from the office staff to the actual team that carried out the packing and moving were professional, efficient and knowledgeable as well as being considerate and understanding of our concerns and unfamiliarity with moving house.
Remarkable value for the excellent service we received. Most highly recommended."
 
 
Team:
THe whole team deserve a mention from Carol & Jan in the office to Jim, Leon & Liam(?) who did the actual packing & moving.
 
 
 


Review 5 Jun 2019
Recommended by customer in HP16
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Move of 4 bed house, we packed ourselves but WH Cox removed all furniture and boxes from the property.

"The removal team from WH Cox arrived on time and completed our move incredibly quickly and efficiently. Nothing was too much bother for them and they protected our items really carefully. They also ensured that no damage was done to the walls or doorways of the house either.
The team were friendly and approachable."
 
 
Team:
Unsure
 
 
 


Review 13 May 2019
Recommended by customer in HP6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a busy five-bed family home within the same town.
 
Cost: £1620
 

"We had a really positive experience during what can be a very stressful time. The quotation was clear and easy to understand. Our request for boxes in advance was met really promptly. The move itself was quick and uneventful. At all times staff were practical and cheerful. I would use this company again. Thank you for all your hard work."
 
 
Team:
Thank you to Mark, Amie, Carol, Jan, Lee, Paul, James and their colleagues.
 
 
 


Review 2 May 2019
Recommended by customer in MK7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal men were fantastic they had us all loaded and unloaded in a matter of hours. They were so fast that I couldnít keep up with them. On moving day they had us all unloaded in about 2.5hrs which was no feat given that we had ALOT of stuff. They were friendly and professional at all times and worked tirelessly.
 
Cost: £1308
 

"The men arrived promptly the day before the move and started to part load us they were friendly and professional introducing themselves and then they just got in with it and started to load the van with the already packed boxes. They assisted with packing some of the things that I hadnít quite got to and worked like machines. Within 3 hours they had loaded about 85% of the house leaving us with just our beds, a sofa and the fridge and a few plates and cups for the all important tea and coffee.
The next day (moving day) they arrived on time and cracked on with loading the remaining items and were done within 1.5hrs and got on their way to our new house.

Once we had keys to the new house at 1pm they just cracked on and unloaded the van placing everything in the right locations, putting together the beds and sofas for us as well.
They had us all loaded in 2.5hrs leaving us to enjoy our new home.

At all times they were professional and friendly and I could not have wished for a better removals crew.

All in all they made the whole moving process much easier and enjoyable."
 
 
Team:
Brian, christian, jay, there were 2 others but I canít remember their names sorry but they were all brilliant the men
 
 
 


Review 24 Apr 2019
Recommended by customer in SL&1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Penn to Marlow - and the level of service was excellent
 
Cost: £800
 

"Just easy from start to finish."
 
 
Team:
Lee and all his team were great and very respectful
 
 
 


Review 11 Apr 2019
Recommended by customer in UB9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from South Bucks to Suffolk was never going to be plain sailing all the way but we were off to a great start by choosing W.H. Cox and Son from Amersham to be our removal company.

"The whole team were ace and couldn't have been more willing and helpful from start to finish. We would certainly recommend them."
 
 
 
 


Review 8 Apr 2019
Not Recommended by customer in WR2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 3/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £2184
 

"The interaction with the office was very good, as was the man that came to do the quote. The packing service was good also. However on removal day I felt stressed and under pressure largely because of the lead removal man. He was very keen to get to my new property which was just under two hours drive away. Given the distance this was understandable but there was no guarantee that I would receive the keys quickly. He was also keen to make sure I got there quickly so they could get on and unpack. When I got here they were parked and I called the estate agent who assured me they would call. I felt stressed because the lead removal man was clearly not happy that they had had a long wait and still no keys. I felt uncomfortable being parked in view of the men and so moved my car across the road and sat there. It was another two hours before I had the keys, about 3pm and the men could start to unload. This man's manner was abrupt and rushed. I felt he could not get away fast enough. To be frank, his manner was intimidating and unpleasant. I gave a tip because of the wait but was sorry the moment he drove away. Actually I wished I .said it was for the others and not him. The others were fine."
 
 
Team:
Jay was great, Lee was hard working but his manner was unpleasant
 
 
   Business Reply:

We are sorry to hear that you are disappointed with our service, this was clearly not up to our usual high standards and we take the comments on board. This has given us the opportunity to undertake some refresher customer service training for all of our staff to ensure this doesnít happen again.
We are very pleased that you were happy with our service from the office and we have passed the comments on the office staff.
We value all feedback from our customers.
 


Review 22 Mar 2019
Recommended by customer in WD3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1500
 

"The whole process was smooth from start to finish. We had pre packed a number of cases however the removals chaps were more than happy to wrap and pack.

There was no fuss about the larger items and the guys were very friendly.

They are moving us back from rental in 6 mths and we now feel comfortable it wont be a stress.

Great"
 
 
Team:
the whole team from Carol and Jan in office to boys on site
 
 
 


Review 11 Mar 2019
Recommended by customer in HP13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bed semi into a 2 bed bungalow the removal men worked very hard taken care of our belonging

"The guys turned up on time. We had three men who worked very hard and loaded the lorry in three and an half hours. They were very friendly. They treated our belonging with respect. We moved from a three bed semi into a two bed bungalow. They put all the boxes in the right places as we used garage and shed. We are so pleased we used them."
 
 
Team:
Mark
 
 
 


Review 11 Mar 2019
Recommended by customer in HP27
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Chesham to Princes Risbrough.
 
Cost: £800
 

"Top notch service. Team arrived on time. They were polite (even when asking for a cuppa!!!) and didn't stop working all day. I would recommend to anyone moving home."
 
 
 
 


Review 1 Mar 2019
Recommended by customer in HP5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move involved shifting approx 2000 books,garden furniture, a palm tree which we have had for 30 years 4 bikes and a tandem. plus the usual clothes and furniture. the tree survived! we packed most items ourselves but booked professional packing for kitchen and fragile items. The company sent boxes even before contacts were exchanged in order for us to make a start on packing the books. this was helpful to us. on the pre- visit everything about the code if conduct was explained and we knew exactly which items were not covered by insurance and had to be moved in our car. unlike in previous moves nothing was stolen!
 
Cost: £860
 

"the move happened over 2 days. breakable items were packed the day before and loaded. we were not aware that they were also taking some furniture that day also but to be honest it was probably us not paying full attention (lots of stress just before moving!)since Mark was very clear about every other point.
the removal team worked incredibly fast and were efficient and reliable. they gave us a mob number to keep in touch during the journey. they were personable and friendly.
they unloaded quickly and put boxes mostly as directed.
Surprisingly the moving day was less chaotic than expected!
we thought it was good value for money and I can say that we trusted the team. this was not the case in our last move where a couple of items went missing.
so I would recommend this firm."
 
 
Team:
sorry cant remember!
 
 
 

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