GoodMove Removals & Storage Ltd

Where reputations count.

Unit 1 Holly Lodge, Holly Lane Great Horkesley
Colchester
Essex
CO6 4AW

Removers - Removals Companies

www.goodmove.org.uk

Email This Business

Tel 01206 272 780

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
236 reviews since 2016

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 236 reviews since 2016

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" All was very well oiled ,quick and tidy, well done to all at Goodmove and thank you. Good relations and helpfull from start to finish, great team ." more

" Very professional company with helpful and polite employees. Everything went according to plan and timetable." more

" The team who arrived on removals day were absolutely exceptional - they made what is unavoidably stressful so much better. The team were really cheerful, pragmatic and incredibly efficient. The...." more

" Professional, friendly and extremely helpful staff who made our move so much easier than previous moves we have had! Nothing was too much trouble and they all worked so hard. Forgive us, we are ter...." more

About Us
Information provided by the business
Legal Name: GoodMove Removals & Storage Ltd. Limited Company.

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Review 12 May 2026 Recommended by customer in co10 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

4 bedroom house move, started day 1 at 8.30 loaded large van with non essentials and garden ,very efficiently. Day 2 finished loading and moved to new house , day 3 returned our stuff from day 1 collection.

"All was very well oiled ,quick and tidy, well done to all at Goodmove and thank you. Good relations and helpfull from start to finish, great team ."

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 6 May 2026 Recommended by customer in CM7 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Just a normal move from one house to another.

"Very professional company with helpful and polite employees. Everything went according to plan and timetable."

Team:
Angela in the office, and Simon plus 4 others on the vans. Simon particularly good.

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 5 May 2026 Recommended by customer in IP7 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal from large family home to a small rental with around half of items going to a storage unit.

"The team who arrived on removals day were absolutely exceptional - they made what is unavoidably stressful so much better.

The team were really cheerful, pragmatic and incredibly efficient.

They seemed to be genuinely happy to be there, and were extremely skilled... we couldn't believe how fast they worked.

We will be moving again in a few months once we find our next purchase and won't hesitate in using Goodmove again... especially if we can have the same team!"

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 10 Apr 2026 Recommended by customer in CO2 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packing & removals, including a motorbike. Dismantling and rebuilding beds and wardrobe. 4 bed large house with double garage.

"Professional, friendly and extremely helpful staff who made our move so much easier than previous moves we have had! Nothing was too much trouble and they all worked so hard.

Forgive us, we are terrible with names but all of the chaps who helped and supported us through this most stressful time were outstanding. We would always opt to work with you again should we move in the future."

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 10 Apr 2026 Recommended by customer in BA2 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We have recently moved across the UK and used Good Move again. They were simply outstanding.

" The team of guys were so polite, they cared for all our possessions like they were their own, they worked incredibly hard, they met or bettered all the timescales and were brilliant.

I cannot think of a better company to be trusted to move with. And they were tremendous value too - beating several other quotes. They were simply superb. We cannot fault them in any way at all."

Team:
James led his team with real care and compassion

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 10 Apr 2026 Recommended by customer in IP13 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Good Move moved the contents of a two bedroom house for us, but also moved a significant number of very large pots from the garden along with a greenhouse and an arbour.

"Good Move were a fantastic firm to deal with from start to finish. The surveyor who came to quote was very helpful and thorough and really put my mind at ease, particularly with the large garden pots and my greenhouse that I was worried about moving. The admin side was very easy and the office was really helpful with any queries before the move.

The team that moved us on the day were absolutely brilliant. They couldn't have been more helpful and made what could have been a very stressful day seem comparatively easy! They arrived on time and just managed the whole move perfectly. Everything was moved with the utmost care and they really looked after all my precious garden pots and plants.

I really feel they went the extra mile to make sure our move went smoothly. I wouldn't hesitate to recommend Good Move. Many thanks to you all."

Team:
The whole team was fantastic - I am so grateful. Many many thanks

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 10 Apr 2026 Recommended by customer in IP32 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

A downsize move between bungalows for an elderly couple, one of whom has mobility issues

"Dear GoodMove,
I wanted to say a huge thank you to the three guys who helped move my in-laws.
They were incredibly hard working, professional and made the day as stress free as we could have hoped for on a moving day, even with a long delay to getting keys to the new property.
We will be highly recommending GoodMove to our friends and family and look forward to working with you again on future moves.
Kind regards"

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 30 Mar 2026 Recommended by customer in CM3 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From contacting the office to moving day ,was plain sailing.Very efficient service.

"Very helpful and friendly staff in office,explained how the process works from start to finish.
Very competitive price,great care was taken with all my furniture and possessions on the day.
The removal men were very polite ,introduced themselves and hard working."

Team:
Steve ,Ashton,Angela and Chris

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 20 Mar 2026 Recommended by customer in CO10 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I asked Goodmove to price to pack and remove my household from Essex to Suffolk. I knew this company was good as I had used them before, but the team sent this time, were exceptional in everything they did all were like well honed athletes.

"My date of moving was very fluid due to the length of the chain agreeing a date. Good move assured me they would be be available. This was something else I did not have to worry about.
On the pack day this well oiled team arrived, and swiftly efficiently our home became a sea of cardboard boxes all well packed with identification of the contents inside.

The following day the athletes moved large pieces of furniture along with all the boxes until our home sat inside the lorry. after a drive three hours from arriving we said farewell to the team as we were in our new home all furniture placed exactly as we wanted."

Team:
The whole team from office to removers

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 6 Mar 2026 Recommended by customer in CO3 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from first floor 2 bed flat to semi detached 4 bed house. Needed support with moving fridge/freezer, sofa and awkward furniture.

"Recommended by Nan who used movers for entire house move. Quote was offered after a quick visit by surveyor. Offered a variety of options to suit our needs, including protection for goods.
Needed support with moving fridge/freezer, sofa and awkward furniture.
Move was extremely simple, movers were friendly and funny - they were in and out within 30 minutes and were very effective.
No concerns whatsoever and would recommend this service."

Team:
I can't remember - one was from New Zealand or South Africa!!

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 18 Feb 2026 Recommended by customer in IP9 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Full packing service, 40 mile move

"Really really impressed by the level of service we got throughout. The guys on the packing and move day were exceptional. Would recommend to everyone to use Goodmove."

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 12 Feb 2026 Recommended by customer in CO7 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A local move, bungalow to bungalow, self packing.

"Jamie and his team of four other guys turned up promptly in the morning and set to work loading the lorry after assessing what was required. Being a rainy day, extra care was taken in positioning the lorry as close as possible to the property and mats were used to protect the flooring.

They were fast but very caring of our belongings and asked questions if unsure of anything.

We had quite a wait before completion, but kept in contact for updates. We had paid for the two hour waiver, which we would definitely recommend, and were in danger of additional charges. However, George, the depot manager, ensured the guys were supporte, if needed, in unloading to avoid this. However, Jamie and his team were so efficient and quick, we were seated this cost, thank you.

The whole team were super friendly, helpful and professional and help made a stressful day far more manageable. We seriously could not have done it without them. We thoroughly recommend Goodmove.
"

Team:
Jamie, Ash, Simon and I can't remember the other twos names!! Sorry!!!

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 11 Feb 2026 Recommended by customer in NR35 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From getting a quote, packing & moving, GOODMOVE and their staff were nothing less than excellent.

"All our stuff arrived undamaged. GoodMove even arranged to have our car transported to our new home. I highly recommend this company. The Manager "George" was especially helpful."

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 19 Dec 2025 Recommended by customer in CO7 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 bedroom house to 1 bedroom bungalow

"The movers were excellent, polite and professional. They went above & beyond beyond when arriving at the final destination"

Team:
Can't remember 😒

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 8 Dec 2025 Recommended by customer in CO13 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Great, efficient move

"Good Move provided an excellent service from start to finish. The team were experienced and well managed throughout.

They arrived early, protected the properties at both ends and kept us fully informed during the move.

Having moved home many times, this was the smoothest move we've completed.

I have no reservations in recommending Good Move."

Team:
Although everyone of the team introduced themselves and shook hands, I cannot for the life of me remember their names. They all wished us well and thanked us. Quality.

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 2 Dec 2025 Recommended by customer in CO13 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move involved a large amount of furniture and numerous personal possessions and required 3 lorries from different depots and a 4-day move in total. Our previous removals firm had let us down and we were incredibly pleased to find a firm that could move us with less than 1 week�s notice.

"We were really impressed with the fact that our move was catered for with very little notice in spite of the fact that we had such a large volume of items to be moved.

The staff we met from the different depots were all absolutely fantastic and were all really friendly and incredibly helpful. They even went out of their way to help us pack our remaining items on the day of the move when we were running out of time. We were really impressed with each and every one of them."

Team:
I�m so sorry but I can�t remember their names!

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 12 Nov 2025 Recommended by customer in CO5 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Standard house move, lots of contents, nothing of significant value. Kitchen pack by Goodmove.

"The move started well on Tuesday when Lewis and Ashton arrived on time and got stuck in straight away packing and moving boxes. Later in the day, Simon and his team arrived and started loading up the two trucks, not finishing until both were full. On Wednesday, Simon, Finn and their teams turned up, completed loading and were running filling away by 11am. The next time we saw them was at 2.30pm at the new property where they got on with the unloading in awful weather.

Throughout, all the team members were polite, respectful and very hard-working. Nothing was too much trouble and they made an extraordinary experience for us seem very normal through their calm and considered approach.

Particular mention must go to Lewis, Ashton, Finn and Simon. Finn was particularly obliging and excellent client facing, whilst Simon lead the packing teams in the way that only a natural leader can. We would recommend Goodmove to anyone."

Team:
Lewis, Ashton, Finn, Simon.

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 10 Nov 2025 Recommended by customer in CO7 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move was good and quick with no issues.

"Lads were careful to lift and shift and kept on going. nothing is damaged or marked and I would highly recommend."

Team:
Steve,

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 23 Oct 2025 Recommended by customer in NG24 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved 130 miles.

"The guys turned up at 8am which was perfect and began loading before I had even finished doing the walkaround! Very efficient and I was looked after."

Team:
Difficult to remember with so much going on and only Ryan springs to mind as he offered his mobile in case of need on the journey

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

Review 21 Oct 2025 Recommended by customer in CO3 business GoodMove Removals & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-colchester-goodmoveremovalsstorageltd-14732

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move. We had the packing and the removal service.

"We had wanted the packing and removal service. The quote was very detailed and it made clear what we needed to do prior to the move to make it as easy as possible. Originally we did not think that the purchase and sale would coincide so I organised a part move. As the date approached I realised that we would need to move everything. Angela was very reassuring and ensured that everything would be moved.
On the first day, Jamie and the team arrived early in the morning and packed everything they needed to which left me time to clean the house. ( We liked the fact that they use paper to pack rather than plastic.)
The following morning Jamie arrived with a second van, and additional team members, to complete the move. Upon arrival at the new house, they moved everything into the rooms we wanted and remade the bed. It was a wet morning so they ensured that the carpet was protected. They ensured that we were thoroughly happy with the location of the furniture before they left.
While we were unpacking they were able to take some of the boxes and packaging that we no longer needed. They will collect the rest when we have completed.
The whole experience went very smoothly, and the team were exceptionally polite and helpful. We would definitely recommend the service offered by Goodmove."

Team:
Angela in the office and Jamie on the day of the removal

Business Reply:

Thank you so much for your kind words about our team! I will pass this on to them as well as our branch manager.
We wish you all the best in your new home!
The GoodMove Team x

REPORT THIS REVIEW

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