C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.9/10
101 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 101 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The move was made so easy by Paul and his team, everything was explained and looked after and we got our stuff into our new home so fast. Would highly recommend."   more
 
" The team undertaking this move were very understanding and went a long way to calming me down and assuring me that this does happen on a regular basis. Many thanks to the team involved in a move that...."   more
 
" Paul came around to price up the Job, very good quote and in line with all the others We just felt right with Paul Anyway Move day came within 3 hours the House was packed up and ready to go , fa...."   more
 
" Great service before the move, with a home visit, phone calls always answered & a clear quotation. They arrived on time both days, in a decent vehicle, and were so efficient at loading up that I could...."   more
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 98%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 98%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 90%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 97%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 92%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 87%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 19
belongings 10
boxes 14
C 19
care 9
definitely 10
delivered 9
easy 11
efficient 24
excellent 17
experience 16
extremely 12
family 11
fantastic 8
free 7
friendly 33
furniture 12
good 13
Great 18
guys 14
hard 9
helpful 25
highly 25
just 7
loaded 10
lorry 9
Neale 16
Neales 23
needed 11
packed 12
packing 14
Paul 26
Polite 19
process 8
professional 26
punctual 9
quick 8
quickly 11
quote 9
received 9
recommend 49
removal 24
Removals 8
service 31
smoothly 9
stress 17
stressful 10
team 33
Thank 16
trouble 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 17 Nov 2019
Recommended by customer in Cm13
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 2 bedroom house to a 4 bedroom house but we had lots of garden furniture, marbel table and plenty of glass furniture. Everything was looked after to the highest order.

"The move was made so easy by Paul and his team, everything was explained and looked after and we got our stuff into our new home so fast. Would highly recommend."
 
 
 
   Business Reply:

Thank you for taking the time to review our services, much appreciated. Good luck to you in your new home.
 


Review 7 Nov 2019
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kent to Essex should be easy but my purchaser hung onto his money until it was panic time at my new address.

"The team undertaking this move were very understanding and went a long way to calming me down and assuring me that this does happen on a regular basis.
Many thanks to the team involved in a move that turned out to be a long day for everyone, we got there in the end and all in one piece.
Not once did anyone apart from me show any frustration and the hanging around waiting for the call from the solicitor.
We decided to take the team for a late breakfast on us to show our appreciation as it was much deserved.
Thank you to everyone at C Neale Removals its a top company...
"
 
 
Team:
Dan, Kevin & Paul
 
 
   Business Reply:

Thank you for the review. Good luck in your new home.

Paul.
 


Review 1 Nov 2019
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved Home in Oct 2019 using C.Neale

"Paul came around to price up the Job, very good quote and in line with all the others
We just felt right with Paul
Anyway Move day came within 3 hours the House was packed up and ready to go , fast and very helpfully all 3 men was very Top Men
At the other end all unloaded and put in right rooms again very helpfully making Beds up and moving units around
Top Tip always leave out TEA and Coffee and Milk because you need a drew when moving"
 
 
Team:
Paul , Keith, Woods, one more
 
 
   Business Reply:

Thank you for your review. Glad to hear you were pleased with our services. Good luck in your new house.
 


Review 14 Oct 2019
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from two locations into one so Neale''s collected one lot of items and stored it overnight, then collected the second load the following day.

"Great service before the move, with a home visit, phone calls always answered & a clear quotation. They arrived on time both days, in a decent vehicle, and were so efficient at loading up that I couldn't keep up with them. We had to wait a while for the house keys at the other end but this was clearly no problem - everything was done with friendly good spirits. No breakages, no issues. Not the cheapest but I was happy to pay more for the flexibility of the two location pick up. Very happy."
 
 
 
   Business Reply:

Thank you for your comments. I am glad you were happy with the service provided. Good luck in your new home.
 


Review 20 Sep 2019
Recommended by customer in SY1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 3 bed maisonette to a 4 bed house in Shrewsbury they loaded most of the van the day before then loaded the rest of the items on van and drove up to Shrewsbury and unloaded all the boxes that were labelled in to the right rooms
 
Cost: £2200
 

"A truly amazing service from Paul and his team took all the stress of moving all the boxes and putting them were they were needed will happily recommend your severance to friends and family.

Thank you"
 
 
Team:
Paul was in charge was brilliant and the other guys that were with him were really good
 
 
   Business Reply:

Thank you for your comments.
Good luck in your new home.
Kind Regards
Paul.
 


Review 3 Sep 2019
Recommended by customer in GL5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We move from Essex to the Cotswolds over 3 days with full packing service from C. Neale removers. I chose them as they are a small established firm with a proud history.
 
Cost: £2950
 

"On the first day they loaded most of our possessions on the lorry being very considerate to us, leaving beds, dining room table and TV. There was difficult access to our house at the end of a cul de sac. This was achieved without fuss. Packing was done efficiently completing at 12:30 startig at 9am.

We saw them the following morning at 8am, unloading again was efficient. Our stuff was well looked after in the packing and the move for which we are grateful.

The guys were friendly which made our move a pleasure. I highly recommend this firm for house removal service.

We had It equipment, crockery, brewing vessels, some glass and all the usual kitchen stuff and sit stuff a small family have. We also had plants which were quite fragile but all arrived undamaged. I also had a heavy ceramic barbecue. The guys were more than helpful in placing stuff where we wanted it. Highly recommended.

We saw them the following morning at 8am, unloading again was efficient. Our stuff was well looked after in the packing and the move for which we are grateful.

The guys were friendly which made our move a pleasure. I highly recommend this firm for house removal service.

We had It equipment, crockery, brewing vessels, some glass and all the usual kitchen stuff and sit stuff a small family have. We also had plants which were quite fragile but all arrived undamaged. I also had a heavy ceramic barbecue. The guys were more than helpful in placing stuff where we wanted it. Highly recommended.

"
 
 
Team:
Paul, Kevin, Dave
 
 
   Business Reply:

Thank you for your kind comments.
good luck in your new home.
 


Review 27 Aug 2019
Recommended by customer in CM16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move
 
Cost: £600
 

"Excellent in every respect"
 
 
 
   Business Reply:

Thank you for taking the time to leave a review. Much appreciated.
 


Review 15 Aug 2019
Recommended by customer in TN38

 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was extremely impressed with the professionalism of this company. The removal men were courteous and nothing was too much trouble. They supplied all the boxes, packing materials and bubble wrap. They were on time and delivered exactly what I agreed with them and more. I would recommend them as an excellent, very professional team of workers. Thank you very much guys x

"Paul came to my house to talk about the move, explained what needed to be done, supplied boxes and wrapping materials, for any items that I wanted to pack, plus when they arrived they had even more packing materials for the packing they were going to do (delicate china etc.)

He sent the estimate when he said he would and I agreed it. I also informed him of the removal date at that time.

The team turned up the day before and packed the biggest lorry I have ever seen, it took almost the whole of my house. When it was full they took it away to store it securely overnight.

The day of the move, a smaller lorry turned up with two operatives, who completed the removal of the rest of the items. Whilst they were doing this the other removal van left for the new house from the lock up storage. When the house was completely empty I locked up for the last time and left and drove to the new house.

Upon my arrival, because the people moving out had not gone, they left the pace open so the removal guys could then start to empty the lorries, they had almost completed the task,just a few item in the large lorry to be put into the house. I was really impressed, I also received a phone call from Paul whilst on my way. asking me where specific pieces of furniture were to be placed (which I was amazed at)

This is a very experienced team, who know exactly what they are doing and can be trusted completely to get on with the job in hand.

I have absolutely no experience of moving house, but Paul and his team made me feel confident they would do a very good job that I would be completely satisfied with, for which I thank them all. They have no idea what a weight they took off of me.... I would use them again without hesitation.

"
 
 
Team:
Paul Freeman is the owner and I do not remember the names of the workers, but they were all excellent
 
 
   Business Reply:

Thank you so much for your feedback, it is much appreciated. Best of luck in your new home.
Paul.
 


Review 11 Aug 2019
Recommended by customer in SS6

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
bungalow to house move at short notice
 
Cost: £950
 

"Excellent service. Very professional and trustworthy. I was very impressed with the efficiency with the team and cannot thank them enough. We had no breakables and they made our move as stress free as possible. Thank you!"
 
 
 
   Business Reply:

Thank you for leaving a review, much appreciated. Pleased you were happy with our service. Good luck in your new home.
 


Review 1 Aug 2019
Recommended by customer in TF3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went brilliantly. My old house was packed up super quick, including all my pot plants, and unpacked very efficiently. The boys doing the job were really friendly and helpful.
 
Cost: £2100
 

"I moved from a London Borough to the West Midlands. My house was packed up on the day I completed my purchase and delivered to my new address the following morning. This was the first time I had moved home in 36 years and C Neale’s made it a stress free experience for me. All boxes, tape and labels were supplied as I packed up most of the house myself. If anyone is thinking of using a removal firm to move their belongings then I would certainly recommend them to use this company."
 
 
Team:
Dave and Kev
 
 
   Business Reply:

Thank you so much for your kind comments. I am glad you were pleased with our service.
Good luck in your new home.

Paul.
 


Review 21 Jul 2019
Recommended by customer in RM13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two bedroom house moving a fair distance away.
 
Cost: £1200
 

"Great experience, made a very stressful day a little less stressful."
 
 
 
   Business Reply:

Thank you for your comments.
Much appreciated.
 


Review 14 Jul 2019
Recommended by customer in E18

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
10/10 experience
 
Cost: £1830
 

"Fantastic service throughout. Punctual, polite, quick and efficient- real professionals. Would recommend 10/10"
 
 
 
   Business Reply:

Thank you for your kind comments . We appreciate the feedback.
Good luck in your new home.
 


Review 3 Jul 2019
Recommended by customer in SS15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A great team would recommend without any hesitation thanks very much Guys
 
Cost: £1000
 

"Great"
 
 
 
   Business Reply:

Thank you for taking the time to review our services, much appreciated.
 


Review 19 Jun 2019
Recommended by customer in W1S1
 My Age: 30 - 39 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two office moves - one major and one minor.

"I have used C Neale / Neales Removals for two office moves and I could not recommend them more highly. They are extremely professional, reliable, efficient and friendly. They take great pride in their work which and moved our existing and new furniture 'as if it were their own' and nothing was too much trouble.

Thank you so much for two fantastic experiences."
 
 
Team:
Paul Freeman and his team
 
 
   Business Reply:

Thank you for taking the time to leave a review, it is much appreciated. It is a pleasure to work for you.
 


Review 18 Jun 2019
Recommended by customer in CM12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
1Day move
 
Cost: £954
 

"Thank you so much to the Team at C Neal that helped us move. They all worked so hard and had our house cleared and loaded into their van in no time at all. The whole team were friendly & professional and I will continue to highly recommend them to family & friends . Booking them was worth every penny our move day couldn’t of gone better thanks Guys!"
 
 
Team:
Everyone in The Team was fantastic
 
 
   Business Reply:

Thank you for your kind comments , much appreciated. Good luck in your new home.
 


Review 10 Jun 2019
Recommended by customer in E18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local house move with packing and removal done by the company
 
Cost: £1500
 

"Lovely company to deal with. I was pleased to have some of the packing done for me the day before, which reduced stress on the day.

The team members were very helpful and got on with the task swiftly and professionally. When the actual move was delayed by some hours they were good humoured, calm and cheerful.

I have no hesitation in recommending this company."
 
 
Team:
Paul Freeman
 
 
   Business Reply:

Thank you for leaving a review of our services. I am pleased you were happy with the service that we provide.
Good luck in your new home.
Kind Regards
Paul & TEAM.
 


Review 5 Jun 2019
Recommended by customer in IG11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Took away my furniture and belongings into storage.
 
Cost: £360
 

"C.Neale was recommended by a friend who had used them last year.
I phoned and they visited to assess the job gave me a price very quickly and were able to remove my belongings at very short notice.

The removal men themselves were very polite, professional and fast."
 
 
Team:
Did not get all their names.
 
 
   Business Reply:

Thank you for your comments.
 


Review 27 May 2019
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This is second time we used this company and we were not disappointed.

"Very helpful and friendly team led by Mr Paul Freeman. Very please with the move - went like clockwork - would recommend them every time. Very pleased and happy!"
 
 
Team:
Paule Freeman and his team of merry men!
 
 
   Business Reply:

Thank you for taking the time to leave a review. I am glad to hear that you were pleased with the service we provide. Good luck in your new home.
Kind Regards
Paul.
 


Review 30 Apr 2019
Recommended by customer in CM3
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom to 5 bedroom house.

"Great guys. Really friendly, helpful and considerate. We used their storage too which was really good value."
 
 
 
   Business Reply:

Thank you for your kind comments. I am glad you were pleased with our service. Best of luck in your lovely new home.
Paul.
 


Review 1 Apr 2019
Recommended by customer in RM11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from larger house to smaller acvomkdation.
 
Cost: £750
 

"We felt confident that our belongings would be carefully looked after and transported to our new address.
They arrived on time and completed the job in a quick and efficient manner.
Everything was organised and we were amazed how quickly our house was cleared.
On arrival at our new address the unpacking was quickly completed.
Paul and Kevin were extremely polite and helpful throughout the whole day making the whole experience stress free.
I would not hesitate to recommend this firm if you need a reliable, friendly efficient company to help you through one of the most stressful times in life.
"
 
 
Team:
Paul and Kevin has
 
 
   Business Reply:

Thank you for your feedback, much appreciated.
Good luck in your new home.
 

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