Jeakins Removals Ltd

Where reputations count.

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

www.jeakins-removals.co.uk

Email This Business

Tel 01268 414 979

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
4840 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 4840 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" After not moving for 41 years, my first experience of a removal company. I found everything was made so easy by your team with a good laugh and joke at the same time. I have already recommended you to...." more

" Fantastic all round service" more

" All good" more

" Excellent service from start to finish! Many thanks" more

About Us
Information provided by the business
Legal Name: Jeakins Removals Ltd. Limited Company.

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Review 16 Jan 2026 Recommended by customer in CM15 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

legal side of the move was disastrous But Dave and Harry were over and above so helpful efficient and could not do enough to help

"After not moving for 41 years, my first experience of a removal company. I found everything was made so easy by your team with a good laugh and joke at the same time. I have already recommended you to several friends. So friendly and helpful especially as the move nearly didn't happen."

Team:
Dave Harr

REPORT THIS REVIEW

Review 15 Jan 2026 Recommended by customer in CM3 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

3 bed house into 3 bed house. Stanford le Hope to Mayland

"Fantastic all round service"

Team:
Lewis Kyle Jordand Matt

REPORT THIS REVIEW

Review 15 Jan 2026 Recommended by customer in DT5 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Harry Gavin

REPORT THIS REVIEW

Review 12 Jan 2026 Recommended by customer in IP3 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"William Stephen Billy. The team have been absolutely fantastic, they have been truly outstanding. I honestly couldn't have asked for more .I will recommend your company to everyone. You are all so professional and polite. Thank you so much. Lynn and Gary"

Team:
William Stephen Ben

REPORT THIS REVIEW

Review 12 Jan 2026 No Recommendation by customer in SS6 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Customer Review

4 bed house to 3 bed House. Wickford to Rayleigh. 7.5 tonne lorry and Luton van.

"All good"

Team:
Lewis Kyle Dave Dawson

REPORT THIS REVIEW

Review 12 Jan 2026 Recommended by customer in CM12 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed detached house to a larger 8 bed property. Lots of garden bits.

"Great team, worked very hard with a challenging move"

Team:
Lewis Kyle Jordan Harry

REPORT THIS REVIEW

Review 12 Jan 2026 Recommended by customer business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed house into 3 bed house Rayleigh to Rayleigh. 18 Tonne Lorry with three men.

"Excellent service from start to finish! Many thanks"

Team:
Lewis Gavin Jordand

REPORT THIS REVIEW

Review 7 Jan 2026 Recommended by customer in CM15 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bedroom flat into a 4 bedroom house

"Excellent move. A very professional and helpful team. Thanks Ben and Mick"

Team:
Mick

REPORT THIS REVIEW

Review 7 Jan 2026 Recommended by customer in CM9 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Left three bed semi moved to a four bed detached.

"Fantastic job. Great bunch of guys."

Team:
Mazz Jordan Kyle

REPORT THIS REVIEW

Review 29 Dec 2025 Recommended by customer in NR34 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

4 bed house into 4 bed bungalow. Hadley to Berg St Peter in norfolk. 18 Tonne Lorry and Luton van four men over two days

"The team was superb. So helpful and took good care of our belongings."

Team:
Lewis Gavin Scott Kyle

REPORT THIS REVIEW

Review 22 Dec 2025 Recommended by customer in CM6 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

house to bungalow

"Professional and courteous. Thank you."

Team:
Jordan Kyle Scott

REPORT THIS REVIEW

Review 20 Dec 2025 Recommended by customer in CM2 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bed house into 1 bed flat

"Excellent on time and friendly. Will recommend to others."

Team:
Dave M1ck Sie

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer in NR7 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Ground floor maisonette to 4 bed semi detached house

"Good service from all crew members"

Team:
Jordan Mick Dawson

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer in SS16 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

fourteen tonne four men and three lutons Longdon to Longdon house to house

"William, Dave G, Ben Alfie. Super helpful efficient and supportive. We cannot fault the service and customer service. Very grateful for all the help and having to stay late on the job. Still friendly with a smile. Top driver too (William)"

Team:
William Dave Ben Alfie

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed house into 3 bed bungalow. Benfleet to Ousby (Penrith Cumbria) 18 Tonne lorry with 2 men, Job spread over 3 days

"Amazing genuine guys. Couldn't of asked for a better service. Would highly recommend. Thank you so much. Dave and Claire Thompson"

Team:
Lewis Kyle

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer in SS16 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Langdon to langdon 4 bedroom to 4 bedroom 14 tonne lorry 3 man job

"The guys did a fantastic job!! Thank you so much."

Team:
Harry Ben Lewis Billy

REPORT THIS REVIEW

Review 18 Dec 2025 Recommended by customer in SS16 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 Bed detached and garden room and plants etc also lot in loft. It was a very busy day and a challenge for the three men who had been let down by a colleague.

"Just a brilliant service start to finish. The men on the day of the move were nothing short of brilliant. They were polite friendly professional and incredibly hard working. I would recommend Jeakins all day long and all thanks to Lewis, Kyle and Stephen, Superb !!"

Team:
Lewis Kyle Stephen

REPORT THIS REVIEW

Review 15 Dec 2025 Recommended by customer in CM12 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed house into 5 bed house Billericay to Thorpe Bay. 18 Tonne lorry with four men

"A fantastic service with friendly and polite staff. Excellent value for money"

Team:
Lewis Gavin Billy Malcolm

REPORT THIS REVIEW

Review 15 Dec 2025 Recommended by customer in SS16 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Essex to Scotland

"Perfect from start to finish"

Team:
Steve W Aaron

REPORT THIS REVIEW

Review 12 Dec 2025 Recommended by customer in NR34 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

5 containers ext store to Norfolk. 3 men

"William Stephen Aaron. They were absolutely brilliant. Worked tirelessly, very professional. I would have no hesitation in recommending these guys. Thank you so much"

Team:
William Stephen Aaron

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