Scottish Removal Services

Head Office, The Depository, Torrin Road, Broadford
Isle Of Skye

IV49 9AB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Scottish Removal Services 9.7/100
434 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 434 reviews since 2007
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.5/10 Value Rating 9.5
The price represents value for money

 
 
 
Recent Reviews 
 
" The removal men were brilliant, very considerate with putting down blankets to ensure the floors werenít damaged. They were a very friendly crew and nothing was too much, one even helped to hold the s...."   more
 
" The entire process was handled professionally and efficiently. The initial meeting and review of both premise was done early in the process and communication from start to finish was excellent with i...."   more
 
" Melissa and her team were very helpful and efficient. They handled all our belongings with care. They took extra care with our piano which has a high gloss finish and they transported it without a scr...."   more
 
" Despite howling winds and torrential rain throughout the pick-up and unloading the crew did an outstanding job making what could have been a trauma into a low stress albeit demanding experience."   more
 
 
About Us


Scottish Removal Services have taken over the business of MacDougalls Removals, with the same team and premises.

Our previous reviews therefore show you the level of service you can expect from us, trading under our new name.
     
Customer Reviews
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Review 17 Dec 2022
Recommended by customer in Iv51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We have had a move in two halves with Scottish Removal Services. In January 2021 we moved as a family of 4 adults to the Isle of Skye. Prior to the move I had many conversations and emails with Melissa so that she was aware of what was needed to move us, my daughters furniture and most of their belongings would go into storage until they found a place of their own, ours would come up to Skye.
 
Cost: £8430
 

"The removal men were brilliant, very considerate with putting down blankets to ensure the floors werenít damaged. They were a very friendly crew and nothing was too much, one even helped to hold the snake so I could dismantle his vivarium. Itís a two day journey to Skye and the weather was snowy, but the lorry made it to their base where they decanted our belongings into a smaller lorry to manage the single track road and my daughters belongings into storage. The same consideration was given to our new house when they delivered. Then nearly two years later the girls were ready to move to Inverness, so Melissa organised their belongings were picked up from the house and added to their stored items, this was all taken to their new house, all the stored items were in good condition, the mattresses had been wrapped, all the furniture was as weíd given it to them two years before. Again the moved happened in snowy/icy weather, the crew were very professional and it was really nice to see familiar faces and to be remembered. I would highly recommend Melissa and this company and would definitely use them again should we move."
 
 
Team:
Melissa, Claire, Billy, Lewis I canít remember the others
 
 
 


Review 4 Nov 2022
Recommended by customer in IV51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Moving a long established professional services office premises from an old 200 mtr sq building spread over 3 floors and with no dedicated parking for the building. Furniture, IT and many boxes of files were moved from one premises to the other with great care, and efficiency and in line with the agreed assignment.
 
Cost: £2995
 

"The entire process was handled professionally and efficiently. The initial meeting and review of both premise was done early in the process and communication from start to finish was excellent with information being sought from us and communication of the process to us throughout. All aspects were considered including road closure and we were advised of the action that was required from ourselves to keep personnel and our items being moved as safe as possible. The agreed timetable was adhered to and our move was as smooth as it possibly could have done and we would have no hesitation in recommending Scottish Removals."
 
 
 
 


Review 19 Oct 2022
Recommended by customer in IV42
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving a family of 8 plus a granny moving in with us. And a baby grand piano.

"Melissa and her team were very helpful and efficient. They handled all our belongings with care. They took extra care with our piano which has a high gloss finish and they transported it without a scratch."
 
 
Team:
Melissa
 
 
 


Review 12 Oct 2022
Recommended by customer in IV55
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Moffat to Isle of sky picking up as a single load and being delivered in two small loads due to access issues.

"Despite howling winds and torrential rain throughout the pick-up and unloading the crew did an outstanding job making what could have been a trauma into a low stress albeit demanding experience."
 
 
 
 


Review 11 Oct 2022
Recommended by customer in IV51
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Hamilton to Portree.

"Moving was so straightforward with the Scottish Removal Services- from the initial enquiry to the arrival of my furniture Melissa was so helpful and prompt with keeping me updated and answering my flurry of questions.
Lewis and Billy the moving crew were very polite and even put my bed together on arrival. They took no time at all to move in my furniture and boxes, leaving things in an orderly fashion so it made unpacking that bit easier. A lovely final touch was a welcome to your new home card. A brilliant, local service that I highly recommend and would definitely use again."
 
 
Team:
Billy and Lewis.
 
 
 


Review 18 Sep 2022
Recommended by customer in LA8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was seamless, certain garden items, including pots with plants in them which were carefully stored on our behalf for over 6 weeks were delivered to us in perfect condition, along with the rest of the furniture.

"First class service from a family business that has been established for many years. This is the second time we have used the company over a period of 18 years and the level of service and customer care is second to none.The timing surrounding our move was affected by a purchase chain which resulted in dates moving frequently and the company did everything they possibly could to accommodate these moving dates at a point in time when they were subject to extreme pressure due to the time of year when our move was to take place."
 
 
Team:
Melisa, Claire, Billy and Lewis
 
 
 


Review 17 Sep 2022
Recommended by customer in HS6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was to collect all of my belongings from the Outer Hebrides and take them over to storage in Skye, and then deliver them down to Royston in Hertfordshire. My second trip with the company!
 
Cost: £5000
 

"I used the Scottish Removals Company when I first moved from Hertfordshire to the Hebrides about 5 years ago. It was the most stress-free experience ever! The guys were super chilled and helpful, and resulted in a very relaxed, efficient move.
Now 5 years later it was time to do the return journey, and I would not have considered anyone else. Claire and Melissa in the office are just the absolute best! They keep everything together and put you totally at ease.
Billy and Lewis are a credit to the company. So chilled, so helpful and just so nice!
I would highly recommend this company to anyone needing to relocate. It will be the best phone call you make regarding your move."
 
 
Team:
Billy and Lewis, amazing people!
 
 
 


Review 8 Sep 2022
Recommended by customer in IV51
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was over four days. Initially we were going to storage and a small house. This changed 5 weeks before when we purchased a larger house. The load was split between two houses perfectly. My sons disability furniture is heavy so we needed the biggest vehicle. I think we used every vehicle the company owned. You need this on single track highland roads with tight gates and cattle grids.

"Our move was over four days and took a lot of planning to ensure my autistic son didnít become distressed.

You could phone to the office anytime for help on how to pack items and I received a little help
help on the day with mirrors, glass shelves and monitors.

My son needs tough plus furniture which is extremely heavy and the sloping tops made his wardrobe difficult to manoeuvre.

The team couldnít do enough to help us and even rebuilt our beds for us arriving after our journey.

Unfortunately we did see the other side of what happens when you donít use a specialist remover.

Our movers were extremely patient and understanding when the seller hadnít moved out. Despite the delay they still unloaded and finished the job before the sellers removal company. Before leaving (despite it being a long day) they checked all our items were in the right rooms.

We were delighted with the service we received from start to finish. Thank you.

"
 
 
Team:
Melissa, Claire, Billy, Lewis, Zoe & Joe
 
 
 


Review 8 Sep 2022
Recommended by customer in PH1

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from Ďholiday homeí to main home

"Having moved many times, Scottish Removal Services have to be the best ever.
From the initial enquiry they have been efficient and so good to deal with.


"
 
 
Team:
Melissa, Claire, Billy and Lewis
 
 
 


Review 8 Sep 2022
Recommended by customer in GL20
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house contents from the Isle of Skye to Tewkesbury. Collection up a fairly steep drive and removal to a house on an old alley with only 1 entrance door, steep narrow stairs and no drive.
 
Cost: £5500
 

"Very professional, accommodating and helpful service throughout."
 
 
 
 


Review 4 Aug 2022
Recommended by customer in EH14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack up on Skye Storage for 13 months Delivery to Edinburgh

"Great service. Lovely people - friendly, helpful, professional.
Would definitely recommend.
"
 
 
Team:
Billy
 
 
 


Review 12 Jul 2022
Recommended by customer in HS7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving furniture from a store in England to the Outer Hebrides where access to the property is governed by the tide times (the road goes across the beach)

"Attention to detail both in liaising with the Customer, understanding the nature of goods moving from the Mainland onto the ferry with the right equipment and then understanding the local details to deliver the goods and getting the team back to base!

Strong Communication

Friendly approachable and helpful; I could easily pick the phone up before and after to discuss the job; which took the hassle away

I would have no hesitation in recommending Melissa and her team."
 
 
Team:
Melissa
 
 
 


Review 12 Jul 2022
Recommended by customer in IV51

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Burton on Trent to the Isle of Skye. Step 1 Burton to Broadford, Skye and belongings placed in storage for 3 months. Step 2 Broadford to Staffin.
 
Cost: £8613
 

"From the start we had a very positive, informative and friendly relationship with the company. Melissa provided all the information we needed and was always happy to answer the many questions that we had. Melissa and Claire were easily contactable by phone or email.

The day of the move was very stressful by its nature, but Billy and Lewis (and 2 extra helpers) worked calmly, carefully and efficiently to remove all our belongings in what seemed a very short time. They were able to start their journey back to Skye earlier than expected.

Our belongings were stored safely for three months - including a tree and some shrubs that were well taken care of and survived the wet and windy weather typical of the island. There was also a washing machine and fridge that we no longer needed. Melissa was happy to deal with these either by passing them on to some one who could make use of them or by disposing of them in the correct manner, for which we were very grateful.

Melissa was happy to organise the move in to our new home with two separate deliveries that made the process much more manageable. We were also then able to return all our packing materials - boxes, paper and bubble wrap - back to the office for re-use by others - great recycling!

We felt very well cared for throughout the whole process which is a reflection of the very professional and warm and friendly service provided by Melissa and all her staff. Thank you.


"
 
 
Team:
Melissa, Claire, Billy and Lewis
 
 
 


Review 11 Jul 2022
Recommended by customer in TW18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removing the contents of a small house in a Scottish island into storage in a large garage in England. Consignment included a piano.

"Everyone at Scottish Removal Services - management, office and removals team - was helpful, professional, friendly, capable, calm and inspired confidence from a stressed client!"
 
 
Team:
Melissa, Claire, Billy and Lewis
 
 
 


Review 15 Jun 2022
Recommended by customer in IV42
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving out of my late step mothers property
 
Cost: £370
 

"As soon as I made the first phone call and I heard Melissaís voice I felt an enormous sense of relief ~ these guys had it all in hand!!! Nothing was too much trouble.

The removal men themselves were so helpful, kind & considerate, they made what should have been a very difficult & stressful time almost effortless!!

I am soooooooo glad I made that phone call to ask for help in moving the last of my step mothers things 🙂

Totally and utterly recommend this removals company

Thank you everyone!!! ✨🙏🏻✨"
 
 
Team:
Massive thank you to Melissa, Clare, Billy & Lewis
 
 
 


Review 23 May 2022
Recommended by customer in NP16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From a small Scottish island with tidal access to the property to south east Wales involving ferry transfers

"This firm acted in a highly professional and customer orientated manner
We could not be more pleased
No damage to our possessions
Prompt and diligent service and polite and cheerful operatives
Competitive pricing"
 
 
Team:
Melissa, Claire, Billy and Lewis
 
 
 


Review 16 May 2022
Recommended by customer in IV23
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Involved moving haemodialysis equipment from hospital setting to a patients home. Equipment was delivered to an upstairs bedroom.
 
Cost: £750
 

"I have been unable to respond to some of the points relating to Code of Practice, as a colleague delt with these aspects. However, I do know that my colleague is very happy with the work carried out.

I have found this removal company very easy to deal with. The coordinator has been extremely helpful. The equipment was transported and handled cometently and with great care. This service has offered excellent value for money.

We will definately look to use this company for any similar moves in the future."
 
 
Team:
Melissa Macdougall and team at Scottish Removal Services, Skye
 
 
 


Review 29 Apr 2022
Recommended by customer in HS8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving back to the Outer Hebrides!!! Great to have a company that understands the complexities of booking ferries, standby slots and lashing points!!

"The company was recommended by a family member . I have to agree couldnít rate them high enough from initial online form to the closure of the lorry doors as they left us in our new home .
The extra help was more than appreciated as white goods were dropped off as well as other items at at another of my familyís home on route, after a cheeky request from myself.
The whole team from start to finish are professional , friendly and also with their fun attitude made moving virtually stress free!!!
Plus they are well used to the joys of island living with weather and ferries."
 
 
Team:
Melissa, Claire , Billy
 
 
 


Review 11 Apr 2022
Recommended by customer in HS8
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from a two bedroom bungalow in the central belt of Scotland to a three bedroom bungalow on the Isle of South Uist.

"Having moved house a couple of times in the last few years this was by far the least stressful move (though the furthest) as the removal company were so fantastic. Melissa and Claire were really friendly and helpful and communicated about everything throughout, as well as reassuring me when I was a bit worried I had more things than I realised. The packing team labelled all the boxes which made it much easier to find things at the other end and for the first time in any house move not a single thing has broken as it was so well packaged. Everyone was brilliant and really friendly. There was also no problem with transporting my electric wheelchair and in my new home everything was placed so that I could still get round really easily in my wheelchair too. Although I donít plan to move house again, if I did I would without any hesitation use this company."
 
 
Team:
Melissa, Claire, Donnie and Billie
 
 
 


Review 6 Apr 2022
Recommended by customer in TW18
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from house on a Hebridean Island to house near London.

"Scottish Removals were professional, reliable, supportive, patient, punctual, careful and respectful. I knew my move was in safe hands. Very reassuring all round."
 
 
Team:
Melissa, Claire, Billy and Lewis
 
 
 

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