W Southerington & Sons Ltd

Lakeside Leicester Road, Melton Mowbray
Leicester
Leicestershire
LE13 0DA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating W Southerington & Sons Ltd 9.8/100
108 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 108 reviews since 2014
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" From the beginning the company was most helpful. We provided photos of our property,goods and proposed moves; they provided full information regarding packing and timetabling. The gentlemen concerne...."   more
 
" Very good service . "   more
 
" All grea, thank you."   more
 
" Had booked with another remover who let us down: Southeringtons were able to accommodate us at very short notice. Making arrangements with management was easy and the crew on the day were excellent - ...."   more
 
 
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Customer Reviews
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Review 13 Oct 2020
Recommended by customer in LE13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two-phase move from our home in the south to a rental property in the Midlands, then a final move to our new home.

"From the beginning the company was most helpful. We provided photos of our property,goods and proposed moves; they provided full information regarding packing and timetabling.
The gentlemen concerned with all the packing and unpacking were all punctual, courteous, helpful, reliable and tidy.
They also went out of their way to facilitate our special requests."
 
 
Team:
Jason, Nate + three others!
 
 
 


Review 13 Oct 2020
Recommended by customer in LE13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
METON MOWBRAY TO BEDFORDSHIRE
 
Cost: £2640
 

"Very good service .
"
 
 
Team:
Phil , Jason
 
 
 


Review 13 Oct 2020
Recommended by customer in WR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cottage on a hill - tricky move to an easy bungalow.
 
Cost: £1800
 

"All grea, thank you."
 
 
Team:
Please thank them all. Sorry don't know their names.
 
 
 


Review 11 Aug 2020
Recommended by customer in LE15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved about four miles but a lot of stuff also put into storage until works completed on new house.

"Had booked with another remover who let us down: Southeringtons were able to accommodate us at very short notice. Making arrangements with management was easy and the crew on the day were excellent - polite, helpful and efficient."
 
 
Team:
It's been four months - can't remember the names but they were all good
 
 
 


Review 11 Aug 2020
Recommended by customer in NG12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move.
 
Cost: £1500
 

"moved mid July, the Corona virus was very much on everyone’s mind. Three weeks later, I am grateful I never considered another company. Southerington’s had considered all of the logistics & steps were in place at every stage. Two gentlemen moved us out & in over several days. We all respected distance, & it was reassuring to be moving with such a small crew.
Our crew were professional & friendly. Despite Covid, we were able to work together. They worked quickly & asked us if there was any doubt where to put an item. They were very tidy.
What could have been stressful was a calm & organised experience. Your employees are a credit to you."
 
 
Team:
Dave & a young lad. The A team!
 
 
 


Review 6 Mar 2020
Recommended by customer in NE47
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
What seemed like an army of friendly Chaps arrived in the biggest removal van I have seen!

"Within minutes cardboard boxes of different sizes, wrapping paper, bubble wrap and sticky tape seemed to be flying in all directions as all my belongings both big and small were safely wrapped boxed and carefully manhandled into the large mouth of the van. keeping everyone fed with biscuits tea and coffee, I watched at a safe distance (fearing I might I might be bubble-wrapped and boxed too) in awe as 45 years of my life disappeared from sight.

On arrival at my new home your wonderful Chaps somehow managed to reverse the monster down a narrow winding lane passing vehicles with, I am sure less than an inch to spare, with a river just a few feet away!

Nothing seemed to bother these Knights in shining armour as they rapidly drained the water out of the garage ( I found out later the prevailing wind can drive rain under the tiles), and unbelievably managed to negotiate a piano and very large heavy oak blanket box through awkward doors, twists and turns into the living room. Within what seemed the blink of an eye my new forever home was filled to the brim with furniture and boxes all in the right places.

Thank you you were all brilliant

The whole experience was so stress free from my first phone call right through to waving the removal van off.Everyone made me feel that I had nothing to worry about and I didn't. Southeringtons are wonderful long may they continue."
 
 
 
 


Review 3 Mar 2020
Recommended by customer in LE8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1299
 

"Undertaken at the good will of the firm at very short notice. The move went ahead to plan and throughout the staff and the work undertaken by them on our behalf was nothing less than exceptional - in all roles and at all times.
I would recommend this firm to anyone."
 
 
 
 


Review 2 Mar 2020
Recommended by customer in LE13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After 33 years in our family home, we decided to move closer to our roots ;this was a south/Midlands move into a rented property.

"Moving with a lot of unknowns, we were delighted with the support provided by the team and their calm and helpful manner throughout the three days of our move:fully packing items, loading the removal van and offloading on the third day. We were fully informed about everything from the first to last moment of the move and will use the Company again when we (eventually!) find our new home!"
 
 
 
 


Review 2 Mar 2020
Recommended by customer in Le15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to house move over a very short distance ( half a mile) . Rained all day.

"The quote was sent promptly.
The packing on the two days previous to the move was efficient.
The staff were cheerful,polite and considerate on a wet day of the actual move.
Cardboard and paper was collected as arranged at our convenience.
Your company also moved us many years ago.
We cannot remember any names of the crew. They worked very well as a team..Send such requests for names sooner."
 
 
 
 


Review 2 Mar 2020
Recommended by customer in LE15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved next door, so the service we needed was primarily for the furniture and other large items.

"The move was carried out speedily, when promised, helpfully and cheerfully."
 
 
 
 


Review 25 Sep 2019
Recommended by customer in B13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from a rural large house to a three story house in a city. They were brilliant!
 
Cost: £4500
 

"After 22 yrs in one place we had a very full house, family and pets to move. This was something I was dreading, however, they move us with care and professionalism. I can completely recommend this company, we used the packing and unpacking service, which was excellent!"
 
 
 
 


Review 18 Sep 2019
Recommended by customer in LE14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Putting furniture in storage.

"I found Southerington's very easy to deal with. In my case it was not a move but to put the furniture in storage so that I could install underfloor heating and redecorate the room.

There was no quibble about timescales, the removal and restore of furniture went very well.

I would use them again and highly recommend them."
 
 
 
 


Review 16 Sep 2019
Recommended by customer in LN4
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent service from the start of the process, planning and scheduling the date to the day of the move.
Unlike the impression given by some of the larger well known removal companies one big difference with Southeringtons they did not pressurize you with the added stress of the threat of charging for changing removal dates, they did all the could and were very flexible.
We also ended up with a gap between moves and they did everything to make this easier with not a massive added expense.
One the day(s) of moving the guys were brilliant, took their time and everything was moved with no breakages.
Would recommend Southeringtons"
 
 
 
 


Review 2 Aug 2019
Recommended by customer in LE15

 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Local move but work with builders meant a last minute delay to delivery at new address.

"Southeringtons were amazing at helping me sort this out the last minute problems re the delayed delivery as well as providing their normal wonderful service from start to finish. I have used this family firm on many occasions and would not use anyone else. Each time the service has been friendly, professional and well executed by all of the firm and at a reasonable cost. I have recommended them to others and they too have been very satisfied."
 
 
 
 


Review 27 Jul 2019
Recommended by customer in LE12
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I can not praise the services of Southerington’s enough. From beginning to end the team were supportive and helpful. My move consisted of going into storage then moving out again once the property was available. The team were amazing. The storage aspect of the move was carried out very smoothly. All of the furniture was securely packed and transported onto the van. The length of storage was much longer than anticipated but when it came for the final move into the new house everything was in perfect condition. Even the plant had been watered and looked after. Thank you to an amazing team who made moving as easy and as stress free as possible.

"In selecting the removal firm I had looked at a few other companies. The price is obviously relevant but also the overall service and the quality of the storage facilities. As soon as the representative came to the house for the initial inspection I was impressed. Everything was explained clearly and the storage facilities were good. I had already checked out where they had the storage and how it was stored. In comparison to other companies the price was comparable but it was the service, care and support which was the deciding factor.
The first aspect of the move was going into storage. I had carried the preparation work to ensure everything was as ready as it could be. Because I wasn’t sure how long I would be in storage for I had disconnected the washing machine and dishwasher a week before the move to try and dry them out as I was concerned if they would go mouldy. When the team arrived in the morning they did a quick tour of the house and everything was recorded on an inventory. The team of guys were amazing working through the house packing and transferring to the van. Once completed there was a final walk around to check all was completed. I can honestly say it was completely stress free.
When finally it came to coming out of storage.. a year later I contacted the company and a date was fixed and the price agreed a year ago was honoured.
The team arrived on time and again polite efficient and amazing guys carried out the move so quickly. There was the walk around the property first to ensure all furniture went to the correct rooms. All of the furniture was in perfect condition.
The company and team were amazing from start to finish."
 
 
 
 


Review 19 Jul 2019
Recommended by customer in NE34
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Relocation from melton Mowbray to the North East
 
Cost: £1604
 

"Staff were polite and helpful.Property was well protected.Nothing was too much trouble.I have used the company 3 times now and wouldn't hesitate to recommend them."
 
 
Team:
Jason
 
 
 


Review 17 Jul 2019
Recommended by customer in NG25
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move to storage and then out of storage to new house.

"Southeringtons is quite simply excellent. They are the best. Top knotch service. The teams are all lovely and all ho the extra mile. I wont use any other firm. I cant recommend highly enough. All round excellent"
 
 
 
 


Review 17 Jul 2019
Recommended by customer in TA8
 My Age: up to 29 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from Leicestershire to Somerset. Removal items from 2 houses.
 
Cost: £1500
 

"Super removal company: helpful, good communication and went above and beyond with the unpacking - even put together the sofa!"
 
 
Team:
Phil, Dave and Neil
 
 
 


Review 4 Feb 2019
Recommended by customer in LE14
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move entire contents
 
Cost: £590
 

"Excellent company. Worked hard to move me on the date and kept in contact all the time. Moving House is a stressful experience but Southeringtons made it bearable. Well done. I would certainly recommend them."
 
 
 
 


Review 4 Feb 2019
Recommended by customer in LE16
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 2 bed to 4 bed property in rural location
 
Cost: £954
 

"Excellent service throughout. Nothing too much trouble. This was the 2nd time we used Southeringtons as very efficient. Staff went out of their way to help."
 
 
Team:
Mark, Dave, Barney and Phil
 
 
 

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