Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.7/10
838 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 838 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Amazing team!"   more
 
" Lovely, friendly, helpful guys. Great service - thanks very much. "   more
 
" I would highly recommend, both guys were very professional, friendly. Fantastic service. "   more
 
" Very last minute, extremely helpful and nice. "   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 82%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 69%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 82%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 87%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 65%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Amazing 12
belongings 13
best 12
better 12
booking 12
boxes 9
brilliant 27
care 15
careful 13
clear 10
collected 10
collection 24
com 55
companies 10
container 9
customer 17
definitely 22
delivery 29
Easy 20
efficient 65
Excellent 110
experience 22
Fantastic 31
friendly 114
friends 17
furniture 19
good 66
Great 106
guys 58
Happy 29
helpful 136
highly 20
Matt 22
nice 20
Paul 36
pleasant 17
pleased 19
polite 51
professional 65
prompt 18
quick 17
really 32
recommend 67
removal 20
service 198
storage 66
Storing 63
team 38
Thank 69
thanks 67
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Jul 2019
Recommended by customer in NW1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £189
 
 
Team:
Stuart Paul
 
 
 


Review 16 Jul 2019
Recommended by customer in SW19
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Plenty of space in the unit which I was worried about, but excellent packing by S and J meant everything fitted no problem.
 

"Lovely, friendly, helpful guys. Great service - thanks very much. "
 
 
 
 
Team:
Stewart Jamie
 
 
 


Review 16 Jul 2019
Recommended by customer in E9 6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Amazing team!"
 
 
 
 
Team:
Mukesh Jamie
 
 
 


Review 11 Jul 2019
Recommended by customer in SS0
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went fantastic, both guys were more than helpful and it all went smoothly.
 

"I would highly recommend, both guys were very professional, friendly. Fantastic service. "
 
 
 
 
Team:
Jamie Jason
 
 
 


Review 5 Jul 2019
Recommended by customer in SW5
 My Age: 30 - 39 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1st floor flat, 10 pieces.
 

"Very last minute, extremely helpful and nice. "
 
 
 
 
Team:
Stuart Jason
 
 
 


Review 4 Jul 2019
Recommended by customer in N1 4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Household items (domestic storage)
 
Cost: £75

"Excellent service. Three highly professional, friendly operatives. Very impressed!"
 
 
 
 
Team:
Paul Jason Stuart
 
 
 


Review 1 Jul 2019
Recommended by customer in SE16

 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I had to urgently store several items.

"If you want quick excellent customer service that works with your schedule call this company. When can you deal with a stressful situation that is hassle free? When you call this company."
 
 
Team:
Stefan Morris
 
 
 


Review 27 Jun 2019
Recommended by customer in E7 9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Amazing!"
 
 
 
 
Team:
Mukesh
 
 
 


Review 26 Jun 2019
Recommended by customer in E5
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £151

"Easy and efficient, super straight forward and professional service was great thank you so much. "
 
 
 
 
Team:
Paul Jason Mukesh
 
 
 


Review 14 Jun 2019
Recommended by customer in EN5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A flat removal of main furniture, Three beds etc.
 

"Very pleased. The guys were friendly and considerate, ensuring I got the most valve from my storage. Very pleased. "
 
 
 
 
Team:
Stuart Paul Jason
 
 
 


Review 10 Jun 2019
Recommended by customer in RM15
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items from house into storage.
 
Cost: £75

"Easy and straight forward service. "
 
 
 
 
Team:
Paul
 
 
 


Review 10 Jun 2019
Recommended by customer in HS2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Being in the Outer Hebrides (600 miles north of London) I had to find alternative and more affordable storeage for my daughters effects as she was in Australia. As neither of us could attend the transfere I was very impressed that everything was taken care of by Storing.com. The transfere went smoothly and I''m most relived.

"My task was to move my daughters stored items to a more affordable safe place without being presant. My first contact was with Stefan who was friendly and clear with his information. The "paperwork" was simple and I was kept informed along the way. My second contact was with Reon who again was clear, helpful and friendly.
Being over 600 miles away and trying to arrange the transfere could have been nerve wracking but the information and contact with Stefan and Reon put my mind at rest and everything went well. Great job done by Storing.com. Thank you."
 
 
Team:
Stefan and Reon
 
 
 


Review 10 Jun 2019
Recommended by customer in E17
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2x 35 ft units brought to my door and loaded up expertly by the boys from storing.com. Fit everything in with room to spare and also I actually enjoyed this process because the guys were always smiling and eager to help. The office organised the move expertly and everything was so smooth I couldnít believe it. Even forgot something on the truck after they had pulled away and they came back to give it to me! No job was too big and there were no complaints about any items. The guys just got the job done. Thanks!!
 
Cost: £150
 

"Two of their boys (Stuart and Another fella I canít remember his name Iím so sorry!) came over to help us move. They were even 20 minutes early which was nice. At first we were all like, is all this going to fit in two 35sq ft unit?? And it did. The guys who came were such experts and very careful with all of our belongings. Never heard a no from them, just big smiles and straight on to getting the job done. We had so much room to spare which surprised us all! We even forgot an important document in the storage unit, and although they had just left, they came back straight away to help us find it. That meant removing some stuff to get to our files box in the middle. But no complaints from them!! Seriously, this was the best moving experience I have ever had, and I have moved like 8 times in the past 5 years (unfortunately...but thatís another story!)

The office was incredible helpful: Stefan, Rion, and Shirael (Iím so sorry if thatís not how you spell your name!!). They gave us an amazing price, especially compared to self storage places, and hooked us up with these amazing movers. I asked to have access to my unit the following Monday and they were like, no problem, itís all organised. Seriously, my entire experience from Storing.com was awesome. Finally a company that is fast, efficient, does what it says on the tin, and does it with an awesome sense of humour and a smile!

I will definitely be using them again in the future and recommending the service to my mates. Who knew moving house didnít have to be absolute hell. Thanks guys"
 
 
Team:
Stefan, Rion, Shirael (spelling? Iím so sorry), Stuart, Second mover with Stuart (forgot his name but he was a great laugh!!)
 
 
 


Review 8 Jun 2019
Recommended by customer in E17
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Guys were early and ready to go to help us move.
Expert packing and we were amazed they safely got all our stuff into those units with time / space to spare! I will definitely use again. Jason annd Stuart had a really great attitude and we are so grateful they could help us today!"
 
 
 
 
Team:
Stuart Jason
 
 
 


Review 7 Jun 2019
Recommended by customer in SE1
 I'm: Female 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Happy."
 
 
 
 
Team:
Jamie Jason Pau
 
 
 


Review 6 Jun 2019
Recommended by customer in SW10
 I'm: Female 
 My level of experience of similar services: Experienced 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items back into house from storage.
 
Cost: £189

"The job was perfect and thank you for being so much on time!
Very friendly. "
 
 
 
 
Team:
Paul Jason Jamie
 
 
 


Review 3 Jun 2019
Recommended by customer in TN4

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Movers arrived on time, and were friendly and efficient.

"Sales personnel very helpful with deciding what size unit would be needed, also in dealing with my concerns about a difficult parking situation for the move.
Price is half of what I would pay to store locally, and collection was free!
Movers were fantastic.
Overall, using storing.com reduced the stress of my move quite a bit."
 
 
Team:
Reon Stewart
 
 
 


Review 29 May 2019
Recommended by customer in W14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went extremely well and I was very happy about the service.

"No further comments"
 
 
 
 


Review 1 May 2019
Recommended by customer in NN10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To store items from my parents house as it had to be sold

"From start to finish, I couldn't have had a better person to assist me. As we were both unsure how much space I'd need, he sent 2 x small containers in case we ran out of space
Reon was very understanding of my situation and very helpful - A credit to your team. Thank you"
 
 
Team:
Reon Stewart
 
 
 


Review 15 Apr 2019
Recommended by customer in MK41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The staff are very friendly, helpful, clear and concise.
The coffee was also really good.
"
 
 
Team:
REON
 
 
 

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