Jamie Briggs Removals & Storage Ltd

Building 345, Heyford Park, Camp Road, Upper Heyford
Bicester
Oxfordshire
OX25 5HA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.4/10
533 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 533 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Thanks to the staff at Jamie Briggs, our move was straightforward. The staff were unfailingly polite and helpful and I am glad to recommend them. All our queries were answered and we felt we were i...."   more
 
" The whole experience was straightforward and smooth, from the visit by the assessor, to the quote and acceptance online, to the highly professional and efficient packing and loading and the unloading ...."   more
 
" The team were really friendly. Having had a terrible experience with moving companies before, it was really refreshing to have a polite and professional team moving with us, who went the extra mile an...."   more
 
" All went smoothly and fast; the crew was friendly, professional and efficient."   more
 
About Us

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 95%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 85%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 96%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

access 12
arrived 19
belongings 16
boxes 35
Briggs 136
brilliant 24
care 29
careful 24
certainly 15
cheerful 11
considerate 12
contact 11
courteous 32
crew 17
damage 14
definitely 35
delighted 16
delivery 11
efficient 67
excellent 97
experience 27
extremely 34
friendly 71
friends 26
Furniture 32
good 58
great 41
guys 32
happy 36
hard 35
helpful 102
highly 37
Jamie 128
packed 27
packing 41
pleased 33
polite 79
process 22
professional 63
really 35
recommend 114
recommended 40
removal 72
removals 40
service 133
stress 24
stressful 28
team 99
thank 38
trouble 26
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Aug 2019
Recommended by customer in OX16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from a terraced house to a flat i.e. downsizing.

"Thanks to the staff at Jamie Briggs, our move was straightforward. The staff were unfailingly polite and helpful and I am glad to recommend them. All our queries were answered and we felt we were in the hands of a competent firm."
 
 
Team:
George, Marcus and ? (sorry I can't remember his name)
 
 
 


Review 12 Aug 2019
Recommended by customer in 9850
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move 2 bedroom flat in Oxford to a house in northern Denmark.
 
Cost: £8000
 

"The whole experience was straightforward and smooth, from the visit by the assessor, to the quote and acceptance online, to the highly professional and efficient packing and loading and the unloading in Denmark.
The packers and movers were friendly and courteous, and did everything with the minimum of fuss, even though they had to shuttle several loads on the smaller van to the larger one because of the limited access at our old address.
It was an expensive move, but I can't see how it could have gone any smoother."
 
 
 
 


Review 22 Jul 2019
Recommended by customer in ME15
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard move of a three bedroom house.
 
Cost: £2000
 

"The team were really friendly. Having had a terrible experience with moving companies before, it was really refreshing to have a polite and professional team moving with us, who went the extra mile and wouldn't allow us to lift a finger."
 
 
Team:
Dan
 
 
 


Review 13 Jul 2019
Recommended by customer in TW1
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat content from Oxford 3rd fl to Twickenham 3rd fl no lifts
 
Cost: £1100
 

"All went smoothly and fast; the crew was friendly, professional and efficient."
 
 
 
 


Review 11 Jul 2019
Recommended by customer in ox16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After being given boxes to pack,which I chose to do myself, the lads turned up promptly and loaded the vehicles with quiet and thoughtfully checking items to be taken or not. the vehicles were loaded by 11.00a.m. and then they proceeded to the new address, where all was unloaded very carefully and even checked as to what was to be placed where. Very considerate and very patient considering such a very HOT day.
 
Cost: £762
 

"With moving being one of the most stressful times, for a single person to cope with everything, the lads were polite, helpful in putting things just where needed,and no damage at all. IF I had to move again, I would certainly use this company, making sure they did the packing, as I was not very good at assembling the boxes."
 
 
Team:
Jack and George
 
 
 


Review 19 Jun 2019
Recommended by customer in OX15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move of a 4 bedroom house to a 5 bedroom 3 story house. We also used the packing service

"We were very happy with the service from Jamie Briggs Removals. The chaps (Keith and George) who did the packing the day before were excellent and very professional and friendly. The way everything was packed was great. They were also there for the move along with another guy Dan who was also a really nice guy. They took great care of our items and worked so hard even with it pouring with rain all day. I highly recommend Jamie Briggs Removals."
 
 
Team:
Keith, George, Dan
 
 
 


Review 17 Jun 2019
Recommended by customer in OX17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from London property to put things into storage prior to relocating to Oxfordshire. Jamie Briggs removals came and packed everything, carefully wrapping and boxing everything including art works and glassware. Professional, courteous and excellent service. Was highly recommended to me by a friend who has used them for several moves and I will definitely use them for future jobs.

"Great service, called and was answered by efficient professional lady who took me through the removals procedures. Emails sent, visit confirmed, was visited and quoted for the work. All went smoothly and very professional. Well wrapped from artworks to glass ware. Furniture dismantled and carefully carried down narrow stairs. Competitive quote - better than other companies. Storage provided for month needed. Excellent. Highly recommended. Delighted to see boxes reused where able and commitment to recycling and limited wastage."
 
 
 
 


Review 30 May 2019
Recommended by customer in TS25
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
move into storage then to new address including packing etc.

"very pleased with the removal, was a bit upset that we had to wait nearly two weeks for our stuff to be brought to our new address due to them being very busy , although we can understand this as they were very good at their job."
 
 
Team:
sorry I cannot remember but they were very professional
 
 
 


Review 13 May 2019
Recommended by customer in W14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving our of a London flat and into own storage. Flat up two flights of stairs.

"Really helpful and friendly service. They very cheerfully carried box down three flights of stairs. It was a long day but they were cheerful throughout."
 
 
 
 


Review 10 May 2019
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A domestic house move between two four bedroomed properties approx 15 miles apart. Items pre-packed by us apart from china/other fragile items. Collection and delivery on the same day
 
Cost: £955
 

"The move went as smoothly as possible and Jamie Briggs proved to be an efficient service provider who we would recommend to others.
They came over as experienced operators with a pragmatic approach. For example there were certain awkward items we hadn't managed to pre-pack, but Briggs' simply finished things off quickly and without fuss."
 
 
Team:
Can't remember
 
 
 


Review 10 May 2019
Recommended by customer in ox15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was local and we used the full packing service.

"Excellent in every aspect. The removers were very respectful, good natured, hard working and efficient. I would recommend then unreservedly."
 
 
 
 


Review 30 Apr 2019
Recommended by customer in OX28
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Normal straightforward move within the same town. Previously, we had moved from our former home into temporary rented accommodation and were not satisfied with the service from a different company. So, when we were planning our move from our rented house to our new home we looked for a different company and chose Jamie Briggs.
 
Cost: £800
 

"Firstly, a good price!
They listened to me and genuinely seemed interested in my situation.
They came promptly to look and give a quote.
Lovely but professional people face to face and on the phone.
Kept in contact once booked and confirmed the arrangements a few days before - lovely people on the phone.
Came when they said and worked hard all day to get the job done.
Very polite and nice men on the day.
Overall, they did what they said they would do, were nice whilst doing it and didn't take the mickey with the price.
I would definitely use them again, although we don't plan to move anytime soon!
I would definitely recommend them."
 
 
 
 


Review 19 Apr 2019
Recommended by customer in WR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from Oxfordshire to Worcestershire, both bungalows but one up a flight of 8 stone steps. An unusually warm day for March.

"All carried out extremely professionally from the initial quotation through to after care. Everything was explained well. We changed dates a couple of times but the company were very obliging. On the day, the three removal men were very good, after a quick tour of the property they worked as a team to load the lorry, including dismantling a large wardrobe. At the other end a quick tour and on with the job. An 8.30am start and a 5.00pm completion, including a ninety minute drive. Very professional, friendly and helpful men. Would highly recommend."
 
 
Team:
Tom, Neil and Dan were the removal men
 
 
 


Review 17 Apr 2019
Recommended by customer in OX7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from the cottage around the corner to a bungalow

"The removal men were excellent. Polite , considerate . We had a joke and they treated me with kindness and respect. They made a stressful time so easy. I was dreading it after living in the cottage for 54 years . They helped decide the best position for my furniture in the new bungalow. They were great. Thankyou so much"
 
 
Team:
i'm sorry but i have forgotten
 
 
 


Review 25 Mar 2019
Recommended by customer in OX15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was to remove all household and garage contents to go into store for a few weeks whilst waiting for my new house to be available. Some of the garage items were quite heavy which did not present a problem. Mirrors and paintings were removed fed from my walls and individually packed with protective coverings.

"The whole process was excellent from start to end. All items not boxed such as furniture, mirrors and paintings were individually wrapped in several layers of thick brown paper and stacked in the transport crates on the lorry. The crates are on pallets for easy removal into store whilst waiting a few weeks for my new house to be available.
The guys who loaded and unloaded the lorry were well organised and thorough with nothing being too much trouble. They were very careful not to scuff paintwork and floor coverings were protected.
Overall an impressive and professional service which I would strongly recommend."
 
 
 
 


Review 8 Mar 2019
Recommended by customer in DT6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"From the day we booked with the office staff to the day the van turned up I knew we would be looked after.This was our third time over 8 years using Jamie Briggs. The lads who we had to do a three day move from Oxfordshire to Dorset were so polite and willing with all our needs in moving.Nothing was too much trouble and they never seemed to tire or run out of energy. I cannot praise them enough for being tidy and not marking walls or damaging anything.
We would definitely use the company again but we are definitely not moving again!! Thank you everyone at Jamie Briggs."
 
 
Team:
Wayne Jacob
 
 
 


Review 5 Mar 2019
Recommended by customer in NE48
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Oxfordshire to Northumberland.
 
Cost: £2124
 

"Team arrived promptly and were highly professional, helpful and hard working getting the lorry loaded in a day. We met the team the following day and part unloaded and then finished off the unloading the following morning. Everything was intact & placed wherever we required it. The team worked incredibly hard over the three days and were outstanding in all aspects."
 
 
Team:
Dusan, Jordan & Tom.
 
 
 


Review 4 Mar 2019
Recommended by customer in WR11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They had to make 2 other collections for storage before packing up the house. Nothing was too much trouble for any of them.
 
Cost: £2300
 

"They introduced themselves and we're quite clear as to what they were doing. They worked incredibly hard and had very few breaks. They aren't the cheapest but worth every penny. Such nice workers."
 
 
Team:
George 2 x Dan Neil and 2 others
 
 
 


Review 10 Feb 2019
Recommended by customer in OX16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was only half a mile but I had 60 years of things to move. And then it snowed.

"Nothing was too much trouble. They were very professional. Brilliant service.
"
 
 
Team:
Julian and Daniel
 
 
 


Review 10 Feb 2019
Recommended by customer in OX77
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 4/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
When a JB employee came to estimate the removal requirements/cost I thought I was moving to a rental cottage, from my four-bedroom/four reception room home of 23 years, and at that time I thought I would be needing to have some property put into storage and some dropped off/moved into the rental cottage. This was deemed not to be a problem at all, which was accommodating. However, the rental fell through, so all my property was then due to go into a storage container - not belonging to the removal company. I used alternative storage, purposefully, because I wanted to have 24/7 access to my belongings, without incurring charges or giving notice. I was sent a choice of quotes. I had also arranged for the Council to collect 6 items from my driveway, on the second day of a two-day removal process. The team were willing to put the goods on my driveway, which was very helpful. It all appeared to go smoothly.

"The original visit was made by an obviously experienced, helpful, knowledgeable individual. The office administrator ?() was charming, helpful, positive and friendly. It was made to seem a straightforward, everyday occurrence whereby I felt I was in good hands. (The company had been recommended by my ex-husband who had moved recently, and by my estate agent).

The only negative issue was that, when I arrived at the storage facility on Day 2, towards the end of the last load, I found that the container had been packed solid, without a "passageway" up the centre that was to enable me to access my belongings for as long as I might need to - which could be months. When I asked why it had been done like that, and not as I had specified, I was told that I would have needed more containers to fit everything in. I believe I should have been given that choice, on day one, when the container was being filled, As it is, I have chosen to take on a second container and will have to - somehow - re-arrange the boxes, with help, which I am hoping wont be a financial requirement."
 
 
Team:
Ben, Jacob, Graham (Foreman)
 
 
 

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