Gentle Giants Removal Company

Unit 10, Ganders Business Park, Kingsley
Bordon
Hampshire
GU35 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Gentle Giants Removal Company 9.6/100
937 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 937 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" I was impressed by the efficiency and professionalism of the packing and loading, especially as some items were going into storage and some to the new house. Arriving at the new house, great skill and...."   more
 
" Packing service excellent. All items, including china items very well packed. Team arrived as expected and loaded up with good humour and minimum fuss. Delivery to new property delayed due to delays...."   more
 
" There was a long wait before we could enter the new house but the team were very patient and did not complain."   more
 
" As above"   more
 
 
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Review 4 Dec 2023
Recommended by customer in TQ9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a lengthy move but everything went well and according to the plan. The main packing was done very efficiently on day one; the last things and move to Devon on day two.
 

"I was impressed by the efficiency and professionalism of the packing and loading, especially as some items were going into storage and some to the new house. Arriving at the new house, great skill and ingenuity were shown in getting my large sofa over the 7-foot-high front garden wall (it was too wide for the gate). All was done with cheerfulness and courtesy. "
 
 
 
 
Team:
Nick Holbie Matt
 
 
 


Review 17 Oct 2023
Recommended by customer in GU9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Limited access to leaving property - measured to ensure correct vans were deployed
 
Cost: £3257

"Packing service excellent. All items, including china items very well packed.
Team arrived as expected and loaded up with good humour and minimum fuss.
Delivery to new property delayed due to delays at solicitors. However, the team was good-humoured and unloaded carefully when access was granted.
"
 
 
 
 
Team:
Ross Nick Kev Simon Jason
 
 
 


Review 10 Oct 2023
Recommended by customer in GU27
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 5-bedroom house to 3-bed chalet bungalow
 
Cost: £2736

"There was a long wait before we could enter the new house but the team were very patient and did not complain."
 
 
 
 
Team:
Tony Kev Sinon Nick Jason
 
 
 


Review 16 Sep 2023
Recommended by customer in GU10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went very well. Turned up on time, _____
4 __ men all very professional and hard working. Very pleased
 
Cost: £2403

"As above"
 
 
 
 
Team:
Simon Nick Ross Holb
 
 
 


Review 3 Sep 2023
Recommended by customer in GU9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of various furniture elements to Isle of Wight. Also my husband had just had a heart OP did to help me they moved a sofa that I couldn't manage myself.
 
Cost: £882

"Really impressed with the move - speed and efficiency of booking the move. Men were polite, punctual, and happy to help. Well packaged did no breakages, and all moved very clearly.
10/10 service. "
 
 
 
 
Team:
Tony Lee
 
 
 


Review 3 Sep 2023
Recommended by customer in DL14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Three day move - day1 pack.
Day 2 - Finalise pack and travel
Day 3 - Unpack.
 
Cost: £5116

"The team were excellent from start to finish. Fitted in the move at short notice. The team were really helfpul, polite and efficient and I cannot praise them enough. Nothing was damaged of broken. They were more expensive than three other quotes but when all three were fully booked Gentle Giants came to the rescue. We paid extra for them to dismantle and build the beds and this was worth the cost. "
 
 
 
 
Team:
Nick Simon Lee
 
 
 


Review 31 Aug 2023
Recommended by customer in GU35
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1 day of packing
1 day of moving.
 
Cost: £2300

"Very friendly and corporative crew. They took great care of all our belongings and were very efficient. "
 
 
 
 
Team:
Tony Matt Lee
 
 
 


Review 29 Aug 2023
Recommended by customer in GU9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
To move contents of a two bedroom and study/bed 3 and garden shed 8 miles from Hindhead to Farnham, surrey which involved packing day and moving in day 2 and included packing a delicate glass cabinet unit
 
Cost: £2500

"Very smooth, efficient and friendly service, nothing was too much for the team. Cheerful and cooperative at all times and listened carefully to specific requests. I felt confident that all would be well all the time. "
 
 
 
 
Team:
Matt Simon Lee Holbie
 
 
 


Review 29 Aug 2023
Recommended by customer in GU35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was fast, efficient and easy. The removers did a fantastic job.
 
Cost: £1790

"The removers took all the stress out of moving. They were excellent and worked as a team. Would highly recommend them. "
 
 
 
 
Team:
Nick Ross Simon
 
 
 


Review 29 Aug 2023
Recommended by customer in KT13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went extremely smoothly and even though I was on the 1st floor the men managed the furniture down the stairs with no mis-haps.
 
Cost: £1548

"The men were very polite and helpful and took care of me as well as my furniture. Being a lady on my own and in my minutes they were very solicitor for my welfare and I did not have to do anything!"
 
 
 
 
Team:
Tony Nick Kev Lee
 
 
 


Review 30 Jun 2023
Recommended by customer in GU8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Old house had awful steps.
 

"Gentle Giants were everything we could have hoped for and move. Honestly couldn't recommend them more highly. "
 
 
 
 
Team:
Ross Simon Kev Nick Lee
 
 
 


Review 27 Jun 2023
Recommended by customer in EX5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved out of a rental property on the Monday but had our belongings unloaded on the following day due to a long distance move.
 
Cost: £3647

"The move went really smoothly and GG helped make it as stress-free as possible by doing a pre-load on the Friday. We have been really impressed with GG as they have moved us several times now and we wouldn't hesitate to recommend them. The guys are excellent and very pro-active. "
 
 
 
 
Team:
Jason Nick Lee Simon
 
 
 


Review 27 Jun 2023
Recommended by customer in PO11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Fantastic team. Very helpful. Nothing was too much trouble. "
 
 
 
 
Team:
Nick Ross Kev Jason Lee
 
 
 


Review 26 May 2023
Recommended by customer in GU9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was cancelled once due to aborted sale but the second time Gentle Giants booked flexible even through compressed exchange and completion dates meant limited time to arrange but G.G managed.
 
Cost: £1600
 
 
Team:
Ross Tony Simon
 
 
 


Review 23 May 2023
Recommended by customer
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from US to UK, combined with returning items in UK storage.
 
 
 
Team:
Jason Nick Kev Lee
 
 
 


Review 23 May 2023
Recommended by customer in SP11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Quick move, short notice.
 

"Fantastic service, from start to finish a super job done. Would definitely recommend and use again. "
 
 
 
 
Team:
Nick Holbie Curtis
 
 
 


Review 4 May 2023
Recommended by customer in TD1
 My Age: 70 + 
 I'm: Male 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Perfect.
 
Cost: £4277

"The guys were great, very helpful. "
 
 
 
 
Team:
Nick Kevin
 
 
 


Review 2 May 2023
Recommended by customer in GV34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bed semi to 2 bed apartment with 40 years worth of "stuff" - very challenging!
 
Cost: £2000

"Your staff were very helpful and sympathetic and did a very good job swiftly and expertly. Would not hesitate to use you again, but really hope it won't be necessary! "
 
 
 
 
Team:
Tony Jason Lee
 
 
 


Review 26 Apr 2023
Recommended by customer in PO7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bed semi to 3 bed semi
 
Cost: £1800

"The team were brilliant! absolutely no complaints from us!"
 
 
 
 
Team:
Tony Kev Jason Lee Nick
 
 
 


Review 22 Apr 2023
Recommended by customer in BA21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Could have been a very stressful move for me as a recently lost my husband and now living on my own. Gentle Giants understood all my concerns and were very caring. They even drove my car to new abode for me and my dog.
 
Cost: £3668

"All went so well considering the logistics. I couldn't do much to help as had an elderly dog to look after and console. The staff couldn't have been more helpful. Packing service was excellent.
"
 
 
 
 
Team:
Nick Tony Nick Holbie
 
 
 

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