White & Co plc

Where reputations count.

North Road, Lee Mill Industrial Estate
Ivybridge
Devon
PL21 9GN

Removers - Removals Companies

www.whiteandcompany.co.uk

Email This Business

Tel 01752 896 577

Listed under: Removers / Removal Companies

95% recommended Rating 9.4/100
268 reviews since 2009

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 268 reviews since 2009

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.2/10
The firm took care in packing and handling our property

Collection & delivery	9.5/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.1/10
The firm\'s charges are reasonable for the work involved

Recent Reviews

" I had a glass table which the first guys took to pieces to get out this crew did not put it together for me so I have no table." more

" Your staff were very polite and helpful and cheerful. All good. I would not hesitate to use your company again if and when! Thank you very much for everything." more

" Excellent service with no fuss. Completed move on time and efficiently executed. I would definitely recommend their services." more

" We packed our own contents, so cannot comment on that qn. Used in the past for family moves (TWC has the MOD contract) and will use again!" more

About Us
Information provided by the business
Legal Name: White & Co Plc. Public Limited Company.

Review 13 May 2022 Recommended by customer in WD3 My Age: 70 + My level of experience of similar services: Above Average business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	5/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

They couldn't get my wardrobe upstairs and made a deep scratch in my dresser. Had to leave fridge in front garden as it wouldn't go through back gate.

Cost: £1300

"I had a glass table which the first guys took to pieces to get out this crew did not put it together for me so I have no table."

REPORT THIS REVIEW

Review 10 May 2022 Recommended by customer in PL15 My Age: 70 + I'm: Female My level of experience of similar services: Above Average I haven't used this business before business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Not at all stressful with no problems.

Cost: £802

"Your staff were very polite and helpful and cheerful. All good. I would not hesitate to use your company again if and when!
Thank you very much for everything."

Team:
Dan Skinner Aron Whitby L

REPORT THIS REVIEW

Review 19 Apr 2022 Recommended by customer in PL1 business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

The move from Plympton to Plymouth center and we packed all items. We had to take the legs off one sofa to get it through the door.

Cost: £348

"Excellent service with no fuss. Completed move on time and efficiently executed. I would definitely recommend their services."

Team:
Lee

REPORT THIS REVIEW

Review 12 Apr 2022 Recommended by customer in PL11 My Age: up to 29 I'm: Female My level of experience of similar services: Experienced I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	5/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

What was supposed to be two moved and six weeks in storage turned into 12 months!
Some funny anecdotes from removal men - all were a good laugh but very professional.

"We packed our own contents, so cannot comment on that qn.
Used in the past for family moves (TWC has the MOD contract) and will use again!"

Team:
Lee Maunder Andy Best

REPORT THIS REVIEW

Review 12 Apr 2022 Recommended by customer in PL3 My Age: 60 - 69 I'm: Female My level of experience of similar services: Experienced I have known this business: 1 - 5 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A challenging move because of the distances and packing a large garden. Restricted access was a problem but the staff were superb and handled every aspect incredibly well. Nothing was too much trouble, use them

"I would highly recommend Whites to anyone. All contact with them from the first phone call to the move itself was handled in a manner which made a difficult move seem very easy. Everything ran smoothly and the actual packing and unpacking were so well due to the professional manner of the movers. A great job."

Team:
Kyle Witherford Aaron Whi

REPORT THIS REVIEW

Review 4 Mar 2022 Recommended by customer in FY5 My Age: 70 + I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From Cornwall to Lancashire

Cost: £3000

"Brilliant staff"

Team:
Richard Luke

REPORT THIS REVIEW

Review 15 Feb 2022 Recommended by customer in PL10 My Age: 70 + I'm: Male My level of experience of similar services: Average I haven't used this business before business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Arrived on time - everything smooth and efficient including delivery effects to new address."

REPORT THIS REVIEW

Review 6 Jan 2022 Recommended by customer in TQ9 My Age: 60 - 69 I'm: Male My level of experience of similar services: Average I have known this business: 1 - 5 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Part move of furniture and possessions

Cost: £880

"Well undertaken by a polite, courteous team both in-office and at removal/delivery.
I used White & Co for a second time. Offer excellent service the first time."

REPORT THIS REVIEW

Review 21 Dec 2021 No Recommendation by customer in DT9 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I haven't used this business before business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Downsizing move from 5-bed to 3-bed property

Cost: £2200

Team:
Dave

REPORT THIS REVIEW

Review 1 Dec 2021 Recommended by customer in CA4 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was nervous about moving my workshop as it included a lot of heavy items and a large lathe and milling machine and accessories

Cost: £3600

"The move went like clock work and I had no reason to be nervous. The team made it look so easy."

Team:
Callum Pearce Dan Skinner

REPORT THIS REVIEW

Review 23 Nov 2021 Recommended by customer in PL20 My Age: 70 + My level of experience of similar services: Experienced I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing and part move 4/11 complete move am 5/11 including grand piano excellent packing and protection covers for furniture.

Cost: £2506

"Great team and not any problems until moving Piano into its new home. Much thought, strength, and furniture managed the task which included two sets of steps (3) and a narrow entrance.
Well done everyone."

Team:
Poppy Pearce Stapleton Ri

REPORT THIS REVIEW

Review 21 Oct 2021 Recommended by customer in PO21 My Age: 70 + I'm: Female business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move took two days, loading on day one, driving 200 miles, unloading on day two. It was dealt with efficiently as quoted.

Cost: £1600

"The staff were excellent. I used this company in February 2016 and had no hesitation in using them again. I was not disappointed they were helpful, polite and a credit to their company."

Team:
Dan Skinner Derek Holland

REPORT THIS REVIEW

Review 11 Oct 2021 Recommended by customer in PL21 My Age: 30 - 39 I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

A two-day move packing and removal, followed by a move from storage to a new property.

"All ran smoothly.
Many thanks."

Team:
Kieran Ri

REPORT THIS REVIEW

Review 7 Oct 2021 Recommended by customer in HU8 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I haven't used this business before business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went as planned

"Very pleased with the move, all went as expected."

REPORT THIS REVIEW

Review 6 Oct 2021 Recommended by customer in DT2 My Age: 70 + My level of experience of similar services: Average I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very good move, staff very helpful and professional

"Would recommend this removal firm, staff both in the office and carrying out the move were always courteous and professional as well as very helpful."

REPORT THIS REVIEW

Review 1 Sep 2021 Recommended by customer in PL7 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three young men done our move. Couldn't get a wardrobe down the winding stairs so took it apart and put it together in our new apartment.

Cost: £366

"Best removals we have ever had would definitely recommend to anyone. Very professional young men were very polite and nothing was too much of a problem for them."

Team:
C Doyle

REPORT THIS REVIEW

Review 26 Aug 2021 Recommended by customer in ST5 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Devon ---> staffs
Move paid for by employer.

"Staff were helpful and courteous."

Team:
Kyle Witherford Derek Hol

REPORT THIS REVIEW

Review 23 Aug 2021 Recommended by customer in TQ7 My Age: 70 + I'm: Female I haven't used this business before business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

So so hot!

"Am amazing and very helpful team. The weather was so hot and brutal but they never complained and we gave them loads of drinks. Well done boys."

Team:
Nick Dave Darren Nathan

REPORT THIS REVIEW

Review 16 Aug 2021 Not Recommended by customer in BH13 My Age: 70 + I'm: Female My level of experience of similar services: Experienced I haven't used this business before business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	1/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £3660

"No guidance on insurance claim and one week is not enough time to unpack and check everything."

Team:
James Jame Dan Skinner

REPORT THIS REVIEW

Review 31 Jul 2021 Recommended by customer in PL8 My Age: 70 + My level of experience of similar services: Above Average I have known this business: Over 10 years business White & Co plc https://www.referenceline.com/removers_removals_companies-in-ivybridge-whitecoplc-15359

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The firm\'s charges are reasonable for the work involved

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

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