G B Liners

Unit 8 Haslemere Industrial Estate, Third Way Avonmouth
Bristol
Avon
BS11 9TP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
423 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 423 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All the men handled the long delay with good grace and no moaning (to us anyway) even though 2 of them had to drive on from Bristol to Manchester that day. They all worked extremely hard and didnt e...."   more
 
" Amazing team David Gary Graham and Harvey Thanks. "   more
 
" From the word go David/Gary were polite, careful and very respectful of our new house. With floor covering etc, they worked well together, and quickly, (a nice team), it made a hard day so easy for us...."   more
 
" As always GB liners performed very well indeed. Met timetable. All staff helpful and pleasant, well led by Neil. "   more
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01179 828 141.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 92%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 99%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 94%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 96%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 98%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 90%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Adam 7
arrived 12
boxes 15
brilliant 13
care 13
cheerful 17
courteous 21
crew 24
definitely 12
delighted 10
efficient 40
excellent 80
experience 10
extremely 18
fantastic 10
finish 12
free 10
friendly 42
friends 9
furniture 9
GB 47
good 41
great 28
guys 11
happy 22
hard 33
helped 9
helpful 71
highly 11
Liners 77
member 9
packed 11
Packing 22
pleased 21
polite 43
professional 50
really 12
recommend 54
removal 38
service 85
smoothly 14
storage 13
stress 12
stressful 15
team 66
thank 27
Thanks 13
trouble 17
unloading 9
working 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 19 Jun 2019
Recommended by customer in BS7
 My Age: 40 - 49 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1375
 
 
 
 


Review 19 Jun 2019
Recommended by customer in BS16
 My Age: 30 - 39 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1000
 
 
 
 


Review 14 Jun 2019
Recommended by customer in BS16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture moving went well van loaded in 3 1/4 hrs. Unfortunately the man has to hand around for 4 1/2 hrs until keys on purchase available. They then unloaded in 1 1/2hrs involving upto 7 men! Great Job.
 
Cost: £1115

"All the men handled the long delay with good grace and no moaning (to us anyway) even though 2 of them had to drive on from Bristol to Manchester that day.
They all worked extremely hard and didnt even raise an eyebrow when faced with 40 yrs of stuff!"
 
 
 
 
Team:
Gary Graham David
 
 
 


Review 10 Jun 2019
Recommended by customer in BS9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Amazing team
David Gary Graham and Harvey
Thanks. "
 
 
 
 
Team:
David Gary Graham Harvey
 
 
 


Review 13 May 2019
Recommended by customer in HR4
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
David and Gary were very prompt and arriving at the agreed time of 10am. They were able to back the removal van, to the front, which took some skill in getting it in the correct position - Very impressed.
 
Cost: £1400

"From the word go David/Gary were polite, careful and very respectful of our new house. With floor covering etc, they worked well together, and quickly, (a nice team), it made a hard day so easy for us, nothing was too much trouble they even built the beds for us, they had a proper tool bag with fully charged drills it was a pleasure to meet them, and made our move run ren smoothly, please make sure you thank them for us. "
 
 
 
 
Team:
David Gary
 
 
 


Review 13 May 2019
Recommended by customer in HR2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Devon to Herefordshire involving use of shuttle van at the Herefordshire end.
 
Cost: £3029

"As always GB liners performed very well indeed. Met timetable. All staff helpful and pleasant, well led by Neil. "
 
 
 
 
Team:
Neil Graham Dan
 
 
 


Review 29 Apr 2019
Recommended by customer in RH16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went according to plan and was a stress-free experience. All our belongings were treated with the utmost respect.
 
Cost: £1300

"John and James were amazing, very friendly and cheerful. They did an excellent job of moving all our belongings in a timely and orderly fashion
Our moving experience with these two gents was as pleasurable as moving house can be. They are a credit to GB Liners - hope we have them again!"
 
 
 
 
Team:
John James
 
 
 


Review 15 Apr 2019
Recommended by customer in HD3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house in Bristol to rented house in Huddersfield
 
Cost: £1629

"Your company moved me into the house 25 years ago. On leaving the house I had the excellent service which I remembered."
 
 
 
 
Team:
Doug Graham
 
 
 


Review 15 Apr 2019
Recommended by customer in BS35
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Difficult access at loading address dealt with admitally.
 
Cost: £2529

"Team with brilliant in all respects."
 
 
 
 
Team:
Stewart Graham Connor Dan
 
 
 


Review 15 Apr 2019
Recommended by customer in GL20
 My Age: 50 - 59 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2200

"Excellent service.
The two guys were very helpful and professional"
 
 
 
 
 
 


Review 4 Apr 2019
Recommended by customer in BA5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved house from Marshfield, S.Blos to Wells in Somerset.
 
Cost: £887

"The move was very professionally handled with pleasant, helpful staff. They worked extremely hard to make the move as straight-forward as possible. I would recommend them without reservation."
 
 
 
 
Team:
M Connor Doug
 
 
 


Review 4 Apr 2019
Recommended by customer in CF23
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £3948

"The staff involved were all exceptionally polite, pleasant, professional and efficient. They were a credit to you."
 
 
 
 
Team:
Connor Connor Graham
 
 
 


Review 1 Apr 2019
Recommended by customer in BS3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very well- some hard furniture fitted carried into smaller space.
 
Cost: £600

"Excellent service."
 
 
 
 
Team:
Gary Conn
 
 
 


Review 20 Mar 2019
Recommended by customer in BS36
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Managed to move items down a very difficult stair case with no damage done.
 
Cost: £695

"Very professional and efficient"
 
 
 
 
Team:
Adam
 
 
 


Review 18 Mar 2019
Recommended by customer in BS25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a very large house to a small cottage with for to much staff!
 
Cost: £4000

"The team were amazing kind, thoughtful and very thorough. They worked so very hard and made what could have been a difficult move into a good one - they went also fun."
 
 
 
 
 
 


Review 14 Mar 2019
Recommended by customer in SA35
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Not an easy move as up to 11 am on move day we didn't know if we were going into storage or to our new home. Every one at GB helped us through this and Luck was with us and we moved smoothly!
 
Cost: £2589

"Very professional and helpful with smart appearance nothing was too much trouble with Gary and Connor and they made the move stress less. The whole team from Sam, Gavin, and Ruth handled everything in a very helpful manner. "
 
 
 
 
Team:
Gary Conor
 
 
 


Review 18 Dec 2018
Recommended by customer in LD7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From bungalow down a narrow dead end road, not easy to manoeuvre and fussy neighbours with planters causing even less room.
 
Cost: £1655

"The team coped with everything calmly and efficiently. "
 
 
 
 
Team:
Ruth Gavin
 
 
 


Review 5 Dec 2018
Recommended by customer in BS7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional throughout friendly than fiter
even I difficulty removing setting two four room!
Very calm and assuring.
 
Cost: £1741

"Brilliant all aspects of the move
Exceptional Lawrence and Orlando
Exceptional Chelten law think. "
 
 
 
 
Team:
Lawrence
 
 
 


Review 4 Dec 2018
Recommended by customer in RH13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from address into storage then from storage to new address. Relocation.
 
Cost: £2000

"Excellent service from both sets of removers. "
 
 
 
 
 
 


Review 21 Nov 2018
Recommended by customer in GL20
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very good. "
 
 
 
 
Team:
Adam Harvey Mark
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1