Gentle Giants Removal Company

Unit 10, Ganders Business Park, Kingsley
Bordon
Hampshire
GU35 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Gentle Giants Removal Company 9.6/100
896 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 896 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The price represents value for money

 
 
 
Recent Reviews 
 
" Amazing! From start to finish. A thousand thanks."   more
 
" Gentle Giants were very professional from start to finish and we were very impressed with the excellent customer service we received from everyone involved. Nothing was too much trouble for them and ...."   more
 
" Highly recommended. Handled requirements and move perfectly and courteously. "   more
 
" Fantastic people to work with. I had to work away so to know that the move was being handled was amazing. Everything moved safely and quickly including all the potted plants that I couldn't face movi...."   more
 
 
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Customer Reviews
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Review 25 May 2022
Recommended by customer in PL30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Due to living in rented accommodation for a year, we had two moves including two separate storage areas which GG coordinated with great skill.
We also had a large collection of outdoor pots and plants which were all moved without damage - well done!
 
Cost: £5460

"Gentle Giants were very professional from start to finish and we were very impressed with the excellent customer service we received from everyone involved.
Nothing was too much trouble for them and we would highly recommend them to anyone considering a house move.
Thank you to all involved."
 
 
 
 
Team:
Matt Holbi Nick Ross Tony
 
 
 


Review 25 May 2022
Recommended by customer in GU32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Down-sizing 5-bed house to 2.5-bed house so interesting challenges! But all done superbly.
 

"Amazing!
From start to finish.
A thousand thanks."
 
 
 
 
Team:
Tony Nick Nick Paul Ale
 
 
 


Review 21 May 2022
Recommended by customer in RG25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From an 8 bedroom house to 3 bed, so some direct and some into and out of storage. Multi phase move.
 
Cost: £9000

"Highly recommended. Handled requirements and move perfectly and courteously. "
 
 
 
 
Team:
Ross Tony Nick Jason Holb
 
 
 


Review 13 May 2022
Recommended by customer in GU34
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
packing and moving a very cluttered one-bedroom flat. There was outdoor steps, as the flat was on the first floor. It also involved an alleyway and tight vehicle access.
 
Cost: £2355

"Fantastic people to work with. I had to work away so to know that the move was being handled was amazing.
Everything moved safely and quickly including all the potted plants that I couldn't face moving myself."
 
 
 
 
Team:
Tony Paul Alex Holbie Ros
 
 
 


Review 13 May 2022
Recommended by customer in GU30
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3-bed semi townnhouse over 3 floors to 4-bed detached. We had large American fridge-freezer and a very large, heavy potted olive tree. ALl moved successfully without damage.
 
Cost: £2353

"Gentle Giants were fabulous! from Lynne and Seb in the office the team on one day. Worth every penny! and I can't fault our experience.
I would recommend - and have done already."
 
 
 
 
Team:
Nick Tony Paul Jason Alex
 
 
 


Review 11 May 2022
Recommended by customer in GU9
 My Age: 40 - 49 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved us two streets over, managed to move tricky treadmill as well!
 
Cost: £1900

"Excellent service, really helpful and made the move as stress-free as possible.
Totally/recommend."
 
 
 
 
Team:
Ross Alex Nick Holbie
 
 
 


Review 27 Apr 2022
Recommended by customer in PO4
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The team moved us on the 14th March from Bordon to Portsmouth. They were very careful with my piano!
 
Cost: £1500

"We would to thank every member of the five-man team for their kindness during the entire move. They were calm and patient and actually made it a pleasant and stress-free experience for us."
 
 
 
 
Team:
Paul Nick Tony Jason Alex
 
 
 


Review 19 Apr 2022
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I was quite satisfied in all your actions regarding my recent move to Kent
Thank you very much.
"
 
 
 
 
Team:
Alex Jason Paul
 
 
 


Review 13 Apr 2022
Recommended by customer in GU34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of entire cottage for refubrishment
 

"Gentle Giants did a brilliant job and particularly moving stuff back in and looking after our brand new carpets."
 
 
 
 
Team:
Ross Nick
 
 
 


Review 12 Apr 2022
Recommended by customer in GU34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a rental to new purchase home. The rental had some challenging access issues and to new property had access issue a narrow driveway.
 
Cost: £812

"Gentle Giants were great from the initial quote up until final move they were friendly, professional, efficient, and helpful. We would recommend them"
 
 
 
 
Team:
Jason Steve
 
 
 


Review 7 Apr 2022
Recommended by customer in PO19
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
3-bed semi to 3-bed detached
 
Cost: £1625

"What could have been a stressful day went smoothly thanks to the crew of three who became crew of five and so move was quick. No damage, courteous, polite and friendly."
 
 
 
 
Team:
Ross Tony Holbie
 
 
 


Review 4 Apr 2022
Recommended by customer in GU10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It was a rather complicated move some items were in store for two months, and some retrieved from temporary accommodation for the final stage of the move (two houses into one). The buying and selling did not all go smoothly.
 
Cost: £1607

"Gentle Giants were really helpful and went beyond the basics to make it work they were as flexible as they could be with timings, always approachable, friendly, and professional. Their charges were reasonable and I would definitely recommend them."
 
 
 
 
Team:
Paul Holbie Matt Tony
 
 
 


Review 4 Apr 2022
Recommended by customer in GU10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was challenging as we were not able to get the keys. On the day
Gentle Giants were very understanding and cooperative.
 

"Gentle Giants were professional from the moment I requested a quote until the last packing box was delivered. The staff were more than helpful and cheerful and nothing was too much trouble. A wonderful team of men who lightened our lead"
 
 
 
 
Team:
Nick Tony Matt Holbie Ro
 
 
 


Review 17 Feb 2022
Recommended by customer in GU34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Residential home removal.
 

"Very impressed at the service provided from initial quote to completion of the move.
Lovely, friendly team on the day of move made everything run smoothly.
Would not hesitate to recommend.
Thank you!"
 
 
 
 
Team:
Steve Jason Alex Paul
 
 
 


Review 11 Feb 2022
Recommended by customer in NE66
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Very good
 

"Very efficient and helpful"
 
 
 
 
Team:
Jason Tony Paul Holbie
 
 
 


Review 30 Dec 2021
Recommended by customer in IP31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To move three-bed property to 2-shed contents and 31 pots and plants.
 
Cost: £4000

"An excellent company who made my move as stress-free as is possible. which kept me posted and included throughout the process
Would thoroughly recommend and would use again."
 
 
 
 
Team:
Nick Stev
 
 
 


Review 30 Dec 2021
Recommended by customer in ST17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Everything went seamlessly the team were very helpful and professional including helping to place everything where we wanted due to decorating challenges.
 
Cost: £2850

"We were delighted by the service Gentle Giants provided from start to finish."
 
 
 
 
Team:
Nick Steve Holbie
 
 
 


Review 26 Nov 2021
Recommended by customer in GU34
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
They fitted in my removal at very short notice also arranged storage on my new house was not available
 
Cost: £4000

"Excellent service very careful employees very courteous always on time and laid out cleaning materials"
 
 
 
 
Team:
Nick Tony Alex Tom
 
 
 


Review 26 Nov 2021
Recommended by customer in GU10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Two phrases - from old house into storage for 4 1/2 months
Cost of storage
The out of storage move into new house
 
Cost: £10000

"The staff were very friendly, polite and helpful.
Only one tiny bit of damage noticed - clip-on frame on picture."
 
 
 
 
Team:
Nick Tony Nick Holbie
 
 
 


Review 26 Nov 2021
Recommended by customer in GU34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic
 
Cost: £3581

"Helpful, professional, friendly service. Great care taken by the team.
Office staff also very kind, polite and helpful. Out second move with you - will recommend."
 
 
 
 
Team:
Ross Tony Matt Steve
 
 
 

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