GoodMove Removals & Storage Ltd

Unit 1 Holly Lodge, Holly Lane Great Horkesley
Colchester
Essex
CO6 4AW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating GoodMove Removals & Storage Ltd 9.8/100
180 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 180 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" We moved from Colchester, Essex to Wymondham, Leicestershire which is a 2 and half hours journey. We moved from a modern 4 bedroom house in village location to an older smaller 4 bedroom cottage in a ...."   more
 
" Arrived on time,packing carried out efficiently and quickly,removal day arrived on time delivered goods to store and rang and told me ,they were recommended to me and I would recommend them to anyone....."   more
 
" We found the GoodMove experience a really good and positive. From the start, dealing with Megan and George, to the actual move, interacting with the guys tasked with moving us, we found them all to be...."   more
 
" We have now used Good Move four times and they are our provider of choice. They always show a very high level of professionalism and care in their dealings and when moving us. The assessment and quo...."   more
 
 
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Review 9 Oct 2024
Recommended by customer in LE14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocate from Colchester to Rutland. Part packing service 4 bedrooms to 4 bedroom property. Packing boxes provided.

"We moved from Colchester, Essex to Wymondham, Leicestershire which is a 2 and half hours journey. We moved from a modern 4 bedroom house in village location to an older smaller 4 bedroom cottage in a village. Access was not so easy for unpacking and locating furniture .
We packed up everything we could ourselves and Goodmove provided the selection of boxes( delivered 2 weeks before)
The removal team were friendly and courteous and worked very hard. 4 guys packed up for us but only 2 guys unpacked.
We had no breakages"
 
 
Team:
Mike and Steve
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 4 Oct 2024
Recommended by customer in Sk93
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Arrived on time,packing carried out efficiently and quickly,removal day arrived on time delivered goods to store and rang and told me ,they were recommended to me and I would recommend them to anyone.well done Good Move"
 
 
Team:
Megan and all the guys
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 3 Oct 2024
Recommended by customer in CM3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a domestic move between two area''s of Essex. Nothing really of note that made it unusual. However, due to being let down by another removal company, GoodMove stepped into the breach with very little notice, for which they need to be applauded. Thanks a lot, guys.

"We found the GoodMove experience a really good and positive. From the start, dealing with Megan and George, to the actual move, interacting with the guys tasked with moving us, we found them all to be friendly, professional and willing to go above and beyond the 'call od duty'.
P.S. Thanks for the ice creams, chaps.

Just waiting for the boxes to be collected.

"
 
 
Team:
Megan and George in the office. Can't remember the moving teams names, but they were all excellent.
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 30 Sep 2024
Recommended by customer in YO7
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A long distance move made less stressful through the reliability, hard work, care and speed shown by Good Move packing, loading and travelling to our new home.

"We have now used Good Move four times and they are our provider of choice. They always show a very high level of professionalism and care in their dealings and when moving us.
The assessment and quotation process was quick and competitive. We had an uncertain completion date but Good Move were very accommodating and let us hold dates. Very helpful when we had a long distance moved planned.
On the day the team turned up promptly and packed and loaded us every efficiently over a day and part of the following morning. We then travelled to our new location and they got us settled in our new home that evening. They made the whole process relatively easy and stress free.
Highly recommended
"
 
 
Team:
Jamie, Fin and Steve
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 15 Sep 2024
Recommended by customer in RG9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a first floor flat with limited access, then a collection from a house and a final drop 180 miles away to a flat with limited access.

"What wonderful service! My move consisted of a pick ip from 2 properties and a drop at one 180 miles away. The team arrived and instantly put me at ease as I knew it was going to be tight getting larger pieces out of one property. They came up with the solution of putting everything out of the windows! I’m not sure what the neighbours thought, but once they started they didn’t stop. I missed them at the next collection address as they were so quick and only made it to the drop just as they were finishing and they were all still smiling.
Great service from all including boxes and paper.
A huge thank you to the team."
 
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 3 Sep 2024
Recommended by customer in Co45
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
The guys made the whole emotional experience run as smooth as silk! Will recommend to anyone , first class

"First class all round"
 
 
Team:
Jamie
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 2 Sep 2024
Recommended by customer in Ip9
 
 
Satisfaction Ratings
 
Sales & Support 4/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsize from roomy bungalow to small house.

"Initial quote visit went well, written quote received & was verbally accepted. Removal date was decided & solicitors achieved it but very last minute! We took a leap of faith, booked & paid for removal on the agreed date, luckily we were able to exchange & complete simultaneously.
We would have appreciated more detailed labelling of box contents, still haven't found items we need,3 days later.
We would also have liked to be told when the lorries were at the new address, we had lunch while chargeable waiting period had been started unbeknown to us! We had been told we would complete at 2pm & driver was advised but still arrived really early. We're glad we paid for 2hr wait protection!!
All communication was instigated by us(except posting quote) so very one sided."
 
 
Team:
Jamie,Fin,Ryan & ? (Can't remember 4th)
 
 
 


Review 10 Jul 2024
Recommended by customer in Co12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My move date kept changing because of issues with chain above so had to keep changing the provisional booking with the company before finally being able to secure a definite date.

"Excellent service from the start to completion I was constantly having to change the provisional booking and staff were always accommodating. All staff are courteous and polite team arrived exactly at the time given to me there was a problem with an antique wardrobe which the removal guys took great care and time to make sure they carefully took it apart as agreed previously.
I would definitely recommend this company and certainly use again without hesitation
"
 
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 5 Jul 2024
Recommended by customer in CO11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I cannot praise the team we had in moving us over the two days,

"they were so thoughtful and helpful, they made our move as stress free as a move can be, they were a great team and worked really well together, nothing was too much trouble, they moved our belongings which such integrity, thought and care.
I would recommend Good Move to anyone, they were just a fab team from the quote, then the communication with the quote to the actual move.

Thank you for making our move so easy."
 
 
Team:
Jake, Steve, the others were fab, but can’t remember their names
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 2 Jul 2024
Recommended by customer in IP14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Elmswell to Onehouse.

"The team were very good. Efficient and very helpful"
 
 
Team:
Greg and Chris I think
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 1 Jul 2024
Recommended by customer in CO4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved heavy items I could not manage to move, white goods, sofa, bed, dining table and chairs. Put my bed back together in the new house.

"Superb service from 3 great lads who could not have been more helpful. A smooth easy service from beginning to end. Highly recommended"
 
 
Team:
I can't remember the lads names, busy day and long covid don't help, but all 3 deserve recognition
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 25 Jun 2024
Recommended by customer in NG22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Great , friendly and professional service from the Good Move guys. They were incredibly helpful particularly when we had a delay getting the keys. They worked so hard in the heat to get the items unloaded. No damage to note. Very happy with the service and would highly recommend Good Move

"I had a very positive experience with Good Move removals from my initial enquiry to the move itself. They were professional and accommodating, given I had to change my move date a couple of times. It was not a problem and they were very reassuring.
I had a consultation by one of the team who came out to my house to give me all the relevant information for the move. All emails and invoices were dealt with promptly and efficiently.
On the day, the 2 drivers arrived on time and introduced themselves, very polite and friendly and they proceeded to carefully pack their lorry with my belongings and drove the 4 hours to Nottinghamshire from Colchester. I met them at the other end where we had a bit of a wait for the keys, then all the items were again, ‘carefully’ unloaded and taken to the appropriate areas of the house.
All in all, a very “Good Move”.😊. Highly recommend this firm."
 
 
Team:
Steve and I’m so sorry I can’t remember the other ones name but they were both absolutely brilliant. One of them has worked there for 14 yrs.
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 24 Jun 2024
Recommended by customer in IP7
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
household move from one location to another.

"really great company, the three guys who managed our move were courteous friendly, very respectful of our belongings, and I would would recommend the company for any move"
 
 
Team:
Fynn and crew
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 21 Jun 2024
Recommended by customer in cm7
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move involved me relocating from Suffolk down to Essex

"Everything ran smoothly from initial quote through to them doing all the packing and the actual removal. Both sets of crew were polite and efficient."
 
 
Team:
I'm useless at remembering peoples name
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 20 Jun 2024
Recommended by customer in HG3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to another part of the UK - a 2 day booking.

"Good Move lived up to its name in every way. It was definitely a good choice to use this company. The staff were all very helpful.
The removal men were very professional, worked hard and efficiently. Cheerful and friendly from start to end of a very long day!
I would highly recommend using Good Move.
Penny

"
 
 
Team:
Please check with the company to pass on my thanks
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 5 Jun 2024
Recommended by customer in IP11
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from Essex to the Suffolk coast and chose Goodmove to do our removals.

"The service we received was excellent from start to finish. Gary came to our home and arranged our move involving 2 removal trucks over 3 days. The removal team led by Jamie and James were brilliant,arriving on time every time,putting every box and item where requested and treating our possessions with utmost care.A very friendly and hard working team even during the constant rain on moving day!
Overall we were very satisfied with our experience and wouldn't hesitate to recommend or use GoodMove removals again."
 
 
Team:
Gary Megan Jamie James
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 5 Jun 2024
Recommended by customer in CO1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from one house to another 5 minutes away! It''s not the distance, it''s the amount of stuff!

"Top work from the team. Arrived early, carefully but quickly emptied the house and were waiting for us when the keys turned up for the new place. All move back in with the same speed and care. The guys were considerate, friendly and cheerful, despite the rain! Would absolutely recommend to anyone."
 
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 31 May 2024
Recommended by customer in GU29
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Professional yet personal, truly customised service with the high bar set from the top.

"Following recommendations I used Goodmove in 2019. I had absolutely no hesitation in seeking their help on my recent move.

For different reasons both moves have either involved storage or moving in stages, all of which has been thus far handled smoothly and professionally. They cannot remove the stress of moving but they most certainly do all they can to minimise it. I would recommend them with total confidence."
 
 
Team:
George and his entire team
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 20 May 2024
Recommended by customer in CO3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 3 bed town house to 3/4 bed link-detached. We have 3 children and a LOT of stuff!

"We had a brilliant experience with Good Move - what a polite, upbeat and hard-working team! When we didn't get our keys until 3pm,extra bodies were provided at no extra cost to us to help unload.

A minor point us that the limitation of the Time Waiting waiver should
be explained at Quotation stage, along with potential extra costs.

Aside from that, we would recommend GoodMove to anyone - thank you everyone (including Megan in the office) for making a stressful day much easier.
"
 
 
Team:
Jamie, James, a young man possibly called Tillman? Various others
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 


Review 17 May 2024
Recommended by customer in CO6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Having packed our house into a massive new lorry and a smaller one, we were frustrated not receiving the keys to the new property until 3.00pm. The rain was consistent and the team from Goodmove covered all carpets in the new house and also the stairs giving good protection. They all worked tirelessly until everything was in the new property.

"The first person I spoke with was Gary, who visited us and saw what was needed to move our home to our new home. We preferred his skills to decide what size trucks were necessary as opposed to other companies who asked for us to fill in forms for size of furniture in each room. It was a task we didn’t feel happy about and Gary’s expertise was much better. We received the quote and decided we needed to use the skills of professional packing. It was a wise choice.
The boxes, and furniture were effortlessly moved and put into the rooms which were already marked on the packing. It was well organised and the men really worked as a team."
 
 
Team:
Megan and George were very polite in the office, and Gary explained the procedure involved. Steve Maryan, Jamie Putney, James Coglan, Jamie Boggs and Finlay Jones were the excellent hard workers.
 
 
   Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

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