GB Liners Ltd

Where reputations count.

9 Pavilion Way
Loughborough
Leicestershire
LE11 5GW

Removers - Removals Companies

www.gbliners.com

Email This Business

Tel 01509 632 850

Listed under: Removers / Removal Companies

98% recommended Rating 9.5/100
538 reviews since 2007

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 538 reviews since 2007

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" GB liners were beyond professional from start to finish. Made a very stressful time a lot of fun. Five star service from day of visit and quote to day after move making sure all went well 5 bed to 3 b...." more

" All challenges met with professionalism and with out issues. An excellent team, to my knowledge, no damage was incurred but most items still packed as had to move to rental." more

" A well planned and executed move over two days with a really good-humoured team, Jake and Sam. We couldn't have wished for better. We chose the right removal company, definitely. " more

" The removal team were lovely and very helpful. They all worked very quickly and efficiently. The office/estimator worked with our ever changing move date. Would highly recommend." more

About Us
Information provided by the business
Legal Name: GB Liners Ltd. Limited Company.

With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01509 632 850.

Review 25 Jan 2023 Recommended by customer in DE74 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Wed: Packing up house.
Thurs: Packing up house and move and unpack
Fri: Finish unpack "5 star"

Cost: £3915

"GB liners were beyond professional from start to finish. Made a very stressful time a lot of fun. Five star service from day of visit and quote to day after move making sure all went well 5 bed to 3 bed move. No damage or breaks!!"

Team:
Ashley Josh Tim Jake

REPORT THIS REVIEW

Review 20 Dec 2022 Recommended by customer in HR8 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Some heavy/challenging items to move from garage. Gravel drive made moving items more difficult.

Cost: £3500

"All challenges met with professionalism and with out issues. An excellent team, to my knowledge, no damage was incurred but most items still packed as had to move to rental."

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in EX15 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packed van within 4 1/2 hours and set off for S.W England in pouring rain. Van stayed overnight near destination. We stayed overnight at our daughter's and were just ahead of the van for unloading next morning. 186 miles. The men worked like Trojans and all went superbly. Very efficient.

Cost: £2374

"A well planned and executed move over two days with a really good-humoured team, Jake and Sam.
We couldn't have wished for better.
We chose the right removal company, definitely. "

Team:
Jake Sam

REPORT THIS REVIEW

Review 4 Nov 2022 Recommended by customer in CW3 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Difficult long access, rude neighbours

Cost: £6587

Team:
Adam

REPORT THIS REVIEW

Review 1 Nov 2022 Recommended by customer in LE67 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I have known this business: 1 - 5 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Shuttle service due to narrow lane

"The removal team were lovely and very helpful. They all worked very quickly and efficiently.
The office/estimator worked with our ever changing move date. Would highly recommend."

REPORT THIS REVIEW

Review 28 Oct 2022 Recommended by customer in NG12 My Age: 60 - 69 I'm: Female I have known this business: Under 1 year business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move to storage for three months - then move to new home.

"Team on both occasions were excellent, professional and polite."

Team:
Ashley Jake Mike Adrian S

REPORT THIS REVIEW

Review 18 Oct 2022 Recommended by customer in MK4 My Age: 30 - 39 I'm: Female My level of experience of similar services: Experienced I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All very smooth, moved from one 4-bed to another challenging getting our super kind bed up the stairs and American/fridge freezer into the kitchen but the team managed both with a smile - super service!

Cost: £1885

"Friendly team
Efficient service on time
Available on the date we wanted
No hidden costs
Great job!"

Team:
Sam Ashley

REPORT THIS REVIEW

Review 12 Oct 2022 Recommended by customer business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Nottingham to Cambridge.

Cost: £5989

"It was all handled extremely well and all boxes were labelled carefully. The men were helpful and polite."

Team:
Sam Jordan Adam

REPORT THIS REVIEW

Review 6 Oct 2022 Recommended by customer in LE7 My Age: 60 - 69 My level of experience of similar services: Average I have known this business: 1 - 5 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving locally. There was a delay with solicitor so you had to wait. Extra help was given to help unload.

Cost: £1083

REPORT THIS REVIEW

Review 3 Sep 2022 Recommended by customer in DE65 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3-storey property with bend in internal staircase meaning furniture must be taken down and narrow _____ staircase.

Cost: £2400

"Jack and the team were exceptional, good humoured and nothing was too much trouble.
They made the move so easy for me.
please pass on my gratitude to them all."

Team:
Jack And

REPORT THIS REVIEW

Review 13 Aug 2022 Recommended by customer in NG13 My Age: 60 - 69 My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	7/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The team worked tirelessly and without complaint over a three day period when the temperatures were excessively hot.

"They all did a great job!"

REPORT THIS REVIEW

Review 18 Jul 2022 Recommended by customer in AB51 My Age: 70 + I'm: Male My level of experience of similar services: Experienced I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2-bedroom bungalow and outbuilding in Leicestershire to bungalow in Aberdeenshire

Cost: £4185

"The best removal company we have ever dealt with."

Team:
Glen

REPORT THIS REVIEW

Review 14 Jul 2022 Recommended by customer in TQ1 My Age: 50 - 59 I'm: Male My level of experience of similar services: Below Average I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Condensing a 7-bedroom house into a 3-bedroom house over 200 miles away was a challenge! GB Liners rose to the challenge brilliantly!

Cost: £8000

"Our GB Liners team*, led by Adam Stevenson, were magnificent, nothing was too much trouble. They put us at ease and minimized stress.
We missed them when they finished and left. They will always be welcome at our house. (*Adam, Jake and Ade)"

Team:
Adam Jake Ade

REPORT THIS REVIEW

Review 6 Jul 2022 Recommended by customer in S41 My Age: 70 + I'm: Male My level of experience of similar services: Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

45 Mile move between two towns in adjacent counties. The move was made challenging by conveyance delays and abrupt changes which necessitated flexible responses from GB Liners

Cost: £1645

"All members of staff from quotation, through administration, and to the delivery/move itself were friendly and positive about their experiences working for GB Liners. It was a pleasure dealing with everyone involved with the move."

Team:
Conor Rice Lisa Summerfie

REPORT THIS REVIEW

Review 17 Jun 2022 Recommended by customer in LE12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

A house move with packing done by ourselves. There was a delay in getting the key for the new property which we didn't get until 3 PM on the day.

Cost: £1215

"GB Liners were very professional which took a lot of the stress away on moving day. The staff were courteous and helpful and very patient in the delay in getting the key for the new property. We would highly recommend GB Liners and should we move house again would use them if available."

Team:
Jake Michael Connor

REPORT THIS REVIEW

Review 17 Jun 2022 Recommended by customer in LE12 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal team arrived early.
Very efficient moving large items (beds etc) downstairs.
Checked carefully which items were to be left.
Move into new home delayed due to solicitors. Remove ream waited and swiftly unloaded. We did have to pay penalty for delay

Cost: £1316

"Brilliant removal team.
Would recommend GB Liners"

Team:
Ian Adaian Sam

REPORT THIS REVIEW

Review 27 May 2022 Recommended by customer in LE12 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Your employee having to remove 150! screws from a wardrobe to make in flat-pack to get it out of one house and into the other

Cost: £1400

"Well done."

Team:
Glen

REPORT THIS REVIEW

Review 17 May 2022 Recommended by customer in BS9 My Age: 50 - 59 My level of experience of similar services: Experienced I have known this business: 5 - 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We had our sale fall through very close to removal date - the team were responsive, flexible and more than reasonable, which was greatly appreciated in helping replan.
The move across the country was organized and efficient. The team were great.

Cost: £12575

"Can't fault the removal teams. The only improvement I'd make is re-documentation from the administrator, multiple PDF's and very unclear where the important info is - I'd prefer a quite, an acceptance from and that's it. Put everything together into two simple read docs, so easier to download and seen through to the important info. Billing very unclear two with all these multiple docs. Ended underpaying then overpaying as so unclear. "

Team:
Richard Stoddart

REPORT THIS REVIEW

Review 16 May 2022 Recommended by customer in MK19 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three inventories,
1) Storage
2) Direct to new address
3) Transfer to garage for charity collection
All undertaken methodically and with care.

Cost: £3390

"Every aspect of my removal was dealt with professionally and in a friendly manner. I cannot find any fault or dissatisfaction with the service provided by GB Liners and their staff, sales and support was provided by Loughborough, packing and collection by Cirencester. Both worked to the same high standards, so important at such a stressful time.
On two occasions, individuals went above and beyond their remit to help me with a couple of maintenance issues that arose while at the house (not of their making I must add!)"

Team:
Josh Dave Julian

REPORT THIS REVIEW

Review 26 Apr 2022 Recommended by customer in DE13 My Age: 40 - 49 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local relocation with in the same village

"The service was exceptional. We have used GB Liners before and we will use them again"

Team:
Adam Glenn Chris Mike

REPORT THIS REVIEW

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