C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/100
180 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 180 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The men who carried out our move weíre fantastic! Showed up on time and got straight to work and packed up our house so quickly to move us to our new home. Didnít miss anything and were efficient and ...."   more
 
" Smashing team. Worked really hard. Everything went well. Paul was amazing with elderly parents when assessing move."   more
 
" We moved on the 30th September, we were so grateful that the company kept us pencilled in for this date. We were waiting for our contracts to be exchanged and the company were getting so many calls fo...."   more
 
" Neale removals were extremely professional and helpful. They made the process much easier. The packing service was brilliant, all done so efficiently and quickly. Neale have helped us years ago with o...."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 25 Nov 2021
Recommended by customer in RM12
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 1st Floor flat to a larger house.
 
Cost: £1250
 

"The men who carried out our move weíre fantastic! Showed up on time and got straight to work and packed up our house so quickly to move us to our new home. Didnít miss anything and were efficient and helpful.
Would 100% recommend and will definitely use on our next move!"
 
 
Team:
Paul, Dan & another man whose name is we didnít catch
 
 
   Business Reply:

Thank you very much for leaving the team a review , it is much appreciated. Best of luck in your lovely new home.
 


Review 20 Nov 2021
Recommended by customer in IP11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £3000
 

"Smashing team. Worked really hard. Everything went well. Paul was amazing with elderly parents when assessing move."
 
 
Team:
Lynwood Avenue
 
 
   Business Reply:

Thank you for the review ,it is much appreciated. Hope your parents have settled into their new home. Many Thanks
Paul.
 


Review 4 Oct 2021
Recommended by customer in SS11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving to a new home.

"We moved on the 30th September, we were so grateful that the company kept us pencilled in for this date. We were waiting for our contracts to be exchanged and the company were getting so many calls for the same date, due to the stamp duty holiday ending.
As for the day of the move everything went so smoothly, we were so impressed with how polite they were with us and how quickly and carefully they dealt with the loading and unloading our belongings, very professional and would definitely recommend this company.
"
 
 
Team:
Paul and his team
 
 
   Business Reply:

Thank you for your comments , very much appreciated. Good luck in your new home.
 


Review 1 Oct 2021
Recommended by customer in CM5

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bedroom house move

"Neale removals were extremely professional and helpful. They made the process much easier. The packing service was brilliant, all done so efficiently and quickly. Neale have helped us years ago with our previous move and we were delighted to have their service again. Would strongly recommend them."
 
 
Team:
Paul, Kevin, Dave and Danny
 
 
   Business Reply:

Thank you for taking time for review, its good to have the feedback. Best wishes in your new home.
 


Review 15 Sep 2021
Recommended by customer in cm13
 My Age: 70 + 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We are an elderly couple moving from Essex where we have lived all our lives, to Oxfordshire. A big scary step for us.

"Excellent stress free removal. Neale's team were so very helpful and caring. Nothing was too much trouble and they made the move absolutely stress free.

We are very grateful to them."
 
 
 
   Business Reply:

Thank you so much for reviewing our services, it is very much appreciated. Good luck and enjoy your lovely new home.
Many Thanks

Paul.
 


Review 21 Jul 2021
Recommended by customer in rm14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 3 bed house (Hornchurch) to 4 bed house (Upminster) for a family of 4
 
Cost: £1500
 

"We have moved a couple of times over the past few years and have used C Neale's Removals both times. They have been helpful from initial quotation stage all the way through to the actual move (thanks Paul). Nothing has been too much for them, and they are efficient, tidy, and work with a smile. We are a family of 4 so have accumulated quite a bit of "stuff", so I was pleased to see 6 (I think it was) turn up to make light work of both the packing and unpacking at the other end. They arrived on time (8:30am) and everything was loaded into the 2 vanes by 10:30. Everything they dismantled and reassembled (beds; tables etc..) was completed efficiently and with minimal fuss. Overall a great team !
**Tip though - make sure you pack the tea/coffee/kettle/mugs in a separate box so they can be accessed easily- sorry guys for the lack of refreshments on a very hot day !!"
 
 
 
   Business Reply:

Thank you for taking the time to review our services. We do appreciate the feed back. Good luck in your new home.
Many Thanks

Paul.
 


Review 24 Jun 2021
Recommended by customer in rm70
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
it rained all day but the three guys who moved us worked very very hard and kept going in very hard conditions we kept them well watered whith tea and coffee
 
Cost: £1500
 

"my wife and i would recomend this company to any one as they they was prompt on time and very polite at all times"
 
 
Team:
did not get names of team
 
 
   Business Reply:

Thank you so much for your comments, it was a pleasure to work for you. Good luck in your lovely new home.

Paul.
 


Review 23 Jun 2021
Recommended by customer in Cm8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We move from a one bedroom maisonette on a busy main road to a house with restricted parking. Could have been tricky but the removals handled it brilliantly.
 
Cost: £1490
 

"Really recommend this company! My parents used then several years ago to move and the quote they gave us seemed competitive. Paul was really helpful and gave us great information and advice. All of the guys were great and worked really hard to do what they could for us. Thank you for all your help!!"
 
 
Team:
Paul
 
 
   Business Reply:

Thank you for leaving us a review , I am pleased you were happy with our service.
Best of luck in your new home.
Paul.
 


Review 13 Jun 2021
Recommended by customer in CO6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a bungalow in Hornchurch to a new build in Earls Colne.

"Torrential rain and waiting for keys until 4pm thanks to Solicitors. Felt sorry for removers as they had to sit in van for hours but they were brilliant so efficient and professional. Cannot recommend them more were brilliant from start to finish."
 
 
 
   Business Reply:

Thanks for the review, its good to know that you were pleased with our services.
Best of luck in your new property.
 


Review 2 Jun 2021
Recommended by customer in Cm27
 My Age: 60 - 69 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moved by Paul and John they were excellent nothing was too much trouble for them anything we wanted them to do they did was very impressed with both of them would definitely recommend them

"From the time I contacted C Neales Paul came round gave me quote which we were very happy with,from the start and the finish they were very professional and I would definitely recommend that if your moving get in touch with them as they were excellent"
 
 
Team:
Paul and john
 
 
   Business Reply:

Thank you for leaving a review. I am glad you were pleased with our service. Good luck in your new home.
 


Review 2 Jun 2021
Recommended by customer in RM11
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team were extremely helpful from arranging the date to the day of the move!
 
Cost: £1100
 

"The entire process was easy and all of the team were exceptional throughout and did an amazing job!"
 
 
 
   Business Reply:

Thank you for your review of our services , much appreciated. Good luck in your new home.
 


Review 26 May 2021
Recommended by customer in SS8
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Canvey to Clacton.
 
Cost: £1750
 

"Great team, highly recommend! Some of the team came the day before and cleared a good chunk of our possessions. Giving us space and extra time to clean.
The full team turned up on moving day and cleared the house in no time at all.
No issues at all.
Thanks again."
 
 
Team:
Paul, Dan etc sorry canít remember all the names.
 
 
   Business Reply:

Thank you for reviewing our services. Good luck in your new home.
 


Review 10 May 2021
Recommended by customer in RM11

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All our furniture and personnel effects were moved very efficiently from Hornchurch to our new home in Bromley. The staff were most polite and helpful.
 
Cost: £1346
 

"Paul and his assistants arrived on time and went about their removal with great politeness and efficiency. They loaded their Van with all our furniture and other personal effects with efficiency in about 1.5 hours and drove away. They arrived at our new address to wait for us to get clearance from our Solicitors to acquire the keys to our new residence.Although they had to wait for considerable hours they still maintained a professional attitude and proceeded to unload the Van in about another 1.5 hours without any breakage or damages to our complete satisfaction.




"
 
 
Team:
Paul Freeman and his assistants
 
 
   Business Reply:

Thank you for taking time to review our services , much appreciated. Best of luck in your new property.
 


Review 1 May 2021
Recommended by customer in RM7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Amazing service Just brilliant, especially as we had a difficult move
 
Cost: £900
 

"Brilliant service"
 
 
 
   Business Reply:

Thank you for leaving a review , much appreciated. Good luck in your new home.
 


Review 8 Apr 2021
Recommended by customer in IG9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A complex move involving two address

"Having been let down by another removal company five days prior to our move we were given the details of C Neale as an alternative company. This being a complex move over two involving two locations we were concerned if we would run into trouble finding another company to fit the bill.

ím glad to say we had no worries, Debbie and Paul were fantastic and very helpful. They liaised with the other company matched their price and provided a very quick estimate and we were off.

On the day of the move we were a little apprehensive but I must say the team of guys C Neal sent were excellent could not do enough to help us. Very quick, very polite and extremely helpful.

Can not recommend this company enough would suggest them to anybody we know.

5 star service would use them again."
 
 
Team:
Debbie,Paul, Dave , Dan, Paul and the rest of the team
 
 
   Business Reply:

Thank you so much for leaving a review of our services, it is much appreciated. Best wishes in your new homes.
 


Review 7 Apr 2021
Recommended by customer in RM12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from our 4 bed family home to a new one.

"Can't recommend this company enough. Communication was brilliant throughout the process when we were struggling to agree a completion date. On moving day they were punctual, professional and all such nice guys. We were amazed at how quickly they turned everything round at both ends (even the new neighbours commented on how efficient they had seemed). Would not hesitate to use them again, the service was worth every penny."
 
 
Team:
Paul, unsure of others
 
 
   Business Reply:

Thank you for taking the time to review our services, I am glad to hear that you were pleased with our work. Good luck in your lovely new home.
Paul.
 


Review 5 Apr 2021
Recommended by customer in CM0
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving over 30 miles away from our house in Hornchurch to another town in Essex, and we had a lot of stuff to take and so it was very important that we found a reliable, organised and flexible removal company to take care of this for us.
 
Cost: £2495
 

"I can thoroughly recommend C.Neale to anyone looking for a reliable and efficient removal company. From Paul's first visit to estimate for the move until the moving day itself, everything was fully explained and, at a time when there was a lot of pressure on removal companies (because the Stamp Duty 'holiday' was due to end), Neale's were very co-operative in helping find a suitable moving date. We were supplied with loads of packing materials and with clear instructions on the best way to pack. Paul and his team could not have been more helpful and flexible, and they took great care in ensuring there was no damage to the goods in transit and to our new property. Nothing was too much of a problem for Paul and his team and they certainly helped reduce the stress from what was a very stressful day. In summary, C.Neale provided a first class removal service and I would definitely recommend them to anyone looking for a removal company."
 
 
Team:
The Team was led by Paul, but unfortunately I've forgotten the names of the rest of the team.
 
 
   Business Reply:

Thank you for taking the time to leave us a review, it is very much appreciated by the team. Good luck in your new home.

Paul.
 


Review 31 Mar 2021
Recommended by customer in CM7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from Upminster to Braintree
 
Cost: £3400
 

"From the initial visit from Paul to assess our requirements we knew that we wanted to use Neales to help us move to our new house.

We liked Paul straight away. He is friendly and considerate and went to great lengths to explain how the process worked and was able to answer all of our questions.

The team that arrived with Paul on the day before our move to pack and on the move day itself we found them all to be very polite and courteous and were willing to listen to any of our requirements on these days.

The guys were extremely professional at all times and were extremely efficient. We were in our new house in no time at all.

All of the guys were a credit to the company and we will certainly recommend them and would definitely use them again."
 
 
Team:
Paul, Dave, Dave, and two other guys whose names escape me
 
 
   Business Reply:

Thank you so much for taking the time to review our services. Its great to hear that you were pleased with our work. Very best of luck in your lovely new home.
Kind Regards
Paul.
 


Review 17 Mar 2021
Recommended by customer in RM11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very attentive great service from the guys working
 
Cost: £1082
 

"Great team, great service, would highly recommend this company"
 
 
Team:
Not sure of names
 
 
   Business Reply:

Thank you so much for the review , much appreciated. Good luck in your new home.
 


Review 9 Mar 2021
Recommended by customer in E14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I found C Neals Removal on line. And I am very pleased I did. They are easy to deal with, prompt to answer the phone and emails. Unfortunately I had a bereavement which caused delays and the company worked with me to resolve the issues making it so much less stressful. On the moving days , the staff were on time and a pleasure to work with. They were efficient, knowledgeable and friendly. Without doubt the best moving company we have used , and we have used many. I have already recommended them to a friend and wonít hesitate to recommend them again. 10/10

An excellent service. No complaints at all. "
 
 
Team:
Paul
 
 
   Business Reply:

Thank you so much for reviewing our services , it is much appreciated.
Thank You.
Kind Regards
Paul.
 

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