GB Liners Ltd

Where reputations count.

9 Pavilion Way
Loughborough
Leicestershire
LE11 5GW

Removers - Removals Companies

www.gbliners.com

Email This Business

Tel 01509 632 850

Listed under: Removers / Removal Companies

98% recommended Rating 9.5/100
524 reviews since 2007

Satisfaction Ratings

Overall Rating	9.5 /10
Based on 524 reviews since 2007

Sales & Support	9.4/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.2/10
The price represents value for money

Recent Reviews

" GB Liners were very professional which took a lot of the stress away on moving day. The staff were courteous and helpful and very patient in the delay in getting the key for the new property. We would...." more

" Brilliant removal team. Would recommend GB Liners" more

" Well done." more

" Can't fault the removal teams. The only improvement I'd make is re-documentation from the administrator, multiple PDF's and very unclear where the important info is - I'd prefer a quite, an acceptanc...." more

About Us
Information provided by the business
Legal Name: GB Liners Ltd. Limited Company.

With over 90 years of experience of moving homes locally, nationally and internationally, GB Liners is the safe choice.

We recognise this is a people business and the quality of the people makes the difference. So we only have full-time, highly trained staff who are given the best facilities, equipment and materials to do the job.

We set out to provide excellent value for money and a trouble free move which almost becomes enjoyable rather than something to be looked forward to with apprehension.

Give us a call on 01509 632 850.

Review 17 Jun 2022 Recommended by customer in LE12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: 1 - 5 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

A house move with packing done by ourselves. There was a delay in getting the key for the new property which we didn't get until 3 PM on the day.

Cost: £1215

"GB Liners were very professional which took a lot of the stress away on moving day. The staff were courteous and helpful and very patient in the delay in getting the key for the new property. We would highly recommend GB Liners and should we move house again would use them if available."

Team:
Jake Michael Connor

REPORT THIS REVIEW

Review 17 Jun 2022 Recommended by customer in LE12 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I have known this business: Under 1 year business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal team arrived early.
Very efficient moving large items (beds etc) downstairs.
Checked carefully which items were to be left.
Move into new home delayed due to solicitors. Remove ream waited and swiftly unloaded. We did have to pay penalty for delay

Cost: £1316

"Brilliant removal team.
Would recommend GB Liners"

Team:
Ian Adaian Sam

REPORT THIS REVIEW

Review 27 May 2022 Recommended by customer in LE12 My Age: 60 - 69 I'm: Male My level of experience of similar services: Experienced I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Your employee having to remove 150! screws from a wardrobe to make in flat-pack to get it out of one house and into the other

Cost: £1400

"Well done."

Team:
Glen

REPORT THIS REVIEW

Review 17 May 2022 Recommended by customer in BS9 My Age: 50 - 59 My level of experience of similar services: Experienced I have known this business: 5 - 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We had our sale fall through very close to removal date - the team were responsive, flexible and more than reasonable, which was greatly appreciated in helping replan.
The move across the country was organized and efficient. The team were great.

Cost: £12575

"Can't fault the removal teams. The only improvement I'd make is re-documentation from the administrator, multiple PDF's and very unclear where the important info is - I'd prefer a quite, an acceptance from and that's it. Put everything together into two simple read docs, so easier to download and seen through to the important info. Billing very unclear two with all these multiple docs. Ended underpaying then overpaying as so unclear. "

Team:
Richard Stoddart

REPORT THIS REVIEW

Review 16 May 2022 Recommended by customer in MK19 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three inventories,
1) Storage
2) Direct to new address
3) Transfer to garage for charity collection
All undertaken methodically and with care.

Cost: £3390

"Every aspect of my removal was dealt with professionally and in a friendly manner. I cannot find any fault or dissatisfaction with the service provided by GB Liners and their staff, sales and support was provided by Loughborough, packing and collection by Cirencester. Both worked to the same high standards, so important at such a stressful time.
On two occasions, individuals went above and beyond their remit to help me with a couple of maintenance issues that arose while at the house (not of their making I must add!)"

Team:
Josh Dave Julian

REPORT THIS REVIEW

Review 26 Apr 2022 Recommended by customer in DE13 My Age: 40 - 49 I'm: Male My level of experience of similar services: Above Average I have known this business: 5 - 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local relocation with in the same village

"The service was exceptional. We have used GB Liners before and we will use them again"

Team:
Adam Glenn Chris Mike

REPORT THIS REVIEW

Review 19 Apr 2022 Recommended by customer in NG9 My Age: 60 - 69 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Excellent crews, very helpful and courteous. Highly recommend you.
Thank you."

Team:
Jake Adrian Chris

REPORT THIS REVIEW

Review 29 Mar 2022 Recommended by customer in LE65 My Age: 60 - 69 I'm: Female My level of experience of similar services: Above Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Cost: £500

"Excellent from start to finish including initial contact for quote right through to place properly in the right place in the right room. A pleasure to deal with GB LIners at such a stressful time."

Team:
Jake

REPORT THIS REVIEW

Review 28 Mar 2022 Recommended by customer in KA10 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

5-bed house in Nottingham to Troon, Scotland

Cost: £5400

"Extremely helpful and professional from start to finish. Made the move very easy.
Thank you!"

REPORT THIS REVIEW

Review 14 Mar 2022 Recommended by customer in LE12 My Age: 40 - 49 I'm: Female My level of experience of similar services: Above Average I have known this business: 5 - 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3-bed semi moved to a four-bed detached new build
Everything went to plan

Cost: £999

"Quote for job went smoothly.
Booking job went well too.
On the day of move it all went relatively smoothly. We just had to wait for keys @ New build,but that was to be expected.
Lads worked really hard all day supported by coffee and sausage cobs by me!!"

REPORT THIS REVIEW

Review 9 Mar 2022 Not Recommended by customer in LE12 business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	0/10
Our property was collected and delivered as agreed

Service	3/10
The staff were presentable punctual and polite

Value	4/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Small 4-bed house move to much larger 5-bed house.
Full pack and move service, first day pack second day load and unload

Cost: £2128

"Disappointed!
Second day total chaos, keys to new property ready from 13.30 but lorry not loaded until 15.30.
Packers became very rude and started blaming us. Tried to leave a number of items they had been told were to be moved.
Didn't reassemble all furniture they took apart, which we were told they would."

Team:
Ashley Jordan Josh Dave

REPORT THIS REVIEW

Review 4 Mar 2022 Recommended by customer in LD1 My Age: 70 + I'm: Female My level of experience of similar services: Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from my home in market Harborough on a Friday
Store my furniture etc. at Hereford depot and deliver to my new home in Llandrindod Wells on Monday

Cost: £2598

"Work done quickly and efficiently. The men were very pleasant and helpful making what I had anticipated as being a stressful operation easy and pleasant.
They were all very competent at their job and Mitch the man in-charge did a good job, always cheerful and capable.
I would recommend this company to anyone contemplating a move"

Team:
Mitch Ally Tom

REPORT THIS REVIEW

Review 3 Mar 2022 Recommended by customer in BA5 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal of selected household effects from 4-bed house to 2-bed first floor apartment.

Cost: £2886

"I was very impressed with the efficiency of the move as well as the friendly and helpful attitude of the team, both Adam and Jordan and Bruce two members of the teams."

Team:
Adam Jordan

REPORT THIS REVIEW

Review 5 Feb 2022 Recommended by customer in LE12 My Age: 60 - 69 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

It worked all smoothly with good contact with staff at head office (Loughborough) booking dates - removal to storey and return of furniture (complete house)

Cost: £3200

"Brilliant service
Friendly and personal staff and above all removal team - kept informing and asking how the furniture was handled and packed unpacked - Ashley and team were excellent. "

Team:
Ashley

REPORT THIS REVIEW

Review 3 Feb 2022 Recommended by customer in CF64 My Age: 70 + I'm: Female My level of experience of similar services: Average I have known this business: Under 1 year business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Some furniture stored in barn in France. New Brexit - rules - import costs and paperwork annoying - Not GB liners fault. But UK's (Did not vote Brexit)

Cost: £1700

"Great service. "

Team:
Adam

REPORT THIS REVIEW

Review 19 Jan 2022 Recommended by customer in LE2 My Age: 70 + I'm: Male My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Customer Review

Team:
Jake Adrian David Conner

REPORT THIS REVIEW

Review 17 Jan 2022 Recommended by customer in LE12 My Age: 50 - 59 I'm: Female My level of experience of similar services: Below Average I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from 5-bed house - Possessions went into storage with mover - Two months later delivered to new 3-bed home

Cost: £471

"From start to finish GB Liners were professional, courteous, and helpful. They listened and did their utmost to help me.
All staff were fantastic and a credit to the company - Lisa, Connor in the office, the two lads on the first move and Adam and Jordan were all brilliant!"

Team:
Adam Jordan

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Review 12 Jan 2022 Recommended by customer in LE12 My Age: 60 - 69 My level of experience of similar services: Experienced I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From house to storage, from storage to house.

"Everything was done very professionally, the staff were excellent.
I've moved quite a few times and this was the best company we've used."

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Review 11 Jan 2022 Recommended by customer in LE65 My Age: 60 - 69 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full pack
Removal
Challenges
1 x digital Piano to move
2 x Motorbikes and floor standing power tools

Cost: £2688

"Generally efficient packing, polite, and helpful personnel. Some book packing could have been a little better.
Overall very happy with the service."

Team:
Ian Josh Chris Sam

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Review 30 Dec 2021 Recommended by customer in DL8 My Age: 50 - 59 I'm: Female My level of experience of similar services: Beginner I haven't used this business before business GB Liners Ltd https://www.referenceline.com/removers_removals_companies-in-loughborough-gblinersltd-14358

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from cottage after two days, then moving to new home over two days. Due to restricted access, a transit van was used as a shuttle between the main vans.

Cost: £5477

"All the removal staff were very helpful and professional. It was a pleasure to work with them."

Team:
John Glynn

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