Jeakins Removals Ltd

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
3174 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 3174 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" William - Jardon. Both were very helpful and courteous credit to Jeakins "   more
 
" William - Lemile - Dave. Lads were very good and very helpful. Thank you. "   more
 
" Fantastic job. Friendly workmen, funny, re-assuring. Child friendly. Extra helpful, answered questions, professional, knew their stuff and made us feel at home in the new place with how they arranged ...."   more
 
" On time, very friendly crew, did a good job. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 55
amazing 46
Barry 89
better 39
boys 37
brilliant 159
care 39
careful 32
cheerful 61
class 32
couldn’t 32
courteous 123
crew 148
Dave 82
definitely 108
easy 81
efficient 241
Excellent 508
extremely 96
Fantastic 171
friendly 469
good 408
great 339
happy 163
hard 258
helpful 746
Highly 109
Jeakins 149
Lads 69
Lovely 64
Mick 145
nice 68
pleased 141
polite 305
Professional 378
quick 73
really 157
recommend 418
Removal 138
Ryan 70
service 571
Steve 121
stress 70
team 251
Thank 349
thanks 214
trouble 76
William 97
working 91
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Oct 2019
Recommended by customer in SS13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pitesea to Pitsea
7.5
2 x men
 

"William - Jardon.
Both were very helpful and courteous credit to Jeakins "
 
 
 
 
Team:
William Jordan
 
 
 

Review 18 Oct 2019
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pick up from France. (Near Geneva). Delivery in England (Norwich over 4 days (approx) Lorry 2 men (picking) and lorry 3 men (delivery)
 

"William - Lemile - Dave.
Lads were very good and very helpful. Thank you. "
 
 
 
 
Team:
Lewis William Dave
 
 
 

Review 17 Oct 2019
Recommended by customer in SS13
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed flat. to a 1 bed flat.
 

"Fantastic job. Friendly workmen, funny, re-assuring. Child friendly. Extra helpful, answered questions, professional, knew their stuff and made us feel at home in the new place with how they arranged our furniture.
"Really good, helpful and nice" says my child. "
 
 
 
 
Team:
Mick Jo
 
 
 

Review 17 Oct 2019
Recommended by customer in SS16
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 3 bedroom house to 4 bedroom one.
 
Cost: £250

"They were awesome!
Totally recommend them!"
 
 
 
 
Team:
Ryan Step
 
 
 

Review 17 Oct 2019
Recommended by customer in CM12
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bed into 1 bed.
 
Cost: £300

"Ryan and Stephen were quick. Professional and so helpful and they brightened up my day.
Thank you."
 
 
 
 
Team:
Ryan Stephen
 
 
 

Review 17 Oct 2019
Recommended by customer in CM3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 4 bed detached to a 3 bed bungalow, all went well.
 
Cost: £1160

"On time, very friendly crew, did a good job. "
 
 
 
 
Team:
Nick Dave Jordan Riley
 
 
 

Review 15 Oct 2019
Recommended by customer in SS4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move
 

"Fantastic crew, really helpful, courteous and friendly.
Would definitely use again. "
 
 
 
 
Team:
Danny Ben Kyle Steve
 
 
 

Review 15 Oct 2019
Recommended by customer in CM11
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed to 5 bed house.
 
Cost: £1396

"Good value for money. "
 
 
 
 
Team:
Gavin Mick Dave
 
 
 

Review 14 Oct 2019
Recommended by customer in SS12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bed terraced to 4 bed detached.
 
Cost: £661

"All the guys were great. Nothing was too much trouble. Cheers guys. "
 
 
 
 
Team:
Dave Ryan Jordan
 
 
 

Review 11 Oct 2019
Recommended by customer in SS11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house to 2 bed bungalow.
 
Cost: £600

"Excellent crew very helpful and would recommend Mick and Ryan. "
 
 
 
 
Team:
Mick Ryan
 
 
 

Review 11 Oct 2019
Recommended by customer in SS11
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From office to home.
 
Cost: £481

"Excellent. "
 
 
 
 
Team:
Ryan Riley
 
 
 

Review 11 Oct 2019
Recommended by customer in SS0
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom house to 5 bedroom 3 storey house.
Westcliff to Westcliff.
18 tonne and 7.5 tonne lorry, 7 men.
 

"Great team really happy!"
 
 
 
 
Team:
Lewis Stephen Dave Jordan
 
 
 

Review 11 Oct 2019
Recommended by customer in SS15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One bed flat to a one bedroom flat.
 
Cost: £275

"Very good. "
 
 
 
 
Team:
Mick Ryan
 
 
 

Review 11 Oct 2019
Recommended by customer in CM0
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ex storage to Newmans from Burnham on Crouch
 
Cost: £3154

"Lovely crew, very helpful, no request was too much. "
 
 
 
 
Team:
Mick Kyle Ryan
 
 
 

Review 10 Oct 2019
Recommended by customer in SS7
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom house to 2 bedroom bungalow.
Basildon to Benfleet.
18tonne lorry and 7.5tonne lorry.
6 men.
 

"Punctual.
Removers did not provide tea
Guys made experience less painful than expected and maintained good humour throughout. "
 
 
 
 
Team:
Lewis Stephen Dave Barry
 
 
 

Review 9 Oct 2019
Recommended by customer
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Into store over weekedn
7.5 and IVECO
3 x Men
and move grand piano.
 

"William - Dave
Fantastic, great jobs
many thanks. So nice and so strong. "
 
 
 
 
Team:
Dave William Barry
 
 
 

Review 8 Oct 2019
No Recommendation by customer in SS9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 x Men into store.
7.5 from Bradwell (Morrton in Marsh)
 

"William - Kyle
Highly professional helpful, liked the cots wolds. "
 
 
 
 
Team:
William Kyle
 
 
 

Review 4 Oct 2019
Recommended by customer in SS5
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 3 bedroom semi to park home.
 
Cost: £386

"Move was handled professionally and was impressed by the manner of the guys who carried out the job.
Would recommend your company to anyone John.
"
 
 
 
 
Team:
Ryan Jord
 
 
 

Review 4 Oct 2019
Recommended by customer in CM3
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 Bed farmhouse to large 5 bed house with Annexe. 18 tonne lorry with 4 men. Orsett to Mayland.
 

"All the lads were very helpful and very entertaining. "
 
 
 
 
 
 

Review 4 Oct 2019
Recommended by customer in SS13
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Made as easy as possible for us.
 

"Really helpful and friendly. Nothing was a problem!
Would recommend!"
 
 
 
 
Team:
Dave Steven
 
 
 
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