Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.6/10
900 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 900 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Moving and storing our possessions with Storing.com was very straight forward and reasonably priced. Stefan was extremely helpful and kept us up to date at all times, and the removal men were punctual...."   more
 
" All went good, the removers were friendly and efficient. "   more
 
" Would have been nice for them to call me about the delay before 7 am. Delivery a little over priced."   more
 
" Excellent, very helpful and professional thank very much to Cherrelle Rukesh Alan much appreciated. "   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 83%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 71%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 83%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 67%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

amazing 17
arrived 9
belongings 13
Best 15
better 14
booking 12
boxes 9
Brilliant 27
care 16
careful 13
clear 11
collected 10
Collection 25
com 60
customer 20
definitely 25
Delivery 35
easy 22
efficient 74
Excellent 122
experience 22
extremely 18
Fantastic 33
friendly 129
friends 18
furniture 19
good 69
great 120
guys 66
happy 33
helpful 153
Highly 23
Matt 22
nice 22
Paul 39
people 18
pleasant 18
pleased 20
polite 58
professional 75
prompt 19
really 36
recommend 73
removal 22
service 215
storage 73
Storing 69
team 44
Thank 78
thanks 69
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

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Budget:  


Review 7 Nov 2019
Recommended by customer in SG4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Devon to storage facility in Milton Keynes for 9 months whilst working abroad, and then move from storage facility to new home in Devon.

"Moving and storing our possessions with Storing.com was very straight forward and reasonably priced. Stefan was extremely helpful and kept us up to date at all times, and the removal men were punctual and professional. We would definitely use Storing.com again and have recommended them to our friends and family. Thank you!"
 
 
Team:
Stephan
 
 
 


Review 5 Nov 2019
Recommended by customer in SW6
 
 
Satisfaction Ratings
 
Sales & Support 4/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove some furniture and boxes. Some pieces were heavy.
 

"All went good, the removers were friendly and efficient. "
 
 
 
 
Team:
Paul Jason Cherrelle
 
 
 


Review 27 Oct 2019
Recommended by customer in E14
 My Age: up to 29 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 5/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Would have been nice for them to call me about the delay before 7 am. Delivery a little over priced."
 
 
 
 
Team:
Stefan Stuart Mukesh
 
 
 


Review 24 Oct 2019
Recommended by customer in CB3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent job.
Corteous and prompt.
 

"Excellent, very helpful and professional thank very much to
Cherrelle
Rukesh
Alan
much appreciated. "
 
 
 
 
Team:
Cherrelle Mukesh Alan
 
 
 


Review 21 Oct 2019
Recommended by customer in N2 9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Item into flat.
 
Cost: £189

"Thank you for great service!"
 
 
 
 
Team:
Cherrelle Paul Jason Jami
 
 
 


Review 21 Oct 2019
Recommended by customer in SW7
 My Age: up to 29 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage items were delivered back.
 

"On time delivery friendly service efficient and easy. "
 
 
 
 
 
 


Review 15 Oct 2019
Recommended by customer in N16
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth and quick, never had it easier. My stuff arrived in the exact same condition I sent it.
 
Cost: £99
 

"First time using them, will use again if needs arise. Very polite, very clear, removers arrived just when they said they would, excellent communication with the team, reasonable pricing."
 
 
 
 


Review 11 Oct 2019
Recommended by customer in SW6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The guys were great - very helpful and efficient!"
 
 
 
 
Team:
Cherrelle Pau Stuart
 
 
 


Review 10 Oct 2019
Recommended by customer in SW5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"All Good!"
 
 
 
 
Team:
Cherrelle Jamie Paul
 
 
 


Review 7 Oct 2019
Recommended by customer in E1 4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage into property.
 
Cost: £237

"Fantastic service, give the guys a bonus.
Thank you for looking after my goods. "
 
 
 
 
Team:
Stuart Paul Stefan
 
 
 


Review 7 Oct 2019
Recommended by customer in NW11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £185
 
 
Team:
Cherrelle Jason Paul
 
 
 


Review 7 Oct 2019
Recommended by customer in NW6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £279

"Great team. Highly recommended. "
 
 
 
 
Team:
Cherrelle Jason Paul Stu
 
 
 


Review 7 Oct 2019
Recommended by customer in SE1
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Stefan Jason Stuart
 
 
 


Review 4 Oct 2019
Recommended by customer in N16
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was really quick and easy, went smoothly. Ground floor, so no heavy lifting involved.
 

"Excellent !"
 
 
 
 
Team:
Cherrelle Jason Jamie
 
 
 


Review 4 Oct 2019
Recommended by customer in NW9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £99

"Great very professional staff. Staff in great condition. "
 
 
 
 
Team:
Cherrelle Paul Stuart
 
 
 


Review 3 Oct 2019
Recommended by customer in W14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Table was large to fit through the door. Chairs and boxes ok.
 

"Staff helpful
Dismantled the table to carry it to the storage safely. "
 
 
 
 
Team:
Cherrelle Stuart Paul
 
 
 


Review 26 Sep 2019
Recommended by customer in MK43

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We''ve hired a 80 sq ft unit for 2-3 months as we''re having building work carried out at our home and needed to move 2/3 rooms into storage out of the way.
 
Cost: £120
 

"Stefan was very professional and helpful throughout the entire process and we were able to move our belonging straight away. Excellent service, thank you Stefan."
 
 
Team:
Stefan Morris
 
 
 


Review 26 Sep 2019
Recommended by customer in SE16
 My Age: up to 29 
 I'm: Female 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very swiftly done, called up prior to ensure a rapid and effective move.
Bought all my belongings into my room.
 

"Best storage service I've had so for."
 
 
 
 
Team:
Jason Mukesh Cherrelle
 
 
 


Review 26 Sep 2019
Recommended by customer in DB6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth & easy.
 
 
 
Team:
Jamie Cherrelle
 
 
 


Review 25 Sep 2019
Recommended by customer in SW6
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very happy."
 
 
 
 
Team:
Paul Jamies Cherrelle
 
 
 

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