Johnson's of Shaftesbury

The Warehouse, Lower Station Road
Gillingham
Dorset
SP8 4PZ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Johnson's of Shaftesbury 9.8/100
90 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 90 reviews since 2010
 
 
 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.6/10 Value Rating 9.6
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team were careful, helpful and cheerful. I hadn't moved house for 19 years so was rather dreading it, but the team put us at ease and made the whole process bearable."   more
 
" There were 3 elements to the move and the total cost is the figure above. "   more
 
" Disappointed that a pain of bifold wardrobe doors(One pair of four) needs further attention as it is not functioning properly. Firbanks are aware of this problem-as yet to be resolved. Unfortunately ,...."   more
 
" All very personable, and helpful."   more
 
 
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Customer Reviews
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Review 22 Sep 2016
Recommended by customer in SP7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 6 Jul 2016
Recommended by customer in DT9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving was stressful, as expected; however being able to do it over 2 days made life much easier.
 
Cost: £1985

"The team were careful, helpful and cheerful. I hadn't moved house for 19 years so was rather dreading it, but the team put us at ease and made the whole process bearable."
 
 
 
 
Team:
Andy Baz
 
 
 


Review 24 May 2016
Recommended by customer in SP3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from an Apartment that had been rented out, to storage for 3 months, and then from storage to our home.
 
Cost: £1016

"There were 3 elements to the move and the total cost is the figure above. "
 
 
 
 
Team:
Variovs
 
 
 


Review 28 Apr 2016
Recommended by customer in BA7
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Hectic-as always! but very well organised very good workers. Office staff extremely helpful and cheerful.
 
Cost: £1950

"Disappointed that a pain of bifold wardrobe doors(One pair of four) needs further attention as it is not functioning properly. Firbanks are aware of this problem-as yet to be resolved. Unfortunately , a mains overhead electric cable was dragged out from the bungalow,having been caught by the removal van. Both the above points are in the hands of firbanks for notification."
 
 
 
 
 
 


Review 4 Mar 2016
Recommended by customer in SP8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Storage of furniture for 3 week. It began to rain almost as the removal guys arrived. The conditions outside continued to be very wet. But everything was moved perfectly with a smile. Tisbury to Glenham.
 
Cost: £885
 
 
Team:
Clive Thornborough
 
 
 


Review 29 Feb 2016
Recommended by customer in DT10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Limited to all the large build items, as we had 3 weeks to transfer many Volvo estate loads on 8 miles. Split level stairs presented tight maneuvering of large items.
 
Cost: £675

"All very personable, and helpful."
 
 
 
 
Team:
Andy Barry Scott
 
 
 


Review 29 Feb 2016
Recommended by customer in BA12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Challenged by 66 bed not going into designated bedroom, It went upstairs but not round the corner.
 

"There was an upset over the move out date when the packers arrived on the second day and were told to move us out by that evening but there was no way they could finish the job in time. I called the office and told them it was unfair so they sent 2 more men and we moved the following day. The team were excellent."
 
 
 
 
Team:
Neil Scott Baz James Simo
 
 
 


Review 7 Dec 2015
Recommended by customer in BA12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Home to storage.
 
Cost: £990

"Excellent staff polite, clean and tidy."
 
 
 
 
 
 


Review 2 Dec 2015
Recommended by customer in BA1
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Narrow stairway.
 

"Team were great at solving problems. Parking & stairs very tricky but they coped with everything."
 
 
 
 
Team:
Neil Richard Baz
 
 
 


Review 4 Nov 2015
Recommended by customer in SP8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move (no particular interesting aspect) but issues with exchange of contract made confirming the looking difficult.
 
Cost: £1560

"The company have been quite excellent the dealt with my lack of 2 completion date extremely well; staying flexible and loyal to my initial inquiry. An excellent service!!"
 
 
 
 
Team:
Scott Andy Baz
 
 
 


Review 6 Oct 2015
Recommended by customer in SP7
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Because of the geography of the access, the men had to carry everything, including some heavy oak furniture and plant pots, across a gravel drive. They were unfailingly cheerful.
 
Cost: £590

"The removal team worked very well together. They seemed to have a good rapport with each other and worked tirelessly to make sure our move went smoothly. Johnsons sent boxes to us in good time for us to pack and collected them promptly after our un-packing and our telephone request."
 
 
 
 
Team:
Andy Tayl
 
 
 


Review 17 Aug 2015
Recommended by customer in TA12
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large complex house with goods to be separated and moved to three different locations.
 
Cost: £6180

"Excellent and most flexible service. Would use them again anytime. A great management team."
 
 
 
 
 
 


Review 14 Aug 2015
Recommended by customer in GU34
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed 3 story cottage on restricted access rd to a 3 bed cottage on small lane.
 

"The team were polite & friendly. Considerate that I was moving alone with 2 young children & a dog Johnsons pulled in an extra 3 mon to complete the packing that had taken them longer then expected. On delivery day the team of 4 worked tirelessly in hot conditions. Only 2 minor breakages occurred. 1 of which was repaired on site. Excellent service."
 
 
 
 
Team:
Neil Baz
 
 
 


Review 14 Aug 2015
Recommended by customer in SP3
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The movers were on time and worked well throughout the day. extremely helpful. The men were so friendly and unflustered.
 
Cost: £870

"Johnsons were very considerate towards us throughout the period. Prior to our actual move this access had been protracted and traumatic. This firm supported us throughout and we would have no hesitation in recommending them."
 
 
 
 
 
 


Review 12 Aug 2015
Recommended by customer in SO7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Contents of 4 bedroom farmhouse to small 3 bed villa.
 
Cost: £795

"All went smoothly and efficiently in remarkable short time."
 
 
 
 
 
 


Review 6 Aug 2015
Recommended by customer in SP3
 My Age: 70 + 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 28 Jul 2015
Recommended by customer in SP8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete house and unseen.
 
Cost: £7000

"Very well organised move, excellent leadership by team leader. Good atmosphere, happy worker much are yet."
 
 
 
 
Team:
Neal Andy Scott Michael
 
 
 


Review 26 Jun 2015
Recommended by customer in BA11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a large house, (14 rooms) to a smaller house (7 rooms). The packing took place over 2 days. The unpacking took from 14:00 20:00 hours.
 
Cost: £2123

"The team were cheerful, helpful and efficient. They worked hard during all the move. We were very satisfied."
 
 
 
 
Team:
Neil Scott Mike Andy Luig
 
 
 


Review 22 Jun 2015
Recommended by customer in DT10
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went like clockwork. Courteous and efficient staff with a sense of humour. Challenges: heavy upright piano to 1st floor. Great effort made but proved impossible so move to G F.
 

"Overall excellent."
 
 
 
 
Team:
Neil Basil Michael Andy S
 
 
 


Review 17 Jun 2015
Recommended by customer in SP8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything went well and to plan. Thank you.
 
Cost: £617

"Our team were very polite, friendly and co-operative."
 
 
 
 
Team:
Andy Scot
 
 
 

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