Gentle Giants Removal Company

Unit 10, Ganders Business Park, Kingsley
Bordon
Hampshire
GU35 9LU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Gentle Giants Removal Company 9.6/100
912 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 912 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The price represents value for money

 
 
 
Recent Reviews 
 
" The move was stressful home for us but made so much easier by the friendly and professional team who worked quickly and efficiently. It was wonderful to see the same team arriving 3 months later to mo...."   more
 
" The guys called in twice to drop boxes off. All the guys were polite and friendly and our move went really smoothly. We won't hesitate to use you again when we move out of our rented property. "   more
 
" We have finally been able to move our belongings to our new house from the stable. We have since discovered damages from the way things had been stacked. Disappointing after paying so much money think...."   more
 
" Very helpful, polite, friendly and everything was put where asked. "   more
 
 
About Us



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Customer Reviews
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Review 25 Jan 2023
Recommended by customer in GU10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Nick Ross Lee Matt
 
 
 


Review 25 Jan 2023
Recommended by customer in GU34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 2nd floor apartment, placed all contents in storage for 3 months before moving into house at Christmas.
 
Cost: £6167

"The move was stressful home for us but made so much easier by the friendly and professional team who worked quickly and efficiently. It was wonderful to see the same team arriving 3 months later to move us into our new home. It was like catching up with old friends nothing was too much trouble for any of them. "
 
 
 
 
Team:
Ross Lee Tony Kev Holbie
 
 
 


Review 11 Jan 2023
Recommended by customer in SO24
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Ropley to Alresford and had only 5 days between exchange and completing which was a challenge, but GG were able to fit us in.
 
Cost: £2147

"The guys called in twice to drop boxes off. All the guys were polite and friendly and our move went really smoothly. We won't hesitate to use you again when we move out of our rented property. "
 
 
 
 
Team:
Ross Lee Matt Holbie
 
 
 


Review 11 Jan 2023
No Recommendation by customer in TD4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocation from Hampshire to Scotland. Removal from house to temporary stable storage.
 
Cost: £8500

"We have finally been able to move our belongings to our new house from the stable. We have since discovered damages from the way things had been stacked. Disappointing after paying so much money thinking we had picked the perfect company having gentle in the name! we were told we needed the large lorry. Was half full!"
 
 
 
 
Team:
Nick Lee
 
 
 


Review 20 Dec 2022
Recommended by customer in GU35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Everything was exactly as stated. Arrived on time and were polite and friendly.
 

"Very helpful, polite, friendly and everything was put where asked. "
 
 
 
 
Team:
Ross Jason
 
 
 


Review 19 Dec 2022
Recommended by customer in GU34
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Short move within Alton, (6 miles), all went very smoothly, no incidents.
 
Cost: £2622

"Well organised team, very experience and helpful. "
 
 
 
 
Team:
Nick Iony
 
 
 


Review 16 Dec 2022
Recommended by customer in GU26
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a big house and garden, with sheds etc, to some where a little smaller. GG were fantastic!!
 
Cost: £8000

"A Great team, kind, helpful, amazing and always positive. No problem was ignored, and always solved, paintings and China - all looked after. I felt I had 5 new friends! "
 
 
 
 
Team:
Ross Tony Nick Lee Curtis
 
 
 


Review 7 Nov 2022
Recommended by customer in GU9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move was complicated - into two parts to two separate properties and a year between moving out and moving in.
 
Cost: £5440

"Very good service - removal men were friendly and courteous, worked quickly but efficiently. Office staff, especially Lynne were excellent and very helpful."
 
 
 
 
Team:
Nick Tony Ross Matt
 
 
 


Review 26 Oct 2022
Recommended by customer in GU16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"We were very pleased with Gentle Giants in all things we felt happy with how things went and felt safe with the move.
We would definitely recommend Gentle Giants to all our friends and family."
 
 
 
 
Team:
Matt Jason Lee
 
 
 


Review 20 Oct 2022
Recommended by customer in GU10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Following flood damage two part removal
1) Dining room furniture and contents and part kitchen contents
2) Removal of rescued kitchen cabinet, appliances, worktops and contents
Then storage for several months
Then return in reverse order
 
Cost: £6000

"Really excellent service throughout. Estimates were honoured helpful in agreeing and occasionally amending dates on time arrivals. Smart, Courteous and friendly teams professional and extensive packing no damage what so ever."
 
 
 
 
Team:
Ross Lee Nick Jason Tony
 
 
 


Review 28 Sep 2022
Recommended by customer in GU28
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved all contents from over 4-bed cottage to a larger home 15 minutes away.
 
Cost: £4000

"The process with Gentle Giants was efficient. The team were polite, helpful and quick."
 
 
 
 
Team:
Jason Matt Ross Nick
 
 
 


Review 26 Sep 2022
Recommended by customer in GU9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service
Thank you"
 
 
 
 
Team:
Tony Matt Hol
 
 
 


Review 26 Sep 2022
Recommended by customer in GU35
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moved from a large house with outbuildings which lay beyond a railway bridge so all house contents had to be m oved to the main lorry in smaller vehicles. Gentle G's suspended move on day two at our request but completed move on day three.
 

"We are relieved to have asked Gentle Giants to move us as they provided an impressive service throughout. They were all hard-working, wrapping and packing industriously when it was clear that our own efforts to pack had fallen short of what was necessary. Nothing was too much trouble for the team and I was grateful for all their help, which was considerable. Gary and Nick should be very proud of their company which I wholeheartedly recommend."
 
 
 
 
Team:
Nick Tony Nick Lee Owen M
 
 
 


Review 22 Sep 2022
Recommended by customer in GU35
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved one mile. The guys packed the vans quickly and efficiently and di the same when they moved us in.
 

"The guys did more than was expected."
 
 
 
 
Team:
Nick Matt Tony Owen Holbi
 
 
 


Review 20 Sep 2022
Recommended by customer in GU33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from grade II listed cottage with associated challenges to store for two weeks.
Then to 3-bed house with long uphill path.
 

"Staff all very positive nothing too much trouble."
 
 
 
 
Team:
Tony Jason Lee Holbie
 
 
 


Review 12 Sep 2022
Recommended by customer in GU34
 I'm: Male 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Approximately a year ago Gentle Giants move our two houses here some of the contents was stored for a year so it was the delivery of the stored items that Nick and Nick returned
 

"As previously, the staff of Gentle Giants were excellent.
Which is possibly why as a family we have used Gentle Giants several times to move house."
 
 
 
 
Team:
Nick Nick
 
 
 


Review 25 May 2022
Recommended by customer in GU32
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Down-sizing 5-bed house to 2.5-bed house so interesting challenges! But all done superbly.
 

"Amazing!
From start to finish.
A thousand thanks."
 
 
 
 
Team:
Tony Nick Nick Paul Ale
 
 
 


Review 25 May 2022
Recommended by customer in PL30
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Due to living in rented accommodation for a year, we had two moves including two separate storage areas which GG coordinated with great skill.
We also had a large collection of outdoor pots and plants which were all moved without damage - well done!
 
Cost: £5460

"Gentle Giants were very professional from start to finish and we were very impressed with the excellent customer service we received from everyone involved.
Nothing was too much trouble for them and we would highly recommend them to anyone considering a house move.
Thank you to all involved."
 
 
 
 
Team:
Matt Holbi Nick Ross Tony
 
 
 


Review 21 May 2022
Recommended by customer in RG25
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From an 8 bedroom house to 3 bed, so some direct and some into and out of storage. Multi phase move.
 
Cost: £9000

"Highly recommended. Handled requirements and move perfectly and courteously. "
 
 
 
 
Team:
Ross Tony Nick Jason Holb
 
 
 


Review 13 May 2022
Recommended by customer in GU34
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
packing and moving a very cluttered one-bedroom flat. There was outdoor steps, as the flat was on the first floor. It also involved an alleyway and tight vehicle access.
 
Cost: £2355

"Fantastic people to work with. I had to work away so to know that the move was being handled was amazing.
Everything moved safely and quickly including all the potted plants that I couldn't face moving myself."
 
 
 
 
Team:
Tony Paul Alex Holbie Ros
 
 
 

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