Jeakins Removals Ltd

Where reputations count.

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

www.jeakins-removals.co.uk

Email This Business

Tel 01268 414 979

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
4614 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 4614 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" Really good job, quick and reliable. " more

" The guys were very efficient on time and very patient. They did an amazing job and we would certainly recommend Jeakins a great service Thank you. " more

" Great!" more

" Men worked really hard on a difficult 3-storey to 3-storey move. They were polite and cheerful. Thank you." more

About Us
Information provided by the business
Legal Name: Jeakins Removals Ltd. Limited Company.

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Review 26 Jul 2024 Recommended by customer in SS5 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed semi to a 4 bed detached.

"Really good job, quick and reliable. "

Team:
Mick Dave Gavin

REPORT THIS REVIEW

Review 26 Jul 2024 Recommended by customer in SS16 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

4 bed house into 3 bed house.
Rainham to Langdon Hills. 18 tonne lorry with 2 men.

"The guys were very efficient on time and very patient.
They did an amazing job and we would certainly recommend Jeakins a great service
Thank you. "

Team:
Lewis Gavin

REPORT THIS REVIEW

Review 25 Jul 2024 Recommended by customer in CM3 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Danny Ben Kieran

REPORT THIS REVIEW

Review 25 Jul 2024 Recommended by customer in SS15 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 Bed
4 Bed

"Great!"

Team:
Mick Ja

REPORT THIS REVIEW

Review 23 Jul 2024 Recommended by customer business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

4-bed, 3-storey house into a 4-bed, 3-storey house. Southend-on-Sea to Bridlington (Yorkshire).
18-tonne lorry over a 2-day schedule.

"Men worked really hard on a difficult 3-storey to 3-storey move. They were polite and cheerful.
Thank you."

Team:
Lewis Jordan Gavin

REPORT THIS REVIEW

Review 22 Jul 2024 Recommended by customer in IP11 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3-bed detached house to 3-bed bungalow.

"Excellent crew would highly recommend them."

Team:
Mick Stephen Drew

REPORT THIS REVIEW

Review 22 Jul 2024 Recommended by customer in CM15 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4-bed house to 4-bed house

Team:
Scott Kyle Alder Will

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in DN39 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent, lovely guys"

Team:
Scott Jordan

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in CM12 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3-bedroom detached
4-bedroom semi

"Brilliant"

Team:
Mick Jordan

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in SS6 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

2-bed to 4-bed within Rayleigh slight delay to collecting keys due to seller

"The movers and packers both demonstrated extreme professional throughout the process.
The packers (William) did a great and timely job. He made it easy on the other end when unpacking.
The movers were exceptional, we had some delay because of the previous owners and they were both supportive and offered helpful advice. During the move the items were moved quickly! so pleased!"

Team:
Dave Malc

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in SS5 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2x7.5 tonne
Rayleigh to Rayleigh
5 men

"William - Marc - Gavin - Drew - Jordan S

Absolutely amazing went above and beyond. Cheerful, polite, great service, great guys. Thank you so much."

Team:
William Dave Drew Gavin J

REPORT THIS REVIEW

Review 15 Jul 2024 Recommended by customer in LU6 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"I would not hesitate to use your removal men again. "

Team:
Scott Reg Gavin

REPORT THIS REVIEW

Review 15 Jul 2024 Recommended by customer in SS2 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bedroom house into 1 bedroom house.

"Excellent crew
friendly and fast. "

Team:
Mick Jordan

REPORT THIS REVIEW

Review 15 Jul 2024 Recommended by customer in SS7 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"William - Stephen - Drew.
Thanks for today, it all went smoothly and the guys were amazing. "

Team:
Will Steve

REPORT THIS REVIEW

Review 15 Jul 2024 Recommended by customer in CO7 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 Bed house into 5 bed house Billericay to East Bergholt (Colchester). 18 tonne lorry and 7.5ton lorry over a 3 day schedule.

"Fantastic team and really pleased with service
Thank you."

Team:
Lewis Kyle Gavin Albert T

REPORT THIS REVIEW

Review 15 Jul 2024 Recommended by customer in SS9 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Brilliant and professional. "

Team:
Dave Gavin Malcolm

REPORT THIS REVIEW

Review 15 Jul 2024 Recommended by customer in RM13 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bed house into 3 bed house Basildon to Rainham.
14 tonne lorry with 3 men.

"The movers were very professional and did brilliant job. "

Team:
Lewis Jordan Kyle

REPORT THIS REVIEW

Review 12 Jul 2024 Recommended by customer in SS7 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Move went smoothly removal guys were great. "

Team:
Scott Kyle Jordon

REPORT THIS REVIEW

Review 12 Jul 2024 Recommended by customer in CO5 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"We had one team of guys load up and sadly we did not complete so they took our possessions in to storage a second team came back and unloaded. Both teams were excellent, well mannered, polite, efficiently, helpful and did a great job., The office staff also assisted at a particularly bad time. We cannot fault Jeakins at all, we most certianly will recommend Jeakins.
Thank you.
Also the card was a lovely touch
Steve and Dawn"

REPORT THIS REVIEW

Review 8 Jul 2024 Recommended by customer in TN22 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Took good care of items that needed extra protection.

"Very nice crew, very obliging and worked hard on two very hot days. "

Team:
Dan Ben Albert

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