GoodMove Removals & Storage Ltd

Unit 1 Holly Lodge, Holly Lane Great Horkesley
Colchester
Essex
CO6 4AW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating GoodMove Removals & Storage Ltd 9.8/100
150 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 150 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" We have been delighted with Good Move from start to finish. The guys were punctual every day and were extremely careful of everything to be moved. And, nothing was ever too much trouble for them, even...."   more
 
" When it comes to purchasing goods or services I was always of the opinion that you get what you pay for.In other words the more you pay the better the outcome. However,on this occasion I was proved wr...."   more
 
" Will, who came to do the initial estimate, was very knowledgeable and helpful. He estimated the number of crates required very accurately. We had communicated with the office regarding moving some ite...."   more
 
" The person who assessed our belongings and gave us the quote for the job was very helpful and clear about what they would do and what they needed from us. The man in charge on the 4 days of the move ...."   more
 
 
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Review 20 Nov 2023
Recommended by customer in CO6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 4 bed detached in Colchester on 24th/25th to a 4 bed chalet bungalow in Earls Colne on 2nd/3rd November, with a week''s storage in between.
 
Cost: £3130
 

"We have been delighted with Good Move from start to finish. The guys were punctual every day and were extremely careful of everything to be moved. And, nothing was ever too much trouble for them, even when the rain was pelting down. Good Move genuinely took a lot of stress away from what had been up to then a very challenging house moving process. So thank you for everything that you did for us. We would definitely recommend you in the future."
 
 
Team:
Jamie P, Ryan, Ed, Steve R, Jamie B, Harvey, Greg, Megan and Gary
 
 
 

Review 15 Nov 2023
Recommended by customer in CO13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from Brentwood, Essex to Kirby-le-Soken.Essex.The access road at Kirby was very tight but the driver of the van managed it without any problems. The entire move from start to finish was well organised and couldn''t have been better.
 
Cost: £1332
 

"When it comes to purchasing goods or services I was always of the opinion that you get what you pay for.In other words the more you pay the better the outcome. However,on this occasion I was proved wrong because Homemove were the lowest quote we were given but the service they provided was second to none.I just cannot see how the removal companys with the higher quotes could have performed any better.The whole team were very professional from the initial survey,through to
the communication with the office staff and of course the guys that did all the lifting,every one of them was a pleasure doing business with.
In my opinion Homemove are highly recommended and I want to thank them for making the whole move a pleasant experience for my wife and I."
 
 
Team:
The surveyor Hue, the office manager Megan, and the lifting team Mike,Elliot, Steve, Jamie P and Jamie B
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 15 Sep 2023
Recommended by customer in CO16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving contents of house into storage. Some large items involved including a grand piano, blanket chests and heavy linen press.

"Will, who came to do the initial estimate, was very knowledgeable and helpful. He estimated the number of crates required very accurately. We had communicated with the office regarding moving some items to America. They were very helpful with the paperwork.
The office team phoned the day before the removal team arrived to inform us of the names of the men and of the expected time of arrival.
The removal men were very polite, considerate and worked quickly and efficiently with obvious expertise and good humour despite having to move some very awkward pieces of furniture. All the items appeared to be packed safely."
 
 
Team:
Office staff Megan, Gary and George. Removal team Jamie P and James, assisted at times by Ryan, James and 2 Steves.
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 15 Sep 2023
Recommended by customer in CO7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My husband and I moved from a 4 bedroomed house where we had lived for 43 years and brought up 3 children and many grand-children to a 2 bedroomed bungalow. The move was potentially very stressful as my husband has bone cancer and is suffering a lot of pain, treated with morphine which causes him a lot of confusion. He stayed with friends on the day of the move but was with me on the last day when much of the furniture arrived and it was fairly hectic!
 
Cost: £4000
 

"The person who assessed our belongings and gave us the quote for the job was very helpful and clear about what they would do and what they needed from us. The man in charge on the 4 days of the move started by asking us how we would like it to progress and said their aim was always to make it as easy for us as possible. This they did from the start always being helpful and courteous and polite.
Although a huge upheaval for us both it couldn't have gone more easily and I would always strongly recommend Good Move to others."
 
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 11 Jul 2023
Recommended by customer in BL6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Long move from Essex to Lancashire

"Goodmove moved my parents from Essex to Lancashire and we couldn’t have asked for a more positive experience.
The staff were fabulous, right from our first telephone enquiry.
We were kept informed by email with a detailed breakdown of timing and costs.
The guys who moved us on the day were absolutely brilliant.
Jake, Finn and co. were punctual and couldn’t be more helpful, they were very careful with the items, super efficient and cheerful.
It was a very long day for them due to the distance and even when unpacking at 9.30pm they were still in good spirits and as careful as at 8 in the morning.
Thanks everyone … couldn’t have done it without you!
"
 
 
Team:
Jake Finn and I’m really sorry I can’t remember the very tall guy’s name!
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 21 Jun 2023
Recommended by customer in CO7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The 3 guys that turned up to carry out the move where great, helpful and understanding.
 
Cost: £960
 

"There was no stress at all everything was easy and nothing was to much trouble for this great team. I highly recommend this company and there staff from start to finish. The booking process and lead up to the move was brilliant and the move itself easy and stress free. well done the whole team.
Brilliant job by a brilliant Team."
 
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 20 Jun 2023
Recommended by customer in C01
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House contents into storage including a mast from a sailing dinghy and spinnaker pole, spare sails and heavy duty ocean sailing gear from a yacht A small number of contents were dropped off to our new home.
 
Cost: £2040
 

"The packing was run like a military operation. 2 trucks arrived exactly 8:30am as agreed.
All 3 of the delivery team introduced themselves upon arrival and shook hands with my wife and I. We made a few mistakes with some box construction but there was absolutely no drama made of it.
We ended up just leaving them to it stationing ourselves nearby should we be needed (we weren't).
A couple of their colleagues having finished an earlier job stopped off to help out. It was quite obvious they were a good team who were well managed and directed at a shop floor level.
They went above and beyond in not only dropping a few items off at our new home as they were passing but made considerable effort to ensure they got a very awkward sofa bed upstairs when I believe most people would have given up.
We used Good Moves many years ago. I thought they were good then. I found them even better this time."
 
 
Team:
Mike, Elliott, Steve, Ed and James
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 13 Jun 2023
Recommended by customer in CA10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was seamless from start to finish. We needed to move out of our flat 1 week before we could move into our new house, so Goodmove came and packed up all of our belongings, loaded them on to their truck, stored them safely for a week at their on-site storage facility, and then brought everything to our new home on the other side of the country 1 week later.
 
Cost: £3700
 

"Mike, Elliot, Jamie B, Ed and Finley were fantastic on our moving days, they were all friendly and polite, and they packed and loaded/unloaded everything carefully and efficiently. They also unloaded our storage locker in a matter of minutes and loaded all of that onto the truck as well.

Megan and George in the office were also really helpful arranging everything and answering all of our questions.

I would definitely recommend Goodmove and use them again in the future."
 
 
Team:
Megan, George, Mike, Elliot, Jamie B, Ed, Finley
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 9 Jun 2023
Recommended by customer in NR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved a large 4 bedroom house with a lot of plants in Wivenhoe to a 3 bed cottage in Norfolk. Over a three day period.

"This was a big move for us and from start to finish the team from Goodmove couldn’t have been more positive and helpful. Nothing was a problem and they took great care to manage the loading up to maximise space on the lorries.
We had a number of heavy / awkward items and they managed these with ease. We would use Goodmove again and would thoroughly recommend you ask for Jamie & James & team who despite us asking to move heavy items multiple times were more than happy to accommodate and retain their good humour! Top work fellas."
 
 
Team:
Jamie & James & team
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 1 Jun 2023
Recommended by customer in IP33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a 3 bedroom end terrace with no off road parking. The team packed us up one day and moved us the next, they were extremely friendly, professional and efficient. Our new house was a 3 story town house and although it did have off road parking there were an awful lot of stairs!
 
Cost: £1728
 

"Goodmove were recommended to us and we would not hesitate in also recommending them to our friends or family. After my initial enquiry I received a call back the same day to arrange a visit to our house. The quotation came through the day after the visit and they were able to get us booked in to fit around our timescale. The day of packing the guys arrived promptly and after a quick look round they proceeded to pack (we left them to it so as not to get in the way). We had a 3 bedroom end terrace house and it took them 4-5 hours to do the packing.

On the move day again they turned up promptly. We had no off road parking but they managed to get the lorry close to the house (we had spoken to a few of our neighbours to strategically save some parking space the night before). It took 3 guys approximately 4 hours to get loaded and they were met at the new house by 2 more and within 2-3 hours they had unloaded the lorry and deposited various boxes and furniture in the room locations."
 
 
Team:
Megan, George & Gary helped with the admin & logistics etc. Richard & Jamie P did the actual packing & moving
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 31 May 2023
Recommended by customer in SS3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My original house purchase fell through. I needed to find an alternative property asap. This meant my belongings had to go into Good Move’s storage for 5 months. Maghen & George were so helpful and kind. I then purchased a two bedroomed property. Lots of my boxes were marked ‘bedroom 3’.

"James was amazing, so patient with my situation and helped me with so many things that I could not have done on my own. Nothing was too much trouble for him. Please thank him again for me"
 
 
Team:
James, Chris & Chris
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 22 May 2023
Recommended by customer in CO10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Best move I ever experienced -

"A great company with a professional & friendly team who knew and practiced customer service to the top - from a client point of view - a relaxing move. great team packaged the goods - carefully & efficiently from a professional & friendly team ( Ryan, Richard, Michael, Jake, Elliott & Finlay). The delivery & unpacking of the move was excellent - Ryan & Sam were outstanding - efficient, professional & friendly.
The communication, updates, explanations were again professional & efficient - Megan & George - it was a great move from the whole team - an excellent team.
Thank you
Peter & Jenny"
 
 
Team:
Please see above the list
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 27 Apr 2023
Recommended by customer in Co6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 2 bed semi detached Mile End Colchester to a bungalow in eight ash green.
 
Cost: £786
 

"From beginning to the end of my moving was amazing. The quote was half the price of the first quote I had from another company. The guy that came out to give the quote was really nice & explained everything. The communication via email was really good (Megan Thake) The guys that came on the day were on time & very polite & helpful (Jake & Harvey & one other guy) plus there was also 2 more that turned up to help unload the other end (Richard & Ryan). By the time I got to the new property they had already unloaded the garden & garage stuff.
Absolutely brilliant service & value for money.
Would highly recommend 5 stars ⭐️
Thank you all very much!
Regards
Melanie ingram 😊"
 
 
Team:
Megan Thake ,Jake,Harvey,Richard & Ryan 😊⭐️⭐️⭐️⭐️⭐️
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 22 Apr 2023
Recommended by customer in CO6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of 4 bedroom house to 4 bedroom house. A short distance.
 
Cost: £1400
 

"Our whole experience with Good Move was excellent. From the team in the office to the team on the day, Good Move are highly recommended.

The moving team were friendly, approachable and respectful of our property. Working very hard from start to finish."
 
 
Team:
Megan, George and the moving team.
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 22 Apr 2023
Recommended by customer in cm22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The team a Good Move have been fabulous. really helpful and efficient I cannot recommend them more highly.Thank you so much everyone

"Communication with the office has been excellent throughout
All the teams that have attended have been just so helpful and efficient nothing was too much trouble
Everything has been stored and delivered with great care and attention to detail
The packing was done with great care and attention
The company are flexible and accommodating
I would recommend them highly thank you
"
 
 
Team:
greg ,steve all the jamies and james and the others have all been fabulous so thank you all very much
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 3 Apr 2023
Recommended by customer in N/A

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving abroad and out of the UK.

"Steve, James & Harvey were phenomenal. They worked with extreme care and caution and behaved in a very professional way. Fantastic team and I would definitely recommend them!"
 
 
Team:
Steve, James & Harvey
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 21 Mar 2023
Recommended by customer in CO46
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from a smaller 3 bed house into a much bigger 3 bed, with garden items and outside bins etc.
 
Cost: £1350
 

"Our move was brilliantly handled. We paid for the service to have everything boxed, bigger items like beds to be taken apart and put back together once in the new house and it went perfectly.

Everything was individually wrapped and safely secured meaning we had absolutely no damage to any items.

All of the guys were really helpful and engaged in light conversation with myself and my wife which made it feel like you were dealing with friends rather than random people.

They couldn't have been anymore helpful and nothing was too much for them, even when I forgot to tell them not to pack my shoes and they searched for them to get them back! Apologies again for that haha!

We don't plan on moving house for a long long time, but would 100% recommend them to anybody I know moving in the future.

Thanks for making our move so easy!"
 
 
Team:
I'm not too sure on names but the main 2 on the first day were a guy maybe in his 50's who was such a nice guy, took time to stop and chat to us and had good banter! He was with a younger guy who cracked on and worked hard, done a brilliant job! Then another 3 guys turned up later who were all equally as brilliant, getting involved in conversation and working hard at the same time.
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 2 Mar 2023
Recommended by customer in CO 6
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A wonderful stress free experience, I would certainly use Good Move again.

"Finley and Harvey did an amazing job, they had to cope with a very steep narrow staircase in my cottage in Nayland
. They managed to get everything upstairs and carried it all with great care. Nothing was too much trouble, they even returned a large table that didn’t suit to my old house.
I will certainly recommend Good Move, it was a very stress free experience."
 
 
Team:
Finley and Harvey and Megan
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 28 Feb 2023
Recommended by customer in CO10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Jamie and Finn were excellent.

"Going over and above to make the move as easy as possible. Experienced packers and movers who were very helpful.

"
 
 
Team:
Jamie, Finn and Jamie
 
 
   Business Reply:
Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x
 

Review 27 Feb 2023
Recommended by customer in IP6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I had a good look around for our removals company. I had a couple of quotes and Good Moves were very reasonable, some were just silly to be honest, but this showed me the professionalism of this company.
 
Cost: £1400
 

"
The boxes were dropped off and the move all planned and arranged with the lovely office staff, who might I add, just were so polite and courteous.

The Guys come on the day (we had 4) and they were all very smart, carful with our belongings, polite and generally all round nice working team. They asked to go to the toilet, which sounds silly, but I have moved 17 times before and they just don't ask! They were not in our way, they worked well as a Team and covered everything including the front door, again nothing I had experienced before.

The manager of this company should be very proud of the staff they are hiring, as they are a credit to them.

I have now recommended them to several friends and will be moving my sister in a couple of months too.

They really are "Good Move" 5 stars from me!

Brilliant Team, polite, conscious of moving my personal items, good all round team from start to finish (office, surveyor and removals) Highly recommend and have done so and they have a booking for my Sister after recommendation.

Whoever owns this company, should be proud!"
 
 
Team:
I just can not remember, but it was a Team of 4 from a house in Stowmarket to Crowfield
 
 
   Business Reply:
Thank you so much for your kind words about our team! This will be passed to our team as well as our branch manager.
We wish you all the best in your new home.
The GoodMove Team x
 
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