Ballards Removals Ltd

Where reputations count.

Ballards Business Park, Old London Road
Markham Moor
Nottinghamshire
DN22 0TE

Removers - Removals Companies

www.ballards-move.co.uk

Email This Business

Tel 0808 271 5369

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1163 reviews since 2009

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1163 reviews since 2009

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" Very professional. I could not be more impressed. " more

" The team were utterly fantastic, taking care of me, my stuff, my sister,______ to last _____ changes perfectly. and always kind, polite and professional. Couldn't be happier, 10/10 would recommend. Th...." more

" Very chearfull and very helpful 1st class service. " more

" All the guys have been absolutely brilliant - can't thank you all enough. First ace. " more

About Us
Information provided by the business
Legal Name: Ballards Removals Ltd. Limited Company.

About Ballards Removals
Ballards Removals is one of the longest established household removal firms in the East Midlands.

By Choosing Ballards, you have the peace of mind that you'd expect from working with a family owned and managed household removals company we care about your removals and storage. With:

■11 specialised removal vehicles and a purpose built head office and warehousing facility
■25 full time staff, all fully trained by the British Association of Removers to national standards
■Experienced removal experts to talk to - we can move almost anything

Review 30 Mar 2023 Recommended by customer in DN4 My Age: 30 - 39 My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move DN4 to Store. No pack.

"Very professional. I could not be more impressed. "

Team:
Brad Will

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in DE23 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move no pack service.

"The team were utterly fantastic, taking care of me, my stuff, my sister,______ to last _____ changes perfectly. and always kind, polite and professional. Couldn't be happier, 10/10 would recommend. Thank you so much. "

Team:
Jamie Connor Tony

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in NG23 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

1 day move no pack.

"Very chearfull and very helpful
1st class service. "

Team:
Paulh Max

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in PE11 My Age: 70 + I'm: Female My level of experience of similar services: Below Average I have known this business: Over 10 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 day move full pack service 2 delivery addresses.

"Staff very considerate of my elderly mother so kind and caring. "

Team:
Dean Pete Paul

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in NG32 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 day move full pack service Baby Grand piano.

"All the guys have been absolutely brilliant - can't thank you all enough. First ace. "

Team:
Chop Rowan Glen Sadie

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in PE10 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 day move full pack service PEIO to PEIO

"Thank you to all the team at Steele's. It has been a tricky move from _____ to ____ ______. We felt as, if Steele's we ___ our corner all the way. Many thanks to all concerned. "

Team:
Ashley Lee Paul Paul

REPORT THIS REVIEW

Review 30 Mar 2023 Recommended by customer in DN2 My Age: 50 - 59 I'm: Female My level of experience of similar services: Experienced I have known this business: 5 - 10 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 day move into store no pack
Dismantle selected items handyman service
(DN2 - store)

"Removal company, from beginning to end. Absolutely fantastic. Removal crew on the day of removals were diligent, courteous helpful, understand and worked like trojans. Wonderful crew. Thrilled with the overall service. "

Team:
Brad Will Brad Ian

REPORT THIS REVIEW

Review 27 Mar 2023 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move (store) no pack service
PE9 to store.

"The team took great care in loading the goods.
The team were punctual, polite and pleasant. Excellent service. "

Team:
Brad Will

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in NG3 My Age: 30 - 39 I'm: Female My level of experience of similar services: Average I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move no pack

"Brad, Will and Jack were excellent. They worked really hard all day and nothing was too much trouble. They have taken the stress out of our moving day - Thank you!"

Team:
Brad Will Jack

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in S6 4 My Age: 30 - 39 I'm: Male My level of experience of similar services: Beginner I have known this business: Under 1 year business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move no pack service Dismantle beds and wardrobe.

"Fab!"

Team:
Jamie Connor Pete

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in PE8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 day move full pack service using 12T and Luton for access issues Dismantle beds.

"Excellent service a potentially stressful exercise seamlessly carried out. "

Team:
Dave Ian Max Darren

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3day move full pack/unpack service tight access so using small vehicles to Shuttle full dismantle service.

"The team of Paul H, Elen and Paul T were a delight to work with.
Extremely helpful, professional and efficient.
We want the same team again.
Thanks"

Team:
Paul Hayes Glen Flynn

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in DN11 My Age: 30 - 39 My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 day corporate move into store. Full pack service onwards to Switzerland.

"All good. THX"

Team:
Jamie Connor Brad Will

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in NG22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move no pack
Luton van access.

"Would reccomend Ballords to anyone who wants anything moving, knowing it will arrive on time and in good condition!
Many Thanks. "

Team:
Brad Waugh Jack March

REPORT THIS REVIEW

Review 23 Mar 2023 Recommended by customer in DN22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 day move no pack long distance from PN22 to Glasgow.

"Fantastic service. "

Team:
Stewart Oakley Rowan Harr

REPORT THIS REVIEW

Review 23 Mar 2023 Recommended by customer in LN2 My Age: 40 - 49 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service 1 day move Lincoln to Lincoln

"5 star service. "

Team:
Brad Will Jason Connor

REPORT THIS REVIEW

Review 23 Mar 2023 Recommended by customer in DN10 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move into store
No pack service.

"Very professional team. Timely, courteous. "

Team:
Dave Nic

REPORT THIS REVIEW

Review 23 Mar 2023 Recommended by customer in S81 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
6 x conts and sofas cut of store to S81(workshop)

"The whole experience has been excellent from beginning to end. Crew's have been fantastic extremely helpful and polite. Nothing has been a trouble. Very friendly and helpful. "

Team:
Ashley Max Paul

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Review 23 Mar 2023 Recommended by customer in LE15 My Age: 50 - 59 I'm: Male My level of experience of similar services: Beginner I haven't used this business before business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 Day move
No pack service
Luton van access

"Bard and Will turned up on time. They were professional and completed packing and unloading efficiently. "

Team:
Brad Leach Will Barker

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Review 23 Mar 2023 Recommended by customer in PE3 My Age: 50 - 59 I'm: Female My level of experience of similar services: Average I have known this business: Over 10 years business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move filing cabinets to Peterborough Cathedral use luton van.

"All very good thank you. "

Team:
Dean Adams Tony Holmes

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