Jamie Briggs Removals & Storage Ltd

Where reputations count.

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

Removers - Removals Companies

www.jamiebriggs.co.uk

Email This Business

Tel 01869 233 777

Listed under: Removers / Removal Companies

99% recommended Rating 9.5/100
577 reviews since 2008

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 577 reviews since 2008

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.4/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.2/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Excellent service. All my contacts were very helpful. The removal men were brilliant. I would recommend Jamie Briggs to anyone and will certainly be using them for my next move." more

" The movers were brilliant and took very good care. They were flexible, helpful and totally professional. Could not have been happier with our choice. The entire move was handled very professionall...." more

" SIRS The team are first class, polite, very fast and efficient, clean up any mess made, and frankly i cannot say more. Today they collected 97% of the boxes and wrapping paper. I would certainly us...." more

" All went well, and the Handlers were friendly and useful in every way. Many thanks" more

About Us
Information provided by the business
Legal Name: Jamie Briggs Removals & Storage Ltd. Limited Company.

Review 19 Jan 2022 Recommended by customer in OX2 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from family home to smaller house

"Excellent service. All my contacts were very helpful.
The removal men were brilliant. I would recommend Jamie Briggs to anyone and will certainly be using them for my next move."

Team:
Julian, Dawn, Kieran, Neil and Ben

REPORT THIS REVIEW

Review 15 Jan 2022 Recommended by customer in OX2 My Age: 40 - 49 I'm: Female My level of experience of similar services: Above Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving a large 4 bedroom house to a new built 5 bedroom house. We have three kids and an awful lot of stuff. The move was interesting as we were moving into a completely new house, with pure white walls and no marks anywhere.

Cost: £3800

" The movers were brilliant and took very good care. They were flexible, helpful and totally professional. Could not have been happier with our choice.

The entire move was handled very professionally from start to end. A surveyor was sent out very quickly after initial contact. He did a thorough job checking everything and explaining what he was looking for, what was important and what could be ignored. He gave options where available but also offered the flexibility to change these options later. The move took three days and the movers were punctual, hard working, polite, careful and basically perfect. After the move all the boxes were collected at a suitable time for us and we felt supported and valued throughout the entire experience."

Team:
Julian Briggs

REPORT THIS REVIEW

Review 12 Jan 2022 Recommended by customer in RG17 My Age: 70 + I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This is the second move done by Jamie Briggs and in both cases they have handled the full packing and delivery to the new address

Cost: £5500

"SIRS
The team are first class, polite, very fast and efficient, clean up any mess made, and frankly i cannot say more. Today they collected 97% of the boxes and wrapping paper.
I would certainly use their services again and recommend them highly to anybody who asks.

Regards"

Team:
Senior person Kiran

REPORT THIS REVIEW

Review 21 Oct 2021 Recommended by customer in OX7 My Age: 70 + I'm: Male business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"All went well, and the Handlers were friendly and useful in every way.
Many thanks"

Team:
No known now, sorry

REPORT THIS REVIEW

Review 6 Sep 2021 Recommended by customer in CF61 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We had to put our belongings into storage after selling our home and while we searched for another. It was all done with care and professionalism. The people who emptied the house into containers were very helpful and friendly and did things very efficiently. They took especial care of the 15 foot model railway we had split into 5 separate sections which has yet to unwrapped and resurrected! The piano survived the move into a container, being in store for 7 months and then the move into our new home and barely needs tuning.

"They were great, they made the whole experience of moving from a house in which we had lived for 24 years, as painless as possible. We visited the storage depot before we decided to use the firm. Everyone we have dealt with has been extremely helpful and kind. Even with COVID protocols, things went very smoothly.

When they delivered the containers, some 7 months later, to our new home, they had to �double handle� our belongings. The road was too narrow for the big removals van so they parked up on a different street and emptied the containers into a smaller van and had to do this several times to complete the job. They did this without any complaint and very cheerfully.

They cleared up all the packaging and plastics used and made sure we were happy before they left. Nothing was too much trouble for them and it was a pleasure to have them around."

Team:
Dan, Luke and Quintin - an excellent team.

REPORT THIS REVIEW

Review 29 Aug 2021 Recommended by customer in RH2 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Day 1 - (full day) Pack and part-load Day 2 - (part day) Finish packing and loading Day 3 - (full day) Deliver, unload and reassemble Included a baby grand piano

Cost: £3805

"We have moved house 8 times in 50 years, and this was the best ever.

From the first call to the office, to the last minute, everything was handled very professionally and in a pleasant manner.

Nothing was too much trouble. And what really helped things run smoothly was the fact that the guys took note of our plans regarding the destination of our furniture, pictures, etc, which did not always correspond to the rooms from which they came in the old house.

The whole team delivered more than was expected of them."

Team:
Donna, Julian, George, G, Ben, Michael, Neil

REPORT THIS REVIEW

Review 28 Aug 2021 Recommended by customer in OX15 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was a fairly straight forward one

Cost: £1000

"The whole process was very good. The move went as well as it could have done.
"

Team:
Dan and George

REPORT THIS REVIEW

Review 26 Aug 2021 Recommended by customer in CV37 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Two moves, firstly items to auction and the second to move home. On the first move a piano was delivered separately to a charity shop.

Cost: £2376

"As were downsizing and unsure of the date of exchange and completion. We needed two moves, firstly some items to auction and the second to move home. On the first move a piano was delivered separately to a charity shop. Options were discussed including a fall back of going into storage. A plan was agreed and it all went very smoothly. We got a lot of confidence from the professionalism of everyone involved, from first survey through office support to the move itself. A potentially stressful event went off really well, very happy."

Team:
Mike, Adam, Quentin, Domanic, Dan, Dawn.

REPORT THIS REVIEW

Review 10 Aug 2021 Recommended by customer in OX2 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full House move

"Very efficient and professional. Everything completed satisfactorily. The most important aspect being the guys took great care not to chip or scuff our newly-decorated house. Thank you."

Team:
Jake, Jordan, Luke

REPORT THIS REVIEW

Review 26 Jul 2021 Recommended by customer in TD7 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Moved the contents of our largish 3 bedroom cottage from Oxfordshire to a farmhouse in the Scottish Borders. Access wasn''t great - lots of small doors, narrow stair cases etc.

Cost: £4000

"This is the third time we've used Jamie Briggs. They weren't the cheapest quote but we had been so happy with the service the previous times we moved that we decided to used them again.
Very happy with the service on what was a long and awkward move. Julian, who did the survey, was very thorough in explaining the options and process. Plenty of boxes and packing material supplied well in advance of the move.
In spite of the difficult access in the cottage the crew got everything out without marking anything. Crew were very professional and efficient. One bowl (which we had packed) broken out of a very full 18 ton lorry."

Team:
Dan, Jordan did both ends, plus two others in Oxfordshire

REPORT THIS REVIEW

Review 26 Jul 2021 Recommended by customer in WR10 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved our furniture into storage over 2 days and had it delivered back over 2 days to our new home 3 weeks later by choice.

Cost: £4500

"Well what can I say. Jamie Briggs have been fantastic from start to finish. They're very helpful and professional from the office staff(Donna, Dawn and Damon to name but a few) and every single removals guy who attended were hard working, courteous and professional.
We made a mistake by not completing the removals form correctly and consequently accidentally omitted our need for a full packing service. Once it was identified a guy was sent round the same day to do it. It got us out of a massive hole! Thank you for making moving house as stress free as possible!
We had a few quotes, all around the same price, but their customer service has shone throughout."

Team:
Donna, Dawn, Damon, Luke, Callum, and all other members of the team

REPORT THIS REVIEW

Review 19 Jul 2021 Recommended by customer in Ox2 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Jamie Briggs packed up our furniture and stored it safely for a year while we had renovations done.

"The team were great� both in packing and then unpacking our things. We were able to get the packing and delivery dates to suit our needs. Highly recommend."

REPORT THIS REVIEW

Review 7 Jul 2021 Recommended by customer in Gu7 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent. The men were very thoughtful and courteous. They moved me as requested. Their packing was perfect. It turned out to be fun. I am very grateful for their expertise and would definitely use them again. I would have like to have the back for some moving of furniture after the main move."

REPORT THIS REVIEW

Review 25 Jun 2021 Recommended by customer in TS9 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing of delicate items and lots of pot plants. A removal of over 200 miles.

Cost: £367

"Very happy, very professional and delightful team from first to last!! Good contact with the team - who were very professional and personable. My first ever of a removal company who were highly recommended. Delighted!!"

Team:
Gee and a young man whose name escapes me but they were absolutely delightful

REPORT THIS REVIEW

Review 19 Apr 2021 Recommended by customer in OX15 My Age: 30 - 39 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a 3 bed to a 5 bed. Tricky/restricted access the the upstairs of the new property,

Cost: £1500

"Wonderful service. Beyond helpful from start to finish."

REPORT THIS REVIEW

Review 19 Apr 2021 Recommended by customer in OX25 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal of furniture/household items from Oxfordshire to Dorset.

Cost: £1400

"Despite to the Covid situation, I received a quick response to my initial enquiry with quote and was able to book a slot within three weeks.

I was kept fully informed of everything I needed to know all through the process by the office.

Boxes/paper delivered for packing two weeks prior to move.

On the day arrived promptly at 0730 and packed the lorry quickly so that we were in Dorset by around 1245 and the lorry was unpacked by 1415. Happy to move things around to get them in the right place in the new house.

All very efficent and carefully done and I could not recommend Jamie Briggs more highly."

REPORT THIS REVIEW

Review 27 Mar 2021 Recommended by customer in OX27 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I haven't used this business before business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A move from three bed house on day of completion. We self packed but Jamie Briggs did everything else.

Cost: £1400

"Excellent service from the team at Jamie Briggs. The guys on the big day worked like trojans and were really helpful and friendly too.

They were also very patient when we had a delay with the keys for the new place.

Would highly recommend."

REPORT THIS REVIEW

Review 26 Mar 2021 Recommended by customer in HR3 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving all possessions from my house in central Oxford into store. Holding them for 6 months and then delivering them to my new home in a village near Hereford. The initial arrangements were made pre-Covid. Briggs then had to be super-adaptable over changing dates and restrictions for both the move into store early July 2020 and the final delivery in March 2021.

Cost: £1300

"I have used Jamie Briggs for at least four house removals - maybe more - and I would happily use them again. They are efficient, fairly priced and really easy to deal with, even when dates are vague as they were for me during lockdown.
On this last move, my possessions were kept in Jamie Briggs' store for 6 months - all arrived in perfect order with no dampness or other problems.
Best of all, on the days of removal and delivery, the teams are friendly, as helpful as can be and always good humoured.
A great firm. I don't hesitate to recommend them."

Team:
K Liversage (for removal into store and delivery) and (for delivery only) another guy, a former Gurkha soldier. Both great.

REPORT THIS REVIEW

Review 26 Mar 2021 Recommended by customer in OX16 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was over 2 days 7 weeks apart with my possessions held in storage until my house was ready.

Cost: £3500

"The quote was carried out thoroughly and professionally, giving me confidence in the company. As a recently bereaved widow, I appreciated all the help in understanding the process.

The team on the day was friendly, efficient and very helpful. I couldn't believe how quick it all took.

On moving in day, again the team was very good. I WAS SO STRESSED but they took everything in their stride and managed to show horn all the boxes into my house and garage.

I am so grateful to everyone at Jamie Briggs for the support and professionalism at a very difficult time for me."

Team:
Julian, Dawn, Hayley and all the boys on the removal team

REPORT THIS REVIEW

Review 20 Mar 2021 Recommended by customer in MK18 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business Jamie Briggs Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-bicester-jamiebriggsremovalsstorageltd-14975

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Total move from a large house to a much smaller one

Cost: £7000

"We were entirely happy with every aspect of the removal service"

Team:
Dan and all his team were excellent

REPORT THIS REVIEW

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