M J Christophers & Son

Quarry Park Road, Newquay
Cornwall

TR7 2NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating M J Christophers & Son 9.8/100
336 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 336 reviews since 2017
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property
 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved
 
 
 
Recent Reviews 
 
" From start to finish it was a pleasure to have Christophers removals on board for my move, everything was explained clearly and my expectations were managed perfectly. Even after having several aborte...."   more
 
" I have nothing but good words for the team at Christopher's Removals Mike Christopher the owner and his team are great."   more
 
" As anyone who lives in a rural place knows, access isn't always straightforward and a dead-end classed as a street but not much more than a backstreet in reality isn't straightforward. Several va...."   more
 
" We found Mike Christophers and has team extremely professional and courteous. Compared to removal charges with other firms we found their service for both removal and storage very good value. As we ...."   more
 
 
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Review 10 Jun 2021
Recommended by customer in EX18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocation from Buckinghamshire to North Devon incorporating the move of the house contents as well as my office and equipment. I had agreed to do all the packing with the exception of the sofas, beds, mirrors, pictures and TVs which they did extremely well & with speed and efficiency. Freezer contents were left inside and this was loaded last so it was first off the following day so it could be plugged in happy to report everything was still frozen.
 
Cost: £2016
 

"From start to finish it was a pleasure to have Christophers removals on board for my move, everything was explained clearly and my expectations were managed perfectly. Even after having several aborted dates for the move to happen, and then to have my first purchase fall through they were very understanding and were happy to wait for me to find another property and revise their quote once i had. On the day of the move the guys were slightly early and actually amazed me that with just the Two of them they were all packed and ready to leave around 2-30. The following day they called me at 10.00 to advise me where they were and find out about completion times and was happy to tell them all had been done and i was waiting on keys so arriving at my new home i found them already there. Once again everything was off loaded with care and efficiency sofas and beds were rebuilt and items put in the allocated rooms. Great care was taken by the guys not to scuff the walls or cause any damage, which is not easy when handling large items through doorways and up stairs.
I would have no problem recommending Christophers Removals to anyone, & should i ever want to move again you can be sure they would be the only company i contact for any future move. All in All great service great Staff and very competitive pricing."
 
 
Team:
Adrian - Plus one "sadly i have forgotten his name"
 
 
 

Review 10 Jun 2021
Recommended by customer in RH15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I did not attend the move but had confidence in the Christopher''s Removals as they are a professional outfit.

"I have nothing but good words for the team at Christopher's Removals
Mike Christopher the owner and his team are great."
 
 
Team:
Mike, Debra, Zena,
 
 
 

Review 7 Jun 2021
Recommended by customer in GL68
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Gods Own Country on an adventure Up Country

"As anyone who lives in a rural place knows, access isn't always straightforward and a dead-end classed as a street but not much more than a backstreet in reality isn't straightforward.

Several van loads and shuttles to the actual removal van on a hot day were required when we moved house recently. I can't fault the workforce, it seemed so easy and even moving the piano looked easy.

I had a different firm relocate my parents to a different part of the country last year from Bristol and despite checking referrals and getting various quotes I was still shocked at the cost and a little dissatisfied with the care and attention that I witnessed. Compensation and apologies don't cover it after the upset at a stressful time in anyones life.

Word of mouth and personal recommendation were the reasons for choosing Christophers and it is nice to see the next generation playing their part in the business already.

Polite, friendly, and very COVID savvy, from the initial visit for the quote to the last box at the new address.

Extremely happy with the cost and the actual service. I would have no reservations in referring them to anyone and will definitely be using them again in the future.


"
 
 
Team:
I'm truly sorry but I cannot remember as there was so much going on
 
 
 

Review 5 Jun 2021
Recommended by customer in TR7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from property sold and goods then held in storage due to delay in completion of property being purchased. Hence 2 separate removal days.

"We found Mike Christophers and has team extremely professional and courteous. Compared to removal charges with other firms we found their service for both removal and storage very good value. As we moved during the Covid pandemic we were also very impressed with the special procedures they have in place to ensure no-one is put at risk and their removal policy in light of Covid was outlined very clearly.

It was also an exceptionally busy period to move due to the high turnover of sales in Newquay yet Christophers were very accommodating in order to offer a timely service and fit with the required removal dates. And they were flexible when dates had to be changed and storage extended.

We would also add how professional, efficient and friendly the office staff were in terms of general communication and assisting with move dates and general enquiries.

Overall a great service. Nothing was any trouble at all stages from the initial contact to completion of the job and we would highly recommend their services."
 
 
 
 

Review 27 May 2021
Recommended by customer in TR4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from Surrey to Cornwall, which was the furthest we had moved and made it potentially a more stressful event.
 
Cost: £3348
 

"Everything went really well, it all fitted in the lorry and our cars. Both the office and the removal staff were great. Everything went according to plan, no damage or loss to speak off. Very happy with the service and price. I would recommend Christophers to other looking to move,"
 
 
Team:
Sorry it was back in September 2020 when we moved, but the senior guy was from Sheffield.
 
 
 

Review 26 May 2021
Recommended by customer in TR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have just moved from one road to another on the same estate in Crantock .
 
Cost: £594
 

"This is the second time we have used Christopher’s . They were just as professional and efficient the second time as they were the first time we used them ."
 
 
Team:
Mike
 
 
 

Review 20 May 2021
Recommended by customer in Tr26

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excess furniture moved from second home to main residence.

"Exceptional service in every way.
Great care taken from start to finish.
I would recommend anyone to use Christophers removals.
Mike and his son were so professional and helpful.
Great care was taken to cover furniture and put it in the right place on arrival.
Thank you so much."
 
 
Team:
Mike and his son
 
 
 

Review 17 May 2021
Recommended by customer in TR11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a largish house in Bucks to downsize for retirement in Cornwall. We have many precious pictures and pieces of art so wanted someone who could ensure these were undamaged
 
Cost: £6500
 

"Our move was from a larger house in Buckinghamshire to downsize in Cornwall for retirement - and we wanted local specialists from Cornwall to do the move because of the complexities of the Cornish Lanes - It also meant, that the company could go and view our new house to evaluate the specific logistical issues and plan for them in advance.

The move was planned and executed in a highly professional way with the packing up managed over 2 days and the unloading the same. It all went off perfectly - no breakages at all and absolutely to plan - and all with good humour.

Also, because the company is local to Cornwall and we had a little flexibility over our move dates - they could coordinate our move and significantly reduce the cost to us..

It may seem a minor point, but we also liked the fact that the lorries are so smart - it indicates to me that they care about detail.

I would have no hesitation in recommending Christophers for any move.
"
 
 
Team:
Mark, Alex, Alistair
 
 
 

Review 16 May 2021
Recommended by customer in TR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Having used M J Christophers 26 years ago we were delighted to use them again this time.
 
Cost: £1152
 

"We can't fault them, they were excellent. As before, they run a very efficient operation, with very friendly and obliging staff, no damage, and special items well packed."
 
 
Team:
We can't remember the names, but they were all good
 
 
 

Review 13 May 2021
Recommended by customer in TR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Part removal from a second home of a small number of items to the main residence
 
Cost: £300
 

"An excellent experience which took any stress away"
 
 
Team:
Not sure
 
 
 

Review 13 May 2021
Recommended by customer in PE21
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packed all of our small goods and clothing into boxes large items carried out and removed to their storage facility Stayed there for approx 4 months then delivered across country from Cornwall to Lincolnshire

"The removal went like clockwork. The men just got their heads down and got on with the job. It was done over two days with our agreement and Can’t fault them well done !!!

They packed for us and great care was taken with everything.

The arrival of goods also went like clockwork. It was across country and was pleasantly surprised when the truck turned up on time and was also Fascinated as to how it was carried out. I expected two people to arrive with the truck but there was only the driver. They used a local ‘Porter’ from a company close by to help. They were both as good as gold and once again got on with the job.

Would definitely recommend MJ Christophers to anyone."
 
 
Team:
Sorry can’t remember their names but they all excellent
 
 
 

Review 6 May 2021
Recommended by customer in TR9
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went off lovely
 
Cost: £700

"The two chaps helped us all the way, I am 87 so needed a lot of help.
I could not have asked for more.
Well done to them both of them.
"
 
 
 
 
Team:
Mike Dan
 
 
 

Review 18 Apr 2021
Recommended by customer in SO20
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 5/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move took place over two weeks by choice
 
Cost: £8500
 

"The packing etc was excellent. However the unloading was not good. The first tranche resulted in a breakage and the “transshipment” was not well done. The second tranche was made more difficult by lack of staff and had we not assisted during the unloading and positioning I do not think it would have been completed in one day - as it was they did not finish until 2130. Despite the long day the men were extremely helpful, good-natured and did not complain."
 
 
Team:
Adrian & Alex
 
 
 

Review 8 Apr 2021
Recommended by customer in TR7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ideal packing service move, into storage, then to new property. New property intersting as lorry could not get on the drive and there were steps.
 
Cost: £740
 

"The whole experience from start to finish has been very easy. Not only from the quoting stage, but communication with the office staff, and the packers/removals staff, to storage, and delivery staff.

Nothing was too much trouble and being able to always speak to someone in the office was brilliant.

Arriving at the new peoperty, having the beds made up, and wardrobes/furniture built and placed, was absolutely brilliant.

Thank you so much for everything!"
 
 
Team:
everyone
 
 
 

Review 6 Apr 2021
Recommended by customer in TR26
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hertfordshire to Cornwall household workshop and motorcycles
 
Cost: £2450
 

"The whole move went very smooth, from quotation to removal. The removal guys were second to none, and nothing was to much trouble. Would use again and have no trouble recommending. First class service."
 
 
Team:
Mike, Debra, Mark and Alex.
 
 
 

Review 6 Apr 2021
Recommended by customer in PL15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A relatively local move in terms of distance, but minimal items went straight to the new property on completion day, the rest into storage for 2 months.
 
Cost: £2000
 

"From the very outset - professional & punctual. Our quote was broken down for each senario that we had suggested, as we did not know if completion on sale & purchase would be on the same day. As it happens, it was, but some of our possessions still went into storage for 2 months.
From the very first visit, to dealing with the office (who were very, very patient and understanding!), to removal day, we cannot fault the service. Full credit has to go to our removal team on the day as they were just brilliant and very respectful of our property. No damage or breakages to any items. All items coming out of storage were intact. It wasn't the cheapest quote that we received but certainly the most professional and we always felt in safe hands."
 
 
Team:
unknown
 
 
 

Review 6 Apr 2021
Recommended by customer in TR8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move out, place furniture in storage and then move to another property
 
Cost: £1200
 

"Excellent service from start to finish - would highly recommend"
 
 
 
 

Review 6 Apr 2021
Recommended by customer in PL24
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from our cottage,

"Christopher’s were excellent, they then put our furniture etc in storage for us for 6 months, then delivered an excellent service when we completed on our new home. Christopher’s service was once again excellent. Excellent service from start to finish."
 
 
 
 

Review 6 Apr 2021
Recommended by customer in TR4

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
One way move - Pickfords London to Cornwall.
 
Cost: £1500
 

"Good service - recommend."
 
 
 
 

Review 1 Apr 2021
Recommended by customer in BH23
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years  		 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A difficult move for me. Lots of Clutter and long-distance. The men never complained but did not listen to certain instructions. Only discovered water.
Total £2.392.50!!!
Date Change + fee of £412.50
 
Cost: £1980

"The seven-day claim deadline is too short. Damage to one item not discovered in time. When downsizing single-handed it takes some time to open all the boxes. (Also no TAT line or signal to telephone)"
 
 
 
 
Team:
Mark Tom
 
 
 
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