Robinsons of Aylesbury

9-11 Edison Road, Rabans Lane Industrial Estate
Aylesbury
Buckinghamshire
HP19 8TE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Robinsons of Aylesbury 9.5/100
800 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 800 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The planning worked and, although there was a minor delay to one delivery because of a fork lift breakdown, everything arrived on time and in perfect condition. The team were hard working, flexible an...."   more
 
" Everything was very organised and performed in a professional manner exactly as described. The removal Team were all great and we would certainly use them again."   more
 
" I don't usually give feedback but after using Robinsons Removals of Aylesbury I felt compelled to write this email. I have to say we are so glad we used Robinsons for our move to the coast, the te...."   more
 
" Robinsons's estimator was very professional, visiting our house and providing a quote within 24 hours. We were offered a suitable date straightaway (we were flexible because we already owned the hou...."   more
 
 
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Review 18 Nov 2020
Recommended by customer in MK18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ours was described as a large and complex move, that took place over a few weeks and involved a great deal of planning because the large vehicles could not be used in the new destination, with everything having to be decanted into smaller vehicles.

"The planning worked and, although there was a minor delay to one delivery because of a fork lift breakdown, everything arrived on time and in perfect condition. The team were hard working, flexible and friendly, which helped to reduce the stress levels in what is always a traumatic experience."
 
 
Team:
We canít remember the name of all the team members, so best not to publish any
 
 
 


Review 6 Nov 2020
Recommended by customer in OX9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving consisted of the contents of a 4 x bedroom house plus garage.

"Everything was very organised and performed in a professional manner exactly as described. The removal Team were all great and we would certainly use them again."
 
 
 
 


Review 5 Nov 2020
Recommended by customer in PO9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We relocated from Buckinhamshire to Hampshire, which is quite a distance and the Robinson team where fantastic, I would say to anyone thinking of moving to use a removals company that offer a packing service, its worth every penny!
 
Cost: £2976
 

"I don't usually give feedback but after using Robinsons Removals of Aylesbury I felt compelled to write this email.

I have to say we are so glad we used Robinsons for our move to the coast, the team turned up on Tuesday and packed all our belongings carefully but speedily, they were all cheerful and respectful.
A special mention has to go to Phil and Dan, who in my opinion are a credit to the company. They drove down from Buckingham to Portsmouth and stayed late to get us set up for the evening, ie. beds etc. Then in the morning finished unloading the lorry. Both my wife and I enjoyed having them around and it was sad to see them drive off, hahaha.

Many thanks to the all of the team for making our relocation a smooth transition, and I would definitely recommend Robinsons to anyone thinking of using a removals company.

Kind regards

Carl"
 
 
Team:
John, Barry, Phil and Dan
 
 
 


Review 4 Nov 2020
Recommended by customer in SA33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A straightforward move, everything packed before the removals team arrived, but moving 200 miles from Buckinghamshire to Carmarthenshire, Wales. The removels team loaded and travelled on one day, parked up in the nearest town overnight, and unloaded next day.

"Robinsons's estimator was very professional, visiting our house and providing a quote within 24 hours. We were offered a suitable date straightaway (we were flexible because we already owned the house we were moving to).

The loading team were polite and friendly, treating our goods very carefully, from smaller items through to a 12' dining table and large leather sofa.

Having travelled 200 miles and slept in the lorry overnight, Phil and Dan arrived at 7.30am, worked out where to park the lorry and completed unloading (with a few mugs of tea!) by 11.30am.

Quiet professionals - we would recommend them to everyone!"
 
 
Team:
Phil and Dan, and two more team members for loading.
 
 
 


Review 4 Nov 2020
Recommended by customer in HP20
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
... local move
 
Cost: £300
 

"...this was all highly satisfactory and met expectations ."
 
 
Team:
N/A
 
 
 


Review 4 Nov 2020
Recommended by customer in HP21
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robinsons picked up and stored my complete house until I was ready to move into my new accommadation.
 
Cost: £790
 

"Took the complete pressure of my moving felt very confident that my possesions were in good hands."
 
 
Team:
Mr Robinson,Barry,Claire
 
 
 


Review 15 Sep 2020
Recommended by customer in HP19
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delighted with the service received for my recent house move. The two men were polite and very efficient. It was surprising how quickly they cleared the house.

"Very reasonable quote and excellent communication. On removal day the two men Were very courteous and efficient. House was cleared methodically and without any issues. Would thoroughly recommend Robinsonís."
 
 
 
 


Review 11 Sep 2020
Recommended by customer in BS48
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move consisted of getting my mother from a full 2 bed bungalow to a small retirement home

"The move went well that the team of guys worked hard to pack the house and move it. The packing was good and Nothing was lost or broken. They were patient with my mother who ď wanted to helpĒ. The service was good. The only bit I didnít understand is that they struggled to get people out to cost the job but had people on furlough at the same time. Other than that a really good company to work with and do a good job"
 
 
Team:
Sorry canít remember
 
 
 


Review 26 Aug 2020
Recommended by customer in LU70
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal into storage and some items to Ireland (seperate price for Ireland)
 
Cost: £1188
 

"All the people involved were courteous, efficient and helpful."
 
 
Team:
6 people in total - don't have all names
 
 
 


Review 20 Aug 2020
Recommended by customer in KY11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had to empty my fathers house and move all of the items to Scotland. We only had a 3 day window. Robinson''s were so helpful. We explained the situation, they came out and did the survey, we were concerned as there were a lot of tools to be moved, but we were reassured,they were able to come out and move the contents 2 days later. Because of the short notice they were unable to transport the contents for another week so stored it until they were able to bring it up to Scotland.

"The company were so helpful from start to finish. Providing spare boxes for us to use.

The packers were superb, fast, efficient and friendly. They were so helpful in dealing with everything. There was a lot of stuff to pack, as we were unable to sort it before hand. contents of my fathers house was going into storage and the man who brought it up was amazing hwith the unpacking. Everything was done smoothly and quickly.

I would definitely recommend this company they are very fast, friendly, efficient and professional.

Thank you"
 
 
Team:
I dont know their names, but thank you for everything.
 
 
 


Review 20 Aug 2020
Recommended by customer in HP18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Cuddington to Princes Risborough.
 
Cost: £325
 

"Robinsons quoted for the move and gave advice and were very efficient and professional. The Manager came to look at the house and took details of which items generally were to go and offered advice on how to pack and wrap said items. The dates were offered and time keeping was on track. The van arrived and the staff were very friendly and loaded the vehicle with very little interference by myself. The off load at the Princes Risborough was equally as efficient. I would thoroughly recommend Robinsons to anyone who wants a professional move with a great price tag."
 
 
 
 


Review 20 Aug 2020
Recommended by customer in HP20
 My Age: 30 - 39 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed house move; partially into storage and partially to temporary address.
 
Cost: £1700
 

"Really friendly, helpful and professional people.

Turned up on time and moved us out very quickly and efficiently."
 
 
 
 


Review 12 Aug 2020
Recommended by customer in HP21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Buckinghamshire to Cumbria.
 
Cost: £3325
 

"From the quote through to the removal all of Robinson's staff were professional and efficient. The move was done over three days and I cannot fault the two removal men, Phil and Dan. They were courteous,efficient, helpful and incredibly hardworking.They made what could have been a stressful time much easier."
 
 
Team:
Phil and Dan
 
 
 


Review 8 Aug 2020
Recommended by customer in MK18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a semi to a bungalow, both with gardens
 
Cost: £700
 

"The move did not happen on a good day, it was raining heavily to begin with. The removal team worked really smoothly and professionally and this gave me confidence and peace of mind that it would all come together. I had some fairly heavy garden stuff which seemed to cause them no difficulties. At the bungalow I moved to there was a problem with getting the sofas through the doors but this was identified early and we were able to remove the door. My keys were not available for collection until about two o'clock, far later than I would have hoped but this did not seem to cause them any difficulty, two more removals men arrived and helped. I would be very happy to recommend Robinson's, they have been very professional throughout."
 
 
Team:
I don't know their names
 
 
 


Review 4 Aug 2020
Recommended by customer in LN8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The whole of the Robinsons team dealt with our move with patience and understanding and good humour, even with the added stress of the COVID-19 restrictions.

"I cannot recommend Robinsons of Aylesbury highly enough.

Mr Robinson went above and beyond to accommodate our move at short notice, despite having another booking on completion day.

The movers were very professional, not stopping work from the moment they arrived at the house to the time they left. Everything was carefully and securely packed in boxes with extra care for our most fragile items.

Even the delay in receiving the keys to the new property did not phase them one bit.

"
 
 
 
 


Review 23 Jul 2020
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from military home to new home. 4 bed to 3 bed, approx 5 min drive away.

"We had an outstanding move with Robinsons of Aylesbury. From start to finish it was one of the best moves weíve ever had. We have moved home every 2-3 years as we are in the military so we know how difficult the entire process can be. From the initial phone consultation, to the surveyor, and finally to the incredible hard working movers, we were extremely impressed with the professionalism and care of our home belongings, especially under the extreme demands of working during COVID-19. We want to thank everyone at Robinsons of Aylesbury!

The Tozer Family"
 
 
Team:
Iím really embarrassed that I cannot recall the 2 young gentlemanís names but I hope you can find out from the dates as they were amazing!!
 
 
 


Review 12 Jul 2020
Recommended by customer in HP27
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was on 16 June 2020 and involved packing team for four days. The drive of our house was too narrow for the large removal van so the team ferried boxes in a smaller van to the large van which was parked in a lay-by about half a mile from our house.
 
Cost: £3696
 

"This obviously involved more work for the removal team but there were no complaints. A cheerful and obliging team under the excellent leadership of Brian carried out a very good job which saw our belongings transferred into store. The move of our belongings into store was carried out in a very efficient manner by a friendly and helpful team under the capable leadership of Brian."
 
 
Team:
Brian, Dave and Dominic and two others whose names escape me!
 
 
 


Review 9 Jul 2020
Recommended by customer in NN60
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Milton Keynes to Northampton during the covid 19 period,

"Robinsons of Aylesbury provided an excellent service and the communication prior to our move was also excellent. The removal team of Dan, Ace and Dale wete punctual, polite, helpful and maintained social distancing throughout the moving process. They worked non stop and handled all our boxes and furniture with care and were very organised and efficient. I would highly recommend Robinsons to family and friends for removals.
John and his team deserve praise in going the extra mile. The service provided was not the cheapest quote of 3 quotes I received, in fact it was £100 more. However it eas worth it, with the provision of a 17 ton, 40 ft lorry with a highly skilled 3 man team that knew what they were doing together with the piece of mind that a firm with over 100 years experience can provide,
Thank you Robinsons, for reducing some of the stress on our removal day. Jonathan O"
 
 
Team:
Dan, Ace and Dale were Excellent. Thank you.
 
 
 


Review 6 Jul 2020
Recommended by customer in HP22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very thorough, thoughtful and professional, great packing, friendly and flexible loading and ..delivery service. Very helpful crew that took the potential stress out of the day. Great at working with the new COVID restrictions and applying them to their business. I would very much recommend them."
 
 
 
 


Review 6 Jul 2020
Recommended by customer in HP17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and storage of furniture - easy chairs, settee, shelving , tables, childrenís play equipment and storage boxes- from a community library in order to prepare the library for re- opening after shut down due to COVID 19 regulations. We have policy of always trying to use local businesses in order to support the communities we serve and Robinsonís are a well respected local firm so I thought to try them first and I have not been disappointed.
 
Cost: £600
 

"From my telephone enquiry to the receipt of the bill I have found Robinsonís to be a highly competent , friendly and reasonable company to deal with. Their admin office staff couldnít be more helpful and the removal crew were excellent. They respected the social distance requirement and worked efficiently and quietly whilst other activities were taking place in the library. I was impressed with the speed with which they accomplished their job and the crew were polite but friendly and liked a bit of banter. The estimator who visited to give us a quote wore a face mask and was most considerate. All in all a very professional and careful service. The impression is that of a company whose reputation really matters to them and this shows in their total operation."
 
 
 
 

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