Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.6/100
359 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 359 reviews since 2014
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" despite moving dates changing several times they couldnít be more helpful. My husband had just come out of hospital and they just got on with it. They made the move as stress free as was possible. Tha...."   more
 
" The service we received from the initial quotation through to completion was second to none. Despite numerous complications with the final date of move (issues further down the chain) nothing was too ...."   more
 
" Very impressed Everyone worked extremely hard Politeness through out Very efficient through out from start to finish Wonít hesitate to recommend"   more
 
" Very happy with Metro Removals. Everyone worked hard and were friendly and could not be happier. Would recommend their services."   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 14 Oct 2021
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Northamptonshire to Somerset. After losing our original movers metro stepped in

"despite moving dates changing several times they couldnít be more helpful. My husband had just come out of hospital and they just got on with it. They made the move as stress free as was possible. Thank you all so much for all your helpful"
 
 
Team:
Dean
 
 
 


Review 14 Oct 2021
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team moved us from Northants to Somerset.

"The service we received from the initial quotation through to completion was second to none. Despite numerous complications with the final date of move (issues further down the chain) nothing was too much trouble.
I would have no hesitation in recommending Metro removals."
 
 
Team:
Dean and team
 
 
 


Review 13 Oct 2021
Recommended by customer in NN6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very impressed
Everyone worked extremely hard
Politeness through out
Very efficient through out from start to finish
Wonít hesitate to recommend"
 
 
 
 


Review 13 Oct 2021
Recommended by customer in NN9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
they turned up at 8am removed everything from old house and put everything into the new house
 
Cost: £1000
 

"Very happy with Metro Removals. Everyone worked hard and were friendly and could not be happier. Would recommend their services."
 
 
Team:
The Team
 
 
 


Review 13 Oct 2021
Recommended by customer in PE8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro Removals packed the contents of my house, garden and garden shed and moved them across town to my new address. The removals men unloaded everything and petites of furniture into position as requested. They also dismantled and reassembled two beds.

"From first contact to collecting the empty boxes, the process was very straightforward. The first action as to have a visit from a representative of the company, Lee Paris, who surveyed the contents of my house and was able to send me a quotation later the same day. The team who did my removals were efficient and polite. Everything was very well wrapped and boxed and there were no breakages or damage. The removals people turned up at the time specified and worked extremely hard."
 
 
Team:
Lee Paris
 
 
 


Review 8 Sep 2021
Recommended by customer in TA9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smooth as normal no problems
 
Cost: £2000
 

"The usual excellent service used for the 5th time. Speaks for itself."
 
 
 
 


Review 6 Sep 2021
Recommended by customer in NN9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a three bed to another 3 bed
 
Cost: £935
 

"The guys arrived as they said they would very polite and professional and a very quick service , had a wait for the keys but they were ok with that, would recommend using them again.
very professional outfit. Excellent 5 star service."
 
 
 
 


Review 6 Sep 2021
Recommended by customer in NN16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved five miles from one three bedroom property to another one. The job was booked with only about one weeks notice.
 
Cost: £1450
 

"Metro actually made a site visit rather than a video survey that gave us more confidence that they had a good appreciation of the task requirements. They provided 50 boxes, wrapping paper and tape within hours that gave us the maximum time to prepare for the move.

On the day of the move they turned up on time, put floor coverings down to protect the carpets and dismantled and later re-assembled wardrobes. Staff were polite, efficient and made sensible suggestions to make the move more efficient. Overall a first class job and a company that we would definately recommend to anyone.

A highly professional job was made of the move."
 
 
Team:
Dean and the team
 
 
 


Review 10 Aug 2021
Recommended by customer in BT53
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Rutland to Northern Ireland. Including ferry crossing.
 
Cost: £4500
 

"All of the team from Metro were brilliant - we had received several absurd quotes for our removal. From the moment we booked the initial consultation we knew Metro were a professional outfit. Their time keeping and communication were exemplary."
 
 
Team:
Dean - driver and mover
 
 
 


Review 3 Aug 2021
Recommended by customer in NN29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete removal from house to bungalow within Northamptonshire.

"The team were courteous and friendly and behaved in a professional manner.
All items were handled with care and notice taken of where they should be placed."
 
 
Team:
Dean and partner
 
 
 


Review 2 Aug 2021
Recommended by customer in LN8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Northants to Lincs . Move entailed two trucks and a van . Access difficult at either end and included packing some 7000 books . 3 day move two to pack and one to unload . The boss even showed up on day two to help load . Exemplary service through out . Competitors quoted £12k and £27.5k and both said they wanted the job . Huh ? £27.5k quote also said it would take ten days to move us . Utterly daft from every angle . How not to win a contract .
 
Cost: £5400
 

"Professional service throughout . Boss came out to do a proper rather than virtual survey . Hard to do a virtual survey when I dont have a mobile and the internet link is rubbish and kept crashing . No one else offered a personal service .

Got quote the same day !

Competitors were not who I asked to quote some sort of subcontract which was off putting from the off .

Metro were good about organising date to move and gave us confidence they would be on time . They were !

None of the staff swore which is remarkable all were polite and well presented . Nothing was dropped or damaged . The staff even moved some very heavy garden benches for us on day three that we had sited wrongly . No bother they just got on with it .


"
 
 
Team:
Steve , Tom , Don and Luis plus 2 others one to pack one to help unload .
 
 
 


Review 2 Aug 2021
Recommended by customer in Le16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Nothing could be improved the service was excellent. Metro Removals are brilliant they certainly know how to do the job everything went so smoothly and the men were very polite and got on with the job.
EXCELLENT"
 
 
 
 


Review 2 Aug 2021
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Always have used this company, since moving from London 20 years ago very professional, very polite and they go that extra mile to satisfy.

"Since moving from London 20 years ago very professional, very polite and they go that extra mile to satisfy."
 
 
 
 


Review 2 Aug 2021
Recommended by customer in NN17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was a two day job from 2 story to 2 story and it was a three hour journey by car so about 4 or 5 hours by lorry.

"Move went very smoothly. No hassle. The company were great from start to finish and the young men were very professional and very pleasant.
It was a 2 day move and although they didnít have to because it had been a long day/journey, they put the bed together at the new property so that I had somewhere to sleep.
The second day they were nice and early and again carried out their work very professionally.
Sadly I canít remember the two young menís names but I was very impressed with the company and I would definitely use them again if I had to.
The lorryís were very clean and new which gave a great impression.
Well done team!!"
 
 
 
 


Review 16 Jun 2021
Recommended by customer in NN14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 4 bed to large 5 bed house. Lots of books and magazines. Very heavy wardrobes.

"Excellent service. On moving day arrived promptly. Team were hard working.
Would definitely use them again."
 
 
 
 


Review 15 Jun 2021
Recommended by customer in LE16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Market Harborough to Glastonbury. The central team members were outstanding in their service.
 
Cost: £3400
 

"Very professional service from Metro and made the move less stressful than it could have been. Very pleased."
 
 
Team:
Tom. Steve. Luke. Lee
 
 
 


Review 12 Jun 2021
Recommended by customer in NN14
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From home to storage, a sale fall through and all the way to the end, Metro were always understanding and helpful.

"From start to finish I could not fault any part of the service. During a very stressful time and move, Metro were one of the better moving related aspects our move. Every question answered and every request dealt with efficiently. I would highly recommend them to anyone who wants to move. The collection and delivery was smooth and the teams worked well and were very helpful. Start to finish was a breeze for our move."
 
 
 
 


Review 11 Jun 2021
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom semi to 4 bedroom detached.
 
Cost: £1122
 

"It is daunting when moving and amazing how much stuff you amass, Metro were brilliant, went with the dismantle option of big furniture. They worked so hard and very polite. Would recommend and worth the money if you can afford as takes the stress out of the job, they figure out the best way to get sofas in and out."
 
 
 
 


Review 11 Jun 2021
Recommended by customer in NN16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Flat move, including packing for elderly lady.
 
Cost: £720
 

"Metro removals were very efficient and helpful when I was arranging a move for my 91 year old mother. The move date had to be rearranged and they did with with no bother. They were very friendly and made the move very easy for us, would definitely recommend them."
 
 
Team:
Lee to
 
 
 


Review 10 Jun 2021
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Last minute arrangement arranged over the phone in respect of moving a 3 bedroom home 6 miles down the road
 
Cost: £1200
 

"These guys did exactly what we would of expected from them. Considering that the job was booked at 4pm the day before, they were fully equipped to carry out the task to the full. Even a delay, and awkward ex-tennant, could prevent them from completing the job very satisfactorily."
 
 
Team:
Lee Paris
 
 
 

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