Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.6/100
365 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 365 reviews since 2014
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.5/10 Collection & delivery Rating 9.5
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Everything went well and everything was loaded and ready unfortunately down the chain delayed everything so we ended up sitting outside the new premises and could not start unloading until 17:00 and w...."   more
 
" Our house move went very smoothly and stress-free, considering. Our belongings, including a glass topped dining table and a glass topped coffee table, were treated as if they were the movers own belon...."   more
 
" Prior to the removals taking place, we went through a valuation process which was very swift. Mr Paris arrived looking presentable and adhered to Covid guidelines as well as putting on shoe covers to ...."   more
 
" Very professional company. I was given there name from another customer who had recently used them and had also previously used them. The boss came round and carried out a survey of the goods to b...."   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 13 Jan 2022
Recommended by customer in PE20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a 3 bedroom house move. as we was moving from one county to another Metro allowed us to load all our furniture the day before then meet us at the new premises.
 
Cost: £1800
 

"Everything went well and everything was loaded and ready unfortunately down the chain delayed everything so we ended up sitting outside the new premises and could not start unloading until 17:00 and we did not finish until 19:30. I had to pay an additional fee as this took it well beyond a standard day. Metro was very good about the whole thing and took it in their stride."
 
 
 
 


Review 12 Jan 2022
Recommended by customer in NN8

 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
house move
 
Cost: £699
 

"Our house move went very smoothly and stress-free, considering. Our belongings, including a glass topped dining table and a glass topped coffee table, were treated as if they were the movers own belongings, with great care. At the other end, everything was unpacked with the same great care and placed exactly where wanted, including fitting headboards to beds. We are renting, in between houses and would definitely use Metro Removals again. Thank You Mr Paris. Keep Safe!"
 
 
Team:
Luke, I think, was one. Short blonde hair. Other one older with ponytail. Both courteous & helpful.
 
 
 


Review 11 Jan 2022
Recommended by customer in LE16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Mawsley to Market Harborough - 16th Dec 2021

"Prior to the removals taking place, we went through a valuation process which was very swift. Mr Paris arrived looking presentable and adhered to Covid guidelines as well as putting on shoe covers to protect the flooring/carpet which was very considerate. I believe that the overall pricing was fair and reasonable for the task at hand.

On the morning of removal, the chaps undertaking this job were very punctual and arrived on the dot. They were both very friendly and approachable and introduced themselves in a polite and professional manner upon arrival. After showing them around the property they immediately started with no time to waste. During the removals process, they were very professional and took lots of care with our belongings from start to finish. They did a sterling job all day despite some very awkward items to move, such as getting a bulky treadmill down a flight of stairs!! They were also very courteous of our new property and laid coverings down on the flooring to prevent dirtying the flooring and carpet. It was a long day from start to finish and they both did a fantastic job. I was thoroughly impressed with their services which they provided.

To conclude, I would highly recommend this company. There were no snags or issues from start to finish. Everything went smoothly and they really did make the removals process as less stressful as it could be with their friendly attitudes, professionalism and work ethos. If I ever have to move again in the future, I would definitely come back to Metro Removals for their services.

On the whole, a very happy customer. Thank you very much, Metro Removals."
 
 
Team:
Mr Paris, Tom and Steve.
 
 
 


Review 10 Jan 2022
Recommended by customer in RG
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from 4 bedrooms to 2 bedrooms (family home to retirement home). Lots of items have been rehoused either in charity shops or refuse tip. The move had to happen in 2 parts, with the collection happening one day and several days later they were delivered. This was ideal as it gave us time to clean and paint our new home.
 
Cost: £1900
 

"Very professional company. I was given there name from another customer who had recently used them and had also previously used them.
The boss came round and carried out a survey of the goods to be moved. Insurance / furniture to be dismantled / what would happen on the day etc was all fully explained at the time of survey.
We packed ourselves so it was just larger items / pictures which we relied on Metro Removals to cover and care for. Also we have several one off pieces of furniture which have a special meaning to us. Metro took this onboard and gave the furniture the extra care we were hoping for.

We were given short notice with regards to our moving day and Metro worked with us to ensure we were able to move.

The physical move with Metro has been smooth, professional and stress free.

We would highly recommend Metro Removal Company"
 
 
Team:
Lee, but, unfortunately I am hopeless with names, very sorry gents as you all deserve to be named and appreciated
 
 
 


Review 10 Jan 2022
Recommended by customer in PE31
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocated approx 85 miles from home address

"Our move was to relocate approx 85 miles from our home. We had previously used Metros for a long distance move with no problems. Upon move completion it was discovered that a supporting strut was missing from a king size bed frame. No explanation for this was offered or given (except to say "someone must have removed it from the van-either one of us or one of the team) We had paid the company to dismantle and reassemble the bed frame, so we had no reason to handle any parts from the bed. This is unresolved, but we have not chased this as the effort seems to be greater than any conclusion. Some scratches/scuffs were noticed on bookcase and sideboard.
Also upon positioning wooden bookcase and sideboard as we got our new place "straight" more scuffs were found on the wooden furniture, I have since concealed these somewhat but was not pleased. Once again did not chase up with Metros as we had paid invoice and did not want to get into a situation where we were being dismissed out of hand,
That said, Lee and his team were very good, pleasant during the day and helpful at both ends, just felt that we were getting the blame for the missing part and being "dismissed".
Despite this I would recommend Metros but with a cautionary note if using the disassemble/reassemble option for furniture"
 
 
Team:
Lee and team
 
 
 


Review 10 Jan 2022
Recommended by customer in NN15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to rental and storage.

"Excellent service. On time. Made whole move much easier.Whole move experience was pleasant. Would use Metro again."
 
 
 
 


Review 14 Oct 2021
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Northamptonshire to Somerset. After losing our original movers metro stepped in

"despite moving dates changing several times they couldnít be more helpful. My husband had just come out of hospital and they just got on with it. They made the move as stress free as was possible. Thank you all so much for all your helpful"
 
 
Team:
Dean
 
 
 


Review 14 Oct 2021
Recommended by customer in BS22
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The team moved us from Northants to Somerset.

"The service we received from the initial quotation through to completion was second to none. Despite numerous complications with the final date of move (issues further down the chain) nothing was too much trouble.
I would have no hesitation in recommending Metro removals."
 
 
Team:
Dean and team
 
 
 


Review 13 Oct 2021
Recommended by customer in NN6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very impressed
Everyone worked extremely hard
Politeness through out
Very efficient through out from start to finish
Wonít hesitate to recommend"
 
 
 
 


Review 13 Oct 2021
Recommended by customer in NN9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
they turned up at 8am removed everything from old house and put everything into the new house
 
Cost: £1000
 

"Very happy with Metro Removals. Everyone worked hard and were friendly and could not be happier. Would recommend their services."
 
 
Team:
The Team
 
 
 


Review 13 Oct 2021
Recommended by customer in PE8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro Removals packed the contents of my house, garden and garden shed and moved them across town to my new address. The removals men unloaded everything and petites of furniture into position as requested. They also dismantled and reassembled two beds.

"From first contact to collecting the empty boxes, the process was very straightforward. The first action as to have a visit from a representative of the company, Lee Paris, who surveyed the contents of my house and was able to send me a quotation later the same day. The team who did my removals were efficient and polite. Everything was very well wrapped and boxed and there were no breakages or damage. The removals people turned up at the time specified and worked extremely hard."
 
 
Team:
Lee Paris
 
 
 


Review 8 Sep 2021
Recommended by customer in TA9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Smooth as normal no problems
 
Cost: £2000
 

"The usual excellent service used for the 5th time. Speaks for itself."
 
 
 
 


Review 6 Sep 2021
Recommended by customer in NN9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a three bed to another 3 bed
 
Cost: £935
 

"The guys arrived as they said they would very polite and professional and a very quick service , had a wait for the keys but they were ok with that, would recommend using them again.
very professional outfit. Excellent 5 star service."
 
 
 
 


Review 6 Sep 2021
Recommended by customer in NN16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved five miles from one three bedroom property to another one. The job was booked with only about one weeks notice.
 
Cost: £1450
 

"Metro actually made a site visit rather than a video survey that gave us more confidence that they had a good appreciation of the task requirements. They provided 50 boxes, wrapping paper and tape within hours that gave us the maximum time to prepare for the move.

On the day of the move they turned up on time, put floor coverings down to protect the carpets and dismantled and later re-assembled wardrobes. Staff were polite, efficient and made sensible suggestions to make the move more efficient. Overall a first class job and a company that we would definately recommend to anyone.

A highly professional job was made of the move."
 
 
Team:
Dean and the team
 
 
 


Review 10 Aug 2021
Recommended by customer in BT53
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Rutland to Northern Ireland. Including ferry crossing.
 
Cost: £4500
 

"All of the team from Metro were brilliant - we had received several absurd quotes for our removal. From the moment we booked the initial consultation we knew Metro were a professional outfit. Their time keeping and communication were exemplary."
 
 
Team:
Dean - driver and mover
 
 
 


Review 3 Aug 2021
Recommended by customer in NN29
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Complete removal from house to bungalow within Northamptonshire.

"The team were courteous and friendly and behaved in a professional manner.
All items were handled with care and notice taken of where they should be placed."
 
 
Team:
Dean and partner
 
 
 


Review 2 Aug 2021
Recommended by customer in LN8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Northants to Lincs . Move entailed two trucks and a van . Access difficult at either end and included packing some 7000 books . 3 day move two to pack and one to unload . The boss even showed up on day two to help load . Exemplary service through out . Competitors quoted £12k and £27.5k and both said they wanted the job . Huh ? £27.5k quote also said it would take ten days to move us . Utterly daft from every angle . How not to win a contract .
 
Cost: £5400
 

"Professional service throughout . Boss came out to do a proper rather than virtual survey . Hard to do a virtual survey when I dont have a mobile and the internet link is rubbish and kept crashing . No one else offered a personal service .

Got quote the same day !

Competitors were not who I asked to quote some sort of subcontract which was off putting from the off .

Metro were good about organising date to move and gave us confidence they would be on time . They were !

None of the staff swore which is remarkable all were polite and well presented . Nothing was dropped or damaged . The staff even moved some very heavy garden benches for us on day three that we had sited wrongly . No bother they just got on with it .


"
 
 
Team:
Steve , Tom , Don and Luis plus 2 others one to pack one to help unload .
 
 
 


Review 2 Aug 2021
Recommended by customer in Le16
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Nothing could be improved the service was excellent. Metro Removals are brilliant they certainly know how to do the job everything went so smoothly and the men were very polite and got on with the job.
EXCELLENT"
 
 
 
 


Review 2 Aug 2021
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Always have used this company, since moving from London 20 years ago very professional, very polite and they go that extra mile to satisfy.

"Since moving from London 20 years ago very professional, very polite and they go that extra mile to satisfy."
 
 
 
 


Review 2 Aug 2021
Recommended by customer in NN17
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was a two day job from 2 story to 2 story and it was a three hour journey by car so about 4 or 5 hours by lorry.

"Move went very smoothly. No hassle. The company were great from start to finish and the young men were very professional and very pleasant.
It was a 2 day move and although they didnít have to because it had been a long day/journey, they put the bed together at the new property so that I had somewhere to sleep.
The second day they were nice and early and again carried out their work very professionally.
Sadly I canít remember the two young menís names but I was very impressed with the company and I would definitely use them again if I had to.
The lorryís were very clean and new which gave a great impression.
Well done team!!"
 
 
 
 

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