Banburys Removals

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Banburys Removals 9.6/10
339 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 339 reviews since 2011
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Great team, friendly, easy to deal with, hard working,made what looked like a complicated job seem very simple.They looked after our possessions and looked after the buildings at both ends of the move...."   more
 
" We moved 300 miles and wanted a company that could move our belongings in to storage and keep it safe until our new home was ready to move in. I did the research and there were lots of companies who q...."   more
 
" We used Banbury because we have used them before for two separate moves. One was local but the other was from Kent to Devon. Because of our great experience and Banbury being so professional and effi...."   more
 
" Excellent customer service from start to finish .it mas3 the whole moving experience much less stressful.wouldnt hesitate to use again"   more
 
 
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Review 11 Mar 2020
Recommended by customer in LD3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from one remote location to another with some very narrow and difficult roads at the Exmoor end. The move day was further complicated by several road closures due to accidents and road works entailing long and difficult diversions. Despite this the team turned up in good humour and got straight to work. Could not fault the whole process which happened exactly as promised and was very competitively priced. It''s would have no hesitation in recommending Banburys.
 
Cost: £1400
 

"Great team, friendly, easy to deal with, hard working,made what looked like a complicated job seem very simple.They looked after our possessions and looked after the buildings at both ends of the move.

Having helped move them I think it's clear we over packed the boxes (the guys confirmed this !) This was despite being careful, or so we thought, when filling them. There was a guide weight given but it quite hard to judge it especially when trying to stop things moving about. With hindsight a simple solution would be to stand the boxes on some bathroom scales. We just didn't think about it."
 
 
Team:
Dean
 
 
 


Review 6 Mar 2020
Recommended by customer in EX34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved 300 miles and needed a removal service as well as clean secure storage until our new property was ready. Part of the move process involved limited access for large vehicles.

"We moved 300 miles and wanted a company that could move our belongings in to storage and keep it safe until our new home was ready to move in. I did the research and there were lots of companies who quoted and they all expected my business with an attitude of 'they are doing me a favour'.

When I contacted Banburys I was asked what I wanted and they listened. John at the company answered all my questions and provided me with details of how it would all work and what would happen if I chose to use them.

Everything has gone very smoothly with regular contact and updates from Banburys. The massive positive I found with Banburys is that they provided me with a nationwide level of service with a local friendly and helpful customer service.
I would highly recommend to all."
 
 
Team:
John
 
 
 


Review 9 Feb 2020
Recommended by customer in EX39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a split move, one person to one location and then two people to a completely different location. Two moves on two days, and one complete packing and storage facility. Despite it being a bit complicated in terms of personal circumstances Banbury actually made it quite simple and easy to cope with. All the Banbury men were professional, polite and efficient. They worked swiftly and by lunchtime the first move was done and on its way. The packing was done and then all the storage items were packed into the crates. Fantastic - by the end of day one one move completed and the second well on its way. Day two was again swiftly and professionally completed and we were on our way just after lunchtime. The result was brilliant.
 
Cost: £1650
 

"We used Banbury because we have used them before for two separate moves. One was local but the other was from Kent to Devon. Because of our great experience and Banbury being so professional and efficient, plus brilliant value for money it was a no brainer so they say. They did everything they said they would do, and more. They were efficient, professional, polite and really nice people. We felt they were trustworthy with our treasured possessions and would highly recommend Banburys to anyone."
 
 
Team:
John Gage
 
 
 


Review 27 Jan 2020
Recommended by customer in EX1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move
 
Cost: £1200
 

"Excellent customer service from start to finish .it mas3 the whole moving experience much less stressful.wouldnt hesitate to use again"
 
 
 
 


Review 13 Jan 2020
Recommended by customer in EX39
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They arrived when they said they would and put covers in the hall and up the stairs and sitting room. They were very polite and efficient. They sorted out a big mirror I had forgotten to wrap and the television. All my pots of plants I wanted to take were put on the van. It was a two day removal and they arrived the next morning early to unpack the van. It did not take as long as expected. They also took my bed frame to pieces and then put it back together at the new house. They were careful and no damage or breakages. I was very pleased with the service received.
 
Cost: £1398
 

"As just said very efficient and professional arrived when stated and the whole move went smoothly and pack up the house quicker than expected.
Nothing was damaged or broken.
They were much cheaper than other estimates I had and included packing materials when other firms did not.

They also did not use bubble wrap as plastic and provided paper instead."
 
 
Team:
Sorry can't remember
 
 
 


Review 12 Dec 2019
Recommended by customer in EX34
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Essex and were let down by our movers (NOT Banburys) - who at the last moment decided they could not move our piano from the van into the house. Banburys were very helpful on moving day as they were able to store the piano locally for us and then deliver it a few days later.
 
Cost: £300
 

"Despite having 7 steep steps from the street, they turned up on the day and got it done (unlike our original movers).

Had it not been for Banburys we would have had a major problem on our hands and they stepped in and saved the day.

5 star service, good communication, and very reasonable storage charges."
 
 
 
 


Review 22 Nov 2019
Recommended by customer in EX36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move,contents into storage for 3plus months, move into new property.

"Banbury's were absolutely brilliant from start to finish, from original visit and quote, to collection, storage and delivery.
Always help and advice available on the phone."
 
 
Team:
John Gale, Liz Weeks
 
 
 


Review 16 Nov 2019
Recommended by customer in EX31
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard house move from a 3 bed to 4 bed
 
Cost: £558
 

"Excellent service"
 
 
 
 


Review 4 Nov 2019
Recommended by customer in TR15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents packed and moved into storage and then moved to new address just over a year later.

"An excellent service all round! Would certainly recommend to family and friends."
 
 
 
 


Review 22 Oct 2019
Recommended by customer in EX16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second move in twelve months. Self packed, with plenty of packing cases, wrapping paper and tape provided. Two day move, arrived on time, worked diligently and with care. Special and heavy items (commercial sewing machines) handled without difficulty. Difficult access (narrow and steep drive) addressed with ease.
 
Cost: £1000
 

"Polite, helpful and responsive team, would not hesitate to use again."
 
 
Team:
John Gage, Liz Meeks
 
 
 


Review 13 Sep 2019
Recommended by customer in Ex36
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great!

"Brilliant!"
 
 
 
 


Review 24 Aug 2019
Recommended by customer in SE3
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Barnstaple to London.
 
Cost: £1300
 

"Very polite & professional from day one. Responsive to all queries, helpful and transparent about costs. Quotation was quick and easy to receive, staff were open about costs and insurance up front. Very clear about what their service can offer and a succinct time frame.

Removers arrived on time, kept me up to date about the move and the entire move was done professionally and with efficiency. Always checked with me if I was happy with items being placed in certain places and if I was happy with everything before leaving."
 
 
Team:
John Gage
 
 
 


Review 15 Jul 2019
Recommended by customer in EH16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a five bedroom house in West Somerset to a bachelor pad in Scotland with two additional drops to leave the overflow of furniture at other family homes.
 
Cost: £3726
 

"Having booked the removal week the timing had to be changed at short notice. Banburys adjusted their programme to suit my requirements and we could not have had two more pleasant and helpful removers than the pair who unloaded in Scotland.
The only breakage was the plastic handle on a filing cabinet.
The close co-operation with, and understanding of Banburys Removals manager John was the key to a very efficient removal. He visited twice to make sure requirements were met and was most helpful."
 
 
Team:
John, Dean, Simon
 
 
 


Review 10 Jun 2019
Recommended by customer in PE10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional and careful movers. Everything well packed.

"Excellent service."
 
 
 
 


Review 2 Jun 2019
Recommended by customer in Ex39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal staff arrived promptly and worked very hard to empty our house , enabling us all to leave on time. When arriving at our new home they couldn’t have been more efficient and helpful unloading within a couple of hours, absolutely fabulous. !!

"Removal was exceptional. . Perfect in every way. Thank you so much"
 
 
Team:
Simon ,Dean and Brian
 
 
 


Review 31 May 2019
Recommended by customer in Ex34
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move from a 1980''s house to an old cottage.
 
Cost: £1100
 

"The whole moving experience was made a lot less stressful by getting banburys to pack and move us. They were always punctual, helpful and friendly. They always gave good sound advice and couldn't have been more easy going. In a word they were brilliant and their bill was worth every penny."
 
 
Team:
John, Liz and team
 
 
 


Review 28 May 2019
Recommended by customer in EX16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move home over 2 days.
 
Cost: £1100
 

"Fantastic service - have used Banburys twice now and will be recommending. Staff were friendly and polite - nothing too much trouble. The cost I thought was high, but it was money well spent. Thank you all very much."
 
 
Team:
John, Sean
 
 
 


Review 3 Apr 2019
Recommended by customer in EX32
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 4 bedroom large house to 2 bedroom bungalow.
 
Cost: £612
 

"The removal company arrived on time, the loading was carried out without any delays, fuss or
problems. They loaded their lorry within 2.5 hours.
The unloading was carried out well.
The employees carried out their duties with respect for the client and were pleasant and a happy
bunch.
We got on well with them & would certainly recommend them."
 
 
 
 


Review 1 Mar 2019
Recommended by customer in EX39

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from three storey dwelling to bungalow. Only about three miles away.
 
Cost: £600
 

"Faultless and easy to deal with"
 
 
 
 


Review 28 Feb 2019
Recommended by customer in GL56
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moved from North Devon to Gloucestershire.
 
Cost: £1400
 

"We were very happy with how Banburys handled our move.Securing a moving date was stressful with our buyers but Banburys managed to set a date with no problems.We were moved over two days and the guys made the whole process look very easy.Nothing was too much trouble and they provided us with a bed for the first night and had unpacked the rest of the lorry by 10 30am the following day.All in all we were delighted with the whole process since we had a dreadful move to Devon by another firm.
We would have no problem recommending Banburys."
 
 
Team:
Steven and Luke [ I think ]
 
 
 

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