GB Liners Ltd

36 King's Haugh
Edinburgh

EH16 5UY

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating GB Liners Ltd 9.5/100
163 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 163 reviews since 2008
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.2/10 Value Rating 9.2
The price represents value for money

 
 
 
Recent Reviews 
 
" Great service. "   more
 
" The removal team arrived at my former house on time. Two visits were required. They were friendly, polite efficient and tidy. At my new address two visits were required again, the team arrived on time...."   more
 
" On the whole it was very good apart from time keeping, men were late on each occasion blaming traffic however they couldn't have been more helpful at each venue, no moaning and always willing to be he...."   more
 
" We were very happy with the way the move was carried out."   more
 
 
About Us


With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 0131 656 6226.
     
Customer Reviews
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Review 29 Nov 2022
Recommended by customer in EH10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Brian Neil
 
 
 


Review 24 Nov 2022
Recommended by customer in EH14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a large 5 bedroom house with 3 public rooms to a three bedroom bungalow. From G84 to EH14
 
Cost: £5600

"The removal team arrived at my former house on time. Two visits were required. They were friendly, polite efficient and tidy. At my new address two visits were required again, the team arrived on time and the unloading process was quick and efficient. After several days of unpacking I contacted GB liners to take away empty boxes and wrapping paper. Again this was done promptly. "
 
 
 
 
 
 


Review 24 Nov 2022
Recommended by customer in EH9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Everything was very well - handled - clear, professional service.
 

"Great service. "
 
 
 
 
Team:
Dan Chris
 
 
 


Review 21 Nov 2022
Recommended by customer in TZ2
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Edinburgh to Tunbridge Wells with approx 6 weeks storage.
 
Cost: £5500

"On the whole it was very good apart from time keeping, men were late on each occasion blaming traffic however they couldn't have been more helpful at each venue, no moaning and always willing to be helpful.
Staff in the office in Edinburgh(Samantha Shields) were always courteous and helpful "
 
 
 
 
Team:
Ross Terry Brian Neil
 
 
 


Review 26 Oct 2022
Recommended by customer in EH39
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from my home in Scottish borders to new home in East Lothian. The move included packing of our goods, this was carried out very well and professionally.
 
Cost: £2300

"We were very happy with the way the move was carried out."
 
 
 
 
Team:
Don Ryan
 
 
 


Review 10 Oct 2022
Recommended by customer in EH14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a large 4-bedroom house with loads of stuff and two kids cabin beds which they dismantled and re-built.
+ a piano in torrential rain.
 

"Very helpful and friendly stuff
GB Liners were willing to move us into storage or our new house on the move day as there was a 'blackmail' issue with the selling people (Trustees) at the last moment.
Thank fully resolved at the last second.
I'd highly recommend GB Liners."
 
 
 
 
Team:
Brian Don Neil Ryan
 
 
 


Review 17 Jun 2022
Recommended by customer in EH17
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from rental house to permanent home.
Some additional items had to be retrieved from store while leaving other items in store.
 

"Excellent work by Brian and the team who came to pack and move. "Service with a smile". Some difficulty finding adequate parking to the van outside the house, but they coped with it cheerfully."
 
 
 
 
Team:
Brtyan Neil Chris Ryan
 
 
 


Review 21 Mar 2022
Recommended by customer in EH54
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We packed up non-essentials on the Friday and the rest following Monday. Our entry to new home was slightly delayed.
 

"The team were absolutely fabulous, so nice, helpful, cheery and nothing was a problem. They felt like family and it is so refreshing to get such excellent service. I would highly recommend GB Liners."
 
 
 
 
Team:
Brian Neil Chris Don
 
 
 


Review 24 Feb 2022
Recommended by customer in EH22
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Due to problems with paperwork within the chain the removal date was changed several times. GB Liners outlined various options including taking my furniture into storage. In the end, my removal at very short notice went ahead.
 
Cost: £1410

"I was very happy with GB Liners method of operation from the initial visit for the quotation through to the delivery of my belongings.
The staff were friendly, helpful, and efficient. I can recommend all the staff from those in the background through to the delivery men. Their help and attention to detail certainly took a lot of the pressure off my shoulders.
If the occasion should arise where I need to move again I would certainly use their service again."
 
 
 
 
Team:
Don Will
 
 
 


Review 31 Oct 2021
Recommended by customer in EH23
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Well prepared."
 
 
 
 
Team:
Brian Neil Will
 
 
 


Review 27 Oct 2021
Recommended by customer in PA23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Heavy bed settee was a challenge, but your staff know how to dismantle it and put it together on arrival.
 

"The men who did our move could not have been more helpful.
Very pleased with the service."
 
 
 
 
Team:
Don Chris Will
 
 
 


Review 8 Oct 2021
Recommended by customer in NE61
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
The team turned up on time at each stage. Worked well as a team packing and loading furniture in a sympathetic manner, good communication, and customer interaction.
 
Cost: £4000

"Good company, reliable, great communication. Delivered everything promised.
Good teamwork. Have used before and not disappointed at all."
 
 
 
 
Team:
Don Chris Will
 
 
 


Review 23 Sep 2021
Recommended by customer in TD5
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full packaging service, very well executed - no damages some waiting involved to unload very patiently handled.
 

"Polite and helpful at all times.
Very organized incl, Fri - Mon re-pack to arrive with more suitable vehicles to unload.
Impressed; good pre and post-care.
Will recommend."
 
 
 
 
Team:
Chris Will
 
 
 


Review 14 Sep 2021
Recommended by customer in EH42
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a small village creating access problem for neighbours this was well dealt with
 

"Everything went very smoothly and efficiently and the staff were very pleasant and polite. All goods were well packed."
 
 
 
 
Team:
Bian Neill Will
 
 
 


Review 14 Sep 2021
Recommended by customer in HR2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Edinburgh to Hereford
 

"Amazing team, calm, and reassurancing. Did everything that I wanted putting sofa and beds together is the best thing."
 
 
 
 
Team:
Brian Neil
 
 
 


Review 9 Sep 2021
Recommended by customer in SN25
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Lean Lead, Midlothian to Swindon, Witts
Moved out 28.7.21
Moved in 3.8.21
Company could not give date to move straight in -but I was charged storage 128.94
 
Cost: £5049

"Good company, workers very professional and efficient.
* Only one problem, I packed a coppa del monte coffee set with china tray in a box marked fragile and a picture of contents on it. Told consultant I would pack it and pointed it out to packers. It was the only box not repacked all plastic and other boxes were repacked into their boxes. It arrived open and smashed.
Message from branch supervisor 2.9.21 saying asked manager to look into it.
"
 
 
 
 
Team:
Brian Neil
 
 
 


Review 18 Aug 2021
Recommended by customer in PH1
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move 3-bed to 4-bed no particular challenges
 
Cost: £1097

"Crew were fantastic, very hot day, recommended"
 
 
 
 
Team:
Donald Chris Will
 
 
 


Review 9 Aug 2021
Recommended by customer in EH31
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Keys for the new property were not received until 5PM and the team waited and they set me up with all needed to spend the night in the new house. They returned next day to complete.
 
Cost: £2800

"GB Liners went above and beyond it catering for my move and took outstanding care of my possessions. Don in particular was very knowledgeable and caring, and Will was a clever lad who could problem-solve. "
 
 
 
 
Team:
Don Will Robbie
 
 
 


Review 26 Jul 2021
Recommended by customer in EH6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to storage and then to new property
 
Cost: £1800

"Very well managed and executed from start to finish. Everyone was very personable and efficient. Anytime I rang my queries were answered timeously. Chris and his team were excellent. Spent a lot of time ensuring antique furniture and paintings were well wrapped. Have happily recommended the service to others
"
 
 
 
 
Team:
Chris Neil
 
 
 


Review 15 Jun 2021
Recommended by customer in AB38
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 

"I have used GB Liners for many moves. This is my second in succession where the estimator has failed to adequately anticipate the scale of goods in particular plants. I suggested looking at the past records (and believe Chris did too) but it still caused problems so calls requested to a second lorry.

Furthermore, when we moved from Cheltenham to Edinburgh we had a total of four packing with further support from Edinburgh on arrival. This time we had only two people with a small amount of extra at the end.

Chris and Neil were amazing. They worked so hard and were true ambassadors but they were not supported and I believe they were treated unfairly in doing the whole job alone.

Sam - on the phone - was over great but I felt their hands were tied by poor management and resourcing. The quality did not suffer - exemplary - but it was as a result of unreasonable hours worked to make up time, which delayed me.

I was also unimpressed by the company asked to collect boxes. The other's son was sent. He didn't want to do it. He missed 70% of them and then refused to come back, in a grump.

Overall the service was great but I feel this was despite management not because of. In my view there is a marked difference in support and service in Scotland versus England.

Chris, Neil, and Sam deserve a bonus!"
 
 
 
 
Team:
Chris Nei
 
 
 

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