Mr Shifter Removals & Storage

Unit 1b Whitestone Business Park, Saltwells Road
Middlesbrough

TS4 2EB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
96% recommended   Rating Mr Shifter Removals & Storage 9.5/100
251 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 251 reviews since 2008
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.4/10 Packing & Handling Rating 9.4
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" Was told to expect an afternoon removal. Rang at 10 am to check likely time. Was told 'in less than 30 minutes'. Consequently the move was chaotic as we were not ready having not expected men to arriv...."   more
 
" Have completed 2 moves in the last 20 months using Mr. Shifter. Quotes were competitive all aspects from examined furniture, to move completion were expertly handled without damage. "   more
 
" Mr. Shifter many thanks for looking after us on our recent move. First class service, before, during and after. Over the past 10 years we have used Mr.Shifter a couple of times and I would say the ser...."   more
 
" An excellent service the team worked very hard and got all of my belongings here safely. "   more
 
 
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Review 15 Feb 2019
Not Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 2/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 5/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Small amount of furniture and goods from bungalow to 1st floor flat with lift. Distance approx 1 mile short notice arrangement (4 days)
 
Cost: £360

"Was told to expect an afternoon removal. Rang at 10 am to check likely time. Was told 'in less than 30 minutes'. Consequently the move was chaotic as we were not ready having not expected men to arrive until after lunch time. Wouldn't even have had any notice if I hadn't rang to check. A very stressful experience."
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in TS9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move was from an old cottage to a bungalow. Difficult and steep stair access handled without any problems.
 
Cost: £300

"Have completed 2 moves in the last 20 months using Mr. Shifter. Quotes were competitive all aspects from examined furniture, to move completion were expertly handled without damage. "
 
 
 
 
Team:
Mr Gray
 
 
 


Review 7 Jan 2019
Recommended by customer in DL2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
We moved December 7th, the day Barclays banking system crashed. We had a 5 hour delay on the day, however the removal company where fantastic, very polite.
 
Cost: £680

"Mr. Shifter many thanks for looking after us on our recent move. First class service, before, during and after. Over the past 10 years we have used Mr.Shifter a couple of times and I would say the service gets better and better, Jim is very very helpful which helps in a stressful time many thanks guys. "
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in NE62
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £900

"An excellent service the team worked very hard and got all of my belongings here safely. "
 
 
 
 
Team:
Jeff Stev
 
 
 


Review 29 Oct 2018
Recommended by customer in TS9
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
To transport Oak bookcase and oak table from my property to that of my son.
 
Cost: £96

"This is the fifth time that I have used Mr Shifter and that "Says-It-All". It appears that Kevin and Mark were both involve with the earlier moves as well as this one. All I can say your firm is very efficient and professional and that all the staff are friendly, polite and area pleasure to deal with. Thank you all very much. "
 
 
 
 
Team:
Kevin Mark
 
 
 


Review 10 Sep 2018
Recommended by customer in HG17
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
My first move as a window, with the added stress of a query about a completion date. My life was made so much easier with reassurance Jim Gray and his team.
 
Cost: £1692

"After my initial meeting with Jim Gray. I felt confident I was in good hands. Which proved to be the case. What a team!"
 
 
 
 
 
 


Review 15 May 2018
Recommended by customer in TS9
 
 
Satisfaction Ratings
 
Show All
 
 
Customer Review
 
 
 
 
 


Review 15 May 2018
Recommended by customer in TS14
 My Age: 70 + 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved (down sized) from 4 bed house to 2 bed bungalow.
 
Cost: £550

"Went very well."
 
 
 
 
 
 


Review 10 Apr 2018
Recommended by customer in DL8
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £888

"The move was effortless as the guys made everything so easy and reduced stress to a minimum.The guys were polite, courteous and nothing was a problem."
 
 
 
 
Team:
Geoff Kev Terry
 
 
 


Review 26 Mar 2018
Recommended by customer in TS6
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Fantastic first class service.
Nothing was too much trouble.
Friendly helpful staff.
It was one thing on moving day I didn't need to worry about."
 
 
 
 
 
 


Review 8 Feb 2018
Recommended by customer in TS18
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move a family of 6 a short distance.
Provided boxes and packing materials when needed.
Friendly helpful staff.
 
Cost: £960

"Great! Friendly, Hard working.
Clean and tidy on the whole.
Would recommend and have!"
 
 
 
 
Team:
Kev Steve
 
 
 


Review 23 Jan 2018
Recommended by customer in TS8
 My Age: 60 - 69 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Satisfactory
 
Cost: £425

"Satisfied customer.Was recommended by friend."
 
 
 
 
 
 


Review 18 Jan 2018
Recommended by customer in TS18
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Experienced 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
The move entailed carrying furniture down some tricky stairs. All handled safely, as we were on the first floor.
 
Cost: £660

"We found the whole process from start to finish very easy.
Nothing was too much trouble for Jim, and the lads on the day were brilliant and very friendly, helpful and seemed to enjoy their job.

They advised on certain aspects and were quick as well. We've used them twice before and will use again, but hopefully not for a long time, moving office keep us too busy."
 
 
 
 
 
 


Review 17 Jan 2018
Recommended by customer in DL3
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Very organised move, only one trip required.
Couches proved difficult but handled excellent and American fridge.
 
 
 
 
 


Review 16 Jan 2018
Recommended by customer in TS15
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from one home to a new home.
 
Cost: £600

"Very good."
 
 
 
 
 
 


Review 13 Dec 2017
Recommended by customer in TS10
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Packing the fragile pieces, dismantling, beds and wardrobes and reassembling them. Congestion when downsizing but well handled.
 
Cost: £1400

"Cannot remember the names of the staff. Hopeless with names but they were pleasant lads, very obliging and efficient. They certainly had their work cutout on our move but fitted everything in the time frame. Very happy with service."
 
 
 
 
 
 


Review 23 Nov 2017
Recommended by customer in TS12
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 

"Our move went very well. The lads were great. No hassle at both ends. Did a good and happy move. "
 
 
 
 
 
 


Review 3 Nov 2017
Recommended by customer in TS7
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved contents of house into storage until new house was ready. Then moved contents into new house.
 
Cost: £1940

"Excellent company very friendly and efficient staff. Would recommend company to everyone. "
 
 
 
 
 
 


Review 27 Oct 2017
Recommended by customer in DL7
 My Age: 70 + 
 My level of experience of similar services: Above Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Cost: £1068

"Efficient helpful."
 
 
 
 
 
 


Review 23 Oct 2017
Recommended by customer in TS14
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Furniture taken in to store while alterations on house carried out. 16 dining chairs all wrapped 2 large heavy tables 4 king size beds to take apart.
 
Cost: £2500
 
 
 
 

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