C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/10
110 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 110 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The company were very professional and extremely helpful. Try helped the move go very smoothly. I had to change the dates a few times and they were very accommodating, taking away any anxiety. I wo...."   more
 
" On day of quote Paul was very professional and provided all the information required Our move took a more stressful turn with a Coronavirus lock down. But he was on hand late at night to reassure ...."   more
 
" It could not have worked out better. The men were very friendly and asking what was too go all the time especially when it came to the garden area. I could not recommend them highly enough. We were...."   more
 
" Very prompt, courteous and extremely professional. Our move went without a hitch . Would definitely recommend without a moments hesitation. We have used this company on two occasions now and hav...."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 28 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a three bedroom house with a large loft and two sheds to a 2 bedroom flat.
 
Cost: £575
 

"The company were very professional and extremely helpful. Try helped the move go very smoothly. I had to change the dates a few times and they were very accommodating, taking away any anxiety.

I would definitely use and recommend this removal company again.

Thank you all for your service."
 
 
Team:
Paul and two colleagues.
 
 
   Business Reply:

Thank you for your review, I am glad you were pleased with the service. Best of luck in your new home.
 


Review 24 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was to move my elderly parents from a 4 bedroom house downsizing to a 2 bedroom bungalow in a retirement village 2 hour drive away.
 
Cost: £1250
 

"On day of quote Paul was very professional and provided all the information required
Our move took a more stressful turn with a Coronavirus lock down.
But he was on hand late at night to reassure
The house pack up with 4 men took just over an hour
On move day the following day the lorry had actually beaten me there
It was a locked down site and they unpacked and were off in record time
Not one thing was broken
Great team of blokes.
But really polite and helpful crew."
 
 
Team:
Paul Danny didnít catch others names
 
 
   Business Reply:

Thank you for leaving a review of our services.
I am pleased that you were happy with our services. I hope your parents enjoy their new home.
 


Review 10 Mar 2020
Recommended by customer in CM3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went extremely well. Half the house was packed away the day before, the second half on the day.
 
Cost: £1200
 

"It could not have worked out better. The men were very friendly and asking what was too go all the time especially when it came to the garden area. I could not recommend them highly enough.

We were delighted with the way our move was handled and could not have asked for more. Thank You. It pays to use an experienced professional."
 
 
Team:
Paul and team
 
 
   Business Reply:

Thank you so much for taking the time to leave us a review. I will pass your comments on the team involved. Best of luck in your new home.
 


Review 28 Feb 2020
Recommended by customer in CO49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrived promptly . Courteous and very professional, our move went off without a hitch.

"Very prompt, courteous and extremely professional.
Our move went without a hitch .
Would definitely recommend without a moments hesitation.
We have used this company on two occasions now and have made many recommendations to friends and family and everyone have been exceptionally happy with the service received."
 
 
Team:
Dave,Kevin and Danny
 
 
   Business Reply:

Thank you for the review , it is much appreciated. Best of luck in your new home.
 


Review 8 Feb 2020
Recommended by customer in RM12
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Was very well organised, everyone involved was friendly, careful and efficient.

"The whole move was really well organised from start to finish, and completely stress free.
Everyone was very friendly and all our possessions were handled with care. The whole move was very efficient and quick yet careful. Would highly recommend to anyone."
 
 
 
   Business Reply:

Thank you for your review. Best of luck in your new home.
 


Review 5 Feb 2020
Recommended by customer in CM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from bungalow to a 2 story property. Also collect 6 bedroom units from another address en route.

"I was delighted with the service. Whilst my property was treated with care & respect the team were quick & efficient. They arrived promptly and worked very well as a team. I could not be happier & would recommend Paul & his team to any of my friends when they move. I was recommended to speak to Paul by a friend so he has a very good reputation in my circle of friends!"
 
 
Team:
Paul Freeman & the 2 excellent guys working with him.
 
 
   Business Reply:

Thank you so much for leaving a review it is much appreciated. Good luck in your new home.
 


Review 1 Jan 2020
Recommended by customer in RM14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very local move downsizing.

"I was very pleased with the professional attitude of the staff. The team and manager were punctual, organised and efficient. They treated my belongings with respect and worked quickly and calmly. The packing materials were of good quality. Mr Freeman was very helpful in reassuring me despite limited time between exchange and complexation and was polite."
 
 
Team:
Paul Freeman Daniel David whole team were good
 
 
   Business Reply:

Thank you for leaving a review. I am glad you were pleased with our service. Good luck in your new home.
 


Review 2 Dec 2019
Recommended by customer in Ss16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely satisfied removal men very polite and nothing was too much trouble for them. Would definitely recommend

"From getting my quote to moving to my new address all went smoothly, I would recommend this firm"
 
 
 
   Business Reply:

Thank you, I am glad you were pleased with the service. Best wishes in your new home.
 


Review 30 Nov 2019
Recommended by customer in RM13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a 3 bedroom house move.

"We used C Neale for our house move and I can not give enough praise to Paul who helped us. Paul arrived early and was extremely helpful all day offer lots of practical advice and support. Paul was very patient when we had a long delay waiting for the call from the solicitor to say the money had been transferred. Paul again was extremely helpful when unloading in to the new house and was on hand to help wherever needed. I would highly recommend using this company to anyone moving."
 
 
Team:
Paul
 
 
   Business Reply:

Many thanks for leaving a review. Good luck in your new home.
 


Review 17 Nov 2019
Recommended by customer in Cm13
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 2 bedroom house to a 4 bedroom house but we had lots of garden furniture, marbel table and plenty of glass furniture. Everything was looked after to the highest order.

"The move was made so easy by Paul and his team, everything was explained and looked after and we got our stuff into our new home so fast. Would highly recommend."
 
 
 
   Business Reply:

Thank you for taking the time to review our services, much appreciated. Good luck to you in your new home.
 


Review 7 Nov 2019
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kent to Essex should be easy but my purchaser hung onto his money until it was panic time at my new address.

"The team undertaking this move were very understanding and went a long way to calming me down and assuring me that this does happen on a regular basis.
Many thanks to the team involved in a move that turned out to be a long day for everyone, we got there in the end and all in one piece.
Not once did anyone apart from me show any frustration and the hanging around waiting for the call from the solicitor.
We decided to take the team for a late breakfast on us to show our appreciation as it was much deserved.
Thank you to everyone at C Neale Removals its a top company...
"
 
 
Team:
Dan, Kevin & Paul
 
 
   Business Reply:

Thank you for the review. Good luck in your new home.

Paul.
 


Review 1 Nov 2019
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved Home in Oct 2019 using C.Neale

"Paul came around to price up the Job, very good quote and in line with all the others
We just felt right with Paul
Anyway Move day came within 3 hours the House was packed up and ready to go , fast and very helpfully all 3 men was very Top Men
At the other end all unloaded and put in right rooms again very helpfully making Beds up and moving units around
Top Tip always leave out TEA and Coffee and Milk because you need a drew when moving"
 
 
Team:
Paul , Keith, Woods, one more
 
 
   Business Reply:

Thank you for your review. Glad to hear you were pleased with our services. Good luck in your new house.
 


Review 14 Oct 2019
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from two locations into one so Neale''s collected one lot of items and stored it overnight, then collected the second load the following day.

"Great service before the move, with a home visit, phone calls always answered & a clear quotation. They arrived on time both days, in a decent vehicle, and were so efficient at loading up that I couldn't keep up with them. We had to wait a while for the house keys at the other end but this was clearly no problem - everything was done with friendly good spirits. No breakages, no issues. Not the cheapest but I was happy to pay more for the flexibility of the two location pick up. Very happy."
 
 
 
   Business Reply:

Thank you for your comments. I am glad you were happy with the service provided. Good luck in your new home.
 


Review 20 Sep 2019
Recommended by customer in SY1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 3 bed maisonette to a 4 bed house in Shrewsbury they loaded most of the van the day before then loaded the rest of the items on van and drove up to Shrewsbury and unloaded all the boxes that were labelled in to the right rooms
 
Cost: £2200
 

"A truly amazing service from Paul and his team took all the stress of moving all the boxes and putting them were they were needed will happily recommend your severance to friends and family.

Thank you"
 
 
Team:
Paul was in charge was brilliant and the other guys that were with him were really good
 
 
   Business Reply:

Thank you for your comments.
Good luck in your new home.
Kind Regards
Paul.
 


Review 3 Sep 2019
Recommended by customer in GL5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We move from Essex to the Cotswolds over 3 days with full packing service from C. Neale removers. I chose them as they are a small established firm with a proud history.
 
Cost: £2950
 

"On the first day they loaded most of our possessions on the lorry being very considerate to us, leaving beds, dining room table and TV. There was difficult access to our house at the end of a cul de sac. This was achieved without fuss. Packing was done efficiently completing at 12:30 startig at 9am.

We saw them the following morning at 8am, unloading again was efficient. Our stuff was well looked after in the packing and the move for which we are grateful.

The guys were friendly which made our move a pleasure. I highly recommend this firm for house removal service.

We had It equipment, crockery, brewing vessels, some glass and all the usual kitchen stuff and sit stuff a small family have. We also had plants which were quite fragile but all arrived undamaged. I also had a heavy ceramic barbecue. The guys were more than helpful in placing stuff where we wanted it. Highly recommended.

We saw them the following morning at 8am, unloading again was efficient. Our stuff was well looked after in the packing and the move for which we are grateful.

The guys were friendly which made our move a pleasure. I highly recommend this firm for house removal service.

We had It equipment, crockery, brewing vessels, some glass and all the usual kitchen stuff and sit stuff a small family have. We also had plants which were quite fragile but all arrived undamaged. I also had a heavy ceramic barbecue. The guys were more than helpful in placing stuff where we wanted it. Highly recommended.

"
 
 
Team:
Paul, Kevin, Dave
 
 
   Business Reply:

Thank you for your kind comments.
good luck in your new home.
 


Review 27 Aug 2019
Recommended by customer in CM16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move
 
Cost: £600
 

"Excellent in every respect"
 
 
 
   Business Reply:

Thank you for taking the time to leave a review. Much appreciated.
 


Review 15 Aug 2019
Recommended by customer in TN38

 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was extremely impressed with the professionalism of this company. The removal men were courteous and nothing was too much trouble. They supplied all the boxes, packing materials and bubble wrap. They were on time and delivered exactly what I agreed with them and more. I would recommend them as an excellent, very professional team of workers. Thank you very much guys x

"Paul came to my house to talk about the move, explained what needed to be done, supplied boxes and wrapping materials, for any items that I wanted to pack, plus when they arrived they had even more packing materials for the packing they were going to do (delicate china etc.)

He sent the estimate when he said he would and I agreed it. I also informed him of the removal date at that time.

The team turned up the day before and packed the biggest lorry I have ever seen, it took almost the whole of my house. When it was full they took it away to store it securely overnight.

The day of the move, a smaller lorry turned up with two operatives, who completed the removal of the rest of the items. Whilst they were doing this the other removal van left for the new house from the lock up storage. When the house was completely empty I locked up for the last time and left and drove to the new house.

Upon my arrival, because the people moving out had not gone, they left the pace open so the removal guys could then start to empty the lorries, they had almost completed the task,just a few item in the large lorry to be put into the house. I was really impressed, I also received a phone call from Paul whilst on my way. asking me where specific pieces of furniture were to be placed (which I was amazed at)

This is a very experienced team, who know exactly what they are doing and can be trusted completely to get on with the job in hand.

I have absolutely no experience of moving house, but Paul and his team made me feel confident they would do a very good job that I would be completely satisfied with, for which I thank them all. They have no idea what a weight they took off of me.... I would use them again without hesitation.

"
 
 
Team:
Paul Freeman is the owner and I do not remember the names of the workers, but they were all excellent
 
 
   Business Reply:

Thank you so much for your feedback, it is much appreciated. Best of luck in your new home.
Paul.
 


Review 11 Aug 2019
Recommended by customer in SS6

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
bungalow to house move at short notice
 
Cost: £950
 

"Excellent service. Very professional and trustworthy. I was very impressed with the efficiency with the team and cannot thank them enough. We had no breakables and they made our move as stress free as possible. Thank you!"
 
 
 
   Business Reply:

Thank you for leaving a review, much appreciated. Pleased you were happy with our service. Good luck in your new home.
 


Review 1 Aug 2019
Recommended by customer in TF3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went brilliantly. My old house was packed up super quick, including all my pot plants, and unpacked very efficiently. The boys doing the job were really friendly and helpful.
 
Cost: £2100
 

"I moved from a London Borough to the West Midlands. My house was packed up on the day I completed my purchase and delivered to my new address the following morning. This was the first time I had moved home in 36 years and C Nealeís made it a stress free experience for me. All boxes, tape and labels were supplied as I packed up most of the house myself. If anyone is thinking of using a removal firm to move their belongings then I would certainly recommend them to use this company."
 
 
Team:
Dave and Kev
 
 
   Business Reply:

Thank you so much for your kind comments. I am glad you were pleased with our service.
Good luck in your new home.

Paul.
 


Review 21 Jul 2019
Recommended by customer in RM13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two bedroom house moving a fair distance away.
 
Cost: £1200
 

"Great experience, made a very stressful day a little less stressful."
 
 
 
   Business Reply:

Thank you for your comments.
Much appreciated.
 

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