C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/10
122 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 122 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" They came, gave me a quote which I was happy with. My daughter had used them so I already knew they were reliable. They actually came twice, once to take my unwanted furniture to a charity shop and t...."   more
 
" The firm were very helpful. They visited my property and checked all my belongings and quoted a fair price.they were very professional, friendly and polite."   more
 
" A member of the Company pays a visit to the home to assess what you require to be moved and provided us with a quote later that day. On both days they were very punctual and extremely professional , m...."   more
 
" At an obviously stressful time, Paul and his team worked extremely hard and were so helpful to us. All of our belongings were handled carefully and placed in the exact places required. A top company t...."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 29 Jun 2020
Recommended by customer in SS16
 My Age: 70 + 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was visited by Paul, given an estimate which I accepted. He was very pleasant,and inspired me with his efficiency. I had the additional problem of having furniture which I did not want. As we had been in lock down I could neither give it to a charity shop nor sell it on line. Paul agreed to take it to a charity shop which were prepared to accept, but not collect furniture. He did this one and moved me the following day. He did this for no additional charge because he had an interest in the same charity. On the day of the move he and his assistant were ultra efficient and worked like beavers. They were waiting at my new address when I got there, and again unloaded me in no time, putting items in the rooms I requested and assembling anything which I needed done. I cannot fault them!
 
Cost: £816
 

"They came, gave me a quote which I was happy with. My daughter had used them so I already knew they were reliable. They actually came twice, once to take my unwanted furniture to a charity shop and the second time to move me. On both occasions they were very efficient. When I arrived at my new address where they were waiting for me. They unloaded and placed in the appropriate rooms all my belongings. Again they were extremely efficient and helpful. I CANNOT FAULT THEM."
 
 
Team:
Paul and Chris
 
 
   Business Reply:

Thank you for taking the time to leave a review, it is much appreciated. Best of luck in your lovely new home.
Paul.
 


Review 25 Jun 2020
Recommended by customer in Rm12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The company was very efficient. They arrived at 8. 30 and packed up all my belongings and finished about 12.30. They were very friendly.. they delivered my stuff to a storage unit and again were very efficient. I would definitely recommend this company to anyone requiring a removal firm. Well done.

"The firm were very helpful. They visited my property and checked all my belongings and quoted a fair price.they were very professional, friendly and polite."
 
 
Team:
Dave Paul and another whose name is can't remember
 
 
   Business Reply:

Thank you for the review, good luck in your new home.
 


Review 11 Jun 2020
Recommended by customer in Rm14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A fairly local move involving a 32 mile journey. A team of 2 Dave and Dan arrived on the Monday to do the packing and bearing in mind the 4 bedroom house had been in the family some 70 years there were a fair number of glasses and sentimental pieces to be carefully packaged. On Tuesday morning Paul and Kevin arrived at designated time and loaded up the lorry with not only the contents of the house, but the garden and 2 garages. Nothing is too much for these guys, they take furniture apart and put it back together again at new house.
 
Cost: £1050
 

"A member of the Company pays a visit to the home to assess what you require to be moved and provided us with a quote later that day. On both days they were very punctual and extremely professional , making sure they packed only what was required.
Upon reaching new house they were able to ensure that boxes were presented in correct rooms and tools equipment put into sheds,
This is the second time we have used Neals and we would certainly recommend them . What is a stressful time is made very seamless by the Team."
 
 
Team:
Paul, Kevin, Dave and Dan
 
 
   Business Reply:

Thank you for reviewing our services, it is much appreciated. All the best.
Paul.
 


Review 27 May 2020
Recommended by customer in RM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From the time Paul came to give us our quote until the day they left after completing our move everything was handled perfectly. A very kind, considerate and professional job. Thank you Paul and team we would have no qualms about recommending you to anybody.
 
Cost: £1596
 

"At an obviously stressful time, Paul and his team worked extremely hard and were so helpful to us. All of our belongings were handled carefully and placed in the exact places required. A top company to use."
 
 
Team:
Paul
 
 
   Business Reply:

I am glad that you were pleased with our services . And thank you for the tea and lovely cake in the afternoon, it was much appreciated. Good luck in your lovely new home.
 


Review 26 May 2020
Recommended by customer in SS17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from a 3 bed to a 4 bed semi with a huge amount of stuff.

"I am amazed by the speed in which every member of them team worked. They were so efficient at every stage. Each team member was polite and courteous at all times. They were an absolute pleasure to have around and nothing was too much trouble at all. I would 100% recommend these removals to any friends and families as they were amazing. I was astonished how they could achieve so much in such a short amount of time especially on such a hot day!! Thank you once again for providing an outstanding service."
 
 
Team:
Paul George
 
 
 


Review 19 May 2020
Recommended by customer in RM12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional and organised. Could not believe how quick we were moved. Very courteous at all times.

"We would highly recommend Paul and his team. So efficient and a genuinely lovely crew. We moved in difficult circumstances ie,Covid 19. They respected our space and we could not have asked for more. You will not be disappointed."
 
 
 
   Business Reply:

Thank you so much for your comments. The very best of luck in your new home.
 


Review 18 May 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Romford Essex to Sudbury Suffolk. 5 bed to 4.
 
Cost: £1080
 

"The removers were punctual, careful and asked us where items were going if there we’re any info missing on boxes. A great move- we’ll executed"
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for taking the time to review our service, I am glad that you were pleased with the move. Good luck in your new home.
 


Review 25 Apr 2020
Recommended by customer in RM11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pretty straightforward move. Mainly boxes and small amount of furniture. Couple of items were dismantled and put back together
 
Cost: £996
 

"First great impressions after receiving the quote. Tbh was the only quote I received as I was that confident all would go well. We done a simultaneous exchange and complete on 24/4/20. The guys turned up about 8.30 am and started loading. The speed at which they loaded the vans was quite unbelievable.

There were four guys and all very polite and friendly. I was quite overwhelmed when I got in to the new property for personal reasons, and a few of them asked if I was ok and reassured me which I thought was lovely.

Would definitely recommend.

Many thanks again

Angela"
 
 
Team:
Rob
 
 
   Business Reply:

Thank you for taking the time to leave a review. I am glad that you were pleased with our services. Best of luck in your new home.
Kind regards Paul & team.
 


Review 24 Apr 2020
Recommended by customer in RM14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house was held up by solicitors but Neale removals were very understanding and helpful and we got here in the end.

"The removal team were very helpful and polite worked very hard didn’t stop and were very careful with all our belongings would not hesitate to recommend them to all."
 
 
 
   Business Reply:

Thank you so much for leaving a review.
We do appreciate it , best of luck in your new home.
 


Review 23 Apr 2020
Recommended by customer in SS11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal was very professional and the guys did not hang about from the time they arrived to finish. I was so pleased and want to say thank you Regards

"It was a fantastic service and I would recommend your services to all my friends and family.
Fantastic company and so professional"
 
 
Team:
Paul, kevin
 
 
   Business Reply:

Thank you for leaving a review. I am pleased that you were happy with our service. Good luck in your new home.
 


Review 14 Apr 2020
Recommended by customer in RM16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I don`t think you could improve on the excellent service they gave us. this company were the best set of men I have come across most helpful very efficient on time nothing to much trouble
dispite having to wait at the new address they just got on with the job

excellent service would rate them as a 10 out of 10"
 
 
Team:
paul
 
 
   Business Reply:

Thank you so much for taking the time to review our services, it is much appreciated. All the best in your new home.Kind Regards.
Paul.
 


Review 7 Apr 2020
Recommended by customer in RM12
 My Age: 30 - 39 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a move from a 2 bed house to a 3 bed house. Items included usual house belongings, exercise bike, washing machine, beds etc

"Really pleased with the service provided on this move. The guys were very polite and arrived when they said they would. They had the whole house packed in the truck in no time at all and took good care when handling all the items.

Similar when unpacking, really quick and efficient.

My wife and I both said best money we had spent in years as would have taken us days to move all our belongings and would have been very stressful.

They took all the stress out of it, was really pleased with the service and would definitely recommend. Great value for money."
 
 
Team:
Paul, Danny
 
 
   Business Reply:

Thank you. I am glad you were pleased with our service. Good luck in your new home.
 


Review 28 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a three bedroom house with a large loft and two sheds to a 2 bedroom flat.
 
Cost: £575
 

"The company were very professional and extremely helpful. Try helped the move go very smoothly. I had to change the dates a few times and they were very accommodating, taking away any anxiety.

I would definitely use and recommend this removal company again.

Thank you all for your service."
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for your review, I am glad you were pleased with the service. Best of luck in your new home.
 


Review 24 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was to move my elderly parents from a 4 bedroom house downsizing to a 2 bedroom bungalow in a retirement village 2 hour drive away.
 
Cost: £1250
 

"On day of quote Paul was very professional and provided all the information required
Our move took a more stressful turn with a Coronavirus lock down.
But he was on hand late at night to reassure
The house pack up with 4 men took just over an hour
On move day the following day the lorry had actually beaten me there
It was a locked down site and they unpacked and were off in record time
Not one thing was broken
Great team of blokes.
But really polite and helpful crew."
 
 
Team:
Paul Danny
 
 
   Business Reply:

Thank you for leaving a review of our services.
I am pleased that you were happy with our services. I hope your parents enjoy their new home.
 


Review 10 Mar 2020
Recommended by customer in CM3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went extremely well. Half the house was packed away the day before, the second half on the day.
 
Cost: £1200
 

"It could not have worked out better. The men were very friendly and asking what was too go all the time especially when it came to the garden area. I could not recommend them highly enough.

We were delighted with the way our move was handled and could not have asked for more. Thank You. It pays to use an experienced professional."
 
 
Team:
Paul
 
 
   Business Reply:

Thank you so much for taking the time to leave us a review. I will pass your comments on the team involved. Best of luck in your new home.
 


Review 28 Feb 2020
Recommended by customer in CO49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrived promptly . Courteous and very professional, our move went off without a hitch.

"Very prompt, courteous and extremely professional.
Our move went without a hitch .
Would definitely recommend without a moments hesitation.
We have used this company on two occasions now and have made many recommendations to friends and family and everyone have been exceptionally happy with the service received."
 
 
Team:
Dave Kevin Danny
 
 
   Business Reply:

Thank you for the review , it is much appreciated. Best of luck in your new home.
 


Review 8 Feb 2020
Recommended by customer in RM12
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Was very well organised, everyone involved was friendly, careful and efficient.

"The whole move was really well organised from start to finish, and completely stress free.
Everyone was very friendly and all our possessions were handled with care. The whole move was very efficient and quick yet careful. Would highly recommend to anyone."
 
 
 
   Business Reply:

Thank you for your review. Best of luck in your new home.
 


Review 5 Feb 2020
Recommended by customer in CM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from bungalow to a 2 story property. Also collect 6 bedroom units from another address en route.

"I was delighted with the service. Whilst my property was treated with care & respect the team were quick & efficient. They arrived promptly and worked very well as a team. I could not be happier & would recommend Paul & his team to any of my friends when they move. I was recommended to speak to Paul by a friend so he has a very good reputation in my circle of friends!"
 
 
Team:
Paul Freeman
 
 
   Business Reply:

Thank you so much for leaving a review it is much appreciated. Good luck in your new home.
 


Review 1 Jan 2020
Recommended by customer in RM14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very local move downsizing.

"I was very pleased with the professional attitude of the staff. The team and manager were punctual, organised and efficient. They treated my belongings with respect and worked quickly and calmly. The packing materials were of good quality. Mr Freeman was very helpful in reassuring me despite limited time between exchange and complexation and was polite."
 
 
Team:
Paul, Freeman, Daniel, David
 
 
   Business Reply:

Thank you for leaving a review. I am glad you were pleased with our service. Good luck in your new home.
 


Review 2 Dec 2019
Recommended by customer in Ss16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely satisfied removal men very polite and nothing was too much trouble for them. Would definitely recommend

"From getting my quote to moving to my new address all went smoothly, I would recommend this firm"
 
 
 
   Business Reply:

Thank you, I am glad you were pleased with the service. Best wishes in your new home.
 

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