Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.6/10
918 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 918 reviews since 2007
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was worried all night and Munesh and Jamie were so friendly and helpful and made me fell at ease. "   more
 
" Gentlemen were very helpful and professional and moved everything smoothly. Thank you An easy smooth move "   more
 
" Excellent service from start to finish from Cherrelle David in the Sales Team and the removal guys Mukesh and Jamie"   more
 
" Very good service."   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 84%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 71%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 83%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 88%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 68%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

amazing 17
belongings 13
Best 15
better 14
booking 12
brilliant 27
care 16
careful 13
clear 11
collected 10
Collection 25
com 63
companies 10
courteous 17
customer 20
definitely 26
Delivery 35
easy 23
efficient 74
Excellent 125
experience 22
Extremely 18
fantastic 35
fast 10
finish 10
friendly 135
friends 19
furniture 19
good 71
great 122
guys 69
Happy 33
helpful 158
highly 24
Matt 22
nice 22
Paul 40
pleased 21
polite 58
professional 77
prompt 19
Really 37
recommend 75
removal 23
service 220
storage 73
Storing 71
Team 46
Thank 81
thanks 70
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Budget:  


Review 13 Feb 2020
Recommended by customer in UB1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I was worried all night and Munesh and Jamie were so friendly and helpful and made me fell at ease. "
 
 
 
 
Team:
Cherelle Mukesh Jamie
 
 
 


Review 12 Feb 2020
Recommended by customer in SE22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quick and easy
 
Cost: £35

"Gentlemen were very helpful and professional and moved everything smoothly. Thank you
An easy smooth move "
 
 
 
 
Team:
Jason Paul Sarah
 
 
 


Review 12 Feb 2020
Recommended by customer in UB1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving flat contents into storage

"Excellent service from start to finish from Cherrelle David in the Sales Team and the removal guys Mukesh and Jamie"
 
 
Team:
Cherelle. Mukesh. Jamie.
 
 
 


Review 7 Feb 2020
Recommended by customer in MK42
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good service."
 
 
 
 
Team:
Jason Jamie Cherrelle
 
 
 


Review 4 Feb 2020
Recommended by customer in BN2
 My Age: 60 - 69 
 I'm: Female 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large boxes of very fragile ceramics and to be stored for safe keeping.
 
Cost: £90

"I've used Storing.com 3 or 4 times in the past. Always great service, both from office and movers."
 
 
 
 
Team:
Cherrelle Paul Jas
 
 
 


Review 3 Feb 2020
Recommended by customer in EN2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Box is in store.
 

"Very good."
 
 
 
 
Team:
Cherrelle Stuart Paul
 
 
 


Review 13 Jan 2020
Recommended by customer in W11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3rd floor to storage.
 

"Everything excellent!"
 
 
 
 
Team:
Jamie Paul Cherelle
 
 
 


Review 19 Dec 2019
Recommended by customer in RM9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The process was smooth everyone at strong.com were helpful, friendly and made it easier. Really pleased with the high level of service.
Thank you."
 
 
 
 
Team:
Cherrelle
 
 
 


Review 5 Dec 2019
Recommended by customer in MK44
 My Age: 40 - 49 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Placing Items into storage very helpful staff.
 
 
 
Team:
Cherrelle Jamie Mukesh
 
 
 


Review 5 Dec 2019
Recommended by customer in N8 0
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Professional helpful men who were very good at what they do and I can't say enough them to compliment them.
 

"Fantastic."
 
 
 
 
Team:
Jason Jamie Cherrelle
 
 
 


Review 2 Dec 2019
Recommended by customer in E3 5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4th floor
Lots of stairs and tight corners!
 
Cost: £35

"Fantastic service from start to finish.
Lovely friendly guys!
Made it a lot less stressful - will definitely recommend!
Thank you!"
 
 
 
 
Team:
Cherrelle Paul Jason
 
 
 


Review 2 Dec 2019
Recommended by customer in W9 2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move involved boxes and bags with books, clothes, kitchen equipment, toys.
 
Cost: £71

"The loading went very well. "
 
 
 
 
Team:
Jason Paul Cherrelle
 
 
 


Review 28 Nov 2019
Recommended by customer in SE25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was storing many loose painting during a move of house, plus furniture and other items.
Storage 135 P.M
 

"The team at Storing.Com and particularly the guys who came to collect were excellent!
professional and friendly. "
 
 
 
 
Team:
Jason Stauart Stefan Ja
 
 
 


Review 26 Nov 2019
Recommended by customer in N6 5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move includes two large and heavy wardrobes.
 
Cost: £75

"Movers were very helpful, Competent and friendly."
 
 
 
 
Team:
Jason Stefan Pa
 
 
 


Review 26 Nov 2019
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items into store.
 
Cost: £35

"Everything was perfect!
Thanks Paul and Jason!"
 
 
 
 
Team:
Paul Jason Cherrelle
 
 
 


Review 25 Nov 2019
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £35
 
 
Team:
Jason Stuart Cnerrelle
 
 
 


Review 21 Nov 2019
Recommended by customer in MK44
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The movers were very friendly and kind. They were respectful of my property and helped where needed. "
 
 
 
 
Team:
Cherelle Jamie Mukesh
 
 
 


Review 20 Nov 2019
Recommended by customer in SG12
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Great men courteous and helpful. Would highly recommend to friends and family. "
 
 
 
 
Team:
Cherelle Paul Stuart Jas
 
 
 


Review 7 Nov 2019
Recommended by customer in SG4
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Devon to storage facility in Milton Keynes for 9 months whilst working abroad, and then move from storage facility to new home in Devon.

"Moving and storing our possessions with Storing.com was very straight forward and reasonably priced. Stefan was extremely helpful and kept us up to date at all times, and the removal men were punctual and professional. We would definitely use Storing.com again and have recommended them to our friends and family. Thank you!"
 
 
Team:
Stephan
 
 
 


Review 5 Nov 2019
Recommended by customer in SW6
 
 
Satisfaction Ratings
 
Sales & Support 4/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Remove some furniture and boxes. Some pieces were heavy.
 

"All went good, the removers were friendly and efficient. "
 
 
 
 
Team:
Paul Jason Cherrelle
 
 
 

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