Banburys Removals

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
335 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 335 reviews since 2011
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" As just said very efficient and professional arrived when stated and the whole move went smoothly and pack up the house quicker than expected. Nothing was damaged or broken. They were much cheaper t...."   more
 
" Despite having 7 steep steps from the street, they turned up on the day and got it done (unlike our original movers). Had it not been for Banburys we would have had a major problem on our hands and...."   more
 
" Banbury's were absolutely brilliant from start to finish, from original visit and quote, to collection, storage and delivery. Always help and advice available on the phone."   more
 
" Excellent service"   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 83%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 92%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 81%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 86%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 91%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 9
Banbury’s 13
Banburys 60
Boxes 11
brilliant 15
certainly 9
cheerful 7
class 8
courteous 12
credit 7
crew 9
Dean 7
delighted 7
easy 10
efficient 29
Excellent 48
experience 12
extremely 19
family 8
Fantastic 8
finish 8
free 11
friendly 27
friends 11
furniture 11
good 41
great 18
guys 13
happy 15
hard 17
help 10
helpful 58
highly 16
impressed 11
just 11
packing 18
pleased 14
polite 26
professional 35
recommend 44
removal 38
Removals 22
service 68
storage 14
stress 14
stressful 16
team 30
Thank 29
thanks 16
trouble 18
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Jan 2020
Recommended by customer in EX39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They arrived when they said they would and put covers in the hall and up the stairs and sitting room. They were very polite and efficient. They sorted out a big mirror I had forgotten to wrap and the television. All my pots of plants I wanted to take were put on the van. It was a two day removal and they arrived the next morning early to unpack the van. It did not take as long as expected. They also took my bed frame to pieces and then put it back together at the new house. They were careful and no damage or breakages. I was very pleased with the service received.
 
Cost: £1398
 

"As just said very efficient and professional arrived when stated and the whole move went smoothly and pack up the house quicker than expected.
Nothing was damaged or broken.
They were much cheaper than other estimates I had and included packing materials when other firms did not.

They also did not use bubble wrap as plastic and provided paper instead."
 
 
Team:
Sorry can't remember
 
 
 


Review 12 Dec 2019
Recommended by customer in EX34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Essex and were let down by our movers (NOT Banburys) - who at the last moment decided they could not move our piano from the van into the house. Banburys were very helpful on moving day as they were able to store the piano locally for us and then deliver it a few days later.
 
Cost: £300
 

"Despite having 7 steep steps from the street, they turned up on the day and got it done (unlike our original movers).

Had it not been for Banburys we would have had a major problem on our hands and they stepped in and saved the day.

5 star service, good communication, and very reasonable storage charges."
 
 
 
 


Review 22 Nov 2019
Recommended by customer in EX36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move,contents into storage for 3plus months, move into new property.

"Banbury's were absolutely brilliant from start to finish, from original visit and quote, to collection, storage and delivery.
Always help and advice available on the phone."
 
 
Team:
John Gale, Liz Weeks, and the two removal guys.
 
 
 


Review 16 Nov 2019
Recommended by customer in EX31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard house move from a 3 bed to 4 bed
 
Cost: £558
 

"Excellent service"
 
 
 
 


Review 4 Nov 2019
Recommended by customer in TR15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents packed and moved into storage and then moved to new address just over a year later.

"An excellent service all round! Would certainly recommend to family and friends."
 
 
 
 


Review 22 Oct 2019
Recommended by customer in EX16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second move in twelve months. Self packed, with plenty of packing cases, wrapping paper and tape provided. Two day move, arrived on time, worked diligently and with care. Special and heavy items (commercial sewing machines) handled without difficulty. Difficult access (narrow and steep drive) addressed with ease.
 
Cost: £1000
 

"Polite, helpful and responsive team, would not hesitate to use again."
 
 
Team:
John Gage, Liz Meeks
 
 
 


Review 13 Sep 2019
Recommended by customer in Ex36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great!

"Brilliant!"
 
 
Team:
Can't remember names but they were very helpful
 
 
 


Review 24 Aug 2019
Recommended by customer in SE3
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Barnstaple to London.
 
Cost: £1300
 

"Very polite & professional from day one. Responsive to all queries, helpful and transparent about costs. Quotation was quick and easy to receive, staff were open about costs and insurance up front. Very clear about what their service can offer and a succinct time frame.

Removers arrived on time, kept me up to date about the move and the entire move was done professionally and with efficiency. Always checked with me if I was happy with items being placed in certain places and if I was happy with everything before leaving."
 
 
Team:
John Gage
 
 
 


Review 15 Jul 2019
Recommended by customer in EH16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a five bedroom house in West Somerset to a bachelor pad in Scotland with two additional drops to leave the overflow of furniture at other family homes.
 
Cost: £3726
 

"Having booked the removal week the timing had to be changed at short notice. Banburys adjusted their programme to suit my requirements and we could not have had two more pleasant and helpful removers than the pair who unloaded in Scotland.
The only breakage was the plastic handle on a filing cabinet.
The close co-operation with, and understanding of Banburys Removals manager John was the key to a very efficient removal. He visited twice to make sure requirements were met and was most helpful."
 
 
Team:
John the manager, Dean and Simon the removers.
 
 
 


Review 10 Jun 2019
Recommended by customer in PE10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional and careful movers. Everything well packed.

"Excellent service."
 
 
 
 


Review 2 Jun 2019
Recommended by customer in Ex39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal staff arrived promptly and worked very hard to empty our house , enabling us all to leave on time. When arriving at our new home they couldn’t have been more efficient and helpful unloading within a couple of hours, absolutely fabulous. !!

"Removal was exceptional. . Perfect in every way. Thank you so much"
 
 
Team:
Simon ,Dean and Brian
 
 
 


Review 31 May 2019
Recommended by customer in Ex34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move from a 1980''s house to an old cottage.
 
Cost: £1100
 

"The whole moving experience was made a lot less stressful by getting banburys to pack and move us. They were always punctual, helpful and friendly. They always gave good sound advice and couldn't have been more easy going. In a word they were brilliant and their bill was worth every penny."
 
 
Team:
John, Liz and team
 
 
 


Review 28 May 2019
Recommended by customer in EX16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move home over 2 days.
 
Cost: £1100
 

"Fantastic service - have used Banburys twice now and will be recommending. Staff were friendly and polite - nothing too much trouble. The cost I thought was high, but it was money well spent. Thank you all very much."
 
 
Team:
John, Sean and two other I can't remember their names!
 
 
 


Review 3 Apr 2019
Recommended by customer in EX32
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 4 bedroom large house to 2 bedroom bungalow.
 
Cost: £612
 

"The removal company arrived on time, the loading was carried out without any delays, fuss or
problems. They loaded their lorry within 2.5 hours.
The unloading was carried out well.
The employees carried out their duties with respect for the client and were pleasant and a happy
bunch.
We got on well with them & would certainly recommend them."
 
 
Team:
Sorry, they did tell us their names but we cannot recall these now.
 
 
 


Review 1 Mar 2019
Recommended by customer in EX39

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from three storey dwelling to bungalow. Only about three miles away.
 
Cost: £600
 

"Faultless and easy to deal with"
 
 
 
 


Review 28 Feb 2019
Recommended by customer in GL56
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moved from North Devon to Gloucestershire.
 
Cost: £1400
 

"We were very happy with how Banburys handled our move.Securing a moving date was stressful with our buyers but Banburys managed to set a date with no problems.We were moved over two days and the guys made the whole process look very easy.Nothing was too much trouble and they provided us with a bed for the first night and had unpacked the rest of the lorry by 10 30am the following day.All in all we were delighted with the whole process since we had a dreadful move to Devon by another firm.
We would have no problem recommending Banburys."
 
 
Team:
Steven and Luke [ I think ]
 
 
 


Review 28 Feb 2019
Recommended by customer in DT11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Banburys Removals offer a specialist service which, Includes careful assessment of ithe job specification; The Assesor empathises with the customer which makes such a difference and is so reassuring. My latest experience over the last nine months has been exceptional to include packing up the contents of a large house and delivery of the items and boxes on three separate occasions. The team are very professional and polite always putting the customer’s needs first and ensuring an exceptional service.
 
Cost: £6000
 

"My review above gives a general description of my recent experience.

At the outset I needed to have three quotations and in obtaining these I was struck by the difference Approach given by the other two companies. The Assesors were nothing like so considerate or helpful itheir an assesssment : nor did the offer advice on how to ensure a sensible approach to complicated removals.

I would strongly urge any customer requiring the services of a Removals company to look carefully at the Company’s record and ask specific questions and possibly for references.

Customers who have suffered a recent bereavement are vulnerable and it is important to use a Removals Compny whose team is not only professional but also offers a ‘caring’ and helpful approach to customer relations.

I would always recommend Banburys Removals company: I have used them since 1996."
 
 
Team:
Adrian Wilson, John Gage, Liz Week’s, Dean, Simon & Olly & others
 
 
 


Review 23 Jan 2019
Recommended by customer in EX39

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Banburys Removals have carried out three removals services over the past 2 years and have been a storage provider for over a year. Having returned from overseas, there was a large amount of storage items which need to be safeguarded and could not be accommodated. The Banbury''s Removals team have undertaken 3 jobs relocating household furniture and belongings across 3 different locations. This required a lot of detail and careful execution of my instructions in order to ensure that everything was ultimately in the right place at the right time. The period of 2 years was particularly stressful however the Management team oversaw everything and ensured that the pressure was lifted by their professionalisam and help which by the nature of the moves required them to go the extra mile to make things happen.

"Simply, Banbury Removals has executed 3 house and storage removal commissions comprehensively and professionally.

Their teamwork and communication is execptional, and on many occasions they have shown flexibility to ensure that the jobs have been completed in the right timescale and to accommodate some shortnotice changes in requirements.

The teams on the day know each other well and are long-term employees who value their clients and know exactly how to manage those situations which sometimes occur when things don't go to plan. All items are carefully handled and the team make sure all along in each job that we as clients are informed of what is happening during the job.

It is especially rare to find such coordination and personal attention in the removals industry and we shall always recommend Banbury's removals to friends and family, whether the move be local or long distance or international. Their services have had a huge positive effect in enabling our moves with minimum worry."
 
 
Team:
Adrian, John, Brian, Dean, Josh, Max and Max's brother !
 
 
 


Review 22 Jan 2019
Recommended by customer in PO11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Mid Devon to the South Coast of England. It was slightly complex as we had a large volume of outside effects and pots. There was also a potential of a problem with a number of items going through the front door of the new property.
 
Cost: £1400
 

"We have moved 12 plus times over the last 38 years and having spent very many years in the removals business my expectations were very high.

Dean and Colin were exceptional in the way they carried out of the job from the word go. I would have very happily employed them in any of the companies I worked for as Manager over the years.


The issue about entry into the new property were solved in that our neighbour consented to use of their pathway for 10 minutes and the problem was solved!


I can only say that we received a service which was 100% and have no hesitation in recommending Banburys to anyone.


Thank you again."
 
 
Team:
Colin Dean John Adrian and staff in the admin
 
 
 


Review 26 Dec 2018
Recommended by customer in EX2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from North Devon to South Devon and was completed in two days. Banbury''s visited our home to give us an estimate for the move. They provided packing materials.

"Very comprehensive service provided from start to finish. Took time to establish our requirements and were diligent in providing a very good service. Staff were clean, polite, friendly, helpful and professional. I would recommend the company. The company provided an ample amount of packaging for the move and assured us of more, if necessary. They suggested a two day move which worked extremely well and another team came to help once they finished their move for another family. This meant that the unloading was completed very promptly. There was a delay in getting the keys for our new property but the crew were very tolerant and remained polite and professional. The boxes were attempted to be collected but the time was not good for us. We still have the boxes but understand that they have not been in this area during the latter part of December. I'm sure they will contact us again when they have an opportunity for picking them up. A very good service. Many thanks to you all."
 
 
Team:
All the crew.
 
 
 

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