M J Christophers & Son

Where reputations count.

Quarry Park Road, Newquay
Cornwall

TR7 2NP

Removers - Removals Companies

www.mjchristophers.co.uk

Email This Business

Tel 01637 872529

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
288 reviews since 2017

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 288 reviews since 2017

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" We were absolutely delighted with the service provided by Christophers. All the staff were extremely helpful, all the office staff kept in touch with us for several weeks prior to the move ensuring th...." more

" have used them before when we moved to london and used them this time to have back newquay very helpfull never had a promblem with put things where i needed them would not let me help they said sit d...." more

" Sorry it�s so late! Everything went very well including getting our large sofa in and out. Really nice guys excellent service" more

" Excellent service. Punctual. Proffessional.Friendly from our first contact with them for a quote untill arriving to load up and them move us Care taken wrapping and protecting precious and fragile ob...." more

About Us
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Legal Name: M J Christophers & Son.

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Review 2 Dec 2020 Recommended by customer in TR11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a modern 4 storey property to an older property in the same area. We had a lot of stuff to move, lots of books, heavy boxes with ceramics and glass, antique clocks and large pictures. The removal men had to carry a lot of these items up a narrow stairway to an attic on the 3rd floor. We also had large shelving in the garage and a large modern wardrobe which they dismantled and reassembled.

"We were absolutely delighted with the service provided by Christophers. All the staff were extremely helpful, all the office staff kept in touch with us for several weeks prior to the move ensuring that we got the date we needed (as we kept having to change this). Mike who came to give us a quote made sure that we had all the necessary information regarding insurance, cancellation policy etc. & went through in detail what we required ie picture and mirrors wrapped, shelving dismantled etc. Their quote was extremely competitive. The men who did the removals could not have been more polite, good humoured and hard working. They worked two long days from 9 - 7:30 to get all our things relocated. They took great care with shifting furniture and stacked everything carefully in the right locations so we have been able to find things easily. This is the fourth time we have used them, they provided a top class excellent service and we will recommend them to family and friends and should we ever move again we would definitely use them."

Team:
Mike Tom Dan

REPORT THIS REVIEW

Review 1 Dec 2020 Recommended by customer in tr8 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We had use them before and they are very good and very helpfull the whole time put our things in storge and it wall came out in the order that i ask for ,could not have been more helfull

"have used them before when we moved to london and used them this time to have back newquay very helpfull never had a promblem with put things where i needed them would not let me help they said sit down and watch
"

Team:
M J Christophers

REPORT THIS REVIEW

Review 29 Nov 2020 Recommended by customer in Pl%2 I'm: Male business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Sorry it�s so late!
Everything went very well including getting our large sofa in and out. Really nice guys excellent service"

Team:
Sorrycant remember

REPORT THIS REVIEW

Review 24 Nov 2020 Recommended by customer in TR7 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from Newquay Cornwall

"Excellent service. Punctual. Proffessional.Friendly from our first contact with them for a quote untill arriving to load up and them move us Care taken wrapping and protecting precious and fragile objects. A stress free move .
We highly recommend Christophers removals."

REPORT THIS REVIEW

Review 22 Nov 2020 Recommended by customer in CR0 My Age: 70 + I'm: Female My level of experience of similar services: Beginner I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"M J Christophers and Son could not have been more patient and understanding with regards to our relocation. Our sale kept hitting difficulties and so the Exchange and possible Completion dates became a moveable feast. Even after Exchange the Completion day had to be changed, which meant rearranging our removal yet again. Debra's cheerful and helpful attitude was a ray of sunshine at a very stressful time and we are so grateful for the understanding and support that we received

In the event, one of the vans and two of the removal men were with us for three and a half days. Towards the end they felt like family.

Throughout, the team (Mark, Alex and for part of the time Aidan) remained polite, professional and highly efficient. Considering that they spent four nights in their van and had little to eat, they were like supermen!

We would have no hesitation in recommending Christopher's to others. However, in the light of the complicated move we presented we have decided to stay put until we need an undertaker rather than a removal company!

Can't say anymore than has already been said. We were completely satisfied."

Team:
Already mentioned

REPORT THIS REVIEW

Review 20 Nov 2020 Recommended by customer in EX15 My Age: 60 - 69 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a house with restricted access and steps to a house that had good access but was smaller

Cost: £3400

"Christophers were helpful and worked hard to accommodate a shifting completion date"

REPORT THIS REVIEW

Review 16 Nov 2020 Recommended by customer in TR11 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"MJ Christopher's made our move a very calming one. It is such a stressful experience usually but we didn't find it so. The guys worked well together and were very respectful of our furniture and belongings. We wouldn't hesitate to recommend this company to anyone and most certainly would use them ourselves again."

Team:
Sorry didn't know their names.

REPORT THIS REVIEW

Review 9 Nov 2020 Recommended by customer in TA12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from Cornwall to Somerset over two days. We completed our own packing partly using boxes and wrapping materials from the company. We chose the company because their price was competitive and they offered a storage facility which we thought we were going to need. We were also keen to use a local company.

Cost: £1794

"The move was unfortunately delayed several times and Christophers was extremely helpful and understanding and tried hard to accommodate our changed dates each time. The staff who answered the phone were always positive and friendly and all phone calls and emails were answered promptly.When we finally did move Mike and his team were extremely efficient, friendly and professional.
Our move went very smoothly on both days. We had to wait quite a while for the key to our new house, which meant that the men were late returning to Cornwall. They were patient and understanding about this and worked very quickly to impack once we could enter the house.
I highly recommend the company. They really made our move as easy and stress-free as possible."

Team:
Mike Christopher, Zena Parrott, Debra Catherall, Tom who helped our move out and another man who helped move us in.and two men who helped with the move

REPORT THIS REVIEW

Review 5 Nov 2020 Recommended by customer in TR11 I'm: Male business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	7/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The assessment was thorough and the removal men worked very hard in delivering the items. The process was extended and made more difficult by an office decision to use a bigger vehicle that could then go on to another job. This meant that it couldn�t come to our property initially and a separate van was then used meaning emptying the house into the van then the van to the truck. At the delivery address the truck was then too big to park on the drive compared to the van so each unloading journey was an extra 30 yds in on and off rain with all our possessions exposed in the middle of the street. This could have all been avoided and the process made much easier by simply using the correct size van all the way through."

REPORT THIS REVIEW

Review 5 Nov 2020 Recommended by customer in SN5 I'm: Male business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Main house move from Cornwall to Wiltshire

Cost: £5500

"Very nice job. Couple of damaged items, but generally well handled."

Team:
Adrian, Mark, Tom, Alex

REPORT THIS REVIEW

Review 19 Oct 2020 Recommended by customer in PL27 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move was quick and easy. There will never be a problem recommending this company.

Cost: £438

"Although we hate the process of moving, this experience was a pleasure, no stress involved, clockwork.
Short but sweet review."

Team:
Sorry, can�t remember, they were the A team though.

REPORT THIS REVIEW

Review 11 Oct 2020 Recommended by customer in TR72 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move during Covid.....Christopher''s were brilliant.

Cost: £900

"Cannot recommend Christopher's highly enough. During our on / off house move they were brilliant, especially the ladies in the office. At all times they were helpful and understanding despite, delays, false starts and cancellations. Eventually got to removal day and again contractual problems caused problems for Mike and the team, but they dealt with it all with good humour. Look no further, a great company to deal with. Highly recommend."

Team:
Sorry, hopeless with names.......thank you ladies.

REPORT THIS REVIEW

Review 7 Oct 2020 Recommended by customer in PL14 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This was a slightly delayed move, but they were supportive throughout. We moved from one part of Cornwall to another, but the actual date of moving was uncertain until late in the period.

Cost: £1700

"We have moved several times in our 40 years of marriage, and I would say that this was the most professional, efficient and relaxed move we have made. The staff were excellent, friendly and quietly competent. We had no complaints whatever."

Team:
Sorry, can't remember, but every one of the team was first class

REPORT THIS REVIEW

Review 7 Oct 2020 Recommended by customer in PL26 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our move was local from a full 3 bed to a 4 bed with plenty of antique furniture/clocks. The new house has limited access.

"We had a very stressful move - we had a lot of difficulty getting to exchange and during that week my wife was unexpectedly taken very ill which resulted in a few days in hospital. Christopher�s were very understanding and held the space for the removals for us. On the move day everyone was very professional and made us feel at ease. Nothing was too difficult for them and they took out the anxiety of the move. I would highly recommend them to anyone looking to move."

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Review 6 Oct 2020 Recommended by customer in 3358 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Ours was quite a complex move with restricted access and lots of low beams. The challenge was to move the contents of our home to south west France as smoothly as possible.

"Our removal men worked their socks off to ensure everything was delivered to our new home in one piece as efficiently as possible.

We would have no hesitation in recommending MJ Christopher's as the removals of choice. Our move went as smoothly and efficiently as possible. The staff were friendly from the time they arrived at our old home through to when we waved them goodbye from our new residence in south west France.
Their hard work was very much appreciated."

Team:
Adrian, Tom and Alex

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Review 6 Oct 2020 Recommended by customer in CH3 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I have known this business: 1 - 5 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"I cannot praise Christopher�s enough.
A professional Company and the men who work for them are polite, friendly and efficient. Cannot be faulted.
Have used their service on two occasions and would definitely use again.
Sadly, my last move was from Cornwall up to Cheshire, but would most definitely recommend.
Must not forget the lovely office staff. Thank you Debra for all your help. A great big thank you Mike and to all your team."

Team:
Everyone

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Review 6 Oct 2020 Recommended by customer in PL27 I'm: Male business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cornwall holiday home

"Brilliant, friendly service. Fantastic company.

Thank you

Becky"

Team:
Debra in the office was great. All the team worked really hard

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Review 18 Sep 2020 Recommended by customer in Pl26 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

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Customer Review

The removal of two properties in different areas, moving into a new location with the need to place one properties furniture into storage for a short time.

"The company did everything they could to make a complicated move seem easy. The staff were very helpful all the way though & very professional. Making a very stressful time for us much easier than I thought it was going to be."

Team:
Mark , Tom &

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Review 18 Sep 2020 Recommended by customer in OX7 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

We had a very stressful 5 months waiting to move back to Oxfordshire.Lockdown and waiting for buyer and their problems , caused through the last few months proved challenging.

"The Support and kind words from the Office Staff helped us through it.
Things moved very quickly and the Removal boys were amazing! They worked so hard manoeuvring furniture down a very narrow staircase and the Lorry was soon loaded.
The following week our Garden Furniture and 32 garden pots complete with flowers still in bloom arrived and were placed carefully in situ.
We can highly recommend Christophers!
Thank you to the whole Team."

Team:
Adrian, Alex, Mike and Ladies in Office

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Review 18 Sep 2020 Recommended by customer in TR7 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from a third floor apartment to a ground floor house within the same place.

Cost: £360

"The guys were very professional, friendly and did the job in absolute record time! We were very pleased with the entire process from receiving a quote till the last box being moved into our new home."

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