W Southerington & Sons Ltd

Lakeside Leicester Road, Melton Mowbray
Leicester
Leicestershire
LE13 0DA

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating W Southerington & Sons Ltd 9.8/100
118 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 118 reviews since 2014
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.9/10 Packing & Handling Rating 9.9
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.7/10 Value Rating 9.7
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" The team were very helpful and nothing was too much for them. They were very professional moving us from storage and two houses in Melton Mowbray. They arrived on time unloaded and placed everything ...."   more
 
" I cannot praise this removal company highly enough. Our move was very difficult due to Covid restrictions and multiple delays."   more
 
" We were very impressed with the service from initial visit to on time delivery. We have no hesitation in recommending Southerington's. The removal experience was excellent starting with the initial...."   more
 
" Straightfoward move. No bells/whistles, but they were punctual and worked quickly. Some slight damage to the storage bags which they didn't inform us about, but nothing major. Receptionist was qui...."   more
 
 
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Customer Reviews
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Review 11 Sep 2021
Recommended by customer in NE24
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Southington''s moved us from Melton Mowbray to Blyth in Northumberland.

"The team were very helpful and nothing was too much for them. They were very professional moving us from storage and two houses in Melton Mowbray. They arrived on time unloaded and placed everything exactly as requested. Nothing was too much and we would recommend them. A very professional removals service."
 
 
Team:
The whole team
 
 
 


Review 8 Sep 2021
Recommended by customer in LE13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving during Covid restrictions was not easy.

"I cannot praise this removal company highly enough. Our move was very difficult due to Covid restrictions and multiple delays."
 
 
 
 


Review 8 Sep 2021
Recommended by customer in YO41
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from Rutland to York in December 2020. We had some heavy plant containers which were transported safely and efficiently.
 
Cost: £1500
 

"We were very impressed with the service from initial visit to on time delivery.
We have no hesitation in recommending Southerington's.
The removal experience was excellent starting with the initial visit where we felt very comfortable with the personal attention given by Mr Southerington. His vast experience in the removal business encouraged us to use his company."
 
 
Team:
Can't recall but all were excellent
 
 
 


Review 7 Sep 2021
Recommended by customer in LE13
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bed house to another 3 bed house in the same town.
 
Cost: £576
 

"Straightfoward move. No bells/whistles, but they were punctual and worked quickly. Some slight damage to the storage bags which they didn't inform us about, but nothing major. Receptionist was quite abrupt on several occasions and did not explain things clearly, especially when it was our first house move whilst in a chain. Had to read the contract very carefully to understand all the limitations and costs."
 
 
Team:
Marc and Mark
 
 
 


Review 7 Sep 2021
Recommended by customer in NR12

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from the East Midlands and relocated to Norfolk
 
Cost: £2380
 

"The service we received was second to done!
Nothing was to much trouble for all of the staff, they were extremely professional, and made our relocation a breeze. I would highly recommended them and definitely use them again."
 
 
Team:
All of the team
 
 
 


Review 7 Sep 2021
Recommended by customer in PE8

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was perfect in every aspect. Most of our belongings, including garden furniture and plants, were collected the day before completion which left only our basic chattels to travel with us the following day. The main load was delivered the day after which suited us perfectly, allowing us to clean through our new property overnight.
 
Cost: £2000
 

"The move went extremely smoothly over the three days. All the staff were professional in everything they did,including the packing and labelling of fragile items. They went out of their way to be helpful and cooperative and they made the whole experience less stressful for their clients."
 
 
Team:
We didn't take names but all of Southeringtons staff were brilliant.
 
 
 


Review 7 Sep 2021
Recommended by customer in NG23
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture to storage and re delivered on house move date..

"Southerington was recommended to me by a friend, and they didn't disappoint.
From first phone call to last piece of furniture delivered it was all completed efficiently and smoothly.
"
 
 
 
 


Review 6 Sep 2021
Recommended by customer in LE14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a downsizing move in the same village. The total job took 3 days. The most challenging part was the movement of a very large potted palm. In the event a special vehicle was hired and. It went smoothly.

"southeringtons came to our aid after another national provider let us down. They took on the job at short notice and the move was exemplary. Since I have asked myself why we did not pick them in the first place. Probably the answe is to use local companies. They cannot afford to provide a bad service. I would recommend them to anyone asking."
 
 
Team:
Can't remember
 
 
 


Review 17 Nov 2020
Recommended by customer in LE14
 My Age: 70 + 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Domestic Removals.

"We used W Southerington & Sons Ltd for our move last week. From the first contact we were helped throughout by friendly and helpful staff. On the day of the move, the men were friendly, patient and very polite, taking great care with our possessions. They worked incredibly hard transferring us from one home to another. We would thoroughly recommend this company, nothing was too much trouble."
 
 
Team:
John, Paul, Pat, Phil and Jason
 
 
 


Review 28 Oct 2020
Recommended by customer in LE7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved only a few miles down the road, but with a significant amount of belongings to move, including a pool table to the second floor.
 
Cost: £2234
 

"Excellent experience, made the move such a breeze. We had a team of 4 (5 on one day) and they were punctual, polite, efficient and cared for the belongings as if they were their own. We used Southerington & Sons because of a recommendation, prices were in line with the other 2 quotes that we received. I would recommend them to anyone who wanted a removals company, nothing was a problem and everything was done efficiently
"
 
 
Team:
Sorry I am rubbish with names
 
 
 


Review 13 Oct 2020
Recommended by customer in LE13
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two-phase move from our home in the south to a rental property in the Midlands, then a final move to our new home.

"From the beginning the company was most helpful. We provided photos of our property,goods and proposed moves; they provided full information regarding packing and timetabling.
The gentlemen concerned with all the packing and unpacking were all punctual, courteous, helpful, reliable and tidy.
They also went out of their way to facilitate our special requests."
 
 
Team:
Jason, Nate + three others!
 
 
 


Review 13 Oct 2020
Recommended by customer in LE13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
METON MOWBRAY TO BEDFORDSHIRE
 
Cost: £2640
 

"Very good service .
"
 
 
Team:
Phil , Jason
 
 
 


Review 13 Oct 2020
Recommended by customer in WR11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cottage on a hill - tricky move to an easy bungalow.
 
Cost: £1800
 

"All grea, thank you."
 
 
Team:
Please thank them all. Sorry don't know their names.
 
 
 


Review 11 Aug 2020
Recommended by customer in LE15
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved about four miles but a lot of stuff also put into storage until works completed on new house.

"Had booked with another remover who let us down: Southeringtons were able to accommodate us at very short notice. Making arrangements with management was easy and the crew on the day were excellent - polite, helpful and efficient."
 
 
Team:
It's been four months - can't remember the names but they were all good
 
 
 


Review 11 Aug 2020
Recommended by customer in NG12
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move.
 
Cost: £1500
 

"moved mid July, the Corona virus was very much on everyone’s mind. Three weeks later, I am grateful I never considered another company. Southerington’s had considered all of the logistics & steps were in place at every stage. Two gentlemen moved us out & in over several days. We all respected distance, & it was reassuring to be moving with such a small crew.
Our crew were professional & friendly. Despite Covid, we were able to work together. They worked quickly & asked us if there was any doubt where to put an item. They were very tidy.
What could have been stressful was a calm & organised experience. Your employees are a credit to you."
 
 
Team:
Dave & a young lad. The A team!
 
 
 


Review 6 Mar 2020
Recommended by customer in NE47
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
What seemed like an army of friendly Chaps arrived in the biggest removal van I have seen!

"Within minutes cardboard boxes of different sizes, wrapping paper, bubble wrap and sticky tape seemed to be flying in all directions as all my belongings both big and small were safely wrapped boxed and carefully manhandled into the large mouth of the van. keeping everyone fed with biscuits tea and coffee, I watched at a safe distance (fearing I might I might be bubble-wrapped and boxed too) in awe as 45 years of my life disappeared from sight.

On arrival at my new home your wonderful Chaps somehow managed to reverse the monster down a narrow winding lane passing vehicles with, I am sure less than an inch to spare, with a river just a few feet away!

Nothing seemed to bother these Knights in shining armour as they rapidly drained the water out of the garage ( I found out later the prevailing wind can drive rain under the tiles), and unbelievably managed to negotiate a piano and very large heavy oak blanket box through awkward doors, twists and turns into the living room. Within what seemed the blink of an eye my new forever home was filled to the brim with furniture and boxes all in the right places.

Thank you you were all brilliant

The whole experience was so stress free from my first phone call right through to waving the removal van off.Everyone made me feel that I had nothing to worry about and I didn't. Southeringtons are wonderful long may they continue."
 
 
 
 


Review 3 Mar 2020
Recommended by customer in LE8
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
Cost: £1299
 

"Undertaken at the good will of the firm at very short notice. The move went ahead to plan and throughout the staff and the work undertaken by them on our behalf was nothing less than exceptional - in all roles and at all times.
I would recommend this firm to anyone."
 
 
 
 


Review 2 Mar 2020
Recommended by customer in LE13

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After 33 years in our family home, we decided to move closer to our roots ;this was a south/Midlands move into a rented property.

"Moving with a lot of unknowns, we were delighted with the support provided by the team and their calm and helpful manner throughout the three days of our move:fully packing items, loading the removal van and offloading on the third day. We were fully informed about everything from the first to last moment of the move and will use the Company again when we (eventually!) find our new home!"
 
 
 
 


Review 2 Mar 2020
Recommended by customer in Le15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House to house move over a very short distance ( half a mile) . Rained all day.

"The quote was sent promptly.
The packing on the two days previous to the move was efficient.
The staff were cheerful,polite and considerate on a wet day of the actual move.
Cardboard and paper was collected as arranged at our convenience.
Your company also moved us many years ago.
We cannot remember any names of the crew. They worked very well as a team..Send such requests for names sooner."
 
 
 
 


Review 2 Mar 2020
Recommended by customer in LE15
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved next door, so the service we needed was primarily for the furniture and other large items.

"The move was carried out speedily, when promised, helpfully and cheerfully."
 
 
 
 

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