White & Co Plc

Where reputations count.

8 Cumming Street
Forres
Morayshire
IV36 1NS

Removers - Removals Companies

www.whiteandcompany.co.uk

Email This Business

Tel 01309 672 504

Listed under: Removers / Removal Companies

97% recommended Rating 9.4/10
338 reviews since 2009

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 338 reviews since 2009

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.3/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.6/10
The staff were presentable punctual and polite

Value	9.2/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" Mr David Christine and his entire staff (Office staff, storage facility men and removal staff) could not have been more helpful and co-operative at all stages of our double flit and during the storage...." more

" Great service. Friendly and very efficient service. would recommend. Many Thanks. " more

" The staff were very professional and helpful as well as careful, swift and efficient. " more

" All the staff we had contact with were courteous, pleasant and efficient. In particular the tow men who delivered and unloaded for us, Patryc Jasulka and Alex McKenzie went over and above what we had ...." more

About Us
Information provided by the business
Legal Name: White & Co Plc. Public Limited Company.

Review 25 Mar 2020 Recommended by customer in IV5 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Oors was a difficult double removal in July 2017 info White's storage facility in Forres, and this month back to Inverness.

On a couple of occasions during the 32 month storage period, we had to get access to some of storage containers to retrieve some possessions.

"Mr David Christine and his entire staff (Office staff, storage facility men and removal staff) could not have been more helpful and co-operative at all stages of our double flit and during the storage period.

I would recommend White and co with the utmost confidence."

REPORT THIS REVIEW

Review 4 Mar 2020 Recommended by customer in IV2 My Age: 40 - 49 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was 8 miles. Items picked up and stored as delay in getting into house. Everything taken to new house on time and put in place.

Cost: £744

"Great service. Friendly and very efficient service. would recommend.
Many Thanks.
"

REPORT THIS REVIEW

Review 27 Dec 2019 Recommended by customer in IV30 My Age: 40 - 49 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Shuttle move as we were not moving for.

Cost: £1500

"The staff were very professional and helpful as well as careful, swift and efficient. "

Team:
Alex Kieth Paul

REPORT THIS REVIEW

Review 13 Dec 2019 Recommended by customer in IV12 business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Longer than anticipated storage.

Cost: £3000

REPORT THIS REVIEW

Review 9 Dec 2019 Recommended by customer in PH10 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No problem at all.

REPORT THIS REVIEW

Review 7 Nov 2019 Recommended by customer in GL18 My Age: 70 + My level of experience of similar services: Above Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From our home in the north of Scotland to store, then 3 months later to our new home in Gloucestershire.

Cost: £3500

"All the staff we had contact with were courteous, pleasant and efficient. In particular the tow men who delivered and unloaded for us, Patryc Jasulka and Alex McKenzie went over and above what we had expected. "

REPORT THIS REVIEW

Review 7 Nov 2019 Recommended by customer in NG34 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	5/10
The staff were presentable punctual and polite

Value	7/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 5 Nov 2019 Recommended by customer in IV36 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

My move was from a large house to a smaller one and what was not read in the new house was neatly put in the garage until I decide how to dispose of the items.

Cost: £1017

"The team under team leader Kevin were all very efficient and not so much as a broken glass when unpacked. "

Team:
Kevin

REPORT THIS REVIEW

Review 5 Nov 2019 Recommended by customer in IU2 My Age: 50 - 59 I'm: Male My level of experience of similar services: Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Furniture removed efficiently. Stored at the depot for 3 months, returned, unpacked quickly and very well.

Cost: £1966

"Very pleased with all aspects of the move. "

REPORT THIS REVIEW

Review 21 Oct 2019 Recommended by customer in NE61 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Moving out - came in a rental van as no driller available to drive larger vehicle.
Hence my possessions were moved twice.
May have contributed to having 3 coffee cups and a food ashet were smashed. "

REPORT THIS REVIEW

Review 7 Oct 2019 Recommended by customer in IV36 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: 5 - 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Simple move from one easily reachable house to another 20 miles apart.

"Move was accomplished within the time set and in budget. A very satisfactory move. "

REPORT THIS REVIEW

Review 12 Sep 2019 Recommended by customer in DE6 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I haven't used this business before business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Easy and stress-free as possible.

Cost: £1824

"The staff were brilliant. Extremely kind (in view of my great age!) and helpful at both ends of the job. The office staff were always very helpful if I needed to contact them I would have absolutely no hesitation in recommending White and Co. Infact I have already done so. "

Team:
Gary Alex

REPORT THIS REVIEW

Review 22 Aug 2019 Recommended by customer in IV36 My Age: 60 - 69 I'm: Male My level of experience of similar services: Above Average I haven't used this business before business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Road to new location very rural.

"Very friendly guys willing to assist / advice. "

Team:
Brian Forrest D West

REPORT THIS REVIEW

Review 20 Aug 2019 Recommended by customer in IV36 My Age: 50 - 59 My level of experience of similar services: Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was only a short distance (6miles). Only real challenge was moving to a rural area where the entrance to the property was narrow.

Cost: £754

"Excellent service in all aspects. The removal men were fantastic. They were very professional in their work and very quick. They all had a great sense of humour which made the move pleasurable. All in all a great job done by really great guys. "

Team:
B Forrest W Ingham

REPORT THIS REVIEW

Review 8 Aug 2019 Recommended by customer in AB56 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

"All staff worked well as a team and worked hard. "

Team:
Jake Shane Patrick Thomas

REPORT THIS REVIEW

Review 10 Jun 2019 Recommended by customer in IV36 My Age: 60 - 69 I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packed on Tuesday moved to new house Wednesday. Slight delay in entry due to legal problem - but staff handled delay well.

Cost: £1500

"Very efficient friendly courteous staff. "

Team:
V Codd P Carstairs

REPORT THIS REVIEW

Review 6 Jun 2019 Recommended by customer in IV2 My Age: 40 - 49 I'm: Female My level of experience of similar services: Average I haven't used this business before business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 storey 3 bed house move short distance to larger house.

Cost: £890

"Removal men were excellent.
Getting boxes delivered was a problem, had to collect. "

Team:
B Forret P Carstairs

REPORT THIS REVIEW

Review 29 May 2019 Recommended by customer in PE30 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I haven't used this business before business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from west of Scotland to the midlands. Some roads up north and driveway was challenging but overcome with no issues.

Cost: £1950

"Impressed with the home visit prior to the move given the remote location.
"

Team:
Dean Lee Luke

REPORT THIS REVIEW

Review 22 May 2019 Recommended by customer in LV16 business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 8 May 2019 Recommended by customer in GL11 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business White & Co Plc https://www.referenceline.com/removers_removals_companies-in-forres-whitecoplc-15314

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Due to location of house (new) a tranship required. This was handled and executed with total professionalism

Cost: £28000

"From start to finish it was a pleasant to deal with such lovely people - great humour. "

Team:
John

REPORT THIS REVIEW

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