Taxitruck Removals

Where reputations count.

Unit F3 Beckingham Business Park, Beckingham Street Tolleshunt Major
Maldon
Essex
CM9 8LZ

Removers - Removals Companies

www.taxitruckremovals.co.uk

Email This Business

Tel 01621 868 882

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
379 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 379 reviews since 2008

Sales & Support	9.7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.4/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.3/10
The price represents value for money

Recent Reviews

" Brilliant - I felt helped and supported by everyone on the Taxitruck team - both when trying to sort moving dates ( with exchange and completion day uncertain until the last moment ) and with packing ...." more

" It was a very easy process,the valuation was sent quickly and they understood we had to move quickly and did everything they could to accommodate this.They provided boxes for us to pack. The 2 guys wh...." more

" Could not believe how supportive the team at taxi-trucks were� they worked with me the whole time even when my dates were constantly changing. In addition I felt really safe with Rob and his team ...." more

" We chose taxi truck through recommendation and locality the whole experience from start to storage & finish was hassle free We found them courteous and helpful at all times and would not hesitate to...." more

About Us
Information provided by the business
Legal Name: Taxitruck Removals Ltd. Limited Company.

Cheryl talks about Referenceline and the British Association of Removers TSI Approved Code.

Review 17 Mar 2022 Recommended by customer in EX2 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from Essex to the south west with lots of books!

"Brilliant - I felt helped and supported by everyone on the Taxitruck team - both when trying to sort moving dates ( with exchange and completion day uncertain until the last moment ) and with packing and moving days themselves. The removal men worked competently and confidently, and everything was packed away swiftly. Again, moving into the new house, everything was moved into rooms as requested and job completed efficiently. Thank you so much!"

Team:
Everyone

REPORT THIS REVIEW

Review 4 Feb 2022 Recommended by customer in CM9 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from ground floor flat to 2 bed semi in the same town.

"It was a very easy process,the valuation was sent quickly and they understood we had to move quickly and did everything they could to accommodate this.They provided boxes for us to pack. The 2 guys who moved us were very efficient,pleasant and polite,they explained everything to us and were quick and very helpful. We would have no problem recommending this company to our friends"

Team:
Robin

REPORT THIS REVIEW

Review 10 Nov 2021 Recommended by customer in Co5 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Home move

"Could not believe how supportive the team at taxi-trucks were� they worked with me the whole time even when my dates were constantly changing.

In addition I felt really safe with Rob and his team in our home which for me was very important.

On the day we had three great lads..that we�re just so accommodating. Everything went smoothly and I didn�t have a single worry..

I felt completely comfortable with robs team moving and could not recommend them highly enough, so glad I went with my gut instinct.

Finally Big shout out for Jill in the office who was beyond helpful and always made me feel at ease.

Overall just brilliant service but above and beyond team.

Thanks guys for all your support.

Kindest Regards

"

Team:
Can�t remember individual names but all three were outstanding

REPORT THIS REVIEW

Review 9 Nov 2021 Recommended by customer in CO5 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Removal into storage & out of storage

"We chose taxi truck through recommendation and locality the whole experience from start to storage & finish was hassle free
We found them courteous and helpful at all times and would not hesitate to use there services again"

Team:
The whole team were professional

REPORT THIS REVIEW

Review 12 Oct 2021 Recommended by customer in CO6 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

We moved from Great Stambridge in Essex to Polstead in Suffolk. They took 4 days to move us and did a great job. Our new home is much smaller than the one we left but they somehow managed to fit all our oversized furniture through the far too narrow doorways and a very tight staircase.

"They were very professional and made the whole process a real pleasure with almost no stress at all! They were not the highest or lowest quote but gave good value for money. We were delighted with the result and only had one very, very small breakage. Great job. Thank you"

Team:
Sam, Mark, Josh & Brayden

REPORT THIS REVIEW

Review 4 Oct 2021 Recommended by customer in IP19 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved 70+ miles from our original location. We elected to pack our boxes ourselves and the collection was booked one day before collection with delivery to our new address on the following working day which worked well and gave us time to clean and prepare our new property. Taxi Truck did dismantle and set back up our beds which was a big saving in time to us.

"Excellent service, always professional and polite. The drivers were very considerate with our furniture and very efficient. We would definitely use them again"

Team:
Jill and the removal team (cant remember all their names) were excellent.

REPORT THIS REVIEW

Review 25 Sep 2021 Recommended by customer in IP12 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Relocating from Reading to Ipswich, from a building with 2 flights of stairs to one with a spiral staircase. Challenges included tight access for the 3 seater sofa exiting the property.

"Change of plan with the move as all items were originally going into storage but I found somewhere to live so a revised plan and quotation was required to deliver into my new home. The virtual viewing went smoothly and given the distance worked really well. The office team were very helpful. The team who arrived were smartly dressed, friendly and on day 1 worked hard to get everything moved out and loaded into the vehicle. It was a long day but once everything was loaded they departed and I met up with them at my new home on day 2. The unloading process went a lot quicker. The team's good humour helped make a really stressful move go smoothly and as hassle free as possible. Very impressed with the whole service provided and would have no hesitation in recommending them."

Team:
I can't remember their names, but please say a big thank you

REPORT THIS REVIEW

Review 12 Sep 2021 Recommended by customer in IP1 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

70 something Mother-in-Law moved from Dovercourt, Essex to Bury St. Edmunds, Suffolk. It was a house-house domestic move.

"Well, moving day finally arrived for Mother-in-Law and all mucked in to help the guys from Taxi Truck Removals in emptying the house and eating the bacon rolls.
In good time the lorries were loaded and we were off to the new house.
A repeat performance in reverse filled the new place with boxes, furniture, garden statues and even the heavy crystals!
I cannot recommend this crew and company highly enough, their good nature never wained even when getting large settees through narrow doorways.
Thanks guys, you were amazing."

Team:
Sadly we didn't get all 3 fab guys names... sorry. One was Chris and we did put their picture on a glowing Google Review. .

REPORT THIS REVIEW

Review 2 Sep 2021 Recommended by customer in Ip7 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from a 5,600sq ft home in Essex to a 4,000sq foot home in suffolk. High value and heavy items included in the move of particular note was the moving of a granite top dining table, and expensive audio tv equipment.

"We have used Taxitrucks a number of times in the past and having recently changed ownership we were more than happy to see the same exacting standards and levels of service we had experienced previously. The quote process was swift and cost effective compared to other local companies.
The team arrived on time were friendly and polite and took interest in our needs and requirements.
Ours was a large property with an interior move to match, the move took place over 4 days in total and went very smoothly. Taxitrucks provided packing material and boxes and were happy to provide additional boxes when requested�. We packed in excess of 120 boxes not realising just how much stuff we had!

Very happy with the service provided, Robin ensured that we were happy at every step off the way, overseeing us out of our property to get us moved to suffolk as quickly as possible. Wouldn�t hesitate in recommending."

REPORT THIS REVIEW

Review 24 Aug 2021 Recommended by customer in IP9 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from a 5 bedroom home into a smaller, 3 bedroom rental property.

"Very satisfied with the way TaxiTruck were able to accommodate our move.

Great care taken to ensure all our possessions arrived in the same condition to which they were packed. Some determined but careful manoeuvring of the furniture into the upstairs rooms via a curved staircase.

Well done. The 4 guys from TaxiTruck (Adrian, Sam, Kieron and Chris) worked amazingly well and having started at 0830 were fully unloaded 40 miles away by 1730... will be using TaxiTruck again."

Team:
Adrian, Sam, Kieron and Chris

REPORT THIS REVIEW

Review 24 Aug 2021 Recommended by customer in CT19 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We had a part move to another county, leaving our son in the family home.

"We were very pleased with the service we received from the initial quote, to promptness of answering emails to the actual removal day. The removal personnel worked quickly and carefully and worked as a good team."

Team:
The whole team at TaxiTruck

REPORT THIS REVIEW

Review 23 Jul 2021 Recommended by customer in sw11 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Customer Review

We moved from the USA to London, UK. Taxitruck Removals was assigned to move our home contents from UK port to our home in London.

"Taxitruck Removals has excellent customer service. They went the extra mile in making sure our delivery was completed properly. We had some complications in our delivery due to the pandemic, so they had to complete the delivery in two phases. They took care of everything. The delivery team led by Robin was very efficient. They bought everything to our home, expertly assembled every item. Very friendly staff."

Team:
Robin

REPORT THIS REVIEW

Review 20 Jul 2021 Recommended by customer in IP14 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from Clacton-on-Sea to Stowmarket on July 14th.

"We had originally booked with Greens Removals but they could not accommodate us for that date. They asked if we could go with TaxiTrucks. The best piece of advise we have had lately. This firm is extraordinary. Their team was professional, polite, kind and funny. They arrived at 9am and everything was loaded by 11.30am. They arrived at Stowmarket at 1.30 and they had finished by 3.30. If you need moving, you can�t get better elsewhere."

Team:
Sam Chris and AJ

REPORT THIS REVIEW

Review 9 Mar 2020 Recommended by customer in CM8 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Vacate bungalow in snow/sleet protected floor. Emptied bungalow- parking-van close to door. items protected. Unloaded at new property. boxed and items placed as required

"Very pleased could not ask form ore professional crew service was excellent many thanks to mark and phil"

Team:
Mark

REPORT THIS REVIEW

Review 6 Mar 2020 Recommended by customer business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Storage of items only

"Own contract with taxitruck was storage but was pleased with company."

Team:
Phil Wayn

REPORT THIS REVIEW

Review 20 Feb 2020 Recommended by customer in CM9 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a 4 bed detached on a road with easy access to a 5 bed townhouse on a road with restrictions and not so easy access. 3 floor top floor challenge

"considering the above the guys dealt with everything amazingly well. They were are very professional, extremely helpful, polite, knowledge and a pleasure to have on our move day."

Team:
Phil Mark Wayne Dan

REPORT THIS REVIEW

Review 28 Dec 2019 Recommended by customer in CM0 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I was concerned it wouldn't all fit in x 2 vans but the guys assured me it could and it did

"All went smoothly and to plan, the removal guys were fantastic - well organised, friendly and completed the job with care and were professional. We would like to thank all involved from start to finish, you all done a outstanding job!"

Team:
Mark Wayne

REPORT THIS REVIEW

Review 25 Nov 2019 Recommended by customer in IP12 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Quick and efficient.

"No complaints. "

Team:
Mark Phil Wayne

REPORT THIS REVIEW

Review 8 Nov 2019 Recommended by customer in EN10 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The movers had an number of challenges to overcome such as parking in a very tight spot but managed expertly. Getting our piano into the new home was not easy but they coped well with a smile!

"All staff very helpful and efficient. and made the whole move less stressful than feared.
Thank - you. "

Team:
Wayne Phi

REPORT THIS REVIEW

Review 10 Oct 2019 Recommended by customer in CM8 business Taxitruck Removals https://www.referenceline.com/removers_removals_companies-in-maldon-taxitruckremovals-14726

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very professional and helpful from start to finish. Good team.

Team:
Mark Wayne Dan Paul

REPORT THIS REVIEW

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