Curries Removals & Clearances

4 Castlehill Gardens
Ayr
Ayrshire
KA7 3SY

Removers - Removals Companies

Listed under:  House Clearance, Removers / Removal Companies
100% recommended   Rating 9.7/10
49 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 49 reviews since 2018
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" On all 3 days it was the same crew who did the work. They were professional, pleasant and very helpful especially in the new house where by we did not know the workings. We could not have received be...."   more
 
" Could not have asked for better, guys were great and there was no hassle with anything. Moving guys were experts, would highly recommend. "   more
 
" Everything went to plan apart from late collection of keys. Was not aware that charges would apply, however, this was waived so thank you. Removal men were helpful and courteous. "   more
 
" All went very well. "   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 77%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 80%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 66%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 81%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 61%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

12 2
access 2
accommodating 2
address 2
afternoon 2
Andy 3
better 5
care 4
Curries 8
damage 3
definitely 3
Delighted 3
different 3
efficient 8
excellent 12
experience 4
Extremely 3
fast 3
finish 3
friendly 10
furniture 4
good 3
great 5
guys 6
happy 4
hard 6
help 3
helpful 16
highly 6
Mary 4
placed 3
pleasant 9
pleased 5
polite 4
problems 4
professional 6
received 3
recommend 12
removal 15
removals 3
Robbie 6
service 16
smoothly 4
stress 4
team 10
thank 4
turned 3
van 3
wanted 4
wrapping 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 25 Nov 2019
Recommended by customer in G46
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Wednesday 13th Nov - Clearance
Thursday 14th Nov - Removal from old house to Storage
Friday 15th Nov - Move to new house.
 
Cost: £1610

"On all 3 days it was the same crew who did the work.
They were professional, pleasant and very helpful especially in the new house where by we did not know the workings. We could not have received better service. "
 
 
 
 
Team:
Andy Kevin
 
 
 


Review 25 Nov 2019
Recommended by customer in KA5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was completed smoothly and pleasantly.
 
Cost: £500

"Could not have asked for better, guys were great and there was no hassle with anything. Moving guys were experts, would highly recommend. "
 
 
 
 
Team:
Robbie Kevin Jason
 
 
 


Review 15 Nov 2019
Recommended by customer in KA2
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went smoothly as possible. Removal men worked quickly and efficiently.
 
Cost: £395

"Everything went to plan apart from late collection of keys. Was not aware that charges would apply, however, this was waived so thank you. Removal men were helpful and courteous. "
 
 
 
 
Team:
Andy Kevin
 
 
 


Review 13 Nov 2019
Recommended by customer in KA22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
What was moving changed several times prior to move.
Was never a problem.
 
Cost: £550

"All went very well. "
 
 
 
 
Team:
Andy Darren
 
 
 


Review 11 Nov 2019
Recommended by customer in KA12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The whole experience was excellent. Robbie and Kevin were very friendly and helpful and took great car of our possessions. Would definitely recommend this company to friends and family. "
 
 
 
 
Team:
Robbie Kevin
 
 
 


Review 28 Oct 2019
Recommended by customer in G46
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The company was excellent. Very happy with this service. "
 
 
 
 
Team:
Andy Kevin Jason
 
 
 


Review 7 Oct 2019
Recommended by customer in KA6
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £741

"Job carried out in very efficient manner - well pleased. Would recommend staff very helpful and friendly. "
 
 
 
 
Team:
Andy Kevin Darren Jason
 
 
 


Review 16 Sep 2019
Recommended by customer in G77
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 3 bed bungalow to a 4 bed villa. Boxed all items ourselves and moved them to garage. Prepacked all furniture ourselves - dismantle beds etc. This was our 10th move in 45 years.
 
Cost: £660

"Great service. Came on time to house, packed all furniture carefully including wrapping items before securing in van, driver and loader worked fast and efficiently without hurrying. All insurance aspects were dealt with via email so no particular attention was drawn to these aspects of the move but as I read the T and C's this matter was or so concern.
Overall a superb service. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 9 Sep 2019
Recommended by customer in KA3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1100
 
 
 
 


Review 2 Sep 2019
Recommended by customer in KA7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £495

"They were very efficient, pleasant and carried out a professional job. "
 
 
 
 
 
 


Review 27 Aug 2019
Recommended by customer in ML1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items moved from storage to current address.
 
Cost: £214

"Everything went smoothly, delivered withing the timescale provided.
Very efficient. "
 
 
 
 
Team:
Andy Darren
 
 
 


Review 27 Aug 2019
Recommended by customer in KA7
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Great team, no problems a team that knows what to do.
would use again. "
 
 
 
 
Team:
Andy Kevin
 
 
 


Review 19 Aug 2019
Recommended by customer in KA18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had additional waiting time due to delay from purchaser in chain.
 
Cost: £660

"Removal guys were chatty, pleasant professional and helpful. Would definitely recommend. This company was recommended by a friend. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 16 Aug 2019
Recommended by customer in KA22
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Moved on time very polite and pleasant. Felt they went about and beyond the duty. Could not have asked for better would recommend to all our friends if they need them. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 15 Aug 2019
Recommended by customer in KA3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The guys turned up on time and cracked on without any delay. Before I knew it, they had everything into the van. Unfortunately, we had some delay in getting the keys.
 
Cost: £546

"But the guys made sure to be ready to go as soon as we got them.
Once we had the keys the removers, once again, get everything sorted quicker then I thought possible. Great team of guys.
Thanks for taking a lot of stress out of the day. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 14 Aug 2019
Recommended by customer in KA18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The men arrived on time. Worked hard clearing boxes and moving to van including covering couch with a cushion cover keeping it safe. They filled the van in a very methodical way.
 
Cost: £475

"They cleared the house quickly.
Both worked hard Never stopping. "
 
 
 
 
Team:
Andy Darren
 
 
 


Review 12 Aug 2019
Recommended by customer in EH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from home to storage then delivered to new home in a different city.
All without difficulty.
 
Cost: £1194

"Our removal team (Darran and Robbie) were excellent. We had them for both removals and they were friendly and efficient. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 8 Aug 2019
Recommended by customer in KA8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 2 bed flat to 3 bed house Largs to Ayr
(Ground floor flat - Villa)
 
Cost: £468

"Excellent removal company. Received advise and assistance when requested.
Excellent staff on the day and I would highly recommend this company to everyone.
Definitely a gold star company from start to finish. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 7 Aug 2019
Recommended by customer in KA1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved me from 52 into 14, moved my mom from 14 to 12 on the same day. All done with a smile and good natured attitudes.
 
Cost: £750

"Robbie and Dasren were pleasant, cheerful and helpful throughout their long shift.
I was delighted with the service given by Mary and the team at Curries and have recommended them to a friend. "
 
 
 
 
Team:
Robbie Darren
 
 
 


Review 15 Jul 2019
Recommended by customer in ML11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
See below.
 
Cost: £1100

"Two day move day one o.k no problems.
Day two extra help employed from a third party removal company. This didn't work out as he had a disagreement with other members of the team and went home. This resulted in the team being short staffed, which impacted on the move into our new home, and made it a very long day i.e 12 hrs. Some gardening tools were not left and it took 3 days to get them back to us. "
 
 
 
 
Team:
Andy Robbie Darren Kevin
 
 
 

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