Britannia Bennetts of Malvern

Britannia Way, Enigma Business Park
Malvern
Worcestershire
WR14 1GZ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Britannia Bennetts of Malvern 9.6/100
1546 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1546 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Team helpful, communicative and flexible about delivery locations. Worked really hard, we would highly recommend them to anyone. Thanks for making our moves stressfree. A very pleasant crew to w...."   more
 
" All went well and smoothly except for one delay getting a sofa out of the room! No breakages a couple of minor scrapes, but nothing to worry about! The team were helpful, happy and hard-working."   more
 
" Bennetts were amazing! They were a pleasure to have around at a very stressful time and the whole team were amazing. I can't recommend them highly enough."   more
 
" The team could not have been more helpful and professional."   more
 
 
About Us

     
Customer Reviews
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Review 24 Jul 2020
Recommended by customer in SA40
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
6 bed-many building over 4 days and complex destinations.
 
Cost: £4800

"Team helpful, communicative and flexible about delivery locations.

Worked really hard, we would highly recommend them to anyone.

Thanks for making our moves stressfree. A very pleasant crew to work with"
 
 
 
 
Team:
Charlie Paul Tom Ted Ben
 
 
 


Review 13 Jul 2020
Recommended by customer in PE31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
4 bedroom house in Worcester to 3 bedroom bungalow in Norfolk. Two days - day one load - day two deliver. 160 mile distance.
 
Cost: £2151

"All went well and smoothly except for one delay getting a sofa out of the room!

No breakages a couple of minor scrapes, but nothing to worry about!

The team were helpful, happy and hard-working."
 
 
 
 
Team:
Pete
 
 
 


Review 2 Jul 2020
Recommended by customer in WR14
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Both the property that removed from and the one that removed to posed access challenges. These were met by Bennetts in positive, willing and fantastically cheerful manner!
 
Cost: £4400

"Bennetts were amazing! They were a pleasure to have around at a very stressful time and the whole team were amazing. I can't recommend them highly enough."
 
 
 
 
Team:
Ac Pb Cb Jg Bm Tom Ted
 
 
 


Review 17 Jun 2020
Recommended by customer in WR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving 100 miles, taking 50% into store.
 

"The team could not have been more helpful and professional."
 
 
 
 
Team:
Charlie Paul Ted
 
 
 


Review 2 Jun 2020
Recommended by customer in WR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing move suspended by lockdown
 
 
 
Team:
Paul Charlie
 
 
 


Review 2 Jun 2020
Recommended by customer in WR5
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"All done cheerfully and quickly - No problems at all."
 
 
 
 
Team:
Charlie Paul
 
 
 


Review 27 May 2020
Recommended by customer in WR14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move part to rental and part storage. Move now from storage as had been delayed by Covid.
 

"Excellent service and kept informed of what happening during covid lockdown.

Very pleased with everything."
 
 
 
 
Team:
Charlie Paul
 
 
 


Review 27 May 2020
Recommended by customer in HK7
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Out of house into store and deliver dismantle and make all furniture
 

"Very good service everything was perfect thanks"
 
 
 
 
Team:
Charlie Paul
 
 
 


Review 27 May 2020
Recommended by customer in PE20
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Property delivered from storage. Challenging because of the current situation meaning only a two person crew allowed.
 

"Charlie and Paul were early and worked non-stop. Really professional and aware of current guidelines furniture/property carefully handled and placed according to our wishes. Really pleased with them"
 
 
 
 
Team:
Charlie Paul
 
 
 


Review 22 May 2020
Recommended by customer in WR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Normal move from one house to other but handled very helpfully because of coronavirus issues
 

"Very happy with service received."
 
 
 
 
Team:
Vharlie P
 
 
 


Review 22 May 2020
Recommended by customer in WR14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Goods out of long term store. Interesting items as far as I am concerned are original art with emotional attachments.

"The balance of this move out of storage is at a point after a year of extreme difficulties which continue, so the teams helpfulness was amazing and most welcome. Cannot recommend Paul and Charlie enough.

This move also came at a time when the nation had been in lockdown so everyone's life had been severely disrupted and Judith was most supportive and positive."
 
 
Team:
Judith Bennett, Paul Charlie
 
 
 


Review 19 May 2020
Recommended by customer in WR14
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Delivered container out of storage
 

"A service, even with Covid-19 present! All staff wore face masks and were respectful of social distancing."
 
 
 
 
Team:
Charlie Paul
 
 
 


Review 16 Apr 2020
Recommended by customer in WR14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move from 2 bed flat (ground floor) to 3 bed flat (first) floor.
 
Cost: £800

"Thank you - great service, made the move much less stressful."
 
 
 
 
Team:
Tony Paul Matt
 
 
 


Review 27 Mar 2020
Recommended by customer in WR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsizing from 4 bed barn to to bed apartment.
 

"Completed within schedule despite some admin legal problems that team made up.
Very efficient and flexible in meeting requirements of the job.
We would definitely recommend this company to anyone contemplating moving house."
 
 
 
 
Team:
Charlie Ben Alan Tom Paul
 
 
 


Review 13 Mar 2020
Recommended by customer in HR8
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £700

"Very friendly and helpful team."
 
 
 
 
Team:
Kieran John Tom Matt Paul
 
 
 


Review 13 Mar 2020
Recommended by customer in BS5
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
drop apt to 2 locations - new address and storage so van packing more complex than usual
 

"Both charlie and Tom were friendly and helpful, very good at reassuring the / removal stress of "live packing" boxes mile they loaded (1 wasn't ready)"
 
 
 
 
Team:
Charlie Tom
 
 
 


Review 12 Mar 2020
Recommended by customer in HR8
 My Age: 70 + 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I could not fault both team to storage and then to new adoness
A fantastic company and employees out 19/2 to storage 27/2 to new address.
 

"Matt a very liked veam who worked well together. Always cheerful smart and courteous. I think they are a credit to Bennetts"
 
 
 
 
Team:
Tony Charlie Matt
 
 
 


Review 10 Mar 2020
Recommended by customer in PE13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
3 houses into 1 very interesting
 

"Guys were brilliant always cheerful and nothing was too much trouble Good move!"
 
 
 
 
Team:
Kieran Tony Charlie
 
 
 


Review 4 Mar 2020
Recommended by customer in PA31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Show All
 
 
Customer Review
 
Involved emptying at 2nd floor flat and fitting everything into one storage container
 

"All done very efficiently and cheerfully. Started ever earlier than time promised, no time wasted"
 
 
 
 
Team:
Charlie Matt Tony
 
 
 


Review 3 Mar 2020
Recommended by customer in B70
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture and other items removed from house in West Bromwich to house in malven.
 
Cost: £1650

"Good service.
Arrived on time.
Carried out job well. "
 
 
 
 
Team:
Charlie Ben Tony Matt
 
 
 

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