Cliffe's Removals

Roman Bank
Bourne
Lincolnshire
PE10 9LQ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating Cliffe's Removals 9.5/100
619 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 619 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The removal team remained positive, cheerful and considerate throughout constantly seeking to be helpful in any way they could. The planned move was scheduled as a four day move involving a two day ...."   more
 
" The whole moving experience ran smoothly from start to finish. From obtaining the quote, to getting reassurance from the ladies on the phone that all would run smoothly, to the men that came and pack...."   more
 
" Very helpful, efficient and courteous."   more
 
" We would highly recommend this company and their excellent team who made our two moves a smooth and positive experience. All staff were professional and courteous and the removal teams treated our i...."   more
 
 
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Review 2 Aug 2021
Recommended by customer in TQ33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from large 4 bedroom house to another with difficult access requiring significant carry to the removal vehicles to another property over 4 floors 300 miles away with even more difficult access and lengthy carry from vehicles.
 
Cost: £4700
 

"The removal team remained positive, cheerful and considerate throughout constantly seeking to be helpful in any way they could.
The planned move was scheduled as a four day move involving a two day pack and removal and two day, travel and unpack. The team was long hours to achieve the travel and unpack in one day making it a less disruptive three day move which could not have been more positive.
Cliffe's were excellent and furthermore £1,500 more competitive than the other next nearest of four quotes which included two national movers."
 
 
 
 


Review 29 Jul 2021
Recommended by customer in PE9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Had a really good experience with Cliffes Removals from start to finish. From booking through to the last box brought into the house and the last bed assembled. The people involved were great, from the ladies on the phone to the Removal Men (3 people in-particular who were with us every day of the 4 day move) who went above and beyond to help. Moving home is always a stressful time, but we would thoroughly recommend Cliffes Removals who made it as stress free as possible. Many thanks to you all.

"The whole moving experience ran smoothly from start to finish. From obtaining the quote, to getting reassurance from the ladies on the phone that all would run smoothly, to the men that came and packed everything for us, dismantled beds, sofas etc and loaded everything into the lorries, to unloading boxes into the right rooms and furniture into the positions that we asked for, and to the reassembling of all furniture. To solving problems (when our fridge freezer wouldn't go through the door, they asked permission to take the door off it's hinges to get the fridge through and then put the door back). Extremely polite people and all worked extremely hard on the hottest Summer days without complaint."
 
 
Team:
Special thanks to the whole team, but especially Jane, Conrad, Dwaine & Ethan.
 
 
 


Review 29 Jul 2021
Recommended by customer in PE10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Used the storage facility and then disposal.

"Very helpful, efficient and courteous."
 
 
 
 


Review 28 Jul 2021
Recommended by customer in PE11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was our second move in six months with Cliffe’s Removals. We initially moved from London to a rental property in Lincolnshire and then to our purchased house six months later.

"We would highly recommend this company and their excellent team who made our two moves a smooth and positive experience.
All staff were professional and courteous and the removal teams treated our items as if they were their own."
 
 
Team:
Kyle, Conrad, Maureen and Jayne
 
 
 


Review 21 Jul 2021
Recommended by customer in NG31
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a 3 bed house in Stamford to a 4 bed house in Grantham. The guys were prompt on timings and loaded everything in a good time. Due to COVID we had completed the packing, but the guys were content to help pack the last few bits to speed things up. They had to move a piano and dismantled and reassembled our king size bed, which was a great help. All in all they were fantastic and nothing was to much trouble.
 
Cost: £950
 

"The initial quote was completed via what's app, which the representative from Cliffes was half an hour late for. Due to this I felt the quote was rushed and as such there were a couple of errors on the quote that need to be amended.

The admin was quite poor at times as I found there was no communication between the Cliffes personnel I spoke to on various occasions. Information about timings, days I was collecting packing materials or the amount and exact items I required were often in correct or ready on the wrong days. All things were rectified at the time but there was often dissatisfaction from Cliffes, even though it was their error.

The move was carried out in a professional and efficient way by 3 fantastic guys. They made the whole process go extremely smooth and nothing was too much trouble. I can only highly recommend them on the basis of the removals personnel.
"
 
 
Team:
Malcolm, Ethan and
 
 
 


Review 19 Jul 2021
Recommended by customer in Pe73
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three bed move, pretty standard contents
 
Cost: £750
 

"Fantastic service. The three guys that looked after us were brilliant: took great care over our stuff (far more than we would have!) and we’re absolute troopers on an extremely hot day. Highly recommended."
 
 
Team:
Caleb, Ethan and Steve
 
 
 


Review 19 Jul 2021
Recommended by customer in PE11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Used storage space and removals, all excellent service thank you
 
Cost: £1000
 

"Removals arrive on time very obliging with everything. Best removals firm I’ve ever used."
 
 
Team:
Both girls in the office and all the removal men excellent
 
 
 


Review 9 Jun 2021
Recommended by customer in PE10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a rental into a new build. Many, many boxes and items of furniture.
 
Cost: £900
 

"Cliffe's undertook a third move for us within 20 months and did another great job. They are all pleasant to deal with and get the job don ein a professional and timely manner."
 
 
 
 


Review 31 May 2021
Recommended by customer in YO18
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move involved relocating to North Yorkshire with household furniture and also a lot of plants, tools and equipment to be taken to a nearby allotment
 
Cost: £2100
 

"The packing and removal teams were faultless, nothing too much trouble, great care taken with all items. The delivery of the plants and associated tools and equipment to the allotment was challenging to say the least but the men took it all in their stride and went over and above what we expected. Brilliant job, many thanks to all involved."
 
 
 
 


Review 25 May 2021
Recommended by customer in PE6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My removal lads got everything packed into the van taking down bed, wardrobe with care then sorting it all out and safely into my new flat. We had a long wait once finished getting keys to the new place but again the lads took on their stride and patience. Also they had a lot of stairs to go up and down as I moved to a second floor flat with no lift.
 
Cost: £480
 

"From the moment I called to ask for a quote Cliffe’s were professional and so helpful, Maureen who took my detail and organised it all was a delight to deal with making you feel already that you were in safe hands. My moment up to exchange and completion being confirmed was 2 weeks of stress but Maureen got me through it until we finally managed to finalise the move. The two lads that moved me were brilliant, nothing was to much trouble and made the move so easy. I would definitely recommend Cliffe’s as they definitely make this stressful time easier and at a very reasonable price.
Thank you team."
 
 
Team:
Maureen, Ethan and Conrad.
 
 
 


Review 24 May 2021
Recommended by customer in Pe10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very well, with no problems.

"Excellent service, we were very pleased with the whole procedure, very polite men and worked very hard, thank you.5"
 
 
 
 


Review 24 May 2021
Recommended by customer in PE10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1320
 

"First class. Absolutely excellent service. Great team, all helpful and careful with our belongings. Good sense of humour, lots of banter but at the same time very professional. Nothing scratched or broken, their packing service was brilliant. Competitive pricing, not the most expensive by any means.
Thanks to the whole team."
 
 
Team:
The whole team
 
 
 


Review 24 May 2021
Recommended by customer in PE10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Short distance house removal and also moving a business.
 
Cost: £1400
 

"The whole move went like clockwork as far as the removal element was concerned. The teams employed over the two days were very polite and professional and could not have been more helpful.
Following a short gap while our solicitors got their system in operation and finally sent the money on for the new house, Cliffe's rapidly moved everything into the new house and placed everything exactly where we requested - it could not have gone any smoother. At the end of the day there were no losses to report and no breakages.
All in all, a splendid service from really polite and friendly crews. That is great praise from someone who is not disposed to heaping praise on someone for simply doing their job!"
 
 
Team:
Not one for remmbering names but I do remember Conrad and he was brilliant!
 
 
 


Review 24 Apr 2021
Recommended by customer in PE6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two day pack and move locally. We had packed quite a lot but they finished it off for us. We all enjoyed fish and chips on day one and sandwiches etc on day two with lots of teas and coffees with biscuits throughout the day. The guys were helpful, asked questions where necessary and dismantled if required.
 
Cost: £1536
 

"Cliffe's made the whole experience stress-free and fun (yes fun!).
From talking to the office to make the initial enquiry, to packing and moving day, everyone was helpful and happy.
On the days of packing and moving the removal guys were great. We had so many laughs it made the whole experience, which can be daunting and stressful, much more enjoyable than we could every have imagined.
Highly recommend them."
 
 
Team:
Jane, Maureen, Dwain, Kyle, Ethan, Conrad and Reece
 
 
 


Review 21 Apr 2021
Recommended by customer in PE9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just a straight move on the day from one house to another 3 miles away
 
Cost: £800
 

"The team arrived punctually and were very methodical in carrying items to a very large
Truck. They were working all day from 8am to 6pm except for a short break while the
exchanges were taking place. All in all a very satisfactory job well executed."
 
 
Team:
Not known
 
 
 


Review 21 Apr 2021
Recommended by customer in PE10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a very short distance move only 1/4 mile and the large items were moved

"The removal team arrived 10 minutes earlier than stated but not a problem, the team were very professional checking each room before they started to remove the furniture into the vehicles, the removal was a easy experience packed and ready to go in 2 1/2hrs. We had a small hold up waiting for the monies to go through but the team were great and understanding. They went off to help another team in the area until we called, they were straight back at our new property and off loaded quickly and safely. We could not fault the move. Very polite and helpful team.

"
 
 
Team:
Can not remember their names but they were fantastic
 
 
 


Review 15 Apr 2021
Recommended by customer in PE9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £900
 

"I have nothing but praise for Cliffe’s removal, I have used them twice before. This time was a very unusual move and fraught with problems Re my exchange and completion, we sat for 6 hours waiting for completion it did not happen until the next day. Jayne Cliff went beyond one could have expected. Eventually my furniture and it of its garden things had to be held in a lorry or in the yard (there was no storage available). Not ideal but I was truly grateful, a week later my items arrived at my new home. I was able to accept her kind offer because my new home was in a state of limbo because so much work was being undertaken. Her staff were kind and generous, and treated me with full respect we even managed to laugh. I am 83 years old and such a major situation which was encountered plus of course the pandemic this was a situation most people did not want. Thank you Cliffe’s I would recommend you to everyone"
 
 
Team:
Can only remember Conrad
 
 
 


Review 14 Apr 2021
Recommended by customer in PE11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to the location of the house, a pantechnican was deemed unsuitable and Cliffes provided three smaller lorries for the move. Due to the steep and winding stairs, the upstairs furniture had to be passed out of a window, and down an improvised ramp. Completion was scheduled for a Monday at mid-day. In order to cause minimum inconvenience, the moved was carried out in phases, with the majority of the stuff being loaded on the Friday, and taken away and stored securely over the weekend. The remaining boxes and furniture was collected and packed on the Monday morning, and removed well ahead of the mid-day deadline. At the destination, all the boxes and furniture was unpacked very quickly and efficiently, and placed pecisely where required.
 
Cost: £1080
 

"We weren't moving too far, but having lived in one place for over 25 years, we had accrued a lot of stuff. Jayne came and assessed the various requirements and provided us with a competative estimate. The rest is history. Because of where we lived, a pantechnican was not an option, and what's more, because of our steep and winding stairs, the upstairs furniture had to come out of a window. This was not a problem for the removal team.

Completion was timed for midday on the Monday, so to avoid any inconvenience to us, the removal was done in two phases; most of the stuff was packed and loaded on the Friday, taken away and stored securely over the weekend. What remained was loaded on the Monday morning and was removed well ahead of the midday deadline.

In the afternoon, at the destination, the team unloaded all the boxes and the furniture, placing everything exactly where we wanted. Ten days later and we have unpacked. Total breakages: one flowerpot; total dents and scratches: nil. Well done, and thank you Cliffes!"
 
 
Team:
Malcolm, Kelvin, Kyle and Rhys
 
 
 


Review 12 Apr 2021
Recommended by customer in PE10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great punctual friendly service No breakages Great care taken with every aspect

"Fantastic service all round"
 
 
 
 


Review 22 Mar 2021
Recommended by customer in PE11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two bed house move
 
Cost: £1250
 

"Excellent company, from the initial quote to the day of moving. The guys that came to pack the house were very friendly, and packed it in no time, but taking care with all our belongings. The ensured that all the packed boxes were not in the way for us on our last night. The next day the same guys plus another member of the team came to move us. Again couldn’t fault them. Even managed to reassemble a wardrobe that had seen better days.
The team was friendly, very efficient and put us at ease with the move.
Would definitely recommend them to friends and if we ever move again, would definitely get them in again.
The packing and moving days were the least stressful part of the buying process."
 
 
 
 

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