Clark & Rose (Removals) Ltd

Where reputations count.

14 Eldon Way
Biggleswade
Bedfordshire
SG18 8NH

Removers - Removals Companies

www.clarkandrose.co.uk

Email This Business

Tel 01767 604 364

Listed under: Removers / Removal Companies

96% recommended Rating 9.4/100
201 reviews since 2007

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 201 reviews since 2007

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.2/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.6/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Recent Reviews

" Thoroughly impressed with all aspects of the move included packing, very efficient, friendly, organise, helpful. Nothing was too much bother Would thoroughly recommend." more

" Given what a stressful time moving house can be, particularly as my wife had been in hospital with covid pneumonia not long before, our crew, and the office staff involved were extremely helpful and o...." more

" This was our sixth removal and we were dismayed at some of the practices the removal team followed, eg. emptying clothes and other drawers into boxes instead of handling each drawer separately and mov...." more

" Polite, helpful, jolly. A good team of people. " more

About Us
Information provided by the business
Legal Name: Clark & Rose (Removals) Ltd. Limited Company.

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Review 4 Aug 2022 Recommended by customer in NK18 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3-bedroom house to 5-bedroom house access three storeys.
Even looked after all the childrens lego and a sunflower they were growing for a competition to ensure it arrived in one piece.

Cost: £3067

"Thoroughly impressed with all aspects of the move included packing, very efficient, friendly, organise, helpful. Nothing was too much bother
Would thoroughly recommend."

Team:
Terry Ady Matt Callum

REPORT THIS REVIEW

Review 2 Aug 2022 Recommended by customer in SA62 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Under 1 year business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was over a reasonable distance, but everything was done to time, and with a great deal of support from crew, who in addition to the move, were willing to help out with a number of jobs that needed instant attention at our new address.

Cost: £2500

"Given what a stressful time moving house can be, particularly as my wife had been in hospital with covid pneumonia not long before, our crew, and the office staff involved were extremely helpful and organised, which made quite a difficult time so as well as it possibly could have done.
Overall we are very happy indeed with how everything went."

Team:
Shaun Steve Keican

REPORT THIS REVIEW

Review 29 Jun 2022 Not Recommended by customer in MK45 My Age: 70 + I'm: Male My level of experience of similar services: Average I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	2/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A straightforward move from a semi-detached house to a bungalow on mile apart.

Cost: £3352

"This was our sixth removal and we were dismayed at some of the practices the removal team followed, eg. emptying clothes and other drawers into boxes instead of handling each drawer separately and moving it infact, I ask of care in handling furniture leading to damage and a subsequent claim, and an impr3ession that not all the team were professional and well-trained"

Team:
John Tom Ady

REPORT THIS REVIEW

Review 17 May 2022 Recommended by customer in SG5 My Age: 50 - 59 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House had to be packed and delivered in the same day.

Cost: £2000

"Polite, helpful, jolly. A good team of people. "

Team:
Ady Matt Terry

REPORT THIS REVIEW

Review 1 May 2022 Recommended by customer in SG18 My Age: 60 - 69 My level of experience of similar services: Experienced I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed house to 4 bed house with many garden potted plants.

Cost: £2010

"The Clark and Rose staff were excellent. Due to sickness of one of the team a contractor was used. The non Clark and Rose employee was noticeable. "

Team:
Disco Matt

REPORT THIS REVIEW

Review 27 Apr 2022 Recommended by customer in LN9 My Age: 70 + My level of experience of similar services: Average I have known this business: 1 - 5 years business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were very impressed with the way the company dealt with our move.
The team were brilliant they handled everything with care, moving out and moving into new home.

Cost: £1838

"Would highly recommend Clark & Rose.
We were dreading the move from Bedfordshire to Lincolnshire but they made it go so smoothly"

Team:
Ady John Tom Matt

REPORT THIS REVIEW

Review 21 Apr 2022 Recommended by customer in IP20 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move went smoothly thanks to the brilliant removal guys. They took care, asked questions and packed everything quickly and with great care. They went far a beyond when it come to reassembling some wardrobes. They deserve 10/10 just for that!

Cost: £3300

"We were very pleased with the way the move went. All the men were kind and thoughtful when moving everything for my 92 years old dad. They were friendly and worked extremely hard.
Big thank you to you all for helping a stressful time be much less stressful."

Team:
Liam Matt John Terry Chr

REPORT THIS REVIEW

Review 19 Apr 2022 Recommended by customer in SG5 My Age: 50 - 59 My level of experience of similar services: Average I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Crew turned up on time and were very helpful
Special thanks to Matt and Chris
Tom needs to learn to be less moany and needy!

"Special thanks to Zuzana for her continued patience with changing dates and numerous emails which she answered promptly and politely always.
Thanks
Zuzana"

Team:
Chris Liam Callum Tom

REPORT THIS REVIEW

Review 12 Apr 2022 Recommended by customer in LE14 business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The removal men were helpful and professional and worked really hard. It was a long day but they remained pleasant and polite throughout."

Team:
Terry John Tom

REPORT THIS REVIEW

Review 12 Apr 2022 Recommended by customer in SG18 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"I was very happy with Clark and Rose and I would recommend them to anyone."

Team:
Adrian John Tom

REPORT THIS REVIEW

Review 4 Apr 2022 Recommended by customer in PH26 My Age: 50 - 59 I'm: Male My level of experience of similar services: Above Average I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long-distance move to Scotland

Cost: £3399

"Very happy with overall service from all involved."

Team:
Ashley Adrian

REPORT THIS REVIEW

Review 4 Apr 2022 Recommended by customer in SG6 My Age: 30 - 39 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a 3-bed to a 4-bed house locally.

Cost: £900

"Excellent service at all points.
The removal team worked efficiently and effectively and were friendly and professional."

Team:
Steve John Tom

REPORT THIS REVIEW

Review 3 Mar 2022 Recommended by customer in TR11 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Hertfordshire to Cornwall, taken over 3-4 days. Down sizing from large family home of 35 years.

Cost: £5000

"Clark & Rose were very accommodating with our frequent delays with our buyers. The whole team is very efficient and professional as well as friendly and understanding. There were no losses or breakages."

Team:
Terry John

REPORT THIS REVIEW

Review 8 Feb 2022 Recommended by customer in SG4 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving to 3-bed property
Access down steps

Cost: £1070

"The team were fantastic, polite, professional, and very hard working.
No issues or breakages would thoroughly recommend C+R for active removals."

Team:
Tom Terry John Adrian

REPORT THIS REVIEW

Review 16 Jan 2022 Recommended by customer in LL12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from large five-bed property to large outbuilding mover and packer did an excellent job.
Most interesting was having to take driver to A&E at new property!!

Cost: £7100

"Mover did an excellent job in very difficult circumstances. Well done to Disco, Gerry and John for all their help."

Team:
Disco Terry John

REPORT THIS REVIEW

Review 10 Jan 2022 Recommended by customer in AB54 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

packing and removal of 3/4 bed house to much smaller property. Move staggered over four days.
C/R were exceptional

Cost: £5000

"Amazing service from the whole team. Logistics were considered and the upload to offload time worked very well for our schedule.
Absolutely first class from start to finish and we will use C/R again."

Team:
Dan Septon

REPORT THIS REVIEW

Review 23 Nov 2021 Recommended by customer in HP23 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1250

"Professional, humorous, and extremely helpful movers - they made the whole moving experience enjoyable!"

Team:
John K Ashley B

REPORT THIS REVIEW

Review 23 Nov 2021 Recommended by customer in AB34 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We were relocating from a top floor rented flat to a home in Scotland. Our belonging were mainly record (Vinyl) and books to be carried down narrow staircase from two floors up.

Cost: £2300

"We were very grateful to have the offer of a half load which suited us perfectly. The whole operation went according to plan. Particularly impressed by collection/delivery team. This was our first experience of moving and a positive one."

Team:
Graeme John Matt

REPORT THIS REVIEW

Review 16 Nov 2021 Recommended by customer in CO16 My Age: 70 + I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move was good and well organised

"All were well organised they turned up on time very pleasant and worked hard.
From start to finish everything was very good and organised."

Team:
Ashley John

REPORT THIS REVIEW

Review 26 Oct 2021 Recommended by customer in FK9 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business Clark & Rose (Removals) Ltd https://www.referenceline.com/removers_removals_companies-in-biggleswade-clarkroseremovalsltd-15486

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move excellent

"The move was dealt with extremely well and pleasantly by the team."

Team:
Lewis Tom

REPORT THIS REVIEW

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