Pegler Removals Ltd

1619 London Road
Leigh-on-sea
Essex
SS9 2SQ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating 9.8/10
156 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.8 /10 Overall Rating 9.8/10
Based on 156 reviews since 2009
 
 
 
Sales & Support 9.8/10 Sales & Support Rating 9.8
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property

 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.8/10 Value Rating 9.8
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Move went very smoothly and the two men were very helpful ,friendly and courteous, overall I had very good service from all staff I was in contact with.s"   more
 
" Pegler removals were excellent from the word go We had to keep amending moving dates because there was a hold up in our chain They were really helpful in accommodating our constant delays From the ...."   more
 
" A better removal company than Pegler would be very difficult to find. The guys that moved us recently were really great, co-ordinated, efficient, happy and knew exactly what to do. Very speedily dis...."   more
 
" Two teams (one at each flat) arrived on time. They worked flat out and with good humour throughout, handling our belongings with care and respect. We would not hesitate to use Peglers again or recom...."   more
 
About Us


At Pegler Removals, weíve been offering local, national and international commercial and domestic removals since 1953. A friendly, family run company, we serve the regions of Southend and Brentwood and take the stress out of your relocation with our range of affordable and flexible removal packages.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 94%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 100%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 91%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 81%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 89%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 80%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

absolutely 7
arrived 16
belongings 9
boxes 17
Brilliant 13
care 13
courteous 9
definitely 12
didnt 8
difficult 8
easy 7
efficient 17
excellent 21
experience 13
extremely 7
family 9
fantastic 16
finish 12
friendly 34
friends 12
furniture 8
getting 7
good 19
great 34
guys 22
happy 9
hard 15
helpful 41
highly 24
just 9
knew 7
making 8
Michael 8
packing 21
Pegler 23
Peglers 29
polite 21
professional 34
quote 12
really 21
recommend 49
recommended 22
removal 28
removals 18
service 51
stress 18
stressful 18
team 42
thank 17
visit 10
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 2 Nov 2019
Recommended by customer in PO33
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very good.

"Move went very smoothly and the two men were very helpful ,friendly and courteous, overall I had very good service from all staff I was in contact with.s"
 
 
Team:
Sorry I have forgot there names, they did tell me , just be having a senior moment.
 
 
 


Review 2 Nov 2019
Recommended by customer in SS9
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from Canvey Island to Leigh-on-Sea

"Pegler removals were excellent from the word go
We had to keep amending moving dates because there was a hold up in our chain
They were really helpful in accommodating our constant delays
From the guys who did the packing to the guys who did the actual moving everyone was really helpful and cheerful and as we didnít get our keys until 4pm the guys were with us for about 11 hours
To sum up Iíd definitely recommend Pegler removals great value and great service
David Rose"
 
 
Team:
Nick,James,James,Dan Jackie at the office & mr Pegler himself
 
 
 


Review 1 Nov 2019
Recommended by customer in SS9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"A better removal company than Pegler would be very difficult to find.
The guys that moved us recently were really great, co-ordinated, efficient, happy and knew exactly what to do.
Very speedily dismantled a large range of wardrobes and re-assembled at the new address in record time.
Well done Pegler! Always recommended!!!!"
 
 
 
 


Review 14 Oct 2019
Recommended by customer in SS9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
It involved moving the contents of two flats into another flat - none of the properties were on the ground floor so a lot of stairs!

"Two teams (one at each flat) arrived on time. They worked flat out and with good humour throughout, handling our belongings with care and respect. We would not hesitate to use Peglers again or recommend them to others."
 
 
Team:
Can't remember names but all of them were brilliant
 
 
 


Review 22 Sep 2019
Recommended by customer in ML12
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From our first enquiry to our final goodbye we received excellent service from Pegler Removals. Our daughter and family had been relocated by Pegler 2 months previously and we had some of their furniture stored at our house. When asked if this could be dropped off to them 3 miles from our new home we were pleased to be told this was not a problem. The removal was done in a quick and efficient manner. Staff should praised for excellent polite and professional service. Would highly recommend this company.
 
Cost: £4500
 

"Highly recommend Pegler Removals. Polite efficient and helpful staff. Use this company...you wonít be disappointed."
 
 
Team:
Everyone in the office and James and ?... our happy friendly removal men.
 
 
 


Review 21 Sep 2019
Recommended by customer in RM7
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 bedroom semi detached to a 4 bed with loft conversion

"I cant thanks Pegler Reomvals enough. They were on time so relax and polite and it was one of the hottest days of the year and that didn't slow them down. They were fantastic with my children too. Made me feel really comfortable and there was no breakage or items in wrong place. Great service."
 
 
Team:
Cant remember
 
 
 


Review 20 Sep 2019
Recommended by customer in IG10
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from 3 bedroom flat (2nd floor) to 3 bed house.
 
Cost: £1300
 

"We had a lot - A LOT! - of stuff. Paid for the full packing service and out of the entire process thatís the best money I spent. I would never do it myself again. The men were amazing, friendly and professional and completion happened so late I didnít get the keys until 6.00 pm so they worked until about 9.00 putting beds up, carrying wardrobes the lot. Just fantastic - oh and a tip, pay the £60 waiver - goodness knows what would have happened if I didnít as they definitely hadnít finished by 2.00!
Cant recommend them highly enough"
 
 
Team:
Ok, Iím ashamed to admit I forgot theIt names but it was a month ago. They were just amazing though!
 
 
 


Review 20 Sep 2019
Recommended by customer in E11
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We have used Peglers twice now: for our move from Angel to Wanstead and our temporary move from Wanstead to Snaresbrook.
 
Cost: £2000
 

"Both times the sheer hard work and commitment of the workforce was really commendable. They pack quickly, quietly and very carefully. Nothing seems too much trouble to ask. The attention to detail where requested was meticulously observed.

They removed and replaced doors, and took apart and rebuilt furniture to get things moved in carefully and sensitively. No fuss no complaining.

We have already recommended Peglers service to a good friend who was equally impressed with her move.
We hope to be able to use Peglers again when we move back to our home in Wanstead in 2020.

We would not hesitate to recommend the company again to our best friends.

The whole experience which can be so stressful (my partner was on dialysis at home and this equipment had to be moved very carefully) was understood and noted. Not only that, it was moved from Angel in a small vehicle away from possibility of damage.
For both moves the staff in our home were all polite, caring and careful.

The staff in the office were always polite and helpful over questions of procedure etc.

I cannot overstate how much it meant to us to have people we could rely on for both the moves. Took the fear and headaches away."
 
 
Team:
i cannot remember names unfortunately
 
 
 


Review 20 Sep 2019
Recommended by customer in SS9
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
2 moves, one to our new home and one to our temporary home, with a packing service.

"Very happy with the service we received from Peglars. The staff were all very helpful and re-assuring. If I move again I would use Peglars and I would recommend them to all my friends."
 
 
 
 


Review 18 Jul 2019
Recommended by customer in RM11
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved from one big 4 bed house to another.

"Felt like I had a rapport with Michael from the first phone call to my estimation visit. We had 3 removal men on day of move, who worked relentlessly from 8.20 am to 6.20 pm. They were friendly, professional and well organised, and of course very careful and considerate with our belongings. We could have a bit of a laugh with them, and they made what was a very stressful time for me, run smoothly and effectively. We are only staying in this property for 1 year, so when we move I will be using them again. They also supplied a vast amount of boxes and packing materials. They werenít the cheapest, but you get what you pay for. They were recommended to us, and would definitely recommend them. Donít stress yourself out getting loads of quotes, just use Pegler! Thank you for making my move stress free....
First class service - first class company. Donít stress getting other quotes, just use Pegglers"
 
 
 
 


Review 12 Jul 2019
Recommended by customer in E4 7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lansdowne road Chingford

"From the minute Peglers came to visit for a quote for our removal costs. They were on time, friendly and very helpful. This also extended to their admin staff who were also very friendly & helpful, when I had any queries pre the move. On the day of moving they turned up on time which straight away puts you at ease on what is a very stressful time. The speed in moving was fantastic. I would & have already recommended Peglers removals to my friends as they really are a great company."
 
 
Team:
Michael
 
 
 


Review 25 May 2019
Recommended by customer in SY11
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of contents and belongings of TWO separate bed-sits plus a 50 sq ft storage unit from Leigh-On-Sea in Essex to a bungalow in Oswetry, Shropshire. Move completed over two days, 1st day team arrived with 10 ton removal lorry and loaded the contents of the two bed-sits, which were in the same building. several large items went, two single beds, 2 LARGE wardrobes, a large fridge/freezer plus a LOT of boxes of personal belongings.
 
Cost: £1884
 

"Three man team came to do this and did it with professionalism and competence that amazed me. It was all done much more quickly than I had thought, I had planned on it taking about 4 hours, it was done with NO damage to property or belongings in just under two hours. The crew then went to the storage unit where there were approx 100 boxes to load and did it in under an hour.
The following day the lorry arrived at the new bungalow with a different, but just as competent crew mid-morning, we had taken the precaution of labeling everything with its destination room and put up a big plan of the bungalow so the unloading went quickly with no hold-ups and everything was put where it was supposed to go.
When we were considering the removal I contacted three local removal companies, Michael was the first and the most professional to respond and from my first meeting with him I felt assured that this was a reputable company that knew what it was doing and the move proved me correct. I have no hesitation in giving the highest recommendation to Pegler Removals.
I contacted the company by telephone and left brief details of our requirements, within a couple of hours I was called back and an appointment was made for Michael Pegler to visit our properties to assess the move. Michael turned up on time and was very professional about his assessment of what would be needed. I felt very reassured by his professionalism and although I did contact two other companies neither of them could match Michael for his professionalism. The quote Michael gave me was mid way between the prices the other two companies quoted.
The move itself being approx 200 miles, was carried out over two days, 1st day loading then 2nd day delivery and unloading."
 
 
Team:
Michael Pegler, Jacqui Rowland
 
 
 


Review 25 May 2019
Recommended by customer in IP13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Fantastic service!

"We were recommended to use Peglers by our estate agent and we are delighted we took his advice. From the first contact, Jackie and the team were professional, friendly, helpful and proactive. On the day itself, the team of three were absolutely brilliant. They even managed to wrestle the piano out of the front door. At the other end (85 miles away) they brought everything in and were so helpful and friendly. It was a brilliant experience and we can't recommend Peglers highly enough."
 
 
Team:
Jackie and the three wonderful men who moved us - I'm sorry I can't remember their names
 
 
 


Review 25 May 2019
Recommended by customer in RM2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 3 bedroom terrace to a 4 bedroom simi detaced
 
Cost: £900
 

"We were very pleased from the first visit at home to the end move"
 
 
 
 


Review 24 May 2019
Recommended by customer in SS9
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My new home has no parking and to get to the house you have to climb down 20 steps and then walk a cobbled and treacherous hill to a stone laid pathway. These guys didn''t moan once! Moving from a large 3 bedroom to a tiny 2 bed fisherman cottage is no mean feat but these guys took it in their stride. Unbelievable!
 
Cost: £750
 

"A very positive experience from initial visit to the final box. They were helpful, efficient and professional. Information I received to help me organise the move was good and everything went to plan just like they said it would. No mistakes, nothing lost or broken. A great team."
 
 
Team:
Sorry I can't remember!
 
 
 


Review 14 Apr 2019
Recommended by customer in NR29
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move from Essex to Norfolk went very smooth and stress free.

"A friendly efficient and reliable service. The guys were very professional, friendly and efficient. My belongings prior to our move were kept in storage by the same company so that everything was moved together. Office staff were always helpful and friendly"
 
 
 
 


Review 23 Mar 2019
Recommended by customer in SS0
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We were relocating from London to Leigh on sea. We had standard three bed house to move but also very large 300L fish tank and life stock of exotic fish to travel all the way to the sea side. Team arrived on time with big smiles. Everything went smoothly and very quick. Team was very thoughtful when handling our stuff at both ends.

"Moving home is a stressful experience... well Not with Pegler Removals. Right from the start we knew we are in a safe hands. Professional, friendly, thoughtful and fantastic value for money. Although we are not planing to move again soon but if we do one day I will make sure to call them again. Thank you we are more than thankful to your team."
 
 
 
 


Review 7 Mar 2019
Recommended by customer in IG8
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from a 2 bedroom flat to a house.

"Excellent job really pleased"
 
 
 
 


Review 7 Mar 2019
Recommended by customer in CM1
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The removal van arrived on time, with three able bodied men. They got on with the job swiftly and efficiently. However, after they left I discovered two items that they didn''t take. I rang them and after 15 minutes they came back to collect them. They were very helpful.
 
Cost: £972
 

"We had occasion to ring Peglers about five times with different dates for them to pencil in. They were very patient with us. When we finally got the correct date they managed to fit us in. Michael Pegler was very helpful, as was all the staff I spoke to."
 
 
Team:
Dan (looked like Jordan Banjo). Can't remember names of other two. Sorry.
 
 
 


Review 6 Mar 2019
Recommended by customer in CM3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Normal move - contents of a 5 bedroom house moved to another in a semi rural area

"The removal crew arrived on day 1 to pack and part load. They were friendly, professional and very hardworking. They knew what had to be done and got on with the job quietly, without fuss and with minimal supervision. The crew leader had his finger on the pulse all the time and knew exactly what each of the crew were doing at any given time. I called them the 'silent team' because they worked seamlessly together.

The crew arrived back day 2 to finish packing and loading and of course, this time unloading at the other end. Organisation was very thorough - every box or larger item was labelled so on arrival at the new house, we were only asked once where something was to go.

Nothing was too much trouble; delicate items (china, glassware and my large collection of perfume bottles) were all wrapped well and not a single thing was broken.

We felt we got to know the team very well by the end of the 2 days and wouldn't hesitate to recommend them. My top tips would be....

* get the full packing service - well worth it for peace of mind, speed and stress reduction!
* get plenty of tea and biscuits

Thank you Pegler for making our move so smooth"
 
 
Team:
Darren, James, Nick, Paul, Steve
 
 
 

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