Blackhall Moving and Storage Ltd

40 Granton Rd
Edinburgh

EH5 3QS

Removers - Removals Companies

Listed under:  Removers / Removal Companies, Storage
100% recommended   Rating Blackhall Moving and Storage Ltd 9.9/100
162 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 162 reviews since 2018
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" Blackhall Moving and Storage have just completed our transfer from London to Edinburgh. At every stage the team, including Owners/Management and the overall team, have gone beyond what required. Diff...."   more
 
" This was the fourth time we have moved home over the last 18 years and this was by far the best experience. We would like to thank Vicki, Simon, Wayne and CJ for making our home move as simple and ea...."   more
 
" The team were absolutely fantastic. Friendly efficient and professional. Had the whole thing done in around 90 mins"   more
 
" We were blown away by our movers. The packing service was the best money I think we spent on the move. On the first day everything was put into boxes apart from things we were going to use overnight. ...."   more
 
 
About Us


Blackhall Moving & Storage cover Edinburgh and the Lothians behind this set-up is Simon Munro who has over 35+ years experience in all aspects of the storage and removals industry in Edinburgh and he will personally oversee your move from the initial visit of a FREE no obligation survey, from which he will follow up with a formal fixed priced removal quotation and then supervise your move on the day thus offering a personal level of service which other removal companies would struggle to match. Our friendly and fully trained uniformed removals staff enables us to go the extra mile on service and quality for complete customer satisfaction, giving you peace of mind and a stress free move.

Local and National Removals
A secure containerised storage facility available
Full or breakable packing service.
Comprehensive goods in transit insurance cover for you
Free boxes and tape supplied for your own packing

     
Customer Reviews
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Review 23 Jul 2024
Recommended by customer in EH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of multiple property items from London to Edinburgh. Negotiated with difficult unwieldy items of furniture from an apartment on the 14th floor. Negotiation of awkward parking conditions and multiple items requiring dismantled before effective removal.

"Blackhall Moving and Storage have just completed our transfer from London to Edinburgh. At every stage the team, including Owners/Management and the overall team, have gone beyond what required. Differing removal options, areas of complexity with valuable and awkward items were all identified and agreed. Communication at all times has been brilliant and helpful with regular updates and flexibility.

In particular the negotiation of stairs, lifts, large furniture items and detailed review of options in advance was very much appreciated. The actual delivery itself and receipt of all items was achieved faultlessly.

While anyone could give a 10/10 review in the is case truly deserved, we are delighted with the service provided."
 
 
Team:
Vicki, Simon, Bundy
 
 
 


Review 22 Jul 2024
Recommended by customer in EH3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From our first meeting with Blackhall to assess our move and provide a quotation, to unloading at our new home, Blackhall were so helpful at every step along the way. They were efficient and professional and their rates were competitive. They supplied us with boxes and other packing materials for us to pack. They packed large artwork and mirrors and lamps and plants. They arranged for parking suspension for their removal lorry where we lived for loading and where we moved to for unloading.

"This was the fourth time we have moved home over the last 18 years and this was by far the best experience.
We would like to thank Vicki, Simon, Wayne and CJ for making our home move as simple and easy as it could be.
We enjoyed meeting Simon at our flat in Edinburgh and the quotation we received was so easy to understand, it gave us confidence. The service we got from Blackhall was outstanding.
Wayne and CJ were brilliant when loading our belongings in Edinburgh and unloading in Hampshire.
We have no hesitation in recommending Blackhall."
 
 
Team:
Vicki, Simon, Wayne and CJ
 
 
 


Review 1 Jul 2024
Recommended by customer in EH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 1st floor flat to a townhouse

"The team were absolutely fantastic. Friendly efficient and professional. Had the whole thing done in around 90 mins"
 
 
Team:
Not sure, sorry
 
 
 


Review 24 Jun 2024
Recommended by customer in EH12
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a 3 bed house to a 5 bed so it felt like a bit change for us. We also have a 9 month old to make the move more interesting. The interesting bit was that we were swapping houses.

"We were blown away by our movers. The packing service was the best money I think we spent on the move. On the first day everything was put into boxes apart from things we were going to use overnight. Only one very lovely person did all the pacing but the speed at which he moved at was incredible. They loaded some furniture onto the van and were all gone by early afternoon.
On the day of the move, they were fantastic and had everything packed by 11. They then disappeared whilst we did some cleaning and kept checking in on us about the keys. We realised we'd missed a bit and they came straight back and got it. They were ready and waiting when we got the keys. Another team turned up and the van was emptied an a flash. The hardest thing was directing them all quick enough. All beds reassembled and ready to go just 90 mins after getting in.
We are now unpacking boxes and have only had a few very tiny mishaps. I think these have mainly been our fault, like a box with some water in we use to make wet wipes wet was packed and a book got wet because of it. Considering the amount of stuff we had it was fantastic.
It made us feel very lucky we went with the right company when the person who we did the swap with us told us about all the issues she had wihr hers, including multiple breakages and generally very slow. So thank you so much for everything. You made the whole experience much less stressful than it could have been. I now have advice for any one I know who is moving, just pay for the packing service!"
 
 
 
 


Review 6 Jun 2024
Recommended by customer in EH74
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a third floor flat to a house two doors away

"Blackhall removals were an absolute pleasure to deal with; they turned up on both days when they said they would, did exactly what they promised politely and with a smile, and packed and moved us with little fuss. This was by far the easiest move we have undertaken, and I would not hesitate to recommend them or use them again in the future."
 
 
 
 


Review 5 Jun 2024
Recommended by customer in EH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
One direct move and another with storage.

"A very professional approach from start to finish with a large coordinated team on move day which made the entire experience low stress! Would recommend them."
 
 
 
 


Review 5 Jun 2024
Recommended by customer in EH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move all the house stuff from one flat to a new house.

"I would like to express my gratitude towards Blackhall Moving & Storage Ltd for their exceptional services. They assisted us in moving from our flat to our new home, arriving promptly and demonstrating remarkable efficiency, helpfulness, and organization. They dismantled our bed and other furniture in record time, kept us informed throughout the process, and reassembled everything at our new location. Additionally, they took great care to cover our sofa to prevent any damage and transferred our wardrobe clothes directly from one wardrobe to another. Vicki has also been very responsive through out the process and also provided us sufficient packing material (bubble wrap), tape and boxes. Overall, their work was truly amazing, and I highly recommend their services."
 
 
Team:
Vicki Munro
 
 
 


Review 5 Jun 2024
Recommended by customer in EH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a bit complex as the team had to deal with 2 moves from our house. They were excellent, efficient, friendly, fast. I had an awkward lamp but they went out of their way to pack it safely.

"The staff were extremely friendly which makes a big difference as f moving house is stressful. They had to deal with packing up 2 moves in the day and they did brilliantly. Professional, on time and efficient. Took excellent care of our more precious things."
 
 
 
 


Review 5 Jun 2024
Recommended by customer in Eh14
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Packing and emptying the household contents onto lorry, storage overnight and delivering contents to new address following day

"I can't remember the names of the 2 men that came to remove the contents of the house onto the lorry but they were very efficient and even helped me to pack what I and my wife never managed to get done they even arrived before the time when they were supposed to. The following day we never got the keys to the house until after 1 o'clock where we were met at the new house by the men from Blackhall Moving and Storing who had been joined by 3 of their colleagues and got the job done in extra quick time. Can only thank the guys again for all their help and sorry I can't remember your names."
 
 
 
 


Review 20 May 2024
Recommended by customer in EH9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A move from a flat to a house within Edinburgh city centre. The move involved moving into and out of somewhat awkwardly laid out historic buildings, and we also had some specific care instructions for high-value furniture and art. We were looking for a removals company that knew Edinburgh and its buildings well, as well as a firm that had a great local reputation.

"Recently we asked Blackhall to move us within Edinburgh. I can highly recommend them if you're looking for a removals company. An established, family-run business, they employ an experienced, conscientious and friendly removals team who handled our belongings with the utmost care. Simon and Vicki, who run the business, were approachable and helpful when it came to planning and specifying the detail of the move. All our requests (such as export wrapping, and dismantling of certain items) were followed to the letter. Bundy and the team worked tirelessly over the two days, and coped brilliantly with all the oddities and spatial challenges that come with historic Edinburgh buildings! No move is easy, but using Blackhall helped remove (!) a huge amount of the stress and hassle. Would heartily recommend."
 
 
Team:
Simon, Vicki, Bundy, Wayne and the team
 
 
 


Review 13 May 2024
Recommended by customer in EH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a double-upper duplex in an older building (i.e. three sets of stairs), across the city to a two storey house.

"We had a really good experience with the Blackhall Moving & Storage team. The initial survey and quote was professional, stress free and very reasonable. The move itself went really well, again stress free, and the team were friendly, helpful and worked really well with us to understand where we needed boxes placing etc. A real pleasure to work with."
 
 
 
 


Review 23 Apr 2024
Recommended by customer in AB33
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pick-up: 3-bedroom flat Van: Medium-sized van (full) Distance: 100+ miles Service: Pick-up, storage (in van) + drop-off

"We used Blackhall for our recent move. This was the first time we've used a removal company and were unsure how best to go about deciding who to go with. We had a range of quotes but ended up deciding to go with Blackhall based on the initial call (straight-talking and answered all our questions) and their very reasonable quote (best price we received in the end).

I have to say, we were hugely impressed with the service and help we received. The lead up to our move was particularly stressful and uncertain (for unrelated reasons), so we were particularly appreciative of the help Vicki and Simon provided in their flexibility and ability to accommodate our changing plans in the lead up to the move. We found we were able to call at any time and have someone pick up and help with our questions, and email responses were also very timely and helpful. It was also good to be able to lock-in a price and move date without the need to pay a deposit upfront.

We made full use of the packing materials Blackhall offered (included at no extra cost as part of the service), which were delivered as promised - including an extra delivery at short notice when we were running low on boxes and didn't have much time left to pack. This was really appreciated.

At last minute, Vicki and the team were able to reschedule our pick-up date to a day earlier to help with a smoother move - which they took in their stride. On the pick-up day, they arrived right on time and were very efficient at packing the van, while also being really considerate and accommodating - they worked around us while we were finishing the last of the packing and clearing up. They had everything packed in the van in 3 hours!

They delivered 100+ miles away a couple of days later, again right on time. The delivery was as smooth as the pick-up, with the guys kindly putting everything in the right rooms as we pointed them in the right direction. The whole team were very friendly, polite and considerate of our home and all our belongings.

All in all, would highly recommend!"
 
 
Team:
Vicki, Simon + team
 
 
 


Review 22 Apr 2024
Recommended by customer in CW1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from one ground floor flat to another in same neighbourhood. Boxes and tape provided week before for us to pack. Furniture dismantled and rebuilt at new flat.

"Excellent , efficient service by very friendly helpful team."
 
 
 
 


Review 12 Apr 2024
Recommended by customer in EH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a flat to a house. Full packing service as well as removals.

"From getting initial quotes to the moving process, the communication from Blackhall was great. We were given quotes quickly and got a breakdown of different options to allow us to make the best decision.
Vicki Munro was particularly great in guiding us through the process and was helpful when we were faced with a last minute delay.

The team were efficient and all our items reached the new property as they left.
The team also build the beds and wardrobes back up for us which was a huge help.

Would definitely recommend the team at Blackhall Moving and Storage."
 
 
 
 


Review 9 Mar 2024
Recommended by customer in EH52
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Items: 3 seater sofa L shape x 1 38" TV x 1 TV bench (53cm (H) x 150cm (L) x 35cm (D)) x 1 Circle coffee table (70cm (DI) x 41cm (H)) x 1 Bookshelf - Ikea billy with half glass door (200cm (H) x 80cm (L) x 30cm (D)) x 1 Cupboard - Ikea billy with door (105cm (H) x 80cm (L) x 30cm (D)) x 3 Bookshelf (166cm (H) x 63cm (L) x 26cm (D)) x 1 Small fridge x 1 Double size bed frame with four drawers (it x 1 Double size bed mattress x 1 Cupboard (145cm (H) x 40cm (L) x 42cm (D)) x 1 Shoe Cabinet (100cm (H) x 81cm (L) x 40cm (D)) x 1 Move-out, storage for two weeks and move-in

"Very good and satisfied."
 
 
Team:
Vicki and the mover
 
 
 


Review 12 Feb 2024
Recommended by customer in EH2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from a ground floor office suite to a third floor office suite, with height-adjustable desks, cabinets and chairs.

"The team from Blackhall were fantastic. They arrived on time, were friendly, polite and efficient, and co-ordinated a seamless move."
 
 
Team:
Simon & team
 
 
 


Review 8 Feb 2024
Recommended by customer in EH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bed semi with attic, garden equipment, bikes and 2 storage sheds.

"Great communication throughout from initial email, on-site visit/quote and in the run up to and including the moving day. Everything packed and moved very well and very quickly. Boxes, bubble wrap and tape unexpected but a very nice touch as they were definitely needed. Took a lot of hassle out of a stressful time. Thanks again."
 
 
 
 


Review 16 Jan 2024
Recommended by customer in EH9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Due to my circumstances I needed to move 3 times within a fairly short timespan.

"I used Blackhall moving each time and was extremely satisfied with the help and support they provided. Happy with how it all went.
So much so, recommended to a friend."
 
 
Team:
Simon, Vikki
 
 
 


Review 15 Jan 2024
Recommended by customer in EH26
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had changes to the original plan, as the first house purchase did not conclude. We had planned to only have storage facilities for around two weeks, however this changed to around 4 months,

"This was not a problem for Blackhall, they were lovely and assured us it was not a problem for them to continue with storage.
Everything was handled so professionally, which was such a big help for us at a very stressful time.Perfect service from start to finish. All members of staff were polite & friendly, all answered every concern/question immediately.
Would highly recommend.

THANK YOU!"
 
 
Team:
Vicky, Simon & Daniel - Apologies forgot the two names of the guys who moved us out - both were great.
 
 
 


Review 14 Jan 2024
Recommended by customer in EH12
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from upper villa to detached house. Usual family household furniture, digital piano, garden equipment.

"I received quotes from a few removal companies and Blackhall came out most favourably in terms of value for money and professional, personable attitude.
Received plenty of packing materials well in advance on a day that suited.
Guys were punctual and very efficient with both loading and unloading and dismantled/rebuild beds/piano etc.
There was a delay with exchange of keys which meant a £100 per hour charge until access to property, hence overall cost was more. These terms were laid out in the quote so I knew there’d be potential cost increases."
 
 
Team:
All guys did a good job.
 
 
 

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