C Neale

349 South End Road
Hornchurch
Essex
RM12 5NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating C Neale 9.9/100
248 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 248 reviews since 2017
 
 
 
Sales & Support 9.9/10 Sales & Support Rating 9.9
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 10/10 Collection & delivery Rating 10.0
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The price represents value for money

 
 
 
Recent Reviews 
 
" From the initial phone call I was impressed that Paul told me he would visit and explain everything, the meeting was very helpful and informative, I was given a price for the job and agreed. He then v...."   more
 
" Paul and his team were so good and helpful they were so professional and hard working I couldn’t thank them enough I would recommend them to anyone"   more
 
" Paul was very responsive to my initial inquiry and and helpfully answered any questions we had. The property was visited to quote within a couple of days of inquiring, and a full detailed quote provid...."   more
 
" C Neale are fantastic! The guys couldn’t have been more helpful! They made moving day easy and less stressful. Friendly professionals, even when they were working in heavy rain all day! Would r...."   more
 
 
About Us


We are a family run business , established over 80 years.
Free quotations. Fully insured.
Containerised storage.
Packing service available.
Household & office relocations.
Piano specialists.
     
Customer Reviews
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Review 22 Feb 2024
Recommended by customer in RM12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1st floor flat
 
Cost: £780
 

"From the initial phone call I was impressed that Paul told me he would visit and explain everything, the meeting was very helpful and informative, I was given a price for the job and agreed. He then visited again with all the boxes, bubble wrap, paper, plastic bags and packing tape. Day of the move the guys were on time, polite and very helpful. They definitely know their job and were so efficient I was extremely happy. I have told a few people that if they know anyone that is going to move I would certainly recommend C Neales. They get a ten out of ten from me."
 
 
Team:
Paul Chris Dan & Dave
 
 
   Business Reply:

Thanks for the review , its great to get such positive feedback from customers. Best wishes in your new home.
Many Thanks

Paul.
C.NEALE REMOVALS.
 


Review 13 Feb 2024
Recommended by customer in Cm13
 My Age: 70 + 
 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Double move

"Paul and his team were so good and helpful they were so professional and hard working I couldn’t thank them enough I would recommend them to anyone"
 
 
Team:
Paul. Dave Daniel
 
 
   Business Reply:

Thank you for leaving a review , best wishes in your new home.
Kind regards
Paul.
 


Review 10 Feb 2024
Recommended by customer in KT13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Full pack and move service from 3 bedroom house from Essex to Surrey.
 
Cost: £4500
 

"Paul was very responsive to my initial inquiry and and helpfully answered any questions we had. The property was visited to quote within a couple of days of inquiring, and a full detailed quote provided the following day.
Paul and his team were punctual, polite and very diligent in their packing. We had zero breakages and damage, and really could not have done the move without them.
Would highly recommend - thank you Paul for the excellent service."
 
 
Team:
Paul, Dave, Kevin, Danny
 
 
   Business Reply:

Thank you very much for leaving us a review it is much appreciated. Best wishes in your lovely new home.
Kind Regards
Paul.
 


Review 2 Jan 2024
Recommended by customer in RM14
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were only moving 10minutes drive away. Paul came round to assess what would need to go and discuss the process. Boxes and packing materials were delivered before the move. We packed our own boxes and they dealt with the larger items on the day. They dismantled, protected and packed large items for us and rebuilt some in the new house. Fantastic service.
 
Cost: £1800
 

"C Neale are fantastic!
The guys couldn’t have been more helpful!
They made moving day easy and less stressful.
Friendly professionals, even when they were working in heavy rain all day!
Would recommend and use again."
 
 
 
   Business Reply:

Thank you so much for the review , it is very much appreciated.
Happy New Year to you , and best wishes in your new home.

Paul.
 


Review 14 Dec 2023
Recommended by customer in SS6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 4 bedroom house to bigger 4 bedroom house within the same town.

"Absolutely excellent from start to finish. Couldn't be happier. Made moving a lot less stressful."
 
 
 
   Business Reply:

Thank you for taking time to leave a review , much appreciated. Have a happy Xmas and prosperous New Year.
 


Review 12 Nov 2023
Recommended by customer in RM11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move to my new home could not have gone smoother.

"The staff were highly professional and friendly and worked well as a team . They had done their research and knew the easiest ways in to my new home . Possessions were handled with care and coverings laid to protect the carpet they walked on . A thoroughly good job from a highly professional company I’d be happy to recommend. A highly professional and competent company"
 
 
 
   Business Reply:

Thank you for the review , very much appreciated. Good luck in your new home.
 


Review 30 Oct 2023
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Great service from start to finish made the move stress free
 
Cost: £1794
 

"Great service snd made the move easy"
 
 
Team:
The whole team
 
 
   Business Reply:

Thank you for leaving a review of our services , it is very much appreciated. Best wishes in your new home.
 


Review 28 Sep 2023
Recommended by customer in NR29
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from house in Havering nto storage and then on to Norfolk 9 weeks later.
 
Cost: £3825
 

"I was contacted quickly in response to my request for a quote and everything was clearly explained. The removal process into storage was very good considering how much we had accumulated over the years and the crew worked very efficiently and speedily.
Delivery into our new property was handled equally well and the friendly crew turned up punctually.
I was initially stressed out about the prospect of removals but Neale's made the experience much less of a headache."
 
 
Team:
Paul Freeman and colleagues whose names I cannot recall.
 
 
   Business Reply:

Thank you very much for your comments , very much appreciated. Best wishes in your new home.
 


Review 25 Sep 2023
Recommended by customer in CM15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move involved taking a number of items out of storage into our refurbished flat.
 
Cost: £850
 

"This is the second time we have used Neale and the service was again excellent. Paul is extremely friendly and efficient in organising everything. The team took great care in moving in our items of furniture most carefully."
 
 
Team:
Paul and others whose names I'm sorry I don't remember
 
 
   Business Reply:

Thank you very much for leaving a review for the team , always appreciated. best wishes in your lovely new home.

Paul.
 


Review 22 Sep 2023
Recommended by customer in IP24
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move from Hornchurch Essex to Thetford Norfolk.. a new build so completion staggered and our furniture etc had to be stored for a month by the removers

"I was delighted with the service from Neales from start to finish. They attended our house in person- and promptly- to assess the job and this was followed up swiftly with a written quote.

If extra boxes or tape or paper or bubble wrap were needed, a quick call was followed by delivery of the requested items within a very short time.

Collection of our belongings was effected carefully and efficiently. They took beds and other furniture apart for us as required ( and put it back together again at the other end)

They arrived at our new house bang on time and the reverse process ( unpacking etc ) was as efficient as before.

Great bunch of guys; hardworking, helpful and cheerful.

We made the right choice!"
 
 
Team:
Paul + 5 .All great
 
 
   Business Reply:

Thank you so much for the review of our services , it is much appreciated by all the team.
Good luck in your lovely new home.
Best Wishes
Paul.
 


Review 30 Aug 2023
Recommended by customer in RM7

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving using Neales

"Excellent service- helped our move go smoothly."
 
 
 
   Business Reply:

Thank you for your comments , much appreciated. good luck in your lovely new property.
Thank You.

Paul.
 


Review 30 Aug 2023
Recommended by customer in SS89
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bedroom detached house so a lot of stuff

"Cannot thank Paul and the guys enough to be honest the move was as smooth as silk and the guys worked very very hard and I am over the moon with what I received

I would not hesitate to use them again but I think I do not want to move now due to the stress that goes with it

But as far as removals go there was not one ounce of stress at all

Thank you guys again

James"
 
 
 
   Business Reply:

Thank you for taking the time to leave a review , it is very much appreciated by the team. Best wishes in your new home.
Kind Regards
Paul.
 


Review 15 Aug 2023
Recommended by customer in Co9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a one bed bungalow to a three bed house an hour away

"They were so helpful from start to finish! They turned up early and were so lovely to speak to and despite the fact the completion was slow to sort they waited patiently and were so good and unloading where I needed them to put things! Can’t recommend them enough! Took the stress away completely."
 
 
 
   Business Reply:

Thank you very much for the review , its very much appreciated by us and the team. Best wishes in your new home.

Kind Regards

Paul.
 


Review 14 Aug 2023
Recommended by customer in CM12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Commercial office move for 30 staff. Key aspects of the move was to reduce any disruption to the business operation and make sure we were able to trade from first thing on the Monday morning.

"The move was undertaken out of hours over the weekend with all of the desks dismantled and re-assembled with no disruption to trading.
On Monday morning at the new office location you would not even know an office move had taken place.
Fantastic job completed by a very efficient and friendly team.
Would recommend them to anyone considering a move."
 
 
Team:
Paul Freeman
 
 
   Business Reply:

Thank you for your comments , its good to get feedback from our commercial customers as well as our domestic moves.
Best wishes
Paul.
 


Review 2 Aug 2023
Recommended by customer in EC2Y
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removed 22 desks from one location and delivered to another.
 
Cost: £2250
 

"C Neale's removals were so helpful - despite being given little notice of when we would like the works to take place, they were able to give us a date within our needs. They were punctual, quick, friendly and efficient. No complains at all!"
 
 
Team:
Paul Freeman
 
 
   Business Reply:

Thank you so much for the review , its great to get feedback from our commercial customers as well as domestic. Glad you were pleased with our services.
 


Review 2 Aug 2023
Recommended by customer in W6 8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal, storage and return of possessions while the flat was refurbished.

"Could not find a better removal company than C.Neale Removals & Storage, Hornchurch. Very helpful, friendly and reassuring guys; very professional and experienced in every respect. I had no experience whatsoever with removals and I was worried about the whole process but Neals made it very easy, particularly at the time of booking; at another more local company I was interrogated about my exact needs, number of boxes, measurements etc. whereas Neals worked with me without pressure to estimate the size of removal. The guys work well as a team, the removal and later return of my possessions went smooth and quickly. Upon returning the items, they remembered what went where and placed everything in a helpful way for me to unpack. And… goes without saying: nothing was broken.
Highly recommend!
"
 
 
Team:
Paul, Danny and another guy
 
 
   Business Reply:

Thank you very much for taking time to review our service. It was a pleasure to work for you .
Thank you.
Paul.
 


Review 22 Jul 2023
Recommended by customer in RM12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from temporary accommodation to home.

"Excellent time keeping, very punctual, staff were polite and efficient.
Excellent service. Would recommend this company."
 
 
 
   Business Reply:

Thank you very much for the review , its nice to get feed back on our services.
Kind Regards
Paul.
 


Review 12 Jul 2023
Recommended by customer in RM14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Used company to store my lounge furniture while I was having building work and redecorating the room.
 
Cost: £700
 

"They were totally professional throughout the process. After initial contact visited the house gave a detailed estimate of costs and explained the service available. After a date was agreed brought packing materials round to be used with an explanation the best way to pack my items. Arrived promptly on agreed date and quickly took items away. When the goods were returned all items had been safely stored and returned as they were originally taken. They made sure everything was placed exactly where I wanted them. I was very pleased with the whole process from start to finish. I would definitely use company again."
 
 
Team:
Can not remember there names but very experienced
 
 
   Business Reply:

Thank you for leaving a review. I am glad you were pleased with our service . It was a pleasure working for you.
Kind Regards
Paul.
 


Review 30 Jun 2023
Recommended by customer in Sp11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
First class removal company.
 
Cost: £3900
 

"Well worth the extra to have the complete packing service. Punctual and polite guys. Would certainly recommend. A very satisfied customer. Put me at ease through the whole process."
 
 
 
   Business Reply:

Thank you very much for taking time to leave us a review , it is much appreciated . Best wishes in your lovely new property.
Many Thanks
Paul.
 


Review 25 Jun 2023
Recommended by customer in RM12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Having used the company before I had no hesitation this time My move on this occasion was into storage at their facility. I had part packing service and beds dismantled.
 
Cost: £3400
 

"They even blanket wrapped and packed stuff I had to take with me. They also moved my plant containers to my neighbors and my freezer.
I was in storage for 7 weeks and everything comes out the way it goes in
On second removal day they went to my neighbors collected my freezer and plants then traveled the long way arriving on time. In a newly painted house they were extremely careful wrapping up all the bannisters and laying down blankets on the new carpets for protection from the boxes
They were unloaded in 2 hours flat all in the correct rooms and beds and TV up and in place
An excellent service from start to finish"
 
 
Team:
Paul Freeman and his team
 
 
   Business Reply:

Thank you very much for leaving a review , its great to get the feedback. Best wishes in your lovely new home.
 

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