Jeakins Removals Ltd

Where reputations count.

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

www.jeakins-removals.co.uk

Email This Business

Tel 01268 414 979

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
3478 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 3478 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" William - Stephen R - Kyle. Excellent service would def recommend." more

" Very professional, patient and went above and beyond to make over move so much easy thank you all and we will recommend you to our friends. Tracey and Anand Top service." more

" Great, thanks! Even with a big delay on completion. " more

" Only downside was the microwave door glass was pushed in so I had to buy a new microwave. Otherwise, the guys did an excellent job. They worked very hard." more

About Us
Information provided by the business
Legal Name: Jeakins Removals Ltd. Limited Company.

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Review 17 Sep 2020 Recommended by customer in SS7 I'm: Male business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Cost: £969

"William - Stephen R - Kyle.

Excellent service would def recommend."

Team:
William Kyle Stephen

REPORT THIS REVIEW

Review 10 Sep 2020 Recommended by customer in CM15 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Dave and Scott attended for parking on 2/9 and were simply fantastic.

Dave, Scott and Danny

"Very professional, patient and went above and beyond to make over move so much easy thank you all and we will recommend you to our friends.

Tracey and Anand Top service."

REPORT THIS REVIEW

Review 7 Sep 2020 Recommended by customer in SS9 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bed flat

2 bed house.

Cost: £576

"Great, thanks!

Even with a big delay on completion.

"

Team:
Scott Ryan

REPORT THIS REVIEW

Review 7 Sep 2020 Recommended by customer in CM12 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

Moving from 3 bed house to 1 bed flat. Flat was on 1st floor so stairs were an issue as well as angles. Had to make two runs as no survey was carried out at 1st address, so too small a van was used.

"Only downside was the microwave door glass was pushed in so I had to buy a new microwave.

Otherwise, the guys did an excellent job. They worked very hard."

Team:
Scott Rya

REPORT THIS REVIEW

Review 7 Sep 2020 Recommended by customer in DT9 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Some long term storage and some short term storage from Laindon to Sherborne Dorset.

18 tonne lorry with 3 men in one day.

"Very good service handled as there very pleasant team members."

Team:
Lewis Dan Darren

REPORT THIS REVIEW

Review 3 Sep 2020 Recommended by customer in RM16 My Age: 50 - 59 I'm: Male My level of experience of similar services: Beginner I have known this business: Under 1 year business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

54 kingfisher heights grays essex RM17 5QQ.

81 Hemley road orsett grays essex R1716 3DQ

Cost: £601

"Very good from Scott and Ben

Need tool for beds☺"

Team:
Scott Ben

REPORT THIS REVIEW

Review 3 Sep 2020 Recommended by customer in CO6 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Cottage to 3 leakcom cottage.

Cost: £700

"Great move, guys were hardworking a very helpful brilliant same again!!"

Team:
Mick Ryan

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in SS13 My Age: 60 - 69 My level of experience of similar services: Beginner I have known this business: 5 - 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bed house to 1 flat

"Very good."

Team:
Mick Ben Scott

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in GU9 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very useful and chatty!

Thank you."

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in SS13 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Home from home ( Due to housefire!)

Cost: £3450

"Excellent throughout!"

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in CM15 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed terraced to 4 bed detached.

Cost: £701

"Very happy with the service provided.

Guys were very helpful and professional."

Team:
Mick Steve

REPORT THIS REVIEW

Review 1 Sep 2020 Recommended by customer in WV1 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings

Show All

Customer Review

Billericay to Wolvehamoter reload

18 ton

3 men.

"Williams - SCOH

Stephen R

Aarner.

Very efficient, friendly and professional."

Team:
William Stephen Darren

REPORT THIS REVIEW

Review 27 Aug 2020 Recommended by customer in CM13 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 Bed flat to 2 bed flat

"Excellent services"

Team:
Nick Kyle

REPORT THIS REVIEW

Review 26 Aug 2020 Recommended by customer in GU21 My Age: 50 - 59 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From one house to another

"All good"

Team:
Will Kyle Ben

REPORT THIS REVIEW

Review 25 Aug 2020 Recommended by customer in NN18 My Age: 50 - 59 My level of experience of similar services: Experienced I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Cost: £1731

"William/ Kyle/ Ben

These 3 were brilliant can't fault service provided."

REPORT THIS REVIEW

Review 25 Aug 2020 Recommended by customer in CM2 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

3 bed to 4 bed town house

18 ton

3 men

Billericay to Great Baddow

"William - Dave P - Danny P

Fabulous and professional!"

Team:
Willliam Dave Danny

REPORT THIS REVIEW

Review 25 Aug 2020 Recommended by customer in SS6 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

22 highgrove new

1 Bed flat

3 bed house

Cost: £600

"Excellent service friendly

Happy with the flight of stairs

Thankyou"

REPORT THIS REVIEW

Review 24 Aug 2020 Recommended by customer in NR25 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	3/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

5 Bed house to 3 bed barn conversion. Hornchurch to Holt (Norfolk). 18 tonne lorry with 3 men.

Cost: £1050

"The team were fantastic, helpful polite, friendly professional.

Office staff could do with improving customer service skills.

Hard to get hold of unhelpful and unreliable in carrying out requests and passing on information."

Team:
Lewis Stephen Kyle

REPORT THIS REVIEW

Review 19 Aug 2020 Recommended by customer in CO3 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Straight forward move family of 4

Cost: £676

"The removal guy (Dave and Ryan) were excellent, couldn't be happier."

Team:
Dave Ryan

REPORT THIS REVIEW

Review 19 Aug 2020 Recommended by customer in SS2 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed house into 3 bed house.

Hawkwell to Westcliff on sea.

18 tonne lorry plus liston van with 4 men.

"Really pleased with how the men worked. Would recommend the company because of them."

Team:
Lewis Stephen Dave Derek

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