Jamie Briggs Removals & Storage Ltd

Where reputations count.

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

Removers - Removals Companies

www.jamiebriggs.co.uk

Email This Business

Tel 01869 233 777

Listed under: Removers / Removal Companies

99% recommended Rating 9.5/100
563 reviews since 2008

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 563 reviews since 2008

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.4/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.2/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Wonderful service. Beyond helpful from start to finish." more

" Despite to the Covid situation, I received a quick response to my initial enquiry with quote and was able to book a slot within three weeks. I was kept fully informed of everything I needed to know...." more

" Excellent service from the team at Jamie Briggs. The guys on the big day worked like trojans and were really helpful and friendly too. They were also very patient when we had a delay with the keys ...." more

" I have used Jamie Briggs for at least four house removals - maybe more - and I would happily use them again. They are efficient, fairly priced and really easy to deal with, even when dates are vague a...." more

About Us
Information provided by the business
Legal Name: Jamie Briggs Removals & Storage Ltd. Limited Company.

Review 19 Apr 2021 Recommended by customer in OX15 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a 3 bed to a 5 bed. Tricky/restricted access the the upstairs of the new property,

Cost: £1500

"Wonderful service. Beyond helpful from start to finish."

REPORT THIS REVIEW

Review 19 Apr 2021 Recommended by customer in OX25 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal of furniture/household items from Oxfordshire to Dorset.

Cost: £1400

"Despite to the Covid situation, I received a quick response to my initial enquiry with quote and was able to book a slot within three weeks.

I was kept fully informed of everything I needed to know all through the process by the office.

Boxes/paper delivered for packing two weeks prior to move.

On the day arrived promptly at 0730 and packed the lorry quickly so that we were in Dorset by around 1245 and the lorry was unpacked by 1415. Happy to move things around to get them in the right place in the new house.

All very efficent and carefully done and I could not recommend Jamie Briggs more highly."

REPORT THIS REVIEW

Review 27 Mar 2021 Recommended by customer in OX27 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A move from three bed house on day of completion. We self packed but Jamie Briggs did everything else.

Cost: £1400

"Excellent service from the team at Jamie Briggs. The guys on the big day worked like trojans and were really helpful and friendly too.

They were also very patient when we had a delay with the keys for the new place.

Would highly recommend."

REPORT THIS REVIEW

Review 26 Mar 2021 Recommended by customer in HR3 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving all possessions from my house in central Oxford into store. Holding them for 6 months and then delivering them to my new home in a village near Hereford. The initial arrangements were made pre-Covid. Briggs then had to be super-adaptable over changing dates and restrictions for both the move into store early July 2020 and the final delivery in March 2021.

Cost: £1300

"I have used Jamie Briggs for at least four house removals - maybe more - and I would happily use them again. They are efficient, fairly priced and really easy to deal with, even when dates are vague as they were for me during lockdown.
On this last move, my possessions were kept in Jamie Briggs' store for 6 months - all arrived in perfect order with no dampness or other problems.
Best of all, on the days of removal and delivery, the teams are friendly, as helpful as can be and always good humoured.
A great firm. I don't hesitate to recommend them."

Team:
K Liversage (for removal into store and delivery) and (for delivery only) another guy, a former Gurkha soldier. Both great.

REPORT THIS REVIEW

Review 26 Mar 2021 Recommended by customer in OX16 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was over 2 days 7 weeks apart with my possessions held in storage until my house was ready.

Cost: £3500

"The quote was carried out thoroughly and professionally, giving me confidence in the company. As a recently bereaved widow, I appreciated all the help in understanding the process.

The team on the day was friendly, efficient and very helpful. I couldn't believe how quick it all took.

On moving in day, again the team was very good. I WAS SO STRESSED but they took everything in their stride and managed to show horn all the boxes into my house and garage.

I am so grateful to everyone at Jamie Briggs for the support and professionalism at a very difficult time for me."

Team:
Julian, Dawn, Hayley and all the boys on the removal team

REPORT THIS REVIEW

Review 20 Mar 2021 Recommended by customer in MK18 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Total move from a large house to a much smaller one

Cost: £7000

"We were entirely happy with every aspect of the removal service"

Team:
Dan and all his team were excellent

REPORT THIS REVIEW

Review 18 Mar 2021 Recommended by customer in CV47 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from four bedroomed village house to four bedroomed bungalow in a village about 10 miles away. Contents of house, garage (including a 650kg lathe) and shed contents.

"We were very pleased with the whole experience of dealing with Jamie Briggs removals from the quotation visit, office staff and the removal team on the day. We were late getting the keys for our new home but the office arranged for another crew to come and help the team so they didn�t finish as late. Great service!
The company were recommended to us by friends who had used them a few years ago and we would definitely recommend the company to others."

Team:
Julian, Dawn, Jordan, George, G, Neil & 2 extra guys who came after completing another job in Banbury (I forgot their names!)

REPORT THIS REVIEW

Review 17 Mar 2021 Recommended by customer in OX17 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from a relatively modern house to a 17th century grade 2 listed house

"Our completion date was delayed on a number of occasions but they were supportive throughout. We self packed and then moved over two days. The first day of removal was very calm and structured. On the actual moving day the final part of the house packing was rushed and the staff made us feel pressured. We ended up sat for three hours in an empty house so the rush wasn�t necessary. The moving in process was excellent."

REPORT THIS REVIEW

Review 5 Mar 2021 Recommended by customer in OX10 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

There was a lot of antique furniture, some of which was large, (including a grandfather clock) moved from a country house on two levels to a town house on three floors, narrow doorways and with difficult parking. There were several boxes of china and cut glasses which were packed with care and efficiency together with many other boxes.

"The team of men working for Jamie Briggs Removals were efficient, worked quickly and packed with care. They were reliable and arrived on time.

I would recommend Jamie Briggs Removals without hesitation."

REPORT THIS REVIEW

Review 22 Feb 2021 Recommended by customer in OX25 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2-day move to a 1st floor/2nd floor maisonette.

"A really excellent service, including sawing down the table legs to get them through the door and putting a desk together unasked."

Team:
Dan (I think) and George

REPORT THIS REVIEW

Review 22 Dec 2020 Recommended by customer in OX16 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a very large five-bedroom detached house to a much smaller four-bed semi with half our possessions going into boxes for storage Nothing too much trouble for the guys who moved us

"We were moving from a very large five-bedroom house to a much smaller three-bed semi. During the few weeks prior to our moving date we managed to sell a lot of our possessions and Jamie Briggs were very happy to come and re-price a couple of weeks before moving date.
They provided us with lots of different sized packing boxes and several rolls of tape and reams of packing paper to make our job easier
On moving day itself the guys arrived at 8.00 a.m. - two really lovely lads who just couldn't do enough for us during the course of the day... our elderly chest of drawers was starting to fall apart in the move - no problem, one of the guys had a screwdriver and a long screw and now my chest of drawers is very serviceable for another few years to come
They were cheerful and happy the whole day and were very keen to make sure everything was taken from one house and put into the correct rooms at the other end.
Quite a lot of our possessions have had to go into storage and we wanted to see how much would fit into one of the small spare bedrooms. Even the removal guys were amazed that they managed to get every single box into that room so we didn't even have to pay out for extra storage facilities
A very stressful and long day but made as easy as possible by the lovely guys from Jamie Briggs - thank you"

Team:
Jake and Luke (I think!)

REPORT THIS REVIEW

Review 21 Dec 2020 Recommended by customer in OX15 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A house move from one side of the country to the other, but with lots of garden equipment and big garden post

Cost: £1600

"Jamie Briggs made life so simple and I would highly recommend them to everyone. The office staff were quick to respond to queries and superb at all times. The removal team (Kieran and Ben) were absolutely fantastic - nothing was too much trouble at all. If I lived closer, I would use them every time I move in the future."

Team:
Dawn in the office, Julian who quoted, Kieran & Ben who did the packing and removal

REPORT THIS REVIEW

Review 27 Oct 2020 Recommended by customer in OX26 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a 3 bed large, fairly busy cottage recently encompassing a fragile oil painting and a multitude of different objects!

"We moved from a 3 bed large, fairly busy cottage recently encompassing a fragile oil painting and a multitude of different objects!
The Company was extremely professional and adaptable when I added more items to be moved at short notice.
They were hard working and diligent - highly recommended"

REPORT THIS REVIEW

Review 26 Oct 2020 Recommended by customer in OX15 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	6/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Standard house removal

"Very satisfied"

REPORT THIS REVIEW

Review 8 Mar 2020 Recommended by customer in OX16 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was to a second floor apartment. Items included an upright piano.

"All constantly very pleasant and courteous throughout the whole process.

Professional in their approach and were experienced in all aspects including moving the piano onto the second floor.

"

Team:
Ben, Luke, Neil Keiron

REPORT THIS REVIEW

Review 31 Jan 2020 Recommended by customer in GL 5 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Next door property.All carried up the hill

Cost: £3000

"All very satisfactory."

REPORT THIS REVIEW

Review 31 Jan 2020 Recommended by customer in OX11 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We paid for the full packing and removal service and it was worth every penny.

Cost: £1354

"The guys who came were professional and extremely efficient - they worked quickly but carefully and not one piece of our belonging had any damage. This is the second time we have used Jamie Briggs and I wouldn�t hestitate to use them again or to recommend them to anyone else. Can not fault the service we received and the quote was also extremely competitive compared to other companies we invited to quote."

REPORT THIS REVIEW

Review 19 Jan 2020 Recommended by customer in Engl My Age: 70 + I'm: Female My level of experience of similar services: Above Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move from one part of Oxford to another might be thought to be easy. Mine was complicated due to varying dates for completion between the need to vacate my old home and the time I would be able to move into the new home. With a very reasonable adjustment on the original quote, Jamie Briggs accommodated my dilemma by an arrangement for short storage between packing up and delivery. The packing up was performed very efficiently and a senior team member arrived to supervise and check on the work undertaken by the three packers. I was very satisfied to find no damage done to goods and to have had the work done quite seamlessly despite my own moving complications.

"
Before the move I had three visits because of my own determination to assist with partial packing - particularly of my many books. As a result, one of the managers came back to re-appraise what the cost would be with fewer pieces of furniture (I had sent some for upholstery so they were no longer to be collected) and with the books all packed. That visit led to a second estimated price which was a reduced price.

Then, the day before the actual move, the team came to bring boxes and other aids to packing and did most of the packing. It was on this day that a supervisor arrived to oversee what was done, and I felt this was an incentive for the others to have done their very best.

Finally, on the day of the actual (final) removal of items from the house, all was completed within a couple of hours, very efficiently and in time for me to do a final sweep and turn over the keys to the new owner.

My goods went into storage until I was able to move into my new home. When it was time for delivery, the transfer of items was done extremely efficiently and I was left to unpack all the boxes. I did not choose to have empty boxes collected as I did not think I could work to a timed schedule. However, that was a good option should I have wanted it.

I would use the same moving company again."

REPORT THIS REVIEW

Review 14 Jan 2020 Recommended by customer in OX27 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was from a four bedroom house to a newly built house by developer on a building site.

"The company were very helpful and carried out the work efficiently and proffesionly especially as we had to wait for the new house to be ready to access."

Team:
Jamie Briggs

REPORT THIS REVIEW

Review 13 Jan 2020 Recommended by customer in SP3 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very efficient, friendly and helpful service by Jamie Briggs, moving us from large house near Banbury 120 miles to house near Salisbury. Expert packing and freight

Cost: £5000

"My review as above. Would recommend and use this firm again"

REPORT THIS REVIEW

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