Guardian Moving & Storage Ltd

Clifton View, East Mains Industrial Estate
Broxburn
West Lothian
EH52 5NE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Guardian Moving & Storage Ltd 9.7/100
118 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 118 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Guardian did all our packing, were easy to deal with and made the whole process so much smoother. We had an issue getting our keys (due to an issue with our buyer) but Guardian helped reduce the stres...."   more
 
" Kept informed all the way through process."   more
 
" Guardian were responsive to my various changes of plan and when the moment came for the move did exactly what they said they would do."   more
 
" We were highly delighted with every aspect of the service and the cost having had competitive quotes. We cannot recommend Guardian highly enough."   more
 
 
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Review 20 Jun 2021
Recommended by customer in EH49
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 2nd floor 2 bed tenement flat in Edinburgh (no lift) to a 3 bedroom house in West Lothian. During lockdown. With a baby and a toddler. On a freezing wet day in JanuaryÖ Needed a few bits of furniture dismantled and rebuilt.
 
Cost: £1800
 

"Guardian did all our packing, were easy to deal with and made the whole process so much smoother. We had an issue getting our keys (due to an issue with our buyer) but Guardian helped reduce the stress and clearly explained their contingency plan for us ( thankfully didnít need it!). They were easy to contact, and handled our high stress calls with a friendly manner. Despite only getting to the house at the last minute everything was unloaded very efficiently. Floors were well protected and staff were professional and friendly."
 
 
 
 


Review 17 Jun 2021
Recommended by customer in EH75

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move carried out in liaison with McGimsey. Two Part loads from one address going to two different uk addresses . All well organized.

"Kept informed all the way through process."
 
 
 
 


Review 10 Jun 2021
Recommended by customer in PA31
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a move of a limited number of items from London to the West Coast of Scotland so that it was a part load and had to fit in with other moves.
 
Cost: £2000
 

"Guardian were responsive to my various changes of plan and when the moment came for the move did exactly what they said they would do."
 
 
 
 


Review 10 Jun 2021
Recommended by customer in G77
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a house with valuable contents to a flat nearby

"We were highly delighted with every aspect of the service and the cost having had competitive quotes. We cannot recommend Guardian highly enough."
 
 
 
 


Review 3 Mar 2021
Recommended by customer in DD11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My furniture was collected from my sold house in West Lothian and put into storage for a year until I was ready to receive delivery to our new home in Angus.

"The staff were all very helpful, informative and polite.
I paid for the uplift, then the storage and finally the receipt of delivery. No item was damaged in this process.
I received excellent service from the company and can not fault them.
I have no hesitation in recommending them."
 
 
 
 


Review 20 Feb 2021
Recommended by customer in EH49
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack and move from two bedroom third floor tenement flat to four bedroom house.
 
Cost: £1250
 

"Move made between Christmas and New Year when 8 months pregnant. Professional service to pack and move. Excellent customer service from quote to moving."
 
 
 
 


Review 19 Feb 2021
Recommended by customer in KY12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved in December and put my trust in the best company around in my opinion. At every stage I felt valued and was kept informed at every step. A full description is below but suffice to say: Moving home - choose Guardian every time.

"I used Guardian 11 years ago and they did such a great job I didnít hesitate to use them again with my recent move. I opted for the complete service, packing up my old home, storing for a week and then delivering to my new home. On each occasion, from my initial phone call to the last box being offloaded their service was first class. My belongings were treated like precious cargo and the operatives doing the work were polite, helpful and friendly throughout. Their service is outstanding so if you are hesitating on which removers to use, hesitate no more. In short - if you want a hassle free move then Guardian is simply the best."
 
 
Team:
I could not single out one person - they are a great all round team
 
 
 


Review 19 Feb 2021
Recommended by customer in EH14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two part move with storage in between as new property not ready for 5 weeks after moving out.
 
Cost: £1700
 

"This was our second move with Guardian and we chose them again as the first one went very well.
This move was more complex as we had to arrange storage whilst waiting for our new property to be ready.
the move out to relatives was very professionally done and the storage went smoothly too (we had arranged a pre-packing service again and this was excellent).
the final part of the move was dealt with very professionally despite it being the first day of snow!
We would highly recommend Guardian as a Friendly, efficient and professional company."
 
 
Team:
Linda and Jordan in the office were particularly helpful and efficient
 
 
 


Review 4 Feb 2021
Recommended by customer in EH42
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a very large house to a much smaller new build. There was a huge amount of tools from workshop in the garden and considerable stuff in the garage.

"The company was very helpful in booking our removal. We had to provisionally book 2 or three times as there was an issue with house buyer. This was handled extremely well.
The team that carried out the removal were exceptional. They were friendly, polite, very helpful and often entertaining on what could have been a stressful two days."
 
 
 
 


Review 3 Feb 2021
Recommended by customer in OX10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very well organized made my move a pleasure great guys and zero breakage😄

"Great service, would recommend highly"
 
 
 
 


Review 3 Feb 2021
Recommended by customer in EH7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The house was up a private single track road which could have been an issue but having asked us for details to support google maps they were confident that the lorry was able to access the property.

"My experience of Guardian was positive from the start. Professional and helpful sales staff and, even in the middle of a pandemic, made it easy and straightforward to provide quote and details.

The actual removal guys (3 of them)on the removal day were very helpful, friendly and professional. They cleared the whole house in less than two hours. They were methodical, tidy, and thorough and nothing was missed or damaged. The whole process could not have gone more smoothly - at a time which is known to be stressful. I cannot recommend Guardian highly enough and have already passed on their details to others."
 
 
Team:
I cant remember - its been too long - maybe Graham in charge?
 
 
 


Review 3 Feb 2021
Recommended by customer in EH51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went smoothly. Removal men worked quickly and efficiently to pack everything the day before the move and also worked quickly and efficiently on moving day. There was no damage done to furniture or goods. I have come across a sight problem. I can''t find a nice glass jar containing teabags or a small jar of coffee .

"The whole experience from asking for a quote to the actual move went fairly smoothly. My one complaint would be despite telling estimator that the loft would need emptied I was told by administrater that this hadn't been discussed, she would need to check with the manager. She never got back to me, so got my son-in-law to empty the loft. However when the men came to pack they asked if there was anything in the loft. They said they would have emptied it! Apart from that I have no other complaints, other than missing items, which I mentioned previously."
 
 
Team:
Can't remember
 
 
 


Review 3 Feb 2021
Recommended by customer in TD14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a two story old cottage in a small, rural area on a single track road. It was February and freezing cold.

"Very friendly to deal with from start to finish.
A thorough quote was given after an initial visit and we were happy with the competitive price and ability to store our household items after the move (we didn't have anywhere to move to).
The moving guys who came on the day were friendly, upbeat, polite and helpful.
Likewise the move into our new home (9 months later) was great. Guys were helpful and flexible in where to put things etc. Very pleased with the service overall and would use again.
"
 
 
 
 


Review 22 Oct 2020
Recommended by customer in RG1
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Redelivery of our items in storage to South East England.
 
Cost: £974
 

"from first contact to the delivery went smooth. Our contacts in the office handled our requests quick, informed us about all the 'rules' and set a date very quickly.

On the day the driver Graeme was very professional, customer focused and went the extra mile with some practical issues. The locally hired crew through Guardian was good and respectful to the property and items.

We have had no damaged items, everything was treated with the utmost care.

We can recommend Guardian to everyone looking for a smooth move, storage and redelivery.

"
 
 
Team:
Graeme was a true pro going the extra mile!
 
 
 


Review 7 Mar 2020
Recommended by customer in EH48
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
very straight forward no major problems

"A stressful day turned out to be a good experience thanks to the Guardian removers. Colin was in charge of the move (can't remember the other men's names but very pleasant and hard working)"
 
 
Team:
Colin
 
 
 


Review 6 Mar 2020
Recommended by customer in EH49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Piano move only
 
Cost: £216
 

"Very straightforward, professional and clear. Personnel on telephone very pleasant and responsive. Would use them again if needed."
 
 
Team:
Jordan
 
 
 


Review 5 Mar 2020
Recommended by customer in EH17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was to get all my house contents into storage from for a period of 5 months until my new build property was ready for occupation. everything went smoothly with no issues
 
Cost: £20000
 

"I chose Guardian after a recommendation from a family friend and was not disappointed. I was given competitive prices for my move and storage charges , the office staff were always very helpful and the movers out and the movers in did their job efficiently and effectively .

A big thank you for a job well done"
 
 
Team:
Jordan, Linda, Dale, Jack, Scott
 
 
 


Review 2 Mar 2020
Recommended by customer in EH51
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal into storage went very smoothly as did the re-delivery of furniture. They took a lot of the stress out of both ocassions. They were on time and efficient also very polite and considerate.

"I found Guardian removals very professional.. The staff were extremely helpful and kept me up to date during the 4 months of storage. The removal men were very careful with all my furniture and nothing was too much higher for them. I would definitely recommend them to others."
 
 
Team:
Jordan, Linda, Kyle, Tommy
 
 
 


Review 2 Mar 2020
Recommended by customer in Fk7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving inheritance items from family home. Quote was much better than elsewhere. Service was exceptional.

"From initial contact to completion Guardian Moving and Storage provided exceptional and personal service. I would recommend them without hesitation."
 
 
Team:
Linda
 
 
 


Review 2 Mar 2020
Recommended by customer in ML3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Nottingham to Linlithgow and used Guardians - who wee amazing, so helpful, friendly and personal service . We also used form for strong tour stuff while staying at my parents house , very reasonable price as well. Then when we moved to Hamilton we used them to move out stuff from storage to our new place .

"Could not have asked for a better removal company . Thank you so much Guardians.

100% would use and recommend this company :)"
 
 
 
 

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