Jamie Briggs Removals & Storage Ltd

Where reputations count.

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

Removers - Removals Companies

www.jamiebriggs.co.uk

Email This Business

Tel 01869 233 777

Listed under: Removers / Removal Companies

99% recommended Rating 9.5/100
606 reviews since 2008

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 606 reviews since 2008

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" All moved without issue, good humour from the staff, efficient, patient , understanding and helpful advice from sales advisor and customer service. Would highly recommend this company. Very reasonable...." more

" No headaches, no worries, no irate phone calls, pleasant from start to finish. I recommend them to anyone." more

" Choice of remover due to recommendation as well as very efficient estimation of quote and pleasant dealings with company - also comparable costs with other companies Removers near to my address for ...." more

" What a journey - Let down by a removal firm just before house completion. Jamie Briggs stepped in at very short notice during the hight of a very busy housing market due to stamp duty deadlines. Li...." more

About Us
Information provided by the business
Legal Name: Jamie Briggs Removals & Storage Ltd. Limited Company.

Review 1 Dec 2022 Recommended by customer in OX28 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from a 2 bedroom ground floor flat in an old converted building to a small 2 bed terraced house, difficult sized furniture to move.

Cost: £1480

"All moved without issue, good humour from the staff, efficient, patient , understanding and helpful advice from sales advisor and customer service. Would highly recommend this company. Very reasonable competitive price too."

Team:
Poppie,Dawn, Luke,Jake,Jordan,George and Dinger

REPORT THIS REVIEW

Review 22 Nov 2022 Recommended by customer in ox15 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

on time. very careful, professional, quick, sympathetic when dates were changed, the delivery to the new house was equally impressive. In the end it was the right choice of removal company.

"No headaches, no worries, no irate phone calls, pleasant from start to finish. I recommend them to anyone."

Team:
The whole team

REPORT THIS REVIEW

Review 18 Nov 2022 Recommended by customer in OX27 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Good thorough estimation for quote Polite and courtesy from all Dates and times all correct All items packed and delivered intact Care of properties at both ends

"Choice of remover due to recommendation as well as very efficient estimation of quote and pleasant dealings with company - also comparable costs with other companies
Removers near to my address for ease of distance.
"

Team:
Sorry- my memory for names is poor but all were good

REPORT THIS REVIEW

Review 3 Nov 2022 Recommended by customer in PL27 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Substantial contents of a large detached 4 x bed house and double garage following sale. Contents wrapped and moved into long term storage with Jamie Briggs and some delivered to temporary accommodation.

Cost: £3000

"What a journey -

Let down by a removal firm just before house completion. Jamie Briggs stepped in at very short notice during the hight of a very busy housing market due to stamp duty deadlines. Literally a week before completion due. Matched price of previous firm as good will gesture - which had underestimated the significant amount of contents.

Wrapped and moved contents in to storage with them and did extra move to split some contents to my temporary accommodation.

New house purchase delayed and a finally a year later delivered my life's possessions out of storage to Cornwall a journey of some 250 miles one way.

They say moving is stressful - - not with Jamie Briggs!

Fantastic team - good value - so professional - no damage - easy to work with.
I cannot thank the team or recommend them highly enough. You exceed realistic expectations at every stage.
"

Team:
Julian, Dawn, Damon, Poppie and the entire removal team

REPORT THIS REVIEW

Review 27 Oct 2022 Recommended by customer in OX2 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Downsizing

"We have used Briggs before, and they have always been excellent. The Briggs removals team were understanding, supportive and patient throughout, and nothing was too much trouble. They helped us pack, and made a difficult process bearable. We can�t recommend them enough."

Team:
Kieran and the removals team, Poppie in the office, thank you

REPORT THIS REVIEW

Review 25 Oct 2022 Recommended by customer in OX14 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A full flat removal from a 1st floor duplex flat (2 floors) to a ground floor flat -- furniture, books, other belongings but no white goods.

"The firm packed us on Thursday � they were punctual, professional and very hard working. I cannot over emphasise the care he took with our belongings � we have many delicate Japanese glasses and plates and there was not so much as a chip or a crack � they were perfect. My wife remarked more than once while we were unpacking, �they were so careful and brilliant!�. They also packed very systematically which made unpacking very straightforward.

They moved us in on Friday and we had more than 25 boxes of books which were very heavy and had to be taken down from the 2nd floor of the old flat � they were very careful and happy to take this on. They were very efficient and hardworking and again there was not so much as a scratch on a piece of furniture or. I would also add that for the last 45 minutes when they had worked very hard all day it started chucking it down and they had to go back and forth from the lorry to our new flat in the rain and were soaked by the time they were done � I would not have been in a good mood at that point but they kept up the pace without complaint.

Simply put � they were outstanding in every way and went well above and beyond the call at the end. This the second time we have moved with them and they�ve done a brilliant job both times, I would highly recommend Jaime Briggs without any reservation."

Team:
Dominique and Josh.

REPORT THIS REVIEW

Review 18 Oct 2022 Recommended by customer in CH7 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

It has been a pleasure to deal with Jamie Briggs Removals Ltd - from beginning to end the event has been smoothly managed and carried out.

"All the staff involved were cheerful (important!) and worked quickly. We were impressed with the professional way all our things were packed, even down to the dried seedpods most of which are now in vases around the house. We would certainly use Jamie Briggs Removals Ltd again.

There are only two items to bring to your attention. One is that one of the van drivers (not packers) parked the van in such a way that it potentially would have blocked the lane, whilst dealing with emptying the garden and the sheds, and seemed not interested to move it until my partner, Chris, had a word with Mike. Mike had the van moved.

The second, was, I'm sure an oversight. Three of my plants, one rare, were, for some reason, packed at the bottom of a medium-sized box with items placed on top. Needless to say, by the time I unpacked the box, two were squashed and dead - one is slowly recovering. There was no indication on the box that there were live plants in there. I don't want compensation, but this should be a warning to whoever packs plants not to put them at the bottom of a container. It has taken us 6 or so months to unpack most of the boxes.

Other than these two hiccoughs, I would say that Jamie Briggs Ltd has been a wonderful company to deal with."

Team:
Mike (lead), Ben, Dom, Greg, Kieran, Luke.

REPORT THIS REVIEW

Review 27 Sep 2022 Recommended by customer in GL4 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from Northamptonshire to Gloucestershire

"This is the 2nd time we've used Jamie Briggs as our removal company in the last 3 years and we cannot fault them. We would highly recommend them to anyone thinking of using a removal company. Nothing is too much trouble, communication is great and the removal crew were punctual, polite and worked incredibly hard.They made what could have been a difficult process so much easier and from start to finish it was a great experience."

Team:
Josh

REPORT THIS REVIEW

Review 6 Sep 2022 Recommended by customer in CV35 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Simple move really, we boxed most of our stuff, which had to be stored for a few days before moving to new house.

Cost: £3600

"The boys though did a good job in looking after some fragile stuff and helped with packing some stuff we hadnt quite got around to!
Good that there was one individual (Lee) who was involved at both ends of the move, helped that he got to know us a little and was familiar with our stuff."

REPORT THIS REVIEW

Review 2 Sep 2022 Recommended by customer in OX26 My Age: 40 - 49 I'm: Female business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Residential property move

"Jamie Briggs provided an excellent service from start to finish. House moves are no easy feat but the process went as smoothly as possible. All the furniture was loaded with little inconvenience to us and unloaded quickly but with care. The staff were very amenable and friendly."

REPORT THIS REVIEW

Review 31 Aug 2022 Recommended by customer in Ox26 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Shuttle transfer

"Professional as expected"

REPORT THIS REVIEW

Review 23 Aug 2022 Recommended by customer in OX3 My Age: 40 - 49 I'm: Female My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move from a 3-bed to a 4-bedroom house with 3 flights of stairs and we also had to move our piano and a very big L-Shape sofa.

Cost: £1941

"We were extremely happy with how everything went. The head office was super accommodating - our buyers were very demanding and being very difficult so we had to move our dates a few times and Dawn and her team were so flexible and efficient. The team who came to do the move was very professional, polite, efficient, and seamless. We would highly recommend Jamie Briggs. Really happy with all aspects of the service from start to finish!"

Team:
Dawn, Poppy (head office), Ben and three other moving team members

REPORT THIS REVIEW

Review 12 Aug 2022 Recommended by customer in OX17 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Had to move over four days.

"A really excellent service - the team were professional, helpful and polite throughout and always obliging. Would definitely recommend Jamie Briggs."

Team:
Mike, Ben, Charlie, Geordie

REPORT THIS REVIEW

Review 9 Aug 2022 Recommended by customer in OX29 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packing up house/garden items on one day and unpacking at new address the next day. Included dismantling/rebuilding 2 beds that required quite a bit of manoeuvering to get them round the stairs. Team avoided packing any dogs or chickens!

Cost: £2800

"My situation was a bit unusual (on a farm) so it was nice that someone came out and gave me a tailored quote - much nicer than having to fill out endless questionnaires or submit video. Everything was explained clearly. The move went really smoothly - on packing day I literally had nothing to do but let the team get on with it. No removal stress! Unpacking was also very smooth and the team were great at placing furniture exactly where requested. And as a lot of cardboard/paper was used, it's important to me that this is recycled. Some of the wrapping was hardly crumpled - seems a shame there is not a way to reuse these materials a few times before recycling - I would be happy with packing paper etc that has already been used"

Team:
John? and Josh

REPORT THIS REVIEW

Review 18 Jul 2022 Recommended by customer in M4 6 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving from a 3 bed, 3 floor house in Witney to an 8th Floor Apartment in Manchester

Cost: £3116

"I have used JB for a previous move, initial quote was given after a phone conversation which I accepted and paid the deposit on. A visit was arranged to confirm the move. Visit happened and no mention of price increase.

A couple of days later received a revised, higher, quote. Reason given was due to the fuel prices. Whilst I understood the reason it would have been nice if it was discussed in person.

The above notwithstanding the overall experience with JB was excellent.

The guys that did the move were brilliant, unfortunately I don't remember their names, hopefully it will be on file with JB.
"

Team:
See above

REPORT THIS REVIEW

Review 7 Jul 2022 Recommended by customer in NN12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal from a house in London.

Cost: £2592

"Everyone, from Julian who I first dealt with, through to the guys who worked on the two days were extremely professional and courteous. The move in London took place extremely efficiently and the house was left in a very tidy state. All the items were boxed up and put into storage at the other end. Would definitely recommend them."

Team:
Danny?

REPORT THIS REVIEW

Review 5 Jul 2022 Recommended by customer in OX17 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Two bedroom cottage - a life time of book collecting....

Cost: £2500

"Excellent service, great team of removal men"

REPORT THIS REVIEW

Review 5 Jul 2022 Recommended by customer in OX2 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

"As before, a great service from Jamie Briggs. Professional, friendly and efficient team. Thank you! great service! Will use them again."

Team:
Luke, Kieran+ 2 others- apologies for not remembering names

REPORT THIS REVIEW

Review 30 Jun 2022 Recommended by customer in CV36 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move between houses, including delicate items requiring special handling.

Cost: £1000

"This is I think around the 5th or 6th time I have used Jamie Briggs for house moves, and I've also used them for long term storage. That I've used them so many times speaks for itself I think. Professional, punctual, staff and vehicles are well presented and go the extra mile to be as helpful as possible. House moves are stressful but the one day in the process that isn't, is the day of the move itself as I know I can leave Jamie Briggs Removals to just get on with it. Eleven out of ten!"

Team:
I wish I could remember! All of them are super helpful.

REPORT THIS REVIEW

Review 30 Jun 2022 Recommended by customer in OX12 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were not moving very far but had lived in the house for 34 years. It was difficult to get rid of enough stuff but as we were downsizing we had to be fairly ruthless. I saw several items going into the removal van that we should have got rid of! The removal men were very polite and didn�t comment.

Cost: £4560

"We thought the Jamie Briggs team were excellent. They worked extremely hard, packing on the Thursday and packing and moving us on the Friday. They took great care with special paintings and fragile mirrors. We were concerned that they didn�t take a lunch break."

Team:
Luke, Greg and Charlie on day one and the Jordan, Neil and ? Day two

REPORT THIS REVIEW

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