DRS Moving & Storage Limited

Block 2, Unit 1 Pearce Avenue, West Pitkerro Industrial Estate
Dundee
Tayside
DD5 3RX

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating DRS Moving & Storage Limited 9.4/100
105 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.4 /10 Overall Rating 9.4/10
Based on 105 reviews since 2014
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.3/10 Collection & delivery Rating 9.3
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Can only say our experience with Britannia over 2 moves and associated shed and diverse equipment - that I would thoroughly recommend them."   more
 
" very happy."   more
 
" The service was outstanding. Quiet and quick with minimum interaction. I pretty much just sat there while they got on with it. They seemed to work out where most things were going and only asked when ...."   more
 
" Great service by friendly and helpful team - both the office staff and removals crew."   more
 
 
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Customer Reviews
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Review 1 Oct 2020
Recommended by customer in AB15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a flat in Dundee to new house in Aberdeen. Also to move to Aberdeen the boxes etc Britannia was storing for us.
 
Cost: £1600
 

"Can only say our experience with Britannia over 2 moves and associated shed and diverse equipment - that I would thoroughly recommend them."
 
 
 
 


Review 1 Oct 2020
Recommended by customer in DD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving home
 
Cost: £750
 

"very happy."
 
 
 
 


Review 1 Oct 2020
Recommended by customer in M20
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 3/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Perth to Manchester
 
Cost: £2800
 

"The service was outstanding. Quiet and quick with minimum interaction. I pretty much just sat there while they got on with it. They seemed to work out where most things were going and only asked when stuck.

Polite and kept me in the loop all the way.

Overall was very impressed!

It did seem very expensive, that was the only negative but it was a 2 day job."
 
 
Team:
Didnít get names but they were Dundee team
 
 
 


Review 1 Oct 2020
Recommended by customer in DD6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 bed detached house into storage at new house.
 
Cost: £900
 

"Great service by friendly and helpful team - both the office staff and removals crew."
 
 
 
 


Review 24 Feb 2020
Recommended by customer in DD1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of a 2 bed home on the fourth floor of a building with tight winding stairs
 
Cost: £460
 

"This was the first move I had to under go with furniture, not to mention that I lived on the fourth floor oof a building with no lift and only tight winding stairs, I was worried it would cost a bomb if they were even willing to do it, but the whole experience was excellent, price was far more reasonable than competitors had led me to believe, they did more than I was expecting and the lads were all very friendly and helpful, from the guy giving the quote to the admin staff and the movers themselves, top notch service. Overall moving house is kind of a nightmare and it was reassuring to have my furniture and belongings in such good hands."
 
 
 
 


Review 18 Nov 2019
Recommended by customer in DD68
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into store then into new premises

"Cost quoted above included storage for 10 weeks. Move from house to store and then from store to new property. Boxes for packing were delivered to house. Crew friendly and happy to move things within house before they left. Helpful and polite. A few scuffs to walls and furniture but very minor and to be expected. Nothing broken. Would recommend"
 
 
 
 


Review 15 May 2019
Recommended by customer in DD4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from semi-detached bungalow to detached house.
 
Cost: £600
 

"While Iím never moving again(!) if I had to, I would use this company every time. Theyíre professional, thorough and very careful.

Excellent service from the whole team - from quote through to move day."
 
 
 
 


Review 2 May 2019
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Typical family home move. All the usual furniture, fragile items and possessions.
 
Cost: £685
 

"This was the 2nd time we have usdd DRS. Both times we have experienced brilliant service at a fair price. The DRS team are very polite, helpful and respectful. The office side were great at communicating with us and arranging some packing boxes and tape. The removal guys themselves were very hard working, friendly and careful. We did not have one single breakage or scratch on furniture and the guys were great at getting items in and out of rooms without famaging walls etc. Moving is generally cosidered as a stressful event but DRS made the physical moving part so easy and stress free. We cannot praise them enough and we would thoroughly recommend DRS to anyone who is moving. 10 out of 10 from us!"
 
 
 
 


Review 10 Apr 2019
Recommended by customer in t12p
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Perthshire to Cork
 
Cost: £4000
 

"We contacted three different moving companies, and DRS was the most thorough. All companies gave a quote, but only DRS came to our house and did a thorough inspection and had a quote based on all aspects of the move. This impressed me the most. The details of the move were explained, as we moved overseas and had some arrangements to collect the keys on the other side the team were able to facilitate all aspects of the move. From letting us plan what ferry to get, to giving us the time to collect keys the next day. DRS did a part load service, so non-essential items were packed 2 days before departure and then essentials were packed the day of departure. This helped us prepare and we had a better idea of the amount of time needed to get to the ferry. The team were great, initially a 2 man operation but additional colleagues were called in to help with the part load. The unloading on the other side was seemless. We have nothing but praise and appreciation for the work and service. It significantly reduced the stress of moving knowing that we were in such good hands.

DRS were recommended to me by a colleague that moved to Germany and I would do the same for any colleague needing to avail of their services.
"
 
 
 
 


Review 5 Mar 2019
Recommended by customer in DD2

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was without any problems we could not fault the men and they were more than accommodating when asked to do specific things, they were mannerable and polite and worked like trojans a testimont to your company.

"Very approachable, arrived for survey on time arrived for move on time process and order of works detailed. No nonsense just got job done.S"
 
 
Team:
Scott and his team
 
 
 


Review 15 Jan 2019
Recommended by customer in DD2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A full house move, 5 bedroom, double garage and lots of garden stuff!

"I would highly recommend the company, the guys arrived on time and worked at a great pace throughout the day. They constantly checked I was happy with the way the move was progressing and kept me informed all the way.
The offload of the lorries was done seamlessly with nothing being too much of a bother.
At the end of the move they checked once more that I was happy with everything throughout the day and if there was anymore they could do."
 
 
 
 


Review 17 Apr 2018
Recommended by customer in Dd68
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from large 5 bed Victorian first floor flat to 2 bedroom bungalow

"The office staff and removal men were very helpful in every respect My only comment would be that it would be less work for your clients unpacking the boxes if less paper was used when you do the packing espescially on trivial items eg egg timers but maybe other clients may disagree and would prefer this level of service"
 
 
 
 


Review 9 Apr 2018
Recommended by customer in DD1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved offices which were in close proximity to one another.

"We moved office on a Saturday and we were looked after from the initial booking right the way through to the actual moving day. On the day of the move the guys were very helpful and made the transition between the two offices effortlessly."
 
 
Team:
Scott
 
 
 


Review 2 Apr 2018
Recommended by customer in Dd5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Couldn't thank your company/staff enough. Two gentlmen that we had were polite, professional and very hard-working. Made what could have been a stressful time for us run very smoothly. Will and have recommended this company to friends and would definitely use them again.
"
 
 
 
 


Review 6 Dec 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Brilliant Remval Team & Adminastration team"
 
 
 
 


Review 7 Oct 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 7 Oct 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Excellent service, very polite guys. Will use you again in March 2017."
 
 
 
 


Review 24 May 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

""
 
 
 
 


Review 24 May 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"The guys were great, the man who surveyed our requirements was very polite , professional and made us aware of all the small print, legal aspects etc. The removal guys were very polite worked extremely hard, the whole experience was the best we have experienced in recent years. We have moved 4 times in the past 4 years, these guys were the best, many thanks!"
 
 
 
 


Review 15 May 2016
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Brilliant. A completely stress free move. Thank you."
 
 
 
 

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