Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.5/100
316 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 316 reviews since 2014
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" After our initial contact, Mr. Paris quickly assessed our needs and gave us a full breakdown of the services provided. Unfortunately our first attempt to move was not possible due to the imposition of...."   more
 
" We canít praise the team (Steve, Glen, Dean & Harrison) enough. They did an amazing job of packing us up and moving us safely. They worked so hard on both days, moving many extremely heavy items. The...."   more
 
" I can say nothing bad, we elected to pack our selves. Having never used a removal company before , we were unsure as to what to expect. If the need ever arises I will call metro before anyone else,...."   more
 
" The two guys were punctual, polite and helpful. They treated our belongings with care and took individual items of furniture to different parts of the house. There was no damage to either our property...."   more
 
 
About Us


Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
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Review 11 Aug 2020
Recommended by customer in DH7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
A move over distance from Kettering to Durham. Interrupted by a lockdown due to the corona virus pandemic and its impact on various financial and legal aspects of buying and selling houses. This meant that our original plans to move at the end of March were put on hold, and it was not until the restrictions were lifted that we were able to proceed with the move.
 
Cost: £2400
 

"After our initial contact, Mr. Paris quickly assessed our needs and gave us a full breakdown of the services provided. Unfortunately our first attempt to move was not possible due to the imposition of the national "lockdown" at the start of the corona virus pandemic in March, and it was not until late July that we were able to get back on track. Metro were very accommodating, able to fit us in with just a few days notice. The fragile packing was carried out by Dean, who, with Alex formed the team of two who then removed everything from our house on the following day, the Thursday. On the following Monday they brought everything up to our house in Durham. On both days they worked extremely hard, with great professionalism, courtesy and sense of humour. On the Monday the weather was intermittently raining however the floor coverings prevented any marks whatsoever on the floors. The piano was moved almost effortlessly after a tense few moments on a wet ramp.
Moving house is very stressful with lots of uncertainties and things you cannot control however, the whole team at Metro helped to reduce our stress levels to a minimum in respect of the move itself."
 
 
Team:
Lee, and of course Dean and Alex on the move.
 
 
 


Review 7 Aug 2020
Recommended by customer in NN14

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 3 bed semi

"We canít praise the team (Steve, Glen, Dean & Harrison) enough. They did an amazing job of packing us up and moving us safely. They worked so hard on both days, moving many extremely heavy items. They were polite, professional and courteous. Highly recommend."
 
 
Team:
Steve, Glen, Dean, Harrison
 
 
 


Review 23 Jul 2020
Recommended by customer in NN14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were only moving a short distance. The guys on the day were polite friendly and professional.

"I can say nothing bad, we elected to pack our selves. Having never used a removal company before , we were unsure as to what to expect.

If the need ever arises I will call metro before anyone else, they made the process painless and relatively stress free."
 
 
 
 


Review 23 Jul 2020
Recommended by customer in NN16
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We asked Metro to move household possessions from a storage facility in Kettering to a domestic house on the other side of town.
 
Cost: £540
 

"The two guys were punctual, polite and helpful. They treated our belongings with care and took individual items of furniture to different parts of the house. There was no damage to either our property or to the fabric of the (newly-decorated) building.

We had used a different (and well-known) Kettering company for the initial move to the storage facility in 2019. Not only did they refuse to shift an item they had contracted for (a piano) but dropped eight crates of items in the road. We subsequently discovered that several china ornaments had been (silently) transferred to another box. A number had disappeared (presumably) broken.

Metro were outstanding in all respects and I would whole-heartedly recommend them."
 
 
Team:
I do not have that information. We thanked them both prolfusely.
 
 
 


Review 22 Jul 2020
Recommended by customer in S42
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Bungalow to bungalow
 
Cost: £900
 

"The removal men where prompt, friendly and quick to empty my home. They put the items in the rooms I wanted and even put the larger items in place. Very happy."
 
 
Team:
Kettering
 
 
 


Review 22 Jul 2020
Recommended by customer in NN14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from storage to Thrapston

"The move went very smoothly and the team were polite and efficient. Service was outstanding, great value for money and I canít recommend Metro Removals enough they were excellent."
 
 
Team:
Canít remember
 
 
 


Review 21 Jul 2020
Recommended by customer in DN15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Goods from one house put into store until second house sold then goods from that house also had to be held in store because of coronovirus lockdown. All goods successfully transferred to our new home after about nine weeks.

"A good experience. All staff were pleasant, hardworking and helpful."
 
 
Team:
Lee (the owner), Dean and others whose names I cannot remember
 
 
 


Review 21 Jul 2020
Recommended by customer in Nn17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsize move from Oakley Vale Corby to priors Hall Corby on the first day of lockdown, the guys from Metro were fantastic turned up on time and were very professional and courteous taking all our needs into consideration.

"The guys from Metro were professional,polite and courteous. They packed everything carefully and made sure that all items were cushioned. Although they had to wait a while to get unloaded; due to solicitors sorting the bits and pieces; they at no time made us feel that this was a problem. They put everything where we wanted it.
I would recommend Metro for value, professionalism and courtesy."
 
 
Team:
Sorry canít remember but they were very good
 
 
 


Review 21 Jul 2020
Recommended by customer in NN17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Residential move.
 
Cost: £1500
 

"Had availability on the days requested. Contract was explained thoroughly and we made use of their packing service for some items.
Metro Removals were punctual and the move went very smoothly. Their staff were friendly and polite and experienced in how to manage the move.
All aspects were taken care of carefully and with respect for your belongings. Their vehicle was exceptionally clean and tidy so nothing was damaged in the move.
The amount of time made available was accurate so there was no rush involved with the move and adequate staff were on hand.
Would use them again and would recommend them to others. No complaints at all. Good value for money."
 
 
 
 


Review 21 Jul 2020
Recommended by customer in NN16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Clearing of one property into storage for a few weeks, then removal into new property.

"Very efficient service from start to finish. I was pleasantly surprised by the reasonable charges from such a professional firm (as opposed to man with a van type removers), as I had expected them to be much more. Staff were very polite, careful and helpful - and ingenious when it came to having to hoist a bed through a window as it wouldn't fit through the door!"
 
 
 
 


Review 21 Jul 2020
Recommended by customer in NN14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 Bed Family House move.
 
Cost: £800
 

"Excellent in every respect. Even plumbed my washing machine in which was not expected and very nice to find. Thanks!"
 
 
 
 


Review 21 Jul 2020
Recommended by customer in NN12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a four bedroom house in Peterborough to another four bedroom house with an office near Northampton. We had an enormous number of books as I work and study from home. We had a full packing service.
 
Cost: £1722
 

"This was the best experience of a removal firm that I have ever had and I have moved a dozen times. Their communication was excellent - they were crystal clear, they took the initiative to explain everything, and they kept all of their promises. The team on the day were relaxed and friendly whilst working very hard and efficiently. They thought of things that we hadn't. We simply sat in the front garden reading and answering the occasional question. This made moving low stress. When we got to the other end they put every single piece of furniture and box exactly where we asked of them. Consequently we were unpacked within a couple of days. Not a single thing was broken."
 
 
 
 


Review 23 Dec 2019
Recommended by customer in NN15
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent service. Couldn''t fault a thing. Worth every penny. Highley recomend

"This company are amazing. Would recommend highly. Well worth having the full packaging service. Were thorough, quick and well organised. Worked really hard and were really lovely lads. Van was ready and waiting at our new address and everything was placed in the rooms for us. Couldn't have chosen a better company. Even their rates are reasonable"
 
 
Team:
Dean and two colleagues
 
 
 


Review 21 Dec 2019
Recommended by customer in NN14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relatively short distance moved. Had complete service. Packed day 1. Load, move, unload day 2. All went s planned

"All staff were extremely helpful & carried out their duties in a friendly, courteous & professional manner."
 
 
Team:
Lee, Dean, et al
 
 
 


Review 20 Dec 2019
Recommended by customer in NN16
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Are used them twice within a short space of time. The first was to deliver a very large American fridge freezer. The second time was to move a big gym style treadmill (which needed its deck to be removed in order to move) and an Ottoman bed to my new flat. The price reflects the fact that they had to come on two separate occasions, this was due to timings on my behalf. I was aware that it wouldíve been more cost-effective to have moved all the items at once, but this didnít fit in with my time schemes.
 
Cost: £190
 

"I couldnít have been happier and more satisfied with the service I received. Everything was made clear prior to moving, and on the day the guys were punctual, polite, efficient, careful. everything was handled carefully and efficiently. I really couldnít fault them. I am very happy to recommend. Lee and his team were brilliant. They send plenty of information out with the quote so you know their terms of service, and also exactly what services they are providing."
 
 
 
 


Review 20 Dec 2019
Recommended by customer in NN18
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved us from a 3 bed 3 storey house to a 4 bed detached. Did all of our packing and disassembled and reassembled furniture such as beds, wardrobes and sofas. Very professional polite and helpful. Couldn''t ask for a better service than the one I recieved.
 
Cost: £1000
 

"From the start Metro were very professional.

The whole process from start to finish was extremely easy."
 
 
Team:
Dale and Lee.
 
 
 


Review 20 Dec 2019
Recommended by customer in LE16
 My Age: 40 - 49 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved into storage and then onto a new property

"Very satisfied with the whole experience, including putting together beds."
 
 
 
 


Review 20 Dec 2019
Recommended by customer in NN17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro handled our domestic move recently. This was the 4th move they conducted for us,including full packing service each time.

"As always we are supremely satisfied with all the services supplied by Metro. Our move was completed efficiently and safely by the team of staff who were as usual friendly and helpful."
 
 
 
 


Review 21 Nov 2019
Recommended by customer in NN29
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from a new build to a Victorian terrace house. some items were difficult but the crew managed to get everything moved in.

"Arrived on time. loaded truck efficiently, very friendly.
couldn't get the sofa in the house so stayed late and helped remove the back door to get it in and refit the door.faultless service would highly recommend to anyone!"
 
 
Team:
Dean
 
 
 


Review 21 Nov 2019
Recommended by customer in NN19

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Metro moved 2 of our businesses over two days to new premises.

"Nothing was too much trouble from the team from start to finish on the moving days.

The quotation process was carried out smoothly hence us choosing Metro from the 3 other local companies who quoted for the jobs.

Would def. recommend and use them again. Excellent service."
 
 
 
 

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