Ede Brothers

Nightless Copse, Rusper Road Capel
Dorking
Surrey
RH5 5HE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Ede Brothers 9.8/100
448 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 448 reviews since 2008
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We were delighted with the team that served us: Tony, Neil, Matt, Matt & Adam. Tony's driving skills were legend! They were gracious, helpful, and speedy. We felt they entered into the experience o...."   more
 
" Excellent customer service from Sophie, who responded quickly and professionally to all my enquiries. I moved from a property that had awkward access for the removal team, but they were kind enoug...."   more
 
" Mature professional pleasant team who quietly got on with the job, without fuss. No trouble to have around and efficient."   more
 
" The team could not have been more helpful, we are an elderly couple and they did all they could to make it run smoothly. They even picked up as extra bed and wardrobe on route."   more
 
 
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Customer Reviews
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Review 12 May 2021
Recommended by customer in PO13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Huge downsize into retirement home!!
 
Cost: £2376
 

"We were delighted with the team that served us: Tony, Neil, Matt, Matt & Adam. Tony's driving skills were legend!
They were gracious, helpful, and speedy.
We felt they entered into the experience of us moving into retirement after 42 years in Manses and Full-Time Christian ministry.
Great team from Lee's estimate onwards."
 
 
Team:
Tony, Neil, Matt, Matt & Adam
 
 
 


Review 23 Apr 2021
Recommended by customer in SO22

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from country cottage to city townhouse
 
Cost: £1296
 

"Excellent customer service from Sophie, who responded quickly and professionally to all my enquiries.

I moved from a property that had awkward access for the removal team, but they were kind enough to reassure me that it would not be a problem - even though it made their job more difficult.

The Team were pleasant and hard-working. Everything was wrapped and packed carefully and delivered and unloaded without a single breakage.

Excellent Service. Worth every single penny. Thank you so much to all those of you involved."
 
 
Team:
Sophie, Neil, Lee - and another, really lovely man (who had a back problem but worked so hard. Iím so sorry I canít remember his name.
 
 
 


Review 14 Apr 2021
Recommended by customer in KT20
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from large home in Surrey to Cotswolds
 
Cost: £2800
 

"Mature professional pleasant team who quietly got on with the job, without fuss. No trouble to have around and efficient."
 
 
Team:
Lee, Tony, Adam, and Henry
 
 
 


Review 24 Mar 2021
Recommended by customer in RG5
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple local move
 
Cost: £862
 
 
Team:
Tony Adam Matt Warren N
 
 
 


Review 15 Mar 2021
Recommended by customer in RM2
 My Age: 70 + 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from ground floor flat to house. Move about 50 mins away.
 
Cost: £1144

"The team could not have been more helpful, we are an elderly couple and they did all they could to make it run smoothly. They even picked up as extra bed and wardrobe on route."
 
 
 
 
Team:
Lee Adam
 
 
 


Review 10 Mar 2021
Recommended by customer in RG17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move to 3 different addresses from Surrey involving antiques and some hefty items
 
Cost: £1848
 

"Ede brothers were a pleasure to deal with from start to finish. I had a prompt price from a packing list. All was explained well in advance. Problem items were carefully handled. The redelivery to 3 addresses was ahead of time. A positive stress free complex move"
 
 
Team:
Lee, Tony and Sophie in the office
 
 
 


Review 3 Mar 2021
Recommended by customer in RH5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved over 2 days
 
Cost: £2388
 

"The movers did a great job. Especially as we were all at home
Home schooling and trying to work. Managed to build our high sleeper with ease and re assembled everything perfectly. Would highly recommend! Canít fault them from contacting them for a quote to the job being done. All handled very efficiently"
 
 
Team:
Lee, Adam, Matt
 
 
 


Review 2 Mar 2021
Recommended by customer in RH17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Put our furniture into storage for 4 months and onward delivery to our new home.

"A great company giving a personal and friendly service. So glad we choose them and they are very highly recommended. We had to put our furniture in store for nearly 4 months and when delivered to our new home all good and no breakages. With Covid Ede staff wore masks and were very respectful. A job well done!"
 
 
 
 


Review 23 Feb 2021
Recommended by customer in RH8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Pack up 4 bedroom/4 reception - move in to 2 bed / 1 reception. Therefore mostly stacked furniture in second bedroom.
 

"The guys were calm, (kept me calm!) very professional and helpful, stacked the furniture so we can get between to find items."
 
 
 
 
Team:
Mac Henry Chris
 
 
 


Review 22 Feb 2021
Recommended by customer in RH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 5 bedroom 2 storey house to 4 bedroom 3 storey house. Two members were working from home at the same time as the move.
 
Cost: £2966

"Ede Bros were brilliant. The move took place in February in the middle of lock down and at a time when removal services were under a lot of pressure. At all times they were helpful and courteous and in my view, went above and beyond to make our move easy for us. Top marks."
 
 
 
 
Team:
Norman Adam Warren Matt T
 
 
 


Review 30 Jan 2021
Recommended by customer in KT24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £3180
 

"We can only say the service was superb, everything happened as arranged. The staff were polite and friendly. We most certainly would use them again and recommend them to our friends. Many thanks to them all for making our move as smooth as possible.

They responded quickly to our request for a quotation. It was competitive, and they were able to do the move on the requested days. They did exactly what they promised and their attitude was very friendly. Highly recommend to everybody."
 
 
Team:
Norman Ede, Lee, Sophie, Tony, Adam, Warren, Matt
 
 
 


Review 22 Jan 2021
Recommended by customer in RH3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was a downsize and therefore, we had three furniture ''destinations'': to the new house, store before a charity furniture store can take them, longterm storage. Ede''s coped with this admirably with absolutely no errors.
 
Cost: £5000
 

"Start to finish, Ede's provided exemplary levels of service. They were prompt, professional, cheerful, patient and hard working. No request was refused and they were 'cheerfully flexible' throughout! I don't think I have much to add from my comments and ratings above other than 'really great job!!'.

"
 
 
Team:
Norman, Warren, Chris, Tony, Mac, Gus
 
 
 


Review 22 Jan 2021
Recommended by customer in WU5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 day move and all progressed smoothly which is exactly how you want it to at a very stressful time!
 
Cost: £3496

"Edes were great from start to finish-office staff prompt to return emails - always available and on the day the removals guys were polite and some great banker back and forth along with good advice!

Oh-they like lots of cupstick tea and coffee ☺"
 
 
 
 
Team:
Tony Neill Matt Adam
 
 
 


Review 22 Jan 2021
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Surrey to Norfolk-4 day move for a 4 bed house. We didn't exchange on our survey property until 5.30pm on the Friday with completion on the following Tuesday due to a demanding buyer. It was very last minute notification of exchange and less than estimated to completion.
 
Cost: £4416

"It was a huge task for them to undertake and plan when they are so busy. Due to a last minute cancellation he was able to move other jobs around to accomodate us without affecting other clients.

Lee went above and beyond to move us. If it wasn't for his tenacity and organisation we would have lost our sale and purchase. So thanks to him and the whole team we have been able to realise our dream of moving to Norfolk.

All this in the middle of a pandemic. There are not enough words to express our gratitude."
 
 
 
 
Team:
Adam Warren Lee Mac Matt
 
 
 


Review 19 Jan 2021
Recommended by customer in RH12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrived earlier than planned

Very quick and efficient

Friendly

Careful

Perfect.
 
Cost: £1048

"Lovely company to deal with from Sophie in office to Mac, Chris and Gus.

I had 3 quotes and they were the cheapest

I used before and will again highly recommend."
 
 
 
 
Team:
Mac Chris Gus
 
 
 


Review 29 Dec 2020
Recommended by customer in RH14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a large 4 bed semi-detached to a bungalow.
 
Cost: £1982

"The removal men were extremely helpful and courteous. Lovely mix of young and old.

All were very good with our dog. So very pleased we chose Ede's.

Would highly recommend them."
 
 
 
 
Team:
Lee Tony Neill Matt Norma
 
 
 


Review 18 Dec 2020
Recommended by customer in RH5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Quoted without a visit.

Everything fitted in the lorries just as they said it would it was a 3 day move the crew were just so accommodating.
 
Cost: £2916

"Faultless, polite, friendly, just as you would hope for."
 
 
 
 
Team:
Tony Neill Matt
 
 
 


Review 30 Nov 2020
Recommended by customer in RH4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from a large 4-bedroom house to a slightly smaller 4-bedroom house. We have more than 40 years of furniture and garden ornaments to move. The distance between houses was less than a mile and the manager proposed that Ede Brothers used two vans and moved us over two days.

"We were quite apprehensive about the removal, especially because of Covid restrictions. We were also concerned that electrical work in the house might not be finished at the expected time to allow smooth unloading. The manager was able to assure us that Ede Brothers could take care of this and provide storage, even at a late stage of our removal. In the event, this was not needed.

We were delighted with all aspects of the removal. The team arrived early, were cheerful, polite and careful. Nothing was too much trouble. Our clocks and paintings and large objects were secured and packed carefully.

Moving over two days made things much easier for us. We could chose which rooms to clear and which to keep until the last minute.

We chose Ede because of personal recommendations and would have no hesitation in recommending them to others.

"
 
 
Team:
Lee Buckland (manager), Chris, Adam and Matt.
 
 
 


Review 26 Nov 2020
Recommended by customer in DE6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A three day removal, into full packing a distance of 175 miles.
 
Cost: £4728

"Absolutely brilliant job!

Friendly, helpful and skilled team made this a smooth operation exactly as planned.

Also friendly other staff the admin manager and the general manager. All at a competitive price. Would definitely recommend."
 
 
 
 
Team:
Tony Neill Mayy Warren Bi
 
 
 


Review 23 Nov 2020
Recommended by customer in RH12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Never having used the services of a removal firm to move house before, I wasn't sure what to expect ...

 
Cost: £3240

"The entire 3 days it tooks went absolutely seamlessly, I was so impressed.

The guys doing our move were incredible!! I just can't thank them all enough. Chris had the move very well organised and didn't forget thing!

They were like a whirlwind and absolutely professional at all times a pleasure to work with. Please thank them all again for me they made the move so straightforward and lowered my stress levels mossively. No hesitation in recommending not using again - though not for a while yet!"
 
 
 
 
Team:
Barry Warren Simon Mac
 
 
 

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