Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.5/100
304 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 304 reviews since 2014
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" This company are amazing. Would recommend highly. Well worth having the full packaging service. Were thorough, quick and well organised. Worked really hard and were really lovely lads. Van was ready a...."   more
 
" All staff were extremely helpful & carried out their duties in a friendly, courteous & professional manner."   more
 
" I couldn’t have been happier and more satisfied with the service I received. Everything was made clear prior to moving, and on the day the guys were punctual, polite, efficient, careful. everything w...."   more
 
" From the start Metro were very professional. The whole process from start to finish was extremely easy."   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 23 Dec 2019
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service. Couldn''t fault a thing. Worth every penny. Highley recomend

"This company are amazing. Would recommend highly. Well worth having the full packaging service. Were thorough, quick and well organised. Worked really hard and were really lovely lads. Van was ready and waiting at our new address and everything was placed in the rooms for us. Couldn't have chosen a better company. Even their rates are reasonable"
 
 
Team:
Dean and two colleagues
 
 
 


Review 21 Dec 2019
Recommended by customer in NN14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relatively short distance moved. Had complete service. Packed day 1. Load, move, unload day 2. All went s planned

"All staff were extremely helpful & carried out their duties in a friendly, courteous & professional manner."
 
 
Team:
Lee, Dean, et al
 
 
 


Review 20 Dec 2019
Recommended by customer in NN16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Are used them twice within a short space of time. The first was to deliver a very large American fridge freezer. The second time was to move a big gym style treadmill (which needed its deck to be removed in order to move) and an Ottoman bed to my new flat. The price reflects the fact that they had to come on two separate occasions, this was due to timings on my behalf. I was aware that it would’ve been more cost-effective to have moved all the items at once, but this didn’t fit in with my time schemes.
 
Cost: £190
 

"I couldn’t have been happier and more satisfied with the service I received. Everything was made clear prior to moving, and on the day the guys were punctual, polite, efficient, careful. everything was handled carefully and efficiently. I really couldn’t fault them. I am very happy to recommend. Lee and his team were brilliant. They send plenty of information out with the quote so you know their terms of service, and also exactly what services they are providing."
 
 
 
 


Review 20 Dec 2019
Recommended by customer in NN18
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved us from a 3 bed 3 storey house to a 4 bed detached. Did all of our packing and disassembled and reassembled furniture such as beds, wardrobes and sofas. Very professional polite and helpful. Couldn''t ask for a better service than the one I recieved.
 
Cost: £1000
 

"From the start Metro were very professional.

The whole process from start to finish was extremely easy."
 
 
Team:
Dale and Lee.
 
 
 


Review 20 Dec 2019
Recommended by customer in LE16
 My Age: 40 - 49 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved into storage and then onto a new property

"Very satisfied with the whole experience, including putting together beds."
 
 
 
 


Review 20 Dec 2019
Recommended by customer in NN17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro handled our domestic move recently. This was the 4th move they conducted for us,including full packing service each time.

"As always we are supremely satisfied with all the services supplied by Metro. Our move was completed efficiently and safely by the team of staff who were as usual friendly and helpful."
 
 
 
 


Review 21 Nov 2019
Recommended by customer in NN29
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a new build to a Victorian terrace house. some items were difficult but the crew managed to get everything moved in.

"Arrived on time. loaded truck efficiently, very friendly.
couldn't get the sofa in the house so stayed late and helped remove the back door to get it in and refit the door.faultless service would highly recommend to anyone!"
 
 
Team:
Dean
 
 
 


Review 21 Nov 2019
Recommended by customer in NN19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro moved 2 of our businesses over two days to new premises.

"Nothing was too much trouble from the team from start to finish on the moving days.

The quotation process was carried out smoothly hence us choosing Metro from the 3 other local companies who quoted for the jobs.

Would def. recommend and use them again. Excellent service."
 
 
 
 


Review 16 Oct 2019
Recommended by customer in NN14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Selected items mostly the big stuff.

"Highly recommended. The 2 guys turned up early and got on with it. Highly efficient and friendly. Couldn't rate them highly enough. From initial contact to end first class. Very impressive."
 
 
 
 


Review 16 Oct 2019
Recommended by customer in NN9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This is the third time we have used Metro and on each occasion we have found them to be first class in moving us both out and in with the minimum of delay.Every thing was securely wrapped and packed .The staff friendly and efficient and helpful.

"Moving is never a very enjoyable experience and is fraught with worry,however in the three moves we have made using Metro they have gone out of their way to reduce the stress level"
 
 
Team:
Lee Paris
 
 
 


Review 16 Oct 2019
Recommended by customer in NN6
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from large detached house in Kettering to village location several miles away. Very narrow staircase and low headroom meant wardrobes and other large items had to be moved in through a second floor Juliet balcony.
 
Cost: £1700
 

"A really excellent experience from start to finish. Arrived at the appointed time to quote, was polite and made everything very clear. The quote arrived as promised the following day, and the price seemed very reasonable given the size of the move. On moving day a team of friendly men arrived, and nothing was too much trouble. The van was loaded by mid-afternoon, and the following morning they arrived at the new property on time. Again, nothing was too much trouble, even though some of the large items of furniture and wardrobes had to be moved in via a second storey juliet balcony (they took the railings off first too). The whole team were polite, friendly and worked extremely hard on what was a hot day. All in all, I would have no hesitation in recommending Metro - they did a fantastic job for us."
 
 
Team:
Lee Paris, Dean
 
 
 


Review 16 Oct 2019
Recommended by customer in NN15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing and removing to new address.
 
Cost: £1090
 

"We recommend Metro Removals to to anyone. All the team were helpful and polite. The packing was done quickly and efficiently and before we knew it the job was done. We could not have asked for better.
They came to pick up the boxes when we had unpacked, all in all a very satisfactory job. We were very pleased. Well done Metro."
 
 
 
 


Review 16 Oct 2019
Recommended by customer in NN9
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from a large 4 bedroom home with lots of garden furniture and plants in pots.

"We received a quote and detailed paperwork within a few days of calling.

From the packing service to an unfortunate delay in gaining entry and so inevitably it got quite late before we were moved in to our new home - the guys were really great. Always cheerful too!

We couldn't rate them any higher and we will probably go on to use them to store some of our furniture while refurbishment work is underway at our new home.

They are polite, considerate and a really professional team!!"
 
 
Team:
Dean, Steve, Darren & Luke
 
 
 


Review 16 Oct 2019
Recommended by customer in NN15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from our old Victorian terrace house to a much newer property and we used Metro to move everything for us to our new property.

"We recently used Lee and one of his teams at Metro Removals and the whole user experience was excellent.

The team that moved us were a great help and couldn't have done any more for us.

I would recommend using Metro Removals for your next house move."
 
 
 
 


Review 22 Sep 2019
Not Recommended by customer in NN14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Standard house move from Kettering to a smaller property in Birmingham.

"The removals team were polite and hard working, however they damaged two items of furniture and the company were anxious to avoid any blame or offer any compensation whatsoever (both items were picked up by their weakest point)."
 
 
 
   Business Reply:

We're sorry about the accidental damage to these items and we're pleased that the client has already been compensated by the insurers under our claims procedure.

We did not refuse liability and it's wrong to suggest otherwise.
 


Review 18 Sep 2019
Recommended by customer in CO16

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We used Metro Removals to move across the Country.

"I would recommend Metro Removals. They were excellent."
 
 
Team:
Lee and Alex
 
 
 


Review 17 Sep 2019
Recommended by customer in NN14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move of large house
 
Cost: £1000
 

"Excellent service overall. Careful and considerate. They anticipated and solved issues before they became a problem. Excellent team at Metro would recommend without hesitation."
 
 
 
 


Review 16 Sep 2019
Recommended by customer in LE16
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Well organised efficient staff knew what they were doing moving us from house to upstairs apartment even with disassembly of wardrobe and reassembly all done very well
 
Cost: £800
 

"As my statement above and certainly the best value for money A big well done to all involved and would have no hesitation in recommending Metro Removals

Keep up the good work"
 
 
Team:
Lee
 
 
 


Review 16 Sep 2019
Recommended by customer in BN5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from the Midlands to the South East.
 
Cost: £3200
 

"We had problems at the last minute and needed to put all of our belongings into metro's storage facility until we could get keys to our new house. Metro and the team supported us throughout the process reducing the stress involved significantly. The removal itself was done very well too. They're a great team."
 
 
 
 


Review 16 Sep 2019
Recommended by customer in PE14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro`s have moved us twice over a period of 6 months.

"Both moves were excellent, they work so hard and they were very reasonably priced as well."
 
 
 
 

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