M J Christophers & Son

Quarry Park Road, Newquay
Cornwall

TR7 2NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating M J Christophers & Son 9.8/100
441 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 441 reviews since 2017
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" I was overall very happy with the service MJ Christopher provided, in terms of the booking process and logistics. Zena in the office was excellent at helping me organise my move, especially at last mi...."   more
 
" Professional, courteous, punctual and polite. What more can you ask of a firm?"   more
 
" We have always used Christopher’s to move us ..mum n dad used to run business and they were alway very good.Now son Mike has taken over and does an excellant job. Mum n Dad should be very proud. Recko...."   more
 
" the whole experience was made so much better because of the excellent service provide by Luke and Nick the removal men and Zena in the office"   more
 
 
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Review 4 Feb 2023
Recommended by customer in TR7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 4/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Straightforward move for myself from 1 to 2 bed.
 
Cost: £2000
 

"I was overall very happy with the service MJ Christopher provided, in terms of the booking process and logistics. Zena in the office was excellent at helping me organise my move, especially at last minute and all done remotely.

The move itself was smooth. The team arrived punctually and worked carefully and quickly, taking care around both properties.

My only complaint was around the conduct of one employee who was at both ends of the move. I believe he is called Adrian.

He was incredibly cold and rude, making me feel as if I had done something wrong from the moment he arrived at my property for the initial pack up until he left my destination address. He barely gestured a greeting or goodbye on both meetings.

No issues with how he handled the logistics of the move, but he made me feel that my business was unwelcome. A couple of details he had not been made aware of (my garden furniture for the collection, and the road of my destination) he made me feel awful about - even though both were explained during the booking process.

He took down and re-erected my bedroom wardrobe for me. The moment he walked in for the move day, he told me it would not fit in the next property and would be an issue for me (it wasn't). At delivery, he did not wait for me to confirm location - just started putting it up.

His entire demeanour was cold and rude. It was a shame as the other two men he worked with were lovely and could not fault them. I was really disappointed as what is already a stressful situation was made worse."
 
 
 
   Business Reply:

Unfortunately, we had no idea of any of the comments until we received this review, and have contacted our customer to discuss her feedback.
 


Review 3 Feb 2023
Recommended by customer in TR12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From house to storage and then storage to house.

"Professional, courteous, punctual and polite. What more can you ask of a firm?"
 
 
 
 


Review 1 Feb 2023
Recommended by customer in TR2

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellant move.
 
Cost: £1600
 

"We have always used Christopher’s to move us ..mum n dad used to run business and they were alway very good.Now son Mike has taken over and does an excellant job. Mum n Dad should be very proud. Reckon this our last move now, so our sincere thanks to the Christopher family.

Very helpful and pleasant people to deal with..Best removers we ever had. Really good at their jobs."
 
 
 
 


Review 31 Jan 2023
Recommended by customer in TR1
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Because of the excellent service provided by Luke and Nick our move was stress free and we have been telling everyone how good and friendly they are. Bob & Kate

"the whole experience was made so much better because of the excellent service provide by Luke and Nick the removal men and Zena in the office"
 
 
Team:
MJ Christopher's
 
 
 


Review 24 Jan 2023
Recommended by customer in TR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved approx. 200 yds further up the road to a new property. It was from a small 2 bed property to a 4 bed over 3 floors. Some items were stored in the garage and there were a number of large gardens pots and storage boxes to move.
 
Cost: £1092
 

"I have used M J Christophers 4 times recently and each move has been excellent. The staff go about their business quietly and efficiently, using common sense if not sure where something goes. No damage was done to either house, nor to any items.

They cover the front door, floors and even the stairs with protective materials so everything is clean and tidy afterwards.

On this move we were scheduled to move on a Friday but they contacted me to see if it was convenient to start loading Thursday afternoon, which it was, so it was an early finish Friday.

The staff are pleasant and polite - no bad language, and very smartly dressed. The vans are exceptionally clean and tidy and very well organised. Would recommend anytime. Unfortunately, we are planning on staying in this house for sometime, so as much as I like to support businesses like this I am hoping we don't need them again !

"
 
 
Team:
Luke, Mike, Chris and Nick
 
 
 


Review 21 Jan 2023
Recommended by customer in TR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
A 4 man crew arrived the day before our moving date and expertly packed the contents of our home. The following day they completed the packing and moved us to our new home.
 
Cost: £3400
 

"Very thorough and efficient and would have no hesitation in recomending this company."
 
 
Team:
All 4 were an asset to the company.
 
 
 


Review 20 Jan 2023
Recommended by customer in BS20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from North Somerset to a storage facility in Cornwall.

"Absolutely fantastic service, polite, friendly, helpful, and will be using again to remove our furniture from storage into our home."
 
 
 
 


Review 16 Jan 2023
Recommended by customer in PL27
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
You moved us twice in 5 months and we were very pleased with the whole service that you provided.

"It was unfortunate that on the second move our settee could not be manouvered into our flat. Anyway our butcher needed a new settee . So he came up the same afternoon with his lads to move it to his home. The payment my husband asked for was a years supply of tripe!!!

When we finally moved in the people leaving the property had been unable to use you. The lady was spitting feathers about the company she had employed. They left her with a lot of carpet cleaning to do. So if she moves again she will definately choose you.

The only name we can remember is Zena from the office who was very efficient. The removal men were all very good and helpful, but we did look after them with drinks when required."
 
 
 
 


Review 16 Jan 2023
Recommended by customer in S7 1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move into storage in Cornwall, then half the contents were moved to a house in Sheffield and the other half to a house in London
 
Cost: £6060
 

"This is the 4th move we have used MJ Christophers for. One move to Cornwall, then a move into storage in Cornwall, then half the contents moved to Sheffield and the other half to London. All moves were conducted very professionally, no items missing or broken. The removers turned up promptly and worked efficiently - everything went very smoothly."
 
 
Team:
Mike, Adrian, Zena, Debra
 
 
 


Review 13 Jan 2023
Recommended by customer in LL59
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
M J Christophers & Son kept our house contents in storage whilst the property was demolished and rebuilt.

"M J Christophers & Son were the most professional people to deal with. From my first contact with them through to the end they were courteous, punctual, efficient and reliable. Perfect service. I would highly recommend them to anyone."
 
 
Team:
Zena & Mike
 
 
 


Review 17 Nov 2022
Recommended by customer in TR8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We recently moved into our new home which was never going to be straightforward as our belongings were in storage 250 miles away & the access road to the new house was narrow.

"We were delighted with the way MJ Christopher’s removals made this move so easy, there was so much care taken with our furniture & all the team were so polite & helpful with everything. The guys worked in a professional way & nothing was too much trouble. We have moved house before & it can be stressful but having such hardworking people around you makes moving a really easy experience. We would highly recommend M J Christopher & sons for professionalism & price.
Thank you to all the team"
 
 
 
 


Review 10 Nov 2022
Recommended by customer in EX5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from a four bed house down a private narrow lane in West Cornwall which meant the team had to do three trips in a smaller vehicle to load onto the big lorry which was parked in the next village

"I was so pleased I chose MJ Christopher’s. The initial meeting was so professional compared to other companies I saw so I really expected their quote to be the highest, but amazingly it wasn’t.

The contact leading up to the move day was first class, I was always able to get hold of office staff on the phone and emails were always dealt with promptly.

On the day of the move Mike and his team were brilliant. Punctual, polite and friendly and very efficient. After keeping my goods in storage with them for a while they delivered my them to Devon and again everything went smoothly and to plan.

I cannot praise this company enough. Thank you, I would definitely use you again and recommend you to friends and family."
 
 
Team:
Mike, Zena and the team who moved me (sorry I can’t remember their names now!)
 
 
 


Review 9 Nov 2022
Recommended by customer in HR96
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
M J Christophers & Son moved our furniture and possessions from their storage facility in Newquay to our new home in Herefordshire. Everything had to be transhipped due to the narrow lanes leading up to our house; this was not an issue for the team who worked tirelessly throughout the day.
 
Cost: £3758
 

"Adrian, Luke and Hattie were courteous, friendly and very professional - they carried in all our items into the designated rooms with great care and attention and placed all the larger pieces exactly where we asked.

A first class service - I have recommended this company to two members of my family who are moving to Cornwall in 2023.

Very easy to deal with, the team at M J Christophers & Son are extremely professional and provide a first class service from start to finish.

The quote I received was very competitive and they made our move from Cornwall to Herefordshire an enjoyable experience.

I can highly recommend this family business."
 
 
Team:
Adrian, Luke and Hattie
 
 
 


Review 9 Nov 2022
Recommended by customer in TR71
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A full house move within the same town.

"A local move of only a couple of miles which was carried out with extreme care, professionalism and quality. The staff were well presented and very polite. A superb service from an extremely good removals company reducing the stress of moving house."
 
 
Team:
Thank you so much MJ Christophers and Son
 
 
 


Review 26 Oct 2022
Recommended by customer in IG8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a top floor flat in London to a house in Newquay.
 
Cost: £2388
 

"Mike & Luke arrived when they said they would & did a fantastic job! We had loads of flat pack furniture to move plus a large fridge/freezer as well as other pieces of furniture. They were extremely courteous & very professional. They delivered everything the next day & were joined by Luke no.2, who was also very professional & polite. Lots of the boxes were extremely heavy but at no time did they complain or refuse to move anything.

I would not hesitate to recommend Christophers to anyone for either a short local move or a much longer one like we had.

Very helpful office staff who gave us details of prices, insurance etc., of our move very efficiently. Their prices are very good value for money. Everything went to plan."
 
 
Team:
Mike, Luke, Luke
 
 
 


Review 3 Oct 2022
Recommended by customer in TR15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
3-Bed home move over a distance of 20 miles in one day
 
Cost: £1300
 

"Excellent service from start to finish. Highly recommended."
 
 
Team:
Mike Christophers + 2 others
 
 
 


Review 1 Oct 2022
Recommended by customer in PL28
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a domestic move from a large 5 bedroomed house in Padstow Old Town ( Access tricky) to a Dormer Bungalow also in Padstow
 
Cost: £5000
 

"We moved from a large five bedroomed listed Georgian house in Padstow Old Town - a house crammed full of substantial, heavy, antique pieces of furniture, an abundance of small, fragile ornaments, numerous glass fronted prints and posters, some large canvass pictures and a garden full of oversized heavy pots. Consequently I considered our four day move to be a particularly challenging one that required careful packaging and a light touch.
I was massively relieved to see that every member of the Christophers front line team treated every single piece as if it was their own. They were obsessively careful and took the time to pack and label everything thoughtfully and securely.
Particularly pleasing was the fact that every member of the Christopher’s team ( Mike, Nick, Luke B and Luke C) was courteous, well mannered and smartly turned out. They turned up on time every day and worked in a focused and committed manner throughout the whole day. No mobiles were ever in evidence, breaks were regulated and on a personal front it was a pleasure to have them in the house.
They were all clearly very experienced removal practitioners with deep technical know-how and expertise. They acted purposefully and carefully. There was no frantic rushing - and consequently we suffered no dings and dents anywhere!
I was particularly impressed that when our completion was delayed by nearly 4 hours they barely batted an eyelid…. Our successful move was the priority and they just got on with things - they finally left us at around 9.00 pm in the dark - There was absolutely no griping or complaining. We were massively impressed with their professional behaviour throughout the whole move.
We would have absolutely no hesitation in thoroughly recommending Christopher & Son."
 
 
Team:
Mike, Nick, Luke B, Luke C and Debbie at HO
 
 
 


Review 29 Sep 2022
Recommended by customer in TR13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
Cost: £3792
 

"Move was easy with excellent customer care throughout the process from initial contact thro` collection to delivery. Christophers worked with us to a very tight deadline, with the collection team who were well presented and polite, arriving on time. We were informed of the expected loading programme, including retrievement of 2 units already in store elsewhere in the area. Delivery was punctual and off loading quick without being rushed. Would we recommend, yes without a doubt, the only part of the moving process which was stress free - Christophers were brilliant throughout."
 
 
Team:
Adrian, Luke1, Luke 2 & Mike.
 
 
 


Review 25 Sep 2022
Recommended by customer in LN7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a move involving complete packing service, of valuable paintings, china, glass and a grandfather clock. Transshipment was needed, due to limited access at loading point. Distance, some 380 miles.
 
Cost: £6948
 

"When Mr. Christophers visited to quote for the move, all was explained and options offered. We accepted the packing service. We had had Christophers` for a much smaller, shorter move some 22 years previously and had been well satisfied.
The team arrived at the time promised and cheerfully and politely commenced the packing. This was Thursday and Friday. Because we wished to leave as early as possible on the completion day, the following Monday, Mr. Christophers and his son spent several hours on the Sunday prior making an additional transshipment and packing to ensure that this was possible. Indeed, the loading was complete well within the promised time and even a few extra items were found space for. Arrival at the destination was at the promised time and duly notified.
Unloading was carried out without complaint, even when heavy items had to be placed and reassembled.
The whole move was carried out professionally and competently and we would have no hesitation in recommending Christophers` services."
 
 
Team:
Mr. Christophers and son and supervisor/Driver Adrian and his helpers.
 
 
 


Review 24 Sep 2022
Recommended by customer in Tr20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Hertfordshire to Goldsithney.
 
Cost: £3500
 

"From start to finish this company was friendly professional and helpful. The quote was received quickly and any questions we had dealt with easily. On the day the 2 guys arrived on time and were well prepared. Packing went well and we all left ahead of schedule. Due to access issues the large lorry parked up and items were transferred to smaller vans for delivery. The company had already checked out where they could park up and what type of vans would work for the lane. On delivery day they arrived promptly.

Reassembled the bed as requested and delivered all items to the right locations.

All in all made the move less stressful and would highly recommend"
 
 
 
 

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