White & Co plc

38a Port Royal Avenue, Lune Industrial Estate
Lancaster
Lancashire
LA1 5QP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating White & Co plc 9.6/100
414 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 414 reviews since 2009
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The whole business conducted with great efficiency and care. The men were polite and helpful. I would not hesitate to recommend their services to anyone."   more
 
" Day 1 staff exceptional. Day 2 Good but did feel pressure to let them carry on into the night so they could finish on day 2. Everyone tired so I did ask to stop at 7.30 PM and return on day 3 to comp...."   more
 
" We were given clear guidelines and information throughout. We had no issues, concerns, complaints whatsoever, so I confess I didn't digest the info relating to this. We have been very impressed with ...."   more
 
" The whole business was conducted with great efficiency and care. The men were polite and helpful. I would not hesitate to recommend their services to anyone."   more
 
 
About Us

     
Customer Reviews
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Review 7 Apr 2021
Recommended by customer in NE65
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three days of packing (2-4 men on each day) move of c.170 miles on day four and completion of move on a day five. There were a lot of books and pictures to move plus several clocks and mirrors and glassware. There was a piano to be moved and installed upstairs.
 
Cost: £2760

"The whole business conducted with great efficiency and care. The men were polite and helpful. I would not hesitate to recommend their services to anyone."
 
 
 
 
Team:
Timmy Andy David Mark
 
 
 


Review 29 Mar 2021
Recommended by customer in WF7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Manchester to Pontefract via a collection in Bolton. Full house move over three days.
 
Cost: £2400

"Day 1 staff exceptional.
Day 2 Good but did feel pressure to let them carry on into the night so they could finish on day 2. Everyone tired so I did ask to stop at 7.30 PM and return on day 3 to complete as quoted and billed obvious they were desperate to finish."
 
 
 
 
Team:
Leon Kevin David
 
 
 


Review 4 Mar 2021
Recommended by customer in LA9
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 26 Feb 2021
Recommended by customer in LA6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"We were given clear guidelines and information throughout. We had no issues, concerns, complaints whatsoever, so I confess I didn't digest the info relating to this.
We have been very impressed with the efficiency, care, and professionalism of White & CO."
 
 
 
 
Team:
Timmy Kevin Andy Kyle
 
 
 


Review 19 Feb 2021
Recommended by customer in NE65
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three days of packing (2-4 men on each day) move of c.170 miles on day four and completion of move on day five. There were a lot of books and pictures to move, plus several clocks and mirrors
 
Cost: £2760

"The whole business was conducted with great efficiency and care. The men were polite and helpful. I would not hesitate to recommend their services to anyone."
 
 
 
 
Team:
Timmy Andy David Mark
 
 
 


Review 17 Feb 2021
Recommended by customer in LA5
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very narrow access on to private driveway and restricted access to rear of new property. All handled with aplomb by the moving team.
 
Cost: £2650
 
 
 
 


Review 11 Jan 2021
Recommended by customer in BD17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It was a straight forward move from a detached house to a large apartment with ground lost access. No problems.
 
Cost: £787

"The move was handled very efficiently by very friendly and polite staff.

Within the next 12 months we envisage moving to Galway Southern Ireland and we intend to use White and co for this move as well."
 
 
 
 
 
 


Review 29 Dec 2020
Recommended by customer in IV7
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
An overnight move which went very well. Van got to destination well in time.
 
Cost: £2892

"Excellent move and would recommend them."
 
 
 
 
Team:
Timmy Andy
 
 
 


Review 29 Dec 2020
Recommended by customer in PR3
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
20 mile move. Limited vehicle access at both properties
 
Cost: £2500

"Good service by all the team at Whites Lancaster branch."
 
 
 
 
 
 


Review 28 Dec 2020
Recommended by customer in SK8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing/unpacking

All dare extremely well-but there was are breakage of a white glass bowl. Replacement receipt sent separately ($200)

Breakage reported and photo taken
 
Cost: £850

"The team at the lancaster office were helpful and courteous before and after the move. Removal team:-

Mark cullingford (foreman)

Kevin Oela

Kevin Altham

Very hard working-they took no break. Worked late well after 10 pm. Unpacking extremely courteous. Very cheerful. Nothing was too much trouble."
 
 
 
 
Team:
Mark Gullingford Kevin Oe
 
 
 


Review 27 Nov 2020
Recommended by customer in PR3
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Everything was straight forward and the move on the day was great.

No issues and was smooth and straight forward.
 

"Thank you for making the move less stressful for me. Everything went to plan and I was happy with the move."
 
 
 
 
Team:
Mark Kevin David
 
 
 


Review 19 Nov 2020
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Lancaster to Sharpenhoe, beds, big house to big house many boxes

Boxes were packed and unpacked by Whites
 

"Very efficiently carried out Lancaster branch personal were polite and professional

Not quote the same with the first point of contact at the Bedford branch

Couple of breakage but not worth the effort in making a claim."
 
 
 
 
 
 


Review 3 Nov 2020
Recommended by customer in DM1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Whole house move from Lancaster to Durham across 2 days.
 
Cost: £1768

"Great service from start to finish.

The only people I dealt with during the moving process.

I can say that about."
 
 
 
 
Team:
David Martin Stuart Jo
 
 
 


Review 19 Oct 2020
Recommended by customer in L37
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth.
 

"All good thanks"
 
 
 
 
 
 


Review 2 Oct 2020
Recommended by customer in LA2
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
 
 


Review 2 Sep 2020
Recommended by customer in LA1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move large furniture, washing machine, beds, cases and bags packed by owners. Whites dismantled and reassembled two beds and three wardrobes.
 
Cost: £611

"Moved in three load and using medium size van which fitted well with our schedule, very friendly and helpful team. Everything placed where we wanted it."
 
 
 
 
Team:
John Caldecott David Cork
 
 
 


Review 22 Jun 2020
Recommended by customer in HG5
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Last minute decision by the seller resulted in 6 days unplanned storage. White and co solved it immediately by offering unplanned storage.
 
Cost: £180

"White and co removal staff are the very best. Professional, polite, helpful, respectful.
During our move it required the best of all the above qualities.
Kevin and Leon had all of this Martin the manager too masterminded the change by plans at very short notice.
Skills all round."
 
 
 
 
Team:
Martin Kevin Leon
 
 
 


Review 15 Jun 2020
Recommended by customer in L11
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £540
 
 
 
 


Review 11 Jun 2020
Recommended by customer in LL74
 My Age: 60 - 69 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Got on the road as soon as lockdown cleared.
 
Cost: £1500

"They did a great job. Very happy with them"
 
 
 
 
Team:
Stuart Dave
 
 
 


Review 10 Jun 2020
Recommended by customer in SA64
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was more challenging as the men needed to protect against corona virus. Throughout everyone was so helpful polite and took great care. Martin in the office the removal team work all well organised.
 
Cost: £2800

"Martin, in the office was always helpful responded quickly. The removal team were excellent, in particular Stuart calvert who was so helpful and cheerful. We have used many removal companies in the pes 'whites' were for the best. They took great care of all our things and the properties."
 
 
 
 
Team:
Sturrt Calvert Davi Petti
 
 
 

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