DRS Moving & Storage Limited

Block 5, Unit 2, Nobel Road, Wester Gourdie Industrial Estate
Dundee
Tayside
DD2 4UH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating DRS Moving & Storage Limited 9.5/100
149 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 149 reviews since 2014
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" The first day weds, The young lad who came and packed away, I must say for a younger guy and not tarring them all with the same brush, He was polite, professional in every way, The day of the move ...."   more
 
" They didnít stop, just got the job done! The team arrived on time to pack. They were methodical and efficient. Cheerful, approachable and friendly throughout the packing and removal. They were care...."   more
 
" Excellent service from start to finish. Good communication from all members of staff. All staff were polite and professional and were a pleasure to have them in my home(s). All arranged visits and ti...."   more
 
" The team were proficient and very professional. The team leader was excellent and was very sympathetic to our needs making the move as easy as possible. Thank you"   more
 
 
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Review 24 Jan 2023
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The guys that came, I couldn''t ask for any more,

"The first day weds, The young lad who came and packed away, I must say for a younger guy and not tarring them all with the same brush, He was polite, professional in every way,

The day of the move the guys turned up on time, Well what can I say, The work they did, was so good nothing was any trouble for them, These guys are a credit to your firm, if we ever need you, I will no doubt, call for you again, For making a stressful move in stressful.

I have no more to say than above excellent service"
 
 
Team:
I'm so sorry I only got the team leaders name Stevw
 
 
 


Review 22 Dec 2022
Recommended by customer in DD3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From a detached house to a 1st floor flat with far too much stuff! 2 guys to pack then 2 days later the big move with 4 guys altogether.

"They didnít stop, just got the job done!
The team arrived on time to pack. They were methodical and efficient. Cheerful, approachable and friendly throughout the packing and removal.
They were careful to ask where I wanted the boxes deposited in the new property.
They definitely reduced the stress of moving.
The office staff were very helpful too.
"
 
 
 
 


Review 22 Dec 2022
Recommended by customer in DD4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent and professional service from initial contact to after service once move was completed and all staff were polite and considerate both personally and of my possessions. All aspects of costings and descriptions were explained and appointments and visits were punctual and timely. The week prior to the move, a notification came that my street was to be closed due to road works and when I contacted DRS they couldn''t have been more accommodating and advised that this would not concern me and they would put a contingency plan in to ensure that the move went ahead. The roadworks did not go ahead as planned due to extreme weather and on the morning of the move there had been a bad snowfall during the night and it was still snowing in the morning. This did not phase the workers and they undertook their roles and responsibilities in a friendly and professional manner. The packing boxes were delivered in advance and the day prior to the move, staff came to pack the boxes and did so with care and attention. I had also arranged dismantling and reassembling of Wardrobe and beds and although there may have been an issue with this, a contingency plan was also put in place. The service resulted in a stress free move for myself and all staff that I spoke with - office, surveyor, packers and removers were knowledgeable, polite and efficient. An excellent service - thank you.
 
Cost: £1249
 

"Excellent service from start to finish. Good communication from all members of staff. All staff were polite and professional and were a pleasure to have them in my home(s).
All arranged visits and timings were as explained and if any issues arose (my road was due to be closed due to roadworks) and the staff explained they would deal with this and any contingencies plans would be put in place if required).
The costings were explained and all aspects of the move was taken care of from start to finish.
Packing of boxes was done efficiently and effectively with all fragile goods well wrapped and boxes secure. Boxes were labelled which made it easy to determine the correct rooms at the destination.
The staff were considerate and careful with all furniture, boxes and possessions and this took the stress out of moving.
The wardrobe boxes are excellent - empty one wardrobe and put back into the wardrobe in new house without even taking clothes off of hangers.
The collection of boxes for after the move was an incentive to unpack! The boxes and wrapping were collected on time and they will be reused or recycled as appropriate - this is also a great service as you do not have to dispose of the boxes yourself.
I would recommend DRS and the service as it was excellent - although I do not have any plans to move in the near future if I did I would certainly use DRS."
 
 
Team:
Sorry cant remember all their names but everyone from the office staff, surveyors, removal staff and packers were all excellent.
 
 
 


Review 22 Dec 2022
Recommended by customer in DD5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Big move from Scotland to East Anglia but last minute ďchallengesĒ furniture and effects had to go into storage!
 
Cost: £3140
 

"The team were proficient and very professional. The team leader was excellent and was very sympathetic to our needs making the move as easy as possible. Thank you"
 
 
Team:
Stephen, Troy & Alex. Plus two - names not known.
 
 
 


Review 20 Dec 2022
Recommended by customer in DD5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from 4 bedroom detached house, lots of stuff, more than we thought!
 
Cost: £800
 

"DRS were first class. Great squad of guys who never complained, no matter how tired they were!! Would definitely recommend to anyone wanting an efficient and friendly mover."
 
 
Team:
All of them, but Stevie kept everyone on track.
 
 
 


Review 14 Dec 2022
Recommended by customer in KY16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dundee Removers proved extremely professional and well organised moving us from a 3 bedroom, 1st Floor duplex level flat with 45 steps from top to ground level, without the hint of frustration or annoyance at the challenges created from two snowy and cold days in December.
 
Cost: £1600
 

"Very proficient packing of pictures, lamps and kitchen equipment completed on Day 1, with all furniture and chattels moved direct to storage on Day 2.
The team were very good natured about moving the upright piano from mid-level downstairs to outside and then on to another local address with really challenging parking restrictions - no complaints heard at all!
A very accommodating team, who were courteous and considerate of the items they were transporting, and not phased by the volume of items and boxes to move from our tall building. Helpful, friendly and really easy to deal with, both in person and administratively through the Dundee office. A pleasure to deal with such polite and enthusiastic people."
 
 
 
 


Review 29 Nov 2022
Recommended by customer in AB51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full packing & removal service
 
Cost: £4300
 

"Very professional, organized, punctual service.
The staff were pleasant, easy to deal with & exceptional at their jobs.
My fragile kitchen ware, art & stone furniture was treated with the utmost care.
They did our full pack & removal over 3 days & were fantastic allround considering the horrendous weather.
Thank you to all the staff, you made the move practically stress free."
 
 
Team:
Stevie, Cammy & Troy were amazing
 
 
 


Review 29 Nov 2022
Recommended by customer in Fk15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bed house to 4 bed house. Pack on one day, removals two days later.
 
Cost: £1850
 

"All people involved in the move were helpful and pleasant. Packers arrived on correct day, packed efficiently and advised us of what they would do on the move day. Items were dismantled as requested and rebuilt in new property. Would recommend to anyone seeking a pack and move service.

All boxes labelled clearly and taken to correct rooms."
 
 
 
 


Review 11 Oct 2022
Recommended by customer in DD4

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a two bed flat to a house. Large number of boxes in the garage. Tv and cot both had to be dismantled and rebuilt

"Team arrived on time and were friendly and professional from the start.

We have a toddler and they were all very friendly to him and never complained when he got in the way.
"
 
 
 
 


Review 7 Oct 2022
Recommended by customer in EH21
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Musselburgh town house and belongings from my son''s home in storage in Edinburgh. Last minutes changes due to delay in buyer getting funds
 
Cost: £3600
 

"We would recommend this company.
They responded well to changing circumstances and were flexible when we first said that goods had to go into storage and then changed the day of the move to asking for the goods to be delivered to our new address.
We are very grateful for their flexibility and adaptability to meet our needs."
 
 
Team:
Sorry don't remember their names but we thank them
 
 
 


Review 27 Sep 2022
Recommended by customer in DD5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving a piano
 
Cost: £282
 

"Excellent service. Piano moved safely. All staff helpful and polite"
 
 
Team:
Tayla (sorry can't remember the moving chaps names!)
 
 
 


Review 27 Sep 2022
Recommended by customer in DDD5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Great service. The whole team were efficient throughout our move.
Highly recommended."
 
 
 
 


Review 6 Sep 2022
Recommended by customer in PH3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Auchterarder with delicates packing on day one, majority packing on day two then final packing and moving on day three. On day three they started unpacking and finished on day four. The move involved getting to a ferry and crossing to the island of Bute
 
Cost: £4000
 

"We were very pleased with the removal team. No effort was too much and they were happy to do little extra tasks like moving items from room to room. They were very pleasant and tidy throughout . We would gladly recommend them to anyone to use.
Thank you"
 
 
 
 


Review 4 Sep 2022
Recommended by customer in b91
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Unsupervised flat contents clearance in Dundee, storage for 10 months and delivery to Cambridge/

"From our initial enquiry DRS were very easy to deal with. They arranged for collection of the contents from the flat as my son had already moved out. They safely stored the contents for 10m prior to arranging delivery to his new flat in Cambridge. At all times they were thoroughly professional and easy to deal with. Given the amount of time the contents were in storage we were unsure what condition to expect of the kitchen appliances but when they arrived they were immaculate!! The guys on the day were great and they kept us suitably up to date with arrival time etc."
 
 
Team:
Jillian Kenneth
 
 
 


Review 30 Aug 2022
Recommended by customer in DD47
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was very stressful with repeated delays

"Thankfully DRS were so helpful every step of the way and were able to accommodate us with last minute changes and storage of our furniture. The customer service was brilliant, and all the movers were polite and friendly and did the job quickly. We did have a couple of minor damaged items but that was in our own packed boxes so likely our own fault."
 
 
Team:
Jennifer
 
 
 


Review 16 Aug 2022
Recommended by customer in DD2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move (7 miles, 15 minutes drive), house to house, leaving some furniture behind at old property. Included packing service.
 
Cost: £1700
 

"Prompt response to request for a quotation, and representative arrived as arranged and was helpful in answering questions. We asked for 2x quotes - one move, and one move + store option. Both were provided promptly, and a change we requested incorporated and a fresh version issued. Process of accepting quotation and confirming move date was straight forward - though we had more flexibility around dates than many people have.

Communication in run up to move was helpful, confirming timing etc.

Over the 2 days of the move the team were all personable, helpful, and communication was clear. They regularly checked with us - eg whether to repack (better!) boxes we'd partially packed ourselves before they arrived. It was a 2 vans over 2 days move - as first, packing day progressed communication around whether to try and complete the whole pack in the day, or complete one van and second van come back on second day, was excellent. Our situation/ability to be flexible probably made the movers job easier, but communication was good.

Move in was completed in good time, and team left around 1:30pm on day two of the move.

We were pretty organised, and had postits on items that were staying at the old house, and were clear on which rooms items in the new house were moving into. So we know where most things are... Most packed boxes are reasonably clearly labelled - though having "cupboard - misc items" on a box isn't very illuminating when hunting through the boxes for something!! Perhaps if movers checked how we referred to the rooms in the house that would help when labelling boxes - we had two "living rooms", and boxes from both say "living room" making it hard to find items as we unpack. Also, in the kitchen, items from different cupboards were often boxed together - so the box with the glasses also had items from a drawer on the other side of the kitchen - not unreasonable in packing the boxes well, but confusing when trying to find items!"
 
 
Team:
Team of at least 6, so can't remember all the names!
 
 
 


Review 14 Aug 2022
Recommended by customer in KY16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Southern England to Scotland
 
Cost: £4500
 

"Great service. The guys worked very hard to move lots of stuff and did it with humour and easy-going style. Thoroughly recommended."
 
 
Team:
Stevie and Frankie
 
 
 


Review 11 Aug 2022
Recommended by customer in G44
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a village near St Andrews in Fife to the south side of Glasgow.
 
Cost: £3500
 

"The boys who did the packing up were fantastic and packed everything well and securely. On the day of the actual removal again the boys worked hard packing the huge lorry up. Next day arrival in Glasgow was delayed until late afternoon because of missive completion delays. Luckily we paid extra in case the move took longer. The lorry and 5 guys were awaiting our arrival and assured us they were used to this type of delay. They worked so hard emptying the lorry. They were without exception cheery, helpful and hardworking. I would not hesitate in recommending DRS removals in Dundee - they were fantastic!"
 
 
Team:
Frank, Cammie. And Iím afraid I didnít get the others. All brilliant!
 
 
 


Review 5 Jul 2022
Recommended by customer in G40
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was between two cities in Scotland, with a large number of boxes and a few pieces of (definitely awkward!) furniture that couldn''t be dismantled.
 
Cost: £871
 

"The service was exemplary ó the team arrived on time, moved all our quantities of stuff down two flights of stairs, made really good time between the two cities and arrived at the destination really promptly. All our stuff was moved in to the new property really speedily and efficiently (and carefully!), and the team were really patient with me as I checked stuff off of my list. It went as smoothly as I could have hoped for, and the movers were super polite, friendly and helpful ó amazing service!"
 
 
Team:
Unfortunately I didn't get their names!
 
 
 


Review 29 Jun 2022
Recommended by customer in DD7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing and removal of furniture and belongings four bedroom house. Short term storage also arranged. The job was done in two days and used two vans.
 
Cost: £1857
 

"The teams work efficiently and well. the staff in the contact office and the removals team were always friendly polite and helpful.
The removals team seemed happy in their work!
Arrangements for open ended temporary storage was no problem for the company. Similarly, in fixing a date for delivery there were no issues. The office called to ask if a later delivery on the agreed date would be acceptable to me."
 
 
Team:
Sorry, I donít recall their names of the packing and removal team. Gillian in the office.
 
 
 

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