Banburys Removals

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Banburys Removals 9.7/100
466 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 466 reviews since 2011
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" From start to finish, quotation to collection, storage and delivery a very professional company. They treated our property with respect and care. Highly recommend Banburys Removals to anyone l...."   more
 
" The 3 person team were very professional and friendly at all times, and there was not a single item damaged or lost during the packing or moving stages. As well as the packing and removal team, Joh...."   more
 
" Courteous and Efficient"   more
 
" I was moving into a smaller property with 'challenging' access for removals. John spent some time working out the best way of moving everything including a large quantity of potted plants. Some of t...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 87%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 93%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 83%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
 
Advance Payment Guarantee: 88%
Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 32
Banbury 10
Banbury’s 22
Banburys 105
belongings 10
boxes 27
brilliant 24
broken 12
care 21
careful 13
certainly 11
cheerful 11
chose 10
class 10
contact 10
Courteous 21
crew 10
easy 22
Efficient 53
Excellent 68
experience 23
extremely 28
finish 22
friendly 62
furniture 31
good 70
great 39
guys 26
happy 25
hard 28
helpful 91
highly 30
John 28
packing 31
pleased 20
polite 55
process 22
professional 73
property 24
recommend 85
removal 71
removals 38
service 108
smoothly 23
storage 27
stress 27
stressful 30
team 74
Thank 41
trouble 28
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 15 Nov 2026
Recommended by customer in EX31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A 2 part move with storage in between.

"From start to finish, quotation to collection, storage and delivery a very professional company.

They treated our property with respect and care.

Highly recommend Banburys Removals to anyone looking for a removal and storage company.


"
 
 
Team:
John and his Barnstaple team
 
 
 

Review 23 Oct 2026
Recommended by customer in EX32
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We paid for a packing service as well as the actual move itself, and both of these services were carried out in a very expertly and timely way. We were actually moving to an old 17th century cottage with narrow corridors which was on a small but busy rural lane, so I had been a little worried about this - But the team took it all in their stride !

"The 3 person team were very professional and friendly at all times, and there was not a single item damaged or lost during the packing or moving stages.

As well as the packing and removal team, John (who is the manager) was also very professional and friendly when he visited to provide the quote, clearly he has got a lot of experience of doing this.

John also visiting after the move to check everything went ok and to collect the empty boxes, which I thought was a nice touch.

Overall this move could not have gone any smoother and I would highly recommend Banburys Removals to anyone who is going to be moving, and is looking for a very reliable and well priced removal company."
 
 
Team:
Apart from John the manager, I am afraid that I can't remember the names of the 3 person team who did the packing and the move
 
 
 

Review 15 Oct 2026
Recommended by customer in EX33
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Only moved 130 yards!!

"Courteous and Efficient"
 
 
 
 

Review 15 Oct 2026
Recommended by customer in TA22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 4 bedroomed property to a two bedroomed property with difficult access. The move was only 8 miles.

"I was moving into a smaller property with 'challenging' access for removals. John spent some time working out the best way of moving everything including a large quantity of potted plants. Some of the latter both large and unwieldy.

The team arrived promptly. THey were all very polite and friendly and nothing was too much trouble. They were very efficient and considerate.

I could not have been happier and have recommended Banburys to two of my friends who will soon be on the move."
 
 
Team:
Dean, Alfie, Josh and Steve
 
 
 

Review 14 Oct 2026
Recommended by customer in EX32
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Brilliant service from beginning to end. Everything packed really well & all put in the right rooms.

"Cannot fault, would definitely recommend. Personal, friendly service throughout."
 
 
 
 

Review 8 Sep 2026
Recommended by customer in EX33
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
John, his team and their office colleagues could not have been more supportive or helpful. ‘Hiccups’ with our purchase led to delay which meant we missed our agreed removal dates and our furniture had to be taken into store at Banbury’s.

"John did everything he could to ease the problems which arose when we were between homes and at his suggestion his team arranged for us to have at leave us at least enough furniture to manage while we waited for our sale to proceed (which meant an extra collection journey for them - which they didn’t charge for).

They then rejigged their rota to deliver furniture to our new property as soon as possible. Throughout Banbury’s looked after our belongings as well as we could have wished.

And due to our delayed purchase they agreed to take a large new settee originally expected to arrive after our move to our new home into their store and hold it with our other belongings at a remarkably low cost.

Definitely not the cheapest removal firm but we also definitely got the service we paid for! Wouldn’t hesitate to use Banbury’s again!

Excellent caring service. Absolutely recommend!!"
 
 
 
 

Review 4 Sep 2026
Recommended by customer in IV42
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved us from Barnstaple to the Isle of Skye.

"Banburys we're efficient, helpful with queries and all personnel were polite and friendly.

Considering the distance of the move and difficult road conditions, the planned timetable was adhered to and all went smoothly."
 
 
 
 

Review 16 Aug 2026
Recommended by customer in TQ9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a straightforward collection of personal possessions/contents from a 3-bedroom property and the carriage of same into Banbury''s local storage for a short period of time and the subsequent removal from storage and the carriage across county to South Devon into a 2-bedroom bungalow.

"I thoroughly recommend Banburys Removals. Excellent customer care and service. From the first contact, the quotation, the removal into storage and the final delivery into my new home, they were just wonderful.

Theirs is a happy and helpful team whether that be at the office level or from those doing the hard shift of carriage. Good people to have worked with."
 
 
Team:
They will know who they are !
 
 
 

Review 6 Aug 2026
Recommended by customer in EX33
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving and storing items from downstairs to enable renovation works.

"Banburys were just great from start to finish. Hugely accomodating to our timings.

Worked efficiently and carefully taking things away and bringing them back, moving the furniture around to exactly where we wanted it.

Very patient throughout."
 
 
 
 

Review 28 Jul 2026
Recommended by customer in Ex31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It’s taken a while for us to review because we are still unpacking! From the first visit from John, I knew I wanted banbury’s. We could tell they were so experienced Banbury''s packers were amazing, friendly and helpful. I literally didn’t have to do anything and at the other end, they were efficient, helpful and accommodating. We Can, with no reservations, recommend banbury’s for efficient removal and packing.

"John visited us to give us a quotation, and we immediately felt at ease and confident the company was very experienced.

On the moving day John, Joe and I’m afraid I’ve forgotten the young man’s name, arrived and quickly and quietly got on with the packing.. we chose the packing service because my husband is not well and , as his carer, I couldn’t do the packing myself.

At the other end, the team were joined by another young man, can’t remember his name, and efficiently brought in all the boxes, and furniture, even hanging clothes in the wardrobes for me. It was a big job for them I think, we nearly ran out of spaces to,put all the boxes and I would throughly recommend Banbury’s for a trouble free, removal."
 
 
Team:
John, Joe and 2 lovely younger lads
 
 
 

Review 24 Jun 2026
Recommended by customer in EX37
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House pack up Wednesday, store on completion day Thursday, unpack and move in Friday.

"Everything went as clockwork. The team who helped us were superb and all our dealings were outstanding. Would thoroughly recommend them to anyone."
 
 
Team:
John was the Manager and all who assisted us were extremely professional and helpful
 
 
 

Review 28 May 2026
Recommended by customer in EX34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved out in order for building works to take place. Banburys removed, stored and returned our furniture.

"Banburys moved and stored our furniture while building works took place.

The whole process was incredibly smooth. They did everything promptly, competently and efficiently and the communication from the whole team was clear and friendly."
 
 
 
 

Review 20 May 2026
Recommended by customer in EX15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dear Banburys, we have used your service numerous times. We think that alone says a lot !

"Starting off with John Gauge , who is always so helpful and pleasant to speak to . He is always professional, polite and nothing is too much trouble. John will find a solution to any difficulties you may have. He is an asset to Banburys Removals.

Staff on the telephone are helpful and polite.

The removal team, were courteous , always careful, clean in their work and easy to get along with. The team was quick and efficient on the day of removal. We have never experienced any breakages or damage. They take care of your furniture and fragile items with special protective wraps.

We highly recommend Banburys to help reduce the stress in moving in what is often a very tense time. Thank you John & Julie

"
 
 
Team:
John Guge and his team
 
 
 

Review 20 May 2026
Recommended by customer in EX33
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4 bed house in Instow to 4 bed house in Braunton. Packing included in move.

"Top quality service for top quote. Cheery guys doing all the work, very polite and calm. Everything done as requested. Highly recommended."
 
 
 
 

Review 20 May 2026
Recommended by customer in EX31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a bungalow to a bungalow.

"We moved home with Banburys of Barnstaple. The moving experience was excellent. Prior to moving day Banburys were just a phone call away if we had any questions or concerns. Everything was fully explained by the surveyor who priced up the job. Packing boxes and materials were delivered well in advance giving us plenty of time to get everything packed away. On moving day the guys were brilliant and worked quickly, efficiently and everything was carried out with care and consideration. Ditto unloading and ensuring everything was placed correctly. Over the years we have moved home on five occasions and this was by far our best experience."
 
 
Team:
I can't remember their names of the guys but we are very grateful to them
 
 
 

Review 6 May 2026
Recommended by customer in Ex33
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I sold my house and needed to put my possessions in storage until work on my new one was finished. This took 9 months, longer than expected.

"I have used Banburys several times. This was my first move on my own, and it was important to have a service that was reliable and all encompassing. The initial visit to estimate cost was informative and helpful. I was surprised at how little the move in and out of houses and storage cost. I also benefitted from a returning customer discount.

I chose to pack my own goods and I was provided with plenty of materials to do that. The moves out of one house and into the other were smooth and efficient. Care was taken not to damage anything in the houses and to protect floor coverings. The staff were polite and friendly.

My possessions were in the same condition when they came out of 9 month storage as they were when put in."
 
 
Team:
I wouldn’t like to choose one. All were brilliant
 
 
 

Review 30 Apr 2026
Recommended by customer in EX34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bedrooms terrace house to a 2 bedroom bungalow with a garage

"From start to finish everything was done professionally. On time, well informed, questions asked at all times when picking up and delivering, polite and punctual. You get what you pay for. Yes it was expensive BUT worth every penny due to the Office MGMT, the removals men themselves and all the care that was taken to keep us happy!"
 
 
 
 

Review 7 Apr 2026
Recommended by customer in CT3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A planned four day move from the west country to the south east plus a member of staff to drive me and my car.

"From the very beginning when I contacted the company they couldn't have been more helpful in explaining virtually everything involving the move."
 
 
Team:
John Gage, Liz Weeks, Dean, Joshua apologies for not taking note of other names.
 
 
 

Review 27 Mar 2026
Recommended by customer in EX38
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved home. I did the packing, Banburys moved my belongings. Moved from a 2 storey house with narrow stairs - not an issue for the team. Narrow street meant that 2 smaller vehicles used so as not to block the road.

"The whole process was efficient, friendly and good value for money. The office & removal teams were helpful, polite, respectful of my belongings and very professional. All went very well, very friendly & efficient. Excellent service. I would not hesitate to use Banbury's again and Fully recommend them."
 
 
Team:
Liz & John (office), Josh & Steve (removal team)
 
 
 

Review 20 Mar 2026
Recommended by customer in EX16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a very difficult move, involving large pieces of furniture and a long, uneven garden path.

"The move was handled brilliantly by the Banbury's team. I can't fault them and I would highly recommend."
 
 
 
 
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