Cliffe's Removals

Roman Bank
Bourne
Lincolnshire
PE10 9LQ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating Cliffe's Removals 9.5/100
727 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 727 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" Cliffes co-ordinated the collection of the items from self store, along with the items in their storage facility and in addition collected my garden plants from a separate location and these were deli...."   more
 
" Moving house and location is a challenge, and we felt every bit of it. Jayne was supportive throughout, very professional and helped to make it work with a tweak or so along the way. We were lucky t...."   more
 
" As said before,couldn't fault it."   more
 
" Nothing was too much trouble for the men unloading. Their care with our belongings was exemplary. When asked to deliver some items to another address, this was no bother. I have no hesitation in recom...."   more
 
 
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Review 3 Feb 2023
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Lincolnshire to Scotland At the time of quotation we had not purchased a property in Scotland, as a result Cliffes provided various options on their quotation. They were very knowledgeable and helpful dealing all my queries quickly and efficiently. In the end, we used their self store facility for packing some items ourselves and Cliffes to pack 99.9% of furniture and belongings and these went into their storage facility. We had a few precious items which were packed carefully and specifically as recommended by Jayne.

"Cliffes co-ordinated the collection of the items from self store, along with the items in their storage facility and in addition collected my garden plants from a separate location and these were delivered safe and sound on the day we agreed. Although we did not opt for their unpacking facility, they did erect two beds which was pre-agreed in their quotation.

We were kept informed on the day of their progress and they arrived on time and worked tireless to unpack the two vehicles. A very pleasant and lovely crew.

I am very impressed with the administration of Cliffes, from quotation to invoicing. The invoices were correct and we were advised ahead of time when payment was being taken.




"
 
 
 
 


Review 30 Jan 2023
Recommended by customer in PO38
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from mainland to Isle of Wight and downsizing

"Moving house and location is a challenge, and we felt every bit of it. Jayne was supportive throughout, very professional and helped to make it work with a tweak or so along the way. We were lucky to have Duane and Jason as par of our 3 man crew, they were helpful and showed leadership, care and attention to us and our possessions, even helping and advising us,I was bringing my fish from the pond and the dog wasn't too happy about things and they did a great job. The labelling of boxes was clear and the furniture positioned well for us. Although I was concerned that heavy boxes were blocking my ability to unpack, Duane sorted this out promptly and he and Jason took the pressure off as much as they could,it was a big move and I am left with a mass of wrappings but no damages."
 
 
Team:
Duane, Jason , Cal
 
 
 


Review 21 Dec 2022
Recommended by customer in PE9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Couldn''t fault the workmen, professional,considerate and got on with it.

"As said before,couldn't fault it."
 
 
 
 


Review 18 Dec 2022
Recommended by customer in B30
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Two men arrived the day before the move, to pack all belongings. This took the whole day. On the following day three men finished packing and loaded the lorries. Lorry loading was finished by 12.30pm and the journey to the destination began. Removal lorries arrived at the new property at about 3pm and unloading began.
 
Cost: £1920
 

"Nothing was too much trouble for the men unloading. Their care with our belongings was exemplary. When asked to deliver some items to another address, this was no bother. I have no hesitation in recommending Cliffe's Removals unreservedly.

Had quotes from four removal firms. Cliffe's was the cheapest, but what persuaded us to go with them were recommendations from two separate sources."
 
 
Team:
N/A
 
 
 


Review 2 Dec 2022
Recommended by customer in DL8

 I'm: Male 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing and removal of four bedroom house 160 miles

"We couldn’t be more happy with the service. We also used the packing service and everything was very carefully wrapped and packaged with no damage. The three men were very polite and helpful and nothing was too much trouble. This was a big move for us and the excellent service provided made the move stress free. Would highly recommend."
 
 
Team:
“Dad”, Jason and ?.
 
 
 


Review 1 Dec 2022
Recommended by customer in LE15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Transfer of property
 
Cost: £1100
 

"From my initial phone call to the removal and transfer from the old house to the new, the service was excellent.I would highly recommend Cliffes removals and they are also very competitive on pricing the job."
 
 
 
 


Review 25 Nov 2022
Recommended by customer in PE10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Essex to Lincolnshire from a 2 bed to a 3 bed with full packing service and furniture dismantling and rebuild. The move was scheduled over 2 days
 
Cost: £2500
 

"A fantastic top notch service from start to finish.

Cliffe’s Removals were incredible, they helped to ensure the quote was accurate with a video tour of our old house to see exactly what we would be moving and what furniture would need to be dismantled. Post survey they quickly confirmed dates and made sure we were completely comfortable with what would happen and when.

On the day thanks to some serious traffic issues on the M25 they arrived a little later than expected but kept us informed of the delay and their ETA. On arrival they got straight to work, separating into different rooms to tackle different aspects, packing, furniture dismantling etc. They were careful with every item and when they found items such as our dogs ashes brought this to our attention and asked if we wanted to keep these with us or could they be packed. This level of care and respect was completely unexpected and is one of the many reasons I will recommend Cliffe’s Removals to anyone who asks.

There is something to be said about the quality of service, care and attention provided, and respect you receive from a family run business. It was evident, each person involved in our move was invested in a successful, positive experience, and outcome for us as customers. I really could not fault their service. They made an extremely stressful experience so much easier. Just brilliant!"
 
 
Team:
Leon, Colin, and Dad (That’s what they called him) on day 2 another person helped but I didn’t catch his name
 
 
 


Review 24 Nov 2022
Recommended by customer in LE13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hi my move the lads worked really hard and the price of the move was very competitive. Also another reason I choose Cliff''s removals was because someone came round to price the move none of your competitors did .
 
Cost: £840
 

"I had a dog pen in the shed it didn’t get used because my husband died and I haven’t got round to getting another puppy. The base was damaged it’s got a crack in the corner and a hole not usable now and I can’t buy replacement parts so it’s no good. The super king bed wasn’t put back together and the back of the head board what slots it into place was broken. My son in law rigged it up so I they can use it this isn’t a moan it’s an observation like I said the lads worked hard and apart from this I was very happy with the service.

I have explained about the day and apart from the slight damage I was very happy with the removal.

Kind regards Dawn Enright"
 
 
Team:
I’m sorry I can’t remember
 
 
 


Review 23 Nov 2022
Recommended by customer in PE10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was excellent. They arrived at exactly the time I arranged with them and the two workers they sent worked hard non stop all day. There were no breakages or damage to any of my goods.
 
Cost: £480
 

"Excellent company to move with. Everything arrived intact with no damages. The staff were friendly, polite and helpful. Job well done. i highly recommend them as this was my second move with them."
 
 
Team:
Steve and Kelvin ?
 
 
 


Review 22 Nov 2022
Recommended by customer in Pe12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was from a 3 bedroom detached house to a 3 bedroom bungalow in the same town.
 
Cost: £750
 

"Our move went like clockwork from start to finish. We spoke to Maureen on the telephone most of the time, she was always able to answer any questions & queries we may have had in a polite manner. We booked an appointment for a survey with Jayne who arrived punctually. She explained in detail how we needed to pack & what the removal team would do for us on the day. As soon as we had exchanged contracts we booked our slot & waited for our moving day. Jayne had telephoned us a couple of days before to confirm timings & gave us the names of the team carrying out the move. Ethan, Liam & Kyle arrived on time & after a quick guided tour started the move, we couldn't have asked for a better team they were organised,efficient & worked hard throughout the day, they are an absolute credit to the company & we wouldnt hesitate to recommend Cliffes Removals to anyone.
Thank you



"
 
 
Team:
Jane, Maureen, Liam, Ethan & Kyle
 
 
 


Review 22 Nov 2022
Recommended by customer in NG31

 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conventional house move, but between two fairly large houses.

"Cliffe's had been unknown to us. They moved us at very short notice, after our moving date had kept changing and we had lost our original more local choice. They were excellent, and Jayne could not have been more speedy or helpful in getting the process going, and then making it happen. Highly recommended."
 
 
 
 


Review 22 Nov 2022
Recommended by customer in pe68
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A move out to storage and then a move in to new home. Different crews both times but both amazing!

"Friendly, helpful, courteous and ultimately respectful of my furniture.
Storage was direct to crates on the lorry which were sealed and not reopened until on my drive.
Great comms through the office via phone and email, really tried to help us out due to a very long drawn out house sale.
I would highly recommend Cliffes."
 
 
Team:
All 5 lads as well as Jayne snd Maureen
 
 
 


Review 22 Nov 2022
Recommended by customer in CV33
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General household move including model railway and stamp collection
 
Cost: £2100
 

"Your company packed most of our house contents apart from model railway. There was a bit of a problem on the Monday of the packing because I had to go to the doctors which meant that for part of the morning nobody was in attendance to supervise. I know that it can be difficult when somebody else is doing all the packing for you. Perhaps they could have given a little more thought to what they were packing. For example on the Tuesday morning I found that there was no bowl to put my porridge in because they had packed them all. There was a bag on the small bedroom bed which was full of things I needed straight away when I got to the new house which disappeared. It had been packed in a box and as a result I must have spent several hours trying to find it. You might say that was really my fault not putting it in the car but as I said earlier I was unable to be there all the time. We bought four curtain tracks for the new house and could only locate three of them. We thought that perhaps one of them had been left behind or on the removal van. It was only when I came to re-organise the shed over a week later that I found it at the back of the shed. Meanwhile we had gone out and bought another one. Surely a bit of common sense would have been good here as it was wrapped in cellophane and indicated that it may be urgently need at the new house indoors not in the shed. Overall I would generally say however they worked very hard and were very friendly removers."
 
 
Team:
Ethan,Steve and a couple others
 
 
 


Review 22 Nov 2022
Recommended by customer in PE8
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move polys dismantling and reassembling of 3 large beds.

"Absolutely fabulous team making a very stressful day much easier with their professionalism and lovely nature.

I do think however they were put in a difficult position unnecessarily by only being allocated 3 people for a large house move with lots of garden pots and the furniture taking apart.

2 more people were sent for unloading at the new house but I feel they should have been better supported by a larger team right from the start."
 
 
Team:
Dwayne and team :)
 
 
 


Review 11 Nov 2022
Recommended by customer in PE9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from an out-lying village into the local town. I was really impressed that the service could be so tailored and customised to suit. It was possible for me to handle moving all items from the garage and the garden and also items in an office room and some other fragile musical instruments - and that this was subtracted from the overall activity and cost.

"Cliffe's removals were a delight from beginning to end, the assessment was very professional and friendly and very swift and the quality of the packing and the packing staff exceptional. Nothing was left to chance and everyone was flexible and courteous and thoughtful throughout.
We have moved many times over the years in many different countries and I would highly recommend Cliffe's in every which way.
The communications throughout by email and phone were very clear and helpful and nothing was too much trouble."
 
 
Team:
Jayne, Maureen, Carl, Kyle, Liam
 
 
 


Review 23 Oct 2022
Recommended by customer in NN17

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A large move with items I house, garden, garage and basement. Some going to Cliffe’s storage and some to interim property. Then 2nd move from house 2 and store to final house. Done in separate days which was a great help.

"All efficient from quoting to packing, moving and storage.
Easy to deal with and competitively priced as we did get other quotes.
Highly recommended"
 
 
Team:
Jayne, Maureen, Dwayne, Jason, Leon, Ethan.
 
 
 


Review 22 Oct 2022
Recommended by customer in NG33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a seventeenth century, quirky cottage to a one built in 1989. The packing wasn’t easy as a bed and dining room table had to be dismantled and furniture had to be taken through a trap door leading from a bedroom to an area underneath an archway. The stairs are narrow and turn around corners. The outside barn contained heavy workbenches. A heavy piano was also transported.

"We were delighted with the team which arrived. Throughout the day they remained cheeerful and were amazingly supportive, offering interesting information.

Coffees, teas and chocolate were well received and the time they took to consume was very short,

The 14th of October team worked just as that, each knew
his job and enacted it with good humour.

We ‘tipped’ them at the time and then on reflection took more money to the Company to pass on to them, that says it all.

Would recommend the professionalism of the Company, their sensitivity to a difficult time regarding sales of a house and the subsequent move.


"
 
 
Team:
Dwaine and Co on the 14th October
 
 
 


Review 21 Oct 2022
Recommended by customer in Pe8
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Although only move 400 yards, we have 2 children and the original planned date was at a very busy work time. Despite changing dates several times due to delays, Cliffe’s were always clear about when they could or could not fit us in. With delays and business we were not as well prepared as we could have been too!
 
Cost: £800
 

"Albeit not moving far, moving house with 2 small children and with rather a lot of boxes and “stuff” was greatly helped by the team from Cliffe’s Removals
They arrived bright and early and helped with the final bits of packing while we packed and cleaned.
Unloading was swift, carefully done and efficient too."
 
 
Team:
Steve, Leo and the friendly tall guy whose name I forgot. Sorry!!
 
 
 


Review 20 Oct 2022
Recommended by customer in PE9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a relatively small move of a small number of large items . The interesting part is the destination being a storage unit
 
Cost: £480
 

"From start to finish the Cliffes team delivered exceptional service. I had used their help before in June but this was a second related move and they couldn’t have been more helpful. From being available on the chosen dates to being flexible about the drop off to two locations. They were so helpful in moving big just larger items but all sorts of bits and pieces from my Mums flat - helping me tidy as we went.
The icing on the cake in terms of service was that they help reps j the very small storage unit that the furniture needed moving too. They were meticulous in repacking every single item including repacking that which was already stored - it was like a huge games of Tetris and they were not going to be beaten! My sister and I were just so delighted with their help including dropping a washing machine to another location and helping moving with the old one into the drive.
I cannot thank you all enough"
 
 
Team:
Jayne … and I am sorry I cannot remember the two chaos names who helped - they were brilliant
 
 
 


Review 14 Oct 2022
Recommended by customer in LN2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pain free move with great care taken.

"Extremely pleased with the service, would not hesitate to recommend."
 
 
 
 

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