Mr Shifter Removals & Storage

Where reputations count.

Unit 1b Whitestone Business Park, Saltwells Road
Middlesbrough

TS4 2EB

Removers - Removals Companies

www.mrshifter.co.uk

Email This Business

Tel 01642 241 453

Listed under: Removers / Removal Companies

97% recommended Rating 9.6/100
302 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 302 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" We have had a lot of good experience with Mr Shifter Removals, used them many times before, they always go above and beyond the service they provide, first class job of moving our office furniture and...." more

" Friendly reliable company, nothing is a problem, all the team were very friendly and nothing was too much. I would recommend Mr Shifter and give them a five star rating." more

" Friendly, efficient and professional. Nothing was too much trouble for the team with great communication throughout. Would thoroughly recommend to anyone who requires stress-free removals." more

" From initial contact, Mr Shifter's team were excellent. They took the stress out of the move day. They did exactly what they said they would do. They came in the day before the move, boxed and protec...." more

About Us
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Legal Name: Mr Shifter Removals & Storage.

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Review 4 Oct 2024 Recommended by customer in TS18 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

First class removal service into our new offices, job was done with the efficiency that we have come to expect from Mr Shifter Removals.

"We have had a lot of good experience with Mr Shifter Removals, used them many times before, they always go above and beyond the service they provide, first class job of moving our office furniture and there was a lot (at least 30 desks of different shapes and size), thanks Jim you should be proud of your work force they did a splendid job."

REPORT THIS REVIEW

Review 2 Oct 2024 Recommended by customer in HG5 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move went without a hitch

"Friendly reliable company, nothing is a problem, all the team were very friendly and nothing was too much. I would recommend Mr Shifter and give them a five star rating."

Team:
Ryan was the main man , very professional and respectfull

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in NE37 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from Stockton to Washington. Removals over 2 days which made life far easier for completion date. Movers were great, nothing too much trouble and all items arrived intact.

"Friendly, efficient and professional. Nothing was too much trouble for the team with great communication throughout. Would thoroughly recommend to anyone who requires stress-free removals."

Team:
Matthew/Geoff/Marshall/Gary

REPORT THIS REVIEW

Review 7 Sep 2024 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

I needed a mover as my elderly parents were moving house.

"From initial contact, Mr Shifter's team were excellent. They took the stress out of the move day. They did exactly what they said they would do. They came in the day before the move, boxed and protected everything, then come move day they loaded the van and away they went. A very professional mover. I would highly recomend Mr Shifter"

REPORT THIS REVIEW

Review 3 Jul 2024 Recommended by customer in TS14 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move from my old house to a new build house

"used them recently to move house, great company to use. no damage to furniture or my new walls, and covered all my new carpets thank you"

REPORT THIS REVIEW

Review 22 May 2024 Recommended by customer in OX11 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Mr Shifter took our furniture from London to Darlington and are also storing it for us.

"They arrived within the allocated time.
Chaps were very polite and professional.
Covered our mattresses and 3 piece suite with protective covers which I was really impressed with.
Definately recommend. � feeling thankful."

REPORT THIS REVIEW

Review 14 Mar 2024 Recommended by customer in B5 7 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I used this company 2 times for moving my stuff out of a two-bed apartment. Moving from Plymouth to Middlesbrough Moving from Middlesbrough to Birmingham

"An amazing Company!

I think 5 stars are not enough for this company!
I used this company 2 times (moving from Plymouth to Middlesbrough and from Middlesbrough to Birmingham) and I can say that everything went super smoothly!
They are very kind, very professional and their services are top in quality!
Well done Mr Shifter!!!

"

Team:
Jim, Matthew and the 2 amazing guys who moved my stuff (sorry for forgetting their names :( )

REPORT THIS REVIEW

Review 27 Feb 2024 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Darlington 3 storey town house, to a village bungalow.

"Extremely professional, great to work with, turned up on time and respectful of our belongings. Wouldn't hesitate to work with him again. Would recommend them to everyone."

Team:
Mr Grey

REPORT THIS REVIEW

Review 31 Jan 2024 Recommended by customer in TS8 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We have used Mr Shifter twice and the service was perfect.

"Perfect service. The box and package material was great and accurately calculated. On the day the lads were great, on time and efficient. They were polite, hardworking and nothing was a problem. I would recommend them in the future for any house moves. Excellent service"

Team:
Unsure of the names

REPORT THIS REVIEW

Review 29 Nov 2023 Recommended by customer in TS6 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I wouldn''t hesitate to recommend Mr shifter to anyone who is looking to move property. A great experience in the panic of moving as they took care of everything for us.

"The Mr shifter Team where very punctual, polite and nothing was a problem to them.

The team were very professional, there priority was to safety pack and move our property and valuables.

The team took there time, made sure that we were happy with how they packed our property, explained how it would be packed in the wagon and secured to ensure nothing could move."

Team:
Mr Shifters Team

REPORT THIS REVIEW

Review 7 Nov 2023 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from 3 storey property to another 3 storey property and have beds dismantled and re erected at new property

"Contacted Mr Shifter on recommendation given to me not at all dissapointed on short notice Jim sorted us out guys were Brill respectful of properties and items that we were moving they worked a long day and had some stuff to dismantle and re erect which they did no issues were really helpful at new property and did not leave until we were happy with everything in each room. Highly recommend"

Team:
The guys I am terrible at names Pete the joke teller and his mate who has lots of lovely girls

REPORT THIS REVIEW

Review 5 Oct 2023 Recommended by customer in ts70 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Complete house/garage/garden move , over 2 days due to amount of items . All good no problems.

"We used Mr Shifter for our move from their Quote to the finish they very professional , careful with our items to move and made a stressful time very easy . Great and friendly moving team , not a bad word to be said .
Thanks Mr Shifter."

REPORT THIS REVIEW

Review 30 Sep 2023 Recommended by customer in NE23 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Four bedroom one garage move from Middlesbrough to Cramlington .

"Excellent team. Extremely careful. Polite and efficient. Highly recommend and would use again ."

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in TS10 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Business premises move with multiple floors and furniture dismantling.

"Professional, flexible and courteous. We needed 2 surveys due to changing requirements and Mr Shifter was completely flexible on dates. Crew were courteous, hard-working and quick, with no issues."

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in BD17 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Three shifters moved my 85 year old mother 90 miles.

"They arrived punctually, were careful with her belongings and were very polite. Highly recommended.
"

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Review 24 Aug 2023 Recommended by customer in DL5 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full packaging and wrap service, uplift with storage where applicable, destination delivery locating and removal of packaging - UK to Australia ... again :)

"Mr Shifter took the time realise my full expectations, offered good sound advice, are definitely customer focused and perform their duties to the highest quality and professional standards and on time.

Jim and Matthew met my every need with great communication throughout.

The crews and personnel from Mr Shifter I have had the pleasure to meet and communicate with have always been courteous and very friendly which is very commendable.

I am a returning customer and will continue to be so, as I know I they offer a service I can rely on."

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Review 21 Aug 2023 Recommended by customer in TS95 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I would recommend Mr Shifter removals as nothing was to much and living in a old and difficult shaped property it was dealt with great professionalism.

"I can just really sum it up in a few words " Great service, Brilliant staff and nothing was too much""

Team:
Jim

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Review 16 Aug 2023 Recommended by customer in TS8 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Local house move

"Professional, courteous & efficient service throughout

We wouldn�t hesitate to recommend
"

REPORT THIS REVIEW

Review 15 Aug 2023 Recommended by customer in G69 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving and storage

"Fantastic movers with the absolute best attitude. We are 3 moves in on a 4 move deal and the commitment and conscientious service has not wavered.
Our situation has been complex and long winded and has included storage and difficult articles so nice to say they have been great all the way through.
Wholeheartedly recommend this company and appreciate the friendly efficient customer service by phone email and text.
The guys who do the lifting are so willing and positive and also friendly and funny- takes a lot of the stress out of it."

Team:
Everyone we had contact with was excellent

REPORT THIS REVIEW

Review 14 Aug 2023 Recommended by customer in TS10 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3 bed House move.

"House move performed, quickly and professionally by a couple of friendly guys.

Nothing damaged and the move happened without any fuss.

Great service and good value ... couldn't ask for any more!"

REPORT THIS REVIEW

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