C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/100
263 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 263 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property
 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed
 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Paul and co were so helpful, polite and careful with all our belongings. It was a big job and took 3 days in total. I cannot thank the chaps enough for working so hard and so efficiently during what i...."   more
 
" The second time we have used C Neale’s. We used them twelve years ago for my parents and were so happy we went directly to them again for our own move. From beginning to end their service was friendly...."   more
 
" Danny from Neales removals visited the day before the move and packed. A superb job completed professionally. The day of the move was seamless with an early arrival and packing. Furniture items were d...."   more
 
" We asked Neales to transfer a large wooden settle from Essex to West Sussex. Their service was excellent: careful, courteous and punctual, even to the extent of ringing us to let us know they were 15 ...."   more
 
 
About Us

We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 15 Jul 2024
Recommended by customer in Cm1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a 3 storey home to another 3 storey home with narrow staircase

"Paul and co were so helpful, polite and careful with all our belongings. It was a big job and took 3 days in total. I cannot thank the chaps enough for working so hard and so efficiently during what is always a very stressful time. Every item was delivered safely, nothing was lost. I highly recommend C Neale removals. We have employed them both times we moved."
 
 
Team:
Paul
 
 
   Business Reply:
Thank you so much for the review , very much appreciated. Best wishes in your amazing new home , a very unique property.
Kind regards

Paul.
C.NEALE REMOVALS
 

Review 26 Jun 2024
Recommended by customer in SO51
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Household from Essex to Hampshire, two large vans over two days

"The second time we have used C Neale’s. We used them twelve years ago for my parents and were so happy we went directly to them again for our own move. From beginning to end their service was friendly, polite and cheerful - their attitude made what could have been a very stressful two days much much easier. We did our own packing (their packing service for my parents in 2012 was excellent) and there was no quibble when we asked for extra packaging materials. Happy customers. 😊"
 
 
Team:
Sorry cannot remember all the names but Paul led the operation
 
 
   Business Reply:
Thank you so much for the kind words.
Hope you have settled in to your lovely new home.
Thank you.

paul.
 

Review 24 Jun 2024
Recommended by customer in CT11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Hornchurch to Ramsgate

"Danny from Neales removals visited the day before the move and packed. A superb job completed professionally. The day of the move was seamless with an early arrival and packing. Furniture items were diesassembled to enable them to be put in the van and of course re-assembled. Unpacking at the other end was also superb, items weer moved into rooms as requested and furniture placed appropriately. Heavy items such as the washing machinie were moved with no complaint.
Danny and Dave were helpful professional and polite. Thank you for making a potentially stressful day, not stressful!"
 
 
Team:
Danny and Dave
 
 
   Business Reply:
Thank you very much for the review,its great to get such positive reviews from our customers.
Best wishes in your new home.

C.NEALE
 

Review 7 Jun 2024
Recommended by customer in PO19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Transfer of a large wooden settle from Essex to West Sussex.

"We asked Neales to transfer a large wooden settle from Essex to West Sussex. Their service was excellent: careful, courteous and punctual, even to the extent of ringing us to let us know they were 15 minutes away. We can thoroughly recomment them."
 
 
Team:
Paul Freeman and a colleague
 
 
   Business Reply:
Thank you for the review , much appreciated ,as was the lovely cup of tea.

Many Thanks

Paul.
 

Review 30 May 2024
Recommended by customer in NW!
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
They have done moves and storage for us and they are kind, helpful and just a great company to work with.

"I cannot recommend C Neale's highly enough. We have used them repeatedly for the past 5 years and they are just fantastic."
 
 
Team:
Paul
 
 
   Business Reply:
Thank you so much for the review , its a pleasure to work for you.

Kind Regards

Paul.
 

Review 30 May 2024
Recommended by customer in ig87
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a four bedroom family home to a 2 bedroom bungalow for my elderly mother. Neale''s provided boxes, tape and bags to assist the efficient and safe transit of posessions. Although the location was close the logistics are always complicated.

"We found the whole process of engaging with Paul at Neale's to be extremely positive. Paul is knowledgable and experienced in every part of the process which is obviously stressful and taxing for most.

I cannot remember the last time i dealt with a business where every aspect of the relationship was so positive. Paul and the guys were so incredibly efficient and hard-working that the stress of moving was honestly not felt by us. His team were real professionals, super fast, polite and warm and engaging. A team of friendly gents focussed on doing a good job. A lovely mix of dedication, experience, etiquette and efficiency.

All in all they made the difference to a potentially stressful day, moving out of our family home after 47 years was always going to be emotional but with Paul and his crack team it was perfection.

I couldn't recommend Neales highly enough. 10 out of 10 for me and how often do you get to say that!?"
 
 
Team:
Ahhhh I am not good with remembering names! They were ace though.
 
 
   Business Reply:
Thank you so much for the review , the whole team appreciate the positive feed back on their work.
Best wishes to your Mum in her lovely new home.

Regards

Paul.
 

Review 18 May 2024
Recommended by customer in RM12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Hornchurch to Brentwood.

"What a fantastic bunch of guys!
Efficient, reliable, hard working and professional.
Had a very long day waiting for our money to transfer, their patience and enthusiasm was invaluable.
I cannot rate how good this company is!
Thank you C Neale Removals!"
 
 
 
   Business Reply:
Thank you so much for the review , it is much appreciated. Good luck in your new home.
 

Review 28 Apr 2024
Recommended by customer in Rm16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Paul is a true gentleman came to visit for a quote and nothing was too much for him. On the day we was moving our parents (well they was) the 3 gents on time they came in and did not stop working and when I mean did not stop they had only one cuppa bless them ! I just left them too it they move went very smoothly would recommend anyone to use them and if I ever move again they are on the top of my list 😊

"3 men came on time worked the whole time they was there did not stop. All 3 men was true gents. Nothing was too much trouble for them. Paul came to give the quote and he assured me not to worry if things changes on the day not a problem he made my parents move run smoothly thank you Paul and the other 2 gents."
 
 
Team:
Paul, Paul’s brother (who was polite and old school) and another younger man sorry I have forgot their names 😬
 
 
   Business Reply:
Thank you so much for the review, very much appreciated , I hope your parents have settled in their new home.

Kind Regards

Paul.
 

Review 10 Apr 2024
Recommended by customer in Co11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 4 bed house with an hours journey to a 2 bed bungalow

"When we first met with Paul for a quote he was helpful friendly and efficient.
He gave use some helpful and useful tips for the move.
His team were friendly efficient and polite as well as a calming affect for us on the day of the move that can be a stressful day made much easier with their support and team work.

I would 100% recommends their service and use them again if needed in the future.

Thank you to you all we are very grateful"
 
 
Team:
Paul Kevin Dan Glen
 
 
   Business Reply:
Thank you so much for the review it is very much appreciated , I will pass on to the guys. Very best wishes in your new home.
(Tea & biscuits also much appreciated).

Kind Regards

Paul.

C.NEALE
 

Review 2 Apr 2024
Recommended by customer in RM12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a three bed house to another three bed house over the Easter Weekend

"What an amazing service from start to finish. Paul came over to assess what needed to be moved and gave me a quote, which I jumped at as we moved over the Easter weekend so I thought we would have to pay more for that. On the day the movers turned up right on time and got to work straight away. They were so quick and careful with our belongings and even some bits that I had failed to pack yet or hadn't packed correctly they just did for me. I would recommend C Neale to anyone and everyone and cannot sing their praises enough! Thank you for making a stressful move so much easier."
 
 
Team:
Paul and 4 other team members (sorry I didn't catch the names)
 
 
   Business Reply:
Thank you so much for leaving a review for us , always appreciated , I will pass your comments on to the team. Best wishes in your new property.
Kind Regards
Paul.
C.NEALE REMOVALS
 

Review 8 Mar 2024
Recommended by customer in RM12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House contents removed, placed in Neales own storage and returned 3 days later. Very satisfied. Professional and likeable staff.

"Happy from start to finish. Storage period needed to be extended by one day and this was accommodated without hassle and at no extra cost."
 
 
Team:
Paul, Danny, Dave
 
 
   Business Reply:
Thank you for the review , always appreciated by our teams.
Thank you for your business.

Kind Regards

Paul.

C.NEALE REMOVALS & STORAGE
 

Review 29 Feb 2024
Recommended by customer in HU14
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A 3-day event... packing and moving us 200 miles.

"This was the 4th time we have used Neale's, and we received the same excellent service. The staff are all friendly, helpful and professional; nothing was lost, damaged, or broken. I particularly appreciated a personal visit to produce the estimate, rather than the request for me to walk around the house filming on my phone that some other companies seem to require."
 
 
 
   Business Reply:
Thank you so much for the review , I will pass your comments on to the team. Best wishes in your new home and new job.
Kind regards
Paul.
C.NEALE
 

Review 26 Feb 2024
Recommended by customer in RM3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My wife, toddler and I recently moved from a two bed terraced house to a four bed semi-detached house twenty minutes away. Neales provided us with a packing and removal service.

"Neale's Removals were absolutely top-draw. I have been singing their praises ever since we moved in and I will continue to recommend them to anyone thinking of moving. From Dave's initial visit to provide a quote through to the unloading of the final box on completion day, Neales were faultless. Moving home is incredibly stressful but Neale's did absolutely everything to minimise that stress as much as possible.

Big thank you to the team."
 
 
Team:
Paul, Dave, Dan, Chris and Kevin
 
 
   Business Reply:
Thank you for taking the time to review our services , it is much appreciated.Glad you were pleased with our work . Best wishes in your new home.
Kind Regards.
C.NEALE
 

Review 25 Feb 2024
Recommended by customer in SS7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
When Paul came round to do the quote, he even enquired if I had a carrier for the cat to be transported in on moving day.

"I was nervous about all my belongings being moved safely but Paul put me at complete ease. The move went as smooth as it possibly could and it was due to Paul and the team of movers, they were all brilliant.
I cannot recommend this company enough, they were fantastic from beginning to end.
They were friendly, professional and respectful,the move went like a dream and I felt confident in entrusting them with my belongings, I felt in safe hands from the start to the finish of the process."
 
 
Team:
Danny and the team were great, I can't remember the other names but all 3 were lovely and I cannot thank them enough.
 
 
   Business Reply:
Thank you so much for your comments it is very much appreciated. I`m pleased you were happy with our services. Best wishes in your new home.
Kind Regards

Paul.
 

Review 24 Feb 2024
Recommended by customer in PE12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move went without a hitch.

"Tony and Dave were so friendly but absolute professionals. They took so much care with our furniture. I could not recommend you guys highly enough. Thank you so much."
 
 
Team:
Tony and Dave
 
 
   Business Reply:
Thank you for the review ,I will pass your comments on to the team.
Thank you.

Paul.
 

Review 22 Feb 2024
Recommended by customer in RM12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1st floor flat

"From the initial phone call I was impressed that Paul told me he would visit and explain everything, the meeting was very helpful and informative, I was given a price for the job and agreed. He then visited again with all the boxes, bubble wrap, paper, plastic bags and packing tape. Day of the move the guys were on time, polite and very helpful. They definitely know their job and were so efficient I was extremely happy. I have told a few people that if they know anyone that is going to move I would certainly recommend C Neales. They get a ten out of ten from me."
 
 
Team:
Paul Chris Dan & Dave
 
 
   Business Reply:
Thanks for the review , its great to get such positive feedback from customers. Best wishes in your new home.
Many Thanks

Paul.
C.NEALE REMOVALS.
 

Review 13 Feb 2024
Recommended by customer in Cm13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Double move

"Paul and his team were so good and helpful they were so professional and hard working I couldn’t thank them enough I would recommend them to anyone"
 
 
Team:
Paul. Dave Daniel
 
 
   Business Reply:
Thank you for leaving a review , best wishes in your new home.
Kind regards
Paul.
 

Review 10 Feb 2024
Recommended by customer in KT13
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Full pack and move service from 3 bedroom house from Essex to Surrey.

"Paul was very responsive to my initial inquiry and and helpfully answered any questions we had. The property was visited to quote within a couple of days of inquiring, and a full detailed quote provided the following day.
Paul and his team were punctual, polite and very diligent in their packing. We had zero breakages and damage, and really could not have done the move without them.
Would highly recommend - thank you Paul for the excellent service."
 
 
Team:
Paul, Dave, Kevin, Danny
 
 
   Business Reply:
Thank you very much for leaving us a review it is much appreciated. Best wishes in your lovely new home.
Kind Regards
Paul.
 

Review 2 Jan 2024
Recommended by customer in RM14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were only moving 10minutes drive away. Paul came round to assess what would need to go and discuss the process. Boxes and packing materials were delivered before the move. We packed our own boxes and they dealt with the larger items on the day. They dismantled, protected and packed large items for us and rebuilt some in the new house. Fantastic service.

"C Neale are fantastic!
The guys couldn’t have been more helpful!
They made moving day easy and less stressful.
Friendly professionals, even when they were working in heavy rain all day!
Would recommend and use again."
 
 
 
   Business Reply:
Thank you so much for the review , it is very much appreciated.
Happy New Year to you , and best wishes in your new home.

Paul.
 

Review 14 Dec 2023
Recommended by customer in SS6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4 bedroom house to bigger 4 bedroom house within the same town.

"Absolutely excellent from start to finish. Couldn't be happier. Made moving a lot less stressful."
 
 
 
   Business Reply:
Thank you for taking time to leave a review , much appreciated. Have a happy Xmas and prosperous New Year.
 
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