Hilderbrand's Removals & Storage

Head Hill Road, Goodnestone
Faversham
Kent
ME13 9BU

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Hilderbrand's Removals & Storage 9.8/100
134 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 134 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We used the 'over three days' removal service provided by Hilderbrands. From the start to the end of the process, the service was fabulous. From Patrick coming out to provide the quote, from commu...."   more
 
" Great service from start to finish, working on a short exchange to completion timetable. The removal team were great in managing to get everything down in one piece (even when we didn't think it pos...."   more
 
" All the staff at Hilderbrands were unfailingly polite and did their jobs with efficiency and care."   more
 
" I cannot fault the understanding and patience of all the staff at Hildebrand's from Penny and Pat in the office to the men we had move us on the day (Ben is the only name I can remember sorry!) Noth...."   more
 
 
About Us


Our family company has been successfully moving people since 1949 enabling us to offer a guarantee of knowledge, expertise and professionalism that will ensure your move is completed flawlessly.
For us it’s not just about providing an exceptional house moving service, it’s also about creating an experience in which our clients can relax and let us complete all the hard work.
You can be completely assured that our professional staff will take care of your every house removal need and create a memorable experience aimed at reducing the level of stress and hassle that usually comes with moving house.
If you are looking for the cheapest removals quotation you could possibly find and service is not important to you, we would not be the right company for you. But If you are looking for a high quality removals service which compliments your budget then we would come highly recommended, please speak to our estimator for any discount that maybe available.

     
Customer Reviews
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Review 1 May 2020
Recommended by customer in ME10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large three/four bedroom semi to a two bedroom bungalow.

"We used the 'over three days' removal service provided by Hilderbrands. From the start to the end of the process, the service was fabulous. From Patrick coming out to provide the quote, from communications with the office, and then the subsequent move by the most obliging, helpful and professional removal men (who were also excellent with our dog).
We would highly recommend Hilderbrands."
 
 
Team:
Patrick, Merlin, Paul, Penny
 
 
 


Review 24 Feb 2020
Recommended by customer in CT2
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a small cottage, with narrow, steep stairs

"Great service from start to finish, working on a short exchange to completion timetable. The removal team were great in managing to get everything down in one piece (even when we didn't think it possible) and safely into our new home."
 
 
 
 


Review 24 Feb 2020
Recommended by customer in CT1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House contents removed from Norfolk, put into storage for two weeks then some items moved to separate house in Canterbury, house in Wiltshire and bulk to new home in Canterbury.
 
Cost: £5000
 

"All the staff at Hilderbrands were unfailingly polite and did their jobs with efficiency and care."
 
 
Team:
Paul, Ben, Karol
 
 
 


Review 12 Feb 2020
Recommended by customer in ME12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used Hildebrand Removals as we had a lot of heavy furniture!

"I cannot fault the understanding and patience of all the staff at Hildebrand's from Penny and Pat in the office to the men we had move us on the day (Ben is the only name I can remember sorry!)
Nothing was too much trouble and they took care of everything for us.
"
 
 
Team:
Penny, Pat, Ben
 
 
 


Review 23 Jan 2020
Recommended by customer in CT3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very smoothly. Two days to pack and one day to move. Our items were mainly going into storage, with some items put into two other locations in the same complex, which was not any problem to the guys, as this must be fairly unusual.
 
Cost: £2130
 

"All items packed with care and identified on box. The 4 removal men we encountered were very polite, respectful and helpful. The guy in charge couldn't have been more helpful to accommodate our wishes and somewhat unusual move. Weather not great but the guys made great efforts to keep items dry. All in all a very good experience. The removal men made the move as stress free as possible.

Overall a very good experience. Would highly recommend Hilderbrands."
 
 
 
 


Review 15 Jan 2020
Recommended by customer in ME13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from the family home to new Flat
 
Cost: £550
 

"Very friendly and professional highly recommend"
 
 
Team:
Pat
 
 
 


Review 14 Jan 2020
Recommended by customer in ME10
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bedroom house to the same size.
 
Cost: £1100
 

"We had a 4 bedroom house that needed to be moved and I can't be more grateful to these guys! They set up all of our furniture which was a god send, they did literally everything I felt like a spare part! They started at half 8/9 and didn't finish until gone 7pm. They made sure that we were moved properly before they left."
 
 
 
 


Review 14 Jan 2020
Recommended by customer in DN8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We contacted Hilderbrands as an emergency as we had been let down by our removal firm on the day of moving. They were brilliant , got a team together & managed to pack the house up in the required time. The following day they travelled up north to our new location & moved all our furniture in without a hitch.

"I wish we had booked them from the start. Excellent , professional service from our first call until completion . Thank you so much & I would have no hesitation in recommending them as a first class removal service."
 
 
 
 


Review 20 Dec 2019
Recommended by customer in CT1
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bed to two properties including storage
 
Cost: £4000
 

"This was a complex move handled with care a professionalism by the team at Hilderbrands.
Thank you very much."
 
 
 
 


Review 29 Nov 2019
Recommended by customer in CT4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 6 bedroom country house with land, into a cottage with outbuildings in a village about 10 miles away. In particular we were transferring garden machinery, statuary, the contents of workshops and stables and 22 years worth of raising a family and collecting too much stuff.

"I can not recommend Hilderbrands highly enough. What was a massive project, was made manageable and as stress free as possible. Indeed, any stressful part was taken on board by the Hilderbrands team, and nothing seemed to be impossible. The packing was carefully planned over a number of weeks to minimalise inconvenience as much as possible, and the team were good natured, cheerful and willing throughout. The manipulation of heavy things such as the piano appeared to be effortless and everything was safely installed in our new home with no damage at all. Thank you to all the team. You were brilliant."
 
 
Team:
Karol, Merlin
 
 
 


Review 5 Nov 2019
Recommended by customer in CT6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved to storage for 7 weeks and then to a new build home

"The removal team were very helpful and took their time to deliver to the rooms of our choice
Great service"
 
 
 
 


Review 25 Oct 2019
Recommended by customer in BA12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from Ash in Kent to Wiltshire and occurred on the wettest weekend of the year.

"We were very pleased with all aspects of the move. Considering the weather difficulties, traffic problems on the day and other problems encountered, the removal boys remained always upbeat, polite and positive."
 
 
Team:
Pat, Paul and Ben
 
 
 


Review 2 Oct 2019
Recommended by customer in ME10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went very smoothly indeed.

"The office were very helpful and efficient when I phoned for availability of the company. Paperwork was issued quickly and any queries dealt with equally as efficiently.
The van arrived at the stated time on the stated date.
The crew were friendly, polite, efficient and even went further than expected by helping remove a dirty carpet and dismantle unexpected left furniture left by the last property owners in the new abode.
"
 
 
Team:
James and crew
 
 
 


Review 19 Sep 2019
Recommended by customer in ME17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
For the 4th time we have used Hilderbrands and yet again it was an amazing service, they packed and moved everything, they were friendly, courteous and professional throughout
 
Cost: £3000
 

"From the very first time we used Hilderbrands, they have been nothing but a delight to deal with, Pat normally does the first visit, very professional, makes a note of everything that is being moved and packed, from the contents of the fridge to hanging clothes from the wardrobe. The removal teams are polite, professional, punctual and considerate with your belongings, everything gets wrapped and protected, it is a fantastic service. Karol, Ben & Darek were our team on our last move and they were brilliant, nothing was too much trouble i can't speak highly enough of them all."
 
 
Team:
Karol, Ben & Darek
 
 
 


Review 19 Sep 2019
Recommended by customer in PO18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move from Canterbury to Oxfordshire for my 84year old father to be near family. I very full 3 bed house and garage to a four bed with garage.

"Hilderbrands staff were punctual, considerate, kind, thoughtful, speedy, totally trustworthy and highly professional when moving my elderly father to be near family.

I could not have wanted more from a removal firm,they exceeded my expectations in all ways.
Thank you"
 
 
Team:
Carole,Merlin and three others
 
 
 


Review 18 Sep 2019
Recommended by customer in CT6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved with a lot of furniture and boxes (over 140) from a village near Faversham into a house in Herne Bay.
 
Cost: £2800
 

"Really excellent help from everyone we met from Hilderbrands - a move that required packing and unpacking over three days in total. Nothing was too challenging for the team. Would not hesitate to recommend or use again."
 
 
Team:
Paul and Gary
 
 
 


Review 26 Aug 2019
Recommended by customer in CT6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My home contents were moved with large furniture dismantled and packed safely. My belongings were placed in storage before my new home was ready. My property was then delivered with all the furniture reassembled and placed where I needed them to be. Excellent service all round
 
Cost: £1900
 

"I was recommended to use Hilderbrands and arranged for an estimate. The man who came out to see me was friendly, helpful, honest and straightforward and because of him I decided to use this service. Hilderbrands quote included removal of home contents and take to storage. The movers were excellent, helpful, careful and unfailing cheerful and efficient, they worked hard with very little time taken in breaks. When my new home completed the same movers (that was important to me) came with all my property unloaded in exactly the same cheerful, hardworking manner, and reassembled all my property. They also checked at the end that everything was placed where I wanted. They will willing to move things until I was happy. They are employees to be proud of. Having completed unpacking my boxes there was no damage, no breakages and no scratches on anything. There quote was competitive and their service and second to none. Highly recommended"
 
 
 
 


Review 31 Jul 2019
Recommended by customer in ME13
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving my family of four.

"Hilderbrands were amazing from start to finish. The two that moved us were kind and funny and treated all our things with respect. I would recommend to anyone. Leo and Merlin were very careful in the new house and the unloading was super quick.
The staff in the office always new who I was and were there if needed to ask any questions via email or phone."
 
 
Team:
Leo, Merlin, Pat
 
 
 


Review 29 Jul 2019
Recommended by customer in ME13

 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just a straightforward move across town but we have lots of stuff including lots of fragile items.

"What was agreed when we were given our quote is exactly what happened. The price didn't change. Everything was done in exactly the manner stipulated. The team were excellent - really cheerful and polite throughout. Very hardworking. They knew their business and just got on with it in a way that really inspired confidence. I'm sure we could have paid less to move house but don't regret the cost given the service we received - it really helped to alleviate any stress in the move."
 
 
 
 


Review 9 Jul 2019
Recommended by customer in TN26

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Kent to Berkshire.

"Lovely company who fitted me in on short notice. The men were very polite and professional."
 
 
 
 

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