Reliable Moving & Storage

Where reputations count.

Bentalls Business Park
Basildon
Essex
SS14 3BN

Removers - Removals Companies

www.reliable-removals.co.uk

Email This Business

Tel 01268 205 010

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
911 reviews since 2007

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 911 reviews since 2007

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" Both brilliant, thank you lots." more

" Well done, thank you very much for a very professional job- you made a stressful day much easier to cope with. Thank you." more

" I am so grateful. My team of 3 were so helpful and friendly and made my removal day totally relaxed and stress-free. Well done chaps. " more

" Very quick and polite." more

About Us
Information provided by the business
Legal Name: David Alexander Movers Ltd. Limited Company.

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Review 7 Dec 2012 Recommended by customer in CM3 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Both brilliant, thank you lots."

Team:
Dean Bryan

REPORT THIS REVIEW

Review 30 Nov 2012 Recommended by customer in CB6 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From 3 bed semi to large country house in Cambridgeshire.

"Well done, thank you very much for a very professional job- you made a stressful day much easier to cope with. Thank you."

Team:
Dean Bryan

REPORT THIS REVIEW

Review 14 Nov 2012 Recommended by customer in CO15 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move house to townhouse- restricted stairs so needed to use 1st floor balcony.

"I am so grateful. My team of 3 were so helpful and friendly and made my removal day totally relaxed and stress-free. Well done chaps.
"

Team:
Chris Marc Dean

REPORT THIS REVIEW

Review 14 Nov 2012 Recommended by customer business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very quick.

"Very quick and polite."

REPORT THIS REVIEW

Review 13 Nov 2012 Recommended by customer in CM3 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

The parking situation was difficult but was overcome successfully and the access to the property was over soft ground but blankets were used to protect the carpets.

"We were very pleased with the removal and the team worked well together. They were extremely helpful in making sure that everything was in the right place."

REPORT THIS REVIEW

Review 10 Nov 2012 Recommended by customer in CM12 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move, 2800 cubic feet with packing service.

"Courteous/helpful staff. Overall very pleased."

Team:
Jon Dean Marc Joe

REPORT THIS REVIEW

Review 10 Nov 2012 Recommended by customer in CM1 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Customer Review

The house we moved in presented challenges, but the men coped to the best of their ability with good humour.

Team:
Joe Lee Dan Bri

REPORT THIS REVIEW

Review 9 Nov 2012 Recommended by customer in CM16 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Well done, very helpful team and all done with a smile & joke!

Team:
Jamie Gary Reece

REPORT THIS REVIEW

Review 9 Nov 2012 Recommended by customer in CM7 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a mid terrace to a town house and not one complaint from the crew.

"Very friendly & polite the lads were helpful and took care with our belongings. I wouldn�t hesitate to recommend them."

Team:
Dean Aaron

REPORT THIS REVIEW

Review 7 Nov 2012 Recommended by customer in RM17 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two days � pack garden and move. Pack house and move underestimated quantity but improvised well!

"Very good organization polite and helpful."

REPORT THIS REVIEW

Review 7 Nov 2012 Recommended by customer in SS9 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from large 5 bed house to small 5 bed house!

"Nice guys � great job!"

Team:
Jamie Gary Callum

REPORT THIS REVIEW

Review 7 Nov 2012 Recommended by customer in CM11 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

3 bed bungalow to 2 bed bungalow less than 25 miles.

"Brilliant team. Hard workers."

Team:
Bryan Reece

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in SS17 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

One bed flat to three bedroom bungalow.

"Good service."

Team:
Bryan Tris Callum

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in RM7 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from one bed flat to one bed flat.

"The men done very well I�m pleased."

Team:
Bryan Reece

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in IP12 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 storey house in Essex to 2 storey house in Suffolk.

"Very careful. Very friendly. Excellent service. Worked very hard.
"

Team:
Jamie Callum Gary

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in E11 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move, 1200 cubic feet from Chingford to Wanstead.

Dismantling service provided.

Team:
Jon Marc

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in CM12 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move into temporary storage. From Billericay.

"Men very helpful, friendly & efficient. Very careful with possessions & packed some things for us. Very impressed."

Team:
Jon Marc

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move of a large house over a period of 3 days.

"We were delighted with the service we received. In particular, we appreciated the professional & courteous manner we were dealt with by Jon Atkinson.

We would be happy to recommend reliable removals to others."

Team:
Jon Will Chris

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in CM1 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Challenge to get truck into lane. However the team were great and really helpful.

"Very good."

Team:
Joe Lee Dan Dan T Reece

REPORT THIS REVIEW

Review 6 Nov 2012 Recommended by customer in CM2 business Reliable Moving & Storage https://www.referenceline.com/removers_removals_companies-in-basildon-reliablemovingstorage-15022

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very good service."

Team:
Lee Joe Dan

REPORT THIS REVIEW

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