Blackhall Moving and Storage Ltd

40 Granton Rd
Edinburgh

EH5 3QS

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
100% recommended   Rating 9.8/10
40 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 40 reviews since 2018
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Brilliant care and attention. Friendly and fun to have them around. Everything went like clockworks from the moment we booked with Vicki who even went out of her way to being parking cones to our home...."   more
 
" I found the removal far less stressful than I had anticipated due to the care and effciency of Blackhalls."   more
 
" Very helpful and professional"   more
 
" It was a great experience working with Blackhall. They were one of the few companies I asked for a quote from to come round and assess the size of the job - and therefore one of the only quotes I trus...."   more
 
About Us


Blackhall Moving & Storage cover Edinburgh and the Lothians behind this set-up is Simon Munro who has over 30 years experience in all aspects of the storage and removals industry in Edinburgh and he will personally oversee your move from the initial visit of a FREE no obligation survey, from which he will follow up with a formal fixed priced removal quotation and then supervise your move on the day thus offering a personal level of service which other removal companies would struggle to match. Our friendly and fully trained uniformed removals staff enables us to go the extra mile on service and quality for complete customer satisfaction, giving you peace of mind and a stress free move.

Local and National and European Removals
A secure containerised storage facility available
Full or breakable packing service.
Comprehensive goods in transit insurance cover for you
Free boxes and tape supplied for your own packing

     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 97%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 91%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 94%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 100%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
accommodating 3
actual 3
advice 3
arrived 8
beginning 3
Blackhall 18
boxes 7
Brilliant 4
care 6
cheerful 3
communication 5
courteous 5
delivered 4
delivery 5
easy 4
efficient 10
Excellent 7
experience 5
family 4
finish 4
free 5
Friendly 14
Furniture 6
great 9
guys 6
happy 4
helpful 17
highly 6
just 4
packed 5
packing 5
pleasure 4
polite 8
process 5
professional 11
quick 5
quickly 11
quote 7
really 5
recommend 16
removal 13
service 16
Simon 9
storage 10
stress 4
stressful 4
team 15
Vicki 5
working 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Nov 2019
Recommended by customer in EH3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from London to Edinburgh and required the team to be very careful with some precious items. Simon and the team were brilliant as always, this is the second time weíve used Blackhall. Nothing was a problem. We lived in a 3 storey townhouse and moved to a bigger 3 storey townhouse with lots of steps, the guys never complained once!
 
Cost: £2700
 

"Brilliant care and attention. Friendly and fun to have them around. Everything went like clockworks from the moment we booked with Vicki who even went out of her way to being parking cones to our home as the delivery was in a Saturday and the council donít suspend parking on a Saturday.

As Iíve mentioned above the team were brilliant and I would really recommend them. A terrific family company. We will need them again in about a year for removal and storage next time and will go nowhere else.

Thank you so much again to Simon, Vicki and the guys"
 
 
Team:
Simon Vicki Chris Daniel
 
 
 


Review 8 Nov 2019
Recommended by customer in EH15
 My Age: 70 + 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My husband and I moved from a flat to a house in Edinburgh abd were both pleased with all aspects regarding the removal company
 
Cost: £288
 

"I found the removal far less stressful than I had anticipated due to the care and effciency of Blackhalls."
 
 
 
 


Review 15 Oct 2019
Recommended by customer in EH5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very efficient and professional
 
Cost: £650
 

"Very helpful and professional"
 
 
 
 


Review 10 Oct 2019
Recommended by customer in EH6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Second floor flat to 3-bed house
 
Cost: £850
 

"It was a great experience working with Blackhall. They were one of the few companies I asked for a quote from to come round and assess the size of the job - and therefore one of the only quotes I trusted. The communication with the office as well as the actual movers was great - a friendly and efficient service, even when I had a lot of questions. One issue was the online portal, required for insurance purposes. Thankfully I was able to submit a spreadsheet instead which was much easier. I would highly recommend."
 
 
Team:
Simon and Vicki
 
 
 


Review 25 Sep 2019
Recommended by customer in EH4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move.
 
Cost: £822
 

"Blackhall Moving and Storage did an excellent job helping us pack up our one bedroom apartment.

Vicki, Simon and the rest of the crew were a pleasure to deal with on the day and got all our valuables safely to our new address hassle free.

After getting several quotes from other removal companies it was clear to see the Blackhall offered the most competitive pricing options that suited our needs.

Excellent family run business.
"
 
 
Team:
Vicki and Simon
 
 
 


Review 24 Sep 2019
Recommended by customer in EH15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Corstorphine in the west of the city to Joppa in the east to be near the sea.
 
Cost: £1152
 

"From the beginning, the removal was carried out with professionalism and courtesy. But it was also a personal service, catering for our wishes at every step. The crew were friendly and cheerful, which helps to make a stressful business somehow easier. We would certainly recommend this service to others."
 
 
Team:
Simon, Daniel and a gentleman whose name I forget
 
 
 


Review 20 Sep 2019
Recommended by customer in EH8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from one flat to another win several large items including piano
 
Cost: £800
 

"Was very happy with the service received. Quote was reasonable and clearly explained.

Staff arrived promptly on moving day, had the flat emptied very quickly, dismantled beds etc, and also moved the piano without a scratch. Basically very little hassle on what is always a stressful day for people.

Would definitely use Blackhall again."
 
 
Team:
Canít remember
 
 
 


Review 18 Sep 2019
Recommended by customer in EH28
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from town to Ratho but due to someone elseís issues we were delayed entry to our new property by 2 days.

"Blackhall removers were outstanding with professional attitude patience and compensation. Communication and flexibility were excellent and I would have no hesitation in recommending this firm for anybody moving house. They are a great team polite professional and very nice to work with all done quickly but with great care and attention to detail."
 
 
Team:
Simon Vicky and team
 
 
 


Review 18 Sep 2019
Recommended by customer in EH4
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whole office move, booked and completed within short time frame. Included IT equipment, handling, packing and pre-delivery of boxes.
 
Cost: £384
 

"Fantastic service from beginning to end. Quickly arranged for an estimator to come out and discuss the move ahead of time, prompt in delivery of quote thereafter. Excellent communication between all involved to arrange date and time of the move, arranging the delivery of boxes for us to pack ahead of time.
Arrived prompt on day of move, very friendly, professional and efficient. Continually ensuring all needs met for the move.
Would use this company again."
 
 
Team:
Simon, Vicki and two other colleagues on day of move
 
 
 


Review 18 Sep 2019
Recommended by customer in EH3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a basement flat to a house.

"Blackhall did leaflet drop and that's how I found them. They visited, gave me a quote and timeline, delivered boxes and arrived promptly and precisely on moving day. The move was quick and efficient. The team were friendly, helpful and just brilliant, nothing was a problem. We really appreciated the guys working that day. I cannot recommend them enough!"
 
 
 
 


Review 19 Aug 2019
Recommended by customer in EH5
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 2nd floor 2 bed flat (no lift) to a house including full packing service.
 
Cost: £928
 

"Really impressed with Blackhall Moving & Storage from initial email correspondence to visit/quotation we were at ease with the friendly personal approach and confident in the experience the firm has.
We had to postpone/rearrange a couple of times and each time Blackhall were helpful and accommodating and it was done without fuss or cost to us.
On moving day the team arrived on time and efficiently packed and move all our items. We went to pick up the keys to our new place and returned to find the Blackhall van in the driveway ready to unload! Again this was done quickly and efficiently and with care to ensure that everything was placed in the correct locations.
The team of 3, lead by Simon, were friendly and courteous throughout and obviously took care with our possessions.
We unpacked over the weekend and the boxes/packing materials were removed on the Monday morning without any fuss (although we were free to hang onto the boxes for longer as required)
Wouldnít hesitate to recommend Blackhall Moving and Storage to anyone"
 
 
 
 


Review 13 Aug 2019
Recommended by customer in EH4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed family home to 2 bed cottage
 
Cost: £900
 

"Blackhall Moving & Storage made the whole process very easy for us. The quotation was easy, quick and competitive. The house visit by Simon happened when agreed and the written details were quickly supplied. Although we packed ourselves, Simon also came round to provide some advice and Vicki was able to organise delivery of additional boxes when requested.

The actual move out and in went very smoothly with the 2 guys wrapping the big items of furniture and then loading the packed boxes. They were both friendly, courteous and professional. Given the tight parking spaces and narrow roads, the actual maneuvering of the removal lorry was very skillful.

The unload went as smoothly as the load and even included help plumbing in our new washing machine that had moved with us.

All in all a very smooth and professional job with a great team."
 
 
Team:
Chris & Steve (I think)
 
 
 


Review 13 Aug 2019
Recommended by customer in Midl
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a detached house to a detached farmhouse. Both had on street access but both on narrow roads. In addition to furniture we had numerous pieces of art and extensive clothing that was well packaged to ensure no damage. We brought forward the sale by a day to remove some stress so required storage overnight but this was no problem even though organised after the initial quote.

"We moved house in July and the service we received throughout was fantastic. The communication was prompt and the quote was competitive. After confirming the booking we made numerous changes but were easily accomodated. Being able to do everything online was also very helpful.

Simon and the team were well presented, on time and hard working. Most of all they ensured that everything was packed in one piece and arrived in one piece.

I'd be happy to recommend them to friends and family."
 
 
 
 


Review 9 Aug 2019
Recommended by customer in Eh12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very well because the two removal men worked extremely hard and behaved in a professional manner throughout the day.

"The whole move went without a hitch on a day we found to be quite stressful. The two men were helpful, polite and good humoured."
 
 
Team:
Daniel and his hard working colleague
 
 
 


Review 3 Jul 2019
Recommended by customer in EH4
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Blackhall removals completes my house move out and in on the same day. They were super punctual, professional and helpful.
 
Cost: £600
 

"Blackhall removals were professional, organised and flexible with every aspect of my removal. This made the move so easy and stress free. They accommodated a last minute change to my removal date without any fuss and dropped off requests for extra packaging same day. The removal team were super quick, friendly and nothing was too much bother even moving furniture round at the other end when it didnít feel right. Highly recommended."
 
 
Team:
Victoria, Simon and Danny
 
 
 


Review 28 Jun 2019
Recommended by customer in G84
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After many years at the same address in Edinburgh, I retired and have moved with the able assistance of Blackhall Moving & Storage to the west coast of Scotland.
 
Cost: £948
 

"Following a recommendation from a friend who had used them I contacted Blackhall Moving & Storage. Having not moved for 30 years I was not looking forward to the upheaval however I can honestly say that Blackhall Moving & Storage were friendly, helpful and efficient throughout and I think their price was very reasonable. Vicki at the office provided very helpful advice about packing etc and the team provided a first class service over the two days of my move. Their obvious competence and experience was very reassuring."
 
 
Team:
Simon & Daniel
 
 
 


Review 26 Jun 2019
Recommended by customer in EH8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from ground floor flat, into storage and then into first floor flat
 
Cost: £588
 

"Were a pleasure to deal with from start to finish. Firstly they were the only company to respond to my enquiry promptly. They were very clear on price and the process and both moves were conducted promptly and safely. They even took apart my bed and put it together again without a word of complaint! Just a really calm, thorough and polite removal company, which is a rare find! Will be recommending to others."
 
 
Team:
Simon and Vicki
 
 
 


Review 26 Jun 2019
Recommended by customer in EH4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complete packing and removal service
 
Cost: £1275
 

"The removal men were all hard working and all worked very quickly and efficiently but were also pleasant , polite and helpful. The office staff were also very pleasant and helpful. I would use Blackhall Movers again and can recommend them."
 
 
 
 


Review 24 Jun 2019
Recommended by customer in eh75
 My Age: 40 - 49 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from city centre flat to detached property.

"This was the first time we had moved homes as a family and Blackhall made sure that the entire operation was stress free. Simon, his son and staff are all very friendly and accommodating. If any friends, family or colleagues were ever looking for a removals firm we would definitely recommend Blackhall."
 
 
Team:
Simon
 
 
 


Review 19 Jun 2019
Recommended by customer in EH4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Ayrshire to Edinburgh would highly recommend

"I had already spoken to Pickfords (who I had used with my last six house moves) however they are not the company they used to be and outsource their work. They also seemed expensive.

I spoke to another local company however due to my move which included storage, was not suitable for my needs.

Blackhall Moving & Storage were recommended by a friend who was aware of the company although had not used them herself.

From the minute I spoke to Vicki @ Blackhall Moving & Storage she was helpful, professional and understanding to my needs.

The boys arrived early to pack up and were absolutely lovely. The job was completed earlier than I expected and we were all soon on our way.

I had to change my move-in day and on the day only just managed to get the keys in time but Blackhall Moving & Storage were so understanding.

The words that keep springing to mind about Blackhall Moving & Storage are caring and professional.

My grateful thanks to Vicki and her boys for looking after me. You should try them as i can't recommend them highly enough."
 
 
Team:
Vicki & her lovely boys
 
 
 

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