Loveday & Loveday

7 Wilkinson Road, Love Lane Industrial Estate
Cirencester
Gloucestershire
GL7 1YT

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Loveday & Loveday 9.5/10
131 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 131 reviews since 2008
 
 
 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Insurance claim for damaged tumble dryer is currently being dealt with, OK so far, but claim remains open."   more
 
" Very helpful and efficient. Only one thought. It would have been nice if the box contents could have been written in a little more detail."   more
 
" Im so glad I chose GB Liners over other companies who gave me quotes. The price was competitive and the service faultless."   more
 
" Full of good ideas and suggestions. Made a stressful time much more reliable whilst showing care and consideration to my belongings. I will use this company again."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 80%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 94%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 81%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 88%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 94%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 75%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

agreed 2
arrived 2
attitude 2
awful 3
cheerful 5
claim 3
courteous 7
crew 10
damage 3
efficient 14
excellent 24
extremely 3
finished 3
free 3
Friendly 12
GB 3
good 9
great 7
guys 3
happy 3
hard 7
help 3
helpful 26
Liners 3
Loveday 6
Lovedays 3
managed 3
packed 4
packing 5
people 4
pleasant 4
pleased 5
polite 9
possible 3
professional 9
quite 3
recommend 4
Removal 12
satisfied 3
service 19
smoothly 3
stress 4
superb 3
team 16
teams 3
Thank 5
trouble 3
Whilst 3
willing 3
working 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 31 Oct 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 14 Oct 2013
Recommended by customer in TA4
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very well. Cost : plus 345.50 for extended claim time & other insurances.
 
Cost: £1950

"Insurance claim for damaged tumble dryer is currently being dealt with, OK so far, but claim remains open."
 
 
 
 
 
 


Review 19 Sep 2013
Recommended by customer in GU34
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The packers were helpful and friendly. All was very efficient and well done to my complete satisfaction.
 

"Very helpful and efficient. Only one thought. It would have been nice if the box contents could have been written in a little more detail."
 
 
 
 
 
 


Review 29 Jul 2013
Recommended by customer in GL7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent removal men, hardworking, efficient, polite & helpful. Entire service from initial enquiry & quote, supply of materials to actual move extremely professional.
 
Cost: £520

"Im so glad I chose GB Liners over other companies who gave me quotes. The price was competitive and the service faultless."
 
 
 
 
Team:
Neil Mark
 
 
 


Review 25 Apr 2013
Recommended by customer in SN5
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A relatively short distance but using quite a large vehicle. However always courteous to other residential & sensitively operated.
 

"Full of good ideas and suggestions. Made a stressful time much more reliable whilst showing care and consideration to my belongings. I will use this company again."
 
 
 
 
 
 


Review 15 Mar 2013
Recommended by customer in GL7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large-ish rambling house to a 2 storey wing of a large manor. The move was over 3 days in good weather & went without a hitch. However we have a lot to deal with & our drawing room is piled high with furniture.
 
Cost: £6000

"As above, it is not easy to decide before a move exactly where each item is to go, particularly when downsizing to an extent. We still have an awful lot to move/rearrange & this is a task! A week later the removal team were excellent supportive, efficient & caring. The weather was good very important! Everything was beautiful packed with no breakages so far. We still have a lot of pictures to unpack as of 11 March 13."
 
 
 
 
 
 


Review 15 Mar 2013
Recommended by customer in GL7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had the full packing & unpacking service. Team arrived early at about 8:10 they were expected at 8:30 am. They finished packing & ending by 11:30. We were unpacked by 4:45. Team disassembled/reassembled beds & wardrobes swiftly & arranged/rearranged furniture. The team were still working hard & joined when we were flagging!
 
Cost: £1333

"Excellent move, because Ill I needed as much help as I could get so we booked the full packing/unpacking service. The team were quick & professional and packed up in a fraction of the time it would have taken us. Very glad of the teams cheerfulness & humour to keep me going all day."
 
 
 
 
 
 


Review 27 Feb 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home to home approx 2 miles apart. Approx 25% contents to storage.
 

"Good move. Friendly team value for money."
 
 
 
 
 
 


Review 21 Dec 2012
Recommended by customer in EN2
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move wad on two parts. Firstly Lovedays collected some furniture for the auctions then a few days later they collected, the rest for storage, some week later they delivered it our new home.
 

"Loveday were pleasant & efficient in every way. They had a special box made for an antique clock."
 
 
 
 
 
 


Review 17 Nov 2012
Recommended by customer in GL54
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1/3 of our came with us to our rental property. It was quite complicated but handled excellently.
 

"The team were very professional and asked if there was anything they were unsure about. They obviously worked very well together. It was 4 days in all which was quite a long move but they made it as easy as possible for us and were very accommodating."
 
 
 
 
Team:
Dave Rob Neil Ben
 
 
 


Review 19 Oct 2012
Recommended by customer in TS9
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House content move, about 250 miles, parking at origin only. Completed in 3 days. Certain items (stamp & model collections) moved separately. 1 to 3 October 2012.
 
Cost: £3500

"Our 3rd use of the company. Will be top of the list if we move again.
"
 
 
 
 
Team:
Ian Rob
 
 
 


Review 29 Aug 2012
Recommended by customer in SN16
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed house and 2 bed annexe moved at short notice to cottage. Belongings to be split between house and garage. Weather appalling and meant move extra challenging. Access not straight forward at new house.
 
Cost: £1366

"Staff all incredibly helpful and worked extremely hard especially the team of 3 on the third day. A larger team for packing and loading on days 1 or 2 would have been helpful as we were pushed to the limit on time.

However please note we were very impressed with the team, efficient, patient and very kind and helpful. As move number 15 it rated as the best."
 
 
 
 
 
 


Review 14 Aug 2012
Recommended by customer in HR8
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £993

"GB Liners are an excellent, efficient and hard working company. Would recommend them.
"
 
 
 
 
 
 


Review 19 Jul 2012
Recommended by customer in CB10
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2250

"All our dealings with Loveday & Loveday were managed in a highly professional and friendly manner. The crew did a wonderful job. We were extremely pleased with the whole process."
 
 
 
 
Team:
Dan Ben Rob
 
 
 


Review 15 Jun 2012
Recommended by customer in HP22
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Everything went smoothly and I was very pleased with initial contacts & visit Mrs Diane Hayden. The young men handling the move were courteous and very helpful."
 
 
 
 
 
 


Review 4 Jun 2012
Recommended by customer in GL7
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £4450
 
 
 
 


Review 17 May 2012
Recommended by customer in SN16
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £700

"Very professional and cheerful removal men. Worked exceptionally hard."
 
 
 
 
 
 


Review 12 Apr 2012
Recommended by customer in GL7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £650

"As excellent, efficient service from start to finish."
 
 
 
 
 
 


Review 10 Apr 2012
Recommended by customer in GL7
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1600

"Excellent quotations & service."
 
 
 
 
 
 


Review 5 Apr 2012
Recommended by customer in PL31
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1861
 
 
 
 

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