Metro Removals Limited

Where reputations count.

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

www.metroremovals.co.uk

Email This Business

Tel 01536 519450

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
505 reviews since 2014

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 505 reviews since 2014

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" A really friendly, professional service. All the staff are very pleasant to deal with and made the move very stress free." more

" We were dealt with very professionally at every stage. Unsure if we would need storage until the last minute, but this was accomodated without fuss. The whole team were very pleasant and helpful and n...." more

" Very friendly team. Introduced themselves, were very organised and everyone knew what they were doing. Loaded lorry quickly and efficiently. Made a very stressful day (solicitors) so much more easier....." more

" Metro took the stress out of the move. The take down and put up service was definitely worth every penny. Professional service all round" more

About Us
Information provided by the business
Legal Name: Metro Removals Ltd. Limited Company.

Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.

Review 27 Apr 2026 Recommended by customer in NN9 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House to house move of furniture items and piano.

"A really friendly, professional service. All the staff are very pleasant to deal with and made the move very stress free."

REPORT THIS REVIEW

Review 21 Apr 2026 Recommended by customer in NN14 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Exchanged Tuesday to move out on Friday. Purchase wasn''t ready, so had to go into storage. Completed following Monday and moved in on Thursday.

"We were dealt with very professionally at every stage. Unsure if we would need storage until the last minute, but this was accomodated without fuss. The whole team were very pleasant and helpful and nothing got broken."

Team:
Dean Leyton Adam Lee

REPORT THIS REVIEW

Review 15 Apr 2026 Recommended by customer in NN15 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved 10 minutes down the road. Had loads of heavy outdoor plant pots, very heavy and also had a piano to move. Opted to pack myself and unpack myself. Very efficient loading of everything and also explained the plan for loading. Everyone knew what they were doing and it seemed to take no time at all. Due to solicitors holding onto money and slowing the whole �transfer of money� up, moving in was delayed to late Friday evening. Despite this the team were very supportive and even brought in another team to unload and move things along. Fabulous removal company.

"Very friendly team. Introduced themselves, were very organised and everyone knew what they were doing. Loaded lorry quickly and efficiently. Made a very stressful day (solicitors) so much more easier. When time was running out at the end of the move they brought in another team to move everything along. Can�t praise this team enough. Went out of their way to help. Highly recommend this fabulous team."

REPORT THIS REVIEW

Review 14 Apr 2026 Recommended by customer in NN15 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Large 4 bed removal with take down and put up service

"Metro took the stress out of the move. The take down and put up service was definitely worth every penny. Professional service all round"

REPORT THIS REVIEW

Review 5 Apr 2026 Recommended by customer in NN9 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving a three bedroom semi detached to a four bedroom listed building.

"We had a fantastic experience with Metro during our move last week. The team on the day were amazing�friendly, professional, and incredibly efficient. Moving house can be stressful, but they made the whole process run smoothly and took a huge amount of pressure off us.

Their organisation and the care they took with our belongings really stood out, and their positive attitude made the day so much easier. It was clear that everyone involved worked very hard to make sure everything went well.

A big thank you to the whole team�we truly appreciate the effort that went into making our move such a success. We wouldn�t hesitate to recommend Metro to anyone looking for a reliable and professional moving service."

REPORT THIS REVIEW

Review 2 Apr 2026 Not Recommended by customer in PE14 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	2/10
The firm took care in packing and handling our property

Collection & delivery	5/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We paid for the full service of having Metro Removals pack all of our goods for removal.

"It seemed that everything was being well packed but 2 items were broken during the move and 2 items of furniture scratched. Breakages happen but I would have been happier about it if we had been told rather than being left to find out for ourselves.

The labelling of the packed boxes was rando, hit and miss, making it very difficult to find things when we started to unpack.

Despite many reassurances, we were over 3 hours late in handing over the keys on departure day, much to the annoyance of our buyers."

REPORT THIS REVIEW

Review 23 Mar 2026 Recommended by customer in LE15 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The team packed up my old house and then moved it all into my new house a few months later. They team had to cope with lots of antiques and quirky bits of furniture, which they did fantastically!

"The team did a fantastic job - both packing up my old house and then moving it all into my new house a few months later.
They team had to cope with lots of antiques and quirky bits of furniture, which they did fantastically!
I was very impressed with their professionalism - as well as the speed in which they boxed things up. And everything was incredibly well wrapped.
They were very considerate of not only the furniture and items but also the house and environment.
I would highly recommend them - I cannot fault the service they provided."

REPORT THIS REVIEW

Review 19 Mar 2026 Recommended by customer in Nn16 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving toning tables club which included moving heavy mechanical beds as well as all other reception equipment it equipment and lockers

"Faultless service from start to finish and attention to detail made the move go very smoothly"

REPORT THIS REVIEW

Review 19 Mar 2026 Recommended by customer in CW12 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The Metro team handled our household items with professionalism and care, taking the items into storage for 2 weeks.

"On delivery day to our 4 bedroom home, they were kept waiting by a national company that emptied our new home at sloth pace. Needless to say that despite it being in the afternoon before Metro were able to unload, they did so with care and professionalism placing items in the right rooms

Very happy with the service provided. No improvement necessary. 10/10"

REPORT THIS REVIEW

Review 19 Mar 2026 Recommended by customer in NN14 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Furniture from lounge to storage and return when required

"Arrived on time to collect and deliver the furniture.Carefully handled and respected the work that had been carried out in the house whilst the furniture had been away."

REPORT THIS REVIEW

Review 19 Mar 2026 Recommended by customer in GU6 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Leicester to Surrey and from a 3 bed bungalow to a 4 bed house

"Everyone at Metro were straight forward in their explanation (including on the phone and office staff) there was no awkward add on costs, they were polite, cheerful, no problem with asking them to do particular tasks or moving of boxes to other rooms, efficient and thoughtful with unpacking of vehicles, careful, kept us in touch with their plans, worked brilliantly as a team. Thoroughly good all round team of removers!!"

Team:
Metro Kettering

REPORT THIS REVIEW

Review 19 Mar 2026 Recommended by customer in YO25 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved me from Northampton to East Yorkshire it went brilliantly well

"I�ve used Metro for years including all my friends and family, they are completely reliable in everything, they moved at least 4 family members from Northamptonshire to Yorkshire with great ease , all the men are very helpful and go out of their way to help at a time that could be very stressful, I would thoroughly recommend them and wouldn�t hesitate to use them again"

Team:
All of them they work as a great team

REPORT THIS REVIEW

Review 11 Dec 2025 Recommended by customer in LE16 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved a considerable amount of furniture into a container in my son''s field on the edge of the village and the rest into our new home.

"The owner visited us within 48 hours after we had contacted the company. We had a quotation the following day.

The packers arrived promptly. Every individual piece of crockery and glassware was wrapped separately. Extreme care was taken over every item which was packed.

As we had both a storage and a house destination, we had changed our minds a few times over which piece went where. The movers were polite and accommodating at all times. We only had one minor breakage which was amazing!

We could not recommend this company highly enough.

"

Team:
Lee, Leighton, Cory, Steve.

REPORT THIS REVIEW

Review 9 Dec 2025 Recommended by customer in NN16 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We have used Metro removals previously & so decided to go with them once again as everything went well the last time.

"They made the move seamless and stress free with no hicups at all on the day.All in all a perfect move from start to finish even though final completion a little slow but no issues with Metros role on the day.

They did not disappoint us & everything went extremely well once again.Very helpful polite team who put my mind at ease with their professional approach from the moment they arrived to completion and final unloading.

Only a short local move but i worried about the parking at the new address,as a very tight road.

They navigated it easily and parked up the large truck safely.

Will definetely use metro again as we do intend on moving one final time in the future."

Team:
3 man team but cant recall their names now.1 extra helpwe came along at the end l.

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Review 9 Dec 2025 Recommended by customer in NN14 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a 2 bedroom Victorian terraced house on a main road to a newer 3 bedroom house around 6 miles away in the next town.

"The whole move happened at very short notice with only 2 days notice and the team were very helpful in getting us booked in. The two men that can were fantastic. Very professional, helpful and friendly. We would have no hesitation in recommending."

Team:
I can�t remember their names sorry

REPORT THIS REVIEW

Review 31 Oct 2025 Recommended by customer in NN5 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A short move across town, involving lots of stairs, a piano and a ridiculously large sofa!

"House moves are deemed to be one of the most stressful of life events. Metro worked so very hard to make sure that this wouldn't happen.
The team of four had put in quite a lot of prep in the lead up to our move and so the day arrived with a feeling of confidence that we would be ok.
For 12 hours, these guys put in a huge shift and they did so with humour and good spirits, even when sofas wouldn't fit through doors.
We would certainly recommend Metros to our friends and family."

REPORT THIS REVIEW

Review 28 Oct 2025 Recommended by customer in NN15 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were only moving a few miles but we needed to have our contents in storage for some time. We�ve used them before and do have other members of our family.

"The move was stress free, thoroughly professional at all times. A full inventory was given to us. We had our home contents in storage for six weeks and then delivered to our new home. The communication throughout was thorough, informative and always kept us in the loop. Payment was simple via a bank transfer. Good group of people who we would highly recommend."

Team:
Lee and the crew

REPORT THIS REVIEW

Review 28 Oct 2025 Recommended by customer in NN18 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Packed all items the day prior to move.Arrived promptly on day of move and packed items left out for us to use.

"Both staff were polite and carried out the removal efficiently.We met them at new property and they were very good with the care of our property and unpacked all items that had been packed.Very pleased with the whole process from initial contact to the job completion.Have used metro for previous removals

Whole process from initial contact through to job completion.Everything was explained and costings given.We have used metro for previous removals and have found Lee and his team to be excellent at what they do"

Team:
Cannot remember names but very professional

REPORT THIS REVIEW

Review 28 Oct 2025 Recommended by customer in NN10 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Our move was challenging as our new driveway wasn''t big enough for a large lorry. However, Metro worked around this without drama and came up with a great solution which relieved some of the pressure on the day of the move too. We also used them for their packing service, which was excellent and very efficient.

"I found Metro really helpful. When I was showing them round our house for the initial quote, nothing phased them and they had a solution for every challenge. They then needed to change the types of vehicle a week before the move, which again was no drama. They definitely helped remove some of the stress.

Their packing team were very efficient and really looked after our things, packed them well and were very quick.

The removals team were really friendly and accommodating."

Team:
Mark and Baz/Penfold were great

REPORT THIS REVIEW

Review 21 Aug 2025 Recommended by customer in NN15 business Metro Removals Limited https://www.referenceline.com/removers_removals_companies-in-kettering-metroremovalslimited-77096

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Made us both feel like our home was in good hands

"We were so happy with Dean and Liam, our removal men � they worked incredibly hard and made the whole moving process so much easier for us. When we arrived at our new house, they even helped put our furniture together and made sure to ask if there was anything else we needed before they left, which was such a thoughtful touch.

From the very beginning, the whole company was so reassuring. Even when we didn�t know exactly what date we�d be moving, Samantha was fantastic on the phone, telling us not to worry and that we could even reach out at the weekend if needed.

The service from start to finish was brilliant � friendly, professional, and supportive. We couldn�t have asked for better help with our move!"

Team:
Samantha, Dean, Liam

REPORT THIS REVIEW

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