Britannia Bennetts of Malvern

Britannia Way, Enigma Business Park
Malvern
Worcestershire
WR14 1GZ

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Britannia Bennetts of Malvern 9.6/100
1583 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1583 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.7/10 Packing & Handling Rating 9.7
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Charlie, Jacki, and Jon packed us up very quickly and efficiently. Charlie and Jacki arrived next day and after a 200-mile drive were within 10 mins of their estimated 8 AM time. A lovely group of ...."   more
 
" I was very stressed before the move and leading up to the move. But on the day. It all went so smoothly. I cannot thankyou enough. A very well done to Charlie and "Jack 2", very polite and dealt wi...."   more
 
" Professional removers, howrver concerned that COVID-19 rules were in little evidence Did not wear masks/gloves use hand sanitizer. Work carried out efficiently and positively; removers were cons...."   more
 
" Excellent service from very friendly and efficient family firm. Would recommend very highly as all the worry of moving was made easy. "   more
 
 
About Us

     
Customer Reviews
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Review 7 Apr 2021
Recommended by customer in EX23
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Three men came to pack us upon they were very quick and efficient. I think it took them 2 1/2 hours.
The next day two men arrived on time to deliver and again very kind and efficient. A bookcase wouldn't go upstairs so they prompt took it apart and put it back together again upstairs.
 
Cost: £3270

"Charlie, Jacki, and Jon packed us up very quickly and efficiently. Charlie and Jacki arrived next day and after a 200-mile drive were within 10 mins of their estimated 8 AM time.

A lovely group of lads smartly dressed and always cheerful. We would recommend the company to anyone.

Moving house is a traumatic experience but Bennetts safely guided us through with the minimum of fuss. Many thanks."
 
 
 
 
Team:
Charlie Jack Jon
 
 
 


Review 1 Feb 2021
Recommended by customer in WR3
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Our move was from a 3 bedroom to a two bedroom. Rom a taw to a village. Every part of it went smoothly. We had 2 bedrooms, large kitchen and garden to move bits from. A all round 3 star rating well deserved.
 
Cost: £1095

"I was very stressed before the move and leading up to the move. But on the day. It all went so smoothly. I cannot thankyou enough.

A very well done to Charlie and "Jack 2", very polite and dealt with the move very professionally

Many thanks (5 stores)!!"
 
 
 
 
Team:
Charlie A
 
 
 


Review 20 Jan 2021
Recommended by customer in OX28
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Paul Oli
 
 
 


Review 8 Jan 2021
Recommended by customer in WR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Oli Paul Jack Matt
 
 
 


Review 7 Jan 2021
Recommended by customer in RG40
 My Age: 70 + 
 I'm: Male 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move went smoothly.

Arrived on time

Stored one night safer

Helpful, friendly, polite people
 
Cost: £2880

"Professional removers, howrver concerned that COVID-19 rules were in little evidence

Did not wear masks/gloves use hand sanitizer.

Work carried out efficiently and positively; removers were considerate and willing to help"
 
 
 
 
Team:
Charlie Ted Matt Paul Jac
 
 
 


Review 5 Jan 2021
Recommended by customer in WR14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Long distance. Malvern to Dorset. Very difficult times due to Covid.
 
Cost: £3147

"Excellent service from very friendly and efficient family firm. Would recommend very highly as all the worry of moving was made easy. "
 
 
 
 
Team:
Charlie Matt Alan Oli
 
 
 


Review 28 Dec 2020
Recommended by customer in BB9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Excellent work, would recommend this company and crew."
 
 
 
 
Team:
Paul Oli
 
 
 


Review 22 Dec 2020
Recommended by customer in SP4
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Pack up move cements large house Gloucestershire to Wilshere and unpack
 
Cost: £6170

"All went well and all staff involved were perfect, fun and efficient.

Very punctual."
 
 
 
 
Team:
Tom Paul Jack Becky John
 
 
 


Review 21 Dec 2020
Recommended by customer in WR14
 My Age: 50 - 59 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
South Ayrshire to Malvern. Some furniture going to rented flat - the bulk into storage. Top floor flat with narrow corridor!
 
Cost: £500

"Charlie Matt & Greg were exceptional with the move the logistic team in the office were brilliant - all in all a truly first class service when moving can be so very stressful

I'm so pleased I used this exceptional company first class service indeed."
 
 
 
 
Team:
Charlie Matt Greg
 
 
 


Review 18 Dec 2020
Recommended by customer in WR14
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Lots of heavy pots and plants.

The staff were outstanding.

Helpful, polite and efficient.
 
Cost: £1300

"What a great team and an excellent company.

Very careful and considerate with our possessions."
 
 
 
 
Team:
Oli Matt Jack
 
 
 


Review 18 Dec 2020
Recommended by customer in WR13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Boys worked very hard and no proper breaks other than lunch.

Very polite and helpful would def recommend."
 
 
 
 
Team:
Kieran Oli
 
 
 


Review 18 Dec 2020
Recommended by customer in DE4
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was the Malvan area to Matlock area. The majority of the packing was on a Thursday with loading on Monday and more and unpacking on the Tuesday. Because of lockdown it had not been possible to prepare for more as much as we would have liked so welldone the packers.
 
Cost: £3435

"1. The packers did an excellent job borne out by the undamaged condition when unpacked.

2. The packing and unloading teams were polite and helpful; and even after a long day their prime focus was to make sure everything was in the right place and we were happy.

3. The helpful marking on the boxes meant that it was easy to identify where things were which greatly aided the unpacking."
 
 
 
 
Team:
Kieran Jack Becky Matt Ch
 
 
 


Review 14 Dec 2020
Recommended by customer in SE21
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moving from storage to new house.

Had been in storage 5 years.
 
Cost: £1800

"Everything was very smooth!

Team was great and very efficient."
 
 
 
 
Team:
Iom Jack
 
 
 


Review 7 Dec 2020
Recommended by customer in SO31
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was in two stages meaning effects stored with Bennetts whilst new home was renovated in the event Covid - 19 meant the process took eight months rather than the two wed hoped for.
 

"We've used Bennets before and they were excellent then and excellent now. They moved us out as last customer before lockdown(1). So neat, tidy, efficient. Our effects have been returned in excellent condition-testament to top quality storage conditions and how they have been handled all of our dealings with Bennetts over the past five years have shown that they are a company with first-rate ethics and business practice. We would unhesitatingly recommend them."
 
 
 
 
Team:
Greg Mat Charlie
 
 
 


Review 23 Nov 2020
Recommended by customer in WR14
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved the contents of our 5 bed house into a 4 bed house in the same town. The house is only being used as a storage place and the belongings will be moved again into our new home shortly.
 
Cost: £1770

"Staff courteous and pleasant.

Very happy with the move."
 
 
 
 
Team:
Paul Oli Jackie Kieran
 
 
 


Review 19 Oct 2020
Recommended by customer in WR13
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £7248

"Very reliable movers-great job, well done!"
 
 
 
 
Team:
Kieran Pau Chris Jack Jon
 
 
 


Review 8 Oct 2020
Recommended by customer in HR6
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move was extremely smooth and Charlie and Matt completely took charge. Nothing was too much trouble for them all my property was handled with care and respect.
 
Cost: £906

"I felt the whole process gave me a stressfree and relaxed day. It was completed efficiently but time wasn't an issue and I felt Charlie and Matt were extremely customers focused."
 
 
 
 
Team:
Charlie Matt
 
 
 


Review 1 Oct 2020
Recommended by customer in WR8
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £910
 
 
Team:
Paul Tom Jack
 
 
 


Review 29 Sep 2020
Recommended by customer in DN14
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
 
 
Team:
Charlie Matt
 
 
 


Review 21 Sep 2020
Recommended by customer in WR14
 My Age: 60 - 69 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All was moved with professionals attitude and perfect.
 
Cost: £2000

"Moves with professionalism and courteous ."
 
 
 
 
Team:
Kieran Tom Jack Paul
 
 
 

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