G H Yeates & Sons Ltd

Where reputations count.

10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS

Removers - Removals Companies

www.yeates.co.uk

Email This Business

Tel 01275 872 251

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1127 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1127 reviews since 2007

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" On the day of moving, two vans attended our property at the time promised which was a great start! All of the removal guys were so polite and helpful, they gave us a run down of how the day was goin...." more

" The Crew arrived promptly introducing themselves and checking the goods to be loaded They were extremely efficient well mannered and extreamly helpful Very highly recommended" more

" Your team did a fantastic job. Wendie in the office was super helpful. On the moving day itself your team emptied my house in 3.5 hours. They unloaded at the other end in 3 hours and were finished by ...." more

" The team worked very well together, worked quietly & methodically & listened to any concerns/ questions that arose. As regards suggestions for improvements: We felt that the five man team would ha...." more

About Us
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Legal Name: G H Yeates & Sons Ltd.

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Review 28 Apr 2025 Recommended by customer in BS24 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from one five bed house to another in the same village

"On the day of moving, two vans attended our property at the time promised which was a great start!
All of the removal guys were so polite and helpful, they gave us a run down of how the day was going to go and got straight to work.
The house was cleared within two hours, which included the dismantling of three beds and a dining table.
On arrival to the other house the guys took their lunch break which allowed us to get in the new property before the unpacking started, again within under two hours the house had been filled, beds assembled and left clean and tidy. There was no damage at all to either house or any of our items.
I couldn't recommend these guys enough!"

REPORT THIS REVIEW

Review 1 Apr 2025 Recommended by customer in BS24 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 Bed house + home workshop

"The Crew arrived promptly introducing themselves and checking the goods to be loaded
They were extremely efficient well mannered and extreamly helpful
Very highly recommended"

REPORT THIS REVIEW

Review 30 Mar 2025 Recommended by customer in BS22 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving from a 3 bed house to a bigger, older 3 bed house!

"Your team did a fantastic job. Wendie in the office was super helpful. On the moving day itself your team emptied my house in 3.5 hours. They unloaded at the other end in 3 hours and were finished by 4.30pm!
Everything was moved carefully and put in the correct places. Nothing was too much trouble! I even had time to pop and collect my daughter from
school whilst they got on with the unloading. Thank you so much."

Team:
Andy and Rich

REPORT THIS REVIEW

Review 29 Mar 2025 Recommended by customer in BS21 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from home to your storage facility.

"The team worked very well together, worked quietly & methodically & listened to any concerns/ questions that arose.

As regards suggestions for improvements: We felt that the five man team would have been better to have taken staggered lunch breaks rather than all at the same time. Also, I didn't like my furniture being left on my drive in full view of the neighbours & passing pedestrians. Luckily it was a dry day.

All in all it was a good job done. Thank you.

"

Team:
Matt, Dean , Noah & his twin brother + one other whose name I have forgot.

REPORT THIS REVIEW

Review 23 Mar 2025 Recommended by customer in BS21 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Customer Review

We moved from Tickenham to Clevedon.The access to our new flat was not easy.It was complicated because the previous owner had not vacated the property.The Yeates team worked around the situation calmly without fuss.

"From start to finish it was a pleasure to deal with Yeates. Everybody was helpful,patient and understanding.The removal team were careful and meticulous with our property which all arrived safely.We could not fault the service Yeates provided"

Team:
Because I have problem in remembering names it would be unfair to mention individuals.All I can say is thank you to everybody that we met.We really appreciated their care and attention to detail.It has enabled us to move so smoothly

REPORT THIS REVIEW

Review 19 Mar 2025 Recommended by customer in BS48 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From quote to collection, from temporary storage to delivery, was just easy and reasonably priced.

"Great team and company to use."

Team:
The team as a whole were great and friendly

REPORT THIS REVIEW

Review 8 Mar 2025 Recommended by customer in BS8 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Only a short move with not much furniture

"Very pleased with Yeates from start to finish"

Team:
Rich & Matt - we think?

REPORT THIS REVIEW

Review 6 Mar 2025 Recommended by customer in BS9 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Couldn�t be more happy with the service throughout. Helped make a stressful process much more manageable. We used Yeates 20 years ago and again it was money well spent.

"Even with the complication of moving grandparents out at some time they were able to come up with a solution for the whole process.
All the team were extremely helpful and professional throughout."

REPORT THIS REVIEW

Review 5 Mar 2025 Recommended by customer in BS48 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from house into storage for 10 months, whilst we undertook a renovation - then out of storage and into our home.

"From start to finish, their service was exceptional. The team was punctual, professional, and handled everything with great care.

Their efficiency and attention to detail made the entire moving process stress-free. They carefully packed and transported everything securely, ensuring no damage. Their friendly attitude and helpfulness stood out.

We would highly recommend GH Yeates to anyone looking for a reliable and trustworthy house removal service. I would not hesitate to use them again in the future."

REPORT THIS REVIEW

Review 4 Mar 2025 Recommended by customer in BS39 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packing and removal service. No breakages and everything was stored neatly .

"We had the best experience using Yeates. From Wendy in the office who was lovely and friendly. To the guys who packed our house and moved us. I cannot rate the whole team highly enough. They were friendly, respectful and couldn�t do enough for us. No breakages and even put things in the garage tidy .
Amazing company highly recommended .
"

Team:
The whole team

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in BS49 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Downsizing my mum from a house to an apartment

"Everything was excellent from start to finish:
Angela and Wendy in the office were friendly, efficient, and responsive.
Adam who came to view the house was knowledgeable and sensitive with my mum.
The removal men on the day were great, totally responsible and also patient with my mum.
It was easy to return the boxes and when I asked, the wardrobe boxes were taken away immediately.
I wholeheartedly recommend Yeates!
"

Team:
Wendy, Angela and Adam. The two men on 21.11.24 were great and I�m sorry I can�t remember their names

REPORT THIS REVIEW

Review 29 Nov 2024 Recommended by customer in BS21 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move

"The initial (and subsequent) survey was carried out by the operations manager, Adam, who was very pleasant to deal with and was very professional and approachable. He put us at ease and was a great ambassador for the firm.

Always good prompt communication with the operations and office team when planning the move.

Our possessions were packed with great care and the packing and removals team were very professional, polite, friendly and cheerful at all times. They made a stressful experience as stress free as possible.

Delivery of our possessions into our new home was performed with the same skill and cheerfulness.

Overall a very professional service which we would recommend highly."

Team:
Dan, Dean, Noah, Kian, Richie and (?) Andy. Apologies if we have missed anyone out. You were all great!

REPORT THIS REVIEW

Review 26 Nov 2024 Recommended by customer in EX14 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The gentlemen arrived at 8:30am and started to pack and load into the lorry until 4:30pm. Three gentlemen arrived the next morning at 8:30am and continued with packing and loading and completed at 10:30am they all then travelled to my new home where they were able to unload all the boxes and furniture and placed them in the appropiate rooms where possible.

"They all were polite, efficient and helpful, so the move went very efficiently and hopefully got home safely although I believe there were some road hold ups.

I can highly recommend the team at G H Yeates as being friendly efficient. They made the removal as stress free as could be expected, and the gentlemen that did the move were at all times respectful, courteous and diligent."

Team:
Dan,Dean and Noah

REPORT THIS REVIEW

Review 24 Oct 2024 Recommended by customer in No business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving furniture

"Competent. Professional. Pleasant. Prompt."

REPORT THIS REVIEW

Review 29 Aug 2024 Recommended by customer in TA28 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Very smooth and well organised

"The best removals in south west iv used them twice and recommend to any one"

Team:
Wendy .Adam.paul Richard

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Review 3 Aug 2024 Recommended by customer in BS93 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I moved from westbury park to westbury on Trym and after the men came and packed for the two days prior, the actual move was seem less and straightforward. They were all charming helpful and polite and certainly knew what they were doing! At such a stressful and emotional time having their support and the total support of the company made a difficult situation much more bearable.

"As I am a woman on her own moving from a large 5 bed family home that we�ve lived in for 18 years, I knew I needed the total support package and chose to pay for packing etc. it was a good choice as it made the whole moving experience much less stressful. I did joke that they were so quick and efficient if I had stood still for too long I would have been packed!! This is a positive observation! One point at their speed was be very ciear about what is to be left out as I had a drawer of bits to give to my buyers which got packed! My fault for not highlighting this each day I had packers! My mop was also packed but fortunately had an alternative so be very ciear about things needed to clear and prepare the house! This is not a criticism because I have none just something that might help the person moving to be very clear about. All in all from the moment Adam came, to all Wendie�s fantastic communication and updates to the men themselves I could not fault them. I work for Richard Harding estate Agents so will have no problem recommending Yeates to anyone. All in all a seem less experience at a very difficult stressful time. Just need to unpack the last few boxes and get these collected! Well done team"

Team:
Paul Andy Dean plus 3 on the day sorry forgot their names! Fab

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Review 21 Jul 2024 Recommended by customer in Gu14 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

OUR move from Weston super mare to Farnborough Hampshire went very smoothly and the delivery men were very professional and caring.

"From start 2 finish the staff were very helpful and caring and the delivery men were very careful and very professional. We thoroughly recommend Yeates removal company."

Team:
Delivery mem Andy and Paul and all the receptionists.

REPORT THIS REVIEW

Review 2 Jul 2024 Recommended by customer in BS1 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packing and removal from a two floor three bed to a bungalow

"Highly recommended company! The whole process went smoothly and efficiently, from full packing at the house to unloading at the bungalow. The team were friendly and helpful and it was all stress free (as much as it can be!). I would definitely use them again or recommended to friends."

REPORT THIS REVIEW

Review 2 Jul 2024 Recommended by customer in NP20 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Above and beyond service from beginning to end! Would highly recommend

"The team: SOL, RICHARD, DEAN & PAUL - *there are a couple of names missing from Thursday's team as I forgot to ask*
Impeccable manners, communication, care, funny and above all, very professional.
It is so refreshing to have a team that truly cares, nothing was too much trouble and they could not do enough to help us.
We had a good giggle too which really helped on such a stressful day.
For such young lads their manners were just amazing!
If I got in the way (which I tried not to) They just told me to take my time and were happy to wait.
They handled my property with respect and care and asked exactly what I wanted and which room etc.
Thank you to all at Yeates - They really were the best!

"

Team:
SOL, RICHARD, DEAN & PAUL - Wendie

REPORT THIS REVIEW

Review 1 Jul 2024 Recommended by customer in GL6 business G H Yeates & Sons Ltd https://www.referenceline.com/removers_removals_companies-in-clevedon-ghyeatessonsltd-14344

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From one county to another

"What a team they were amazing polite helpful in every way
Can't praise them enough"

Team:
Can't remember their names

REPORT THIS REVIEW

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