C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/100
129 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 129 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Excellent removal company from start to finish. All items moved with care, any items needing dissembling and reassembled were perfectly. No issues getting larger items out the house and in the new ...."   more
 
" They were very professional and great care was taken when handling my possessions, they were very organised and great communicators . I felt they worked above and beyond my expectations. Would definit...."   more
 
" A brilliant and professional removal from C Neale the team of Paul Kevin and Chris were absolutely superb. From the initial estimate to finishing the job was outstanding.. I can highly recommend this ...."   more
 
" Paul and the team made our move extremely easy & completely stress free. They very quickly and carefully packed all of our belongings taking care and respect of each item. They worked very well as a t...."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 31 Jul 2020
Recommended by customer in RM14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed to 3 bed.
 
Cost: £1092
 

"Excellent removal company from start to finish.

All items moved with care, any items needing dissembling and reassembled were perfectly. No issues getting larger items out the house and in the new property.
Very professional team, extremely polite and very helpful, nothing was an issue at all.

Initial check of items for quotation was thorough and answered all questions we had and were very clear in any cancellation costs etc.
Turned up on time and were extremely fast, efficient, took care of the properties. Very polite and more than happy to help
With anything. Would highly recommend."
 
 
 
 


Review 30 Jul 2020
Recommended by customer in Rm10
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My removal went into their storage.
 
Cost: £894
 

"They were very professional and great care was taken when handling my possessions, they were very organised and great communicators . I felt they worked above and beyond my expectations. Would definitely recommend the them ."
 
 
Team:
Not sure of all their names they were with paul.
 
 
   Business Reply:

Thank you for the review it is much appreciated.
Kind regards.
Paul.
 


Review 29 Jul 2020
Recommended by customer in RM16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"A brilliant and professional removal from C Neale the team of Paul Kevin and Chris were absolutely superb. From the initial estimate to finishing the job was outstanding.. I can highly recommend this removal company"
 
 
Team:
Paul Kevin Chris
 
 
   Business Reply:

Thank you so much for the review, I am glad that you were pleased with our services.
Good luck in your new home.
Kind Regards
Paul.
 


Review 19 Jul 2020
Recommended by customer in RM12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 6 bedroom property to a 2 bedroom property. Layout of house also made access tight for some items.
 
Cost: £696
 

"Paul and the team made our move extremely easy & completely stress free. They very quickly and carefully packed all of our belongings taking care and respect of each item. They worked very well as a team and are true professionals at their job.

We had a very large sofa and chairs which when first purchased the store struggled to get into the house. This was the complete opposite for C Neale as the guys knew exactly how to dissemble the chairs etc. to reduce their size to get them out the house very easily.

Once we got the completion phone call I phoned Paul and true to his word they were at our new property in five minutes! Again they carefully placed items into the rooms that we asked them to. Nothing was ever too much trouble.

I’d like to thank Paul and the team for all their help. The price we paid was reasonable. I would definitely recommend this company."
 
 
Team:
Paul and two other guys but I didn’t know their names
 
 
   Business Reply:

Thank you for your comments , much appreciated.
Pleasure to carry out your move.
 


Review 11 Jul 2020
Recommended by customer in TA6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
C Neale helped us relocate from Rainham, Essex to Somerset in the midst of lockdown. It was a two day move and involved a fragile packing service as well as loading up the lorry with all our household goods, a packed garage and shed.

"We were very pleased with the service we received from C Neale removers and would definitely recommend them to anyone considering moving. All members of the team were professional and polite and accommodated our particular requests. The team worked hard at all stages of the process and offered a very efficient and effective service.The team were friendly and approachable and clearly took pride in the service they provided. Thank you Paul and your team for helping us move in very unusual circumstances."
 
 
Team:
Paul and team
 
 
   Business Reply:

Thank you for your comments. Good luck in new home.
 


Review 9 Jul 2020
Recommended by customer in CM12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Upminster to Billericay.
 
Cost: £700
 

"I used C. Neale removals for my house move from Upminster to Billericay. They arrived on time and were very quick and efficient with the loading. They then waited for hours at my new house, where they then unpacked very quickly too. I would recommend them and use their services again."
 
 
 
   Business Reply:

Thank you for reviewing our services.
Best of luck in your new home.
 


Review 6 Jul 2020
Recommended by customer in RM11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal consisted moving goods to 3 separate locations. An auction house, and to 2 private residences.

"Very helpful and polite staff. On time with no fuss. Some furniture had to be disassembledone which they did without thinking. An excellent all round service."
 
 
Team:
Kevin, Paul and ?
 
 
   Business Reply:

Thank you for using our services again, and for taking the time to leave a review. It is much appreciated.
 


Review 29 Jun 2020
Recommended by customer in SS16
 My Age: 70 + 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was visited by Paul, given an estimate which I accepted. He was very pleasant,and inspired me with his efficiency. I had the additional problem of having furniture which I did not want. As we had been in lock down I could neither give it to a charity shop nor sell it on line. Paul agreed to take it to a charity shop which were prepared to accept, but not collect furniture. He did this one and moved me the following day. He did this for no additional charge because he had an interest in the same charity. On the day of the move he and his assistant were ultra efficient and worked like beavers. They were waiting at my new address when I got there, and again unloaded me in no time, putting items in the rooms I requested and assembling anything which I needed done. I cannot fault them!
 
Cost: £816
 

"They came, gave me a quote which I was happy with. My daughter had used them so I already knew they were reliable. They actually came twice, once to take my unwanted furniture to a charity shop and the second time to move me. On both occasions they were very efficient. When I arrived at my new address where they were waiting for me. They unloaded and placed in the appropriate rooms all my belongings. Again they were extremely efficient and helpful. I CANNOT FAULT THEM."
 
 
Team:
Paul and Chris
 
 
   Business Reply:

Thank you for taking the time to leave a review, it is much appreciated. Best of luck in your lovely new home.
Paul.
 


Review 25 Jun 2020
Recommended by customer in Rm12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The company was very efficient. They arrived at 8. 30 and packed up all my belongings and finished about 12.30. They were very friendly.. they delivered my stuff to a storage unit and again were very efficient. I would definitely recommend this company to anyone requiring a removal firm. Well done.

"The firm were very helpful. They visited my property and checked all my belongings and quoted a fair price.they were very professional, friendly and polite."
 
 
Team:
Dave Paul and another whose name is can't remember
 
 
   Business Reply:

Thank you for the review, good luck in your new home.
 


Review 11 Jun 2020
Recommended by customer in Rm14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A fairly local move involving a 32 mile journey. A team of 2 Dave and Dan arrived on the Monday to do the packing and bearing in mind the 4 bedroom house had been in the family some 70 years there were a fair number of glasses and sentimental pieces to be carefully packaged. On Tuesday morning Paul and Kevin arrived at designated time and loaded up the lorry with not only the contents of the house, but the garden and 2 garages. Nothing is too much for these guys, they take furniture apart and put it back together again at new house.
 
Cost: £1050
 

"A member of the Company pays a visit to the home to assess what you require to be moved and provided us with a quote later that day. On both days they were very punctual and extremely professional , making sure they packed only what was required.
Upon reaching new house they were able to ensure that boxes were presented in correct rooms and tools equipment put into sheds,
This is the second time we have used Neals and we would certainly recommend them . What is a stressful time is made very seamless by the Team."
 
 
Team:
Paul, Kevin, Dave and Dan
 
 
   Business Reply:

Thank you for reviewing our services, it is much appreciated. All the best.
Paul.
 


Review 27 May 2020
Recommended by customer in RM13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From the time Paul came to give us our quote until the day they left after completing our move everything was handled perfectly. A very kind, considerate and professional job. Thank you Paul and team we would have no qualms about recommending you to anybody.
 
Cost: £1596
 

"At an obviously stressful time, Paul and his team worked extremely hard and were so helpful to us. All of our belongings were handled carefully and placed in the exact places required. A top company to use."
 
 
Team:
Paul
 
 
   Business Reply:

I am glad that you were pleased with our services . And thank you for the tea and lovely cake in the afternoon, it was much appreciated. Good luck in your lovely new home.
 


Review 26 May 2020
Recommended by customer in SS17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving from a 3 bed to a 4 bed semi with a huge amount of stuff.

"I am amazed by the speed in which every member of them team worked. They were so efficient at every stage. Each team member was polite and courteous at all times. They were an absolute pleasure to have around and nothing was too much trouble at all. I would 100% recommend these removals to any friends and families as they were amazing. I was astonished how they could achieve so much in such a short amount of time especially on such a hot day!! Thank you once again for providing an outstanding service."
 
 
Team:
Paul George
 
 
 


Review 19 May 2020
Recommended by customer in RM12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional and organised. Could not believe how quick we were moved. Very courteous at all times.

"We would highly recommend Paul and his team. So efficient and a genuinely lovely crew. We moved in difficult circumstances ie,Covid 19. They respected our space and we could not have asked for more. You will not be disappointed."
 
 
 
   Business Reply:

Thank you so much for your comments. The very best of luck in your new home.
 


Review 18 May 2020
Recommended by customer in CO10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Romford Essex to Sudbury Suffolk. 5 bed to 4.
 
Cost: £1080
 

"The removers were punctual, careful and asked us where items were going if there we’re any info missing on boxes. A great move- we’ll executed"
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for taking the time to review our service, I am glad that you were pleased with the move. Good luck in your new home.
 


Review 25 Apr 2020
Recommended by customer in RM11
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pretty straightforward move. Mainly boxes and small amount of furniture. Couple of items were dismantled and put back together
 
Cost: £996
 

"First great impressions after receiving the quote. Tbh was the only quote I received as I was that confident all would go well. We done a simultaneous exchange and complete on 24/4/20. The guys turned up about 8.30 am and started loading. The speed at which they loaded the vans was quite unbelievable.

There were four guys and all very polite and friendly. I was quite overwhelmed when I got in to the new property for personal reasons, and a few of them asked if I was ok and reassured me which I thought was lovely.

Would definitely recommend.

Many thanks again

Angela"
 
 
Team:
Rob
 
 
   Business Reply:

Thank you for taking the time to leave a review. I am glad that you were pleased with our services. Best of luck in your new home.
Kind regards Paul & team.
 


Review 24 Apr 2020
Recommended by customer in RM14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from house was held up by solicitors but Neale removals were very understanding and helpful and we got here in the end.

"The removal team were very helpful and polite worked very hard didn’t stop and were very careful with all our belongings would not hesitate to recommend them to all."
 
 
 
   Business Reply:

Thank you so much for leaving a review.
We do appreciate it , best of luck in your new home.
 


Review 23 Apr 2020
Recommended by customer in SS11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal was very professional and the guys did not hang about from the time they arrived to finish. I was so pleased and want to say thank you Regards

"It was a fantastic service and I would recommend your services to all my friends and family.
Fantastic company and so professional"
 
 
Team:
Paul, kevin
 
 
   Business Reply:

Thank you for leaving a review. I am pleased that you were happy with our service. Good luck in your new home.
 


Review 14 Apr 2020
Recommended by customer in RM16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I don`t think you could improve on the excellent service they gave us. this company were the best set of men I have come across most helpful very efficient on time nothing to much trouble
dispite having to wait at the new address they just got on with the job

excellent service would rate them as a 10 out of 10"
 
 
Team:
paul
 
 
   Business Reply:

Thank you so much for taking the time to review our services, it is much appreciated. All the best in your new home.Kind Regards.
Paul.
 


Review 7 Apr 2020
Recommended by customer in RM12
 My Age: 30 - 39 
 I'm: Male 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a move from a 2 bed house to a 3 bed house. Items included usual house belongings, exercise bike, washing machine, beds etc

"Really pleased with the service provided on this move. The guys were very polite and arrived when they said they would. They had the whole house packed in the truck in no time at all and took good care when handling all the items.

Similar when unpacking, really quick and efficient.

My wife and I both said best money we had spent in years as would have taken us days to move all our belongings and would have been very stressful.

They took all the stress out of it, was really pleased with the service and would definitely recommend. Great value for money."
 
 
Team:
Paul, Danny
 
 
   Business Reply:

Thank you. I am glad you were pleased with our service. Good luck in your new home.
 


Review 28 Mar 2020
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a three bedroom house with a large loft and two sheds to a 2 bedroom flat.
 
Cost: £575
 

"The company were very professional and extremely helpful. Try helped the move go very smoothly. I had to change the dates a few times and they were very accommodating, taking away any anxiety.

I would definitely use and recommend this removal company again.

Thank you all for your service."
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for your review, I am glad you were pleased with the service. Best of luck in your new home.
 

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