C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/100
166 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 166 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Having been let down by another removal company five days prior to our move we were given the details of C Neale as an alternative company. This being a complex move over two involving two locations w...."   more
 
" Can't recommend this company enough. Communication was brilliant throughout the process when we were struggling to agree a completion date. On moving day they were punctual, professional and all such...."   more
 
" I can thoroughly recommend C.Neale to anyone looking for a reliable and efficient removal company. From Paul's first visit to estimate for the move until the moving day itself, everything was fully e...."   more
 
" From the initial visit from Paul to assess our requirements we knew that we wanted to use Neales to help us move to our new house. We liked Paul straight away. He is friendly and considerate and we...."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 8 Apr 2021
Recommended by customer in IG9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complex move involving two address

"Having been let down by another removal company five days prior to our move we were given the details of C Neale as an alternative company. This being a complex move over two involving two locations we were concerned if we would run into trouble finding another company to fit the bill.

’m glad to say we had no worries, Debbie and Paul were fantastic and very helpful. They liaised with the other company matched their price and provided a very quick estimate and we were off.

On the day of the move we were a little apprehensive but I must say the team of guys C Neal sent were excellent could not do enough to help us. Very quick, very polite and extremely helpful.

Can not recommend this company enough would suggest them to anybody we know.

5 star service would use them again."
 
 
Team:
Debbie,Paul, Dave , Dan, Paul and the rest of the team
 
 
   Business Reply:

Thank you so much for leaving a review of our services, it is much appreciated. Best wishes in your new homes.
 


Review 7 Apr 2021
Recommended by customer in RM12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from our 4 bed family home to a new one.

"Can't recommend this company enough. Communication was brilliant throughout the process when we were struggling to agree a completion date. On moving day they were punctual, professional and all such nice guys. We were amazed at how quickly they turned everything round at both ends (even the new neighbours commented on how efficient they had seemed). Would not hesitate to use them again, the service was worth every penny."
 
 
Team:
Paul, unsure of others
 
 
   Business Reply:

Thank you for taking the time to review our services, I am glad to hear that you were pleased with our work. Good luck in your lovely new home.
Paul.
 


Review 5 Apr 2021
Recommended by customer in CM0
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving over 30 miles away from our house in Hornchurch to another town in Essex, and we had a lot of stuff to take and so it was very important that we found a reliable, organised and flexible removal company to take care of this for us.
 
Cost: £2495
 

"I can thoroughly recommend C.Neale to anyone looking for a reliable and efficient removal company. From Paul's first visit to estimate for the move until the moving day itself, everything was fully explained and, at a time when there was a lot of pressure on removal companies (because the Stamp Duty 'holiday' was due to end), Neale's were very co-operative in helping find a suitable moving date. We were supplied with loads of packing materials and with clear instructions on the best way to pack. Paul and his team could not have been more helpful and flexible, and they took great care in ensuring there was no damage to the goods in transit and to our new property. Nothing was too much of a problem for Paul and his team and they certainly helped reduce the stress from what was a very stressful day. In summary, C.Neale provided a first class removal service and I would definitely recommend them to anyone looking for a removal company."
 
 
Team:
The Team was led by Paul, but unfortunately I've forgotten the names of the rest of the team.
 
 
   Business Reply:

Thank you for taking the time to leave us a review, it is very much appreciated by the team. Good luck in your new home.

Paul.
 


Review 31 Mar 2021
Recommended by customer in CM7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Upminster to Braintree
 
Cost: £3400
 

"From the initial visit from Paul to assess our requirements we knew that we wanted to use Neales to help us move to our new house.

We liked Paul straight away. He is friendly and considerate and went to great lengths to explain how the process worked and was able to answer all of our questions.

The team that arrived with Paul on the day before our move to pack and on the move day itself we found them all to be very polite and courteous and were willing to listen to any of our requirements on these days.

The guys were extremely professional at all times and were extremely efficient. We were in our new house in no time at all.

All of the guys were a credit to the company and we will certainly recommend them and would definitely use them again."
 
 
Team:
Paul, Dave, Dave, and two other guys whose names escape me
 
 
   Business Reply:

Thank you so much for taking the time to review our services. Its great to hear that you were pleased with our work. Very best of luck in your lovely new home.
Kind Regards
Paul.
 


Review 17 Mar 2021
Recommended by customer in RM11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very attentive great service from the guys working
 
Cost: £1082
 

"Great team, great service, would highly recommend this company"
 
 
Team:
Not sure of names
 
 
   Business Reply:

Thank you so much for the review , much appreciated. Good luck in your new home.
 


Review 9 Mar 2021
Recommended by customer in E14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I found C Neals Removal on line. And I am very pleased I did. They are easy to deal with, prompt to answer the phone and emails. Unfortunately I had a bereavement which caused delays and the company worked with me to resolve the issues making it so much less stressful. On the moving days , the staff were on time and a pleasure to work with. They were efficient, knowledgeable and friendly. Without doubt the best moving company we have used , and we have used many. I have already recommended them to a friend and won’t hesitate to recommend them again. 10/10

An excellent service. No complaints at all. "
 
 
Team:
Paul
 
 
   Business Reply:

Thank you so much for reviewing our services , it is much appreciated.
Thank You.
Kind Regards
Paul.
 


Review 3 Mar 2021
Recommended by customer in RM9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was for office furniture and equipment from Camden to North London.
 
Cost: £600
 

"The move was brilliant! The movers arrived way before time, were quick, efficient and very friendly. When goods arrived at destination, the person receiving them was very pleased with the professional way the movers handled things."
 
 
Team:
Paul plus 2 others
 
 
   Business Reply:

Thank you for your review , it is very much appreciated.

Paul.
 


Review 27 Feb 2021
Recommended by customer in Rm11
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A great move all thanks to Neals. We went for the whole service including full packing the day before. Well worth the extra cost and totally recommended.

"The guys worked really hard and had to deal with snow whilst packing us up and whilst moving us into our new home! We Cant praise Danny and his team enough. Absolutely fabulous. Paul organised the quote several months prior to our move and his guys did a superb job. We would recommend everyone to use this company.

Most of the above explains the move and how pleased we were. Cant fault anything about Neals at all."
 
 
Team:
Danny and his team were GREAT.
 
 
   Business Reply:

Thank you so much for the feedback. It is much appreciated. I am glad you were happy with the services provided. Very best of luck in your new home. Thank you.
Paul.
 


Review 20 Feb 2021
Recommended by customer in Rm19
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Purfleet-On-Thames to Brighton
 
Cost: £1500
 

"Really helpful and quick. We had a nightmare chain and the guys were understanding and patient despite being kept waiting."
 
 
 
   Business Reply:

Thank you for taking time to leave a review. Very best of luck in your new home.
 


Review 20 Feb 2021
Recommended by customer in SS15
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3bed house, heavy furnitures and other items such as mirrors and gym equipment.

"Fantastic service from start to finish - I was made aware of Neals via a recommendation from a family member. Firstly I meet with the owner (Paul) who provided me with a quotation - he made me aware of all processes in place and what’s involved. This was really well explained and I knew exactly what to expect. We had to wait until the last minute to confirm a date as at the time of Paul visiting there was still some uncertainty on exact dates. Once the date was confirmed I called though and the date which we had hoped for was available and we confirmed the booking. On the day of removal - the three man crew arrived approx 8/8-15am as agreed and began by explaining what and how they were going to do things, I showed them around so they knew exactly what was staying and what was leaving - the loading process was really impressive and I still can’t believe how much they were able to pack into their lorry. They worked at a brilliant pace and come 10am they had packed everything away which left me plenty of time to clean and prepare for the new purchase. Once completion had occurred the crew were already outside the new property waiting - again we had a look around and I explained what room was what so they knew exactly where to leave everything. Within 2.5hrs approx we were done and unloaded. Absolutely fantastic service, polite, professional, friendly and reassuring - couldn’t recommend them enough!!"
 
 
Team:
Danny, Dave and a third person
 
 
   Business Reply:

Thank you very much for reviewing our services , it is much appreciated. Best of luck in your new home.
Paul.
 


Review 9 Feb 2021
Recommended by customer in CO14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Grays to Walton on The Naze
 
Cost: £1100
 

"I Was really dreading the move , Paul and his team arrived on time and immediately started to load the truck, they took great care of our fragile items and even had to take apart some of our furniture nothing was a problem. I thought the time it would take to load the truck would have been 3 hours or more but our possessions were on the vehicle after 2 hours . This process was replicated at the new address .

I cannot fault Neales Removals ,all of our possessions were undamaged there was no damage to either properties ,the team were courteous and very professional I would highly
Recommend this company."
 
 
Team:
Paul ,unfortunately did not catch the others but well done
 
 
   Business Reply:

Thank you so much for reviewing our services , it is much appreciated to get feedback.
Good luck in your new home.
 


Review 9 Feb 2021
Recommended by customer in BN7
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Dear Sirs, I am sorry to take so long to reply, I have been waiting for BT to connect me to the internet and a landline. Both have been connected at last so I am able to thank you for the excellent job you made of moving my belongings from Wickford to Plumpton in East Sussex.

"The removers were very polite and courteous and would be happy to recommend them . Please be aware of any time limit on a deposit requested, read the small print even if you might be an old man with poor hearing like myself.I was treated with courtesy and patience by Neales.

Everything went according to plan despite the heavy rain.
I am still opening boxes and trying to find somewhere to put the contents.

The Removal men were very courteous and I found them very pleasant and helpful to work with.
I would have no hesitation in recommending them for any removals job.

Many thanks.
Leonard Davies."
 
 
 
   Business Reply:

Thank you for your review , I am glad you are settling in to your new home, I know it takes a while to find a place for everything.
Best wishes in your new property.
 


Review 8 Feb 2021
Recommended by customer in IG9
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bedroom house to 3 bed town house, multiple items to dismantle and put back together
 
Cost: £1000
 

"Great service , polite and helpful guys
Would recommend"
 
 
Team:
Don’t know
 
 
   Business Reply:

Thank you for your review of our services. Good luck in your new home.
 


Review 5 Feb 2021
Recommended by customer in CM9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents of a 3 bedroomed house moved 30 miles.

"Moving is a stressful life event and I was very stressed by the whole process. Paul and his team arrived on time and had everything out and into their lorry in an amazingly quick time, no mean feat when dealing with a 32 year collection of ‘stuff’. They were ready and waiting at our new house when we arrived with the key’s, and everything was in its place and reassembled very efficiently.

I wouldn’t hesitate to recommend them."
 
 
Team:
Paul, Kev and Chris
 
 
   Business Reply:

Thank you so much for taking the time to review our services. It is much appreciated.
Very best of luck in your new home.
 


Review 27 Jan 2021
Recommended by customer in RM12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
very quick, 2nd to none and very stress free. highly recommended.

"very stress free"
 
 
 
   Business Reply:

Thank you for your review.
Good luck in new home.
 


Review 26 Jan 2021
Recommended by customer in WR11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Top class service - Had to collect from three locations and deliver to two location and picking up further items.

"The job was well executed - On time - carefully done with a smile - Even helped us with non removal items to tidy the rooms. Would use again - Top Class Service"
 
 
Team:
Paul Steve & other great guys
 
 
   Business Reply:

Thank you so much for leaving a review of our services. Very best of luck in your lovely new
property.
 


Review 26 Jan 2021
Recommended by customer in RM11
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Simple move of items from 2 bed flat to house.
 
Cost: £420
 

"The team at C.Neale were very helpful and carried out the move quickly and in a professional manner. Everything went very smoothly and made the move stress free for us.

They would be my first point of call for any future moves and I would recommend them to anyone looking to relocate.

Chris"
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for taking time to review our services. Good luck in your new home.
 


Review 13 Dec 2020
Recommended by customer in RM12
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went extremely well could be more please.
 
Cost: £849
 

"The move was seamless and the removal persons were excellent,
they placed all our items boxes and furniture in the right rooms.
Quick, speedy and very efficient."
 
 
Team:
C Neale Romovals
 
 
   Business Reply:

Thank you for your review.
Have a lovely Xmas in your new home.
 


Review 9 Dec 2020
Recommended by customer in RM12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Goodmayes to Hornchurch.
 
Cost: £1350
 

"Throughout the whole process of moving Paul and his team were extremely helpful, conscientious and could not do enough to make a stressful situation, a breeze. Will definitely be recommending C Neale Removals to friends and family who are considering moving.
Paul himself, even came round prior to the move to deliver additional boxes, tape and bubble wrap! The removal team on the day of move were more than happy to move garden plants, pots and even asked if there were plants that we wanted to be dug up for removal. Simply put, they exceeded expectations and were well worth the money! Thank you so much."
 
 
Team:
Paul & his Team
 
 
   Business Reply:

Thank you for taking time to leave a review , it is much appreciated. Have a lovely Xmas in your new home.
 


Review 25 Nov 2020
Recommended by customer in PE13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Essex to Cambridgeshire

"We have used Neales for 5 moves and for my parents move. Always been happy with them. They work very quickly and are very pleasant and accommodating."
 
 
 
   Business Reply:

Thank you so much for leaving a review , I am glad that you are happy with our service over the years. Good luck in your lovely new home.
 

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