Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.6/100
375 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 375 reviews since 2014
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Once again the work was carried out efficiently and cheerfully. The move involved the dismantling and rebuild of wardrobes. The team could not have been more helpful. Excellent job....well done! ...."   more
 
" Lee and his team moved everything out of our house in Rushden in about 3 hours , we had a lot of very delicate China, very expensive and fragile items, the move was to Skegness Lincolnshire a total of...."   more
 
" From start to finish the whole process ran very smoothly. We did the packing ourselves. The crew were very professional, friendly and efficient. They worked very quickly and took great care handling a...."   more
 
" Excellent service Very professional and made it look easy Staff were great and understanding when we didnít get our keys on time Nothing damaged or broken either Werenít the cheapest but well wort...."   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 12 May 2022
Recommended by customer in NN16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was the second time that we used the Metro Team. The first time was to move out of our sold house to rented and now to a new permanent home. We used the Metro Team a second time because of excellent service for the first move.
 
Cost: £1296
 

"Once again the work was carried out efficiently and cheerfully.

The move involved the dismantling and rebuild of wardrobes. The team could not have been more helpful. Excellent job....well done!

The Metro Team did not disappoint us. They were just as efficient and helpful as they were during our first move.

The job done dismantling and reassembling the wardrobes was excellent and was particularly appreciated.

We would not hesitate to recommend Metro to friends.

"
 
 
 
 


Review 10 May 2022
Recommended by customer in NN10
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Rushden Northamptonshire up to the Skegness area
 
Cost: £1600
 

"Lee and his team moved everything out of our house in Rushden in about 3 hours , we had a lot of very delicate China, very expensive and fragile items, the move was to Skegness Lincolnshire a total of 86 miles, the team unloaded us in less than a hour, placing every box in the correct room, nothing broken or damaged,my wife and I were very grateful for the care and attention and professional service provided by Lee and his team,they made the move completely stress free, if you need a removal company then don't hesitate to use Metro removals, the service provided is excellent and Lee and his team go out of their way to ensure the move is a easy process"
 
 
Team:
Lee and team
 
 
 


Review 10 May 2022
Recommended by customer in NE33
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Burton Latimer to South Shields
 
Cost: £3200
 

"From start to finish the whole process ran very smoothly. We did the packing ourselves. The crew were very professional, friendly and efficient. They worked very quickly and took great care handling all our belongings. The service was outstanding and I would have no hesitation recommending Metro. A big Thank you to Steve, Tom, Liam & Lee."
 
 
Team:
Initially our contact was with Lee, on the day it was Steve, Tom & Liam m
 
 
 


Review 10 May 2022
Recommended by customer in Nn17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved into new build from an older property with limited parking

"Excellent service
Very professional and made it look easy
Staff were great and understanding when we didnít get our keys on time
Nothing damaged or broken either
Werenít the cheapest but well worth that little bit extra
Would highly recommend"
 
 
 
 


Review 10 May 2022
Recommended by customer in GU18
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We had really heavy furniture and restricted access.

"Fantastic service.
Didn't faze the boys at all.
Nothing was a problem to them and they all worked their socks off!
Very pleased and would happily recommend"
 
 
 
 


Review 2 Mar 2022
Recommended by customer in NN15
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving my mother-in-law (or rather her house contents!!).
 
Cost: £680
 

"Excellent service delivered speedily by 2 very helpful chaps.

booking was easy and everyone was very helpful."
 
 
 
 


Review 2 Mar 2022
Recommended by customer in NN15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1800
 

"What an amazing experience, after such a stressful sale. Very understanding & happy to help in anyway they can. So much care taken with your very personal belongings, quick & very efficient. Would strongly recommend, move without worrying, excellent service all round.

Punctual, caring & very happy to put your belongings exactly where you want them. Couldn't fault them at all, you can just let them do it, brilliant"
 
 
Team:
Lee
 
 
 


Review 2 Mar 2022
Recommended by customer in PE28
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Last minute removal as our previous company could not do the date.

"The removal team were excellent and professional.
Thank you for taking some of the stress of moving away."
 
 
 
 


Review 2 Mar 2022
Recommended by customer in LE16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked Metro to move a piano followed by the remainder of items in the home a couple of days later.
 
Cost: £800
 

"Excellent service from Metro. I approached them at the last minute and they were able to accommodate my request to move a piano followed by a moving other house items a couple of days later.

Following an initial consultation, I was sent a comprehensive quote and details of the timescales for the move.

The team were on time, presentable and professional.

I felt supported and at ease throughout the whole process.

Would (and have) recommended them to others."
 
 
Team:
Dean
 
 
 


Review 2 Mar 2022
Recommended by customer in LE16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Lee and his team are very helpful and careful removers"
 
 
Team:
Lee and his team
 
 
 


Review 13 Jan 2022
Recommended by customer in PE20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a 3 bedroom house move. as we was moving from one county to another Metro allowed us to load all our furniture the day before then meet us at the new premises.
 
Cost: £1800
 

"Everything went well and everything was loaded and ready unfortunately down the chain delayed everything so we ended up sitting outside the new premises and could not start unloading until 17:00 and we did not finish until 19:30. I had to pay an additional fee as this took it well beyond a standard day. Metro was very good about the whole thing and took it in their stride."
 
 
 
 


Review 12 Jan 2022
Recommended by customer in NN8

 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
house move
 
Cost: £699
 

"Our house move went very smoothly and stress-free, considering. Our belongings, including a glass topped dining table and a glass topped coffee table, were treated as if they were the movers own belongings, with great care. At the other end, everything was unpacked with the same great care and placed exactly where wanted, including fitting headboards to beds. We are renting, in between houses and would definitely use Metro Removals again. Thank You Mr Paris. Keep Safe!"
 
 
Team:
Luke, I think, was one. Short blonde hair. Other one older with ponytail. Both courteous & helpful.
 
 
 


Review 11 Jan 2022
Recommended by customer in LE16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mawsley to Market Harborough - 16th Dec 2021

"Prior to the removals taking place, we went through a valuation process which was very swift. Mr Paris arrived looking presentable and adhered to Covid guidelines as well as putting on shoe covers to protect the flooring/carpet which was very considerate. I believe that the overall pricing was fair and reasonable for the task at hand.

On the morning of removal, the chaps undertaking this job were very punctual and arrived on the dot. They were both very friendly and approachable and introduced themselves in a polite and professional manner upon arrival. After showing them around the property they immediately started with no time to waste. During the removals process, they were very professional and took lots of care with our belongings from start to finish. They did a sterling job all day despite some very awkward items to move, such as getting a bulky treadmill down a flight of stairs!! They were also very courteous of our new property and laid coverings down on the flooring to prevent dirtying the flooring and carpet. It was a long day from start to finish and they both did a fantastic job. I was thoroughly impressed with their services which they provided.

To conclude, I would highly recommend this company. There were no snags or issues from start to finish. Everything went smoothly and they really did make the removals process as less stressful as it could be with their friendly attitudes, professionalism and work ethos. If I ever have to move again in the future, I would definitely come back to Metro Removals for their services.

On the whole, a very happy customer. Thank you very much, Metro Removals."
 
 
Team:
Mr Paris, Tom and Steve.
 
 
 


Review 10 Jan 2022
Recommended by customer in RG
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 4 bedrooms to 2 bedrooms (family home to retirement home). Lots of items have been rehoused either in charity shops or refuse tip. The move had to happen in 2 parts, with the collection happening one day and several days later they were delivered. This was ideal as it gave us time to clean and paint our new home.
 
Cost: £1900
 

"Very professional company. I was given there name from another customer who had recently used them and had also previously used them.
The boss came round and carried out a survey of the goods to be moved. Insurance / furniture to be dismantled / what would happen on the day etc was all fully explained at the time of survey.
We packed ourselves so it was just larger items / pictures which we relied on Metro Removals to cover and care for. Also we have several one off pieces of furniture which have a special meaning to us. Metro took this onboard and gave the furniture the extra care we were hoping for.

We were given short notice with regards to our moving day and Metro worked with us to ensure we were able to move.

The physical move with Metro has been smooth, professional and stress free.

We would highly recommend Metro Removal Company"
 
 
Team:
Lee, but, unfortunately I am hopeless with names, very sorry gents as you all deserve to be named and appreciated
 
 
 


Review 10 Jan 2022
Recommended by customer in PE31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocated approx 85 miles from home address

"Our move was to relocate approx 85 miles from our home. We had previously used Metros for a long distance move with no problems. Upon move completion it was discovered that a supporting strut was missing from a king size bed frame. No explanation for this was offered or given (except to say "someone must have removed it from the van-either one of us or one of the team) We had paid the company to dismantle and reassemble the bed frame, so we had no reason to handle any parts from the bed. This is unresolved, but we have not chased this as the effort seems to be greater than any conclusion. Some scratches/scuffs were noticed on bookcase and sideboard.
Also upon positioning wooden bookcase and sideboard as we got our new place "straight" more scuffs were found on the wooden furniture, I have since concealed these somewhat but was not pleased. Once again did not chase up with Metros as we had paid invoice and did not want to get into a situation where we were being dismissed out of hand,
That said, Lee and his team were very good, pleasant during the day and helpful at both ends, just felt that we were getting the blame for the missing part and being "dismissed".
Despite this I would recommend Metros but with a cautionary note if using the disassemble/reassemble option for furniture"
 
 
Team:
Lee and team
 
 
 


Review 10 Jan 2022
Recommended by customer in NN15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to rental and storage.

"Excellent service. On time. Made whole move much easier.Whole move experience was pleasant. Would use Metro again."
 
 
 
 


Review 14 Oct 2021
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Northamptonshire to Somerset. After losing our original movers metro stepped in

"despite moving dates changing several times they couldnít be more helpful. My husband had just come out of hospital and they just got on with it. They made the move as stress free as was possible. Thank you all so much for all your helpful"
 
 
Team:
Dean
 
 
 


Review 14 Oct 2021
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team moved us from Northants to Somerset.

"The service we received from the initial quotation through to completion was second to none. Despite numerous complications with the final date of move (issues further down the chain) nothing was too much trouble.
I would have no hesitation in recommending Metro removals."
 
 
Team:
Dean and team
 
 
 


Review 13 Oct 2021
Recommended by customer in NN6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very impressed
Everyone worked extremely hard
Politeness through out
Very efficient through out from start to finish
Wonít hesitate to recommend"
 
 
 
 


Review 13 Oct 2021
Recommended by customer in NN9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
they turned up at 8am removed everything from old house and put everything into the new house
 
Cost: £1000
 

"Very happy with Metro Removals. Everyone worked hard and were friendly and could not be happier. Would recommend their services."
 
 
Team:
The Team
 
 
 

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