Banburys Removals

Where reputations count.

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

www.banburys.com

Email This Business

Tel 01271 326 200

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
404 reviews since 2011

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 404 reviews since 2011

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" The two boys that came to remove our furniture were brilliant Very punctual and professional. Moved everything with ease Carpets covered etc" more

" What a good choice, from the first time we met their manager John Gage we felt a weight was lifted. John was very experienced, personable and professional (in a friendly way). He took control and orga...." more

" Very efficient service, couldn't believe how smoothly the move went and very good value." more

" We had a great experience with this company no problem everything went smoothly from start to finish. The men worked very hard,where polite and respectful and provided excellent service." more

About Us
Information provided by the business
Legal Name: Banburys Removals.

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Review 28 Nov 2023 Recommended by customer in Ex31 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The two boys were amazing. Very punctual So curtious. And very professional Worked so very hard

Cost: £312

"The two boys that came to remove our furniture were brilliant
Very punctual and professional.
Moved everything with ease
Carpets covered etc"

Team:
John. Who sorted all the move. Then Ollie and josh the boys that moved furniture

REPORT THIS REVIEW

Review 20 Nov 2023 Recommended by customer in EX17 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

After 22 years living at our holiday cottage complex we instructed Banbury Removals to help us downsize and move to a new property, a complex project.

Cost: £6000

"What a good choice, from the first time we met their manager John Gage we felt a weight was lifted. John was very experienced, personable and professional (in a friendly way). He took control and organised the entire project and together with his removal team the entire downsize/relocation went without a hitch. The whole team were a pleasure to deal with, nothing was too much trouble. If we had any questions they were quick to respond.
Banbury Removals were brilliant and we would not hesitate to recommend their services. For the work involved their quotation was excellent value for money. Well done to the whole team."

Team:
Difficult to pick one, they were all first class. However, John Gage

REPORT THIS REVIEW

Review 13 Nov 2023 Recommended by customer in EX16 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from village with narrow roads to nearby town.

"Very efficient service, couldn't believe how smoothly the move went and very good value."

REPORT THIS REVIEW

Review 8 Sep 2023 Recommended by customer in Ex31 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Ilfracombe to Fremington all went smoothly no unforeseen problems.

Cost: £900

"We had a great experience with this company no problem everything went smoothly from start to finish. The men worked very hard,where polite and respectful and provided excellent service."

Team:
No names but they will know who they are

REPORT THIS REVIEW

Review 27 Jul 2023 Recommended by customer in EX15 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving late in life is additionally stressful, despite only having to move only 300 metres within the village of Willand, but it involved down-sizing from a 4 bedroom house to a 2 bedroom semi converted to single accommodation. Additionally although the house had its own drive for loading, the semi had a detached garage so the transit from road to house added problems for unloading.

Cost: £1200

"Totally clear explanation with courtesy and understanding of an elderly person's concern and excellent staff dealing with any subsequent telephone enquiries. Could not be faulted in any sphere of their operation that I experienced thank you"

Team:
John Gage and all his staff and removals team

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in EX32 My Age: 60 - 69 I'm: Female business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A straight forward move of 4 miles to new home. We packed ourselves by choice. Incredibly helpful to have the beds dismantled and re-assembled by Banbury team.

Cost: £840

"Banburys Team were brilliant from the quotation to completion.
The quotation was accurate and helpful for a framework as we planned to move. Boxes were delivered as requested and on time.

On the day of the move, the friendly team arrived in good time and were finished before 1pm. They worked carefully, cheerfully and efficiently.

At the new home, they unloaded with care, checked everything was where we wished it to be and moving it when we re-thought a piece of furniture.

This was the least stressful move for us in 40+years with 8 house moves.
In comparison with many other removal companies, the price was good, fair and very competitive.

Banburys are a great local firm and I highly recommend them.

"

Team:
John - Manager. Sorry I didn't note names of team on the day. One may be Steve.

REPORT THIS REVIEW

Review 20 Jun 2023 Recommended by customer in SO30 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Our move was in three separate parts: 1 from old house to storage 2 from rental to storage 3 from storage to new address in two lifts Each part of the move was done quickly, efficiently and cheerfully. Mind you they were all perspiring freely towards the end. Highly recommended company.

"The men coming to help us move had their work cut out as our house was on a hill side with 24 steps up to the front door.
They set too quickly and cheerfully and got the job done to put the bulk into storage.
The next step was to take the items from our rental and put that into storage as well
The third step was to bring the stuff from storage to our new house.
The move was from Instow to Barnstaple storage and from Barnstaple rental to Barnstaple storage then from Barnstaple storage to Southampton.
All the moves were done very cheerfully, quickly, efficiently and with care for property.
Before we used Banbury we had estimates from three different companies. Although not the cheapest John seemed to be the most efficient and professional.
The four who did the first part were quick and cheerful. The two who did the last bit were exceptional."

Team:
Steve and James

REPORT THIS REVIEW

Review 17 Apr 2023 Recommended by customer in EX31 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal of a small number of furniture items from one house to another just a few miles away. No packing service was required.

Cost: £425

"Happy to recommend this company due to the ease of arranging a home visit to discuss the removal requirements. I was happy to accept the proposal on the day as it was less than expected and well within my budget, making it possible to agree a removal date at the same time. Only a deposit was required initially (I was asked to call the office to make payment) and a reminder was sent when the balance was due. Email confirmation was received confirming the arrangements and they followed up with a phonecall the diary before the removal date. The removers themselves rang on the morning of the removal date to confirm their approximate arrival time."

REPORT THIS REVIEW

Review 17 Apr 2023 Recommended by customer in EX16 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Full packing service. Moved out of 3 storey house and also in to 3 storey house.

Cost: £1800

"My third move with Banburys. Opted for a full packing service, which was amazing. The team came in and packed in a day, what would have taken me weeks, plus they did it to a better standard. Removals day arrived with snow and rain, which just seemed to motivate them to move even faster. A few damp spots from going from van to house, but nothing damaged, and no issues despite many stairs to climb.

All finished by 3pm. I'll be back for my next move."

REPORT THIS REVIEW

Review 14 Mar 2023 Recommended by customer in CV37 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Kings Nympton to Bishops Nympton with some storage

Cost: £2000

"Very helpful and flexible, all went smoothly with no glitches"

Team:
John and his team

REPORT THIS REVIEW

Review 23 Feb 2023 Recommended by customer in BA4 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move went smoothly over 2 days the men were friendly and polite and very experienced Thank you

Cost: £1500

"All was very well done the guys were very professional and helpful
Thank you to all involved. Alan"

Team:
Mr Gage. Don�t know names of removal men but all were great

REPORT THIS REVIEW

Review 6 Feb 2023 Recommended by customer in EX18 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from rental to newly purchased property 2 miles away. We moved all clothing and garden furniture/flower pots etc ourselves

Cost: £1300

"Great service�we had looked at an �on line� company but Banburys not only bettered their price but also gave us a far more personal service. The crew were excellent �some had moved us into rented two years previously and remember both us and our furniture.They worked hard and were finished quickly."

Team:
John Gage �sorry can�t remember names for the removal lads but they were very good!

REPORT THIS REVIEW

Review 2 Feb 2023 Recommended by customer in EX34 My Age: 30 - 39 I'm: Female business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Provided boxes and then moved us less than a mile

Cost: £820

"Can�t not fault John and his team. They were all amazing. So helpful considering the hassle we were having the solicitors etc. in contact the whole time even on the day.they took the stress out of moving"

REPORT THIS REVIEW

Review 20 Dec 2022 Recommended by customer in Ta9 I'm: Male business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We had a move into storage and then from storage to two separate addresses In Somerset and it went off without a hitch.

"Right from the initial quotation appt with John who is so efficient and took any stress away.

Would definitely use again and would thoroughly recommend to anyone wanting a hassle free move. Professional from beginning to end

Absolute top professional service from start to finish. John is a real asset to the team and instills confidence that you are in safe hands. The removal men were friendly and very efficient.
Overall we have had a really good experience with Banbury�s and would thoroughly recommend their services to anyone looking to move."

Team:
John and his removal team to Somerset 2nd and 5th Dec

REPORT THIS REVIEW

Review 8 Dec 2022 Recommended by customer in EX31 I'm: Male business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Excellent team, all professional from collection, into storage/out of storage, to moving in to our new home. Supplied all our needs and every thing that we required for the move. A fantastic local business.

"Elizabeth Administrator - experienced and accurate.

John Estimator - experienced and was spot on with his quotation.

Dean and James (moving team) - polite, careful and placed items where we wanted them.

Also other team members were all professional and very friendly.

Thankyou"

Team:
Thank you to all the team

REPORT THIS REVIEW

Review 1 Dec 2022 Recommended by customer in M6 7 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

They did the best!

"Very good service. Thank you very much!"

REPORT THIS REVIEW

Review 1 Dec 2022 Recommended by customer in EX39 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Grand piano and other items

Cost: £1000

"Delayed for a year by bad buyers.

Held open for us and all done very well"

REPORT THIS REVIEW

Review 4 Nov 2022 Recommended by customer in Ex15 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving to a cottage three miles away with tricky access and difficult stairs

"I would definitely use this firm again. Nothing broken, everything moved with thought and consideration.
The removal men were a pleasure to have in our home and even moved a few things for me in our new home when I realised where I had asked them to put the item did not work.

They were strong and accommodating. I would recommend them to anyone. This firm also was extremely competitive with their price."

Team:
Josh and Steve???

REPORT THIS REVIEW

Review 3 Nov 2022 Recommended by customer in Tai3 I'm: Male business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Bradninch to Taunton

"Good work by all"

REPORT THIS REVIEW

Review 11 Oct 2022 Recommended by customer in ex21 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A very pleasant, smooth move.

"Efficient, Polite, very helpful, very professional, would recomend to my family and friends, as very good value in todays market."

Team:
John, and 2 nice workers, sorry names gone.

REPORT THIS REVIEW

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