Taxitruck Removals

Unit F3 Beckingham Business Park, Beckingham Street Tolleshunt Major
Maldon
Essex
CM9 8LZ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating 9.6/10
361 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 361 reviews since 2008
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" All staff very helpful and efficient. and made the whole move less stressful than feared. Thank - you. "   more
 
" Very friendly, polite team. couldn't have asked for better service. All all round Thank you all."   more
 
" On day 1 the removers arrived and got on with removing my belongings, carefully wrapping items such as T.V with blankets. Done efficiently and effectively. In day 2 there was a time delay of the del...."   more
 
" Arrived early next day and unpacked. Fragile items were excellently packed not a single breakage. Furniture resembled and placed where requested. Polite and helpful throughout. "   more
 
About Us


Cheryl talks about Referenceline and the British Association of Removers TSI Approved Code.
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

 
Code of practice: 91%
Before the move, did your remover make you aware of the Code of Practice?
 
Description: 98%
Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
 
Loss or damage: 90%
Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
 
Claims timing: 79%
Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
 
Cancellation: 89%
Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
 
Protection options: 85%
Before the move, did your remover explain your insurance or other protection options?
 
Claims procedure: 78%
Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

arrived 8
belongings 8
boxes 11
Brilliant 9
careful 9
cheerful 8
courteous 16
crew 16
damage 8
Dave 8
definitely 14
despite 8
easy 9
efficient 33
efficiently 11
Excellent 47
experience 9
extremely 12
Fantastic 16
finish 9
free 14
Friendly 31
furniture 14
good 31
Great 23
guys 15
happy 23
Hard 24
help 8
helpful 77
highly 13
Mark 13
packing 8
Phil 11
pleasant 11
pleased 21
polite 36
professional 18
quick 11
really 8
recommend 48
removal 40
satisfied 11
service 82
smoothly 10
stress 15
stressful 12
Taxitruck 41
team 32
Thank 33
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Nov 2019
Recommended by customer in EN10
 My Age: 70 + 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The movers had an number of challenges to overcome such as parking in a very tight spot but managed expertly. Getting our piano into the new home was not easy but they coped well with a smile!
 
Cost: £1953

"All staff very helpful and efficient. and made the whole move less stressful than feared.
Thank - you. "
 
 
 
 
Team:
Wayne Phi
 
 
 


Review 10 Oct 2019
Recommended by customer in CM8
 My Age: 70 + 
 My level of experience of similar services: Below Average 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very professional and helpful from start to finish. Good team.
 
 
 
Team:
Mark Wayne Dan Paul
 
 
 


Review 23 Sep 2019
Recommended by customer in CM9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
From 3 bed semi to 2 bed bungalow local move huge amount of garage and garden 'stuff'.
 
Cost: £865

"Very friendly, polite team.
couldn't have asked for better service.
All all round
Thank you all."
 
 
 
 
Team:
Mark Wayne Paul Phil
 
 
 


Review 13 Sep 2019
Recommended by customer in WR11
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My move was along distance one, Essex to Worcestershire, the packing of the removal lorry and my delivery was alone over three days.
Challenges - My Essex address was along a walkway.
My delivery meant the removers had to carried on busy motor ways.
 
Cost: £1195

"On day 1 the removers arrived and got on with removing my belongings, carefully wrapping items such as T.V with blankets. Done efficiently and effectively.
In day 2 there was a time delay of the delivery, I was told on day 1 to expect them around 0900. Eventually they arrived at 1045, the delay mainly due to motorway delays, also the office change of plans re which vehicles and team to use, I would have appreciated a phone call from the office notifying me of this. When the men arrived they got on unloading my furniture and effects very efficiently and courteously - full marks!!"
 
 
 
 
Team:
Mark Phil Joel
 
 
 


Review 5 Sep 2019
Recommended by customer in SL5
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Prompt arrival. Packed by lunch time and stored for delivery next day.
 
Cost: £1644

"Arrived early next day and unpacked. Fragile items were excellently packed not a single breakage. Furniture resembled and placed where requested.
Polite and helpful throughout. "
 
 
 
 
Team:
Phil Dan Wayne
 
 
 


Review 15 Aug 2019
Recommended by customer in IP8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move contents of 3 bedroom house, garage and shed 30 miles from Essex to Suffolk, required two smaller trucks as destination property in a single track lane.
 
Cost: £1023
 
 
Team:
Dan Andy Wayne
 
 
 


Review 8 Aug 2019
Recommended by customer in CM8
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Moving process, which by nature is very stressful, was made less complicated by the professional team at taxi truck, from start to finish - seamless service
Thank you. "
 
 
 
 
Team:
Mark Phil
 
 
 


Review 12 Jul 2019
Recommended by customer in CM9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"The easiest move to date. Hard working staff and very helpful. "
 
 
 
 
Team:
Mark Dani Alfie Brad
 
 
 


Review 24 Jun 2019
Recommended by customer in CM9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went very smoothly and without any delays or dramas.
 
Cost: £601

"Mark and Dan were very cheery and helpful and did a very good job. "
 
 
 
 
Team:
Mark Dan
 
 
 


Review 2 Jun 2019
Recommended by customer in CM9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Phil, Dan and Bradley worked amazingly hard and made our move a pleasurable experience. Would highly recommend them. "
 
 
 
 
Team:
Phil Dan Bradley
 
 
 


Review 20 May 2019
Recommended by customer in CM7
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removed two wall units.
From my home to my daughters.
 

"The two chaps were very friendly and helpful and very polite. "
 
 
 
 
Team:
Mark Phil
 
 
 


Review 3 May 2019
Recommended by customer in CM0
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Very impressed with the guys that moved us and also with the rest of the staff, very efficient and polite. Mark and Phil were happy to wait for our seller to finish moving out and even my garden arbor was moved with no problems. Thank you. "
 
 
 
 
Team:
Ark Phil
 
 
 


Review 14 Mar 2019
Recommended by customer in CM2
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very smooth. No problems.
 

"Your young men were very polite and helpful
Full marks!"
 
 
 
 
Team:
Mark Andy
 
 
 


Review 7 Mar 2019
Recommended by customer in CM7
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"I booked this company last minute as my previous company let me down I cannot thank you enough for being kind, sympathetic and ultra efficient- your crew are a credit to your company and could not do enough to help me.
Thank you "
 
 
 
 
Team:
Phil James Mr
 
 
 


Review 15 Feb 2019
Recommended by customer in IP14
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Went smoothly
 
 
 
Team:
Phil Andy
 
 
 


Review 11 Feb 2019
Recommended by customer in IP16
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Two moves
1) Garage move
2) House move
Lots of stuff
 

"Excellent service all Taxitruck staff were happy, helpful and hard working"
 
 
 
 
Team:
Andy Phil Dan Paul Mark B
 
 
 


Review 25 Jan 2019
Recommended by customer in CM3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went to plan, Apart from wardrobes didn't go upstairs in new property. No hold ups between out and moving in.
 

"Third time I have used these removals for moving house."
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in CO6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Office move from 1st floor to ground floor property.
 
Cost: £1180

"Staff were polite helpful and very efficient.
Would recommend to everyone and will use again. "
 
 
 
 
Team:
Mark Brad Kev Dan
 
 
 


Review 3 Jan 2019
Recommended by customer in CM2
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Due to unexpected circumstances ie. my wife was taken i'll just move to leaving our former residence on Nov 26th and in hospital until after completion date 17th Dec. As she did not return home until 21st Dec.
 

"It was the best resolution to move all our items to storage in the intervening period. The crews who attended for all the moves involved in getting us from A to B. Were most courteous and considerate, they did their best to make a most traumatic period move bearable, they were all a credit to their employer"
 
 
 
 
Team:
Phil Mark Andy Dan Bradle
 
 
 


Review 2 Jan 2019
Recommended by customer in CM9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Mark, Andy and Keven were most helpful and efficient. I was very pleased how the day went, Any problems were dealt with among themselves. The day went very smoothly "For me"."
 
 
 
 
Team:
Mark Andy Kevin
 
 
 

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