Ede Brothers

Nightless Copse, Rusper Road Capel
Dorking
Surrey
RH5 5HE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Ede Brothers 9.8/100
441 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 441 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" A great company giving a personal and friendly service. So glad we choose them and they are very highly recommended. We had to put our furniture in store for nearly 4 months and when delivered to our ...."   more
 
" The guys were calm, (kept me calm!) very professional and helpful, stacked the furniture so we can get between to find items."   more
 
" Ede Bros were brilliant. The move took place in February in the middle of lock down and at a time when removal services were under a lot of pressure. At all times they were helpful and courteous and i...."   more
 
" We can only say the service was superb, everything happened as arranged. The staff were polite and friendly. We most certainly would use them again and recommend them to our friends. Many thanks to th...."   more
 
 
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Review 2 Mar 2021
Recommended by customer in RH17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Put our furniture into storage for 4 months and onward delivery to our new home.

"A great company giving a personal and friendly service. So glad we choose them and they are very highly recommended. We had to put our furniture in store for nearly 4 months and when delivered to our new home all good and no breakages. With Covid Ede staff wore masks and were very respectful. A job well done!"
 
 
 
 


Review 23 Feb 2021
Recommended by customer in RH8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Pack up 4 bedroom/4 reception - move in to 2 bed / 1 reception. Therefore mostly stacked furniture in second bedroom.
 

"The guys were calm, (kept me calm!) very professional and helpful, stacked the furniture so we can get between to find items."
 
 
 
 
Team:
Mac Henry Chris
 
 
 


Review 22 Feb 2021
Recommended by customer in RH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 5 bedroom 2 storey house to 4 bedroom 3 storey house. Two members were working from home at the same time as the move.
 
Cost: £2966

"Ede Bros were brilliant. The move took place in February in the middle of lock down and at a time when removal services were under a lot of pressure. At all times they were helpful and courteous and in my view, went above and beyond to make our move easy for us. Top marks."
 
 
 
 
Team:
Norman Adam Warren Matt T
 
 
 


Review 30 Jan 2021
Recommended by customer in KT24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £3180
 

"We can only say the service was superb, everything happened as arranged. The staff were polite and friendly. We most certainly would use them again and recommend them to our friends. Many thanks to them all for making our move as smooth as possible.

They responded quickly to our request for a quotation. It was competitive, and they were able to do the move on the requested days. They did exactly what they promised and their attitude was very friendly. Highly recommend to everybody."
 
 
Team:
Norman Ede, Lee, Sophie, Tony, Adam, Warren, Matt
 
 
 


Review 22 Jan 2021
Recommended by customer in RH3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a downsize and therefore, we had three furniture ''destinations'': to the new house, store before a charity furniture store can take them, longterm storage. Ede''s coped with this admirably with absolutely no errors.
 
Cost: £5000
 

"Start to finish, Ede's provided exemplary levels of service. They were prompt, professional, cheerful, patient and hard working. No request was refused and they were 'cheerfully flexible' throughout! I don't think I have much to add from my comments and ratings above other than 'really great job!!'.

"
 
 
Team:
Norman, Warren, Chris, Tony, Mac, Gus
 
 
 


Review 22 Jan 2021
Recommended by customer in WU5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 day move and all progressed smoothly which is exactly how you want it to at a very stressful time!
 
Cost: £3496

"Edes were great from start to finish-office staff prompt to return emails - always available and on the day the removals guys were polite and some great banker back and forth along with good advice!

Oh-they like lots of cupstick tea and coffee ☺"
 
 
 
 
Team:
Tony Neill Matt Adam
 
 
 


Review 22 Jan 2021
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Surrey to Norfolk-4 day move for a 4 bed house. We didn't exchange on our survey property until 5.30pm on the Friday with completion on the following Tuesday due to a demanding buyer. It was very last minute notification of exchange and less than estimated to completion.
 
Cost: £4416

"It was a huge task for them to undertake and plan when they are so busy. Due to a last minute cancellation he was able to move other jobs around to accomodate us without affecting other clients.

Lee went above and beyond to move us. If it wasn't for his tenacity and organisation we would have lost our sale and purchase. So thanks to him and the whole team we have been able to realise our dream of moving to Norfolk.

All this in the middle of a pandemic. There are not enough words to express our gratitude."
 
 
 
 
Team:
Adam Warren Lee Mac Matt
 
 
 


Review 19 Jan 2021
Recommended by customer in RH12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrived earlier than planned

Very quick and efficient

Friendly

Careful

Perfect.
 
Cost: £1048

"Lovely company to deal with from Sophie in office to Mac, Chris and Gus.

I had 3 quotes and they were the cheapest

I used before and will again highly recommend."
 
 
 
 
Team:
Mac Chris Gus
 
 
 


Review 29 Dec 2020
Recommended by customer in RH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a large 4 bed semi-detached to a bungalow.
 
Cost: £1982

"The removal men were extremely helpful and courteous. Lovely mix of young and old.

All were very good with our dog. So very pleased we chose Ede's.

Would highly recommend them."
 
 
 
 
Team:
Lee Tony Neill Matt Norma
 
 
 


Review 18 Dec 2020
Recommended by customer in RH5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quoted without a visit.

Everything fitted in the lorries just as they said it would it was a 3 day move the crew were just so accommodating.
 
Cost: £2916

"Faultless, polite, friendly, just as you would hope for."
 
 
 
 
Team:
Tony Neill Matt
 
 
 


Review 30 Nov 2020
Recommended by customer in RH4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a large 4-bedroom house to a slightly smaller 4-bedroom house. We have more than 40 years of furniture and garden ornaments to move. The distance between houses was less than a mile and the manager proposed that Ede Brothers used two vans and moved us over two days.

"We were quite apprehensive about the removal, especially because of Covid restrictions. We were also concerned that electrical work in the house might not be finished at the expected time to allow smooth unloading. The manager was able to assure us that Ede Brothers could take care of this and provide storage, even at a late stage of our removal. In the event, this was not needed.

We were delighted with all aspects of the removal. The team arrived early, were cheerful, polite and careful. Nothing was too much trouble. Our clocks and paintings and large objects were secured and packed carefully.

Moving over two days made things much easier for us. We could chose which rooms to clear and which to keep until the last minute.

We chose Ede because of personal recommendations and would have no hesitation in recommending them to others.

"
 
 
Team:
Lee Buckland (manager), Chris, Adam and Matt.
 
 
 


Review 26 Nov 2020
Recommended by customer in DE6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A three day removal, into full packing a distance of 175 miles.
 
Cost: £4728

"Absolutely brilliant job!

Friendly, helpful and skilled team made this a smooth operation exactly as planned.

Also friendly other staff the admin manager and the general manager. All at a competitive price. Would definitely recommend."
 
 
 
 
Team:
Tony Neill Mayy Warren Bi
 
 
 


Review 23 Nov 2020
Recommended by customer in RH12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Never having used the services of a removal firm to move house before, I wasn't sure what to expect ...

 
Cost: £3240

"The entire 3 days it tooks went absolutely seamlessly, I was so impressed.

The guys doing our move were incredible!! I just can't thank them all enough. Chris had the move very well organised and didn't forget thing!

They were like a whirlwind and absolutely professional at all times a pleasure to work with. Please thank them all again for me they made the move so straightforward and lowered my stress levels mossively. No hesitation in recommending not using again - though not for a while yet!"
 
 
 
 
Team:
Barry Warren Simon Mac
 
 
 


Review 23 Nov 2020
Recommended by customer in SP1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very efficient and managed the difficulties of getting through the close main gate.
 

"Very nice people would recommend.

Ede bros."
 
 
 
 
Team:
Warren Norman Lee Mac C
 
 
 


Review 19 Nov 2020
Recommended by customer in KT23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1396
 
 
Team:
Billy Simon Tony Neil
 
 
 


Review 9 Nov 2020
Recommended by customer in BN6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of house contents and garden plants including parking patio to removal. Delayed by 6 months because of COVID. Included a journey of 30 miles.
 
Cost: £2750

"Ede Bros were excellent. They were efficient, helpful and friendly. As for as I can see, nothing was broken or damaged in the move. I wouldn't hesitate in recommending there to someone else. The weather was terrible but they carried on regardless. Very understanding."
 
 
 
 
Team:
Matt Warren Norman Tony N
 
 
 


Review 6 Nov 2020
Recommended by customer in KT22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Vacate a 3 bed house move to a 1 bed ground floor flat within the same post code area.
 
Cost: £648

"Very helpful staff with in the office and the men who arrived out the move.

As I have told friends and family "all went are clock work" on moving day."
 
 
 
 
Team:
Lee Perry
 
 
 


Review 2 Nov 2020
Recommended by customer in RH4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving boxes and furniture, including garden furniture, to a small terrace with poor parking access and limited access to rear garden.

"Ede Bros moved us to a small terrace with limited access to the rear garden and did an amazing job. Still not sure how - I think they used magic! A professional, friendly and reliable service. I wouldn't hesitate to recommend and have, in fact, been telling everyone about the service I received. Outstanding."
 
 
Team:
Lee and 2 young men.
 
 
 


Review 6 Oct 2020
Recommended by customer in EX17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to weight limit on rail bridge we had to be packed into 3 mini-vans and then transhipped to large van for travel from Surrey to Devon.

New property had very steep drive gradient requiring back of large van to be raised (?variable air suspension?) to present grounding.
 
Cost: £2688

"We were really impressed with Edes from first quote to be unloading in Devon. Whole operation was just two days as they set off extremely early on second day from Capel to be at destination by 9.45 to start unloading. They were friendly and cheerful throughout and not at all fazed by our "upside down" house in Devon! Packing and unpacking was extremely speedy and thorough.

The only reason for not giving 10s throughout was that their speedy enthusiasm got the better of us with a couple of things a pair of shoes and a BT halo product we were planning to take with us by car find and just put down temporarily!"
 
 
 
 
Team:
Will Gus Tony Neill
 
 
 


Review 30 Sep 2020
Recommended by customer in SW15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Collection, storage and delivery of furniture and personal belongings.
 
Cost: £1405
 

"I cannot express enough how happy I was with the service. Everything from booking, estimates and the collection, storage and delivery of my goods were outstanding. The guys were so friendly, helpful and efficient I was extremely happy with the whole thing."
 
 
Team:
Neil and Sophie
 
 
 

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