G H Yeates & Sons Ltd

10 Windmill Road, Kenn
Clevedon
Somerset
BS21 6RS

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating G H Yeates & Sons Ltd 9.7/100
1104 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 1104 reviews since 2007
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The price represents value for money

 
 
 
Recent Reviews 
 
" Yeates moved my elderly mother from a cottage to a three bed flat. The communication was excellent throughout. The cost included full packing the day before the actual move and included extra transpor...."   more
 
" Yeates are so brilliant. One of the family Directors, Adam Hack, came to give a quote for the de-cluttering move, and then advice for the big move once sold. The removal men (and they were all men; ...."   more
 
" All staff were polite and professional. Packing of my items into storage cases and subsequently unpacking them was quick and hassle free"   more
 
" Professional and friendly. I had a quote within a day of my appointment. I discussed dates and they were happy to keep me updated of whether I could be accommodated up to the last minute. The movers w...."   more
 
 
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Review 22 May 2024
Recommended by customer in Bs8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a very old cottage with steep stairs to a three bed third floor flat

"Yeates moved my elderly mother from a cottage to a three bed flat. The communication was excellent throughout. The cost included full packing the day before the actual move and included extra transport to a relatives property on the day of the move to drop off some items. The removers took apart beds and wardrobes and reassembled them later at the onward move. Everything went really smoothly and the whole team were incredibly efficient and professional throughout. Can highly recommend this company."
 
 
 
 


Review 13 May 2024
Recommended by customer in BS2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
We simply wanted to de-clutter our house in preparation to sell it, and ask Yeates to come over and give us a quote. Easy is the request, but we live in a Georgian cobbled street, where parking is an issue and certainly access for lorries is a serious issue. Well done Yeates, they took on the job.

"Yeates are so brilliant. One of the family Directors, Adam Hack, came to give a quote for the de-cluttering move, and then advice for the big move once sold. The removal men (and they were all men; how come? I know very strong women), were the nicest you could ask for. Both collection and return crews (we have since had the items returned, to formally de-clutter). Both teams were courteous, friendly, nothing too much trouble. The teams worked really hard, and were careful, appreciating they are in someone’s home and it matters to be considerate. Once all our stuff was stored in their own storage facility, my relationship with the company switch to the account management team. Led by Wendie Tanner. I had to retrieve some stuff from the store, and they could not have been more helpful. Thanks to this great family run company, I no longer worry about the big move, when I will call upon them again. (Little note; the last removal guy was terrified about moving our whole home - we live in a 4 storey house, in a 200 year old street designed for horse and cart, not X ton lorries!)"
 
 
Team:
Adam Hack (Director) and Wendie Tanner (Account Management).
 
 
 


Review 11 May 2024
Recommended by customer in BS24
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Used for removal and storage of items between houses when moving

"All staff were polite and professional.
Packing of my items into storage cases and subsequently unpacking them was quick and hassle free"
 
 
 
 


Review 10 May 2024
Recommended by customer in BS23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Down sized from a house to a first floor flat. Late exchange meant I could only book the removal company the day before completion.

"Professional and friendly. I had a quote within a day of my appointment. I discussed dates and they were happy to keep me updated of whether I could be accommodated up to the last minute. The movers were amazing, they made my move so easy. They were friendly and hard working. Everything was put where I wanted it, they moved the fridge freezer several times for me to decide where I wanted it as it didn't fit where I expected it to go. I can't praise them enough and would definitely recommend them in future."
 
 
 
 


Review 6 May 2024
Recommended by customer in BS21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removed a large sofa from the ist floor to the garage. T

"he workmen first removed the legs from the sofa and then took off the bulky cushions. They negotiated a restricted landing and standard staircase. They took the trouble to remove several pictures from the walls as a precaution - how sensible. All in all a quick and completely satisfactory removal - on all fronts.

Thank you"
 
 
Team:
Dan plus two others
 
 
 


Review 25 Apr 2024
Recommended by customer in BS24
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of all my furniture to my daughter’s home. Most had to go in the garage as my daughter had her own furniture.

"The two lads who did the move were so polite and very helpful. Very efficient in their roles. Would highly recommend this firm to anyone who is in the process of moving. Value for money"
 
 
Team:
Wendie
 
 
 


Review 10 Apr 2024
Recommended by customer in BS22
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bed semi to 2 bed bungalow.

"The 2 main guys, Ollie and Rich introduced themselves to us and then started the move. They were helpful, courteous and polite throughout and nothing was too much trouble. Of particular note was the care they took and also their knowledge, we had a particularly large settee and they knew straight away how to handle this. At the other end, they unpacked and placed everything carefully and checked if we wanted anything moving around. They did have other team of guys helping them and they were just as helpful and professional. All in all they turned a stressful day in to an enjoyable experience."
 
 
Team:
Ollie and Rich
 
 
 


Review 26 Mar 2024
Recommended by customer in BS21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went well. They packed the day before. On moving day we were out by 12.00and started moving in at 2.00 and completed by 4.00.

"Being packed for made the whole experience less stressful. On moving in, this was done smoothly. The only difficulty was all box for the kitchen were put in the kitchen which meant it hard to unload as we couldn't open cupboards. I don't know if this could be done any other way as there wasn't much space."
 
 
 
 


Review 12 Mar 2024
Recommended by customer in WR9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Two-stage removal due to living in two properties for a period of time.

"All very well planned. In second move, items had to be packed and stored over the weekend, followed by early start on the Monday.
Everything was very well planned and our belongings were well looked after. Both the office staff and the removal team were very friendly."
 
 
Team:
Sorry - I can't remember their names.
 
 
 


Review 29 Feb 2024
Recommended by customer in BS21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was moved to a much smaller cottage with difficult access and a very difficult staircase.

"They could not have been more helpful or supportive. Polite and considerate and I was very impressed with the way they moved the furniture causing no damage to furniture or walls. Particularly impressed with the way they managed the stairs. The pre move visit was also expertly done, friendly and reassuring."
 
 
Team:
Adam visited. I'm sorry to say I cannot remember the names of the gentlemen who helped on the day
 
 
 


Review 8 Jan 2024
Recommended by customer in BS21
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving our office of 36 years to three separate destinations.

"Everything went according to plan and the removal men were all polite and courteous."
 
 
 
 


Review 10 Nov 2023
Recommended by customer in BS48
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from a four-bedroom detached house to a three-bedroom semi only a short drive away in our home town.

"We had five removal men with two vans. They arrived on time and introduced themselves to us. All of them were extremely friendly and polite and respectful of both our old and our new property.

We had a lot of boxes and obviously furniture and white goods, plus large mirrors, pictures, televisions, computers etc, all of which we were concerned about. The removal men used special bags/covers for all these items which were handled with great care.

The removal of everything from the old house was completed by noon, the scheduled time we were given. I was amazed at the efficiency of getting all our stuff in the two vans!!

At the new house, the removal men followed our instructions as to where furniture/boxes should go and anything else was stacked carefully in one side of our living room.

When everything was out of the vans, the men checked if there was anything they could do to help and happily moved heavy garden statues from the front to the back garden. They made carrying the heaviest stuff look easy!!

Whilst moving was a stressful event for me, I found that the removal men were extremely efficient. Not only were they polite and helpful, but they were also good-humoured and laughing and joking with each other the whole time, which in turn made us feel more relaxed. A huge thanks to all of them.

I would strongly recomend Yeates Removals.

"
 
 
Team:
I'm really sorry I can't remember their names, but I'm sure Yeates could provide them.
 
 
 


Review 8 Nov 2023
Recommended by customer in S
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent. The chaps were very helpful and courteous.

"Everything went according to plan. I was very satisfied with everything. Many thanks."
 
 
Team:
I didn't get their names
 
 
 


Review 24 Oct 2023
Recommended by customer in BS48
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was a downsizing from a 3/4 bedroom house to a 3 bedroom bungalow.

"The removal crew of 3 were friendly, efficient, careful with our items, and very helpful if a need arose.The weather was inclement but the crew made every effort to keep our belongings safe and dry and put themselves out to ensure we settled into our new home as smoothly as possible."
 
 
Team:
Whilst the team introduced themselves to us when they arrived I am unfortunately unable to recall their names.However,the work roster for the day in question can identify them and I have nothing but praise for the service they provided.
 
 
 


Review 16 Oct 2023
Recommended by customer in BS48
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The crew were all polite, friendly and hard working.

"They were very well organised and helped make the move far less stressful. The process was made easier by the professionalism of everyone from the first visit to quote, office staff and removal crew."
 
 
 
 


Review 26 Sep 2023
Recommended by customer in WR14
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from Clevedon to just over an hour away, to a similar sized house.

"As for many people, exchange of contracts was delayed several times over, meaning it was difficult to arrange a removal company. After several false starts due to delays by solicitors, and much frustration on our part, Yeates kindly gave us first refusal on our chosen moving date, meaning we could finally move forward.

Wendy was incredibly helpful with this process, exercising endless patience with our numerous calls to check availability. In the end, Yeates juggled various movers around to enable packing and removals to be completed at our chosen time.

Dan turned up to pack on days 1-3, with another two guys helping towards the end. The amount they got done in boiling hot weather was amazing. Dan was so efficient, careful, and we believe has a photographic memory! He knew where everything was!

The guys were friendly, helpful and cheerful in what were not very pleasant moving conditions. We simply could not have asked for a better service. We would not hesitate to recommend Yeates to friends and family
"
 
 
Team:
Adam, Wendy, Dan, Dean and Ollie (I think)
 
 
 


Review 7 Aug 2023
Recommended by customer in BS8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Carrying furniture up to a top floor flat without a lift.

"Excellent service on short notice."
 
 
Team:
Wendie, Saul, Liam
 
 
 


Review 21 Jul 2023
Recommended by customer in BS40
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a 4 bedroom property to a 1 bedroom annexe although some of the furniture had been disposed of before the move. There was a large wardrobe which needed dismantling and reassembling as well as several large containers containing plants which needed moving from the garden.

"The whole experience was quite painless. The staff at the office were extremely helpful and very patient as my exchange and completion kept being delayed. I did my own packing but Yeates supplied all the boxes and wrapping paper. The 2 men who did the removal were very helpful and very quick, the only slight problem was that they damaged one of the fence posts when reversing into the drive at the new property but this was repaired by them on the day after the removal."
 
 
Team:
Really sorry but cannot remember their names.
 
 
 


Review 21 Jul 2023
Recommended by customer in BS21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Partial move from a four bed house to a two bed apartment in the same town

"The move went totally smoothly - all on time - no breakages - polite and efficient staff - good admin. No problems - just as it should be."
 
 
 
 


Review 21 Jul 2023
Recommended by customer in Bs49
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from our 3 bedroom house in Yatton to a bungalow in South Devon

"Excellent service from all staff all the way through the process
Packed our selves with the estimated number of boxes were spot on. Team who did the move were excellent, helpful and very courteous, could not fault them
"
 
 
Team:
Dave, Charlie and ?
 
 
 

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