Gentle Giants Removal Company

Unit 10, Ganders Business Park, Kingsley
Bordon
Hampshire
GU35 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Gentle Giants Removal Company 9.6/100
881 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 881 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" An excellent company who made my move as stress-free as is possible. which kept me posted and included throughout the process Would thoroughly recommend and would use again."   more
 
" We were delighted by the service Gentle Giants provided from start to finish."   more
 
" Excellent service very careful employees very courteous always on time and laid out cleaning materials"   more
 
" The staff were very friendly, polite and helpful. Only one tiny bit of damage noticed - clip-on frame on picture."   more
 
 
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Customer Reviews
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Review 30 Dec 2021
Recommended by customer in IP31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To move three-bed property to 2-shed contents and 31 pots and plants.
 
Cost: £4000

"An excellent company who made my move as stress-free as is possible. which kept me posted and included throughout the process
Would thoroughly recommend and would use again."
 
 
 
 
Team:
Nick Stev
 
 
 


Review 30 Dec 2021
Recommended by customer in ST17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went seamlessly the team were very helpful and professional including helping to place everything where we wanted due to decorating challenges.
 
Cost: £2850

"We were delighted by the service Gentle Giants provided from start to finish."
 
 
 
 
Team:
Nick Steve Holbie
 
 
 


Review 26 Nov 2021
Recommended by customer in GU34
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
They fitted in my removal at very short notice also arranged storage on my new house was not available
 
Cost: £4000

"Excellent service very careful employees very courteous always on time and laid out cleaning materials"
 
 
 
 
Team:
Nick Tony Alex Tom
 
 
 


Review 26 Nov 2021
Recommended by customer in GU10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two phrases - from old house into storage for 4 1/2 months
Cost of storage
The out of storage move into new house
 
Cost: £10000

"The staff were very friendly, polite and helpful.
Only one tiny bit of damage noticed - clip-on frame on picture."
 
 
 
 
Team:
Nick Tony Nick Holbie
 
 
 


Review 26 Nov 2021
Recommended by customer in GU34
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic
 
Cost: £3581

"Helpful, professional, friendly service. Great care taken by the team.
Office staff also very kind, polite and helpful. Out second move with you - will recommend."
 
 
 
 
Team:
Ross Tony Matt Steve
 
 
 


Review 17 Nov 2021
Recommended by customer in GU10
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"They arrived on time each day, worked hard but disappeared by 2 PM. "
 
 
 
 
Team:
Tony Nick Alex Ross
 
 
 


Review 17 Nov 2021
Recommended by customer in GU27
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a three-bedroom centre terraced house to a 3-bedroom semi-detached.
Road parking in narrow lane with steps up.
 
Cost: £1506

"The team were polite and courteous. Nothing was too much trouble. They found they could not get a chest of drawers down the junction of staircase so had to dismantle it. They had to take the top off the dining table to get it into the new house. All this was done with great care and consideration.
A great team."
 
 
 
 
Team:
Nick Jason Holbie
 
 
 


Review 17 Nov 2021
Recommended by customer in BA15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from farmhouse in Surrey to a smaller house in Wiltshire.
We had many pictures which were moved without any damage similarly we had much silver and glass which were all undamaged.
 
Cost: £6961

"The move was trouble-free and any small request was willingly carried out.
The team kept us informed of what was going on.
They were very understanding of a couple in their 70s moving for the first time in nearly 40 years. "
 
 
 
 
Team:
Tony Nick Matt Steve
 
 
 


Review 17 Nov 2021
Recommended by customer in GU35
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packhouse
Moved one mile
Unpacked
 

"The team were fantastic, so efficient, calm, organised and kind. They worked very hard and were very understanding as we were only allowed into the house very late. They did everything to get it in so quickly."
 
 
 
 
Team:
Nick Alex Jason Holbie Ni
 
 
 


Review 20 Oct 2021
Recommended by customer in SO41
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Farnham to Lymington with packing
 
Cost: £3500

"Really great service the guys were very professional and helpful."
 
 
 
 
Team:
Jason Nick Tom
 
 
 


Review 18 Oct 2021
Recommended by customer in GU34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from a 3-bed and garage to a 2-bed
 

"Packed quickly and everything was safe.
Cracked jokes throughout moving day, which helped lighten a difficult day.
Showed concern that I did have a bedroom - how was I to fit in a room full of boxes.
They were truly lovely men, who did a great job.
I'm just sorry my ceiling were so low and they kept hitting their heads on the stairs and door frames. "
 
 
 
 
Team:
Tony Tom Alex Jan Bob
 
 
 


Review 16 Oct 2021
Recommended by customer in TQ4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from one 5-bed house to another and had a mountain of stuff which they packed and unpacked carefully and considerately nothing was too much trouble.
 

"Thank you so much to the team, especially Tony who gave me some very useful advice! It was nice to see a familiar face on the second part of the move. Thank you all for making it as stress-free as possible"
 
 
 
 
Team:
Nick Jason Tom Tony
 
 
 


Review 14 Oct 2021
Recommended by customer in BA21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
An out of area move over two separate days. Belongings removed at correct time.
Belongings delivered two days later at correct time.
 
Cost: £1700

"Jan and Tony were fantastic everything went very smoothly
A very relaxing move no stress."
 
 
 
 
Team:
Jan Tony
 
 
 


Review 14 Oct 2021
Recommended by customer in GU35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move a bath from ground floor to second floor, very tricky stairs used a service lift and four men.
The bath was in excess of 100 Kg
 
Cost: £246

"Very polite efficient and courteous service, we were very pleasantly surprised."
 
 
 
 
Team:
Ross Jan Jason
 
 
 


Review 12 Oct 2021
Recommended by customer
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Nick Matt
 
 
 


Review 12 Oct 2021
Recommended by customer in SO21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Some tight corners but all went remarkably smoothly.
 
Cost: £1500

"I have used Gentle Giants four times now and wouldn't use any other service trustworthy, efficient, hard-working, reliable, pleasant."
 
 
 
 
Team:
Tony Matt Holbie Jason
 
 
 


Review 11 Oct 2021
Recommended by customer in GU10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Gentle Giants collected goods on Monday 20th and stored until 24th. When delivered no moaning for double loading
 

"Very satisfied with two removal by Gentle Giants and will use them next time."
 
 
 
 
Team:
Alex Tony Ross
 
 
 


Review 8 Oct 2021
Recommended by customer in TF5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Hampshire to Shropshire.
As the property was a three min walk from G.Giants, five men arrived to load and done efficiently and quickly. 2 then walked back. Biggest challenge was for the men to find petrol for the rtn.
 
Cost: £799

"Couldn't fault the removal company arrived promptly and worked in a very organized manner. The extra men meant the journey got underway very promptly. As some items were being left they continually checked if the items were staying/going.
Everything had been packed ready but they ensured they protected every item and we had no complaints very obliging and put everything in place in Shropshire.
Really appreciated the fact that they dismantled and rebuilt the IKEA wardrobe"
 
 
 
 
Team:
Alex Nick Tony
 
 
 


Review 14 Sep 2021
Recommended by customer in PE22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three-day move
. Pack
. Load and drive
. Unpack
Hampshire to Lincolnshire
 

"Excellent service, very prompt, expert packing and nothing was too much trouble fantastic group of guys and a first-rate company.
Totally recommend "Gentle Giants". I can't say enough about how professional, courteous, and fun they made the experience. Perfect in every way.
Five stars all the way."
 
 
 
 
Team:
Ross Alex Kev Nick Tony T
 
 
 


Review 9 Sep 2021
Recommended by customer in GU10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a large move - from a 7-bedroom house to a 6-bedroom house, packing included.
 
 
 
Team:
Ross Yan Alex Matt Tom Ke
 
 
 

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