Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.6/100
439 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 439 reviews since 2014
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The price represents value for money

 
 
 
Recent Reviews 
 
" Made the move relaxed for us and took away any stress. Took care of all our belongings and did not make us feel rushed. Would recommend to others. Lee and Sue"   more
 
" Efficient service, polite and personable staff, 10/10 will be using again"   more
 
" The staff were in uniform and really courteous. They did a fantastic job at the other end where a stairlift had been fitted. The staff were careful with the items they were just brilliant."   more
 
" Fast & efficient team of removal staff. Explained what they were going to do then just went ahead and did it very quickly & very carefully. I could not fault them"   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 28 Feb 2024
Recommended by customer in Nn15
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Just household goods and furniture

"Made the move relaxed for us and took away any stress.
Took care of all our belongings and did not make us feel rushed.
Would recommend to others.
Lee and Sue"
 
 
Team:
Dean and mate
 
 
 


Review 15 Feb 2024
Recommended by customer in KT18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Home move

"Efficient service, polite and personable staff, 10/10 will be using again"
 
 
 
 


Review 5 Feb 2024
Recommended by customer in NN18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A standard home but had a stairlift fitted at the other end which reduced space on the staircase.

"The staff were in uniform and really courteous. They did a fantastic job at the other end where a stairlift had been fitted.

The staff were careful with the items they were just brilliant."
 
 
Team:
I think it was Steve, Liam and I am so rubbish with names I cannot remember
 
 
 


Review 15 Jan 2024
Recommended by customer in GL52
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Northamptonshire to Cheltenham - long drive!

"Fast & efficient team of removal staff. Explained what they were going to do then just went ahead and did it very quickly & very carefully. I could not fault them"
 
 
 
 


Review 2 Jan 2024
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved us from our old house to our new one. It took 3 days in all due to the size of our furniture etc.

"We engaged Metro to move house, from the beginning to the end they were very professional. They went out of their way to help us with a difficult move which spanned 3 days.
Steve and his crew were brilliant. Nothing was too much trouble including having to move a staircase out of the way to access the top floor with bulky items which would not fit otherwise.
If you want a professional removers then use Metro."
 
 
Team:
Lee, Sam, Steve, Liam
 
 
 


Review 21 Dec 2023
Recommended by customer in NN6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Higham Ferrers to Maidwell in Northamptonshire

"From the initial survey and quote, through to the packing up of our home and the unloading at our new address, we can not fault the team at Metro. Everyone we dealt with has been extremely polite and professional, and have answered all our queries without fuss.

They responded quickly to our initial online enquiry, arrived on time for the survey and provided all the information we required to help make our decision.

On the day, the team worked fast and efficiently and were respectful to both the property and the individual items. Not a single breakage or damage at all.

Whilst we are not considering moving again for a very long time, we would not hesitate to use and recommend Metro Removals to anyone."
 
 
 
 


Review 20 Dec 2023
Recommended by customer in LE23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent service . Although a long distance move everything went smoothly from start to finish.

"Couldnt fault the service that we received. Price was very competitive. Delivery men were courteous and polite and nothing was too much trouble. No damage to any items. Would certainly use again if needed and would highly recommend Metro Removals."
 
 
Team:
Dean ( not sure of other guys name)
 
 
 


Review 12 Dec 2023
Recommended by customer in Nn15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
With Metro Removals I knew right from the start that I would be in safe hands. Meeting Sam who immediately put me at my ease and Dean who came later to quote and carry out the removal, they were second to none.

"I found Metro to be a professional, caring and friendly company and knew they would be able to carry out my removal regardless of any difficulties.

Also importantly, they accommodated my very urgent and rushed date for removal and that I was extremely grateful for.

My concern of the very heavy furniture which was situated on the first floor, was absolutely no problem to them. Their experience shone through.

What a pleasure it was to have no worries and to have my stress taken away by them. I thank you all very much.
From start to finish. My first meeting, to the end of the removal. Everything ran so smoothly.

On meeting with the people of Metro Removals you know they care and understand the stress of moving home and lift it from you immediately. No worries whatsoever. No hesitation at all.

I cannot give them enough credit. They made a frightening time into one of great relief.

"
 
 
Team:
Sam. Dean and his accomplished work colleague.
 
 
 


Review 8 Dec 2023
Recommended by customer in PE8
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving my elderly mother from her 3 bed home of 60 years+ into sheltered accommodation. Her new flat is on the 1st floor and quite a walk along a maze of corridors.

"From my original enquiry to the last box being delivered into the new flat all personable were polite and helpful.
The movers arrived punctually on the day and worked very hard to get the move completed in a very short time.
Would definitely use this company again."
 
 
 
 


Review 17 Nov 2023
Recommended by customer in LE16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had two houses to move in to one on the same day. The family home was packed up the day before.

"The removal guys took all the stress away and I would not hesitate to recommend Metro. I have given your details to our Estate Agent so he can recommend to future clients

Absolutely fantastic service, from calling on the phone to book and keep re checking dates due to our completion date being delayed.
The guys who packed our house were great, I have not done a packing service before however this took all the stress away on moving day and in my opinion is the only way to do it now.
Very grateful for being so well looked after from start to finish. Thank you!"
 
 
Team:
Removal guys on 2nd & 3rd November Market Harborough - brilliant
 
 
 


Review 15 Nov 2023
Recommended by customer in IP31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a 2 day move as we relocated into a different county.

"We were really pleased with the service from Metro.
Prompt, helpful and friendly guys.
The team were quick to unload and followed our instructions for placing the furniture once we had the keys to our new property.

We would recommend Metro."
 
 
 
 


Review 9 Oct 2023
Recommended by customer in NN3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Over the past 7 years or so, I have moved house twice, and Metro have at various times collected, stored, re-delivered and unpacked three containers of household items for me.

"Any time Ive contacted them, the staff, both in the office and on the ground, have always been polite, respectful and considerate. I have nothing but praise for Metro, and have no hesitation in recommending them."
 
 
 
 


Review 9 Oct 2023
Recommended by customer in NN1
 
 
Satisfaction Ratings
 
Sales & Support 5/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from 1st floor maisonette to 1st floor flat. Very steep stairs at loading end. Several big bits of furniture to navigate down two flights stairs.

"The team were very punctual. They handled big bits furniture with care, no scrapes! They were polite and nothing was too much effort for them. At the unloading end they were very efficient and even plumbed in my washing machine for me."
 
 
 
 


Review 17 Sep 2023
Recommended by customer in NN8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move went very smoothly.We had the packing and unpacking service as we are unable to do it ourselves.The two staff arrived the day before to pack everything that was not needed prior to the move .The came the next morning to complete the packing and load onto the vehicle.from leaving our old address until unpacking at are new address was very efficient completed in approx 3.5 hours. Both staff were very polite and helpful it made a stressful time very easier.I have used metro previously and found them to be polite and helpful. I cannot remember both the of the staff name .Lee weas one but appologise for not remembering his colleagues name.Lee had moved us previously.

"Very pleased with all aspects of the move.Dean who came and assessed what we needed and answered any questions we had.Emailed the quote which we found reasonable.The packing and unpacking very efficient.Both staff polite and cheerful.Timings were very good.
We have used metro previously when we moved and required storage.
All staff we met sorry cannot remember everyones name except Lee who we had dealt with before and Dean who came to assess were cheerful and polite.
Have recommended metro to our previous neighbours who were looking for a removal company for their daughter to use for her removalWe would definately use again if we needed to move again which hopefully would not be the case.
We did not look for several quotes as we had used metro before."
 
 
Team:
Dean , Lee cannot remember office girl or Lee's colleague
 
 
 


Review 15 Sep 2023
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We have used Metro on a number of occasions over the last 3 years, for removals and storage purposes. All our dealings have been dealt with in a professional and efficient manner and the removal teams in particular have gone to every length to accommodate our requirements.

"We have moved twice recently and used long term storage facilities in-between. Both the storage and removal procedures have been excellent, the teams involved were punctual, polite and made the whole process as quick and easy for us as possible. Would highly recommend."
 
 
Team:
Lee and all the teams for each move were outstanding.
 
 
 


Review 14 Sep 2023
Recommended by customer in NN3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The four removers were excellent in their duties on the day we moved. They immediately began loading the lorry with all the household, garden, shed and garage items. They were all enthusiastic, energetic, polite and very helpful throughout the move from one property to another. They worked very hard all day from start to finish. All boxes were stored as indicated on each one. The furniture was dismantled and reassembled without any difficulties. They carried the heavy and/or fragile furniture with due care and diligence. I cannot praise their work highly enough. From my initial interview with the owner of the firm, to his detailed information he took from us beforehand and the paperwork detailing how much it would cost, to the final form I signed to say the removers had carried out the work with a remendous attitude and handling of our goods. Thank you for the whole job from start to finish. Thank you very much.

"I have already covered the people who carried out our removal for us in detail. From the first visit until they finally finished the removal of all items from one property to another. I cannot find anything untoward to say. The removers, the Manager, the details given to us, the carrying out of all our wishes on the day, our marked boxes where put in the appropriate rooms in the new property. I cannot fault any aspects of our long day of moving from a property to our new property without any criticism or comments to make about the process, the preparation, our initial interview completely through to all our furniture being tranferred appropriately in excellent time and with utmost efficiency. I have nothing but praise for the work that was undertaken by this firm.

Thank you to everyone who played any part in our harrowing move from one property to another. We are both pensioners and unfortunately we were unable to assist with the move. That did not involve any assistance from us as all the removers were ready to move everything from a to be without any issues.
"
 
 
Team:
Very sorry but unfortunately, I cannot remember their names now.
 
 
 


Review 14 Sep 2023
Recommended by customer in NN15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
It was hot, there were very many stairs and two truck loads. All staff friendly, helpful and got on with the job. Brilliant.

"The Office person Samantha is absolutely lovely, really helpful and lent a sympathetic ear when our purchaser was tricky with dates.
The move day was hot, there were very many stairs and two truck loads. All the moving staff were friendly, helpful and got on with the job. Brilliant.
V happy with service . Thank you."
 
 
Team:
Samantha, Lee, Pez, Alex, Steve and Dylan.
 
 
 


Review 14 Sep 2023
Recommended by customer in Nn18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Friday 8th Sept, moved by a great team. All very quick, efficient and extremely professional. Very very hot day but all done quickly

"Service was amazing from start to finish.
Quick response time to come out and assess the move requirements.
Very friendly guy who came.
Morning of move, van arrived in time, 3 man move, explained again how it would work.
Extremely hot day, but the were very efficient and organised.

Nothing was too much trouble.

At other end, unpacked the van, everything done, quickly but again very efficiently. They made everything look effortless in very warm conditions.

Great guys, very friendly, interacted with whole family which is very much a plus.

I would highly recommend, in fact already have!☺️

"
 
 
 
 


Review 13 Sep 2023
Recommended by customer in nn16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack up house and remove to the next down. Moving from 3 bed house to 2 bed bungalow : unfortunatly the lady of the house is in the mid stages of dementia and refused to dispose of anything ! We moved on a Monday, so the packers came on Friday which worked well for us. The lady had already packed a lot, which made it more awkward for the men as not everything was in standard boxes, and despite me telling her - she packed boxes till they were full, rather then capable of being carried.

"they arrived slightly early. Did a tour of the house to decide how to load the stuff. 2 gentlemen arrived later to help, and a forth later arrived to pack the "fragile" items. They worked like trojans, and nothing was too much trouble. They respected the property and the items they were loading.They finished what they need to pack mid afternoon and took the stuff back to their yard for the weekend. They arrived promptly on Monday morning, 3 of them and ready for the off by 0945.

I got the keys at 1445 and they immediatly got down to unloading, and carried on with the same standard and care as the loading.

With regarding improvements : IF IT AINT BUST - DONT TRY AND MEND IT!"
 
 
Team:
Metro Removals, Kettering
 
 
 


Review 13 Sep 2023
Recommended by customer in NN9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move an upright, cast iron frame, piano.

"Friendly approach over the phone. Call back to finalise arrangements were efficient. Collection and delivery were ontime. Piano was handled with care."
 
 
Team:
Not recorded, but the team was very good.
 
 
 

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