Jeakins Removals Ltd

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
3018 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 3018 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Fantastic service. Very helpful, hard working and friendly. Thank you very much!"   more
 
" Speedy efficient service. Will definitely recommend. Thank you. "   more
 
" Excellent service. Really helpful team Thank you!"   more
 
" Everyone was very helpful worked extremely hard on a very long day. All staff were polite and helpful. Thank you. "   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 93%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 84%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Absolutely 54
amazing 42
Barry 88
better 36
Boys 34
Brilliant 151
care 37
careful 31
cheerful 60
class 32
couldn’t 32
courteous 116
Credit 38
crew 133
Dave 70
definitely 101
easy 78
efficient 231
Excellent 478
extremely 95
Fantastic 160
friendly 451
Good 382
great 316
happy 152
hard 241
helpful 709
highly 104
Jeakins 143
Mick 144
nice 67
pleasant 63
pleased 134
polite 291
professional 351
quick 71
Really 138
recommend 389
Removal 136
Ryan 66
service 549
Steve 119
stress 69
team 231
Thank 328
Thanks 203
trouble 75
William 76
working 87
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Jun 2019
Recommended by customer in CM14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed to 5 bed. Pack, load and deliver.
Brentwood to Brentwood.
 
Cost: £1800

"Fantastic service. Very helpful, hard working and friendly. Thank you very much!"
 
 
 
 
Team:
Lewis Stephen Barry Willi
 
 
 

Review 7 Jun 2019
Recommended by customer in CM13
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £800

"Speedy efficient service. Will definitely recommend.
Thank you. "
 
 
 
 
Team:
Barry Ryan Dave
 
 
 

Review 6 Jun 2019
Recommended by customer in SS6
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Bed house to 5 Bed house.
Rayleigh to Rayleigh
18 ton lorry plus 7.5 ton lorry. 5 men.
 

"Excellent service.
Really helpful team
Thank you!"
 
 
 
 
Team:
Lewis Stephen Dave Ben Jo
 
 
 

Review 5 Jun 2019
Recommended by customer in ST15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom bungalow into 3 bedroom house.
From Wickford to Stone (Staffordshire) Over a 2 day schedule, 2 men in a 18 ton lorry.
 

"Removal men were great and very efficient. "
 
 
 
 
Team:
Lewis St
 
 
 

Review 5 Jun 2019
Recommended by customer in SS11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from 4 st Catherines close Wickford to 39 long meadow drive Wickford
 
Cost: £601

"Good team and did a great job. Definitely recommend. Jeakins again. "
 
 
 
 
 
 

Review 5 Jun 2019
Recommended by customer in CB11
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Brentwood Essex to Saffron Walden.
 
Cost: £946

"Everyone was very helpful worked extremely hard on a very long day. All staff were polite and helpful. Thank you. "
 
 
 
 
Team:
Dan Ryan Ben Dave
 
 
 

Review 3 Jun 2019
Recommended by customer in CO5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed bungalow to 3 bed bungalow.
Grays to Tiptree.
 

"Staff carried and all the work most satisfactorily and with good manners in their approach to us. "
 
 
 
 
Team:
Lewis Stephen Barry Derek
 
 
 

Review 3 Jun 2019
Recommended by customer in RM20
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gray Essex to Newham.
 

"Decent guys helpful and friendly. Did exactly as requested. Much thanks. "
 
 
 
 
 
 

Review 3 Jun 2019
Recommended by customer in CM13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 containers into storage plus 2 sofa's stored loose. Included full packing service over 2 days schedule.
 

"Excellent work very polite. Hard workers. "
 
 
 
 
Team:
Lewis Stephen Derek
 
 
 

Review 2 Jun 2019
Recommended by customer in SS8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house to 3 bed house.
 
Cost: £511

"Fantastic. No issues and very helpful. "
 
 
 
 
Team:
Mick Dave
 
 
 

Review 2 Jun 2019
Recommended by customer in SS12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £750

"William - Ben - Malcdrs
Very professional tidy would recommend polite did not stop working very pleased indeed. "
 
 
 
 
 
 

Review 30 May 2019
Recommended by customer in E16
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 Bed flat - 3rd floor Basildon.
 

"Very professional service and prompt moving - Very happy!"
 
 
 
 
 
 

Review 30 May 2019
Recommended by customer in SS0
 My Age: 60 - 69 
 I'm: Female 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Split deliveries into storage then into new property. Combination of boxes and stored furniture.
 

"Excellent as usual. "
 
 
 
 
Team:
Lewis Stephen Ryan
 
 
 

Review 30 May 2019
Recommended by customer in BT4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house. into store.
 
Cost: £2817

"Brilliant
Good job
Lovely man"
 
 
 
 
Team:
Mick Steve
 
 
 

Review 28 May 2019
Recommended by customer in RM16
 My Age: 30 - 39 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house into storage facility.
 

"Fantastic service A+"
 
 
 
 
Team:
Dave Jordan
 
 
 

Review 27 May 2019
Recommended by customer in CM12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed flat in Hackney to 2 bed flat in Southend.
 

"Thank you for a courteous and efficient service. "
 
 
 
 
Team:
Mick Dave
 
 
 

Review 23 May 2019
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing service Basildon to Thundersley
and house move 18 ton x 3 men.
 
Cost: £770

"William - Dave - Kyle.
Polite, on time, perfect conduct
Thanks Boys!
"
 
 
 
 
Team:
William Dave Kyle
 
 
 

Review 23 May 2019
Recommended by customer in CM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 x bedsits moving in together into one bed flat.
3 men - 18 ton lorry.
 

"I found the crew very reachable and good mannered. "
 
 
 
 
Team:
Lewis Stephen Ben
 
 
 

Review 23 May 2019
Recommended by customer in SS12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Incredibly professional, polite and knowledgeable
team. Thoroughly impressed with service from start to finish and wouldn't hesitate in recommending. If only solicitors could be like this! "
 
 
 
 
Team:
Barry Dave
 
 
 

Review 23 May 2019
Recommended by customer in CM3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed semi to 4 bed bungalow.
 

"Good job. "
 
 
 
 
Team:
Mick Jordan
 
 
 
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