Alness Removals & Storage

12 River Drive, Alness Industrial Estate, Alness
Inverness
Ross-shire
IV17 0PG

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Alness Removals & Storage 9.9/100
4 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
9.9 /10 Overall Rating 9.9/10
Based on 4 reviews since 2021
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 10/10 Packing & Handling Rating 10.0
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 10/10 Service Rating 10.0
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We are a returning customer having previously used their services over the last 25 years. The move was dealt with seamlessly and very efficiently by the team. There were issues before the moving day w...."   more
 
" Rod and his team made our moving experience easy and pain free. We got helpful tips on packing and were able to purchase a good supply of boxes, tape and paper for breakables. They came to assess our ...."   more
 
" After putting the house on the market I got a very quick offer which I accepted, and then found myself in the postion of needing to find a house quickly. I knew from friends that Alness Removers had a...."   more
 
" We had Alness Removals to pack up everything for us. We were delighted with their work and the removal men were polite, courteous and made our move absolutely stress free. Brilliant Company and the ...."   more
 
 
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Customer Reviews
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Review 29 Jan 2021
Recommended by customer in IV7
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move contents of house shed and garage from existing 3 bedroom house to new 3 bedroom bungalow.
 
Cost: £1100
 

"We are a returning customer having previously used their services over the last 25 years. The move was dealt with seamlessly and very efficiently by the team. There were issues before the moving day when our original sale fell through 2 days prior to completion and the whole process had to start again but we were only charged the deposit for cancelling at such short notice.
When re booking the actual move day we were only able to give less than 2 weeks notice but again this was accommodated.
"
 
 
Team:
Rodney Winton and team
 
 
 


Review 15 Jan 2021
Recommended by customer in IV16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 separate households moving into 1 large, 3 floored property. Some very heavy items - piano, solid oak large sideboard and exercise bike.

"Rod and his team made our moving experience easy and pain free. We got helpful tips on packing and were able to purchase a good supply of boxes, tape and paper for breakables. They came to assess our requirements and size of van needed very promptly.
All pricing and details were explained clearly.
They were very flexible regarding dates and timing to suit us.

On the removal days they phoned to say when they were arriving and were on time.

The team were very careful and obviously properly trained in moving and handling.

We would have no hesitation in using them again and highly recommend them."
 
 
Team:
Rod and Robert
 
 
 


Review 15 Jan 2021
Recommended by customer in DG5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from the northern highlands of Scotland from a large rambling house along a narrow single track road onto a long gravel track. The hallways and doorways were in some case narrow and stairways steep, providing some challenges which the removal men were very experienced and coped with professionally. They also advised me of what was needed in pruning overhead branches and other usefull advice at the initail visit. The removers prepacked some of the valuables before the move, took a day to move all the furniture onto the van, stored it over-night and travelled down to the borders and unloaded the following day. They were very flexible in arranging various moving, packing and storing options and kept in touch throughout the whole process.

"After putting the house on the market I got a very quick offer which I accepted, and then found myself in the postion of needing to find a house quickly. I knew from friends that Alness Removers had a good reputation, and that they were local. I had got two other quotations but when Rodney visited I felt comfortable with him, there was no pressure tactics and he was local. During the process of finding a new home the legal process was delayed and was very stressful, and it seemed that I might find myself in the position of having to move out and not being certain I would get the keys for the new house in time - very stressful. Rodney was very helpful in suggesting various options, such as temporary storage if needed. Some of the deicate items were prepacked by Damian and Kevin, and the removals were handled without any damage or loss. They were all very friendly and worked well as a team. I have no complaints at all and felt that they also had a competitative price."
 
 
Team:
Thank you Rodney, Damian and Kevin.
 
 
 


Review 15 Jan 2021
Recommended by customer in IV18
 My Age: 60 - 69 
 I'm: Female 

 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Easy move, made so much easier by having Alness Removals to pack as well a moving us. My husband has lots of books, etc, so we preferred them to pack for us. No breakages and Alness Removals placed all our items in the specific rooms and even made up our beds for us.

"We had Alness Removals to pack up everything for us. We were delighted with their work and the removal men were polite, courteous and made our move absolutely stress free. Brilliant Company and the owner Rod, was very helpful, courteous and reliable and so were his removal men. Wouldn't hesitate to recommend Alness Removals to family and friends.

Thank you Rod and you staff.

Regards

Felicity & Elie Bassouls"
 
 
 
 

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