Banburys Removals

Where reputations count.

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

www.banburys.com

Email This Business

Tel 01271 326 200

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
435 reviews since 2011

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 435 reviews since 2011

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" We are just so pleased that we chose to move with Banbury�s as our moving date changed 3 times and each time they came up trumps, moving things around to accommodate our needs. The stress was incredi...." more

" I cannot tell you the difference this made to alleviating the stress of the move. John who is the main point of contact prior to my move couldn�t be more helpful, and organised everything on the le...." more

" On the morning of the move, three lads turned up , using a smaller van to tranship to a larger vehicle (owing to our cottage being in a narrow street. The moving out was completed promptly. We had pac...." more

" They supplied boxs and tape packaging paper great lads would recommend this removal firm" more

About Us
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Legal Name: Banburys Removals.

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Review 5 Oct 2025 Recommended by customer in EX33 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We had a chain of 5, unfortunately including 2 Purple Bricks customers which did not help to expedite the chain of communication and there were many changes of move dates, mostly within the last 3 weeks

"We are just so pleased that we chose to move with Banbury�s as our moving date changed 3 times and each time they came up trumps, moving things around to accommodate our needs. The stress was incredible but Banbury�s remained unflappable and supportive. Our move took place over 4 days due to the issues along the chain but the removal men were just fantastic from the moment they arrived until they left us in our new property. We were amazed and impressed at their professionalism, calmness and unflappability. Thank you Banbury�s, you made things so much less stressful for us when the situation really was unbelievable!"

REPORT THIS REVIEW

Review 30 Sep 2025 Recommended by customer in GL7 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

This is my 4th time using Banburys removals and I cannot fault their service. Our move this time around was to a more rural location. They did the removals over two days using a smaller vehicle to enable a smoother access. I was also moving out of the area, and Banburys were still able to support with my move and made the whole process seamless and stress free.

"I cannot tell you the difference this made to alleviating the stress of the move.

John who is the main point of contact prior to my move couldn�t be more helpful, and organised everything on the lead up to the move. Dean and Joe our removers were both brilliant, we have had Dean move us a few times and his care and attention to detail is second to none.

Thank you Banburys, I wouldn�t hesitate to use their removal services again, and cannot recommend them enough!"

Team:
Thank you John for organising our removals. Dean and Joe who completed our move were fantastic. I cannot thank them both enough. We have had Dean move us a few times, the care and attention from him is second to none!

REPORT THIS REVIEW

Review 27 Sep 2025 Recommended by customer in LE67 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was over a distance of over 200 miles each way. Following a visit by John, we felt confidence in him. We had tried two other companies, but felt more confidence in Banburys.

"On the morning of the move, three lads turned up , using a smaller van to tranship to a larger vehicle (owing to our cottage being in a narrow street. The moving out was completed promptly. We had packed our own things prior to this, The hanging clothes and larger pictures an mirrors were packed by Banburys.

The following day, two lads, Ollie and Steve arrived on time and managed to get everything into the new property in about two hours. A very good service with no breakages. I would recommend Banburys to anyone.

A very professional team, smart appearance, and genuinely interested in the clients. A good price for a good service. I would recommend Banburys to anyone. We had tried two other companies prior to Banburys.We had confidence in them. Well done!"

Team:
John for the pre visit, Steve and Ollie

REPORT THIS REVIEW

Review 1 Aug 2025 Recommended by customer in EX32 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Was quick and painless than i had imagined

"They supplied boxs and tape packaging paper great lads would recommend this removal firm"

Team:
Not sure of all there names so i won't miss out anyone

REPORT THIS REVIEW

Review 23 Jul 2025 Recommended by customer in EX15 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Due to ill health I needed a complete pack and removal.

"I found John, who is the front man for the Customer, excellent. Kind and understanding, he did all possible to make it as painless as possible.

The boys that did the packing were also polite, clean and tried to pack carefully.

The Admin staff were also polite and helpful.

There are one or two little problems which I hope will be resolved in due course."

Team:
John and staff at Barnstaple

REPORT THIS REVIEW

Review 30 Jun 2025 Recommended by customer in EX16 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was so smooth from John coming with price for move ,boxes being delivered. To the moving day the men did everything we did not lift a finger made the move stress free

"Would recommend bamburys removers to anyone so affisant from start to end good move was made"

Team:
Only one name was said joss but there was a 3 of them and we had a lot of steps for them to move furniture lucky it was flat were we moved to

REPORT THIS REVIEW

Review 5 Jun 2025 Recommended by customer in Ex39 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving from Exminster to Instow. We packed as are keeping both houses.

"The lads came when they said they would and worked hard both mornings. They were friendly and polite, and made the move go smoothly. All of our belongings arrived in one piece then next day. John was also helpful dropping the boxes to us in advance to pack, and collected them afterwards. Thanks for removing the stress.
It was also great to use a local firm."

Team:
Can�t remember sorry

REPORT THIS REVIEW

Review 8 May 2025 Recommended by customer in EX3 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Over 4 days, day1 organising furniture remaining in new property, day 2 packing and 3 & 4 moving. Done with 2 smaller vans because of access issues at both ends.

"A delight to deal with. Really flexible to ensure everything in the right place and nothing was too much trouble. Had the right expertise and tools to deal with beds etc that needed dismantling ( and putting back together!)"

Team:
Check with John Gage for full names of all the team

REPORT THIS REVIEW

Review 12 Apr 2025 Recommended by customer in Ex31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Used before and where amazing then that�s why used Banburys again

"Very professional , clean friendly. Always polite always on time.
Would recommend all the time to anyone"

Team:
John and I�m sorry forgot the rest of the teams names Tuesday and Wednesday

REPORT THIS REVIEW

Review 8 Apr 2025 Recommended by customer in Ex36 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from listed building with on road parking to new build .

"Very accommodating, arrived on time and nothing too much problem. Packed the remival van with furniture and boxes methodically and with care. Pleasant and caring. Ensured carpets were overed before moving into new home. Extremely competitive price. Would recommend.
"

Team:
Jo, but can't remember the other chaps name, sorry

REPORT THIS REVIEW

Review 8 Apr 2025 Recommended by customer in BT19 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from North Devon to Northern Ireland.

"Of all the quotations that we received Banbury�s were the only company that provided a clear and concise plan of how they were going to conduct this move to Ireland which was very reassuring given this was a complicated move."

Team:
Apologies but cannot remember their names but they were brilliant.

REPORT THIS REVIEW

Review 21 Mar 2025 Recommended by customer in EX35 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Movers to pack all china and glass, dismantle two double beds. Empty three bedroomed, fourth floor apartment and securely store contents overnight. Next day delivery to storage at temporary accommodation. Subsequent payment for postponement penalty waiver

"Friendly and helpful response to initial telephone enquiry.

Speedy home visit, inspection of premises to be vacated and clear explanation of service including clarification to various questions.
Prompt delivery of written estimate of service and response to acceptance of terms.

Postponement waiver discussed and authorised when issue arose of buyer's potential delay to completion date.

As volunteered, ideal parking for large removal van facilitated by self in discussion with neighbouring church and local Town Hall.

Team of four arrived on time & very professionally removed the contracted removal without problem.

All were very polite and hard-working.

Next day team of two arrived on time to temporary accommodation & delivered the packaged household contents very efficiently."

Team:
James, Liz, Dean and his team

REPORT THIS REVIEW

Review 13 Mar 2025 Recommended by customer in EX31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

moving from 3 bed house to 2bed apartment

"Everything went really well, the removers were on time and polite. They handled everything with care."

Team:
John

REPORT THIS REVIEW

Review 23 Dec 2024 Recommended by customer in EX39 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was local (5 miles) but involved a 8 week period between moving out and moving in while the contents held in storage. Both the moving out date and moving in date were quite last minute due to issues with buyer''s solicitors and then last minute delays caused by the new home developer. Banbury''s were exceptionally accommodating on both occasions.

"Banbury's were exceptionally accommodating, extremely efficient and professional throughout, despite last minute delays and complications (caused by other parties) around both moving out and moving in. This was exactly what we needed during a very stressful period.

Everything was explained upfront and the team were very efficient and thorough in removing and loading contents. Nothing was too much of a problem and we would thoroughly recommend Banbury's to anyone moving home.
"

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Review 22 Nov 2024 Recommended by customer in TA3 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move of big selected furniture & a myriad of boxes

"The move was handled very professionally & with a great deal of consideration for my circumstances."

Team:
I wish I could remember their names,

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Review 20 Nov 2024 Recommended by customer in ex31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Great professional service from start to finish, introduced themselves with a nice greeting and told us their names.

"Clear communication throughout and really good professional attention to detail. Carpet runners was really good,always asking where my items are going. Really went as smoothly as it could, good job Thank you all 3 of you."

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Review 11 Oct 2024 Recommended by customer in TA1 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Customer Review

We moved from Tiverton to Taunton & the move was delayed due to the selling chain being disrupted. The move was a large one involving three trucks over three days. The move was handled brilliantly from start to finish.

"The removal company were great from start to finish. A very good price & everything explained well. The removers were excellent & nothing was too much trouble. I would highly recommend Banburys for price, quality & service. Thank you"

Team:
Felix, Chad, Sam, John & one other

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Review 10 Oct 2024 Recommended by customer in EX38 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The best removal company in North Devon !! Professional and personal service. They took great care of my antique pieces.

"They have moved me 3 times in the last 4years and also stored my furniture for 6 months. They made me feel valued as a customer and nothing was too much trouble for them! The team were very professional and took great care of my valuable pieces. I wouldn�t use any other company and I now understand why they had come so highly recommended to me."

Team:
The whole team !!!

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Review 2 Oct 2024 Recommended by customer in LE12 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

The entire process was done smoothly and professionally.

"I am very happy with everything, from the support to provide information and the material to use to pack everything to the load/unload of the truck. Not a glass broken."

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Review 26 Sep 2024 Recommended by customer in Ex32 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long-distance move to bucks

"We were very impressed with the whole 2 days. The guys made life very easy and stress free"

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