Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.5/100
327 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 327 reviews since 2014
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" We hadn't moved house for over 20 years so had no up-to-date knowledge of current firms strengths & weaknesses. We started with an internet search, looked at websites & recent customer reviews. We wa...."   more
 
" When first calling Metro I spoke to Lee, very polite and helpful. I was able to show him on a video call around the house which he was able to identify all items including ones that would possibly be ...."   more
 
" They worked quickly and efficiency. They exercised all due care in a satisfactory way. They finished in Somerset by 11:30am They finished the job unloading in Kettering by 6:30pm. I am delighted a...."   more
 
" Great service throughout from survey to move."   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 27 Jan 2021
Recommended by customer in ST21
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 6/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved 100 miles, which was a 3 day move for packing, loading reloacating & unloading. We had many delicate items including a piano.
 
Cost: £3000
 

"We hadn't moved house for over 20 years so had no up-to-date knowledge of current firms strengths & weaknesses. We started with an internet search, looked at websites & recent customer reviews. We wanted a firm that was professional at all stages and who we felt confident could pack and handle our items carefully.

Metro communicated well by phone and email and answered all our questions promptly. Being in the middle of the Covid pandemic, we appreciated that Lee followed all current guidelines and came into our house to see our possessions rather than doing a video quotation, as some firms do. Lee and the team were professional throughout.

We advised that access to our new property was down a narrow lane and suggested that a couple of small lorries would be better than one large lorry. However, a large lorry was sent. Access at the new address was indeed challenging, but this wasn't our problem, it was for the crew to sort out. The vehicle was too long to manoeuvre in the road and couldn't reverse up our drive.

The lorry completely blocked the road for 3 hours on the afternoon of arrival and for the whole of the next day when doing the rest of the unloading. There was no room for vehicles or pedestrians to pass.

We believe that unloading would have been slightly quicker with an extra crew member. This could have also reduced the time that the lorry blocked the road.

Dean and Alex were brilliant; they were calm and polite throughout and managed the situation well. They both worked really hard, carrying everything up a steep slope, including the heavy piano. They are a credit to the firm.



"
 
 
Team:
Dean & Alex
 
 
 


Review 12 Jan 2021
Recommended by customer in LE9
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A large 3 bedroom house with sizeable shed moving form Northampton to Leicester, a 40 mile trip. Running machine that would not fit through a doorway. 3 tables with glass tops. Furniture that would not fit down the staircase without disassembling first. An "L" shaped sofa to fit around shape corner.
 
Cost: £996
 

"When first calling Metro I spoke to Lee, very polite and helpful. I was able to show him on a video call around the house which he was able to identify all items including ones that would possibly be an issue.

Quote received, now just waiting for the move date to be confirmed.

Once date was received Metro was happy to proceed with a deposit, this would ensure that our date was secured.

On the day I was advised that Metro was on its way. Once arrived I was greeted by 2 helpful and friendly staff member who proceeded to make sure everything was OK and survey the best order to proceed. Loading time was about 3 hours. Once completed they headed off.

After waiting outside the new property for confirmation we could pickup the keys for a good while Metro was able to completely unload into required rooms and reassemble all furniture in about 2 hours.

Very friendly and would highly recommend.

"
 
 
Team:
Dean, Plus 1 (apologies cant remember)
 
 
 


Review 11 Jan 2021
Recommended by customer in NN16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I needed to move from Somerset to Kettering where I now live in a rented property following the death of my wife. I had difficulty finding any quote from either Somerset or Kettering. Metro was the only viable quote efficiently handled. They used one 18 ton pantechnicon vehicle. They arrived on time after traveling from Kettering to start work around 9:00am.

"They worked quickly and efficiency.
They exercised all due care in a satisfactory way.
They finished in Somerset by 11:30am
They finished the job unloading in Kettering by 6:30pm.
I am delighted at how well everything went
They were efficient and effective
They were punctual and timely
The price was keen and competitive
They were the only quote to emerge from all the contacts I made.
I dealt with Lee, who I believe is the owner; a model of politeness, efficiency and effectiveness.
A huge weight of stress was removed because of their competence and thoroughness.
I would definitely Italy use them again.
The person I dealt with was Lee, who I understand is the owner.
Lee was competent, thorough and capable and inspired confidence that Metro would do a good job.
I was totally satisfied with Metro Removals and will sing their praises.
Delighted to say "Job well done!""
 
 
Team:
Lee and his two operatives.
 
 
 


Review 11 Jan 2021
Recommended by customer in NN6
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Great service all round. Lee and Alex turned up at 8.30 on the dot and had the truck loaded up by 12. They had us fully moved into the new house by 4pm

"Great service throughout from survey to move."
 
 
Team:
Lee and Alex
 
 
 


Review 29 Dec 2020
Recommended by customer in NR8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three bed detached house private drive.Move arranged within a two week period,during COVID-19 restrictions.
 
Cost: £780
 

"I contacted metro removals at short notice,it was not a problem at all and my mind was immediately at ease.
I had packed boxes ,but the two guys did everything,they took my bed to pieces,which has a very heavy tempa mattress and the house had a bend in the staircase.Nothing was too much trouble they didnít mark any walls .
Arrived promptly ,I cannot fault them in anyway,two extremely polite and very gracious guys ,as a women on my own I felt they had it all completely under control.
Many thanks for making my move stress free."
 
 
 
 


Review 11 Dec 2020
Recommended by customer in LE16
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move included packing items for move and a keter shed removal
 
Cost: £1230
 

"I highly recommend metro removals, I have had no hesitation in recommending their service to family friends and on fb groups. My whole experience with metro removals was made as stress free as possible. I had a personalised quote and I was immediately put at ease, no hard sell just listened to my requests and quoted for service I required and pointed out any areas if potential difficulty. I explained I had no wardrobes in new property and was advised to obtain hanging rails which was helpful as I had not thought of that.

The team turned up on time on packing day and set about methodically packing my items, left me with my bed tv, sofa kettle fridge which were loaded on to van on day of move.

All items were placed in the appropriate rooms as boxes had been well labelled and organised. Steve helped me with placing items in a slightly new layout his advice and eye for detail were invaluable and he is extremely personable and calming to deal with- an asset to this company

All the moving team took care with my items and both properties.

I have done several moves and it is stressful but this was my most pleasant experience and metro removals service exceeded expectation.
by far. If you can afford the packing service just go for it, it is much easier."
 
 
Team:
Lee, Steve
 
 
 


Review 3 Dec 2020
Recommended by customer in NN9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a town house so lots of stairs to a property 90 miles only 2 floors but quite a slope up to the front door. Lots of stuff including heavy books and a small pond. !

"They were very helpful from the initial quote done by video call.getting the packing boxes to us as we were not local. In fact getting extra ones at short notice. We had Glen and Steve throughout the time. They were amazing efficient at loading and planning it in the time. We didn't feel rushed or hassled at any time . On the day we were out of our property by 10.00 and they were waiting as soon as we got completion. Unlike the removal company of the vendor who were understaffed and didn t finish loading till 3 hours after completion. They put a big team in to unload and unbelievably did it in three and a half hours with everything where it was supposed to be including in the shed. It was a very good service Anand a very reasonable price. We were really happy with the whole move"
 
 
Team:
Glen and Steve were in charge of the team but they were all great
 
 
 


Review 3 Dec 2020
Recommended by customer in PR4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Bed move into a 5 Bed. Full packing & move service ordered. 175 miles between houses.
 
Cost: £2316
 

"Excellent communication and clear T&Cs throughout.
Great flexibility when we needed to move dates.
The staff were all extremely careful with all of our belongings and labelled up boxes very well.
The care taken to protect floors/surfaces in both properties was also excellent.
The transport vehicle was particularly impressive and was clearly designed for this purpose which helped with efficient loading and unloading.

We used the online estimation form to calculate the size & cost of the move which didn't work out to be too accurate so a survey/visit would be highly recommended for both parties prior to agreeing the contract.

All in all, extremely pleased with the service from start to finish.
"
 
 
Team:
Lee & Luke in particular
 
 
 


Review 22 Oct 2020
Recommended by customer in NN14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
IT wasn''t a house move, but a move within a house. Metro''s team came and moved a large Georgian bureau from ground floor to first.
 
Cost: £90
 

"Really impressive - from the moment I made my first call to the bureau being put in place. Unlike so many things today, the process was efficient clear and the end result exactly what we wanted. It was a very small job but the manner in which the whole service was provided ensured that, should we move house in future, we would certainly use Metro again

"
 
 
 
 


Review 22 Oct 2020
Recommended by customer in NN14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from a 3 bed, 3 storey town house to a 4 bed detached house ten miles away. I wanted to complete the move in one day.
 
Cost: £1100
 

"Metro removals were brilliant. From making my initial enquiry to collecting the empty boxes they were professional, helpful and efficient.
The team worked hard on the day and completed the move, which included all packing, by 5pm.
Over all I was delighted with the service and would recommend them to anyone."
 
 
Team:
Steve, Dean & Alex ?? Sorry if thatís not right!
 
 
 


Review 21 Oct 2020
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a 6 bedroom to a 4 bedroom and was particularly impressed that they managed to fit it all back in at the other end !

"Professional, friendly and super efficient at all times.

Would definitely recommend to anyone.
"
 
 
Team:
Dean and 2 others.....Sorry, rubbish at remembering names
 
 
 


Review 11 Aug 2020
Recommended by customer in DH7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move over distance from Kettering to Durham. Interrupted by a lockdown due to the corona virus pandemic and its impact on various financial and legal aspects of buying and selling houses. This meant that our original plans to move at the end of March were put on hold, and it was not until the restrictions were lifted that we were able to proceed with the move.
 
Cost: £2400
 

"After our initial contact, Mr. Paris quickly assessed our needs and gave us a full breakdown of the services provided. Unfortunately our first attempt to move was not possible due to the imposition of the national "lockdown" at the start of the corona virus pandemic in March, and it was not until late July that we were able to get back on track. Metro were very accommodating, able to fit us in with just a few days notice. The fragile packing was carried out by Dean, who, with Alex formed the team of two who then removed everything from our house on the following day, the Thursday. On the following Monday they brought everything up to our house in Durham. On both days they worked extremely hard, with great professionalism, courtesy and sense of humour. On the Monday the weather was intermittently raining however the floor coverings prevented any marks whatsoever on the floors. The piano was moved almost effortlessly after a tense few moments on a wet ramp.
Moving house is very stressful with lots of uncertainties and things you cannot control however, the whole team at Metro helped to reduce our stress levels to a minimum in respect of the move itself."
 
 
Team:
Lee, and of course Dean and Alex on the move.
 
 
 


Review 7 Aug 2020
Recommended by customer in NN14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed semi

"We canít praise the team (Steve, Glen, Dean & Harrison) enough. They did an amazing job of packing us up and moving us safely. They worked so hard on both days, moving many extremely heavy items. They were polite, professional and courteous. Highly recommend."
 
 
Team:
Steve, Glen, Dean, Harrison
 
 
 


Review 23 Jul 2020
Recommended by customer in NN14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were only moving a short distance. The guys on the day were polite friendly and professional.

"I can say nothing bad, we elected to pack our selves. Having never used a removal company before , we were unsure as to what to expect.

If the need ever arises I will call metro before anyone else, they made the process painless and relatively stress free."
 
 
 
 


Review 23 Jul 2020
Recommended by customer in NN16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked Metro to move household possessions from a storage facility in Kettering to a domestic house on the other side of town.
 
Cost: £540
 

"The two guys were punctual, polite and helpful. They treated our belongings with care and took individual items of furniture to different parts of the house. There was no damage to either our property or to the fabric of the (newly-decorated) building.

We had used a different (and well-known) Kettering company for the initial move to the storage facility in 2019. Not only did they refuse to shift an item they had contracted for (a piano) but dropped eight crates of items in the road. We subsequently discovered that several china ornaments had been (silently) transferred to another box. A number had disappeared (presumably) broken.

Metro were outstanding in all respects and I would whole-heartedly recommend them."
 
 
Team:
I do not have that information. We thanked them both prolfusely.
 
 
 


Review 22 Jul 2020
Recommended by customer in S42
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bungalow to bungalow
 
Cost: £900
 

"The removal men where prompt, friendly and quick to empty my home. They put the items in the rooms I wanted and even put the larger items in place. Very happy."
 
 
Team:
Kettering
 
 
 


Review 22 Jul 2020
Recommended by customer in NN14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from storage to Thrapston

"The move went very smoothly and the team were polite and efficient. Service was outstanding, great value for money and I canít recommend Metro Removals enough they were excellent."
 
 
Team:
Canít remember
 
 
 


Review 21 Jul 2020
Recommended by customer in DN15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Goods from one house put into store until second house sold then goods from that house also had to be held in store because of coronovirus lockdown. All goods successfully transferred to our new home after about nine weeks.

"A good experience. All staff were pleasant, hardworking and helpful."
 
 
Team:
Lee (the owner), Dean and others whose names I cannot remember
 
 
 


Review 21 Jul 2020
Recommended by customer in Nn17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsize move from Oakley Vale Corby to priors Hall Corby on the first day of lockdown, the guys from Metro were fantastic turned up on time and were very professional and courteous taking all our needs into consideration.

"The guys from Metro were professional,polite and courteous. They packed everything carefully and made sure that all items were cushioned. Although they had to wait a while to get unloaded; due to solicitors sorting the bits and pieces; they at no time made us feel that this was a problem. They put everything where we wanted it.
I would recommend Metro for value, professionalism and courtesy."
 
 
Team:
Sorry canít remember but they were very good
 
 
 


Review 21 Jul 2020
Recommended by customer in NN17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Residential move.
 
Cost: £1500
 

"Had availability on the days requested. Contract was explained thoroughly and we made use of their packing service for some items.
Metro Removals were punctual and the move went very smoothly. Their staff were friendly and polite and experienced in how to manage the move.
All aspects were taken care of carefully and with respect for your belongings. Their vehicle was exceptionally clean and tidy so nothing was damaged in the move.
The amount of time made available was accurate so there was no rush involved with the move and adequate staff were on hand.
Would use them again and would recommend them to others. No complaints at all. Good value for money."
 
 
 
 

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