C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/10
117 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 117 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We would highly recommend Paul and his team. So efficient and a genuinely lovely crew. We moved in difficult circumstances ie,Covid 19. They respected our space and we could not have asked for more. Y...."   more
 
" The removers were punctual, careful and asked us where items were going if there we’re any info missing on boxes. A great move- we’ll executed"   more
 
" First great impressions after receiving the quote. Tbh was the only quote I received as I was that confident all would go well. We done a simultaneous exchange and complete on 24/4/20. The guys turned...."   more
 
" The removal team were very helpful and polite worked very hard didn’t stop and were very careful with all our belongings would not hesitate to recommend them to all."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 19 May 2020
Recommended by customer in RM12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional and organised. Could not believe how quick we were moved. Very courteous at all times.

"We would highly recommend Paul and his team. So efficient and a genuinely lovely crew. We moved in difficult circumstances ie,Covid 19. They respected our space and we could not have asked for more. You will not be disappointed."
 
 
 
   Business Reply:

Thank you so much for your comments. The very best of luck in your new home.
 


Review 18 May 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Romford Essex to Sudbury Suffolk. 5 bed to 4.
 
Cost: £1080
 

"The removers were punctual, careful and asked us where items were going if there we’re any info missing on boxes. A great move- we’ll executed"
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for taking the time to review our service, I am glad that you were pleased with the move. Good luck in your new home.
 


Review 25 Apr 2020
Recommended by customer in RM11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pretty straightforward move. Mainly boxes and small amount of furniture. Couple of items were dismantled and put back together
 
Cost: £996
 

"First great impressions after receiving the quote. Tbh was the only quote I received as I was that confident all would go well. We done a simultaneous exchange and complete on 24/4/20. The guys turned up about 8.30 am and started loading. The speed at which they loaded the vans was quite unbelievable.

There were four guys and all very polite and friendly. I was quite overwhelmed when I got in to the new property for personal reasons, and a few of them asked if I was ok and reassured me which I thought was lovely.

Would definitely recommend.

Many thanks again

Angela"
 
 
Team:
Rob
 
 
   Business Reply:

Thank you for taking the time to leave a review. I am glad that you were pleased with our services. Best of luck in your new home.
Kind regards Paul & team.
 


Review 24 Apr 2020
Recommended by customer in RM14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house was held up by solicitors but Neale removals were very understanding and helpful and we got here in the end.

"The removal team were very helpful and polite worked very hard didn’t stop and were very careful with all our belongings would not hesitate to recommend them to all."
 
 
 
   Business Reply:

Thank you so much for leaving a review.
We do appreciate it , best of luck in your new home.
 


Review 23 Apr 2020
Recommended by customer in SS11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal was very professional and the guys did not hang about from the time they arrived to finish. I was so pleased and want to say thank you Regards

"It was a fantastic service and I would recommend your services to all my friends and family.
Fantastic company and so professional"
 
 
Team:
Paul, kevin
 
 
   Business Reply:

Thank you for leaving a review. I am pleased that you were happy with our service. Good luck in your new home.
 


Review 14 Apr 2020
Recommended by customer in RM16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I don`t think you could improve on the excellent service they gave us. this company were the best set of men I have come across most helpful very efficient on time nothing to much trouble
dispite having to wait at the new address they just got on with the job

excellent service would rate them as a 10 out of 10"
 
 
Team:
paul
 
 
   Business Reply:

Thank you so much for taking the time to review our services, it is much appreciated. All the best in your new home.Kind Regards.
Paul.
 


Review 7 Apr 2020
Recommended by customer in RM12
 My Age: 30 - 39 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a move from a 2 bed house to a 3 bed house. Items included usual house belongings, exercise bike, washing machine, beds etc

"Really pleased with the service provided on this move. The guys were very polite and arrived when they said they would. They had the whole house packed in the truck in no time at all and took good care when handling all the items.

Similar when unpacking, really quick and efficient.

My wife and I both said best money we had spent in years as would have taken us days to move all our belongings and would have been very stressful.

They took all the stress out of it, was really pleased with the service and would definitely recommend. Great value for money."
 
 
Team:
Paul, Danny
 
 
   Business Reply:

Thank you. I am glad you were pleased with our service. Good luck in your new home.
 


Review 28 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a three bedroom house with a large loft and two sheds to a 2 bedroom flat.
 
Cost: £575
 

"The company were very professional and extremely helpful. Try helped the move go very smoothly. I had to change the dates a few times and they were very accommodating, taking away any anxiety.

I would definitely use and recommend this removal company again.

Thank you all for your service."
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for your review, I am glad you were pleased with the service. Best of luck in your new home.
 


Review 24 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was to move my elderly parents from a 4 bedroom house downsizing to a 2 bedroom bungalow in a retirement village 2 hour drive away.
 
Cost: £1250
 

"On day of quote Paul was very professional and provided all the information required
Our move took a more stressful turn with a Coronavirus lock down.
But he was on hand late at night to reassure
The house pack up with 4 men took just over an hour
On move day the following day the lorry had actually beaten me there
It was a locked down site and they unpacked and were off in record time
Not one thing was broken
Great team of blokes.
But really polite and helpful crew."
 
 
Team:
Paul Danny
 
 
   Business Reply:

Thank you for leaving a review of our services.
I am pleased that you were happy with our services. I hope your parents enjoy their new home.
 


Review 10 Mar 2020
Recommended by customer in CM3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went extremely well. Half the house was packed away the day before, the second half on the day.
 
Cost: £1200
 

"It could not have worked out better. The men were very friendly and asking what was too go all the time especially when it came to the garden area. I could not recommend them highly enough.

We were delighted with the way our move was handled and could not have asked for more. Thank You. It pays to use an experienced professional."
 
 
Team:
Paul
 
 
   Business Reply:

Thank you so much for taking the time to leave us a review. I will pass your comments on the team involved. Best of luck in your new home.
 


Review 28 Feb 2020
Recommended by customer in CO49
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Arrived promptly . Courteous and very professional, our move went off without a hitch.

"Very prompt, courteous and extremely professional.
Our move went without a hitch .
Would definitely recommend without a moments hesitation.
We have used this company on two occasions now and have made many recommendations to friends and family and everyone have been exceptionally happy with the service received."
 
 
Team:
Dave Kevin Danny
 
 
   Business Reply:

Thank you for the review , it is much appreciated. Best of luck in your new home.
 


Review 8 Feb 2020
Recommended by customer in RM12
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Was very well organised, everyone involved was friendly, careful and efficient.

"The whole move was really well organised from start to finish, and completely stress free.
Everyone was very friendly and all our possessions were handled with care. The whole move was very efficient and quick yet careful. Would highly recommend to anyone."
 
 
 
   Business Reply:

Thank you for your review. Best of luck in your new home.
 


Review 5 Feb 2020
Recommended by customer in CM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from bungalow to a 2 story property. Also collect 6 bedroom units from another address en route.

"I was delighted with the service. Whilst my property was treated with care & respect the team were quick & efficient. They arrived promptly and worked very well as a team. I could not be happier & would recommend Paul & his team to any of my friends when they move. I was recommended to speak to Paul by a friend so he has a very good reputation in my circle of friends!"
 
 
Team:
Paul Freeman
 
 
   Business Reply:

Thank you so much for leaving a review it is much appreciated. Good luck in your new home.
 


Review 1 Jan 2020
Recommended by customer in RM14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A very local move downsizing.

"I was very pleased with the professional attitude of the staff. The team and manager were punctual, organised and efficient. They treated my belongings with respect and worked quickly and calmly. The packing materials were of good quality. Mr Freeman was very helpful in reassuring me despite limited time between exchange and complexation and was polite."
 
 
Team:
Paul, Freeman, Daniel, David
 
 
   Business Reply:

Thank you for leaving a review. I am glad you were pleased with our service. Good luck in your new home.
 


Review 2 Dec 2019
Recommended by customer in Ss16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Completely satisfied removal men very polite and nothing was too much trouble for them. Would definitely recommend

"From getting my quote to moving to my new address all went smoothly, I would recommend this firm"
 
 
 
   Business Reply:

Thank you, I am glad you were pleased with the service. Best wishes in your new home.
 


Review 30 Nov 2019
Recommended by customer in RM13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had a 3 bedroom house move.

"We used C Neale for our house move and I can not give enough praise to Paul who helped us. Paul arrived early and was extremely helpful all day offer lots of practical advice and support. Paul was very patient when we had a long delay waiting for the call from the solicitor to say the money had been transferred. Paul again was extremely helpful when unloading in to the new house and was on hand to help wherever needed. I would highly recommend using this company to anyone moving."
 
 
Team:
Paul
 
 
   Business Reply:

Many thanks for leaving a review. Good luck in your new home.
 


Review 17 Nov 2019
Recommended by customer in Cm13
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a 2 bedroom house to a 4 bedroom house but we had lots of garden furniture, marbel table and plenty of glass furniture. Everything was looked after to the highest order.

"The move was made so easy by Paul and his team, everything was explained and looked after and we got our stuff into our new home so fast. Would highly recommend."
 
 
 
   Business Reply:

Thank you for taking the time to review our services, much appreciated. Good luck to you in your new home.
 


Review 7 Nov 2019
Recommended by customer in CM13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Kent to Essex should be easy but my purchaser hung onto his money until it was panic time at my new address.

"The team undertaking this move were very understanding and went a long way to calming me down and assuring me that this does happen on a regular basis.
Many thanks to the team involved in a move that turned out to be a long day for everyone, we got there in the end and all in one piece.
Not once did anyone apart from me show any frustration and the hanging around waiting for the call from the solicitor.
We decided to take the team for a late breakfast on us to show our appreciation as it was much deserved.
Thank you to everyone at C Neale Removals its a top company...
"
 
 
Team:
Dan, Kevin & Paul
 
 
   Business Reply:

Thank you for the review. Good luck in your new home.

Paul.
 


Review 1 Nov 2019
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved Home in Oct 2019 using C.Neale

"Paul came around to price up the Job, very good quote and in line with all the others
We just felt right with Paul
Anyway Move day came within 3 hours the House was packed up and ready to go , fast and very helpfully all 3 men was very Top Men
At the other end all unloaded and put in right rooms again very helpfully making Beds up and moving units around
Top Tip always leave out TEA and Coffee and Milk because you need a drew when moving"
 
 
Team:
Paul, Keith, Woods
 
 
   Business Reply:

Thank you for your review. Glad to hear you were pleased with our services. Good luck in your new house.
 


Review 14 Oct 2019
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from two locations into one so Neale''s collected one lot of items and stored it overnight, then collected the second load the following day.

"Great service before the move, with a home visit, phone calls always answered & a clear quotation. They arrived on time both days, in a decent vehicle, and were so efficient at loading up that I couldn't keep up with them. We had to wait a while for the house keys at the other end but this was clearly no problem - everything was done with friendly good spirits. No breakages, no issues. Not the cheapest but I was happy to pay more for the flexibility of the two location pick up. Very happy."
 
 
 
   Business Reply:

Thank you for your comments. I am glad you were happy with the service provided. Good luck in your new home.
 

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