Jamie Briggs Removals & Storage Ltd

Where reputations count.

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

Removers - Removals Companies

www.jamiebriggs.co.uk

Email This Business

Tel 01869 233 777

Listed under: Removers / Removal Companies

99% recommended Rating 9.5/100
622 reviews since 2008

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 622 reviews since 2008

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" My initial enquiry was dealt with in a helpful, friendly and informative way, care was taken to provide an accurate quote and to explain the moving process. On the day the team were punctual, organise...." more

" As with my first move, the crew were excellent. They arrived in good time, they were happy at their work and they did a very good job. They did everything they could make the day as painless for me as...." more

" We have used Jamie Briggs on multiple occasions. They have always made the moving process simple and straightforward which is a huge help when moving house can be very stressful. The office team is ex...." more

" Satisfied with all contacts with Dawn. Delivery to Witney was satisfactory but rushed, (five unloading at the same time!) Overall the job was carried out efficiently with no breakages. The collect...." more

About Us
Information provided by the business
Legal Name: Jamie Briggs Removals & Storage Ltd. Limited Company.

Review 9 Sep 2023 Recommended by customer in MK18 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Our move was a down size after 20 years from a 6 bedroom to a 4 bedroom house within the same town.

Cost: £2558

"My initial enquiry was dealt with in a helpful, friendly and informative way, care was taken to provide an accurate quote and to explain the moving process. On the day the team were punctual, organised, hardworking, knowledgeable, extremely polite, respectful and helpful to all of us. They were also patient with us whilst we sorted our last minute items and responsive to any concerns. Our items were unpacked efficiently and with care that everything was in the right room. Every item was moved without damage. This move was a significant transition for me and my 3 young adult children as part of a divorce settlement. The team really helped us start a new chapter in the best way."

Team:
Dawn, Luke, Kieran, the whole team- they were fantastic and lovely to deal with

REPORT THIS REVIEW

Review 4 Sep 2023 Recommended by customer in OX27 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

This move was the second stage of moving from my 4 bed house to a rental property, and then on to my newly built 3 bed home.

Cost: £1416

"As with my first move, the crew were excellent. They arrived in good time, they were happy at their work and they did a very good job. They did everything they could make the day as painless for me as they could.
I have nothing but praise for their work rate and helpfulness."

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in OX17 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal of furniture from two separate locations to one house over one day.

"We have used Jamie Briggs on multiple occasions. They have always made the moving process simple and straightforward which is a huge help when moving house can be very stressful. The office team is extremely helpful in the lead up to the move and the removal men are always so kind and helpful."

REPORT THIS REVIEW

Review 17 May 2023 Recommended by customer in )X28 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	5/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal from France to the UK including all Furniture Garage and Garden tools.

Cost: £6450

"Satisfied with all contacts with Dawn. Delivery to Witney was satisfactory but rushed, (five unloading at the same time!) Overall the job was carried out efficiently with no breakages.

The collection in France was subcontracted to another firm and we were disappointed with the cancellation of the agreed date. We were satisfied with the eventual collection although the driver wanted to split the loading over two days, meaning we had to hire a tranship vehicle for two days rather than one. Delivery date was long due to the lorry going on to Spain after our collection. This meant we were sleeping on air-beds in an empty house for ten days.
"

REPORT THIS REVIEW

Review 17 Apr 2023 Recommended by customer in OX7 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move over four days from London to Oxfordshire with various additional pick-ups in Surrey and Berkshire, including packing and unpacking.

"Thank you for doing such an amazing job. You made it so easy and the team were very organised, keen to help and friendly."

REPORT THIS REVIEW

Review 9 Mar 2023 Recommended by customer in PL27 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved to Cornwall (265 miles). On the day of pick-up it was discovered the van used was over-weight due to a customer errors. The removers immediately provided a second vehicle for the excess to complete the move in the time scales required.

Cost: £2173

"Extremely professional and easy to work with at every stage from the initial enquiry, removal advice and arranging dates.
Long distance 265 miles removal - no damage or breakages - punctual arrival and delivery.
Particularly polite, respectful and helpful removal men on the day who worked hard and with good humour all day."

Team:
Main team member - Ben

REPORT THIS REVIEW

Review 2 Mar 2023 Recommended by customer in OX15 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved about 10 minutes down the road to a property with tricky access.

Cost: £1020

"Amazing service from start to finish. Couldn�t be happier with the company."

Team:
Can�t remember names but the 2 guys who carried out the removal

REPORT THIS REVIEW

Review 2 Mar 2023 Recommended by customer in OX2 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved two households, one in Witney, the other in London, into an Oxford address.

Cost: £6500

"In both instances we had a great experience. The Jamie Briggs team was there on-time, super professional, very courteous and efficient. Our property was handled with great care, and despite some challenging items and stairwells to negotiate, everything was carefully packed, transported and expertly moved-in. Overall we're very impressed and would thoroughly recommend the service."

REPORT THIS REVIEW

Review 2 Mar 2023 Recommended by customer in OX17 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

This was a complex move from a large house to a smaller house which meant deliveries to an auction house plus a store room. The extra complication is that we wanted our collection of large plants in containers moved to the new house as well

"Every one who works for Briggs is friendly and professional. The removal men worked incredibly hard in difficult conditions. That is was raining and they couldn't get the van very close to the house. They were a cheery bunch who couldn't do enough to help.

They come very highly recommended."

Team:
Dawn

REPORT THIS REVIEW

Review 15 Feb 2023 Recommended by customer in hr1 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move was from Oxfordshire to Herefordshire went smothly

Cost: £2000

"Jamie Briggs removals were excellent although a long day for all everything went very smoothly many thanks to all involved.

Martin & Janette"

Team:
Dawn, Luke, Neil, Jordan& especially Jake the driver

REPORT THIS REVIEW

Review 14 Feb 2023 Recommended by customer in OX27 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was from a large 4 bed house to a smaller 3 bed. Some furniture was disposed of before the move but there was a wardrobe and a grandfather clock that required taking apart.

Cost: £1776

"I was totally satisfied and delighted with the way the crew set about the job."

Team:
Don't remember

REPORT THIS REVIEW

Review 17 Jan 2023 Recommended by customer in B79 I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

2 day move

"Great job. Very professional. Would recommend."

REPORT THIS REVIEW

Review 12 Jan 2023 Recommended by customer in OX26 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A short term local move whilst we self build. Many of the boxes went straight into storage in the garage in a compact house

"A good experience, team were friendly and helpful. It made it easier for us."

Team:
All of them

REPORT THIS REVIEW

Review 28 Dec 2022 Recommended by customer in OX15 I'm: Male I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

move from a 6 bed detached 2 storey house, to a 4 bed detached 2 storey property. The date was delayed repeatedly by the vendors. Keys not obtained until 3pm on completion date.

Cost: £4400

" We were in weekly contact with the removal company as the exchange date was delayed several times. They were very understanding throughout. The move itself was efficiently carried out. The guys were very polite and hard working."

Team:
Can't remember all their names - Lewis seeemed to be the main man - very consciencious and polite

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Review 13 Dec 2022 Recommended by customer in OX5 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A move from a large 4 bed house in Garford Oxfordshire to a slightly smaller 4 bed in Tackley Oxon. The move included 6 days storage due to a gap between moving out of our house and into the new one.

Cost: £6400

"The move out of our house was very smooth and efficiently completed on time. The team were exceptionally polite, careful and worked extremely well as a team. Our move into the new house was delayed due to a serious error made by our solicitor who transferred our money by the wrong method. The removal team arrived as agreed at midday but had to wait 5 hours before they could access the house. They were remarkably patient and reassuring at a time of great stress for us. They then worked extremely hard until 20.00 in order to move us in. We were very impressed and grateful."

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Review 11 Dec 2022 Recommended by customer in GL18 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House removal 3 bedroom with garage to 4 bedroom with garage. Pack on day 1 and morning of day 2. Unpack day 2.

"Brilliant experience from start to finish. All staff were hardworking, professional and polite.
They always made sure we were happy with what was happening and kept us updated throughout.

The service from start to finish was of the highest standard, collecting boxes and packing material 2 days following our move was amazing and again conducted by a very professional and polite member of staff.

Highly recommended."

Team:
Luke�.

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Review 1 Dec 2022 Recommended by customer in OX28 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from a 2 bedroom ground floor flat in an old converted building to a small 2 bed terraced house, difficult sized furniture to move.

Cost: £1480

"All moved without issue, good humour from the staff, efficient, patient , understanding and helpful advice from sales advisor and customer service. Would highly recommend this company. Very reasonable competitive price too."

Team:
Poppie,Dawn, Luke,Jake,Jordan,George and Dinger

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Review 22 Nov 2022 Recommended by customer in ox15 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

on time. very careful, professional, quick, sympathetic when dates were changed, the delivery to the new house was equally impressive. In the end it was the right choice of removal company.

"No headaches, no worries, no irate phone calls, pleasant from start to finish. I recommend them to anyone."

Team:
The whole team

REPORT THIS REVIEW

Review 18 Nov 2022 Recommended by customer in OX27 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Good thorough estimation for quote Polite and courtesy from all Dates and times all correct All items packed and delivered intact Care of properties at both ends

"Choice of remover due to recommendation as well as very efficient estimation of quote and pleasant dealings with company - also comparable costs with other companies
Removers near to my address for ease of distance.
"

Team:
Sorry- my memory for names is poor but all were good

REPORT THIS REVIEW

Review 3 Nov 2022 Recommended by customer in PL27 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Substantial contents of a large detached 4 x bed house and double garage following sale. Contents wrapped and moved into long term storage with Jamie Briggs and some delivered to temporary accommodation.

Cost: £3000

"What a journey -

Let down by a removal firm just before house completion. Jamie Briggs stepped in at very short notice during the hight of a very busy housing market due to stamp duty deadlines. Literally a week before completion due. Matched price of previous firm as good will gesture - which had underestimated the significant amount of contents.

Wrapped and moved contents in to storage with them and did extra move to split some contents to my temporary accommodation.

New house purchase delayed and a finally a year later delivered my life's possessions out of storage to Cornwall a journey of some 250 miles one way.

They say moving is stressful - - not with Jamie Briggs!

Fantastic team - good value - so professional - no damage - easy to work with.
I cannot thank the team or recommend them highly enough. You exceed realistic expectations at every stage.
"

Team:
Julian, Dawn, Damon, Poppie and the entire removal team

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