Storing.com Ltd

Long Haydons, Rushden Road Bletsoe
Bedford
Bedfordshire
MK44 1QW

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
99% recommended   Rating 9.7/10
866 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 866 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All was made simple & stress free by the entire Storing . Comís personnel. They guided us to make right choices in terms of the storage bin we would need They were courteous & helpful throughout an...."   more
 
" I recommend Storing. com I used it for a year. Great delivery, friendly staff. "   more
 
" Everything very organized, very nice people working!"   more
 
" Excellent service. "   more
 
About Us


We offer an affordable self storage service for domestic and commercial customers.

Fixed price from 1 month to 5 years.

For a six month storage period we offer a free collection service.

All collections and deliveries are with a two man team from 7am ,no hiring vans with storing.com.

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 83%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 70%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 82%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 87%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 66%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

amazing 14
belongings 13
best 13
better 14
booking 12
boxes 9
Brilliant 27
care 16
careful 13
clear 10
collected 10
collection 24
com 59
companies 10
container 9
courteous 15
Customer 20
definitely 24
delivery 31
despite 9
easy 21
efficient 68
Excellent 115
experience 22
fantastic 32
friendly 121
furniture 19
Good 66
great 112
guys 62
happy 32
helpful 144
highly 22
Matt 22
nice 21
Paul 38
pleasant 18
pleased 19
polite 54
professional 69
Prompt 18
Really 35
recommend 73
removal 21
service 208
storage 71
Storing 67
team 40
Thank 71
thanks 69
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 13 Sep 2019
Recommended by customer in MK44
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved our three bedroomed house from Luton to Storing. Comís storage facilities just outside Bedford
 
Cost: £187
 

"All was made simple & stress free by the entire Storing . Comís personnel. They guided us to make right choices in terms of the storage bin we would need

They were courteous & helpful throughout and I highly recommend their services to anyone

To matters even better, they are very competitively priced !"
 
 
 
 


Review 13 Sep 2019
Recommended by customer in N5 2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Items from storage to flat.
 
Cost: £336

"I recommend Storing. com I used it for a year. Great delivery, friendly staff. "
 
 
 
 
Team:
Paul Mv~
 
 
 


Review 13 Sep 2019
Recommended by customer in EC1A
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £99

"Everything very organized, very nice people working!"
 
 
 
 
Team:
Cherelle Paul Jamie
 
 
 


Review 12 Sep 2019
Recommended by customer in MK41
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage of sofa and large boxes.
 
 
 
Team:
Cherrelle Stuart Jason
 
 
 


Review 11 Sep 2019
Recommended by customer in SW1
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture delivery
 

"Excellent service. "
 
 
 
 
Team:
Stuart Paul Reon
 
 
 


Review 9 Sep 2019
Recommended by customer in N1 0
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I needed the majority of the contents of my home of the last thirty years placed in short term storage so that i can renovate and rewire and replaster and plumb the whole house. The lorry arrived from Storing.com dead on the allotted time. The two chaps were polite and intelligent and took a great deal of care and thought in moving my stuff. They were professional and efficient and inspired confidence. There were about 25 boxes, 25 framed pictures and paintings and a number of pieces of furniture. They place it all into huge wooden crates, seal tem up and then take the whole sealed crate away and store that (as opposed to loading and off loading and reloading)
 
Cost: £900
 

"The Storage.com people were great. They were punctual, polite. presentable and professional.

The whole system is so well organised and the chaps never lost their humour or patience despite it being a fairly large move filling two of the largest containers that Storage.com do. The system is just that much safer and more satisfactory than filling one big van and then worrying about the off loading and manner of storage at the other end and things getting broken or lost in that off load and then reload in due course. These sealed crates are great and so much more affordable too."
 
 
 
 


Review 9 Sep 2019
Recommended by customer in E15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Nukesa
 
 
 


Review 9 Sep 2019
Recommended by customer in MK40
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving to USA, storage of content at 1 bed flat.
 

"The removers were wonderful very helpful, courteous and considerate. Went out of their way to look after some very sentimental items. Couldn't have asked for a better team. "
 
 
 
 
Team:
Muces Jam
 
 
 


Review 6 Sep 2019
Recommended by customer in SE5
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The moving was easy but just because Mukesh and Jamie were so truly helpful!!
 

"This is just an amazing company. People that really care about the business and the customer. Customer service 5 stars. Helping and caring from Jamie and Mukesh was just incredible. I used other removal company before and this one is the best! "
 
 
 
 
Team:
Jamie Mukesh
 
 
 


Review 4 Sep 2019
Recommended by customer in n1 2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving old files etc to a secure storage location for long term storage.
 
Cost: £100
 

"Great company, easy to work with and the 2 guys who came to collect were friendly, helpful and efficient."
 
 
Team:
?
 
 
 


Review 3 Sep 2019
Recommended by customer in W2 4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very happy with the service. "
 
 
 
 
 
 


Review 2 Sep 2019
Recommended by customer in TW11
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I received excellent service. Timely, polite and helpful. I would definitely recommend service to others. "
 
 
 
 
Team:
Mukesh Jason
 
 
 


Review 2 Sep 2019
Recommended by customer in MK44
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £66

"Great Company to deal with, recommended. "
 
 
 
 
Team:
Reon Cherrelle
 
 
 


Review 29 Aug 2019
Recommended by customer in N2 0
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage of old company documents.
 
 
 
Team:
Mukesh Jason
 
 
 


Review 28 Aug 2019
Recommended by customer in SE13
 My Age: 40 - 49 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £75

"Fantastic support.
Extremely professional and friendly.
Highly recommended!"
 
 
 
 
Team:
Jamie Mukesh
 
 
 


Review 23 Aug 2019
Recommended by customer in SE18

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were very busy around the moving period and booke storing.com less than a week before the actual move.

"Storing.com was very helpful with any questions that we had before we actually booked and after. They kept us updated about the time they will come. Movers came on time and took less than half an hour to store everything (10sq feet). A very happy customer."
 
 
 
 


Review 22 Aug 2019
Recommended by customer in SW17
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £189

"Would use again
Cheers!"
 
 
 
 
Team:
Stuart Paul
 
 
 


Review 15 Aug 2019
Recommended by customer
 My Age: 50 - 59 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £90

"Paul and Stuart came before the time said - they were efficient, polite, fast and helpful. It was greatly appreciated.
I would recommend the two guys as well as the company. "
 
 
 
 
Team:
Stuart Paul
 
 
 


Review 15 Aug 2019
Recommended by customer in NW3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Out of storage into storage.
 
Cost: £151

"Paul and Stuart have been absolutely superb
Can't fault the service. Paul even gave one a courtesy call 20 mins before arrival to let the know they were on their way!"
 
 
 
 
Team:
Paul Stuart
 
 
 


Review 14 Aug 2019
Recommended by customer in RM11
 My Age: up to 29 
 I'm: Female 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Staying in a flat on the first floor with no lift.
 
Cost: £82

"Movers very professional in the move.
Very friendly. "
 
 
 
 
Team:
Paul Alan
 
 
 

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