Turners Removals

Unit 7 The Courtyard, Holmbush Farm, Crawley Road Faygate
Horsham
West Sussex
RH12 4SE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Turners Removals 9.8/100
1036 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 1036 reviews since 2010
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" First-rate team, courteous, careful and professional."   more
 
" Would highly recommend this company from having got our quote and speaking to staff at the other end on the phone before moving day, as I had a few questions. To the guys actually doing the heavy wor...."   more
 
" The most pleasant accomodating team. Nothing was too much trouble. Worked incredibly hard. Would recommend."   more
 
" Generally, this was a good move the movers came on time and we were loaded and unpacked in a couple hours. The movers were polite and professional and handled my kids being curious very well. We did ...."   more
 
 
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Customer Reviews
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Review 21 Sep 2021
Recommended by customer in RH16
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture including very heavy piano between two houses
 
Cost: £830

"First-rate team, courteous, careful and professional."
 
 
 
 
 
 


Review 20 Sep 2021
Recommended by customer in RH12
 My Age: 50 - 59 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 9 Sep 2021
Recommended by customer in BN16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prompt arrival very polite and courteous staff.
Nothing was a problem to them. Removals was done efficantly.
 
Cost: £702

"Would highly recommend this company from having got our quote and speaking to staff at the other end on the phone before moving day, as I had a few questions.
To the guys actually doing the heavy work 10/10"
 
 
 
 
Team:
Wayne Trevor Jack
 
 
 


Review 8 Sep 2021
Recommended by customer in RH12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From a flat to a house
 
Cost: £739

"The most pleasant accomodating team. Nothing was too much trouble.
Worked incredibly hard.
Would recommend."
 
 
 
 
 
 


Review 18 Aug 2021
Recommended by customer in RH12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture move to another location just a few miles away.
 
Cost: £353

"Generally, this was a good move the movers came on time and we were loaded and unpacked in a couple hours. The movers were polite and professional and handled my kids being curious very well. We did have some scratches and marks on our vintage wood furniture and I did not appreciate the movers taking a smoke break at the van as the smoke was with all of our belongings."
 
 
 
 
 
 


Review 16 Aug 2021
Recommended by customer in RH12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving furniture and effects from a flat to a house. Disassembling and reassembling a bed.
 
Cost: £643

"The team we had were friendly, courteous, and polite. They completed the move efficiently and were helpful throughout. Very pleased with the job.
We were quoted less than half the price of the other company we contacted and the service we received was fantastic.
Thank you Turners!"
 
 
 
 
 
 


Review 28 Jul 2021
Recommended by customer in BN12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4-bed house move from Surrey to the South Coast. Limited access to departing house meant three smaller vehicles were used instead of a large lorry.
 
Cost: £2393

"This is our fourth move in three years each time employing "Turners Removals". Wayne as always drove the team, meaning the bulk of the contents were moved on day 1. On the whole, we were happy with the removal process - we felt the team lost a little impetus on day two when Wayne was not in attendance always polite, courteous, careful, and friendly. We are very sorry to see Bob leave!
"
 
 
 
 
Team:
Wayne Scott Jordan Dave
 
 
 


Review 25 Jul 2021
Recommended by customer in RH17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Amazing service and value for money professional team who were extremely polite, diligent, and careful with our belongings. I would not have any hesitation in recommending Turners to other people. Very pleased with the service we received."
 
 
 
 
 
 


Review 22 Jul 2021
Recommended by customer in EX14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From Sutton, my furniture was in your warehouse for two days, then onto Honiton Devon. Bob suggested this and it worked so well.
 
Cost: £1568

"Your team were brilliant, so helpful stress-free if I ever move again, I will use Turners. Thank you all."
 
 
 
 
Team:
Wayne Dve Dean
 
 
 


Review 14 Jul 2021
Recommended by customer in RH20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a house to a bungalow.
 
Cost: £2256

"Very pleased with the service
They packed all my belongings
Moved everything in the house then into the bungalow.
The next day they unpacked everything nothing broken or lost very pleased."
 
 
 
 
Team:
Wayne Jordan
 
 
 


Review 7 Jul 2021
Recommended by customer in GU6
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Over three days and at end of stamp duty holiday. 4-bed home.
 
Cost: £2617
 
 
Team:
John Jordan Scott
 
 
 


Review 6 Jul 2021
Recommended by customer in RH12
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2-bedroom bungalow to 2-bed ground floor flat in Horsham - dropped off chair and washing machine to another house en-route.
 

"The service from start to finish was fabulous.
It was a last minute move and we had friendly and helpful staff from 'Bob' who came out to quote to Jordan and ? (who moved) Trigger and ? came later to help unload - all were friendly, helpful and above all quick!!
Thank you and very highly recommended to all."
 
 
 
 
Team:
Jordan
 
 
 


Review 29 Jun 2021
Recommended by customer in RH12
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 28 Jun 2021
Recommended by customer in RH10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was over two days with storage for two nights.
 
Cost: £1185

"The team packed the lorry very carefully and was impressed with their work ethic."
 
 
 
 
Team:
Trigger Jack
 
 
 


Review 28 Jun 2021
Recommended by customer in GU3
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The challenge with both properties were the restricted accesses and size of trucks to be used. Also the sellers were late leaving the property we were moving into.
 
Cost: £2390

"The team were exceptional, friendly, professional and provides an experienced first class service. Moving house is on the whole a stressful experience and Turners Removals made this a more stress free and relaxed day."
 
 
 
 
 
 


Review 24 Jun 2021
Recommended by customer in RH12
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
. Part move 4-bedroom house to third floor flat with lift access
. 42 mile journey
. Rest of belongings in storage
. All items packed by ourselves
 
Cost: £1281

". Friendly, responsive, and efficient communication during the quoting and acceptance stages
. Efficient and careful handling of belongings during move no items were damaged, except light soiling to sofa cushions, which could easily be sorted. Team offered professional cleaning to be arranged should the marks have remained. (Turned out not to be necessary)
. Overall helpful throughout the whole process"
 
 
 
 
Team:
Wayne Andy Jack
 
 
 


Review 24 Jun 2021
Recommended by customer in RH12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The date had to be brought forwardd. Handled perfectly. Move from Uckfield to Horsham, on a very wet day.
 
Cost: £782

"My initial telephone enquiry and follow up visit and quote inspired confidence. Persons even though I was booking the move from Spain.
Every aspect was efficient, well organised and communication good. Team on the day worked very hard and were obliging and polite.
Good job done!"
 
 
 
 
Team:
Scott
 
 
 


Review 9 Jun 2021
Recommended by customer in PO9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Majority of stuff collected on a Thursday and stored over weekend - remaining stuff collected on a Friday and delivered to new address.
 
Cost: £1800

"Took apart and reassembled two beds, cupboard, tables, v.well. Team had a "can do" attitude, positive and caring we thought we had more time to pack stuff on Thursday for the Friday van but had to pack in a hurry for Thursday as well!! We plugged in our freezer immediately apparently - we shouldn't have. Excellent service all in all. Well done"
 
 
 
 
Team:
Dave Trig John Andy Mac
 
 
 


Review 7 Jun 2021
Recommended by customer in CO15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
We were moved from Crawley, West Sussex to Clacton, Essex.
 
Cost: £1470

"Our experience from start to finish was excellent. The whole team were a pleasure to deal with. The experience for us was stress-free thanks to John, Jordan, and Jack who could not have been more helpful."
 
 
 
 
Team:
John Jordan Jack
 
 
 


Review 4 Jun 2021
Recommended by customer in RH12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small house removal but many books and boxes.
 

"Excellent service and support. Lovely guys just went the extra mile. Great "people skills" too - as I was stressed and they just put me at ease. Incredibly efficient too - definitely would recommend."
 
 
 
 
 
 

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