Richard Healey Removals Ltd

Where reputations count.

1 Willowyard Road
Beith
Ayrshire
KA15 1JG

Removers - Removals Companies

www.rhrltd.co.uk

Email This Business

Tel 01505 502 220

Listed under: Removers / Removal Companies

100% recommended Rating 9.9/100
543 reviews since 2007

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 543 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9.9/10
The price represents value for money

Recent Reviews

" Richard, Andy and Kerr were great. Possibly the most decent team we've had in 15 moves. Quick, efficient and polite, as I leave the army I will need storage. Because of this team I would look at Rich...." more

" All of the team were extremely friendly, hard working and great at what they do. Made our move so much easier. " more

" The staff and proters were very helpful and very efficient. " more

" The guys were amazing. They packed the entire house in 3.5hrs (5 bedroom house) the loaded also a truck in just 4 hrs. Arrived at 9 am and left at 4.30pm. At one point there were 7 guys there loading ...." more

About Us
Information provided by the business
Legal Name: Richard Healey Removals Ltd. Limited Company.

Richard Healey Removals Ltd aim is to provide an unrivalled service within the removals and storage industry through our continued high standards, customised service and diverse value added services. We will strive to ensure that our customers always get good value for money without compromising on quality, efficiency and our personal touch.

We work to the stringent industry quality service and business improvement standards:

BS 8522
BS EN 15713
BS EN 12522
BS EN 14873
BS EN 9001
BS EN 14001

As members of the British Association of Removers we are required to work in co-operation with the industry Standard Approved Code of Practice, monitored by the Trading Standards Institute. The British Association of Removers has promoted professional excellence in the removals industry for more than a century.

Review 15 Jul 2024 Recommended by customer in EH26 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

This was a military delivery form storage. None of the questions in the lift apply cost not known to me.

"Richard, Andy and Kerr were great. Possibly the most decent team we've had in 15 moves.
Quick, efficient and polite, as I leave the army I will need storage. Because of this team I would look at Richard Healey first. "

Team:
Richard Andy Kerr

REPORT THIS REVIEW

Review 5 Jul 2024 Recommended by customer in YO31 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a house to a compact, smaller apartment. The team were challenged with the parking at our new property and were fantastic reversing. Scouting the are etc.

"All of the team were extremely friendly, hard working and great at what they do. Made our move so much easier. "

Team:
Richard Donnelly Joe Mcma

REPORT THIS REVIEW

Review 22 May 2024 Recommended by customer in EH53 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

"The staff and proters were very helpful and very efficient. "

Team:
Richard Dyla

REPORT THIS REVIEW

Review 21 May 2024 Recommended by customer in HP9 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from Scotland to England was a large house move including some valuable pieces that needed to be crated and a grand piano.

"The guys were amazing. They packed the entire house in 3.5hrs (5 bedroom house) the loaded also a truck in just 4 hrs. Arrived at 9 am and left at 4.30pm. At one point there were 7 guys there loading up the truck. They forgot to unload one piece but as soon as we noticed they had a solution and delivered it next day !! All of them were lovely guys too. Made the move stressless!!"

Team:
Richard Greg Craig

REPORT THIS REVIEW

Review 14 May 2024 Recommended by customer in SP4 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move 1 part to Earls SP4. Move 2 Remainder to storage, then 6 months later to SP4

"Reliable, prompt, professional teams. Very helpful PATIENT. No damage to report. "

Team:
Richard Donnelly Joe Mcma

REPORT THIS REVIEW

Review 14 May 2024 Recommended by customer in KY15 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House contents into storage
At time of removal, length of storage time, and that of forwarding address was unknown.
Possible are of new location was given and additional estimate of cost was received.

"All communications efficient, relevant, timely and with good response times to any enquiry.
Office responded. even in what might be considered 'out of hours' contact.
Team dealt with authority as regards any query raised during actual removal.
Excellent care of goods in storage of in transit. "

Team:
Richard Donnelly Scott Br

REPORT THIS REVIEW

Review 13 May 2024 Recommended by customer in G3 6 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From the south side to the West End of Glasgow, We had accumulated many items over the 30 year period that had been spent in the Southside home.

"Richard Healey removals not only provide an extremely professional service they also have very competitive prices and staff that are helpful and kind. This is really important given that moving house is one of the top three most stressful events in one�s life. I had a particularly large move and the staff were extremely careful with all my belongings. If there was anything extra to do, they just got on with it they didn�t complain and were polite and pleasant all the time. This is a company that�s based in Scotland and I wouldn�t hesitate in recommending them."

Team:
Georgina, Ryan and all the removal staff.

REPORT THIS REVIEW

Review 2 May 2024 Recommended by customer in G14 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a 4 bedroom house to a smaller 4 bedroomed house about 30-35 miles away. The new property had a small narrow front door. Some furniture had to be passed over a wall to get into the back of the property.

"The team arrived nice and early all very cheerful. After assessing the property they cleared the property in about 2 1/2hrs. We followed after cleaning up. There was no time wasted, the packing cases were soon in our new property. Because of the narrowness of the front door some furniture had to be passed over a brick wall and the back entrance. All the beds were put together and all our furniture was in the correct places. The men were like a breath of fresh air so pleasant and cheerful. A very good job. "

Team:
Richard

REPORT THIS REVIEW

Review 30 Apr 2024 Recommended by customer in BA11 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing and removal of house contents plus pick up from self store unit
Long distance move, limited access driveway needed extra small vehicle for transfer.
Long term storage.

"Communications with the company have been excellent throughout. Team on site were brilliant punctual, polite, cheerful, very hard working.
Work was carried out very efficiently and with care. Very confident they will provide good storage.
Very flexible to accommodate some 'unknowns' in our move 100% would recommend them. "

Team:
Richard Joe

REPORT THIS REVIEW

Review 8 Mar 2024 Recommended by customer in G68 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Large 5 bedroom house meant 40 ft container lorry. Some interesting driving was required. Crew were highly professional and worked very hard.

"Brilliant experience all round. Movers were friendly and couldn't do enough for us excellent experience. "

Team:
Richard Donnelly Greg Wel

REPORT THIS REVIEW

Review 25 Jan 2024 Recommended by customer in PA3 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved our furniture into storage inc garden implements

"Very quick, professional service."

Team:
Richard Donnelly Andy Sow

REPORT THIS REVIEW

Review 25 Jan 2024 Recommended by customer in ZE2 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Richard did our removal from Paisley and he and team did a great job and we all had a good laugh.

"Overall our move from Paisley to Shetland went well in all aspects. Richard stood out as an all-round leader and organizer of his team and was very professional and good communicator. He was very interested in Shetland (ask him where I took him) and, in my opinion must be of great value to the company.
I won't say anymore in case his head gets too big for his truck :)"

Team:
Richard Donnelly Joe Mcma

REPORT THIS REVIEW

Review 18 Jan 2024 Recommended by customer in NW9 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Relocating from Glasgow to London with little furniture but a huge amount of books. Both properties are 2nd floor flats with no lifts.

"The company sent four people to remove the contents I needed sent down to London. Then were able to complete loading in an hour and a half.
The men were courteous and fast-working.
On arrival to London, I was informed promptly. The following day was scheduled for the download of the contents. This also ran smoothly and quickly.
I much appreciated their help and their effort. Richard and Joe were great."

Team:
Richard Donnelly Joe Mcma

REPORT THIS REVIEW

Review 20 Nov 2023 Recommended by customer in PE13 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Superb move some big heavy Amercian furniture and expensive items, all wrapped ancared for us if it were their own.

"Two great, hard-working, courteous guys, who arrived on time, did a great job at packing some fairly large items.
Will be asking for these two when it comes out of storage."

Team:
Richard Donnely Joe Mcman

REPORT THIS REVIEW

Review 8 Nov 2023 Recommended by customer in G82 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Couldn't believe how much stuff we have. The guys were fabulous, on time, and polite.
Very impressed."

Team:
Richard Donnelly

REPORT THIS REVIEW

Review 19 Sep 2023 Recommended by customer in PA23 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Reading to Dunoon
3 Days
Pack and load Thursday
Travel Friday
Unload Saturday

"Ritchie and Andy were polite and helpful throughout.
They even arrived at our new property on Friday afternoon and managed 3 hours unloading meaning we get to sleep in our own bed that night rather than an inflatable mattress. Would highly recommend."

Team:
Richard Donnelly Andy Slo

REPORT THIS REVIEW

Review 12 Sep 2023 Recommended by customer in G44 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 4-bedroom house to 3-bedroom house with large gatement 8 miles away. Included parking over two days; done much faster than expected. New house on main road in Glasgow with access to the basement through the house and down concrete steps.

"Richard and his team were very professoinal and efficient, packing most of the house in the morning of the day 1 and completing the packing on day 2, then unpacking around 4pm of day 2 at the new address!
Very happy with the price paid (Some quotes were �1000 more) and the service received. "

Team:
Richard Donnelly

REPORT THIS REVIEW

Review 10 Aug 2023 Recommended by customer in BS25 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent service with packing one end and unloading the other. Richard and Joe worked very hard unloading our items, taking the time to be patient with me. "

Team:
Riichard Donnelly Joe Mcm

REPORT THIS REVIEW

Review 10 Aug 2023 Recommended by customer in G11 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My move went so smoothly, quick and efficient. The boys were amazing. They had challenges with parking but they were amazing and very considerate.

"I would absolutely recommend this company. Put the customer needs as there top priority. "

Team:
Richard Joe Ryan

REPORT THIS REVIEW

Review 25 Jul 2023 Recommended by customer in EH16 business Richard Healey Removals Ltd https://www.referenceline.com/removers_removals_companies-in-beith-richardhealeyremovalsltd-14872

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Richard Donnelly Joe Mcma

REPORT THIS REVIEW

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