Ede Brothers

Nightless Copse, Rusper Road Capel
Dorking
Surrey
RH5 5HE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Ede Brothers 9.8/100
519 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 519 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The price represents value for money

 
 
 
Recent Reviews 
 
" Excellent company to deal with from initial contact onwards. We had a number of quotes and while most were similar in price the knowledge and attitude or the person who quoted and the office staff con...."   more
 
" 5 star all round. "   more
 
" Ede Bros are worth their weight in gold! They were absolutely brilliant throughout the move - punctual, careful, polite and couldn't have been more considerate. I really felt that I was in safe h...."   more
 
" Great value for money. Efficient, polite, friendly and took great care of our belongings. 100% recommend!"   more
 
 
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Customer Reviews
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Review 25 May 2023
Recommended by customer in GU5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 4 bedroom rental property with an interesting turn in the stairs, a garage full of storage items and a tight gate post driveway onto a busy road.
 
Cost: £1968
 

"Excellent company to deal with from initial contact onwards. We had a number of quotes and while most were similar in price the knowledge and attitude or the person who quoted and the office staff contact helped us choose Ede Bros and they continued to deliver on the day. Agreeing to do the whole move in one day was a factor in us choosing and because we were packing ourselves and the move distance was only a 15 minute drive this all worked perfectly. The removal team on the day were excellent, having a team of 4 people and multiple vehicles made the whole process work very effectively.
Arrived on time, courteous and hard working throughout the day, managed to negotiate items that were awkward when moving in easily and their packing skills to get everything in the vehicles were amazing.
Everything arrived safely and they were happy to carry items to wherever needed on arrival including down to the shed at the bottom of the garden.
We were recommended Ede Bros by a friend and will certainly be recommending them to others now too. Excellent job, thank you.
"
 
 
Team:
James, Henry plus two
 
 
 


Review 12 May 2023
Recommended by customer in RH8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing
 
Cost: £2198

"5 star all round. "
 
 
 
 
Team:
James Neill Matt
 
 
 


Review 9 May 2023
Recommended by customer in RH5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was from a large family home to a small rental, storage and disposal of large items that I could not deal with myself to a council approved waste facility. The price given below includes 2 months storage and VAT.
 
Cost: £8577
 

"Ede Bros are worth their weight in gold!

They were absolutely brilliant throughout the move - punctual, careful, polite and couldn't have been more considerate. I really felt that I was in safe hands and their approach was exactly what I needed at such a stressful time. On arrival at rental the furniture was put exactly where I wanted it, the boxes had all been beautifully packed and were picked up the moment I called to say that they were ready for collection.

Ten stars for the entire team and that includes Sophie in the office. I couldn't recommend Ede Bros more highly."
 
 
Team:
There were many and I won't mention names incase I leave someone out!
 
 
 


Review 4 May 2023
Recommended by customer in GU5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from rental flat to new home.
 
Cost: £2844
 

"Great value for money. Efficient, polite, friendly and took great care of our belongings. 100% recommend!"
 
 
 
 


Review 10 Mar 2023
Recommended by customer in RH12
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was a simple move from Dorking to Horsham less than an hour away.
 
Cost: £924
 

"The move went really well. The guys who moved me were very professional and quick, very helpful and took the stress out of moving. And they even remained cheerful when it started snowing. The overall service couldnít have been better."
 
 
 
 


Review 23 Feb 2023
Recommended by customer in sk9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Edes moved us out of our house, into storage for 18 months and then moved us into our new house 300 miles away.

"Edes provided excellent service from first contact through to move 1, our storage for 18 months and the move in. They really took care of our items in storage (no damage at all) and even watered all of our plants during that 18 month storage. I would thoroughly recommend their entire service and product. They are also really friendly and responsive. Thank you Edeís."
 
 
 
 


Review 21 Feb 2023
Recommended by customer in Ex24

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A tricky move with both houses in hard to access properties. One in Surrey and one in Devon.

"Lee and the team were an absolute dream - they made the whole process as painless as possible. They were hard working and downright nice people. I would highly recommend them and have no hesitation in employing them again."
 
 
 
 


Review 14 Feb 2023
Recommended by customer in RH5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a four bed house with extensive outbuildings, where we had been for many years, to a three bedroom one without outbuildings. In the house we left the staircase was very awkward.
 
Cost: £5400
 

"Ede Brothers could not have been more helpful, from a thorough discussion during the initial estimate, through changes of date, to the actual move. At all stages we felt well supported, and they made light work of the whole process of getting us out of our house of thirty years and into a new one. Everything appeared quickly and efficiently in the correct rooms and everyone was friendly.

They organised it so they could pack our stuff on a Thursday and Friday, leaving us with a bed, sofa and kitchen basics over the weekend. This gave us the chance to clean thoroughly. On the Monday they removed the final items, and then delivered them to the new house as soon as completion took place.

They had to pack a great deal of fragile china, many musical instruments and some antique furniture. Everything arrived safely. They also dismantled and re-assembled beds and wardrobes. We chose to pack books. The final bill was lower than the original quote as we had packed and been ready as we said we would."
 
 
Team:
Norman, Lee, Neil, Alex, Matt, James.
 
 
 


Review 25 Jan 2023
Recommended by customer in IP13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Surrey to Suffolk on a 2-3 day move

"Edes provided a thoroughly professional, personable and polished removal service when they moved us from Surrey to Suffolk. Nothing was too much trouble and we couldnít have asked for better support beforehand or service on the day. Wouldnít hesitate to recommend their services to anyone."
 
 
Team:
Sophie, Lee, James, Neil and Matt
 
 
 


Review 17 Jan 2023
Recommended by customer in KT22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic house removal including piano

"November 2022

Having not moved house for over 40 years, we had accumulated so much and the thought of decluttering and packing up was overwhelming. However, once Lee made his initial visit and assessment, we felt reassured that all would be well. And so it was, from the first hour to the finish 2 days later.

Mac, James and Joseph worked so hard and nothing was too much trouble for them. They were punctual, polite, efficient and professional and made the whole process a seamless operation.

We would like to take this opportunity to thank you for your excellent service and would highly recommend your company.












"
 
 
Team:
Lee, Mac, James and Joseph
 
 
 


Review 5 Jan 2023
Recommended by customer in GU5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Huge downsize move, from large detached house to semi detached cottage. Including many garden plants in large pots.
 
Cost: £6500

"Ede Brothers were incredibly helpful. Before during and after the move. Supplying extra packing materials very promptly Allowed a lot of time and the move and provided needed encouragement and support. Made everyone calm. The team were helpful, kind, respectful and cheerful and careful.
And making additional visits and survey and move to offer guidance and reassurance.
More expensive than some but worth every penny. "
 
 
 
 
Team:
Tony Neill James Henry Ma
 
 
 


Review 19 Dec 2022
Recommended by customer in RH13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Ede''s are without doubt the best removal company we have had the pleasure of using.

"As soon as Lee stepped through the door I knew we would be in professional hands throughout the process. Without exception, all the men who were involved were extremely pleasant and caring towards all our items, and very willing to step in with any awkward jobs that were not part of their schedule. I can honestly say that they made the move for us an enjoyable experience.

I would certainly recommend this company to anyone who fears that the task would be overwhelming, as they cannot be faulted honestly. I am sure that anyone would agree that the cost of a move is not the priority by any means when handling your possessions and we even got a rebate on the storage costs, as the original estimate exceeded what they took in."
 
 
Team:
Lee Niel Martin Tony Warren and James
 
 
 


Review 8 Dec 2022
Recommended by customer in RH13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Short distance move

"Quite honestly the whole team at Ede's made our experience of moving an absolute pleasure, from the initial warm and friendly phone conversations with Sophie and Jenny, to the promp and polite estimator visit from Lee, followed by Henry's timely delivery of the packing boxes.As for
Moving day, loading up was handled beautifully in an efficient calm, quiet manner by just the most fantastic team - Norman, Henry, Matt and Neil, (unlike other companies that leave you reeling), in addition to this, with their obvious experience, the team knew where best to place our furniture in our new home, but asked us if in doubt. Finally, the moving boxes get collected when you call. We would recommend Ede's to anyone!"
 
 
Team:
Sophie, Jenny, Lee, Norman, Henry, Matt,and Neil
 
 
 


Review 24 Nov 2022
Recommended by customer in RH12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Great firm could not have done more to make our move as easy as possible .

"Hopefully I won't be moving again but if I did will use these guys excellent service. Highly recommend all to use this company."
 
 
Team:
Sophie Lee Neil and the rest of the gang
 
 
 


Review 18 Nov 2022
Recommended by customer in KT23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal and delivery over three days. First day: collection of boxes, crates, furniture, just leaving bare essentials. Second day: Collection of remaining items and garden stuff, then delivery to new address. Day three: delivery of stuff collected on first day plus delivery of furniture and boxes held in storage from sale of flat in January.
 
Cost: £3614
 

"Ede Bros have an excellent reputation locally and we know many people who have used them over the years and been very satisfied. We cannot fault the service we received.They are very experienced and it shows. When they were moving our stuff into the new house they did not rush us, but allowed time for us to process it. Admittedly, we were very well organised ourselves! They trundled items to our three outbuildings without complaint, even the garden shed down the end of the garden.They shifted a hell of a lot of stuff and we think they were good value given that and the quality of service. If we moved again we wouldn't bother getting quotes from elsewhere."
 
 
 
 


Review 13 Nov 2022
Recommended by customer in KT21
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from a two bedroom cottages with no driveway nor near parking for the vehicle. The way to the upstairs bedroom was tricky as the stairs were narrow with a sharp corner. The vehicles were parked on the main road and the crew had to carry the boxes and furniture from the cottage to the vans which made things even more difficult.
 
Cost: £2000
 

"The sales team has been patient and thoroughly explained their work once the contract was signed.
The removal went smoothly and everything was transferred without any issue. The crew was on time during both days, very well organized, quick and efficient. Nothing was broken and nothing was lost during the move. I can't thank enough the crew and the lovely people working behind the scenes!"
 
 
Team:
Joseph, Chris + 1
 
 
 


Review 4 Nov 2022
Recommended by customer in RH13
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Dorking to Horsham and they were all packed and in Horsham by 10:30am. Unfortunately completion didnít happen until 3:30pm
 
Cost: £1646
 

"They were great about it and has us all in with (most importantly) our sonís cot all set up and ready to go in time for bed. Very efficient service. "
 
 
 
 


Review 31 Oct 2022
Recommended by customer in RH12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Large 4 bedroom Bungalow which required packing and moving. Also some outside garden furniture and large Jardinaire with Fountain.
 
Cost: £4392
 

"From our initial contact with the Ladies in the office who were so helpful and accommodating (having had to change dates a few times and work round a busy schedule) to the actual completion of the move, the whole Team at Ede Brothers were exceptional. They are very efficient, very respectful and extremely caring. Having not moved for over 40 years this was very reassuring. They went far beyond our expectations and we would certainly not hesitate to recommend them in the future. A great big thanks to all at Ede Borthers!"
 
 
Team:
Lee, Norman,Warren,Chris, Mac, Alex,Martin,James,Neil
 
 
 


Review 3 Oct 2022
Recommended by customer in RH5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Surrey to Carmarthenshire over 3 days.
 
Cost: £4320
 

"Lee and his team were outstanding during a stressful time for anyone. We moved from Surrey to Carmarthenshire and they couldnít have been better, despite the (usual) solicitors delays along the way. They accommodated us even though our date changed continually. Special thanks to Sophie, Chris and Mac too."
 
 
Team:
Lee, Sophie, Chris, Mac
 
 
 


Review 28 Sep 2022
Recommended by customer in Ip31

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing house, moving to another county.

"The team worked really hard and did a great job!"
 
 
Team:
Lee and James
 
 
 

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