Banburys Removals

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Banburys Removals 9.6/100
360 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 360 reviews since 2011
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They could not have been more helpful. The actual move out and in was undertaken very professionally with no damage to either the furniture or the buildings. This was exceptional as we moved out of a ...."   more
 
" Everything was moved as we wished and nothing was broken or missing. We got a very good service from start to finish and I would definitely recommend them."   more
 
" Superb team turned up exactly when they said they would. Very efficient and polite. They couldn't do enough to help. Got me to check each room when they were loaded up before they left. At the other ...."   more
 
" Excellent firm from start to finish. Would definitely use again."   more
 
 
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Review 11 Jun 2021
Recommended by customer in EX31
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Banburys bent over backwards to help us move when the date of the move changed at short notice.
 
Cost: £1800
 

"They could not have been more helpful. The actual move out and in was undertaken very professionally with no damage to either the furniture or the buildings. This was exceptional as we moved out of a very old building with narrow staircases, low ceilings and a number of tight bends. Given the difficulties it was amazing that the operatives remained so cheerful and so flexible as the move progressed. Banburys in my view are a very friendly, professional company which puts the customer first."
 
 
 
 


Review 10 Jun 2021
Recommended by customer in EX33
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything was moved as we wished and nothing was broken or missing,
 
Cost: £1000
 

"Everything was moved as we wished and nothing was broken or missing.
We got a very good service from start to finish and I would definitely recommend them."
 
 
Team:
Can't remember - it's an age thing.
 
 
 


Review 10 Jun 2021
Recommended by customer in Ex17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bed bungalow to 2 bed bungaliw. Had over 60 boxes too!

"Superb team turned up exactly when they said they would. Very efficient and polite. They couldn't do enough to help. Got me to check each room when they were loaded up before they left. At the other end they were brilliant and especially as we kept them waiting as we didn't have the key. Could not recommend them highly enough. Very pleased!"
 
 
Team:
Cannot remember sorry!
 
 
 


Review 10 Jun 2021
Recommended by customer in EX33

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Efficient and helpful - no hitches.

"Excellent firm from start to finish. Would definitely use again."
 
 
 
 


Review 18 May 2021
Recommended by customer in EX16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House removal
 
Cost: £606
 

"Telephoned to ask for details, appoint made to assess the removal & verbal quotation given. Email confirmation received £100 deposit for firm removal date booking. I opted to undertake my own packing, boxes provided along with wardrobe boxes. Men arrived promptly on the day we’re Covid compliant, worked efficiently, carefully & were friendly & helpful. Removal completed without a hitch."
 
 
Team:
Unsure of the men’s names although John dealt with the quotation & arrangements beforehand
 
 
 


Review 18 May 2021
Recommended by customer in Ex31
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved into 3 bedroom house in 2 hours, both ends. Nothing damaged.

"Used local firm I have known all my life. Prompt reply to enquiry and home visit with full explanation. Packing boxes available from depot. Move went smoothly on the day, only 2 hours each end. Pleasant staff, reliable. Nothing damaged. Would definitely use them again."
 
 
Team:
John in the office but I forget the removal men’s names, but thank you.
 
 
 


Review 17 Apr 2021
Recommended by customer in OX10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From start to finish Banbury's service was superb and supportive in times of the Covid-19 pandemic"
 
 
Team:
John Cage
 
 
 


Review 15 Apr 2021
Recommended by customer in AL3
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move took me from one side of the country to the other, approximately 240 miles distance. Usual furniture, some quite large bits and a few access challenges.

"A very stress free experience. From collecting the contents of my house, taking it to storage for a short period, and then getting up at 5am to make the trip across the country and deliver the furniture to it's destination, unpack, pop everything in the relevant rooms, and then make the 240 mile trip back. Helpful, friendly, communicative - all in all, a great experience. Have used Banbury's for the past 15 or so years with relevant moves, and would 100% use again."
 
 
 
 


Review 25 Mar 2021
Recommended by customer in EX31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a house to a bungalow and had not moved for over 20 years so decided to take advantage of Banbury packing service. We did pack some ourselves and have to say that the service was quick and efficient. Any instruction given was carried out and we felt all our stress just melt away.

"My wife chose Banbury because they are a family run firm and local. They are part of my wife`s childhood memories and have weathered many changes in the economy, which shows that they are aware of what prospective customers expect.

We can highly recommend Banburys for their efficiency, clarity and politeness.

As the removal lorry was blocking the drive of our neighbour, one of the team even went to let them know that if they needed to get out then the tail gate would be lifted, which we thought was a professional thing to do.
The covering of sofas and mattresses was highly appreciated.

The team all worked very hard and even though we were under Covid restrictions we felt quite safe. On the whole we can`t recommend them highly enough."
 
 
Team:
Josh and Dean although 3 others turned up to help but don`t remember their names unfortunately. Also John who came to do the survey on our move
 
 
 


Review 24 Mar 2021
Recommended by customer in EX34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service..... my furniture plus, went into Banbury’s Storage, did not envisage it being there for nearly 8 months,

"Delivered to my new abode, all in perfect condition, have unpacked the boxes, 95%, nothing broken.
The guys who carried everything out last August were helpful, friendly, as were the ones who delivered it all back, being as courteous and helpful as Covid-19 restrictions would allow."
 
 
Team:
Brian, Ollie and I think the third guy was Chris
 
 
 


Review 23 Mar 2021
Recommended by customer in RG14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved during lockdown
 
Cost: £864
 

"Went very smoothly and they were incredibly helpful throughout - would not hesitate in recommending them.
Everything wrapped up perfectly and no casualties!
They were excellent throughout. Not a single complaint or moan about their service and they really helped the stress levels of the move. Found them totally reliable and staff very helful and friendly.
"
 
 
Team:
John, Elizabeth plus the two removal guys whose names I can't recall
 
 
 


Review 21 Feb 2021
Recommended by customer in EX31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move an upright piano from North Devon to Bristol.
 
Cost: £300
 

"Quick response to email following a face-to-face visit at their depot.
Good communication throughout.
On-time to collect, bar 10 mins so no problem. 3 men involved.
Piano collected from level hallway but concerned it was not wrapped in house.
Assured the piano would be wrapped on board the lorry.

The delivery location had some difficult sideway angles to manoeuvre around to the back of the house and up to house via decking steps which did not cause them any problems.
Recipient says they were quick, efficient and courteous.
Piano arrived without a scratch.

Overall: would fully recommend Banburys for moving a piano to another home. Nice people to deal with throughout and will use them again,if needed."
 
 
Team:
Unknown
 
 
 


Review 19 Feb 2021
Recommended by customer in EX35

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal to storage involved manhandling furniture some 50 metres up a steep path and drive whilst the delivery from storage was to a 3 storey property with a twisting staircase. .

"Both the moving to storage and the later return from storage were executed in an impeccable manner.

Despite the return being required during 'lockdown' conditions, punctuality, handling and customer care were, as always, exceptional."
 
 
 
 


Review 19 Feb 2021
Recommended by customer in EX34

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Banburys moved us from a 4 bed house to our new guest house.

"We were very happy with the service provided by Banburys. The team of guys were very polite and helpful and did everything they could to help our move go as smoothly as possible."
 
 
Team:
Josh, Felix
 
 
 


Review 10 Dec 2020
Recommended by customer in EX31

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having moved from a larger property and down sized to a smaller one had many problems.
 
Cost: £1700
 

"The service provided was excellent. The staff were very professional and had a pleasant manner.

We had about eighty containers plus furniture, paintings and several mirror's.They managed to fit all this into a double garage!The move was over three days Monday to pack Tuesday completion Wednesday to unload.

All done with the minimum of fuss.We elected to do our own packing due to the volume of contents."
 
 
Team:
John Gage and his crew
 
 
 


Review 8 Dec 2020
Recommended by customer in CV11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A three day move over 215 miles
 
Cost: £2000
 

"Banburys were by far the best quote for a three day move and we had a fair amount of stuff to move. John the manager gave a very professional inspection and an accurate assessment of the number of boxes required. On dayone, which was of course very stressful due to Covid, the two removers arrived and worked hard to load the bulk of our goods. They returned the following morning to load the rest and transport over 215 miles. On arrival I requested that they get as much stuff off as possible as we had an elderly relative with us who would need to go to bed early. The men were very good and worked into the evening, slept over night in the lorry and left early next day.

Overall a very good move. We're still unpacking and so far only one small item is missing, presumed lost. Only one issue that I would point out is that for speed, the men carried large pieces of furniture without taking out the heavily laden drawers. One item in particular is not the best constructed piece of furniture in the world and the resulting stresses have made the carcass very flexible. In fairness, they worked hard and I can see why they do that, particularly as I asked for most thigs off at the other end, but It's a point be mindful of.

I would definitely use them again."
 
 
Team:
John the manager, Josh & Dave?
 
 
 


Review 7 Dec 2020
Recommended by customer in EX31
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Banburys moved my wife and I''s furniture and effects from a 4 bedroom house to a 3 bedroom bungalow so quite a downsize. The distance moved was only 4 miles so they used a small lorry and the 3 young men did 4 shuttle loads which made parking at both properties much easier and more convenient all round.

"John, the manager visited us and gave us a quote which we were happy to accept as the firm had moved for my mother 5 years ago and did a good job then. John explained the process for us very well and was very courteous and polite.The firm were happy to supply as many boxes and wrapping materials as we needed prior to the move. Fixing the date was tricky for us as our buyers kept postponing completion so the move date was rearranged 3 times. John was always understanding and very accommodating about this as it must have been just as frustrating for him as it was for us.He went out of his way to oblige despite the fact that the firm was very busy at the time.
On the day of the move the 3 young men arrived promptly and were very efficient and careful in handling all the items. We were very pleased with the whole of the firm's service from start to finish and wouldn't hesitate to recommend them to anyone."
 
 
 
 


Review 6 Dec 2020
Recommended by customer in EX16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out of old home, into storage, then into new home.

"The original removers we were going to use were unable to meet the timescale insisted on by our buyers. In desperation, and so as not to lose our purchasers, we contacted other companies but no-one could help until we arrived at Banbury’s. They told us they were extremely busy but would do everything in their power to help. And they did! John worked out a way to fit us in with their busy schedule and moved us out on time and into storage.

A provisional date was made to move us into our new home, but building delays and covid 19 self isolation, meant that the date was moved three times. Throughout this very difficult and stressful time John and Adrian were always positive with a “can do” attitude.

We cannot praise Banbury’s enough, from our initial contact through to the care shown by the men actually moving our furniture."
 
 
Team:
John and Adrian
 
 
 


Review 2 Dec 2020
Recommended by customer in EX34
 My Age: 70 + 
 I'm: Male 

 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a one bedroom apartment to a two bedroom bungalow five miles away. Our china/ glassware was packed for us and portable wardrobes were provided for our hanging garments.

"The Removal team arrived on time and were very efficient and considerate. We were successfully moved into our new home within a few hours.

A few days before our removal we received a reassuring phone call that our move would go ahead despite it being the first day of 'lockdown'.

The whole procedure from the first enquiry to the completion of our move was dealt with very professionally by a local company and we would not hesitate to recommend them to anyone."
 
 
 
 


Review 1 Dec 2020
Recommended by customer in EX33
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Banburys moved us over two days from awkward driveway
 
Cost: £900
 

"Made it easy! Used them many times before and will use them again. Lovely employees who moved us - polite and helpful. Highly recommend as takes all the stress out of it."
 
 
 
 

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