Gentle Giants Removal Company

Unit 10, Ganders Business Park, Kingsley
Bordon
Hampshire
GU35 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Gentle Giants Removal Company 9.6/100
795 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 795 reviews since 2008
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Quite complex, esp garden component. able to accommodate changes to schedule and call went v. well"   more
 
" The team who helped me move from gentle giants were fantastic from start to finish. They were friendly, helpful and very supportive on what is a very stressful day! well done!"   more
 
" Would highly recommend this company they made a stressful situation on a very rainy day, stress free. Thank you! "   more
 
" Thank you gentle Giants, you made what could have been a very stressful situation almost pleasurable. The office support was fantastic and the men on the move day were happy, kind and considerate. The...."   more
 
 
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Customer Reviews
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Review 13 Mar 2020
Recommended by customer in WR11
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £8000

"Quite complex, esp garden component. able to accommodate changes to schedule and call went v. well"
 
 
 
 
Team:
Tony Ross Kev Simon Nick
 
 
 


Review 13 Mar 2020
Recommended by customer in GU34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very smoothly both ends apart from getting the base of y sort bed up stairs - they tried so hard, but it wasn't to be
 
Cost: £1100

"The team who helped me move from gentle giants were fantastic from start to finish. They were friendly, helpful and very supportive on what is a very stressful day! well done!"
 
 
 
 
Team:
Kevin Matt Simon Bob
 
 
 


Review 9 Mar 2020
Recommended by customer in GU35
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1 bed flat to 3 bed house the team dealt with the 2nd floor flat very well - no complaints
 
Cost: £720

"Would highly recommend this company they made a stressful situation on a very rainy day, stress free.
Thank you! "
 
 
 
 
Team:
Ross Mitchell Dwayne
 
 
   Business Reply:

Thank you for taking the time to write a review. We hope you are settling into your new home and wish you all the best.
 


Review 9 Mar 2020
Recommended by customer in BN11
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From the first phone call to the office to the move itself gentle giants were fantastic.
 
Cost: £1249

"Thank you gentle Giants, you made what could have been a very stressful situation almost pleasurable. The office support was fantastic and the men on the move day were happy, kind and considerate. They were confident in their work and nothing was so much trouble."
 
 
 
 
Team:
Nick Simon Kev
 
 
   Business Reply:

Thank you for the kind words, it has been a pleasure to look after your move for you; you've been an amazing client so thank you also!
 


Review 26 Feb 2020
Not Recommended by customer in GU10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 3/10
The staff were presentable punctual and polite
Value 0/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Inconsistent information on the day. Impatience and abrupt attitude. Chauvinistic "jokes" about "the wife" were unappropriate.
 
Cost: £2500

"This Company made a stressful situation much, much worse. I would never use again; and will recommend anyone who asks to steer well clear."
 
 
 
 
Team:
Nick Simo
 
 
 


Review 17 Feb 2020
Recommended by customer in GU34
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was excellent.
 
 
 
Team:
Tony Simon
 
 
 


Review 23 Jan 2020
Recommended by customer in PO8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed house to similar.
 
Cost: £2700

"We were in a chain of 7 ar end so tense completion day. Gentle Giants completed all packing early and when we eventually had key, brought in extra people to upload.
Very pleased with the service. "
 
 
 
 
Team:
Tony Nick Matt
 
 
 


Review 22 Jan 2020
Recommended by customer in GU35
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple move, Just the purchased of old property messed everyone around with dates.
 

"Team very friendly and helpful."
 
 
 
 
Team:
Tony Bob
 
 
 


Review 16 Jan 2020
Recommended by customer in RG21
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
With two flights of stairs and a very narrow hall way the lads did a grand job, no damage to property or my items.
 

"A great bunch of lads, they worked well together, a little fun banter towards each other, makes their job easier. They worked efficiently."
 
 
 
 
Team:
Kevin Simon Bob Matt Eway
 
 
 


Review 10 Jan 2020
Recommended by customer in BN11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had quite a lot of stuff, especially in the loft, for a small 3 bed semi. The team came and packed most one day, then moved the next.
 
Cost: £2896

"Thought the team were excellent. So efficient and hard working they suggested useful things to me (like leaving certain thing out, in case we need them) would highly recommend."
 
 
 
 
Team:
Nick Simon Dwayne Mitch
 
 
 


Review 8 Jan 2020
Recommended by customer in GU35
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from storage to location in Wiltshire.
 
Cost: £721

"Have used Gentle Giants on a number of occasion and they are always very helpful polite and reliable
Very good company. "
 
 
 
 
Team:
Bob Kevin
 
 
 


Review 5 Jan 2020
Recommended by customer in DY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving house contents from Hampshire to Worcestershire including packing and reinstallation
 
Cost: £2732

"Highly professional and helpful. Far beyond what would normally be expected
first class customer service. "
 
 
 
 
Team:
Tony Nick Simon Dwayne
 
 
 


Review 5 Jan 2020
Recommended by customer in PO10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly and the gentlemen were very professional in the way they packed and moved all our belongings.
 
Cost: £2106

"We were pleased we booked Gentle Giants and we would always recommend them for their excellent service!"
 
 
 
 
Team:
Tony Kevin Mitc
 
 
 


Review 3 Jan 2020
Recommended by customer in PO33
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing! thoroughly packed and moved outime, nothing damaged, including travelling by Ferry
 
Cost: £4000

"The team who moved us were patient, and lots of fun! good said workers where nothing was too much trouble! second time this company have moved us both with difficult access point, dealt with superbly."
 
 
 
 
Team:
Nick Simon Matt Dwayne
 
 
 


Review 3 Jan 2020
Recommended by customer in GU35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £871

"The removal team arrived on time, they were all very helpful and took great care of our furniture. All the packing was done by us. The move was very efficient.
Really good value. Would recommend gentle giants and use again ourselves if needed
Well done
Thank you"
 
 
 
 
Team:
Tony Simon Bob
 
 
 


Review 30 Dec 2019
Recommended by customer in GU26
 My Age: 50 - 59 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £393

"It was'nt an expensive move but the guys on the day were incredibly efficient, conscientious and courteous. "
 
 
 
 
Team:
Tony Simon Dwayne
 
 
 


Review 28 Dec 2019
Recommended by customer in GU9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrival at new build site into men and machines everywhere was dealt with continuously and efficiently.
 

"Everyone very friendly and helpful. The men took a lot of trouble to make sure our possessions and we were happy!"
 
 
 
 
Team:
Nick Dwayne Simon Ross
 
 
 


Review 28 Dec 2019
Recommended by customer in GU26
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
An easy move, collecting and delivering from a storage unit and delivering to our new house.
 
Cost: £840

"The crew were all very polite and courteous. They took good care of our belongings and were very considerate in our new home. "
 
 
 
 
Team:
Tony Kevin Matt
 
 
 


Review 27 Dec 2019
Recommended by customer in GU10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have a lot of big heavy furniture - office files etc. The move went extremely efficiently. This was challenging with the short day!
 
Cost: £1700

"I could not have been happier with GG fantastic guys - worked so hard, so polite and respectful. I would definitely recommend them. "
 
 
 
 
Team:
Tony Bob Kevin Matt
 
 
 


Review 22 Oct 2019
Recommended by customer in GU30
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We are very satisfied with the service we received. The tam worked very hard and cheerfully and got everything into our new home in an amazingly short period of time many thanks. "
 
 
 
 
Team:
Ross Tony Nick Kevin Mitc
 
 
 

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