Jeakins Removals Ltd

Where reputations count.

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

www.jeakins-removals.co.uk

Email This Business

Tel 01268 414 979

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
3645 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 3645 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" The removal staff were excellent so helpful polite and worked very hard. The only criticism we have for the administration was not that well organised and did not match the actual moving of our con...." more

" Job well done" more

" Very reassuring and pleasant to talk to put mind at rest. I was in a panic as I was doing it on my and had not moved before." more

" They all worked very hard, made it very easy for us, we were well pleased." more

About Us
Information provided by the business
Legal Name: Jeakins Removals Ltd. Limited Company.

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Review 22 Jan 2021 Recommended by customer in SS7 My Age: 70 + business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Hockley to Benfleet. 18 tonne lorry plus Luton van. Large 5 bed house into 6 bed house. Removal completed over 3 days-one day packing, one day loading and one day unloading.

Cost: £2310

"The removal staff were excellent so helpful polite and worked very hard.

The only criticism we have for the administration was not that well organised and did not match the actual moving of our contents as quoted above were excellent.

Admin in my opinion a weakness. The complaint we had was the office manager agreed a lower price to price match competition. When the invoice was sent it was still at the original price. Lack of communication between their staff. It needed 5 phone calls to get it sorted on the day of moving."

Team:
Scott Lewis St

REPORT THIS REVIEW

Review 20 Jan 2021 Recommended by customer in SS16 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	3/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from first floor flat to ground floor flat

Cost: £601

"Job well done"

Team:
Scott B

REPORT THIS REVIEW

Review 19 Jan 2021 Recommended by customer in DN6 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very reassuring and pleasant to talk to put mind at rest. I was in a panic as I was doing it on my and had not moved before."

Team:
Kevin Gavin

REPORT THIS REVIEW

Review 11 Jan 2021 Recommended by customer in SY8 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bed bungalow to 2 bed bungalow

Cost: £2197

"They all worked very hard, made it very easy for us, we were well pleased."

Team:
Mick Scot

REPORT THIS REVIEW

Review 8 Jan 2021 Recommended by customer in CM3 My Age: 60 - 69 My level of experience of similar services: Above Average I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

Cold Norton to SWF. 2 day removal. 2 men first day, 5 men 2nd day. 18 tonne lorry plus 14 tonne lorry.

"Excellent service pleasant and helpful."

Team:
Lewis St

REPORT THIS REVIEW

Review 8 Jan 2021 Recommended by customer in CH60 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Ex storage to 3 bedroom house

Cost: £1119

"Very pleased with both sets of movers

Excellent service."

Team:
Danny Mick Ryan

REPORT THIS REVIEW

Review 8 Jan 2021 Recommended by customer in CM11 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very efficient and friendly!

Great job

"Thank you!!"

Team:
Scott Da

REPORT THIS REVIEW

Review 30 Dec 2020 Not Recommended by customer in SS15 My Age: 70 + My level of experience of similar services: Below Average I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	0/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	2/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	5/10
The staff were presentable punctual and polite

Show All

Customer Review

Started off fine went down hill

"Scott continued with positive outlook. Malcolm commented about how much stuff we had.

We were down sizing so would have more than new home could cope with."

Team:
Scott Malcolm

REPORT THIS REVIEW

Review 30 Dec 2020 No Recommendation by customer in RM14 My Age: 50 - 59 My level of experience of similar services: Beginner I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	1/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

5 bed to 5 bed

Cost: £1420

"All fab today great guys"

Team:
Mick Kyle Ryan Scott

REPORT THIS REVIEW

Review 29 Dec 2020 Recommended by customer in LM12 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very impressed, we used for 20 years also and were pleased then, the lorry wasn't big enough for the garden plants, but you were able to arrange another van quickly.

Cost: £2400

"William-Kyle.

Very nice guys, polite and helpful. Really helped to make the move as smooth as possible. Would definitely recommend.

Thank you."

Team:
William Kyle

REPORT THIS REVIEW

Review 29 Dec 2020 Recommended by customer in BA12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

4 containers out of storage; Laindon to Burgess hill (W sussex) 14 tonne lorry with 2 men.

"Stephen and Lewis were efficient, polite, friendly and helpful."

REPORT THIS REVIEW

Review 29 Dec 2020 Recommended by customer in S53 My Age: 50 - 59 My level of experience of similar services: Below Average I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed detached house

2 bed bungalow

"Very good."

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in CO11 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1800

"Service was excellent

5 star crew"

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in CM4 My Age: up to 29 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Customer Review

3 bed house to 4 bed born in Ingatestone.

Team:
Scott Malcom

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in CM13 My Age: 50 - 59 My level of experience of similar services: Above Average I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £600

"Great service

Great guys

Happy, polite, good fun!"

Team:
Scott Malcolm

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in RM14 My Age: 40 - 49 I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Upminster to Upminster

18ton 3 men

House renovation to rented.

"William-Gavin-Malcolm.

All excellent perfect.

Thanks"

Team:
William Gavin Malcolm

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in PE15 My Age: 50 - 59 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pitsea to Cambridge.

House to house

14 ton 3men.

"William-Kyle-Taylor.

Crew were very helpful, polite and professional.

Thank you"

Team:
William Kyle Taylor

REPORT THIS REVIEW

Review 28 Dec 2020 Recommended by customer in SS16 My Age: 30 - 39 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move into store, 14 ton

3 men Basildon to Basildon

"William-Kyle-Dered R

Very good workers.

Very efficient."

Team:
William Kyle Derek

REPORT THIS REVIEW

Review 21 Dec 2020 Recommended by customer in CM11 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed - 4 bed

Cost: £750

"Superb work the boys worked so hard and were brilliant throughout."

Team:
Mick Barr

REPORT THIS REVIEW

Review 21 Dec 2020 Recommended by customer in SS9 My Age: 30 - 39 My level of experience of similar services: Average I have known this business: Under 1 year business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 2bed to 3bed

Including packing.

Cost: £800

"Worked hard, good job."

Team:
Mick Ben

REPORT THIS REVIEW

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Customer Reviews
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