Jeakins Removals Ltd

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Jeakins Removals Ltd 9.7/10
3299 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 3299 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" Excellent happy lads Thank you."   more
 
" Good ladds done A good job."   more
 
" Excellent, caring, polite very professional drank lots of tea and coffee and too much sugar."   more
 
" Crew absolutely brilliant. Can highly recommend."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 90%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 85%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 59
amazing 49
Barry 92
better 40
boys 38
brilliant 171
care 40
cheerful 63
class 34
courteous 125
Credit 44
Crew 159
Danny 35
Dave 85
definitely 111
easy 83
Efficient 246
Excellent 529
extremely 98
Fantastic 183
friendly 484
good 422
Great 354
Happy 172
hard 272
helpful 767
highly 113
Jeakins 153
lads 75
lovely 66
Mick 147
Nice 68
pleased 143
polite 312
professional 397
quick 76
Really 166
recommend 430
Removal 140
Ryan 78
service 590
Steve 125
stress 74
team 260
Thank 367
Thanks 222
trouble 77
William 113
working 99
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Feb 2020
Recommended by customer in CM13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed semi-detatche to a 3 bed bungalow
 
Cost: £1200

"Excellent happy lads
Thank you."
 
 
 
 
Team:
Mick Lewis Steven Raymond
 
 
 

Review 20 Feb 2020
Recommended by customer in NR35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 terace into 3 bungolow
 
Cost: £950

"Good ladds done
A good job."
 
 
 
 
Team:
Mick Dave P Malcolme
 
 
 

Review 19 Feb 2020
Recommended by customer in CM4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed house into 2 bed cottage
 
Cost: £852

"Excellent, caring, polite very professional drank lots of tea and coffee and too much sugar."
 
 
 
 
Team:
Mick Kyle Gavin
 
 
 

Review 19 Feb 2020
Recommended by customer in SS15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed - 5 bed
 
Cost: £780

"Crew absolutely brilliant. Can highly recommend."
 
 
 
 
Team:
Mick Ryanj Ryank
 
 
 

Review 19 Feb 2020
Recommended by customer in SS12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Althorp to Wickford
7/5 + 2 men.
 
Cost: £700

"Very funny.
Great
Made it fun."
 
 
 
 
Team:
William Kyle
 
 
 

Review 17 Feb 2020
Recommended by customer in RM3
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Billericay to Harold hill 7.5 24 men
 

"William - Barry
Excellent service!"
 
 
 
 
Team:
William Barry
 
 
 

Review 17 Feb 2020
Recommended by customer in SS9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leigh-on-sea house to flat
 

"Very helpful, tried their upmost to fit furniture in. Happy with service and professional manner."
 
 
 
 
 
 

Review 17 Feb 2020
Recommended by customer in TA7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Bedroom house to 3 bedroom bungalow.
 
Cost: £1800

"Excellent job carried out by very helpful and cheerful crew!
Many thanks Alan and Carol Smith."
 
 
 
 
Team:
Mick Gavi
 
 
 

Review 13 Feb 2020
Recommended by customer in DT1
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1345

"Move went well, the guys were excellent"
 
 
 
 
 
 

Review 13 Feb 2020
Recommended by customer in IP5
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"William __
I am very pleased with the service from Jeakins Removals and would recommend them to others
Thanks for everything "
 
 
 
 
 
 

Review 12 Feb 2020
Recommended by customer in IP5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed semi into story
 

"Very hard working. Amazed at what they got done in so little time. Excellent crew"
 
 
 
 
Team:
Mick Jordan Del
 
 
 

Review 12 Feb 2020
Recommended by customer in CM2
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local
 

"Really impressed with our removal man. Efficient and professional (friendly as well)"
 
 
 
 
Team:
Dan Gav Malcolm Ben
 
 
 

Review 12 Feb 2020
Recommended by customer in SS8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 bed bungalow into store
 
Cost: £485

"Excellent!"
 
 
 
 
Team:
Barry Ryan Riley
 
 
 

Review 10 Feb 2020
Recommended by customer in SS5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house to 3 bed bungalow Rochford to Hockley.
18 tonne lorry with 2 men including and motorbikes
 

"So happy with the service, very courteous and helped every step of the way!!
Thank you!"
 
 
 
 
Team:
Lewis St
 
 
 

Review 10 Feb 2020
Recommended by customer in CM13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The guys were very efficient, polite and organised."
 
 
 
 
Team:
Mick Will
 
 
 

Review 10 Feb 2020
Recommended by customer in CO13
 My Age: 50 - 59 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Fantastic service great helpful guys nothing is a problem for them excellent."
 
 
 
 
Team:
Danny Dav
 
 
 

Review 8 Feb 2020
Recommended by customer in CO6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved out 3 - bed
Moved into 2 - bed
 
Cost: £650

"Very well done
Very professional."
 
 
 
 
Team:
Mick Steven
 
 
 

Review 8 Feb 2020
Recommended by customer in CM12
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The three removal men worked very hard were professional and delivered a great service."
 
 
 
 
 
 

Review 8 Feb 2020
Recommended by customer in ME17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Super."
 
 
 
 
Team:
Dave G
 
 
 

Review 6 Feb 2020
Recommended by customer in SS2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 Bed flat to 2 Bed flat.
 
Cost: £607

"Excellent and friendly service. Punctual and helped with furniture unpacking etc at both ends."
 
 
 
 
Team:
Mick Ben Ka
 
 
 
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