Blackhall Moving and Storage Ltd

Where reputations count.

2 Carfrae Grove
Edinburgh

EH4 3SB

Removers - Removals Companies

www.blackhallmoving.co.uk

Email This Business

Tel 0131 235 2525

Listed under: Removers / Removal Companies, Storage

100% recommended Rating 9.9/100
180 reviews since 2018

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 180 reviews since 2018

Sales & Support	9.9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9.8/10
The price represents value for money

Recent Reviews

" Very smooth process despite delay with keys at the other end . Everyone was friendly and professional Dealing with Vicky was also good when delay was happening and she was very helpful Once we...." more

" Blackhall Moving and Storage were excellent and they kept us informed when they were going to deliver boxes and packaging materials. They collected the items a few days later and transported the items...." more

" Fantastic, these people are the professionals." more

" Blackhall Moving and Storage were brilliant, they made our move as stressfree as it could have been. I was worried because Blackhall were so much more reasonable in price than the other quotes I h...." more

About Us
Information provided by the business
Legal Name: Blackhall Moving and Storage Ltd.

Blackhall Moving & Storage cover Edinburgh and the Lothians behind this set-up is Simon Munro who has over 35+ years experience in all aspects of the storage and removals industry in Edinburgh and he will personally oversee your move from the initial visit of a FREE no obligation survey, from which he will follow up with a formal fixed priced removal quotation and then supervise your move on the day thus offering a personal level of service which other removal companies would struggle to match. Our friendly and fully trained uniformed removals staff enables us to go the extra mile on service and quality for complete customer satisfaction, giving you peace of mind and a stress free move.

Local and National Removals
A secure containerised storage facility available
Full or breakable packing service.
Comprehensive goods in transit insurance cover for you
Free boxes and tape supplied for your own packing

Review 18 Apr 2025 Recommended by customer in Eh13 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from main door flat to house

"Very smooth process despite delay with keys at the other end . Everyone was friendly and professional

Dealing with Vicky was also good when delay was happening and she was very helpful

Once we got into new property there were extra staff available to get everything done faster"

REPORT THIS REVIEW

Review 12 Apr 2025 Recommended by customer in MK11 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Part load from a first floor flat in Edinburgh to Milton Keynes, This move consisted of some furniture, a double bed and mattress, crockery and glasses etc.

"Blackhall Moving and Storage were excellent and they kept us informed when they were going to deliver boxes and packaging materials. They collected the items a few days later and transported the items to Milton Keynes. The whole process went very smoothly and theo ffice and moving staff were friendly and helpful."

Team:
Vicki Munro and staff

REPORT THIS REVIEW

Review 22 Mar 2025 Recommended by customer in EH7 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were initially worried about our house move. Blackhall were fantastic, could not be faulted, amazing.

"Fantastic, these people are the professionals."

REPORT THIS REVIEW

Review 20 Feb 2025 Recommended by customer in EH4 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving a large 4 bedroom second floor flat to a 3 bedroom house

"Blackhall Moving and Storage were brilliant, they made our move as stressfree as it could have been.

I was worried because Blackhall were so much more reasonable in price than the other quotes I had recieved - perhaps they were not as good? I was wrong, all the staff were great, so hard working and polite. They treated all out items with care, moved us professionaly and swifty.

I would not hesitate to recommend Blackhall Moving and Storage for anyone moving house."

REPORT THIS REVIEW

Review 20 Feb 2025 Recommended by customer in EH3 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

Moving from a top floor rented flat to a 1st level owned flat.

"Blackhall made the whole process easy and stress free. Everyone involved were really friendly and I was really impressed with how fast the move went, especially when we were moving from a top floor flat with a large amount of stairs!

Email communication was great too, any questions or requests were responded to, promptly and friendly.

Will of course use Blackhall again in the future."

REPORT THIS REVIEW

Review 28 Jan 2025 Recommended by customer in EH3 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Simon, Vicki and the team assisted us with our move from a 5 bedroom townhouse in Edinburgh to London and then onto West Sussex. It was a complex move with the furniture going to two locations.

"We have used Simon, Vicki and the team from Blackhall many times. They are and will always be our go to company for moving. They are professional, polite, respectful and fun to have around during this stressful period. All items were wrapped or packed as agreed and all furniture arrived in the right location in perfect condition. We had some very heavy pieces which they dealt with, with ease. Our valuable items were treated respectfully. A seamless process thanks to good planing and preparation on both sides. We can�t thank the team enough. They take the pressure away, we always know everything will go to plan."

Team:
Simon, Vicki, Dan plus three other guys who�s names escape me

REPORT THIS REVIEW

Review 12 Jan 2025 Recommended by customer in EH7 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving large 4 bedroom house

"First class service from the Simon and the Team
Really thorough packing service and professional team of movers who were happy to subsequently move certain items in the new house when we changed our mind
Overall - brilliant experience from a local company. Would highly recommend."

Team:
Simon Munro and his team

REPORT THIS REVIEW

Review 3 Jan 2025 Recommended by customer in EH5 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Full house move incl. packing within Edinburgh the week before Christmas.

"Very pleased with Blackhall removals. Excellent service from Vicki when enquiring, receiving quotes, and trying to find the best date that suited us. Great pricing compared to others, and the whole move was seamless. Turned up on time, packed well, and very friendly staff - nothing too much trouble. Would highly recommend."

Team:
Vicki and Simon

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in EH14 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I was kept informed with every detail and date and time of my moves. The moves were done quickly and professionally. Everyone was very supportive and helpful. I had to store my furniture and possessions with Blackhall Removals until I found my new property and this again was done so smoothly.

"It is stressful moving home and it was so good to have such smooth removals.

I found the whole experience from start to finish has been brilliant. I could not have asked for a more professional and well handled Removal. Thanks to everyone in the Team."

REPORT THIS REVIEW

Review 11 Dec 2024 Recommended by customer in EH12 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving entire contents of house, garden, sheds, garage within Edinburgh

"The entire operation was carried out in a professional manner. The personnel involved were all careful, considerate snd helpful. Altogether very satisfied with the work"

Team:
Unaware of any names

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in EH21 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Full house move and also used the packing services.

"This is our second time using Blackhall removals and again another fantastic job from Simon and the whole team. When we decided to move house we didn�t need to call anyone else as Blackhall did such an amazing job for us the first time we moved we only wanted to use Blackhall.
We chose the packing service as well which was worth every penny. The guys were fantastic and so quick. Having most of the packing done the day before really helped with the move on the day of moving house.
On the day the team came to the house in time and got straight to work. All the furniture was loaded on the van with care. The guys really know how to pack everything up so it�s protected and arrives at the new property exactly how it was.
We had an extended wait to unload at the new property and the guys have to wait around. They were absolutely fantastic about the delay. Once we got the keys the whole team were straight away get the unloading started with all items going in the rooms exactly were we wanted them. They were quick, friendly and couldn�t fault them. I would highly recommend Blackhall and would certainly use them again if we ever moved.
Big thank you to each of the 5 guys who worked on our removal you were all fantastic."

REPORT THIS REVIEW

Review 10 Nov 2024 Recommended by customer in EH42 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From a large 4 bedroom with awkward access to a smaller house but with similar access problems. A smaller shuttle van and a large van with 4 men were supplied.

"We have used Blackhall Moving in the past - after a recommendation - and had no problems in using them again.

Excellent service and very competitive pricing. Very hard workers and a great service from them"

Team:
I'm not good with names but Simon is the main man and all of them are very professional

REPORT THIS REVIEW

Review 4 Nov 2024 Recommended by customer in EH7 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Picked up on the Monday and delivered on Wednesday that week.

"Breakables very well packed and no damages when unwrapped.
Great care with all the items and no request moving into position too much trouble. Most efficient uplift/delivery timewise. Superb/friendly service and can highly recommend them to family/friends.

From start to finish absolutely superb service-why go anywhere else. Friendly, efficient admin and exceeded expectations of how painless they made the whole operation.

Fantastic team of very experienced movers and most pleasant to work with-highly recommend."

Team:
Daniel Munro

REPORT THIS REVIEW

Review 4 Nov 2024 Recommended by customer in EH67 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

It was a 1 bedroom flat move.

"Blackhall were great. The moving teams were different for collecting and delivering due to the time my furniture was in storage between selling and buying. Blackhall kept my furniture in storage for me and it was in exactly the same condition when they delivered it a few months later. The teams were highly professional and friendly. I would definitely recommend."

Team:
Vicki. I can't remember the names of the moving teams.

REPORT THIS REVIEW

Review 27 Oct 2024 Recommended by customer in TD7 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

I moved from Edinburgh to the borders.

"Brilliant service from quote to finish. All the guys were friendly and professional.I was moving from Edinburgh to the Borders. They dismantled beds and furniture and put it all back together at the new house.They supplied boxes, tape and bubblewrap.and great advice as how to pack and wrap stuff. I would 100% recommend Blackhall Moving and Storage Ltd"

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Review 26 Sep 2024 Recommended by customer in EH4 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Flat and garage move to a house

"Absolute fantastic service. They were so helpful. Nothing was too much of a bother. They even asked at the end if they could move anything from downstairs back upstairs or vice versa.
Would recommend to anyone!!"

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Review 9 Sep 2024 Recommended by customer in EH25 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packing and moving service from 2-bed, top floor (3rd) flat (+stored items in the attic) to a house. Also a dismantling and reassembling a few pieces of furniture.

"We had a fantastic experience with Blackhall moving. The guys were friendly, pleasant, and FAST. Really efficient. They packed most of our stuff within an hour, a few days before the moving day. On the day, they arrived early and continued packing, and then removing everything.

This was a 3rd floor flat with no lift, so they worked VERY hard. On the new place, they were equally efficient and everything went great. They completely took the stress out of a very stressful experience.

I recommend them to anyone looking for a stress-free move. If I do move again, I'll use them!"

REPORT THIS REVIEW

Review 28 Aug 2024 Recommended by customer in EH12 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from 3 bedroom house with packing service.

"Fantastic service from Blackhall. Team were extremely professional and helpful.

Love that everything is environmentally friendly and no plastic, with boxes reused and recyclable paper.

Only feedback I would give is if the packing crew could label the sides of boxes as well as the top (in an environmentally friendly way of course) so that it's easier to see what's what when stacked!"

REPORT THIS REVIEW

Review 23 Jul 2024 Recommended by customer in EH4 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move of multiple property items from London to Edinburgh. Negotiated with difficult unwieldy items of furniture from an apartment on the 14th floor. Negotiation of awkward parking conditions and multiple items requiring dismantled before effective removal.

"Blackhall Moving and Storage have just completed our transfer from London to Edinburgh. At every stage the team, including Owners/Management and the overall team, have gone beyond what required. Differing removal options, areas of complexity with valuable and awkward items were all identified and agreed. Communication at all times has been brilliant and helpful with regular updates and flexibility.

In particular the negotiation of stairs, lifts, large furniture items and detailed review of options in advance was very much appreciated. The actual delivery itself and receipt of all items was achieved faultlessly.

While anyone could give a 10/10 review in the is case truly deserved, we are delighted with the service provided."

Team:
Vicki, Simon, Bundy

REPORT THIS REVIEW

Review 22 Jul 2024 Recommended by customer in EH3 business Blackhall Moving and Storage Ltd https://www.referenceline.com/removers_removals_companies-in-edinburgh-blackhallmovingandstorageltd-80919

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

From our first meeting with Blackhall to assess our move and provide a quotation, to unloading at our new home, Blackhall were so helpful at every step along the way. They were efficient and professional and their rates were competitive. They supplied us with boxes and other packing materials for us to pack. They packed large artwork and mirrors and lamps and plants. They arranged for parking suspension for their removal lorry where we lived for loading and where we moved to for unloading.

"This was the fourth time we have moved home over the last 18 years and this was by far the best experience.
We would like to thank Vicki, Simon, Wayne and CJ for making our home move as simple and easy as it could be.
We enjoyed meeting Simon at our flat in Edinburgh and the quotation we received was so easy to understand, it gave us confidence. The service we got from Blackhall was outstanding.
Wayne and CJ were brilliant when loading our belongings in Edinburgh and unloading in Hampshire.
We have no hesitation in recommending Blackhall."

Team:
Vicki, Simon, Wayne and CJ

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