Curries Removals & Clearances

4 Castlehill Gardens
Ayr
Ayrshire
KA7 3SY

Removers - Removals Companies

Listed under:  House Clearance, Removers / Removal Companies
100% recommended   Rating 9.7/10
29 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 29 reviews since 2018
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed
 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Robbie and Andy were very helpful hard working and cheerfull. They went above and beyond their call of duty to help us into our new home. Would strongly recommend this company. "   more
 
" The three gents who moved us were extremely helpful and pleasant. An excellent service. "   more
 
" Could not have been any better first class. "   more
 
" Excellent friendly service - nothing to much trouble highly recommend Curries removal. Robbie is an asset to the business. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 84%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 73%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 92%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 71%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 81%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

access 2
accommodating 2
address 2
afternoon 2
Andy 2
arrived 2
belongings 2
better 2
boxes 2
broken 2
business 2
care 4
careful 2
class 2
clearance 2
couple 2
covers 2
Curries 7
damage 3
damaged 2
Delighted 2
different 3
efficient 4
excellent 8
experience 3
extremely 3
friendly 7
furniture 3
Good 3
Guys 3
happy 3
hard 4
helpful 9
highly 4
Mary 3
placed 3
pleasant 4
pleased 4
polite 3
professional 3
recommend 5
removal 10
Robbie 3
service 12
smoothly 3
stress 3
team 5
Thank 3
turned 3
wanted 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Jun 2019
Recommended by customer in KA9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House clearance and removal.
 
Cost: £700

"Robbie and Andy were very helpful hard working and cheerfull. They went above and beyond their call of duty to help us into our new home.
Would strongly recommend this company.
"
 
 
 
 
Team:
Robbie Andy
 
 
 

Review 17 May 2019
Recommended by customer in KA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was our 3rd attempt at moving as our previous attempts failed at the last minute. Most of our stuff was already packed from previous and as we were downsizing a lot of furniture, etc was previously sold or donated to charity.
 
Cost: £660

"The three gents who moved us were extremely helpful and pleasant. An excellent service. "
 
 
 
 
Team:
Robbie Andy Kevin
 
 
 

Review 16 May 2019
Recommended by customer in KA6
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Wakefield to Ayr
Took myself to bog to Ayr.
 
Cost: £730

"Excellent friendly service - nothing to much trouble highly recommend Curries removal.
Robbie is an asset to the business. "
 
 
 
 
Team:
Robbie
 
 
 

Review 16 May 2019
Recommended by customer in KA3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal from Prestwick to Kilmarnock
 

"Could not have been any better first class. "
 
 
 
 
 
 

Review 13 May 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal.
 
Cost: £780
 
 
Team:
Robbie Andy Darren Kevin
 
 
 

Review 3 Dec 2018
Recommended by customer in KA18
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A full house move from East Ayrshire to Cumbria, with the contents of a three bedroom house and garage. Some access problems at the new property.
 
Cost: £1150
 

"It can be difficult choosing a removals company, as it's not the sort of service you use every day. Rest assured, Curry's removals provide an excellent and professional service. Even though I had to change date a couple of times, Mary was always accommodating and helpful. On the day of the move, the lads turned up on time, and loading went without a hitch. At the new address everything was put where I wanted, despite access problems. The whole experience was stress free. Not one item was damaged, not even my lead crystal glasses - a different experience to the "man and van" service I used in the past. I have no reservations in recommending Curry's for house removals."
 
 
 
 

Review 3 Dec 2018
Recommended by customer in G74
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved out of our house for building works to take place, and then back in again 6 months later. They took most but not all goods for a family of 5 from a two-storey house.
 
Cost: £550
 

"Moving is stressful, no matter who you use. We had a busy schedule and were down-sizing, so it was hard work.
But we honestly were pleased we chose Curries.The team came on time, were cheery and caring. They took a lot of the stress out of the move for us.
Two days before the move, I realised that we weren't going to have the front drive finished, and I expected the worst, but it simply wasn't a problem. Mary in reception offered some alternative dates, but they actually overcame the problem themselves and we moved on the day we wanted.
This was SUCH a different experience to another company we used a couple of years prior (who have now changed their name), who I felt treated us unfairly both on the day and afterwards.
So thanks again Mary and the whole team - we genuinely have happy memories of moving day! Beat that!"
 
 
Team:
Wish I could remember. They were too busy!
 
 
 

Review 12 Nov 2018
Recommended by customer in G61
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This company stepped into at the last moment as arranged company let me down on day of removal. They were able to get me a few hours in the afternoon and the next morning but of course charged me double for removal.
 
Cost: £1250

"The men seemed pretty crass when they arrived on seeing what had to be removed but relented realising this situation was not my fault and I was pretty upset. They moved what they could that afternoon and arrived next morning with no extra man. They were careful when handling my furniture and placed it where I wanted it.
I thank if this had been a normal contract it would have worked fine. "
 
 
 
 
Team:
Andy Kevin
 
 
 

Review 8 Nov 2018
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving home - from upper conversion (1st /2nd floors) with rear garage to 3 storey house.

"We opted to move to a new house with Curries as they offered both a large removal truck for the house as well as a smaller van to help access our garage (access lane too small for the large truck). This helped significantly reduce the burden on us at what is an already stressful time. The guys turned up on time, were polite and friendly and just got on with the job. The weather was against us as well, but everything went smoothly. Once loaded up the guys took a very short break for lunch then just got right back into unloading at the other end. A few things are still in boxes, but everything has made it here undamaged – so what more can you ask. Would have no problem using them again or recommending them."
 
 
 
 

Review 4 Nov 2018
Recommended by customer in KA26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from four bedroom house plus contents of double garage to storage for three weeks, followed by removal from storage to new house. Price given is for total cost of two removals and three weeks storage. Initial move was £725 of total.
 
Cost: £1600
 

"This was my first experience of putting the household in to storage. Guidance was given regarding materials that cannot be stored like combustible materials (fuel, paint, gas bottles, etc).

It was raining during the move out and covers were placed on the floor to absorb water and keep the carpets clean. General handling was good with care taken not damage walls and paintwork.

Packing cases and wardrobes were also provided.

Vehicle provided was 18 ton removal van. Unfortunately, the length and steering lock caused problems due to a tight turn that had to be made at the house entrance. A 12.5 ton vehicle would probably have been more suitable. However, persistence paid off.

Generally pleased with overall performance and result.
"
 
 
 
 

Review 2 Nov 2018
Recommended by customer in KA7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved back to Ayr and enjoyed a professional, fast and efficient service. Highly recommend Curries for anyone wishing to move home. Very reasonable price.
 
Cost: £850
 

"Wonderful, fast, efficient service. The team were wholly professional and made the move run very smoothly. Highly recommend using Curries."
 
 
 
 

Review 2 Nov 2018
Recommended by customer in KA6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"From start to finish it was all seemless, turned up on time and very pleasant, guys were different class and worked their socks off, nothing damaged, broken or fell over and everything placed in various rooms in new house, can't recommend them highly enough"
 
 
 
 

Review 2 Nov 2018
Recommended by customer in KA1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complex move from rural location to new build. We required clearance of outbuildings and move to and from storage of our household contents. Restricted access in our previous property meant the team had to use a smaller truck to ferry our belongings to the main removal lorry which was parked down in the village.

"Fantastic service from Mary and the team at Curries. We had a complex move requiring clearance of outbuildings, and moving house contents to and from storage. From the moment we engaged with Curries they were in control of all elements of our move and really took the pressure off. The outbuilding clearance was completed several days before the move to storage which was ideal. The excellent team that moved us to and from storage were hardworking, helpful, polite and friendly. All of our possessions were moved and stored carefully and have now arrived safely in their new home with no damage. Having been unimpressed previously with the services of a larger Ayrshire removal firm, we are delighted to have found Curries and will certainly use their services again if the need arises!"
 
 
 
 

Review 14 Sep 2018
Recommended by customer in PA35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our house move was from Troon to Taynuilt. Due to the distance, curries loaded the van on friday and delivered to Taynuilt on Monday, by agreement.
 
Cost: £1750

"We were extremely pleased with the service from Curries from start to finish. We were impressed with the care taken with our belongings and furniture. Eg the special padder sofa covers. The removal men were very helpful. "
 
 
 
 
Team:
Andy Robbie Kevi
 
 
 

Review 23 Aug 2018
Recommended by customer in KA10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple house move.
 
Cost: £150

"Excellent service, easy to get costs and on the day, open honest friendly staff who took care of our belongings and made us feel wanted as a customer. Thank you. "
 
 
 
 
Team:
Robbie Andy
 
 
 

Review 13 Aug 2018
Recommended by customer in BT79
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
You have two of the nicest and professional men on your books in Robbie and Andy with along being every bit as nice and efficient.

What a team!
 

"I invited Andy and Robbie back to see my 4 Hornby train sets in action. I showed them the trains and Robbie was particularly interested as he had a train set which he doesnt have time to play with. It was a joy having lunch with them and I hope they were as happy with Diana and I as we were with them. I cannot say anything more in their favour - they were fabulous!

Signed (Tom).
Chartered Accountant and Registered Auditor. "
 
 
 
 
Team:
Andy Robbie Mary
 
 
 

Review 13 Aug 2018
Recommended by customer in PE24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving 330 miles from Scotland to Lincolnshire. Easy access at both ends.
 
Cost: £2250

"The move went very smoothly. Andy and Robbie did an excellent job. Everything well protected and no damage. "
 
 
 
 
Team:
Robbie Andy
 
 
 

Review 9 Jul 2018
Recommended by customer in KA3
 My Age: 40 - 49 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal.
 

"Guys were excellent.
Highly recommend.
Nothing a bother to them."
 
 
 
 
Team:
Robbie Andy
 
 
 

Review 29 May 2018
Recommended by customer in G74
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving house.
 
Cost: £595

"Both the office staff and the porters were polite and helpful."
 
 
 
 
Team:
Robbie Andy Kevin
 
 
 

Review 21 May 2018
Recommended by customer in G760
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a complete flat clearance following a bereavement.It was carried out with consideration for the family but with some degree of lightness in the atmosphere which made things easier .

"Review already given to the company"
 
 
 
 
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