Gosdens Removals & Storage

Waterworks Road
Eastbourne
East Sussex
BN22 8LR

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating Gosdens Removals & Storage 9.5/100
39 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 39 reviews since 2007
 
 
 
Sales & Support 10/10 Sales & Support Rating 10.0
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.1/10 Packing & Handling Rating 9.1
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.4/10 Service Rating 9.4
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The price represents value for money

 
 
 
Recent Reviews 
 
" This review is very belated as I have been meaning to write for nearly a year. I was under a great deal of stress as I did not wish to move but unfortunately due to a marriage break up it became ess...."   more
 
" Gosdens were professional, careful, hard working and pleasant to have around during the 3 day packing up work. They remained good humoured and polite, and never once lost their energy. The other end ...."   more
 
" Gosdens were supposed to move an antique corner cupboard from Eastbourne to Bristol as a part load in one of their removal lorries, appropriately securing and protecting the load for the journey. I...."   more
 
" Staff were very friendly, efficient and helpful both in person and over the phone. Charges were very reasonable and good care was taken with our goods. I would highly recommend Gosdens."   more
 
 
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Customer Reviews
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Review 22 Jan 2018
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 3 bedroom house to a small park home

"This review is very belated as I have been meaning to write for nearly a year.
I was under a great deal of stress as I did not wish to move but unfortunately due to a marriage break up it became essential.
Many times I realise how supportive, kind and helpful they all were making the tiring day as straight forward as possible. So efficient too. Not intrusive just genuinely professional. How lovely it is when people are like this.
I apologise for not having written a review before. I have moved many times even in other countries and this was definitely the easiest, friendliest & most efficient.

They arranged my furniture so well that most of it is still in the same place. So thoughtful."
 
 
 
 


Review 19 Jan 2018
Recommended by customer in BN20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved just round the corner, in Eastbourne, from a large Edwardian detached house on a busy road to a large chalet bungalow less than half a km away. It took 3 full days to pack up our glass, China and pictures, whilst we ourselves packed the rest of our possessions accumulated over 24 years. Furniture, some large and heavy, including an upright piano and a heavy marble statue, was carefully and cheerfully carried off the premises, and some items had to be dismantled before moving.

"Gosdens were professional, careful, hard working and pleasant to have around during the 3 day packing up work. They remained good humoured and polite, and never once lost their energy. The other end was the same - careful unloading and reassembling of furniture was carried out without complaint, in spite of some items being extremely heavy and awkward. The contents of the numerous boxes were labelled thoroughly and legibly. Every single item, however small, were skilfully wrapped, and we had not a single breakage. Altogether we were 200% satisfied and will be recommending Gosdens to all our friends on the move."
 
 
Team:
Sam, Carl, Paul, Ricky, Gosdens
 
 
 


Review 29 Apr 2013
Not Recommended by customer in BS48
 
 
Satisfaction Ratings
 
Packing & Handling 0/10
The firm took care in packing and handling our property
Collection & delivery 0/10
Our property was collected and delivered as agreed
Service 0/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Gosdens were supposed to move an antique corner cupboard for me as a part load on one of their removal lorries from Eastbourne to Bristol.

"Gosdens were supposed to move an antique corner cupboard from Eastbourne to Bristol as a part load in one of their removal lorries, appropriately securing and protecting the load for the journey.

Instead they sent it via Parcel Force, unprotected in a cardboard box and it arrived smashed into pieces. They hadn't told Parcel Force what they were carrying and had actually labelled the box "bags,shoes, washing up/finish soap".

6 months later Gosdens have refused to reply to any correspondence apart from issuing a denial of all liability. Needless to say I would not recommend them as providing a professional service."
 
 
 
 


Review 25 Apr 2011
Recommended by customer in BN20
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal and storage: 3-4 bedrooms, within 25 miles.

"Staff were very friendly, efficient and helpful both in person and over the phone. Charges were very reasonable and good care was taken with our goods. I would highly recommend Gosdens."
 
 
 
 
 


Review 16 Feb 2011
Recommended by customer in W4 1
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Was very happy with all aspects of storage and move and would highly recommend to friends."
 
 
 
 
 
 


Review 17 Nov 2010
Recommended by customer in BN21
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"One bookcase was dragged & damaged they told us immediately & apologised. As it was not a valuable piece of furniture we did not claim. Very pleased with service we received from Gosdens."
 
 
 
 
 
 


Review 17 Nov 2010
Recommended by customer in BN21
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"They were polite and very efficient."
 
 
 
 
 
 


Review 17 Nov 2010
Recommended by customer in BN20
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent used them before."
 
 
 
 
 
 


Review 16 Nov 2010
Recommended by customer in BN20
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 10 Nov 2010
Recommended by customer in BN20
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"The company employees were all unfailingly polite & helpful. The removal men were extremely careful handling our furniture & moved items exactly where we requested. A real pleasure to work with."
 
 
 
 
 
 


Review 10 Nov 2010
Recommended by customer in TN40
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 

"2nd time we used Gosdens would use them again. All very helpful & courteous."
 
 
 
 
 
 


Review 9 Nov 2010
Recommended by customer in BN20
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 9 Nov 2010
Recommended by customer
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 

"Our furniture was taken into store for subsidence repairs this was arranged and paid by contractor."
 
 
 
 
 
 


Review 19 Aug 2010
Recommended by customer in IP22
 
 
Satisfaction Ratings
 
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 16 Aug 2010
Recommended by customer in BN21
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I don’t remember the other points. Having been encouraged not to empty chests of drawers, I presumed a strap would be used to keep drawer closed during handling. This was not the case and minor damage to a wall was caused when drawers slid open. The team was helpful and friendly, though a bit rushed."
 
 
 
 
 
 


Review 14 Aug 2010
Recommended by customer in RH11
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Fantastic service, prompt arrival, fast & safe removal, very polite uniformed staff who enquired where everything was to go to make things easier for us. Thoroughly recommended, thank you, Leanne & Gareth Evans moved Eastbourne to Crawley"
 
 
 
 
 
 


Review 12 Aug 2010
Recommended by customer in BN21
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"We have used Gosdens for removals (and storage) on 3 occasions. They are very reliable and we have had no breakages or damage."
 
 
 
 
 
 


Review 12 Aug 2010
Recommended by customer in BN23
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Detached rural cottage to flat on 3rd floor in harbour development. Dustin mini engine & G box & piano! 250 miles.
 

"Very happy with the service provided, difficult access was solved by great driving skills. Staff were 1st rate and keen to meet our needs, no damage and great care taken over the whole move."
 
 
 
 
 
 


Review 11 Aug 2010
Recommended by customer in TN21
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Prior to the move, the office was great really flexible & helpful as our moving date kept changing. On the day of the move, the guys were great. Good natured and pleasant. You also packed for us - a great service – and again, the guys were great. Really happy with the service would definitely recommend you. Thank you!"
 
 
 
 
 
 


Review 11 Aug 2010
Recommended by customer in BN27
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Having moved many times, the service Gosdens provided was 2nd to none."
 
 
 
 
 
 

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