Banburys Removals

Where reputations count.

Castle Park Road, Whiddon Valley Industrial Estate
Barnstaple
Devon
EX32 8PA

Removers - Removals Companies

www.banburys.com

Email This Business

Tel 01271 326 200

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
427 reviews since 2011

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 427 reviews since 2011

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Very professional , clean friendly. Always polite always on time. Would recommend all the time to anyone" more

" Very accommodating, arrived on time and nothing too much problem. Packed the remival van with furniture and boxes methodically and with care. Pleasant and caring. Ensured carpets were overed befor...." more

" Of all the quotations that we received Banbury�s were the only company that provided a clear and concise plan of how they were going to conduct this move to Ireland which was very reassuring given thi...." more

" Friendly and helpful response to initial telephone enquiry. Speedy home visit, inspection of premises to be vacated and clear explanation of service including clarification to various questions. P...." more

About Us
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Legal Name: Banburys Removals.

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Review 12 Apr 2025 Recommended by customer in Ex31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Used before and where amazing then that�s why used Banburys again

"Very professional , clean friendly. Always polite always on time.
Would recommend all the time to anyone"

Team:
John and I�m sorry forgot the rest of the teams names Tuesday and Wednesday

REPORT THIS REVIEW

Review 8 Apr 2025 Recommended by customer in Ex36 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from listed building with on road parking to new build .

"Very accommodating, arrived on time and nothing too much problem. Packed the remival van with furniture and boxes methodically and with care. Pleasant and caring. Ensured carpets were overed before moving into new home. Extremely competitive price. Would recommend.
"

Team:
Jo, but can't remember the other chaps name, sorry

REPORT THIS REVIEW

Review 8 Apr 2025 Recommended by customer in BT19 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from North Devon to Northern Ireland.

"Of all the quotations that we received Banbury�s were the only company that provided a clear and concise plan of how they were going to conduct this move to Ireland which was very reassuring given this was a complicated move."

Team:
Apologies but cannot remember their names but they were brilliant.

REPORT THIS REVIEW

Review 21 Mar 2025 Recommended by customer in EX35 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Movers to pack all china and glass, dismantle two double beds. Empty three bedroomed, fourth floor apartment and securely store contents overnight. Next day delivery to storage at temporary accommodation. Subsequent payment for postponement penalty waiver

"Friendly and helpful response to initial telephone enquiry.

Speedy home visit, inspection of premises to be vacated and clear explanation of service including clarification to various questions.
Prompt delivery of written estimate of service and response to acceptance of terms.

Postponement waiver discussed and authorised when issue arose of buyer's potential delay to completion date.

As volunteered, ideal parking for large removal van facilitated by self in discussion with neighbouring church and local Town Hall.

Team of four arrived on time & very professionally removed the contracted removal without problem.

All were very polite and hard-working.

Next day team of two arrived on time to temporary accommodation & delivered the packaged household contents very efficiently."

Team:
James, Liz, Dean and his team

REPORT THIS REVIEW

Review 13 Mar 2025 Recommended by customer in EX31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

moving from 3 bed house to 2bed apartment

"Everything went really well, the removers were on time and polite. They handled everything with care."

Team:
John

REPORT THIS REVIEW

Review 23 Dec 2024 Recommended by customer in EX39 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was local (5 miles) but involved a 8 week period between moving out and moving in while the contents held in storage. Both the moving out date and moving in date were quite last minute due to issues with buyer''s solicitors and then last minute delays caused by the new home developer. Banbury''s were exceptionally accommodating on both occasions.

"Banbury's were exceptionally accommodating, extremely efficient and professional throughout, despite last minute delays and complications (caused by other parties) around both moving out and moving in. This was exactly what we needed during a very stressful period.

Everything was explained upfront and the team were very efficient and thorough in removing and loading contents. Nothing was too much of a problem and we would thoroughly recommend Banbury's to anyone moving home.
"

REPORT THIS REVIEW

Review 22 Nov 2024 Recommended by customer in TA3 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move of big selected furniture & a myriad of boxes

"The move was handled very professionally & with a great deal of consideration for my circumstances."

Team:
I wish I could remember their names,

REPORT THIS REVIEW

Review 20 Nov 2024 Recommended by customer in ex31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Great professional service from start to finish, introduced themselves with a nice greeting and told us their names.

"Clear communication throughout and really good professional attention to detail. Carpet runners was really good,always asking where my items are going. Really went as smoothly as it could, good job Thank you all 3 of you."

REPORT THIS REVIEW

Review 11 Oct 2024 Recommended by customer in TA1 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

We moved from Tiverton to Taunton & the move was delayed due to the selling chain being disrupted. The move was a large one involving three trucks over three days. The move was handled brilliantly from start to finish.

"The removal company were great from start to finish. A very good price & everything explained well. The removers were excellent & nothing was too much trouble. I would highly recommend Banburys for price, quality & service. Thank you"

Team:
Felix, Chad, Sam, John & one other

REPORT THIS REVIEW

Review 10 Oct 2024 Recommended by customer in EX38 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The best removal company in North Devon !! Professional and personal service. They took great care of my antique pieces.

"They have moved me 3 times in the last 4years and also stored my furniture for 6 months. They made me feel valued as a customer and nothing was too much trouble for them! The team were very professional and took great care of my valuable pieces. I wouldn�t use any other company and I now understand why they had come so highly recommended to me."

Team:
The whole team !!!

REPORT THIS REVIEW

Review 2 Oct 2024 Recommended by customer in LE12 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

The entire process was done smoothly and professionally.

"I am very happy with everything, from the support to provide information and the material to use to pack everything to the load/unload of the truck. Not a glass broken."

REPORT THIS REVIEW

Review 26 Sep 2024 Recommended by customer in Ex32 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long-distance move to bucks

"We were very impressed with the whole 2 days. The guys made life very easy and stress free"

REPORT THIS REVIEW

Review 25 Jul 2024 Recommended by customer in EX16 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From the outset including the initial contact, and home visit by John, we found the staff polite and efficient. The move itself was seamless, and went very well.

"We chose to pack ourselves, however on the move date the team could not be faulted they were proficient, and courteous, and the whole move went very well. We would not hesitate to recommend this company / team who after undertaking several comparisons provided a very good cost for the price, which given their name we believed would be considerably more, but we were presently surprised."

Team:
John was our estimator for the move the team was very good.

REPORT THIS REVIEW

Review 21 Jun 2024 Recommended by customer in EX31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

"The Team were amazing. Our completion date kept on changing and they moved heaven and earth to accommodate us."

REPORT THIS REVIEW

Review 20 Jun 2024 Recommended by customer in TA21 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

They moved us from three story barn, (not easy!) and everything went without a ditch. A team of five lads loaded up everything in a few hours, and then did onward delivery the following day. This time the property was easier being single storey, but our new home is rural and not easy to find.

"Second time in 10 years that we have used Banbury Removals and would recommend end them wholeheartedly. Staff all friendly and efficient and service second to none.

They moved us from three story barn, (not easy!) and everything went without a ditch. A team of five lads loaded up everything in a few hours, and then did onward delivery the following day. This time the property was easier being single storey, but our new home is rural and not easy to find. Both van driver navigated the lanes of deepest Devon without any drama.

One week after removal, BANBURYS returned to collect and reuse the majority of the packing boxes, so a big green tick here."

Team:
Sorry don�t recall, it was 6 weeks ago!

REPORT THIS REVIEW

Review 20 Jun 2024 Recommended by customer in EX32 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A removal in the local area.

"Professional and very helpful throughout the whole process - I would definitely recommend this removals company."

Team:
I'm sorry I can't remember your names - but you did a great job,thank you!

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Review 16 Apr 2024 Recommended by customer in EX31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A 2-day removal from Reading Tilehurst to Yelland, Devon

"A FIRST CLASS service which fully met all our expectations"

Team:
John and his team

REPORT THIS REVIEW

Review 16 Apr 2024 Recommended by customer in Cm1 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Removals were done over 2 days.

" Olly & Josh did an excellent job, very professional and hard working. They were on time both days, very friendly, we were very pleased with their service.

We were very satisfied with everyone involved in our move, from Mr John Gage who came and met with us at the beginning of the process, to Olly and Josh our hard working removal guys."

Team:
Mr John Gage, Olly & Josh

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Review 21 Mar 2024 Recommended by customer in EX34 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from a large farmhouse, without near road access, to a bungalow 40 miles away. Several antique clocks, including a longcase clock, and a lot of fragile china and glass, all carefully packed, and delivered without any breakages. Qr

"Apart from a slight misunderstanding about the delivery date ( which required a night in storage because completion was delayed) move was as easy as it could have been. The team were very tolerant of the long distance everything had to be carried in miserable weather, a few days before Christmas.
I was very satisfied."

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Review 19 Mar 2024 Recommended by customer in EX31 business Banburys Removals https://www.referenceline.com/removers_removals_companies-in-barnstaple-banburysremovals-14803

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Just a short move within North Devon.

"Everything unfolded exactly as we had hoped for. The movers were prompt, friendly and very efficient. They were never irritated by sudden changes of mind about what should go where. Everything arrived in good shape. The appropriate size of van was effective for our narrow steep street. The whole thing was carried along by the cheerful optimism of the whole team. Great job."

Team:
John, Steve and James.

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