Broughton Removals Ltd

1b Carron Place
Edinburgh
Midlothian
EH6 7RE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Broughton Removals Ltd 9.6/10
222 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 222 reviews since 2009
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" I was moving my stuff along with a load of stuff belonging to my kids, who are away at university, and weren't there to help. So I had a lot to deal with. On the day of the move there was a last-minu...."   more
 
" From the initial survey / costing / quote - everything was fully explained, dates and times agreed and the move all went so well. The guys doing the job were excellent, very caring and really good fu...."   more
 
" Andrew visited us first to assess our needs and cost our removal. He was well presented, professional, polite and friendly. Jason was our foreman for the removal and he came along to visit us prior ...."   more
 
" A member of staff came to my home to assess the work reqired. He was very helpful and was clear about what would be done and when, and the price that would be charged. The team arrived on time and t...."   more
 
 
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Review 5 Mar 2020
Recommended by customer in EH7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I downsized within Edinburgh. My move included 1000s of books and large bookcases, a piano, drumkit, wetsuits, surfboards.
 
Cost: £2000
 

"I was moving my stuff along with a load of stuff belonging to my kids, who are away at university, and weren't there to help. So I had a lot to deal with. On the day of the move there was a last-minute legal complication that was incredibly stressful. I honestly couldn't have coped without Bundy and the crew, who made the impossible possible.

Not only are they excellent at logistics (my things were incredibly well wrapped and packed) but they have the emotional intelligence to support customers when they are absolutely frazzled. Bundy had a Zen-like calm throughout the day. Ginge not only made me tea, unasked, but found out how I liked my tea and remembered.

By the time we got to my new house, it was getting late in the day, and extra crew came and helped, some giving up on evening plans to get me moved in and not stuck overnight.

A friend who was helping me pointed out that the movers all got on well together and you could tell they really were a team.

I chose Broughton initially because of the rave reviews here. And here's another one!"
 
 
Team:
Bundy, Ginge
 
 
 


Review 10 Feb 2020
Recommended by customer in EH6
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move from Edinburgh to East Lothian was carried out with great expertise and care. The men did a fantastic job of packing and moving everything quickly and efficiently and what can be a stressful day turned into a great success.

"From the initial survey / costing / quote - everything was fully explained, dates and times agreed and the move all went so well.
The guys doing the job were excellent, very caring and really good fun and could not do enough for us.
A truly 5 Star experience."
 
 
 
 


Review 28 Jan 2020
Recommended by customer in Pert
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Edinburgh to Perthshire last week from a four bed, three public room house. The new house had a difficult entrance arrangement.
 
Cost: £4900
 

"Andrew visited us first to assess our needs and cost our removal. He was well presented, professional, polite and friendly. Jason was our foreman for the removal and he came along to visit us prior to the move to ensure everything would be done to meet our needs on the day. Once again Jason was well presented, professional and friendly. We had the full packing and removal service. The job began on Monday and the team from Broughton arrived as arranged. The team presented well dressed and smart. They had a professional, friendly, helpful attitude which relieved a great deal of the stress involved in moving home. They had a 'can do' approach to the task. The team worked very hard throughout the day packing and loading and had a bright and happy disposition. Tuesday was more packing and loading and once again the team worked extremely hard. We were left with the essentials that evening as we were doing the removal the next day. On Wednesday the team arrived and started dismantling beds etc. which had been left until the Wednesday. Once again they carried out this work to an extremely high standard. We set of by noon for our new home. The team brought us our essentials to get us comfortable and settled. Beds and other furniture were reassembled. Couches were put into place where we wanted them. They left leaving us comfortable for the evening. On Thursday the bulk of our belongings arrived as per schedule. The entrance to our new home is not the best but Jason managed to get the wagon down to our property having had to reverse along a narrow lane and then negotiate a downwards, sweeping driveway to our house. The team was in good form and immediately began the unloading. Everything was placed where we wanted it and even when we changed our minds about the position of some items the team were more than happy to move things around (some very heavy furniture was involved). I could not believe how quickly the team managed to unload such a large wagon. In conclusion I would like to say it was a joy to have the Broughton team with us during one of the most potentially stressful times. They made everything possible. Nothing was too much trouble. Their happy and cheerful attitude helped more than I can say. They took away a great deal of the stress I was feeling prior to the move because I felt I was in safe hands with them around. They were absolutely brilliant and I was genuinely sorry to say goodbye to the guys. I have now unpacked and can honestly say I am in awe. Everything is in tact. Not even a chip out of a glass. I have a lot of china and porcelain items so this is very impressive. I would have no hesitation in using Broughton in the future and would certainly recommend them to anyone who wishes a truly competitively priced, professional and caring removal firm. In my opinion they are the best. Thank you Broughton Removals of Edinburgh. You did a fantastic job for us and we are very grateful to you all."
 
 
Team:
Jason, Tommo, Mark, Kevin, Grant, Sam, Johnny
 
 
 


Review 7 Nov 2019
Recommended by customer in EH34
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I needed a very, very heavy old pianola (player piano) moved from one room in my home to another room, going out one patio door and coming back in another. I also needed a large 3 piece suite and other items moved in the same way.

"A member of staff came to my home to assess the work reqired. He was very helpful and was clear about what would be done and when, and the price that would be charged. The team arrived on time and the three guys who moved our incredibly heavy piano and furniture were great; they did a fantastic job and were really polite and helpful. The piano has been in my family for over 40 years and they took great care of it and all the items moved.

I am very happy to recommend this company and would use them again if I ever need this kind of service in the future."
 
 
 
 


Review 7 Nov 2019
Recommended by customer in HP5
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Good removed from residence in Edinburgh to be shipped to three separate addresses in England. Three containers loaded with the items to be delivered to each address. Two boxes forgotten to be loaded and collected by Broughton''s staff member after business and put in container. Excellent service! Two months later delivered to CB10, HP5 and BN3. The first two with tricky access. One required backing down a one way street. The next the van had to be parked 100 yards away and the furniture handled from there.
 
Cost: £2400
 

"
Helpful and informative, and telephone and email contact immediate.

Time delay between packing and delivery but to be expected with part loads.

Quite unstressfull!"
 
 
Team:
Adam
 
 
 


Review 1 Nov 2019
Recommended by customer in EH10
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We downsized from a family home to a smaller flat.
 
Cost: £2000
 

"Broughton Removals were absolutely fantastic throughout the whole process. Due to a slightly complicated selling/buying process we ended up changing our removal plans three times and at each stage the removal team were incredibly supportive, flexible, professional and reassuring. We felt extremely confident in their ability to move on. On the day the moving team were excellent and we felt in very safe hands! We could not recommend them highly enough."
 
 
Team:
Jo, Kris and Ian
 
 
 


Review 20 Sep 2019
Recommended by customer in EH4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 4-bedroom terraced house in a cul-de-sac to a detached bungalow with several steps leading up to the front door. We did most of our own packing. Broughton stored our possessions overnight, as our intention was to move into our new house the next day. However, the move was delayed by several hours because our purchaser was late in transferring the funds. It was a very stressful time for us.

"The removers were efficient and handled our items with care. They dismantled and rebuilt beds, and shrouded mattresses, chairs and sofas in protective coverings.

When we contacted Broughton to let them know the move would be delayed, they were sympathetic and helpful.

The team were excellent. Nothing was too much trouble, and their good cheer helped to mae a difficult situation easier. I would recommend Broughton Removals."
 
 
Team:
Walter, Chris
 
 
 


Review 10 Sep 2019
Recommended by customer in G11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 6/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From rented premises in Leith to a flat in Glasgow

"The whole experience was a good one, from the pre visit to the move itself, albeit more expensive than I thought it would be.

Thorough, professional and efficient throughout.

Mitchell and Grant were terrific."
 
 
Team:
Mitchell and Grant.
 
 
 


Review 2 Sep 2019
Recommended by customer in EH9
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a three bed ground floor flat to a five bed end of terrace house.
 
Cost: £1800
 

"All was going very smoothly with the lorry packed up by 3pm the day before we were due to move in to our new house. However, at 4pm our solicitors realised that our purchaser had messed up her mortgage by not including her husband on the deeds. The move was put on hold indefinitely. Broughton couldn't have been more helpful. They put all our stuff into storage, whilst letting me oversee the items so that I could pick out some essentials to live with until we got into the new house. They then brought our essentials all the way back to our house on the same day. When the move finally went forward, they then shifted things around so we could get them back at a days notice. Delighted!"
 
 
Team:
Carol, Craig, Bundy, Tomo, Rab.
 
 
 


Review 1 Jul 2019
Recommended by customer in EH3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from East Lothian into city centre Edinburgh flat and overnight storage.

"Broughtons were hugely supportive of me in what was a difficult move. They confidently went about their work and only bothered me with questions when it was needed.

The packers and removers were very sensitive, considerate and reassuring and and genuinely took my stress levels down.

I wouldn't use any other company."
 
 
Team:
Bundy?
 
 
 


Review 26 May 2019
Recommended by customer in eh15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We needed to move out of our previous home and into our new home all in the course of 24 hours.
 
Cost: £1300
 

"I couldn't recommend Broughton Removals enough - they provided us a clear idea of what we needed and costs, shifted their quote when our move situation changed, got us boxes and handled the move brilliantly. From the estimator and the office communications to the move team - it was a very smooth experience.
"
 
 
Team:
Bundy and two other guys
 
 
 


Review 22 Feb 2019
Recommended by customer in G3 6
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from a second floor tenement flat in Edinburgh’s Old Town to a fourth floor tenement flat in Glasgow. Both flats had challenges to say the least and as a result this was a 2 day move. The only access to our Edinburgh flat is a spiral staircase which greets you immediately as you open the front door. It also has an awkward L-shaped hallway. We had 2 large sofas, a double wardrobe, super king size bed and multiple fragile items. There is on street parking only but the suspension of the parking bays was arranged in advance by the team. Our flat in Glasgow is on the 4th floor and the staircase is L-shaped with banisters all the way up with access from one main door only.
 
Cost: £1600
 

"The company we used was Broughton Removals. We submitted an enquiry online and received a response almost immediately I called to arrange a visit to our property and. Mr Munro Senior (Sonny) cane to view the flat to give us a detailed quote. He was so friendly and immediately put my mind at ease. He explained the different services offered and went through all the options in detail. Nothing seemed to faze him even with the challenges present by both properties involved in our move and the distance between.
A detailed quote with all options and breakdown of charges was sent to me the following day and within 24 hours of the visit. Everything was clearly detailed and there were no surprises in terms of additional charges etc
I accepted the quote and received a prompt acknowledgment and suitable dates and times were arranged.
Our move was from a second floor tenement flat in Edinburgh’s Old Town to a fourth floor tenement flat in Glasgow. Both flats had challenges to say the least and as a result this was a 2 day move.
Day 1 consisted of packing service and loading of the van in Edinburgh. Two packers arrived first thing then 3 further crew men arrived to load the van. All of the crew were polite, well presented and friendly and didn’t complain at all despite the challenging staircase!!
We decided to include the packing service which was the best decision as the crew packed everything with extreme care, suitable padding and clearly labelled all boxes with contents and locations. Everything was packed efficiently and with care.
Day 2 the van arrived early morning in Glasgow. Our Glasgow flat, which is on the fourth floor with additional stairs inside, is only accessed by one main door. The stairs are L-shaped and also have banisters to negotiate. There was a team of four and they worked really well together and again were all polite, well presented and very friendly. The best thing was that nothing seemed to be too much bother.
Some items eg the wardrobe has been dismantled for ease of moving but all items were reassembled by Sam and the team at the end of the day.
I honestly could not fault the service from Broughton Removals from start to finish.
They are so professional, friendly and helpful. The crew, led by Sam, were superstars and worked incredibly hard for 2 days solid. Carol and Kris were extremely helpful and reassuring by phone and email whenever I had any queries and Sonny was an absolute pleasure to deal with.
I would have no hesitation in recommending Broughton Removals to anyone and will definitely use them again in any future moves.
"
 
 
Team:
Sam Laing, Ginger, Greg, Declan, Carol, Kris, Sonny
 
 
 


Review 21 Feb 2019
Recommended by customer in EH7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The Broughton Removal lads were tasked with lifting two heavy cast iron radiators up two flights of narrow stairs for us.
 
Cost: £109
 

"They did this seriously efficiently, enthusiastically and professionally. Many many thanks guys, you were super fast! Very grateful to you helping us out. Worth mentioning very punctual also.
Back office staff were great to deal with also.
Will recommend the services of Broughton Street removals without hesitation."
 
 
Team:
Dean
 
 
 


Review 20 Feb 2019
Recommended by customer in EH6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was not simple,we had to move out of our house then put our items in storeage whilst renovating another house.The sale of our house fell through and we had to have our stuff returned for a short period then re-removed again into storage.

"Broughton removals were outstanding in every respect. They turned up when they said they would, they planned ahead with regards parking outside and deployed cones the day before the removal. They were careful and very respectful of property, requesting if they were allowed shoes on within the house and those who had to wear shoes wore protective covers.
They were knowledgeable and skillful with furniture disassembly and re assembly, that was amazing not having to build your own beds, wardrobes etc. up again.
Great bunch of people who were easy to get on with and took the stress out of moving; very good value for money and I have will continue to recommend them."
 
 
 
 


Review 19 Nov 2018
Recommended by customer in EH14

 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large house in West Lothian, to a similar sized house in Edinburgh. The 5 day move included 2.5 days packing/loading 2.5 days unloading. At once point a 2nd crew arrived on unloading day to facilitate the process. Whilst we had ourselves packed many boxes ( to declutter before the house sale ) the firm also packed many many boxes, very very safely and carefully ! Our furniture included a piano and a large house plant.

"We have just experienced the pleasure of moving house with the assistance of Broughton Removals LTD. We cannot recommend them highly enough. The quote from the assessor was very competitive. They packed for several days, before the actual loading and unloading. They worked tirelessly with good humour, taking wonderful care not to mark/break anything. Carpets were protected with the matting they taped down. Even heavy items such as the piano were moved with safety and ease. They arrived on time each day and constantly updated us as to their progress. In the “new” house we were constantly asked where would we like items placed, thus everything was done to our wishes. Nothing was too much trouble for the team led by Mark, Rab and Walter. The after care service is commendable – we have unpacked many of their returnable boxes, simply phoned on a specific date and they were collected. This long established firm was recommended to us – but the quality of service exceeded our expectations by a long way ! ""
 
 
Team:
Mark, Walter, Rab.
 
 
 


Review 27 Oct 2018
Recommended by customer in EH39
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from central Edinburgh to North Berwick

"I can't thank Broughton Removals enough, the service from quote to finish was fantastic. This family run business know what they are doing and make life so much easier. The package included boxes tape and paper - and they collect and recycle the boxes once you have unpacked. The team on the day were quick, organised and careful. They helped to make a someday move stress free. This was the best money we spent."
 
 
 
 


Review 20 Sep 2018
Recommended by customer in EH12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal and declutter before sale.

"I am a great believer in shopping and buying locally and Broughton Removals being a local family run business with great reviews fitted the bill exactly. I couldn't be happier with the service I have received to date. Mr Munro arrived on time to quote for the removal of my excess (stuff) as I was due to sell my house and wanted as little clutter as possible. Sonny was an absolute delight and provided me with what I felt was an excellent price for the removal and storage of my belongings. He also suggested that I visit his storage facility if I wanted to see for myself where it would all be stored.....I imagine that Sonny didn't expect me to actually show up, seeing as I work all over Edinburgh and happened to have a spare ten minutes I thought that I'd go and see for myself....nerdy I know but I was really impressed by the sheer size and scale of the operation and how secure they were.
On my removal day the guys much like Sonny arrived on time then proceeded to promptly and efficiently load my stuff into the van and off into storage. I couldn't be happier, I was possibly a little over zealous in my decluttering as one prospective house buyer asked me where I kept all of my stuff haha! Little did they know.....
Having sold my house a few weeks ago I'm looking forward to moving into my new home and having the Broughton boys weave their magic."
 
 
Team:
Billy, Jason and Bundy
 
 
 


Review 19 Sep 2018
Recommended by customer in EH3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed flat Move within Edinburgh including very heavy upright piano!

"I found Broughton Removals fantastic from start to finish. They were the quickest to quote, (not the cheapest) but I chose them as I felt they were the most experienced and had received many positive comments about them from friends. Dealing with the main office prior to, and after the move, was a pleasure and they were always available and willing to answer any questions or issues that arose. The moving team itself were fantastic - a very cheery bunch who speedily packed the entire flat and then delivered to a top floor flat - without complaint! They also went above and beyond rebuilding some furniture in the new flat and I couldn’t have asked for a better service. Having moved around all over the world, I would heartily recommend Broughton to anyone needing to move to, from or within Edinburgh!"
 
 
Team:
Ginge! And all the others!
 
 
 


Review 5 Sep 2018
Recommended by customer in EH14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving 1 Mile from a Victorian terraced house to similarly sized but modern house over 2 days .
 
Cost: £2140
 

"Prompt communication at every stage from estimate to actual removal . Pleasant & helpful staff when queries asked by email/phone .Good advice on packing as was doing it myself .
Men were very pleasant and diligent on 2 days of removal , extra men drafted in when available to speed things up . Walter , in charge of the team , was excellent at directing the removal, very pleasant to deal with and helped the whole operation run smoothly and efficiently.
My only concern was that it was an expensive move as I did all the packing myself ."
 
 
Team:
Walter Stiepen
 
 
 


Review 1 Sep 2018
Recommended by customer in EH22
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved within Edinburgh, we had a lot of books and vinyl to move and had used a large UK wide firm in the past.
 
Cost: £2000
 

"We'd had a stressful move 3 years ago with a firm I'd used many times before. They tried to do everything in one day (packing/moving and unpacking were quoted and paid for), but it was a long day from 9am until 7pm and they didn't unpack. This time I decided to try a local firm. From the minute I met Sunny all stress regarding the organisation and delivery of their services was removed. He's a straight talker, friendly and to the point. They had a clear idea of what was achievable and the time limits surrounding it. When I received the quote the job description was detailed and made sense, I had confidence that they would do a good job.

It was obvious on the day that there is a pride, training and respect in the company. The two men that packed on the first day made it look easy! The following day removal was arranged and again it went smoothly and efficiently. At all times they were courteous, hard working and professional. It's the best moving experience we've ever had. 5 stars all around!"
 
 
 
 

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