Mr Shifter Removals & Storage

Where reputations count.

Unit 1b Whitestone Business Park, Saltwells Road
Middlesbrough

TS4 2EB

Removers - Removals Companies

www.mrshifter.co.uk

Email This Business

Tel 01642 241 453

Listed under: Removers / Removal Companies

97% recommended Rating 9.6/100
312 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 312 reviews since 2008

Sales & Support	9.8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.4/10
The price represents value for money

Recent Reviews

" They provided a great service for us they are very professional they are very clean and tidy. The removals guys that moved our contents talked us through every step couldn�t fault anything really. ...." more

" Friendly telephone manner, quick visit and quote. Remarkable job on the day and nice follow up. All round great, flexible service! Thank you! Thank you so much for a great service, for the friendly w...." more

" Wow, what an amazing company and team of people. They were wonderful and helpful in a hard time and got my stuff out and into storage and supported me on the day. Following that, they were super help...." more

" Amazing removal company! We had a last minute completion on our house move. Rang Mr Shifter on Wednesday, and they were with us Thursday and house emptied by Thursday afternoon all ready for the m...." more

About Us
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Legal Name: Mr Shifter Removals & Storage.

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Review 19 Aug 2025 Recommended by customer in Ts14 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Highly recommend mr shifter to use as a removal/storage company.

"They provided a great service for us they are very professional they are very clean and tidy.
The removals guys that moved our contents talked us through every step couldn�t fault anything really.

If and when I need to store or removals again I wouldn�t use anyone else!"

REPORT THIS REVIEW

Review 11 Aug 2025 Recommended by customer in NE61 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Mr Shifter is by far the best removal company we have used. They guys arrived early, were very respectful of the property and my belongings. Nothing was rushed and all fragile items were wrapped in blankets and treated with care. We were moving 2 hours further North and the truck was waiting for us by the time we arrived! The guys placed everything into the rooms requested - there were no breakages or damage to anything.

"Friendly telephone manner, quick visit and quote. Remarkable job on the day and nice follow up. All round great, flexible service! Thank you! Thank you so much for a great service, for the friendly way in which you carried-out a difficult job and I would definitely use you again! Brilliant!"

Team:
Brian, Matt, Marcus, Miles, Matthew and Jim

REPORT THIS REVIEW

Review 24 Jul 2025 Recommended by customer in DL12 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Initial moving my belongings including all household items even a piano into storage. Following this delivery 6 months later to my new house out of storage.

"Wow, what an amazing company and team of people. They were wonderful and helpful in a hard time and got my stuff out and into storage and supported me on the day.
Following that, they were super helpful on delivering my stuff to my home 6 months later and were genuinely happy for me!
Great company who are more than competitively priced but who also try to work to your budget where they can.
I didn�t have to lift anything. Thank you for helping me!"

REPORT THIS REVIEW

Review 15 Apr 2025 Recommended by customer in ts13 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Following the intial home survey, which was smooth and easy. As we were moving from a single track remote property it gave us the peace of mind on access and parking of the vans etc. Plus meant we were certain there would be no last minute issues.

"Amazing removal company!

We had a last minute completion on our house move. Rang Mr Shifter on Wednesday, and they were with us Thursday and house emptied by Thursday afternoon all ready for the move in Friday morning.

The unload was just as smooth and very professionally handled.

Wouldn't recommend anyone else, very professional and looked after all our needs and property through the process."

REPORT THIS REVIEW

Review 14 Apr 2025 Recommended by customer in HU12 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move from Middlesbrough to Easington, Hull. Mr Shifter Removals arranged my parents house move,

"From the initial contact with Matthew and Jim at Mr Shifter to the 2 Gary's who carried out the removal everything went so smoothly without any problems at all, we couldn't be happier, extremely hard working, professional and courteous with a very competitive price also. I would recommend this company 100%. Thanks to all at Mr Shifter."

Team:
Matthew, Jim, Gary and Gary.

REPORT THIS REVIEW

Review 28 Jan 2025 Recommended by customer in TS16 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Exceptional company. All our property was handled with care and lads were really polite and happy to take down furniture and reassemble it at our new house. We have used this company four times now over the years and recommended to two others who also used them.

"Used four times previously.
Were kept fully informed of all aspects of the move and they arrived at the said time.
Very polite and helpful and all our goods were packed carefully. Only had one lamp got broken but not the end of the world."

REPORT THIS REVIEW

Review 17 Jan 2025 Recommended by customer in TS9 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved personal items to store

"Mr Jim Gray, owner of Mr Shifter, personally came to our property and gave us our quote and explained the nature and detail of his quote. On the day his team came to our house and loaded our goods into crates to be taken to store. All was done in a friendly and professional manner.
We have used Mr Shifter 3 times and we are amazed that each time the services seem better than the last. So if you want a stress free move, Mr Shifter is the company to engage."

Team:
Jim, Matthew, Marshall and Craig

REPORT THIS REVIEW

Review 14 Jan 2025 Recommended by customer in DH12 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move from Bishop Auckland to Sherburn, Durham.

"Have used these guys a few times in the past year.
Friendly, fast and efficient.
Quality service and good value for money.
Would definitely recommend."

REPORT THIS REVIEW

Review 17 Oct 2024 Recommended by customer in TS7 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From a 2 bedroom semi to a bungalow

"Brilliant service by Mr Shifter - the lads who came were friendly and professional - all packed up and ready to move in less than 3 hours - unpacked at the new place in 2 hours + couldn't ask for anything more - would certainly recommend Mr Shifter to everyone"

REPORT THIS REVIEW

Review 11 Oct 2024 Recommended by customer in Ts9 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from larger property to smaller one and team supported so well

"Excellent service - 3rd time using Mr Shifter. Very professional caring and supprotive. Hopefully our last move but would highly recommend Mr Shifter. You won�t be disappointed
Alison Smith"

REPORT THIS REVIEW

Review 4 Oct 2024 Recommended by customer in TS18 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

First class removal service into our new offices, job was done with the efficiency that we have come to expect from Mr Shifter Removals.

"We have had a lot of good experience with Mr Shifter Removals, used them many times before, they always go above and beyond the service they provide, first class job of moving our office furniture and there was a lot (at least 30 desks of different shapes and size), thanks Jim you should be proud of your work force they did a splendid job."

REPORT THIS REVIEW

Review 2 Oct 2024 Recommended by customer in HG5 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move went without a hitch

"Friendly reliable company, nothing is a problem, all the team were very friendly and nothing was too much. I would recommend Mr Shifter and give them a five star rating."

Team:
Ryan was the main man , very professional and respectfull

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in NE37 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move from Stockton to Washington. Removals over 2 days which made life far easier for completion date. Movers were great, nothing too much trouble and all items arrived intact.

"Friendly, efficient and professional. Nothing was too much trouble for the team with great communication throughout. Would thoroughly recommend to anyone who requires stress-free removals."

Team:
Matthew/Geoff/Marshall/Gary

REPORT THIS REVIEW

Review 7 Sep 2024 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

I needed a mover as my elderly parents were moving house.

"From initial contact, Mr Shifter's team were excellent. They took the stress out of the move day. They did exactly what they said they would do. They came in the day before the move, boxed and protected everything, then come move day they loaded the van and away they went. A very professional mover. I would highly recomend Mr Shifter"

REPORT THIS REVIEW

Review 3 Jul 2024 Recommended by customer in TS14 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move from my old house to a new build house

"used them recently to move house, great company to use. no damage to furniture or my new walls, and covered all my new carpets thank you"

REPORT THIS REVIEW

Review 22 May 2024 Recommended by customer in OX11 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Mr Shifter took our furniture from London to Darlington and are also storing it for us.

"They arrived within the allocated time.
Chaps were very polite and professional.
Covered our mattresses and 3 piece suite with protective covers which I was really impressed with.
Definately recommend. � feeling thankful."

REPORT THIS REVIEW

Review 14 Mar 2024 Recommended by customer in B5 7 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I used this company 2 times for moving my stuff out of a two-bed apartment. Moving from Plymouth to Middlesbrough Moving from Middlesbrough to Birmingham

"An amazing Company!

I think 5 stars are not enough for this company!
I used this company 2 times (moving from Plymouth to Middlesbrough and from Middlesbrough to Birmingham) and I can say that everything went super smoothly!
They are very kind, very professional and their services are top in quality!
Well done Mr Shifter!!!

"

Team:
Jim, Matthew and the 2 amazing guys who moved my stuff (sorry for forgetting their names :( )

REPORT THIS REVIEW

Review 27 Feb 2024 Recommended by customer in DL3 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moved from Darlington 3 storey town house, to a village bungalow.

"Extremely professional, great to work with, turned up on time and respectful of our belongings. Wouldn't hesitate to work with him again. Would recommend them to everyone."

Team:
Mr Grey

REPORT THIS REVIEW

Review 31 Jan 2024 Recommended by customer in TS8 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We have used Mr Shifter twice and the service was perfect.

"Perfect service. The box and package material was great and accurately calculated. On the day the lads were great, on time and efficient. They were polite, hardworking and nothing was a problem. I would recommend them in the future for any house moves. Excellent service"

Team:
Unsure of the names

REPORT THIS REVIEW

Review 29 Nov 2023 Recommended by customer in TS6 business Mr Shifter Removals & Storage https://www.referenceline.com/removers_removals_companies-in-middlesbrough-mrshifterremovalsstorage-15120

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I wouldn''t hesitate to recommend Mr shifter to anyone who is looking to move property. A great experience in the panic of moving as they took care of everything for us.

"The Mr shifter Team where very punctual, polite and nothing was a problem to them.

The team were very professional, there priority was to safety pack and move our property and valuables.

The team took there time, made sure that we were happy with how they packed our property, explained how it would be packed in the wagon and secured to ensure nothing could move."

Team:
Mr Shifters Team

REPORT THIS REVIEW

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