Easymove Removals and Storage

Albert Crescent Units 1 & 2, St. Philips
Bristol
Avon
BS2 0SU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.7/10
11 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 11 reviews since 2019
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" It was quick, faultless, the guys were really nice, very careful with my possessions, Iím so pleased with the whole experience from the start when the representative called and took me through the pro...."   more
 
" On our visit to their office, we were introduced to there terms and conditions by a very friendly girl - Sue. She explained everything we needed to know. Easy move supplied plenty of new cardboard bo...."   more
 
" The 2 removal men were friendly and helpful and efficient. Arrived on time and packed up quickly. They had some extra boxes if I needed them. Great service"   more
 
" On all three moves Andy was helpful and professional . His team was different each time and new staff needed some direction. Everything was moved in a timely manor and arrived in good condition. We w...."   more
 
About Us



Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 100%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 100%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 67%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 91%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 100%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 89%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

alison 2
Andy 2
Arrived 2
belongings 2
boxes 3
called 2
careful 4
clear 2
Easy 3
Easymove 2
efficient 3
experience 3
explained 2
extremely 2
friendly 3
good 5
great 2
guys 2
helpful 4
needed 3
packed 3
pleased 2
polite 2
Quick 3
quotation 2
recommend 3
removal 2
service 2
Sue 2
team 2
Thank 3
turned 2
visit 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 11 Sep 2019
Recommended by customer in BS35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £780
 

"It was quick, faultless, the guys were really nice, very careful with my possessions, Iím so pleased with the whole experience from the start when the representative called and took me through the procedure, also the girls in the office were very good when I had a query, Iíll definitely be booking them again next year.
Quick, faultless, great people, will use the company again alison"
 
 
Team:
Alison and Sue, not sure what the lads were called
 
 
 


Review 11 Sep 2019
Recommended by customer in Bs9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a relatively simple move from one house to another just 2 miles away.
 
Cost: £1000
 

"On our visit to their office, we were introduced to there terms and conditions by a very friendly girl - Sue. She explained everything we needed to know.
Easy move supplied plenty of new cardboard boxes well before moving date so we were able to pack all sorts of small items.
On the day they turned up at about 9:45, we were all packed up and ready to move before midday. The keys were made available soon after 1:00, Easymove were waiting outside for us and had everything in the house by about 4:30.
The three men on the lorry were also extremely friendly and helpful.
All in all I could not have had a better service, thank you Easymove."
 
 
 
 


Review 1 Aug 2019
Recommended by customer in BS15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 2 bed flat to a 2 bed house within s mile distance

"The 2 removal men were friendly and helpful and efficient. Arrived on time and packed up quickly. They had some extra boxes if I needed them. Great service"
 
 
Team:
Simon and Dave
 
 
 


Review 25 Jul 2019
Recommended by customer in BS32
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
11 months ago easymove packed us up for a move to rented accommodation and recently successfully moved us back into our home over 2 days.
 
Cost: £1300
 

"On all three moves Andy was helpful and professional . His team was different each time and new staff needed some direction. Everything was moved in a timely manor and arrived in good condition. We were grateful that they made the job of moving relatively stress free especially as the house was on a steep slope."
 
 
Team:
Andy and his team
 
 
 


Review 24 Jul 2019
Recommended by customer in BS15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved out and moved in in the same day. This was a very stressful experience. The anticipation; preparing and organising the logistics etc. We decided to do our own packing, which suited us as we had to declutter and get rid off stuff we didn''t want/need anymore. I found packing very time consuming and very tiring and now I know what is like I would definetely consider using packing services if we were to move again. Easymove made the process much easier for us. The removal men arrived on the moving morning with spare packing boxes just in case which was a blessing as we realized we still had a little more packing to do the evening before the move and we didn''t have any more boxes! We had very good guidance at all times about equipment that we were unsure how to pack or be transported. Moved us put and in very quickly but efficiently at the same time.
 
Cost: £780
 

"We thought Easymove made the whole of the process very smooth for us
From the initial house assessment and quotation visit, through the removal date arrangements and until the removal day process itself.

The removal men where very efficient and careful at all times when handling our furniture, boxes, rest of belongings. They paid attention to detail and where very polite.
Sue in the office was very helpful. Very quick responding to emails and queries before and after the move.
Alison, who made the first quotation visit, explained everything very thoroughly. She send us a quote promptly and it was all very clear and we'll explained.

We would definetely recommend Easymove services.

Thank you.


Eva Marin"
 
 
Team:
Alison, Sue (office). Didn't get the names of the removal men.
 
 
 


Review 1 Jul 2019
Recommended by customer in BS9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of the contents of a 4 bedroomed house to another 80 miles away.
 
Cost: £870
 

"The whole experience was dealt with very professionally and carefully and overall it was a very easy experience."
 
 
Team:
Alison, Sue, Scott, Ashley
 
 
 


Review 13 Jun 2019
Recommended by customer in BS25
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was for my elderly mother who did not to want to leave her 4-bedroomed home of many years.
 
Cost: £964
 

"The quotation was clear.

We were made aware of what to expect on the day.

When we called your office, they immediately knew who we were; no delays.

Your packers/delivery staff Dave and Wild were sensitive to the lady's needs and good fun. They made it easier. They knew their job well; checking whether some items should be packed or not. They were careful with her belongings.

Thank you to you all!

We would fully recommend them/your team."
 
 
Team:
Office staff [name unknown], Dave of Keynsham, Wild.
 
 
 


Review 2 Jun 2019
Recommended by customer in BS15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Didn''t move very far in mileage but moved from a larger property so a vast amount of stuff to be loaded and unloaded.

"All done in a very relaxed and good natured way interspersed with lots of cups of tea, chat and laughter. Andy and Wilde, who did the majority of the move, we're extremely good. The two who joined them in the 2nd afternoon, we're also good, but we didn't get to know them so well in the short time. We were extremely pleased with the whole experience and would readily recommend Easy move to others."
 
 
Team:
Sue, Andy, Wilde and the rest of the team.
 
 
 


Review 12 May 2019
Recommended by customer in BS4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quick efficient and friendly guys did a great job in heavy rain. Moved bulky items down a steep and very narrow staircase without any damage. I would - and have - recommended them to friends.
 
Cost: £797
 

"As above - in addition, there was a problem with a door lock that one of the staff helped resolve."
 
 
Team:
Sorry - can't remember !
 
 
 


Review 2 May 2019
Recommended by customer in GL16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Bristol to Coleford

"Can't fault the move,really good company to deal with from start to finish"
 
 
 
 


Review 2 May 2019
Recommended by customer in BS6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We simply needed 2 heavy and awkward wardrobes moved out of a bedroom for re-carpeting. Impossible for my husband and I to do it on our own. We then needed them moved back in the following day.
 
Cost: £150
 

"The 3 men who turned up on the first day and the next weíre brilliant! They were so careful when the space for moving the wardrobes through the doors allowed no more than 6cm manoeuvrability. They were polite, friendly, efficient - super guys!"
 
 
Team:
Iím not sure. I know one was Dave!
 
 
 

Back to top

1