Taylors Removals & Storage

Unit F, Station Road Industrial Estate, Valley Road Wombwell
Barnsley
South Yorkshire
S73 0BS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 7.7/10
259 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 7.7 /10 Overall Rating 7.7/10
Based on 259 reviews since 2007
 
 
 
Sales & Support 0/10 Sales & Support Rating 0.0
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" The team worked very well together, ensuring that all my furniture was delivered safely and intact. Really pleased. Thank you"   more
 
" Friendly Help full Nothing too much trouble. "   more
 
" Could not fault anything. Everything went smooth and the men were brilliant and took all the stress out of moving. The team on Thursday were excellent. I would highly recommenced Stuart and his staf...."   more
 
" Stewart's team was very professional, polite and friendly. The service provided was excellent. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 86%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 89%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 82%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 87%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 84%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

brilliant 12
care 13
careful 6
certainly 6
courteous 16
Craig 7
crew 7
definitely 13
Despite 7
difficult 6
Efficient 27
excellent 49
experience 8
extremely 6
family 7
Fantastic 9
free 7
Friendly 31
friends 8
furniture 8
good 27
great 15
guys 10
happy 14
hard 22
helped 8
helpful 41
highly 20
Jeff 7
packing 6
people 7
pleasant 10
pleased 9
polite 27
problems 10
professional 30
property 13
Punctual 8
quick 6
Really 10
recommend 50
recommended 11
removal 25
removals 15
service 60
stress 12
Taylors 33
team 27
Thank 16
trouble 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 11 Feb 2019
Recommended by customer in S71
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went very smoothly, any challenge's were dealt with.
 
Cost: £240

"The team worked very well together, ensuring that all my furniture was delivered safely and intact. Really pleased.
Thank you"
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 22 Jan 2019
Recommended by customer in S73
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Barnsley to Atherstone collected furniture previous day and delivered at new address first thing next. Exactly on time both ends.
 
Cost: £1032

"Friendly
Help full
Nothing too much trouble.
"
 
 
 
 
Team:
Jeff Stewart
 
 
 

Review 27 Nov 2018
Recommended by customer in S66
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Bromley to Wickersley
 
Cost: £985

"Could not fault anything.
Everything went smooth and the men were brilliant and took all the stress out of moving. The team on Thursday were excellent. I would highly recommenced Stuart and his staff. "
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 23 Oct 2018
Recommended by customer in S35
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move to storage. Out of storage to rented accommodation re-arrange-able furniture.
 
 
 
Team:
Stewart Dean Jeff
 
 
 

Review 15 Oct 2018
Recommended by customer in S35
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal went very smoothly, no concerns at all.
 
Cost: £1200

"Stewart's team was very professional, polite and friendly. The service provided was excellent. "
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 20 Sep 2018
Recommended by customer in DN5
 My Age: 50 - 59 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £640

"Excellent service. "
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 7 Sep 2018
Recommended by customer in S75
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked Taylor's to move from house 1 and put all my belonging into storage for 1 month, then they took our belonging from house 2 to our new home,
as well as.
 

"Belongings that were in storage.
This was a stressful time and the removal team helped keep the move calm and easy.
We found our team to be very helpful. Would definitely recommended. "
 
 
 
 
Team:
Dean Jeff Stew
 
 
 

Review 23 Aug 2018
Recommended by customer in S73
 My Age: 60 - 69 
 I'm: Male 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £670

"A good job. Well done to Stewart and his team. "
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 10 Aug 2018
Recommended by customer in WF1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £672

"Very professional and hard-working. All went smoothly, would highly recommend. "
 
 
 
 
Team:
Deann Jeff Stewart
 
 
 

Review 27 Jul 2018
Recommended by customer in TS16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Distance move approx 72 miles.
Piano moved also.
 
Cost: £1284

"Very smooth move.
No problem."
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 23 Jul 2018
Recommended by customer in WF2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient.
Large wardrobe wouldn't go down corridor and into bedroom.
Someone took it apart in the lounge and rebuilt it in the bedroom.
The other 2 men carried on moving everything else.
 
Cost: £630

"The men were very polite.
They asked permission to use the bathroom.
The 3 men worked well together and got on with the job in hand.
They asked us where we wanted things and kept us informed throughout the process."
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 9 Jul 2018
Recommended by customer in S20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small flat to small bungalow.
 
Cost: £545

"Good more, no issues, prompt and clean."
 
 
 
 
Team:
Dean Jeff
 
 
 

Review 8 May 2018
Recommended by customer in NR21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long-distance removal over 2 days.
 
Cost: £1245

"First class service."
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 

Review 20 Apr 2018
Recommended by customer in SG3
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
9 mile distance. Cargo included a small sailing boat and trolley. Also lots of individual items that couldn't be boxed.
 
Cost: £840

"Very friendly team who asked if they weren't sure of anything. Handled goods with care. "
 
 
 
 
Team:
Dean Jeff Stew
 
 
 

Review 19 Mar 2018
Recommended by customer in S75
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bed semi house to 2 bed detached bungalow.
8 inch of snow at 7 AM.
Didn't thank they would get here.
 
Cost: £540

"Absolutely delighted with Taylors.
2 genuine men who were polite and helpful.
Thank you.
Dean and Jeff"
 
 
 
 
Team:
Dean Jeff
 
 
 

Review 6 Mar 2018
Not Recommended by customer in YO14
 
 
Satisfaction Ratings
 
Sales & Support 0/10
The advice and information was helpful and all correspondence was easy to understand
Service 3/10
The staff were presentable punctual and polite
Value 3/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"This move was very stressful more than I can list has been lost or broken adding up to what I think is more than I paid for the move in the first place.
Boxes were stacked too high meaning things were broken under the weight. Boxes which were labelled were put in the wrong rooms and bits of broken furniture were hidden behind boxes. I asked for some things not to be packed as they had medication in which were needed, but these were packed anyway. We were left without anywhere comfortable to sleep and I feel we were talked to cruelly and with great sarcasm."
 
 
 
 
 
 

Review 19 Feb 2018
Recommended by customer in S70
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was professionally executed, from start to finish, friendly, polite and efficient.
The settee and single bed proved to be a challenge getting up stairs but their skill and training overcame this.
 
Cost: £1440

"Highly recommended.
Well trained.
Efficient.
Helpful.
Quick workers.
Nice group of removal men.
Good communication when moving items.
Everything was done just as we wanted."
 
 
 
 
Team:
Craig Dean Jeff Stewart
 
 
 

Review 21 Dec 2017
Recommended by customer in WR5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The removal was carried out with care and efficiency. All operatives were courteous and helpful."
 
 
 
 
 
 

Review 1 Nov 2017
Recommended by customer in S75
 My Age: 30 - 39 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was challenging with respect to timing as I was part of a large chain. Stewart was very accommodating and the firm worked around my original date to make the move happen.
 
Cost: £1344

"They provided an excellent service and the personal were friendly, understanding, patient to matters outside of my control and caring. They made a very stressful situation easier. thank you! "
 
 
 
 
Team:
Craig Dea Jeff Stewart
 
 
 

Review 12 Sep 2017
Recommended by customer in BH25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was over 2 days from Yorkshire to Hampshire. The access at the new address as very tight and very difficult. the team were efficient and cheerful, helpful and very professional.
 
Cost: £2300

"Fantastic. Would recommend them in a flash. Very difficult for us down sizing but everything went without a hitch.

Excellent! "
 
 
 
 
Team:
Dean Jeff Stewart
 
 
 
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