Blackhall Moving and Storage Ltd

40 Granton Rd
Edinburgh

EH5 3QS

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
100% recommended   Rating Blackhall Moving and Storage Ltd 9.8/100
98 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 98 reviews since 2018
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The price represents value for money

 
 
 
Recent Reviews 
 
" Absolutely nothing to fault. Right through from the visit to quote, packing up for us, removal into store, delivery to new home and of certain items to a second home the whole operation was seamless. ...."   more
 
" Blackhall were absolutely brilliant! Their team of movers were extremely efficient, punctual, polite and clearly very experienced at moving home contents. From my first point of contact with Vicki t...."   more
 
" The employees doing the move were polite, professional and very easy to deal with. They communicated all the way through and responded to emails promptly. The boxes provided were delivered well ahead ...."   more
 
" We had an excellent experience with Blackhall and were very impressed with its employees and the service they provided. Starting from the process to obtain a quote, through to our belongings being dro...."   more
 
 
About Us


Blackhall Moving & Storage cover Edinburgh and the Lothians behind this set-up is Simon Munro who has over 30 years experience in all aspects of the storage and removals industry in Edinburgh and he will personally oversee your move from the initial visit of a FREE no obligation survey, from which he will follow up with a formal fixed priced removal quotation and then supervise your move on the day thus offering a personal level of service which other removal companies would struggle to match. Our friendly and fully trained uniformed removals staff enables us to go the extra mile on service and quality for complete customer satisfaction, giving you peace of mind and a stress free move.

Local and National and European Removals
A secure containerised storage facility available
Full or breakable packing service.
Comprehensive goods in transit insurance cover for you
Free boxes and tape supplied for your own packing

     
Customer Reviews
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Review 13 Aug 2022
Recommended by customer in EH16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Selling large detached family home and downsizing to a smaller upper villa in Edinburgh. Two week gap between moves when everything went into storage. Also involved certain items being placed in separate storage and delivered to a second home while other items were stored separately to be collected by a family member.
 
Cost: £3000
 

"Absolutely nothing to fault. Right through from the visit to quote, packing up for us, removal into store, delivery to new home and of certain items to a second home the whole operation was seamless. Everyone we dealt with was courteous and pleasant. This is a family run business with many employees who have clearly been with them since inception and take pride in the service delivery. No request was a problem and no extra charges thrown in ( save where to be totally expected). Virtually no breakages from whole packing up, removal and then delivery. Small extras help - in dismantling one bed the team had no option but to break some of the spacers as they were so jammed in. They explained how and where we could get replacements before delivery two weeks later. We inevitably failed to do so! No problem they said. Just let us know when you have them and one of the team will pop back and make the bed up for you. Exactly what they did and no extra charge."
 
 
Team:
Chris, Carrie, Danny, Gavin,Simon,Vicki,Andy,Pete
 
 
 


Review 30 Jul 2022
Recommended by customer in EH4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved house within Edinburgh
 
Cost: £900
 

"Blackhall were absolutely brilliant! Their team of movers were extremely efficient, punctual, polite and clearly very experienced at moving home contents. From my first point of contact with Vicki through to task completion, everything went smoothly; I am so happy we chose them for our move and cannot not recommend them highly enough!"
 
 
Team:
Carrie, Allan and David (?)
 
 
 


Review 18 Jul 2022
Recommended by customer in Eh14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went really smoothly.
 
Cost: £825
 

"The employees doing the move were polite, professional and very easy to deal with. They communicated all the way through and responded to emails promptly. The boxes provided were delivered well ahead so I had plenty of time to pack and they were collected quickly after the move. Great service and would use this company again!"
 
 
 
 


Review 10 Jul 2022
Recommended by customer in EH9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We used Blackhall for a 3-bedroom move from London to Edinburgh. We had standard furnishings and boxes to move, but also some more sensitive or fragile items like plants, paintings, etc. We opted for a part-load option (as we knew we wouldn’t need a full 18 Tonne truck for our things and were able to be a bit flexible on dates), meaning that Blackhall combined our move with 1 or 2 others around the same dates.
 
Cost: £3144
 

"We had an excellent experience with Blackhall and were very impressed with its employees and the service they provided. Starting from the process to obtain a quote, through to our belongings being dropped off, we had an excellent and personalized experience. The quote process involves a video call in which we showed and spoke through the contents of our home. We received a quote very shortly after this. We followed up with several questions about this, which were answered in detail and very promptly. At the same time, we never felt rushed or pressured into making a decision and were therefore able to think through whether the company was right for us. After getting a few other quotes it was clear that Blackhall provided the best service and value for money, so we decided to go with them. We didn’t know for quite a while what address we’d be moving to and whether we would need to put anything in storage (another service which Blackhall offers), but Vicki in the office was always extremely patient and accommodating, and always answered any questions we had in less than a day.
The night before the movers arrived, we received a phone call from them confirming exactly when they’d be with us the next morning, which was very reassuring. The moving team (2 men) was extremely friendly, professional and respectful of our things. They arrived to unload it our things exactly as promised 2 days later in Edinburgh and brought all our things to us completely intact and unharmed.
Blackhall’s processes and communication mean that information you need around the move (details like cancellation, insurance, parking suspensions, etc) is all made very clear and understandable, and that it is very easy to get any follow up questions clarified.
We have moved many times with different companies, but this has by far been our best and smoothest experience. There was not a single issue or problem with our experience and we felt that we were in completely safe hands. Our experience with this company was excellent and we would highly recommend it."
 
 
Team:
Vicki Munro, and 2 movers (unfortunately don’t remember their names)
 
 
 


Review 4 Jul 2022
Recommended by customer in FK14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving about 45 miles away from a basement flat to a house.

"We were delighted with the service from Blackhall. Having used a major UK removal firm to move up from London previously,and been disappointed, we were keen to use a local, family-run company. Everything went according to schedule, and the team were consistently cheerful and pleasant. A special shout out to Carrie, who was delightful. It was really nice to have a woman on the team! No problem about a scratched table top, which is now with the French polisher. We would have no hesitation in recommending Blackhall for as stress-free experience as moving can be."
 
 
Team:
Wayne, Chris, Daniel, Liam, Carrie - sorry if I've forgotten anyone.
 
 
 


Review 23 Jun 2022
Recommended by customer in TF9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My mum , she 90 , was moving from Edinburgh to Shropshire after 45 years in her 4 bed house to a 2 bed new build bungalow.
 
Cost: £3328
 

"From the first visit to give us a quote and explain how it would work right through to putting last box in the new house the team were friendly and efficient. They arrived in time as agreed and co posted the loading and packing ahead of schedule and with no fuss. They arrived 260 miles a day later and emptied the van being flexible to move furniture if we weren't happy with its first location and all with a smile.
We have no had a single breakage or damage and have been delighted with our move making it as stressfree as was possible for my 90 year old mum."
 
 
 
 


Review 28 May 2022
Recommended by customer in EH40
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From second floor flat, 56 steps, to new house 25 miles away. Heavy old furniture and many boxes.
 
Cost: £1980
 

"I have moved numerous times and this move was the smoothest.

Faultless service from Blackhall Removers. From initial quotation visit to delivery everyone involved was completely professional. They work as a team, are cheerful and considerate and took great care of our property and belongings. We had no damage or breakages.

Blackhall had also moved my son and daughter in law and family a couple of months before and were brilliant. I may not have remembered all the names but they were all clearly well trained and so capable."
 
 
Team:
Chris, CJ, Alfie, Vicki in the office, sorry if I have missed anyone out. All brilliant
 
 
 


Review 27 May 2022
Recommended by customer in EH6
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Two separate operations: 1. Move contents of house and garage to flat within Edinburgh 2. a. Empty a Safestore room and take into storage and add selected items from house b. move a bed from flat to their own store c. take the combined stored items to an address in Devon at a date to suit us

"I do not remember the details of Insurance explanations, but we were happy to proceed with them.
We did most of the packing into boxes but, for those items they packed, we had no problem at all.
I cannot say whether 'it was good value for money' but we considered their prices perfectly reasonable"
 
 
 
 


Review 26 May 2022
Recommended by customer in EH41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A complicated move from one flat in Edinburgh, some contents going to a country cottage in East Lothian, with the balance of the Edinburgh flat contents and some items from the cottage going to another property in Edinburgh.
 
Cost: £1350
 

"Everything about it was first class and worry-free."
 
 
 
 


Review 26 May 2022
Recommended by customer in EH12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bed, 1st floor apartment to 3 story semi, just 0.5 miles away.
 
Cost: £1500
 

"Great removal experience.

Packing team showed up on time and worked until the job was finished.

The following day a team of 4 showed up ahead of schedule and worked relentlessly to clear the apartment.

The guys shifted the boxes to the appropriate rooms at the unload site and didn't complain about the many flights of stairs!

Impressive moving the wardrobe up and down the stairs without having to take it to pieces.

Vs other quotes received they were slightly cheaper as used a smaller van to make several runs given the two properties were very nearby one another.

Couldn't thank them enough.

"
 
 
Team:
Simon, Chris, Alan? and ?
 
 
 


Review 26 May 2022
Recommended by customer in EH33
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal storage deliver
 
Cost: £948
 

"Great reliable service,could not ask for anymore"
 
 
Team:
Sorry forgot names but all 3 very helpful
 
 
 


Review 26 Apr 2022
Recommended by customer in EH5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
very pleased
 
Cost: £1338
 

"Everything went smoothly very pleased"
 
 
 
 


Review 28 Mar 2022
Recommended by customer in EH7

 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of all home contents into storage for an (at the time) unknown period, then removal from storage to new build home.

"Reliable, professional and efficient to deal with from start to finish. All tasks carried out with good humour. Particular feature of this experience was the number of times we had to put back the provisional delivery date due to construction delays. Each time we had a positive, upbeat and helpful conversation with the company’s representatives. This was invaluable in mitigating what could have been a highly stressful situation."
 
 
Team:
All team members involved were great
 
 
 


Review 16 Feb 2022
Recommended by customer in G75
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Everything was booked with Blackhall Moving & Storage when 2 days before our move, out house purchase fell through. Blackhall Removers were so supportive and arranged very quickly for our furniture to be moved into their storage facility.

"It was a very stressful situation, however the guys moving us were just terrific. No fuss, hassle, just efficiently got on with their job. 8 weeks later they brought our furniture out of storage with the same diligence. Nothing was too much trouble. A big 'thank you' to the guys and also to Vicki in the office who made a dreadful situation a lot easier."
 
 
Team:
Vicki and the 3 guys on the team. sorry I should remember their names !
 
 
 


Review 7 Feb 2022
Recommended by customer in Eh4

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 4 bedroom town house on 3 levels to a storage facility. Later in the year the storage contents will be moved to a new build 5 bedroom detached house.
 
Cost: £1600
 

" Move from the town house was done very well right from the outset. Very efficient and professional at every stage. Quick response to my request for estimate. Very clear discussion at the estimate, all my questions answered fully. Admin process very simple, clear and helpful throughout. Prompt arrival on moving day. The team were very professional, efficient and really helpful. They went out of their way to provide a great service and all team members were very friendly."
 
 
Team:
Simon Vicki Chris.
 
 
 


Review 31 Jan 2022
Recommended by customer in EH17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a Victorian house, with cellar and attic (steel framed piano and grandfather clock!) to a new build on the edge of Edinburgh on probably the windiest day of the year.
 
Cost: £2500
 

"From start to finish everyone was helpful, friendly, efficient and professional. Vicki was impressively quick to respond to any queries and always with a friendly manner. The guys were all great - super quick packing, loading and unloading, always polite and respectful.
Two days after moving I emailed the office about a small garden item that I couldn't find and thought might have been missed - within a very short time Vicky had asked the guys and phoned to tell me where it was!
(In a box still to be opened). Impressive!
Would unhesitatingly recommend this company."
 
 
Team:
I wish I could remember! But each one was excellent.
 
 
 


Review 17 Jan 2022
Recommended by customer in EH7

 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved within Edinburgh from our 2 bedroom flat into a bigger one. The new flat is located on the 3rd floor of a tenement building without elevator, which was quite challenging for bringing up bigger furniture. The price includes the dismantle and rebuild of our double bed.
 
Cost: £950
 

"We moved flats within Edinburgh and can highly recommend Blackhall Moving and Storage! Everything went smoothly. Quick and efficient communication, clear quote after a visit from Simon, packing material was delivered as agreed. The team arrived on time and was very polite and professional. I still cannot believe how they managed to bring all our furniture up the narrow stairwell to the third floor and were still smiling!!! We had a bit of a shock as we realised that our sofa will not fit through the door and stairwell, but with the help of the team we got it dismantled in the front garden and put back together in our living room. As a back-up they offered us to store the sofa at a very reasonable price until we can get it sold, which was very appreciated.

We will for sure use this company for our next move! Thank you again!!!"
 
 
 
 


Review 12 Dec 2021
Recommended by customer in EH10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A full move of all contents including books and clothes from a top floor (4th floor) tenement flat. A removal of a ceramic kiln, shelving and worktop was also included.
 
Cost: £1400
 

"I would like to say a great big thanks for the help and support given behind the scenes at Blackhall Moving & Storage in organising the dates for the move, all the boxes and everything else required for the move and to Simon and the guys who were just outstanding during the move itself! I couldn’t rate them highly enough... careful, considerate, polite, helpful, thoughtful and the rest.... during what was a very stressful and upsetting time for us and they clearly were sensitive to this. would like to pass on our heartfelt gratitude to the movers who were brilliant and I would recommend Blackhall Moving and day of the week!"
 
 
Team:
Simon and the team
 
 
 


Review 7 Dec 2021
Recommended by customer in EH17

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was within Edinburgh city and involved pickup of goods, storage in two containers and transfer to new home after six weeks.

"I found all aspects of my move with Blackhall Moving and Storage to be efficient and seamless.Would highly recommend."
 
 
Team:
Unfortunately,I don’t remember but all of the team were very pleasant
 
 
 


Review 6 Dec 2021
Recommended by customer in EH4
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was from London to Edinburgh. We were able to arrange a date which coincided with Blackhall moving another customer from Edinburgh to London, so making use of the removal van in both directions, to keep costs down.
 
Cost: £4740
 

"Blackhall are without doubt the best removal firm I have used. It is a family run business which made a difference for us, as you could tell Simon and Vicki really cared about providing the best quality service. Our move was from London to Edinburgh. From the initial video tour of our old house, to the final unloading of boxes we couldn't have asked for more. Communication was good to ensure all aspects of the move were covered. Alan, Daniel and Johnny were so polite and thorough in their packing, loading and unloading not one item was damaged in the move. Even the neighbours commented on how considerate the staff were. I would highly recommend Blackhall moving and storage as a removal firm. Thank you to all concerned."
 
 
Team:
Alan, Daniel and Johnny
 
 
 

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