Squab Group - Removals

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.6/10
979 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 979 reviews since 2007
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team did move the freezer in and plugged it in-however it would have been a good idea to turn it on at the plug! No harm done though as I decided to check that the freezer was running properly at ...."   more
 
" Went to plan. "   more
 
" Very pleased with efficiently of the moves carried out by the Squab removal team. Wouldn't hesitate to use them again or recommend to others. "   more
 
" The company did a very good job and the individuals involved were professional and very polite. I have marked Squab at 7 for collection and delivery as some of our goods in storage were not delivered ...."   more
 
About Us


Squab Group is a family run removals business.

We pride ourselves in the professionalism of the service we offer you whilst maintaining a high level of customer service due to our family run approach.

We can offer you local, national or international removals as well as providing high quality storage facilties at our depot in Warwickshire.

We look forward to hearing from you.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 93%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 96%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 87%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 95%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 95%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 86%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 26
arrived 35
belongings 29
best 24
better 24
boxes 34
Brilliant 54
Britannia 45
care 60
careful 34
cheerful 20
Chris 21
class 26
courteous 78
Crew 43
damage 21
definitely 41
easy 22
efficient 121
efficiently 25
excellent 203
experience 36
extremely 62
Fantastic 58
fault 24
finish 25
free 31
Friendly 153
friends 29
good 105
Great 83
happy 62
hard 65
helpful 176
highly 55
packing 57
pleased 48
polite 136
professional 143
really 55
recommend 151
removal 110
service 268
Squab 189
stress 53
stressful 52
team 175
thank 83
Thanks 45
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 15 Aug 2019
Recommended by customer in CV8
 My Age: 50 - 59 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving out of storage to house and garage.
 
Cost: £347
 
 
Team:
Steve
 
 
 


Review 14 Aug 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very helpful and pleasant team made it as easy as possible.
 
Cost: £1273

"The team did move the freezer in and plugged it in-however it would have been a good idea to turn it on at the plug! No harm done though as I decided to check that the freezer was running properly at about 6pm that evening. "
 
 
 
 
Team:
Chris Paul Adam Dan Mick
 
 
 


Review 12 Aug 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move into store and delivery from store, three weeks later.
 

"Went to plan. "
 
 
 
 
Team:
Chris Adam Steve Nick
 
 
 


Review 2 Aug 2019
Recommended by customer in CV36
 My Age: 60 - 69 
 I'm: Male 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Squab managed two moves from our address over two days.
One to worcester.
All the staff involved conducted themselves professionally, helpful and courteous throughout the two stages and two days of the move.
 
Cost: £1230

"Very pleased with efficiently of the moves carried out by the Squab removal team. Wouldn't hesitate to use them again or recommend to others. "
 
 
 
 
Team:
Chris Ste
 
 
 


Review 1 Aug 2019
Recommended by customer in PL19
 My Age: 70 + 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The property is on a very narrow lane. Access is difficult for large vans/lorries.
 
Cost: £2580

"The company did a very good job and the individuals involved were professional and very polite. I have marked Squab at 7 for collection and delivery as some of our goods in storage were not delivered and will be delivered on a future date. "
 
 
 
 
Team:
Robin Kevin
 
 
 


Review 25 Jul 2019
Recommended by customer in BH18
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move went as planned, arriving prompt on Tues AM, packed 3/4 of my goods and finished on Wed at 11AM. The traveled and unloaded most things, finishing off at 12 on Thursday. The 2nd van came and brought garden and garage items.
 
Cost: £2138

"Everything went very well, the only downside was that some boxes marked glass, china, fragile - got put at the bottom of 2 other boxes. The things from the shed and garage were dumped into my new garage and it took me a day to move and sort things out. "
 
 
 
 
Team:
Steve Ferenc
 
 
 


Review 23 Jul 2019
Recommended by customer in CV34
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very efficient packing and moving on a rainy day. "
 
 
 
 
Team:
Chris Ference Matty
 
 
 


Review 29 Jun 2019
Recommended by customer in TS14
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1971

"The service provided by Paul, and the team was fantastic!! Friendly, professional and very ingredient.
This is the first time I have used a removal firm, without minor superficial damage to property walls - well done and thanks guys.
The move was also completed within a day as offered to split.Fantastic.
Thanks again Paul, Ryan, Adam and Matthew - Great job "
 
 
 
 
Team:
Paul Ryan Adam Matthew
 
 
 


Review 27 Jun 2019
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £873

"Fantastic service and friendly and helpful staff Steve and his team were efficient, courteous and considerate.
Thanks guys!"
 
 
 
 
Team:
Steve Ferenc Matty
 
 
 


Review 26 Jun 2019
Recommended by customer in HR5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a clergy move paid for by a diocese. The move was to pack up on day one, store goods overnight and deliver to new address the next day. All payment was made by the receiving diocese.
 
Cost: £1500

"From the moment I had the quote I felt happy and confident that I would use Squab. The quote process was professional and each engagement with the office very easy. Telephone call on day of move to tell approx time of arrival was good and from the moment they arrived until they had finished the next day both Chris and Matty were friendly, professional and courteous. Nothing was too much trouble. They handled our property with care and took pride in doing a good job. All carpets were protected in their hands. Thank you Squab for a fantastic, stress free move. "
 
 
 
 
Team:
Chris H Matty
 
 
 


Review 6 Jun 2019
Recommended by customer in NN11
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from FY84QZ to NN128RR for the same price 3 vans 6 men.
 
Cost: £1293

"Excellent service.
Fabulous team!
Thank you."
 
 
 
 
 
 


Review 3 Jun 2019
Recommended by customer in EX39
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Just a complete, joy, lads, lovely and friendly a real asset to your company.
 

"Packed chatted, every detail was, considered asked, me continuously above items.
Brilliant.
They deserve a rise and a bicky patt on bak.
Sorry hapa drink. "
 
 
 
 
Team:
Steve Adam Robin
 
 
 


Review 2 Jun 2019
Recommended by customer in OX15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Robin Chez
 
 
 


Review 22 May 2019
Recommended by customer in CV8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very punctual, smooth friendly and professional
 
Cost: £580

"Curis and Adam were excellent. Very calm and re-assuring a pleasure to deal with and a credit to Squab. Would highly recommend and would not hesitate to use again.
Thank you. "
 
 
 
 
Team:
Chris Ada
 
 
 


Review 10 May 2019
Recommended by customer in CV34
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Steve Frank Joe
 
 
 


Review 9 May 2019
Recommended by customer in CV37
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from large 5 bed detached house to a small 2 bed cottage.
 
Cost: £1658

"Superb service"
 
 
 
 
Team:
Chris Ryan Chris Adam
 
 
 


Review 8 May 2019
Recommended by customer in TN5
 My Age: 60 - 69 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Excellent throughout.
 
 
 
 
 


Review 3 May 2019
Recommended by customer in CV37
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £680
 
 
Team:
Chris Chr
 
 
 


Review 29 Apr 2019
Recommended by customer in CV32
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two large tent moved some 450 meters from a home to another home. One double bed and one cupboard.
 
Cost: £97

"James and Ryan are both excellent ambassadors for the Squab operation. Please thank them for us."
 
 
 
 
Team:
James Ryan
 
 
 


Review 23 Apr 2019
Recommended by customer in CH47
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Leamington to the Wirral. Everything was completed in 3 days exactly as agreed, despite moving to put many things on the third floor of our new house.
 
Cost: £2161

"Excellent, professional removal staff. Took great care to pack everything so there were no breakages
Have used other removal companies in the past, but this was the best one. "
 
 
 
 
Team:
Joe Steve Adam Robin Chri
 
 
 

Back to top

» 10 9 8 7 6 5 4 3 2 1