Turners Removals

Unit 7 The Courtyard, Holmbush Farm, Crawley Road Faygate
Horsham
West Sussex
RH12 4SE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Turners Removals 9.8/100
1054 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1054 reviews since 2010
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" These movers were excellent they were very professional cheerful and packed everything safely and well. Despite not getting keys ___ 2.45pm they stayed focused and unpacked the vans well. When it was ...."   more
 
" Thye guys were very friendly and professional. No problems with the move and they were very speedy and caring with the removal of our items."   more
 
" Very professional company always helpful and keen to please. Men always considerate and polite."   more
 
" THe move went extremely smoothly and much better than expected. The removal team worked very hard and were all lovely. Would recommend to friends and family without hesitation."   more
 
 
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Review 20 Jan 2022
Recommended by customer in RH12
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had many valuable fragile pieces of glass and china, they were all packed very well and were in perfect condition when un-packed. One wardrobe had to be dismantled to get up stairs. 2 levels to move furniture so physically challenging.
 
Cost: £2041

"These movers were excellent they were very professional cheerful and packed everything safely and well. Despite not getting keys ___ 2.45pm they stayed focused and unpacked the vans well. When it was getting dark and was very cold. "
 
 
 
 
Team:
Scott Jordan John George
 
 
 


Review 19 Jan 2022
Recommended by customer in RH10
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2-bed house to another 2-bed house. Had a large 3-piece some which was mega heavy and bulky.
 
Cost: £720

"Thye guys were very friendly and professional. No problems with the move and they were very speedy and caring with the removal of our items."
 
 
 
 
Team:
Dave Scott Wayne John
 
 
 


Review 16 Jan 2022
Recommended by customer in BN5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a 3-bedroom semi to a 2-bed bungalow biggest problem the large 3-seater Settee at both ends. But they overcame it.
 
Cost: £672

"Very professional company always helpful and keen to please.
Men always considerate and polite."
 
 
 
 
Team:
Dave Jack Jordan
 
 
 


Review 11 Jan 2022
Recommended by customer in RH12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £2400

"THe move went extremely smoothly and much better than expected. The removal team worked very hard and were all lovely. Would recommend to friends and family without hesitation."
 
 
 
 
Team:
Scott Dave
 
 
 


Review 26 Dec 2021
Recommended by customer in KT22
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The team were brilliant! Willing to help whenever we needed.
On-time and very polite. Would definitely recommend Turners!"
 
 
 
 
Team:
Scott John Jordan
 
 
 


Review 14 Dec 2021
Recommended by customer in GU6
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
- Excellent in all aspects
- polite and well mannered
- Weather was torrential rain on actual move day but team soldiered on
 
Cost: £3936

"Excellent staff and polite at all time."
 
 
 
 
Team:
Scott Dave Trigger Jordan
 
 
 


Review 14 Dec 2021
Recommended by customer in PO21
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Stress free
 
Cost: £1020

"A young professional team who made our day stress-free and they also treated our possessions with great care."
 
 
 
 
Team:
Dave Trig
 
 
 


Review 22 Nov 2021
Recommended by customer in EX22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved house contents and storage items from Surrey to Devon
 
Cost: £3141

"The team were brilliant. They were polite and really helpful. They treated all of our contents and garden items (inc plants) with great care and respect. They were also all happy and very professional."
 
 
 
 
Team:
David
 
 
 


Review 16 Nov 2021
Recommended by customer in RH13
 I'm: Female 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went well no problems
 
Cost: £1672

"Very happy with service and value for money.
All team members were friendly, respectful, and professional.
Move went better than we had expected.
Will recommend!!"
 
 
 
 
Team:
Trigger Wayne
 
 
 


Review 24 Oct 2021
Recommended by customer in BN8
 My Age: 40 - 49 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving a dining room table and chairs from one address to another, collecting second table, and bringing to original address __ a swap.
 
Cost: £470
 
 
Team:
Alison Hutchison
 
 
 


Review 21 Oct 2021
Recommended by customer in RH5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from RHS to TN19. Quite a distance and narrow country lanes: second time you've moved me. I have so much stuff!!
 
Cost: £1202

"Absolutely first class job by trigger and the two other chaps (Apologies I'm useless with names!)
Very professional and polite. Nothing too much trouble, and all with a smile.
Be warned - our next move in five years is to Scotland!"
 
 
 
 
Team:
Trigger
 
 
 


Review 14 Oct 2021
Recommended by customer in ST13
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Out - Very efficient and quick
In - Posed a challenge due to terraced streets and size of lorry - handled professionally
 

"Excellent team although some repeated requests for forms already sent back.
Removers were quick and efficient, friendly and polite."
 
 
 
 
Team:
Trig
 
 
 


Review 8 Oct 2021
Recommended by customer in RH13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The most challenging part of moving was that we where sad to move from our family home after 43 years. However, the Turners team we had on the day made it a joy or so easy!
Thank you - Scott, Jordon, Wayne, Jack, and Trigger!
 
Cost: £981

"The Turners team turned up on time, were clear on how the move was going to happen, and gave a clear time scale.
The team handled our property with respect and care!
My eldest daughter who is very OCD, was flabbergasted by the skill of packing the van! in her words - it was impressive
Thank you!"
 
 
 
 
Team:
Scottjord
 
 
 


Review 7 Oct 2021
Recommended by customer in BN17
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was pretty straightforward the three-piece suite was a challenge but the team handled it very well
 
Cost: £680

"The move went very well. The team arrived on time and were very friendly and professional, nothing was too much trouble and I would thoroughly recommend this company."
 
 
 
 
 
 


Review 7 Oct 2021
Recommended by customer in S71
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved because after living in the same place for 35 years so we had little experience of what was involved.
 
Cost: £1806

"Everyone at Turners were very friendly and helpful. The removal team were excellent, very friendly, and efficient. Highly recommended."
 
 
 
 
Team:
Trigger Jordan
 
 
 


Review 4 Oct 2021
Recommended by customer in SO51
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were concerned about the large number of boxes that we had packed and about the weight of some of them.
The removals team put us at our ease and handled everything cheerfully and professionally.
 

"The removals team kept us well informed of their progress, and pre-emptively asked if they were not sure of any items, locations or fragility, etc."
 
 
 
 
Team:
Trigger
 
 
 


Review 29 Sep 2021
Recommended by customer in SS4
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 5-bedroom house in West Sussex to 3-bedroom bungalow in Essex.
Team loaded one day, delivered the next.
Ontime exactly.
 
Cost: £1706

"Did not record all the teams names they were all fantastic and a pleasure to deal with. They were cheerful, very supportive, and helped us through a very stressful day. Nothing was too much trouble, even when we changed our minds as to where things were to go.
Could not have wished for a better team.
Thank you very much."
 
 
 
 
 
 


Review 27 Sep 2021
Recommended by customer in RH19
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I helped Dave the Turners driver load our equipment in Sussex and then helped him to unload in Nottingham the following day. (pick up 21/9/21 unload 22/9/21). All went very well; nothing damaged or lost - very well done!
 
Cost: £465

"I would like to thank Bob Hayes for his prompt visit to my house to assess the equipment to be moved and for the quick quotation we receives.
The van sent for the job proved to be just the right size and Dave the driver was a very pleasant person to work with.
Job well done and very pleasurable to do, especially as we had good weather for both the loading and unloading. All we need now is the invoice so we can pay the bill!"
 
 
 
 
 
 


Review 21 Sep 2021
Recommended by customer in RH16
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture including very heavy piano between two houses
 
Cost: £830

"First-rate team, courteous, careful and professional."
 
 
 
 
 
 


Review 20 Sep 2021
Recommended by customer in RH12
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 

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