C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/100
296 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 296 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property
 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed
 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" Outstanding from start to finish! We couldn’t be happier with the service we received from Paul and the team at C.Neale removals today. From the very first contact, the team was incredibly understa...."   more
 
" Absolutely fantastic! Packing service was efficient and all items well protected and wrapped. Staff were respectful, professional, careful and accommodating. Nothing was too much trouble. Everythin...."   more
 
" This is the first time I have used a removal firm as prior I always hired a van and did it myself. I used to think it was an expensive and unnecessary cost and I could save some money… how wrong was I...."   more
 
" They don’t need to change a thing- how can you when your so good at what you do. Great company, from start to finish - hard working team - will go above & beyond to help you move in/move out, always ...."   more
 
 
About Us

We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 9 Oct 2025
Recommended by customer in SS6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We sold 2 properties and were moving to one shared home. We therefore combined the 2 house essentials in the one move.

"Outstanding from start to finish!

We couldn’t be happier with the service we received from Paul and the team at C.Neale removals today. From the very first contact, the team was incredibly understanding of our needs. The quoting process was clear and straightforward, and they went out of their way to make sure everything was planned perfectly for moving day.

On the day itself, the team was amazing — efficient, organised, and unbelievably quick without compromising on care. They handled everything so smoothly that we were honestly surprised at how fast the whole move happened. Every single team member worked so hard and it made what could have been a stressful day completely stress-free.

We can’t thank them enough and would recommend them wholeheartedly to anyone looking for a reliable, hard-working, and genuinely outstanding removal company."
 
 
Team:
Paul and his team
 
 
 

Review 4 Oct 2025
Recommended by customer in CO6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full packing, storage for 12weeks then onward move.

"Absolutely fantastic!
Packing service was efficient and all items well protected and wrapped.
Staff were respectful, professional, careful and accommodating. Nothing was too much trouble.
Everything was delivered on time, assembled correctly, as required, and in two lorry loads of goods, of a single item damaged.
The whole experience from start to finish was excellent. Could not recommend this company highly enough, absolutely superb!
Not a single corner cut, and all at an excellent price.
A massive thank you to Paul and the team."
 
 
Team:
Every one of them.
 
 
   Business Reply:
Thanks for the feedback, it is much appreciated by all the team. Very best wishes in your new home. Many thanks for your business.

Kind Regards

Paul.

C. NEALE REMOVALS & STORAGE SERVICES
 

Review 1 Oct 2025
Recommended by customer in Cm12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bedroom terrance to 4 bed semi detached with a much larger garden.

"This is the first time I have used a removal firm as prior I always hired a van and did it myself. I used to think it was an expensive and unnecessary cost and I could save some money… how wrong was I.

I honestly couldn’t recommend C Neale high enough, their service is absolutely fantastic from start to finish and the team are absolutely top class!They take the upmost respect of your property and nothing seems too much trouble and they do it with a smile on their face, they are a great team!

If you are looking for a service from a well oiled family business, then you needn’t look any further ! Trust me, what they charge you is worth every penny and more. Do not hesitate booking, you won’t regret it!"
 
 
Team:
All of them, couldn’t single any one out.
 
 
   Business Reply:
Thank you so much for the review , always good to get such positive feedback , it is much appreciated by the whole team at Neales.
Best wishes in your lovely new home.
Kind regards

Paul

C.NEALE REMOVALS & STORAGE
 

Review 17 Sep 2025
Recommended by customer in NR19
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We used C Neale on a recommendation from a friend who had moved recently. I’m so glad we diid. They are a hard working team, who respect your belongings & property. They are friendly & will do anything to help make the move out/moving in, as easy as possible. We had 2 nutcracker ornaments, 6ft approx, not the easiest thing to move, they went above & beyond to make sure, these were kept safe, as they did with everything they moved. Unfortunately our house wasn’t ready to move into straight away & belongings went into storage. You will not go wrong using this company to move out/move in/ they are perfect- 1st class company.

"They don’t need to change a thing- how can you when your so good at what you do.
Great company, from start to finish - hard working team - will go above & beyond to help you move in/move out, always with a smile.
Couldn’t be happier in using C Neale - perfect - 1st class
Respect to belongings & property
You will not go wrong choosing this removal company

Many thanks Paul & Team"
 
 
Team:
All of them were fantastic
 
 
   Business Reply:
Thanks so much for that review , its great to get such positive feed back , I`m glad that you were happy with our service. Very best wishes in your new home.

Kind Regards

Paul.

C NEALE REMOVALS & STORAGE
 

Review 29 Aug 2025
Recommended by customer in RM14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from an end of terrace house to a detached bungalow.

"C Neale were brilliant. Arrived on time and worked really quickly. We was very surprised how quick they packed the lorry and then unpacked at the other end. Very friendly and helpful men. Would highly recommend them."
 
 
Team:
Paul and the team
 
 
   Business Reply:
Thank you so much for the review , very much appreciated. Best wishes in your lovely new home.

Paul.
 

Review 27 Aug 2025
Recommended by customer in SS11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a 3 bed house in Romford, to a 4 bed house in Wickford. It was a simple enough move involving a few white goods, beds, a sofa bed and quite a few boxes.

"I contacted Neale's through a recommendation, Paul popped round to look over the job and gave me a quote a day or so later. Having never used a removal firm before I needed a bit of help as to when to book and what services I needed. Paul was extremely helpful, replied to all my emails with direct helpful answers and reassurance.
Once I was exchanged Paul booked me up and dropped over boxes and packing stuff that day. Plenty of stuff too!
On the day the guys were punctual, made swift careful work of the removal and were there to meet me when I had the keys. They were really nice, professional guys that seemed to really care about doing a good job. Nothing was broken or damaged even slightly, all the gear was in roughly the right room as you would hope. It was swift but not rushed.
Would highly recommend."
 
 
 
   Business Reply:
Thank you for taking the time to leave a review , I`m pleased you were happy with our service.
Best wishes in your new home.

C. NEALE REMOVALS & STORAGE
 

Review 19 Aug 2025
Recommended by customer in Sg14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 1st floor flat in Horn church to Hertford.

"What a great team. From the initial enquiry to safe delivery to our new home the team were great. On time, careful and speedy. What a great service."
 
 
 
   Business Reply:
Thank you for the review, much appreciated.

C.NEALE
 

Review 18 Aug 2025
Recommended by customer in IP22
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Essex to Norfolk. The whole process went extremely smoothly.

"We couldn't have been happier with the service provided by C Neale. The men were very professional, friendly, hardworking and couldn't have been more accommodating. Nothing was too much trouble for them. We would have no hesitation in recommending their service to anyone."
 
 
 
   Business Reply:
Thank you very much for leaving the team a review , this is much appreciated. Best wishes in your lovely new home.

Paul.

C.NEALE REMOVALS & STORAGE
 

Review 10 Aug 2025
Recommended by customer in CM3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from my home in Romford to near Chelmsford. I lived on the 7th floor in Romford (with lift) and moved to a first floor flat (with no lift). There were no concerns or complaints about being in a flat, and having to navigate the stairs!

"The whole experience of moving is a very stressful time anyway. I was recommended this company by a friend, and they exceeded all expectations.
They got back to me in a timely manner after my first enquiry and they sent someone round within a couple of days to 'price up'. I had a phone call with a quote that same day.
A small deposit ensured they provided me with boxes, tape and bubble wrap, this was an ample supply.
My moving date was changed multiple times, and each time I called to rearrange, Paul was friendly, polite and reassured me.
I was anxious about the moving day anyway, but the 4 gentleman who came to my property were all friendly, experienced and knew what they were doing!!
They explained what would be happening, and where they would wait with my belongings until my keys were collected. On arrival to my new property, they got all of my belongings in safely and quickly. Each box was delivered to the correct room. None of my belongings were damaged or missing."
 
 
Team:
Paul. And there was another man who was very chatty, reassuring and friendly. Although I didn't catch his name. All of the gentleman I met were lovely and helpful. Thank you.
 
 
   Business Reply:
Thank you for taking the time to leave us a review, much appreciated by all the team.
Best wishes in your new home.

Kind Regards

C.Neale
 

Review 7 Aug 2025
Recommended by customer in CO13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bedroom extended house with endless garden pots and bits. Moved into a 3 bedroom bungalow 60 miles away.

"We certainly choose the right removal company. The team of 4 completed our move without any issues or problems. They knew exactly what to do and when to do it, they worked non stop and completely loaded the two vehicles within 3 hours including endless amounts of garden stuff and potted plants. The move was over 60 miles away and when they arrived everything was unloaded and placed in the right rooms and areas.
They took great care of delicate items and personal items ensuring all was carefully handled. Nothing was broken, dented or damaged.

VERY PROFESSIONAL COMPANY AND TEAM."
 
 
Team:
Paul
 
 
   Business Reply:
Thank you so much for the review, best wishes in your lovely new home by the sea.

Kind Regards

Paul.

C. NEALE
 

Review 18 Jul 2025
Recommended by customer in CO7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Billericay to Brightlingsea

"The whole team were amazing. Arrived on time, took care in handling and loading my possessions. They are flexible too in that I had 2 items to be dropped off at my parents house and 2 items collected, this was no problem for them at all.

They arrived at the new house ahead of time and had everything moved in within 2 hours. It was a very hot day and they worked so hard. All furniture was reassembled and positioned correctly and all the boxes were put in the correct rooms.

They just made the move less stressful and I would not hesitate in recommending them to anyone."
 
 
Team:
Paul, Dan and Kevin
 
 
   Business Reply:
Hope you have settled in to your new property , glad you were pleased with the service we provide ,thanks for the review.

Kind Regards

C.NEALE
 

Review 30 Jun 2025
Recommended by customer in Rm12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was handled really well all of the removers were very professional and kept things very calm. They made sure our items were handled with care. Great service would highly recommend without hesitation.

"The removers gave us excellent service and I was so pleased we had them do our removal they looked after our furniture and all of our items were loaded into the lorry exceptionally well everything was packed well looked after, the people were pleasant and nice and was great service from them, I could only recommend these people For anybody who would like a great removal service top marks, thank you"
 
 
Team:
4 lads all great
 
 
   Business Reply:
Thank you so much for taking the time to leave a review it is very much appreciated. Best wishes in your new home.

Paul.

C.NEALE
 

Review 29 Jun 2025
Recommended by customer in BS23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
It was a very efficient service from the time I asked for a quote to the actual move itself. I was impressed with the professionalism of the firm and they gave me confidence in them. There were 4 men moving everything out of my home and 3 doing the actual move and many hands certainly made for a speedy service. I would definitely recommend them

"I emailed the office to make an appointment and to make sure they could move me on a specific date, 2 weeks later. I received a reply in the affirmative and a visit was set up for the next day.
Paul was very professional both in appearance and manner and sent me a quote that evening with a copy of the contract. He had explained about insurance and some other legal points covered by the contract.
I emailed back the next day and he brought me boxes and wrapping paper and the paperwork to sign and pay. We agreed a time for the move.
Paul and 3 other men came punctually at the agreed time and in less than an hour the van was loaded and the 3 men began the drive.
I went in another vehicle and arrived half hour before them which was helpful as I could sort out where I would like the various items of furniture positioned.
Again, they were very efficient unloading, very helpful about listening to where I wanted things placed, courteous and pleasant.
I would definitely recommend them."
 
 
Team:
Paul Freeman. Don’t know the other 3 names
 
 
   Business Reply:
Thank you so much for the comments , much appreciated . Best wishes in your new home.

Kind Regards

Paul.

C. NEALE REMOVALS & STORAGE SERVICES
 

Review 26 Jun 2025
Recommended by customer in SS8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a first floor flat to a house with no lift and tight spaces to get out the flat

"Paul, Dave, Dan and Kevin was amazing in making sure everything went smoothly after the headache from the solicitors we only got the confirmation of a move date the afternoon before hand they made sure everything went perfectly and helped with last minute packing and once we got to the house they unloaded everything quickly and perfectly making sure that the key items was put where we needed and putting heavy items such as the tv and unit together for us I can’t thank them enough"
 
 
 
   Business Reply:
Thank you for your review. Best wishes in your new home.

Paul.

C. NEALE
 

Review 12 Jun 2025
Recommended by customer in Rm12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved a 4 bed house

"Paul’s team did a sterling job ! I couldn’t ask for a better removal company. Everyone worked so hard and took good care of my things. I don’t know how they do this as it’s a tough job and I really appreciate their professionalism. Highly recommend !"
 
 
Team:
Paul, Danny, Dave
 
 
   Business Reply:
Thank you so much for your comments , it is very much appreciated by our whole team. Best wishes in your new home.
Kind Regards
Paul.

C. NEALE REMOVALS & STORAGE SPECIALISTS
 

Review 28 May 2025
Recommended by customer in CM4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I needed a fridge & a 3 piece suit moved out before my actual moving date as they were not going to my new property. This was done without any problem by Dave & his team.

"Excellent service from initial contact with Paul to completion of move.
Dave & his team that moved me were second to none & I cannot thank them enough for all of their help.
I Highly recommend Neals Removals & would not consider using anyone else.
"
 
 
Team:
Dave, Dan & Kevin.
 
 
   Business Reply:
Thank you very much for the review , much appreciated by us. Good luck in your new home.
Kind Regards

Paul

C.NEALE
 

Review 2 May 2025
Recommended by customer in LN5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went very smoothly .loading and unloading was excellent with no damage quick and efficient. The workers were very friendly and polite and nothing was too much trouble . Highly recommended

"Professional moving Boxes were supplied in advance so we could pack our belongings ourselves . Also paper bubble wrap and tape. We were explained how was best to pack to keep things safe. A very fast and efficient service all round. We would highly recommend this company."
 
 
Team:
Dave Kevin and Danny
 
 
   Business Reply:
Thank you so much for taking the time to leave the team a review , it is much appreciated.
Best wishes in your new home.
Kind Regards

C.NEALE REMOVALS
 

Review 10 Apr 2025
Recommended by customer in RM3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Arrived on time. Great service, very friendly. I''d definitely recommend them to anyone

"Easy booking process. Very patient with someone who's been bit iffy with doing things online. Everything went smoothly. Cannot be faulted in any way"
 
 
 
   Business Reply:
Thank you for your review , it is very much appreciated.
 

Review 8 Apr 2025
Recommended by customer in RM11
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from an upstairs maisonnette with a steep narrow staircase about a mile across town to a bungalow.

"I was given full documentation with the quote. In the blur of the move there are many details that I don't recall, but I do remember that I got clear and prompt answers to any questions. I was able easily to reach Paul who managed the move for me and I appreciated that he was decisive and clear about what was and wasn't possible in terms of timescales. With the stress surrounding other details of the move, I appreciated dealing with someone who was decisive."
 
 
Team:
I dealt mainly with Paul Freeman. I know the team were introduced. The team leader may have been Barry.
 
 
   Business Reply:
Thank you so much for your review , it is very much appreciated. Best wishes in your lovely new home.

Paul.

C.NEALE REMOVALS & STORAGE
 

Review 30 Mar 2025
Recommended by customer in SS2
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
3 bed house removal into a 3 bed bungalow 25 miles distant.

"C. Neale removals company in Hornchurch, undertook a removal for me from a 3 bed house in Greater London to a 3 bed bungalow in Southend. The quote and scope visit were undertaken promptly and the price was very fair and competitive with other firms. The 3-man team did a really good job, having arrived at 8:30am with completion around 4pm same day. The team were very courteous and helpful and they found a way to pack ad hoc items, so that everything ran smoothly. The office staff in the run up were very communicative and helpful. I would definitively recommend C. Neale if you need a company to undertake your home move."
 
 
Team:
Paul Freeman
 
 
   Business Reply:
Thank you for taking the time to review our services , much appreciated.

Kind Regards

Paul.

C.NEALE
 
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