M J Christophers & Son

Where reputations count.

Quarry Park Road, Newquay
Cornwall

TR7 2NP

Removers - Removals Companies

www.mjchristophers.co.uk

Email This Business

Tel 01637 872529

Listed under: Removers / Removal Companies

99% recommended Rating 9.8/100
473 reviews since 2017

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 473 reviews since 2017

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" The removal men were very understanding and considerate of every aspect of my move. I hope not to be moving move again for a very long time, but if I did then I would definitely use M J Christophers a...." more

" Could not fault this company good allround company. If I ever move again I would use Christopher again" more

" Really easy to discuss all aspects of move . Made it all very easy. Only thing I would have expected would have been double the movers . 1 experienced movers and 1 new led the days to be really long ...." more

" What a fantastic company to deal with,so rare in today�s world. You always dealt with a member of the team not answer phone or machine. Got to be one of the most efficient and professional companies...." more

About Us
Information provided by the business
Legal Name: M J Christophers & Son.

Businesses
login to your control panel
to add your video or text here

Review 21 Sep 2023 Recommended by customer in TR7 My Age: 50 - 59 I'm: Male My level of experience of similar services: Beginner I have known this business: 1 - 5 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Challenging delivery situation no problem for M J Christophers.

"The removal men were very understanding and considerate of every aspect of my move. I hope not to be moving move again for a very long time, but if I did then I would definitely use M J Christophers again."

REPORT THIS REVIEW

Review 19 Sep 2023 Recommended by customer in Rg31 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Excellent service all round with all people involved.

"Could not fault this company good allround company. If I ever move again I would use Christopher again"

Team:
The girls in the office, driver Adrian

REPORT THIS REVIEW

Review 4 Sep 2023 Recommended by customer in TR27 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Was surprised to have only 2 movers arrive ,1 very established and competent 1 very young

Cost: £2800

"Really easy to discuss all aspects of move . Made it all very easy. Only thing I would have expected would have been double the movers .
1 experienced movers and 1 new led the days to be really long especially for them with the drive on top.

Def required at least 2 experienced with the novice young man

However they were very pleasant, cheery and hard working"

Team:
Aiden ? Cannot remember sorry but he was incredible and a true asset

REPORT THIS REVIEW

Review 4 Sep 2023 Recommended by customer in TR8 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

You could not find a better company than this. The move went absolutely to plan.

"What a fantastic company to deal with,so rare in today�s world.
You always dealt with a member of the team not answer phone or machine.
Got to be one of the most efficient and professional companies I have ever dealt with, and as an ex managing director of a company I have dealt with a few."

Team:
All of the team!

REPORT THIS REVIEW

Review 4 Sep 2023 Recommended by customer in Tr15 My Age: 40 - 49 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I moved from one area to another temporarily and placed the majority of my furniture in storage. I then moved again 6 months later to a permanent location. I had a lot of garden items and plants which had to be moved and were done so carefully and without damage

"Christopher�s were prompt, professional, on time and hard working. The communication from office staff was first class and the removers were friendly, hard working and careful with my possessions. Would definitely recommend and use again"

REPORT THIS REVIEW

Review 23 Aug 2023 Recommended by customer in PL4 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 5 - 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from bungalow in Penryn to terraced house in Plymouth including packing

"This was the second time I used Christopher's to move. Both times they provided an exemplary service. Very professional in presentation and approach. The two men who did the move over two days worked extremely hard at a relentless pace whilst maintaining a pleasant and conscientious attitude. The day of the move was a long day but they never complained once. My whole experience with Christopher's was very positive and I wouldn't hesitate to recommend them to any one. Well done!"

Team:
Mike, Zena, Debra, Luke and Tom

REPORT THIS REVIEW

Review 19 Jul 2023 Recommended by customer in TR7 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move included clearing a 1st floor flat of all furniture and unloading into a new 2-storey house. There was also additional furniture which had been in store with the removers for removal to the same new property.

Cost: £1243

"Excellent service throughout - everyone we dealt with was friendly, helpful and professional."

Team:
Luke and Adrian. There was another member of the removal team who also worked very hard but I didn't catch his name. Pre-move arrangements were handled by Mike and Zena who were very helpful.

REPORT THIS REVIEW

Review 12 Jul 2023 Recommended by customer in TR20 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved house contents to storage for 4 years and then to new house.

"Both the moves went very well and the staff were outstanding. I have moved a few times and had lots of problems, however, I am very pleased to say that with M J Christophers all went very well and will be using them again on my next move.
"

Team:
I am sorry I can remember the team names.

REPORT THIS REVIEW

Review 6 Jul 2023 Recommended by customer in EX17 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving home.

"MJ Christophers we�re so very efficient and careful in packing up all our belongings and delivering them safely to our new home. The men were so pleasant and helpful throughout. We would certainly recommend them."

Team:
Mike, Luke, Nick and Nick.

REPORT THIS REVIEW

Review 1 Jul 2023 Recommended by customer in TQ9 I'm: Male My level of experience of similar services: Experienced I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Christophers moved me from Cornwall to Devon.

"Christophers moved me from Cornwall to Devon. They were so helpful and polite throughout, from my initial enquiry to the moving day. I had LOTS of plants, and they were so careful when loading and unloading them. I would thourougly recommend them."

Team:
Nick, MIke and Leam

REPORT THIS REVIEW

Review 27 Jun 2023 Recommended by customer in TR7 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

we were moving out of our property the day before moving into our new property in order to make the transition easier.

" Christophers couldn't of been more understanding to the delays we experienced in the few weeks prior to this happening and we couldn't be more satisfied with the planning they put into accommodating us.

We wouldn't hesitate to recommend Christopher & Son as they were most professional in all aspects and dealings we encountered. They deserve the highest praise for each and every staff member we dealt with and it's unusual these days to be treated with respect and delivering exactly what was promised. The stress was taken away from start to finish."

Team:
Unfortunately we are at an age when we can't remember all the names and it wouldn't be fair to leave anyone out.

REPORT THIS REVIEW

Review 27 Jun 2023 Recommended by customer in TR14 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Move went smoothly, staff very careful with furniture and possessions, some very large mirrors and pictures wrapped well and furniture handled carefully.

Cost: £2448

"Staff pleasant and friendly and worked quickly but carefully. Good, very pleased with service given"

Team:
Mike Christopher and team

REPORT THIS REVIEW

Review 26 Jun 2023 Recommended by customer in RG40 My Age: 40 - 49 I'm: Male My level of experience of similar services: Average I have known this business: Under 1 year business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We had to move items out of the existing property in Nov 2022 and had originally thought the move into the new property would be Jan 2023 but it wasn''t until the beginning of May 2023 in the end.

"The move out and in was carried out well, with packing and flattening furniture and putting it back together again. Storage was also carried out for the 6 months.
Moving in was more costly than first thought because the access was trickier than we thought and the larger lorry had to park further away due to the location. We were very happy with the service carried out and the liaising on timings etc.
The guys were very helpful on the days."

Team:
Too long ago now

REPORT THIS REVIEW

Review 22 Jun 2023 Recommended by customer in TR9 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Long distance move from Cornwall to East Sussex.

"Christophers were completely professional from start to finish. The original survey included extensive information and advice. We were given helpful paperwork for scheduling our move with advice for every aspect of packing and contacting service providers. The complimentary �packing starter kit� was most welcome and made our packing so much easier. Our move was long distance; from Cornwall to Hastings in East Sussex. The two gentlemen that loaded the vehicle in Cornwall were excellent. They worked extremely hard and were courteous and polite, ensuring all furniture was packaged and shipped without damage. The whole process was a dream from start to finish!"

Team:
Apologies, but I�ve forgotten.

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in TR73 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A move in two parts; one - from our rented house with difficult access and two- from a storage facility with additional goods.

Cost: £1800

"Two medium sized vans were used due to the very tight access. The team were very friendly and amenable, coping well with any on the spot challenges that cropped up as they always do. They continuously checked with us during unloading that items were being placed in the correct rooms. We were vey happy with the whole process from start to finish."

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in TR9 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: 5 - 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved from Cornwall to Weymouth over 2 days....

Cost: £2000

"Christopher's packed the whole house and gatden in 3 hours on day 1...the men were polite, helpful and friendly and very efficient... Day 2 they arrived at our new home mid morning and, again, we're efficient and hard working completing the unload by mid afternoon.
We were very pleased with all aspects of the move with excellent service. ... All excellent would highly recommend Christopher's Removals"

Team:
Mike. CHRISTOPHER

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in 3358 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

This was a move from storage to a new home.

Cost: £780

"All went very well. The removal men could not have been more helpful and nothing was too much trouble for them. My daughters furniture had been in storage with the Removers for almost two years so we didn't know what to expect but everything arrived safe and in good order. I would have no hesitation in recommending M J Christopher's and would certainly use them again."

Team:
Zena and Debra

REPORT THIS REVIEW

Review 21 Jun 2023 Recommended by customer in TR8 I'm: Male business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

CHRISTOPHERS AND SON REMOVALS ARE EXCELLANCE.

"VERY HAPPY INDEED. THEY ARE FRIENDLY AND NOTHING IS TO MUCH TROUBLE. FIRST CLASS IN EVERY WAY. EVEN DOWN TO THE GIRLS IN THE OFFICE. JUST PERFECT FROM START To FINISH.
Perfect will always use them."

REPORT THIS REVIEW

Review 13 Jun 2023 Recommended by customer in PL26 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I have known this business: 1 - 5 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

2 households moving into one so lots of furniture!

"They worked tirelessly and went above and beyond! Nothing was too much trouble. Absolutely outstanding
Amazing !
Couldn't fault the service that was provided.
They moved 2 houses into 1 and
worked non stop late into the evening! Absolutely brilliant 👏
They were polite, courteous, professional and nothing was too much trouble!
Would 💯 % recommend them to anyone looking to use a removal company."

REPORT THIS REVIEW

Review 11 May 2023 Recommended by customer in TR85 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business M J Christophers & Son https://www.referenceline.com/removers_removals_companies-in-cornwall-mjchristophersson-76908

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

Taking items one part of house to other areas

Cost: £204

"very help full no problems

"

REPORT THIS REVIEW

» 10 9 8 7 6 5 4 3 2 1

Referenceline - Helping you make a more informed choice. Here's how.
TRUSTED FIRMS: Read our reviews for businesses vetted by the organisations listed below. To visit or join them: Click [+]
Referenceline Consumers Businesses Contact Us Our Rules Privacy Site Map	Trading Standards Dumfries and Galloway [+] Dundee [+] South Ayrshire [+]	Approved Codes The Property Ombudsman [+] British Association of Removers [+] TrustMark TrustMark [+] Care & Repair Edinburgh [+] Trade Bodies British Compressed Air Society [+]	A more informed choice ... Referenceline shows you unique information about the experience of the firm and reviews from different types of customer, so we can help you make a more informed choice, but we're not responsible for the work of the listed businesses. By using this website you agree to our rules and our use of cookies. © Referenceline Ltd. All rights reserved.
GENUINE REVIEWS: If you are concerned about any review, then please get in touch: is this review genuine?.
Referenceline is genuine too : We're a Corporate Affiliate member of the Chartered Trading Standards Institute and an Approved member of Trading Standards Buy with Confidence

Customer Reviews
Sort:	» 10 9 8 7 6 5 4 3 2 1
Budget: