Squab Group - Storage

Squab Hall, Harbury Lane Bishops Tachbrook
Leamington Spa
Warwickshire
CV33 9QB

Removers - Removals Companies

Listed under:  Self Storage, Storage
100% recommended   Rating Squab Group - Storage 9.7/100
38 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 38 reviews since 2016
 
 
 
Administration 9.8/10 Administration Rating 9.8
The company processes are clear and simple

 
Condition 10/10 Condition Rating 10.0
My property came out of store in its original condition

 
Service 9.8/10 Service Rating 9.8
The staff are presentable, polite knowledgeable and helpful

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable

 
 
 
Recent Reviews 
 
" Highly recommend Squab for their storage, price and customer service!"   more
 
" Storage was brilliant!"   more
 
" All satisfactory"   more
 
" Excellent facilities, maintained to "As new" condition. Ability to access storage unit at any reasonable time. Good parking, loading/unloading area, Highlevel of security great/friendly team of ...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Types: 100%
I was given clear information about storage Space: The types and sizes of storage units available
 
Environment: 97%
I was given clear information about environment: Any humidity or temperature controls to keep my property in good condition
 
Security: 100%
I was given clear information about security: Fire, intruder alarms and access controls to keep my possessions secure
 
Access: 100%
I was given clear information about access: Opening times, ID requirements and how I access my storage
 
Prices: 100%
I was given clear information about prices: All fees and charges associated with my storage
 
Contract: 100%
I was given clear information about contract: Terms & conditions including notice periods
 
Insurance: 100%
I was given clear information about insurance: My responsibilities and the insurance options available to me
 
Contact: 95%
I was given clear information about contact: Who to contact with any questions or complaints
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

access 4
Andrea 2
brilliant 4
class 2
clean 4
condition 3
Daniel 3
definitely 2
Easy 3
encountered 2
Excellent 8
experience 4
facilities 6
friendly 4
friends 2
Good 7
Great 4
help 2
helpful 8
Highly 5
Like 2
liked 2
maintained 2
pleasant 2
pleased 2
point 2
polite 4
professional 3
received 2
recommend 10
service 17
services 3
simple 2
Squab 11
storage 10
team 5
Thank 5
thanks 3
units 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.




Customer Reviews
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Review 23 Sep 2020
Recommended by customer
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Home items

I was moving homes, stayed at friend's place during the interm ( and stored my things at Squab )
 

"Highly recommend Squab for their storage, price and customer service!"
 
 
 
 
 
 


Review 22 Sep 2020
Recommended by customer in OX15
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 8/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Excess furniture, books, ornaments as we moved from a large house into temporary rental.
 

"Storage was brilliant!"
 
 
 
 
 
 


Review 26 Aug 2020
Recommended by customer in CV33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Dinning table and chairs four poster bed

1 double bed.
 

"All satisfactory"
 
 
 
 
 
 


Review 16 Jul 2020
Recommended by customer in LL23
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Company and personal items.
(working away from home and needed to be able to keep important things within 1/2 hours reach)
 

"Excellent facilities, maintained to "As new" condition.

Ability to access storage unit at any reasonable time.

Good parking, loading/unloading area, Highlevel of security great/friendly team of staff "front of house" and behind the scenes."
 
 
 
 
Team:
Andrew Allwood
 
 
 


Review 10 Feb 2020
Recommended by customer in CV34
 My Age: 60 - 69 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
House and garden furniture ready for moving house.
 

"I would highly recommend them to friends and family."
 
 
 
 
 
 


Review 31 Jan 2020
Recommended by customer in CV8
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Moved from a 4 bed house to mobile home took us a mobile home took us two years to downsize.
 

"I found the units as Leamington to be clean and service. The staff were always on hand to help in anyway.
Would highly recommend to my friends and colleagues."
 
 
 
 
 
 


Review 22 Jan 2020
Recommended by customer in CV36
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Household items-
Memg house -
 

"Great service and team. Helpful and very friendly.
Felt cared for us."
 
 
 
 
Team:
Andrea
 
 
   Business Reply:

Thank you Sally for your wonderful review. We hope you are settled in your new home finally. Best wishes Daniel and Andrea
 


Review 5 Jan 2020
Recommended by customer in CV32
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Kitchen stuff for renovation.
 

"All very good"
 
 
 
 
 
 


Review 2 Dec 2019
Recommended by customer in CU37
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 7/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Elderly mother's belongings Whilst she was in temporary care home.
 
 
 
 
 


Review 2 Dec 2019
Recommended by customer in CV5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Furniture after a house move.
 

"I was very pleased that all of my items were in immaculate condition and had been staderd and stored to perfection.
All round very pleased and happy with the service. "
 
 
 
 
Team:
Andrea
 
 
 


Review 4 Oct 2019
Recommended by customer in CU35
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 8/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Stock and Exhibition stands
 

"Thanks you for 3 business moves and storage too I'm guessing nearly 4 years.
All excellent. "
 
 
 
 
 
 


Review 3 Oct 2019
Recommended by customer in US32
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Books, records, Cd's garden furniture etc.
 

"Excellent facilities and very helpful staff.
Wouldn't hesitate to recommend Squab. "
 
 
 
 
 
 


Review 11 Sep 2019
Recommended by customer in CV33
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 9/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Stuff from loft during building work.
 

"Easy and simple to use and access driver was great. "
 
 
 
 
Team:
Daniel
 
 
 


Review 3 Sep 2019
Recommended by customer in CV35
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Administration 7/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 7/10
The staff are presentable, polite knowledgeable and helpful
Value 8/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Furniture from house move, bereavements and family members to sort through and move.
 

"Reception was not clearly labelled at all the first time we visited. Initial explanation and tour was a bit baffling. "
 
 
 
 
 
 


Review 24 Jun 2019
Recommended by customer in CM15
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Contents of Mat.
 

"All the staff I encountered were helpful and friendly.
I feel I received a very professional service from a company that knew what they were doing.
Many thanks to the team at Squab. "
 
 
 
 
Team:
Andrea Amanda Sally
 
 
 


Review 6 Jun 2019
Recommended by customer in N10
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Household items and furniture were stored because there was not enough space in my property.
 

"Squab storage gave a very good service. I appreciated the ease of use of the facilities, and the attentiveness and expertise of the staff. "
 
 
 
 
Team:
Andrea Finn
 
 
 


Review 16 May 2019
Recommended by customer in CV34
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Home belongings

"It was good experience and if i need i will be using it again."
 
 
 
 


Review 16 May 2019
Recommended by customer in SO24
 My Age: up to 29 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Administration 9/10
The company processes are clear and simple
Condition 9/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 8/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Initially moving house and then kept the unit to store things I didn''t need (keep my flat share/ room clean of things I didnt regularly use)

"Brilliant service.
I would definitely recommend.

The staff were always polite and helpful.

I liked how their was no notice to give when leaving and the checkout procedure was very simple. With other storage services in the past I have found this painful.
"
 
 
 
 


Review 10 May 2019
Recommended by customer in CV10
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 9/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Furniture and personal effects between house moves. As as first time 'Storer' I was unsure of my requirements but found the easy to use website and in person tour of the units very helpful.
 

"I have had a very positive experience with squab storage and would not hesitate to use or recommend to others in the future. I particularly liked how they could be flexible to my needs(Which were unknown at the point of booking) and the friendliness of all the staff we encountered. Thank you Squab wonderful facilities and service. "
 
 
 
 
 
 


Review 26 Feb 2019
Recommended by customer in LE16
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Administration 10/10
The company processes are clear and simple
Condition 10/10
My property came out of store in its original condition
Service 10/10
The staff are presentable, polite knowledgeable and helpful
Value 10/10
The firm's charges are reasonable
Show All
 
 
Customer Review
 
Personal possessions during an extended trip - sentimental value rather than
 

"Absolutely excellent: I cannot think of any other company to exceed my expectations so comprehensively
1) Daniel at first meeting ✓✓✓
2) Clean, bright, dry, pleasant units ✓✓✓
3) Access and lift and trolleys ✓✓✓
4) Very good prices ✓✓✓
Outstanding in every way - Thank you very much!
"
 
 
 
 
Team:
Daniel
 
 
 

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