Gosdens Removals & Storage

Where reputations count.

Waterworks Road
Eastbourne
East Sussex
BN22 8LR

Removers - Removals Companies

www.gosdensremovals.co.uk

Email This Business

Tel 01323 734 185

Listed under: Removers / Removal Companies

97% recommended Rating 9.5/100
39 reviews since 2007

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 39 reviews since 2007

Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.1/10
The firm took care in packing and handling our property

Collection & delivery	9.5/10
Our property was collected and delivered as agreed

Service	9.4/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" This review is very belated as I have been meaning to write for nearly a year. I was under a great deal of stress as I did not wish to move but unfortunately due to a marriage break up it became ess...." more

" Gosdens were professional, careful, hard working and pleasant to have around during the 3 day packing up work. They remained good humoured and polite, and never once lost their energy. The other end ...." more

" Gosdens were supposed to move an antique corner cupboard from Eastbourne to Bristol as a part load in one of their removal lorries, appropriately securing and protecting the load for the journey. I...." more

" Staff were very friendly, efficient and helpful both in person and over the phone. Charges were very reasonable and good care was taken with our goods. I would highly recommend Gosdens." more

About Us
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Legal Name: Gosdens Removals & Storage.

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Review 22 Jan 2018 Recommended by customer in BN27 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: 1 - 5 years business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Moving from a 3 bedroom house to a small park home

"This review is very belated as I have been meaning to write for nearly a year.
I was under a great deal of stress as I did not wish to move but unfortunately due to a marriage break up it became essential.
Many times I realise how supportive, kind and helpful they all were making the tiring day as straight forward as possible. So efficient too. Not intrusive just genuinely professional. How lovely it is when people are like this.
I apologise for not having written a review before. I have moved many times even in other countries and this was definitely the easiest, friendliest & most efficient.

They arranged my furniture so well that most of it is still in the same place. So thoughtful."

REPORT THIS REVIEW

Review 19 Jan 2018 Recommended by customer in BN20 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

We moved just round the corner, in Eastbourne, from a large Edwardian detached house on a busy road to a large chalet bungalow less than half a km away. It took 3 full days to pack up our glass, China and pictures, whilst we ourselves packed the rest of our possessions accumulated over 24 years. Furniture, some large and heavy, including an upright piano and a heavy marble statue, was carefully and cheerfully carried off the premises, and some items had to be dismantled before moving.

Cost: £2000

"Gosdens were professional, careful, hard working and pleasant to have around during the 3 day packing up work. They remained good humoured and polite, and never once lost their energy. The other end was the same - careful unloading and reassembling of furniture was carried out without complaint, in spite of some items being extremely heavy and awkward. The contents of the numerous boxes were labelled thoroughly and legibly. Every single item, however small, were skilfully wrapped, and we had not a single breakage. Altogether we were 200% satisfied and will be recommending Gosdens to all our friends on the move."

Team:
Sam, Carl, Paul, Ricky, Gosdens

REPORT THIS REVIEW

Review 29 Apr 2013 Not Recommended by customer in BS48 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	0/10
The firm took care in packing and handling our property

Collection & delivery	0/10
Our property was collected and delivered as agreed

Service	0/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Gosdens were supposed to move an antique corner cupboard for me as a part load on one of their removal lorries from Eastbourne to Bristol.

Cost: £90

"Gosdens were supposed to move an antique corner cupboard from Eastbourne to Bristol as a part load in one of their removal lorries, appropriately securing and protecting the load for the journey.

Instead they sent it via Parcel Force, unprotected in a cardboard box and it arrived smashed into pieces. They hadn't told Parcel Force what they were carrying and had actually labelled the box "bags,shoes, washing up/finish soap".

6 months later Gosdens have refused to reply to any correspondence apart from issuing a denial of all liability. Needless to say I would not recommend them as providing a professional service."

REPORT THIS REVIEW

Review 25 Apr 2011 Recommended by customer in BN20 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal and storage: 3-4 bedrooms, within 25 miles.

Cost: £325

"Staff were very friendly, efficient and helpful both in person and over the phone. Charges were very reasonable and good care was taken with our goods. I would highly recommend Gosdens."

REPORT THIS REVIEW

Review 16 Feb 2011 Recommended by customer in W4 1 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Cost: £480

"Was very happy with all aspects of storage and move and would highly recommend to friends."

REPORT THIS REVIEW

Review 17 Nov 2010 Recommended by customer in BN21 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £397

"One bookcase was dragged & damaged they told us immediately & apologised. As it was not a valuable piece of furniture we did not claim. Very pleased with service we received from Gosdens."

REPORT THIS REVIEW

Review 17 Nov 2010 Recommended by customer in BN21 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £320

"They were polite and very efficient."

REPORT THIS REVIEW

Review 17 Nov 2010 Recommended by customer in BN20 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £750

"Excellent used them before."

REPORT THIS REVIEW

Review 16 Nov 2010 Recommended by customer in BN20 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £300

REPORT THIS REVIEW

Review 10 Nov 2010 Recommended by customer in BN20 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £499

"The company employees were all unfailingly polite & helpful. The removal men were extremely careful handling our furniture & moved items exactly where we requested. A real pleasure to work with."

REPORT THIS REVIEW

Review 10 Nov 2010 Recommended by customer in TN40 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £161

"2nd time we used Gosdens would use them again. All very helpful & courteous."

REPORT THIS REVIEW

Review 9 Nov 2010 Recommended by customer in BN20 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £650

REPORT THIS REVIEW

Review 9 Nov 2010 Recommended by customer business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

"Our furniture was taken into store for subsidence repairs this was arranged and paid by contractor."

REPORT THIS REVIEW

Review 19 Aug 2010 Recommended by customer in IP22 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £870

REPORT THIS REVIEW

Review 16 Aug 2010 Recommended by customer in BN21 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Cost: £634

"I don�t remember the other points. Having been encouraged not to empty chests of drawers, I presumed a strap would be used to keep drawer closed during handling. This was not the case and minor damage to a wall was caused when drawers slid open. The team was helpful and friendly, though a bit rushed."

REPORT THIS REVIEW

Review 14 Aug 2010 Recommended by customer in RH11 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £495

"Fantastic service, prompt arrival, fast & safe removal, very polite uniformed staff who enquired where everything was to go to make things easier for us. Thoroughly recommended, thank you, Leanne & Gareth Evans moved Eastbourne to Crawley"

REPORT THIS REVIEW

Review 12 Aug 2010 Recommended by customer in BN21 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1817

"We have used Gosdens for removals (and storage) on 3 occasions. They are very reliable and we have had no breakages or damage."

REPORT THIS REVIEW

Review 12 Aug 2010 Recommended by customer in BN23 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Detached rural cottage to flat on 3rd floor in harbour development. Dustin mini engine & G box & piano! 250 miles.

Cost: £1300

"Very happy with the service provided, difficult access was solved by great driving skills. Staff were 1st rate and keen to meet our needs, no damage and great care taken over the whole move."

REPORT THIS REVIEW

Review 11 Aug 2010 Recommended by customer in TN21 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £1076

"Prior to the move, the office was great really flexible & helpful as our moving date kept changing. On the day of the move, the guys were great. Good natured and pleasant. You also packed for us - a great service � and again, the guys were great. Really happy with the service would definitely recommend you. Thank you!"

REPORT THIS REVIEW

Review 11 Aug 2010 Recommended by customer in BN27 business Gosdens Removals & Storage https://www.referenceline.com/removers_removals_companies-in-eastbourne-gosdensremovalsstorage-14684

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £960

"Having moved many times, the service Gosdens provided was 2nd to none."

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