GB Liners Ltd

Where reputations count.

Holmer Depositories, Holmer Road
Hereford
Herefordshire
HR4 9RU

Removers - Removals Companies

www.gbliners.com

Email This Business

Tel 01432 272 274

Listed under: Removers / Removal Companies

99% recommended Rating 9.6/100
1909 reviews since 2007

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 1909 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" I packed some things, but the two helpers, were on time and very helpful. There were no problems the company was very helpful too." more

" Removal was excellent on time and great care was taken of all items. Cheerful and helpful guys." more

" Guys were great even helped get a bed into house after it was delivered while waiting for keys. I'm glad I chose GB Liners to deal with my move." more

" Loading was carried out quickly and efficiently, taking roughly 6 hours, despite very warm conditions (outside temp + 30�C). Unloading in the UK was also completed faster than originally advised (1 d...." more

About Us
Information provided by the business
Legal Name: GB Liners Ltd. Limited Company.

With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01432 272274.

Review 25 Jul 2024 Recommended by customer in WR1 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Had some items pick up and put in storage - then moved to the address with other things to be moved�separate price.

"I packed some things, but the two helpers, were on time and very helpful. There were no problems the company was very helpful too."

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in HR9 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House contents removal.
No large furniture ie. Sofa's, beds, wardrobes, table etc. Just a few small items and boxes of belongings.

"Removal was excellent on time and great care was taken of all items.
Cheerful and helpful guys."

Team:
Emma Hornsby

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in HR4 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The movers were very efficient and helpful. had a long wait as keys not handed over until after 4.00

"Guys were great even helped get a bed into house after it was delivered while waiting for keys. I'm glad I chose GB Liners to deal with my move."

Team:
Rick Dean

REPORT THIS REVIEW

Review 19 Jul 2024 Recommended by customer in HR9 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Home removals from the Netherlands to the UK.
Move included a woodworking workshop.
UK house on three levels with bedrooms on the third level.

"Loading was carried out quickly and efficiently, taking roughly 6 hours, despite very warm conditions (outside temp + 30�C).
Unloading in the UK was also completed faster than originally advised (1 day instead of 2 days) several pieces of heavy furniture needed to be carried up to the second and third floors of the house, which was done without damage to any of the property.
The removals men remained cheerfull and helpfull throughout."

Team:
Jordan S Adam S

REPORT THIS REVIEW

Review 12 Jul 2024 Recommended by customer in LL74 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

An Awkward weight limit on the lane we were moving from meant furniture was shuttled to the large van which was parked a mile or more away.
At the other end the narrow front door meant some items were difficult to get in and a sofa bed had to be dismantled.

"We felt Damien and the team were very efficient, and particularly on the first day of the move - was impressed as had worried the 'Shuttle' would mean many more trips and much time wasted - we had a very hot day so harder for the team but dry for leaving items outside waiting for the van to return. Damien had to use his ingenuity when the door of the new house was too narrow for the sofa bed and he had to completely take it apart to get it in the house. And we were running out of space too so he and Tom did well to get all items in!"

Team:
Damien Tom Marcus Alex

REPORT THIS REVIEW

Review 10 Jul 2024 Recommended by customer in GL18 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal with a number of heavy items - awkward too. House hold and some Garden plants.

"The crew were very good caring happy men. They worked efficiently tightly packed the van. Items needing speed care were packed in Padded bags. All furniture was covered. The men worked together well having assessed the job on arrival they quickly loaded the van. All four were pleasing to have help us in our move everything went smoothly. "

Team:
Steve Dea

REPORT THIS REVIEW

Review 8 Jul 2024 Recommended by customer in HR4 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Part packing from 3 bed semi to a 3 bed bungalow on a private road access up a sloping drive.

"The move was carried out without any problems. The staff were very hard working and were very pleasant and helpful despite it being a very long day. "

Team:
Alex Koby Dean Shaun

REPORT THIS REVIEW

Review 23 Jun 2024 Recommended by customer in HR6 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 3 bed house, large garage, shed and garden to 3 bed bungalow 10 miles away. Full packing in house garage already packed.

"2 removal men for packing and loading were calm friendly and extremely efficient. Definitely took a lot of the stress out of the move for us. 3rd young man who helped out on last morning, equally helpful. "

Team:
Damyan Jordan Koby

REPORT THIS REVIEW

Review 18 Jun 2024 Recommended by customer in SY23 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Smoothly and efficiently. John, Paul, Tom all very helpful.

"Considering the upheaval of the removal, the staff of GB liners made it as streamlined as possible. "

Team:
John Paul Tom

REPORT THIS REVIEW

Review 18 Jun 2024 Recommended by customer in NP25 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Although the house we moved out of was a pimple layout, there were difficult levels and surfaces that the team had to work round. The house we moved into had a tricky staircase that the team were heroic in getting all the furniture we wanted up.

"Overall really pleased with the team. They packed very smoothly and made the move day itself as stress free as possible. The house we moved into was challenging but the team hunkered down and did a fantastic job getting our furniture and 200 boxes into the house and mostly into the right rooms. "

Team:
Grant

REPORT THIS REVIEW

Review 18 Jun 2024 Recommended by customer in LD3 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Went very well from terraced home to mostly tan storage

"Alex and Kobi very good. The only criticism is they could have put down carpet runners earlier as it was raining. "

Team:
Alex Kobi

REPORT THIS REVIEW

Review 15 Jun 2024 Recommended by customer in HL3 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Challenging move due to high location at both ends but the team managed to load/off load with no problems.

"Super service. from start to finish. The team could not have been more helpful!"

REPORT THIS REVIEW

Review 13 Jun 2024 Recommended by customer in EH6 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

7 prepacked boxes
3 small pieces delicate furniture
V small load
from water and Edinburgh
Delivery street exceptionally narrows.

"Emma in office excellent at replaying promptly to questions. Service was prompt and professional.
Only issue was all papermark was sent to property where boxes were being collected from which was empty, meaning I never received them (Advised all mail to delivery address and situation at start)"

REPORT THIS REVIEW

Review 10 Jun 2024 Recommended by customer in CA14 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Long distance move carried out over 2 days.

"Great professional service both Alex and Jordan were very courteous and obliging. Nothing was too much trouble. Move went really smoothly. "

Team:
Jordan Alex

REPORT THIS REVIEW

Review 4 Jun 2024 Recommended by customer in HR4 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Dorstone to Kings Acre, Hereford over 3 days. Both properties had narrow stairways and large wardrobes to negotiate!

"The team was excellent - They were quiet, polite and very willing to help even moving things from one room to another when we had changes our minds!
They barely stopped for rest over all 3 days - very impressive work ethic!
Steve replaced Dean for the unloading and was not as capable as the other and was less careful with items. "

Team:
Jordan Dean Steve Martin

REPORT THIS REVIEW

Review 29 May 2024 Recommended by customer in HR1 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I just needed a few heavy items moved to my new home. The team were very helpful and polite.

"Emma at GB liners therefore was very helpful and polite when dealing with me over the telephone. Nothing was too much trouble!"

Team:
Leigh Taylor Dean Kelly

REPORT THIS REVIEW

Review 28 May 2024 Recommended by customer in BS21 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move included packing storage for 10 months and delivery.

"The goods were carefully packed inboxes, or suitably wrapped. The delivery was on time and very little was damaged. All personnel were polite and very helpful. Bravo GB liners. "

REPORT THIS REVIEW

Review 21 May 2024 Recommended by customer in HR2 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from one property to two new properties.

"Lee and his team did a great job and went the extra mile to accommodate my daughters special requirement and compact staircase.
Emma also did a great job of scheduling the activities. To avoid splitting the move over a weekend. "

Team:
Lee Sean

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Review 20 May 2024 Recommended by customer in CB1 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

To move 2 elderly people and possessions etc from Britley to Cambridge. One person being disabled, also a dementia sufferer and 91 years old.

"Excellent service.
All 3 staff worked extremely hard. Always asked if unsure whether an item was to be packed or not. Made special note of extra special items. fragile or delicate.
Exceptional unpacking at destination. Re-assembling of beds and positioning of furniture telepathic.

Polite, friendly and understanding throughout the whole procedure."

Team:
Andrew

REPORT THIS REVIEW

Review 14 May 2024 Recommended by customer in HR2 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-hereford-gblinersltd-15435

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A short move within the village. Nevertheless all goods were carefully packed in the van despite the very short journey.

"Very professional service from start to finish. "

Team:
Not

REPORT THIS REVIEW

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