Rocket Removals and Storage

The Old Station, Nidd
Harrogate
North Yorkshire
HG3 3BG

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Rocket Removals and Storage 9.6/100
55 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 55 reviews since 2017
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Rocket removals were amazing. Efficient, friendly, supportive and informative. Very helpful. Highly recommended."   more
 
" From initial contact to agreeing move details then to the actual move, Rocket handled the whole process professionally, courteously and personably. We wanted furniture not to mark any walls and expens...."   more
 
" Great experience with Rocket. The administrative team was helpful and responsive the movers were efficient and did great work!"   more
 
" A lamp was accidentally damaged but they were very good at setting a replacement"   more
 
 
About Us


For your assurance, Rocket Removals is a member of the British Association of Removers (BAR) and is approved by the Trading Standards Institute (TSI). The company was established in 2008 and now provides a wide range of local, national and international moving and storage services for homes and businesses; Home Removals, Business Relocations, Exhibitions, Container Storage, Self Storage, Archiving, Packing Service, Packing Materials Supply.

The company holds an International Operator Licence, has a comprehensive fleet of removals vehicles, from 3.5 tonnes to 18 tonnes, and a dedicated, trained and experienced workforce. Fully insured for goods in transit and in storage. See website for terms and conditions.
     
Customer Reviews
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Review 2 Aug 2020
Recommended by customer in HG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth. moving from large house to smaller.

Wardrobe needed rebuilding.
 
Cost: £780

"Rocket removals were amazing. Efficient, friendly, supportive and informative.

Very helpful. Highly recommended."
 
 
 
 
Team:
Kev Dan Scott
 
 
 


Review 13 Jul 2020
Recommended by customer in HG2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Ours was a difficult move in that 2x4 bed houses were coming together in one 4 bed house and the new house had just been decorated. The move took place over 4 days in total and was organised professionally from start to finish.
 
Cost: £1530

"From initial contact to agreeing move details then to the actual move, Rocket handled the whole process professionally, courteously and personably. We wanted furniture not to mark any walls and expensive pictures to be fully cared for. Rocket went above and beyond to ensure these requirements were fully met.

The team responsible for moving us were very friendly and extremely helpful. They completed the move fully within the agreed time frame. I would highly recommend them without hesitation!"
 
 
 
 
Team:
Kev Paul Dan Beesley
 
 
 


Review 17 Jun 2020
Recommended by customer in HG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move and full pach-out. Rocket removals was very flexible with the move during the pandemic. Our move date changed 3 times due to restrictions and the accommodated us each time.
 
Cost: £1620

"Great experience with Rocket.
The administrative team was helpful and responsive the movers were efficient and did great work!"
 
 
 
 
Team:
Scott
 
 
 


Review 19 May 2020
Recommended by customer in HG2
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All straightforward efficient
 

"A lamp was accidentally damaged but they were very good at setting a replacement"
 
 
 
 
 
 


Review 3 Mar 2020
Recommended by customer in HG2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving an elderly lady from Harrogate to London selected furniture and all the contents packed by the removal men.
Packing and loading on day 1 removal and unpacking on day 2
 
Cost: £2240

"An excellent service thank you Kev and Danny punctual and efficient cheerful and kept us positive when we were beginning to flag everything packed carefully and labelled clearly you made what could have been a very daunting move a relatively painless and manageable experience thank you !! we would have no hesitation to recommended thank you. "
 
 
 
 
Team:
Kev Danny
 
 
 


Review 13 Jan 2020
Recommended by customer in KG1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 storey mid terrace Victorian house to 3 bed semi. Lots of stairs, on street parking. 4 hours delay setting key to new property.
 
Cost: £1320

"Excellent communication pre-move; delivery of extra boxes no problem, even on a holiday day.
All team were hard working, cheerful and polite Remained calm during 4hr delay and did not add to my stress! completed move in the dark. Collected packing boxes promptly.
Good job!"
 
 
 
 
Team:
Joe Scott Kev Scott Dan
 
 
 


Review 26 Nov 2019
Recommended by customer in HG1
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
5 storey house 5 flat 1st floor.
 

"Could not have been more helpful."
 
 
 
 
 
 


Review 5 Nov 2019
Recommended by customer in HG3
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from a large 5 bedroom flat up four flight of stairs.
 
Cost: £4700

"Our's was no easy move, the chaps had many stairs to fale and some items would only go down the fire escape. Plus they had to pack in excess of 100 boxes and the move took three days at one end and a day to offload with a weekend in between. But Kevin, Scott, Dan and Martin the team were first class throughout outstanding service really. "
 
 
 
 
Team:
Kevin Scott Dan Martin
 
 
 


Review 5 Nov 2019
Recommended by customer in PE28
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cambridge to Harrogate. 16th Century cottage with low ceilings and tight staircases.
 
Cost: £1209

"Quick to respond to initial enquiry.
Satisfactory price
Easy to deal with on phone
Super friendly removal men.
Really felt they entile their job and its a tough job!"
 
 
 
 
Team:
Paul Andy
 
 
 


Review 11 Oct 2019
Recommended by customer in HG3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very challenging move caused by frequent changes to the exchange and completion dates. Rocket removals demonstrated great flexibility in ensuring that the move could be completed 3 days later than scheduled.
 
Cost: £2400

"Great customer service excellent flexibility, professional and caring staff. I would not hesitate to recommend Rocket removals. "
 
 
 
 
Team:
Paul Beasley
 
 
 


Review 29 Jul 2019
Recommended by customer in HG2
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Mike Martin Riley
 
 
 


Review 8 Jul 2019
Recommended by customer in YO26
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We didn't move very far but we had two lorries of stuff which were loaded and unloaded in a day.
 
Cost: £900

"Overall very satisfied. I found the terms and conditions best practice and insurance info very wordy and difficult to find the key points and I am used to reading legal documents.

This should all be simplified.

Although the documents were difficult to follow Paul Beasley was very helpful and always responded to questions. "
 
 
 
 
Team:
Martin Iggy Tyler
 
 
 


Review 18 Jun 2019
Recommended by customer in HG1
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The movers were able to pack and move our entire house in one day. We moved across town.
 
Cost: £1200

"The movers were careful with our items and adhered to all instructions and requests. "
 
 
 
 
 
 


Review 27 May 2019
Recommended by customer in HG3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving house - significant furniture.
 
Cost: £1020

"Excellent service faultless. Would not hesitate to use them again / recommend them. "
 
 
 
 
Team:
Kev Dan Marcus
 
 
 


Review 17 May 2019
Recommended by customer in HG3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a substantial 4 bed period property to a modern 2 bed rural one. Overcame restricted access by using 2 lot on vans over 2 days.
 
Cost: £1920

"Would use again and recommend to friends. "
 
 
 
 
 
 


Review 15 Feb 2019
Recommended by customer in HG2
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I have used Rocket Removals many times. I have many breakable french mirrors, architectural antiqued and heavy garden ornaments. They are a fabulous team who lift ever the heaviest articles with no complaint.
 
Cost: £2000

"I would never use anyone else. I have had holiday rentals and let properties plus purchases.
The team are courteous, smiling and professional. Nothing is too much trouble!
Litterly trustworthy!"
 
 
 
 
 
 


Review 4 Feb 2019
Recommended by customer in HG1
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a full house move, which was done in a very careful, thorough and professional manner, despite interruptions from problem neighbors.
 
Cost: £570

"Our removal team, Dan and Kev arrived early and did a great job, they were very friendly and comical, also extremely helpful which included removing a door to get our sofa in!
We were very impressed with the job done fit both ends, they made moving a stress free experience and we would highly recommend rocket-great guys!"
 
 
 
 
 
 


Review 14 Jan 2019
Recommended by customer in HG9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a large detached on very steep Niel, with lots of steps to a dormer bungalow.
 
Cost: £1380

"Over the packing and moving period 6 guys were involved. They were all hard workers, Nothing was too much trouble, all very friendly.
Paul, who quotes prices and organises everything is very helpful, friendly and efficient.
Excellent firm which I have already recommended to a colleague who is moving shortly"
 
 
 
 
 
 


Review 3 Jan 2019
Recommended by customer in DL7
 My Age: 50 - 59 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2700

"Excellent "can do" service"
 
 
 
 
Team:
Martin Parker Mike Higgin
 
 
 


Review 11 Dec 2018
Recommended by customer in HG3
 My Age: 60 - 69 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move out of current home in to storage then out of storage to new home.
 
Cost: £1035

"We got excellent service and communication throughout the whole process. Would certainly use again and recommend to others. "
 
 
 
 
Team:
Kev Dan
 
 
 

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