P K Bell Ltd

Unit 73A The Whittle Estate, Cambridge Road, Whetstone
Leicester
Leicestershire
LE8 6LH

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating 9.7/10
112 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.7 /10 Overall Rating 9.7/10
Based on 112 reviews since 2014
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" For us the process of dealing with Bell and sons was very good from start to finish. The survey was on time and helpful if a little tight with the amount we had to get into the lorry. To say that i...."   more
 
" Great service, really professional. A little more than the cheapest quote I had but genuinely worth it, great service and the guys on the day were just brilliant."   more
 
" We contacted P.K. Bell having received sales material through the post. Our first contact was by email which was responded to quickly. As our furniture was in a storage unit, I took some photos to hel...."   more
 
" I cannot speak highly enough of PK Bell Ltd from the day of the estimate to the actual move day. James came to pack up and was very efficient, polite and good company, I enjoyed having him in my home...."   more
 
About Us



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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 99%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 99%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 83%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 93%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 97%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 84%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 13
Bell 26
Bells 13
boxes 12
brilliant 12
care 9
careful 8
difficult 7
easy 9
efficient 22
efficiently 9
excellent 20
experience 11
Extremely 11
fantastic 9
fault 9
finish 9
friendly 13
furniture 11
good 23
Great 17
guys 11
happy 12
hard 10
having 7
helpful 31
highly 12
initial 7
K 9
loaded 7
lorry 7
pack 9
packed 12
packing 15
polite 25
process 13
professional 22
property 10
Quickly 10
quote 14
really 9
received 10
recommend 36
removal 19
removals 11
say 9
service 47
stress 9
team 27
thank 13
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 14 Oct 2019
Recommended by customer in NR7
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving is not easy and we would confirm it is one of the most stressful things you do. Is interesting, not really, you just want to get it over as soon as possible. However, you need to know that you have people who are part of this process to be helpful, professional and have your best interests in mind.

"For us the process of dealing with Bell and sons was very good from start to finish.

The survey was on time and helpful if a little tight with the amount we had to get into the lorry. To say that it just fitted was an understatement.

We also had the company to pack for us which we had never done before and I would recommend this to everyone to have. It certainly makes life a little easier.
However, you do need to do some yourself to make sure its as you want it.

The removal guys were very helpful and could not have done more to make sure the days went as smoothly as possible.
Again they are the front line of the company and from our experience they represent the company very well.
"
 
 
 
 


Review 12 Oct 2019
Recommended by customer in LE17
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from a 2 bed to a 3 bed around 30 minutes down the road!
 
Cost: £500
 

"Great service, really professional. A little more than the cheapest quote I had but genuinely worth it, great service and the guys on the day were just brilliant."
 
 
 
 


Review 11 Oct 2019
Recommended by customer in NN6

 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our furniture had been in storage for 5 months which had been organised by ourselves. P. K. Bell moved our furniture from the storage unit to our new home which was over 2 hours drive. The team from P. K. Bell called me when they were on their way to let me know when they anticipated arriving at the storage unit. They arrived when estimated (despite potential motorway delays) and were cheerful, courteous and helpful. Our furniture was loaded efficiently onto their vehicle. Unloading was also extremely efficient with 2 extra team members having been sent to help. We hadnít moved for 21 years and were amazed how smoothly it all went.
 
Cost: £700
 

"We contacted P.K. Bell having received sales material through the post. Our first contact was by email which was responded to quickly. As our furniture was in a storage unit, I took some photos to help get an accurate quote. We considered the quote that we received was very fair so the move was booked. The lady who took our booking was very helpful.
On the day of our move, the team arrived in good time, were very cheerful, helpful and courteous and packed their vehicle efficiently. Unloading was also very efficient.
We would highly recommend P.K. Bell for domestic removals."
 
 
 
 


Review 9 Oct 2019
Recommended by customer in EX13
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I moved from Northamptonshire to East Devon
 
Cost: £1668
 

"I cannot speak highly enough of PK Bell Ltd from the day of the estimate to the actual move day.
James came to pack up and was very efficient, polite and good company, I enjoyed having him in my home. I was very touched at the very sensitive way he handled a sentimental item to be packed.
Craig and Joe worked tirelessly and efficiently to pack the truck and again very nice, polite and good company to have in my home.

The journey was very good and it was rather funny to see them returning to their truck at the same services that we had chosen! So we thought we had better crack on to get the keys and be ready for them. It all worked out very well. very pleased at the unloading.

Job well done!!

Extremely happy with the whole experience of moving with P K Bell and would definitely recommend them."
 
 
Team:
Lisa, James, Craig and (Rachael? for taking my frantic phone calls!)
 
 
 


Review 8 Oct 2019
Recommended by customer in KA3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved our 4 bedromm house from Northants to Ayrshire. Full packing service which was done brilliantly.
 
Cost: £3600
 

"I cannot fault the team from Bell and Sons from estimating, packing and d and support from the sales team through to delivery. I have to make special mention of Bob, Carl and Charlie who packed, moved and placed all the boxes in the correct rooms for us on delivery. They just took a lot of hassle out of the move, were extremely helpful, polite and hard working. I must also thank Rachel and the admin staff for their support and to Phil Bell who came out to do the estimation at very short notice. It is very rare to find a Company that cares for it's customers the way Bell and Sons took care of our move. I would recommend them to anyone."
 
 
Team:
Phil, Rachel, Bob, Carl and Charlie
 
 
 


Review 7 Oct 2019
Recommended by customer in LE17
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Full packing and removal service associated with our relocation to France
 
Cost: £6500
 

"Awesome service. The packing team were excellent, everything packed securely and nothing broken. The removals team were equally as good, our lives packed into a lorry on Monday and delivered to the midi Pyrenees on Thursday right on schedule"
 
 
 
 


Review 7 Oct 2019
Recommended by customer in SY22
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from the East Midlands to mid-Wales - originally quoted as a two day move.
 
Cost: £1400
 

"Professional and efficient from the first appointment to the actual move. Always able to contact the office and they always returned their calls when promised. The guys handling the move were fantastic - they went above and beyond. Access to the new property was difficult, but they never complained and were efficient and considerate. Full marks to both the office staff and removals guys. Definitely recommended."
 
 
Team:
Huge thanks to Rolo and Zak - you went that extra 100 miles!
 
 
 


Review 9 Sep 2019
Recommended by customer in LE11
 My Age: 60 - 69 
 I'm: Female 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Really helpful friendly service from all staff involved ie initial survey and support from admin team with queries
The removal team were excellent- polite considerate extremely quick and efficient
The whole experience was made much less stressful due to the choice of removal company- couldnít recommend them strongly enough"
 
 
 
 


Review 7 Sep 2019
Recommended by customer in LE17
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were moving a short distance but had items in storage. The move itself was fairly last minute but the company were fantastic in accommodating our needs.

"Moving house can be stressful, but the team of lads that moved us were brilliant. They were punctual, polite, hard working and were respectful of our requests. They didn't swear (unlike me) and overall we're incredible.
I cannot speak more highly of them. The whole process was made easier by the removal company but the team that moved us was the difference between simply saying thank you and a recommendation.
I would use this company again as they are awesome."
 
 
Team:
One was called Sam, another Bob. I didn't get the names of the others
 
 
 


Review 27 Aug 2019
Recommended by customer in LE67
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from current home into storage whilst waiting on new home availability, and subsequently out of storage into new home.

"Bell handled all aspects of the process including the limited access out of current home extremely well.
Very pleased."
 
 
 
 


Review 29 Jun 2019
Recommended by customer in CV11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House and garden move 135 miles away. Service included full packing, dismantling over 3 days

"Extremely professional service from first enquiries, to dealings with admin team to packing service and the actual move. The guys were so calm and assured in what they did that we felt really relaxed through out the 3 days.
They dealt with all aspects quickly, with minimal fuss and were so practical they had covered something before we even thought to ask.
The packing team took account of our extra precious items and everything was labelled. The team had to deal with a large amount of garden furniture, pots and ornaments in awful weather conditions.
At the other end they made sure we were comfortable and had everything before they left on the first night and we're back early the next morning so they could get us sorted as soon as possible. Nonetheless, despite the long journey back for them they did not go until they were sure we were comfortable.
Above all they were a really nice set of guys to deal with."
 
 
Team:
We should have done this review earlier and then we'd have all the names to hand!!....especially as they all introduced themselves!....only Zacs name has stuck because I talked to him but that doesnt2detract from a wonderfully led, professional team
 
 
 


Review 18 Jun 2019
Recommended by customer in GU1
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was from a village in the East Midlands to a town in the South East
 
Cost: £2400
 

"The actually timing of moving into our next home was very difficult as there were hold ups all the way. It wasnít until the morning of the move that we definitely knew our belongings were not going into store. Bell managed this all the way. The contacts with Bells was always professional and extremely helpful. The men who moved us were extremely professional, kept us informed of what was needed and we kept them plied with cups of tea. On arrival at our new home there was a delay while we waited for the solicitors to confirm they had received the money. Again the men were very pleasant but once we finance issues had been sorted out they quickly off loaded our furniture and belongings into our new home. At all times they were very careful with all items, made sure that all furniture and boxes were positioned in the right places. Before leaving they made sure that we were satisfied with the removal."
 
 
Team:
Sorry I donít have their names
 
 
 


Review 18 Jun 2019
Recommended by customer in SY24

 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Move involved a change of country within the U.K.We thought we had acquired lots of possessions but all staff were not phased from initial survey/ quote right up to the 2 man team that carried out the move
 
Cost: £1300
 

"Office staff helpful and friendly staff Reece and his Father were friendly professional and very hard working Always handy to pack the coffee, kettle and sugar last of all .They were attentive to what we would need at the other end"
 
 
Team:
Reece and his father.Lisa
 
 
 


Review 31 May 2019
Recommended by customer in NN5
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move across Northampton from 5 bed to a 3 bed including getting sofas over a balcony.
 
Cost: £800
 

"Excellent job overall from start to finish. Lisa's visit and quote was spot on and considerably more professional and 30% cheaper than W&K!
2 vans on the day and 4 members of the team carried out a great job both collecting and delivering - well done. Would recommend to anyone moving house as the team helped to take some of the pressure out of the chaos.
Thanks again"
 
 
 
 


Review 30 May 2019
Recommended by customer in Nn15
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 4 bed house to 5 bed house. Full house and garden move.

"The lads turned up about an hour and a half late due to a major accident on route. This was no fault of theirs and I was kept updated by them. When they arrived they were very apologetic. They still moved the whole contents and were on their way within 4 and a half hours which for 3 blokes I thought was amazing. Everything was moved with care and placed exactly where I wanted it. A first class removals company. They were also the best priced out of 5 quotes.
I would like to say I would definitely use them again but I am hoping this was my last move. I will definitely recommend to friends and family."
 
 
 
 


Review 30 May 2019
Recommended by customer in GL13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Houghton to South Gloucestershire. All went very smoothly indeed
 
Cost: £950
 

"Cracking good job all round. Turned up half an hour early, which was a bonus. Good crack with the guys moving us, who were cheerful and very hard working. Nothing was too much trouble for them. They were a credit to their company. I would recommend Bell and Sons without hesitation."
 
 
Team:
Craig and Kieran
 
 
 


Review 29 May 2019
Recommended by customer in LE15
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved a 4Ėbed house of stuff, just a few miles up the road. Packed us up on day 1, then finished packing and moved and unpacked on day 2.
 
Cost: £1800
 

"Three young guys, very pleasant and easy to talk to. Not only well-trained, but also clearly thinking about what they were doing as they went along. For instance, what they wrote on each box was not only legible but made sense, so almost everything arrived in the right room in the new house. Nothing at all got broken in the move (except things we dropped as we unwrapped, but thatís not Bellsí fault!). What was particularly good was that, as they started to flag mid-afternoon on the second day, two more blokes arrived so it all got finished in good time.

They were the best-value quote of 3, and particularly good as (unlike the others) they included dismantling and rebuilding our bed frames.

Weíve moved house 11 times in 22 years of marriage; this was one of the best ever moving companies."
 
 
Team:
Craig, Kieran and Jake I think. Plus two others for the last couple of hours, didnít get their names.
 
 
 


Review 2 May 2019
Recommended by customer in LL68
 My Age: 60 - 69 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Leicester to Anglesey North Wales

"Our move took place on Tuesday April 23rd everything went well till we got to Anglesey on Wednesday morning unfortunately on arrival the seller hadnít packed anything so the removals men had to wait approximately 3 hours they were very patient and when we did finally got started were very efficient and professional though out they finally left around 1pm. We were very impressed and grateful for their professionalism and efficiency and we would highly recommend your company Bell and son to any one thank you all so much Denise and Ashley Richards"
 
 
Team:
Every one involved with our move
 
 
 


Review 27 Apr 2019
Recommended by customer in LE12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from Willoughby on the Wolds to Quorn, a distance of about 12 miles. It included storage of belongings over a weekend because of different completion dates. One item was a very heavy and fragile stone statue of a great dane.
 
Cost: £2051
 

"Roly was very re-assuring throughout the whole process. His mantra was that nothing is a problem. He went to enormous lengths to transport our Great Dane statue safely.His re-assurance and that of all the men made what could have been a traumatic experience at our age very bearable.Everything was handled very efficiently and carefully. We can only praise Bells and their staff."
 
 
Team:
Roly, Reece
 
 
 


Review 17 Apr 2019
Recommended by customer in SO32
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our house move was from the Midlands to the South involving two full lorry loads (we have a lot of "stuff" !!). Bells were contracted to pre-pack all of our belongings for the move and load into the lorries, a process that took the team of 4/5 two full days. The journey time was roughly three hours and unloading into the new house took an afternoon and the following morning.
 
Cost: £4500
 

"Bells removed all the stress from what is inevitably a stressful experience.
They did what they said they would do, on time, professionally and the service was quality.
The removal team were polite, friendly, sensitive, careful and flexible and worked tirelessly through the time they were with us.
The pre-move advice from the sales team was spot-on.
The price was competitive and documentation professional and accurate.
We would have no hesitation in recommending Bells to undertake home removals.
Thank you Bells."
 
 
Team:
Rachel, Lisa, Carl, Bob, Rolley.
 
 
 

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