Robinsons of Aylesbury

9-11 Edison Road, Rabans Lane Industrial Estate
Aylesbury
Buckinghamshire
HP19 8TE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Robinsons of Aylesbury 9.5/10
777 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 777 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Best class service on time for moving out on time for moving in staff very polite and helpful"   more
 
" The move went very smoothly over two days, the guys from Robinsons did an absolutely fantastic job, we cant thank them enough, we would throughly recommend them they were very professional, prompt and...."   more
 
" Whilst I did the packing myself Robinsons were very helpful and friendly from the first meeting to the day of moving. On the day they were cheerful throughout, extremely helpful and made the day run s...."   more
 
" This is the second time that we have used Robinsons. The first time they were very proficient, reliable, polite and competitive on price which is why we decided to use them again. They haven't disapp...."   more
 
 
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Customer Reviews
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Review 11 May 2020
Recommended by customer in EX23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2749

"Best class service on time for moving out on time for moving in staff very polite and helpful"
 
 
 
 
Team:
Barry Morrs
 
 
 


Review 15 Apr 2020
Recommended by customer in NR27
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Aylesbury to Norfolk

"The move went very smoothly over two days, the guys from Robinsons did an absolutely fantastic job, we cant thank them enough, we would throughly recommend them they were very professional, prompt and best of all at a very reasonable price."
 
 
 
 


Review 11 Mar 2020
Recommended by customer in Hp18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a straightforward move from one property to another.
 
Cost: £560
 

"Whilst I did the packing myself Robinsons were very helpful and friendly from the first meeting to the day of moving. On the day they were cheerful throughout, extremely helpful and made the day run smoothly and stress free."
 
 
Team:
Barry
 
 
 


Review 10 Mar 2020
Recommended by customer in HP19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal men arrived dead on time, were polite and very efficient. The removal of furniture and boxes went very well, they were well organised.

"This is the second time that we have used Robinsons. The first time they were very proficient, reliable, polite and competitive on price which is why we decided to use them again. They haven't disappointed on the second occasion."
 
 
 
 


Review 22 Feb 2020
Recommended by customer in EX7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Buckinghamshire to Devon

"Two very nice young lads who couldn’t have been more helpful. Very polite and very willing"
 
 
 
 


Review 19 Feb 2020
Recommended by customer in MK43
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have recently moved house (our items included a piano). Our new house is situated an hour away from our previous house.

"We had 5 men who helped to move our belongings (three bed house). All 5 were friendly and hard working and we felt that our possessions were in safe hands. The removal took the time that we had anticipated. There was a little delay in our keys being collected, but there was no negativity from the guys for having to wait. All boxes were placed in rooms of our choice - and were moved if we changed our mind.
We had no breakages and all of our items were accounted for afterwards. I would recommend Robinsons removals to family and friends."
 
 
 
 


Review 19 Feb 2020
Recommended by customer in HP19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Aylesbury to Banbury
 
Cost: £960
 

"Very efficient from beginning to end. No sales presssure. Removal men arrived on time and were very cheerful, polite and helpful in every respect."
 
 
 
 


Review 14 Feb 2020
Recommended by customer in TR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into store / out of store.
 
Cost: £3000
 

"Over the years I have move many times and this move (into and out of store) must rate as one of the better ones. Both of the crews that moved me were professional, polite, conscientious, and considerate towards both the property and my effects. Nothing was damaged on either move - nor whilst in store. Not much more to say other than, in my book, a very highly recommended removals company."
 
 
Team:
Dan, Connor
 
 
 


Review 14 Feb 2020
Recommended by customer in HP19
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 3 bedroom semi-detached house, to a 4 bedroom house.
 
Cost: £600
 

"Movers arrived exactly when they said they would, and started immediately. Everything was all packed up and onto the lorries in around 2 hours, and off again at the new property in about the same. 3 bed semi house, with a fair amount of stuff, so they did an amazing job. All finished by midday, so couldn't fault them, well worth the money (which wasn't much, compared to other removal companies)."
 
 
 
 


Review 14 Feb 2020
Recommended by customer in TN38
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small load from Tring in Hertfordshire to St Leonards-on-Sea Nr Hastings, East Sussex
 
Cost: £528
 

"Your survey is taking more time than my move.

From the first contact I had with the lady on the phone at your office, i felt confident that I would receive a good service. She was friendly,helpful and polite.

The service progressed in the same manner, your assessor was also very helpful and courteous and the removal staff were efficient, punctual,careful and I was aware they knew their job inside out.

Although my move was small, I would not hesitate to recommend your firm to others and was very happy from start to finish."
 
 
Team:
D Pickles / D Drake Andy Beet
 
 
 


Review 14 Feb 2020
Recommended by customer in HP22
 My Age: 30 - 39 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Nothing specific to comment on.

"Reliable, friendly, efficient and realistic price."
 
 
 
 


Review 14 Feb 2020
Recommended by customer in HP22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A local, but large move - 3 vans over 3 days. Moving from a house with 20 steps from the road to the front door, and also with an upstairs lounge. So quite a carry for the removal guys.
 
Cost: £2500
 

"Just a few words of thanks for our move last week. It went brilliantly!

All the removal gang were friendly, uncomplaining, and very helpful. This was a complicated move - with a lot of steps, and a lounge upstairs. Plus a massively heavy oak bookcase - moved without a moan! Conor and Dan were with us for the three days of the move, and were particularly helpful - nothing was too much trouble when we arrived at our new home, with the inevitable requests to ‘just, please, reposition this item...’. All your guys worked hard, with only minimal breaks. We will highly recommend your company."
 
 
Team:
Conor, Dan, Dave
 
 
 


Review 14 Jan 2020
Recommended by customer in HP22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved removal of my mother''s items from storage and transfer to our property. The items had originally (and very satisfactorily) been removed by Robinson''s from a flat in London where my mother had been living and put into storage.
 
Cost: £198
 

"The staff in the office were helpful in explaining what was involved in taking our items out of storage. On the day, delivery was very prompt and efficient, and the guys handling the job were very polite. A couple of them also correctly remembered the original move of the items from a property in London well over a year ago, which was a nice touch."
 
 
Team:
D Payne, D St John, P Algar
 
 
 


Review 13 Jan 2020
Recommended by customer in HP27
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was performed with ease and efficiency

"This was a simple move that was performed without any issues"
 
 
 
 


Review 26 Nov 2019
Recommended by customer in HP22
 My Age: 70 + 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Robinson’s removals were excellent from quote to packing to the move into store. All workers were efficient, helpful, friendly. Very impressed with the company.

"See introduction comments.
I was pleased so far with all aspects of my move into store, including packing."
 
 
 
 


Review 25 Nov 2019
Recommended by customer in HP21
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Direct move from one side of town to the other.
 
Cost: £900
 

"The team arrived early, set too in an orderly fashion and protected flooring and removals as they went. Very polite, asking questions when unsure with our goods."
 
 
Team:
The team from the Rose wagon
 
 
 


Review 9 Nov 2019
Recommended by customer in HP19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
MOVE TO SPAIN
 
Cost: £2077
 

"Excellent service from start to finish would definitley recomend. Very professional. Streess free and a good price.Many thanks to every one involved."
 
 
 
 


Review 7 Nov 2019
Recommended by customer in HP22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 5 bed house to 5 bed house - but emptied stables and born into new garage.
New build so no sled etc.
 
Cost: £1900

"Prompt, efficient well priced service.
Friendly and trustworthy removers. "
 
 
 
 
Team:
Dan
 
 
 


Review 6 Nov 2019
Recommended by customer in HP19
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Buckinghamshire. Furniture in storage for 2 weeks before moving into new house in Oxfordshire.

"All the people we met and called during the move were helpful and dealt with any questions well.
The person who initially came to our house to quote was knowledgeable and explained the process well. The price seemed competitive, not the lowest but not too high.
When we adjusted dates etc the office team were really good and they were able to make the dates we wanted.
The 4 guys who took our furniture away and packed it were efficient and helpful.
The 2 guys who delivered and unloaded our furniture etc were very respectful of our new house and our belongings. They put protection down on the carpets."
 
 
Team:
Dom and Dave
 
 
 


Review 10 Oct 2019
Recommended by customer in HP18

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move to North Yorkshire. Lots of garden pots and garage/shed/garden items to move.

"I was very happy with the service from Robinsons. The quote was competitive, when I had to contact the office the staff were helpful and everything went according to plan.
The whole process involved us for 3 days (loading, driving and unloading) and the guys were great - they made it look easy.
Many thanks."
 
 
 
 

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