Mr Shifter Removals & Storage

Unit 1b Whitestone Business Park, Saltwells Road
Middlesbrough

TS4 2EB

Removers - Removals Companies

Listed under:  Removers / Removal Companies
97% recommended   Rating Mr Shifter Removals & Storage 9.6/100
267 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 267 reviews since 2008
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Really good service. The lads were great and packed and moved our 6 bedroom house, shed and garage in to storage over the two hottest days of all time! Nothing was too much trouble, they worked non-s...."   more
 
" Mr Shifter is a long-established family firm based on Teesside. I had used them previously for local moving. We obtained several quotes and theirs was the best. The wrapping and packing team were cour...."   more
 
" Mr Shifter came in at short notice to do my house move. They provided a flexible solution to get the job done and provided an excellent service. The team were friendly and fast and did a brilliant job...."   more
 
" This is the second time that I've used Mr. Shifter and, as last time, they were amazing! The teams were fast, friendly, and had the job done in no time. I honestly, can't recommend them highly enoug...."   more
 
 
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Review 17 Aug 2022
Recommended by customer in DL22
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full packing and move of our 6-bedroom townhouse, shed and garage in to storage between selling one house and delivery to a new address.
 
Cost: £3000
 

"Really good service. The lads were great and packed and moved our 6 bedroom house, shed and garage in to storage over the two hottest days of all time! Nothing was too much trouble, they worked non-stop and communicated well. Would recommend and use again. Canít wait to move it all back in to our new house! Ended up cheaper than original quote and a competitive price having looked at various options."
 
 
Team:
Craig, Anth and Kenny
 
 
 


Review 23 Jul 2022
Recommended by customer in DL4
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
International move in shipping container, full house contents including paintings, china and glassware, with export wrapping
 
Cost: £6000
 

"Mr Shifter is a long-established family firm based on Teesside. I had used them previously for local moving. We obtained several quotes and theirs was the best. The wrapping and packing team were courteous, helpful, cooperative and very friendly. They arrived punctually and were professional, clean and tidy at all times. The managers answered questions quickly at every point by phone or email. In the most difficult of times with the conflict and Covid, the move went extremely well. We went from County Durham to South East Asia using a shipping container. The partnership company in Thailand were very professional. Every item of artwork, furniture, glass, china and a thousand books arrived unscathed thanks to strong boxing, careful paper wrapping and strong boxes. The price included three bespoke wooden crates for a large picture, a credenza and a harpsichord. This was our fourth international move including France, Germany and Thailand. It was outstandingly the smoothest. This firm is highly recommended for anything in removals. You will not get a better service at a better price anywhere."
 
 
Team:
Jimmy, Matthew, Paul, Geordie and the crew
 
 
 


Review 28 Feb 2022
Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
House move from Ingleby Barwick to Thornaby on 24th February 2022
 
Cost: £1000
 

"Mr Shifter came in at short notice to do my house move. They provided a flexible solution to get the job done and provided an excellent service. The team were friendly and fast and did a brilliant job."
 
 
Team:
Jim, Matt and Mike
 
 
 


Review 27 Feb 2022
Recommended by customer in TS4
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General house move including all white goods and large furniture
 
Cost: £576
 

"This is the second time that I've used Mr. Shifter and, as last time, they were amazing! The teams were fast, friendly, and had the job done in no time. I honestly, can't recommend them highly enough.

The guys arrived promptly and were incredibly eager to chat throughout the whole move which helped keep things moving along and completely stress free."
 
 
 
 


Review 14 Feb 2022
Recommended by customer in TS10
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From Peterborough to Redcar
 
Cost: £1000
 

"Good value for money ... straight quotation and no annoying up-selling.
--
Van arrived on time and the 2 guys were friendly and efficient. They just cracked on with the job of emptying the house and loading the van.
--
Delivery and unloading at the other end was just as efficient ... nothing damaged in transit either.
--
Great job done ... would definitely use them again."
 
 
 
 


Review 7 Feb 2022
Recommended by customer in DL3
 My Age: 70 + 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had some very large heavy furniture to move consisting of a great deal of marble. We moved from a 4 bed 2 storey house to a 2 bed ground floor apartment. All items were professionally handled by Mr Shifter including the wrapping of fragile items.
 
Cost: £400
 

"Only had large, heavy furniture to move but a great deal of marble was included. Kevin and Mark were incredible guys. Extremely pleasant, caring and very understanding of issues that I was worried about, as my husband has cancer abd was unable to help. They went above and beyond what was expected of them by making sure my husband and I were ok, and they even set everything up for us in our new home. Their kindness was second to none. If you want the best removal firm, then choose Mr Shifter. Their price was very competitive and the administration team very efficient, polite and pleasant to talk to. Its rare to find such competence and understanding in companies these days but Mr Shifter is in a class of its own. I highly recommend them. If you want to take the stress out of moving, I suggest you choose Mr Shifter, Im glad I did."
 
 
Team:
Kevin, Mark, Jim Gray.
 
 
 


Review 2 Feb 2022
Recommended by customer in RH1
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocation from North Yorkshire to Surrey
 
Cost: £2700
 

"Mr Shifter were exemplary. Mike and Jeff were a fantastic team - very efficient, helpful, friendly and considerate. Booking in process was very smooth and Jim's personable attitude was a big impact on our choice. Would thoroughly recommend to all. Thanks so much."
 
 
Team:
Jim, Mike, Jeff
 
 
 


Review 11 Jan 2022
Recommended by customer in PR8
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic house move.
 
Cost: £4000
 

"We have twice used Mr Shifter for our house move, the second time being a move across the country and both involving putting all our things in storage. We were impressed with all stages of the process, from the initial visit from Jim, through the packing and storage to the final delivery to our new house. The operation was thoroughly professional and efficient but friendly and helpful at the same time. The office staff were particularly patient and helpful at a time when we were uncertain exactly when our removal date would be. We really couldnít fault anything and would recommend this company unreservedly."
 
 
Team:
Jim and all the team.
 
 
 


Review 10 Jan 2022
Recommended by customer in TS18
 My Age: 30 - 39 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal from storage/office to new house
 
Cost: £490
 

"Recently had a removal done by Mr. Shifter, the two guys who arrived on site were very polite, friendly and accommodating and did a great job with our move.

Will definitely use Mr Shifter again in future.
"
 
 
 
 


Review 29 Dec 2021
Recommended by customer in dl3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
Cost: £720
 

"Great Company. The move was conducted with great care and skill, this was down to good staff.
Mr Shifter arrived on time and went the extra mile this is why I would recommend them to anybody moving house."
 
 
Team:
jeff
 
 
 


Review 21 Dec 2021
Recommended by customer in DL10

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Mr shifter moved us from the midlands to north with storage in between.
 
Cost: £800
 

"Overall great experience. They were very helpful flexible friendly and courteous couldnít ask for a better service. Canít praise the removal staff enough. Very polite and courteous nothing too much trouble would recommend them for sure."
 
 
 
 


Review 20 Dec 2021
Recommended by customer in DL38

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A difficult stressful move due to restrictions and time wasters but absolutely first class removal service.

"Excellent service from first call, through home survey and quote to packing and removal"
 
 
Team:
All
 
 
 


Review 23 Sep 2021
Recommended by customer in DL17
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
Cost: £3300
 

"An excellent professional experience for me. The team made what was a very disturbing event into a happy and joyful occasion. I would recommend Mr Shifter for a professional but all very friendly and personnel job"
 
 
Team:
Mick and the team
 
 
 


Review 8 May 2021
Recommended by customer in TS9

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to Cheshire
 
Cost: £700
 

"An absolutely excellent performance from quotation to final delivery. Responsive, professional, prompt, courteous. Highly recommended"
 
 
 
 


Review 15 Apr 2021
Recommended by customer in DL2

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from three-bedroom semi in Darlington to bungalow in Sadberge.
 
Cost: £600
 

"The best decision we made in the whole moving house process was booking Mr Shifter for the big day. Marshall and Ryan were cheerful, helpful, careful and super-efficient in getting us into our new home and they even left us some uneaten Kit-Kats! They arrived promptly, set about their work efficiently, nothing was damaged and they made it as stress-free as possible. They were great and when you add in a smooth booking process and competitive price, it makes Mr Shifter an impressive outfit. I can't see how you could get any better. So, get shifting..."
 
 
Team:
Jim and office team and Marshall and Ryan on the day of the move.
 
 
 


Review 3 Feb 2021
Recommended by customer in TS5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mr Shifter were amazing and I would have no hesitation in recommending them. My house move all went smoothly, and they took care of everything, including packing everything up. Nothing was too much trouble. They were professional, friendly, polite, respectful, efficient, and this all made the move fun too. I felt that I and my belongings were safe in their hands.
 
Cost: £1500
 

"From obtaining a quote to completing the move, it was seamless. Easy to book in the dates I needed, easy to understand quote and supporting information. The guys were on time and took care of everything. They left my bed and whatever else I needed for overnight, before dismantling this to move me the next day. The move was smooth and they unloaded everything where I requested. Then everything was easy to find, including all the bits to reassemble the beds. The packing was professional and everything carefully wrapped so it was easy to unwrap things at the other end. I would struggle to fault anything. I felt in safe hands, with my belongings really cared for and respected. Nothing was too much trouble, and they were friendly, fun, courteous and professional. It made the move itself enjoyable, when so much else around it all has been stressful."
 
 
Team:
Matt, Liam and Anthony
 
 
 


Review 15 Feb 2019
Not Recommended by customer in TS17
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 5/10
The firm took care in packing and handling our property
Collection & delivery 2/10
Our property was collected and delivered as agreed
Service 7/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Small amount of furniture and goods from bungalow to 1st floor flat with lift. Distance approx 1 mile short notice arrangement (4 days)
 
Cost: £360

"Was told to expect an afternoon removal. Rang at 10 am to check likely time. Was told 'in less than 30 minutes'. Consequently the move was chaotic as we were not ready having not expected men to arrive until after lunch time. Wouldn't even have had any notice if I hadn't rang to check. A very stressful experience."
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in DL2
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved December 7th, the day Barclays banking system crashed. We had a 5 hour delay on the day, however the removal company where fantastic, very polite.
 
Cost: £680

"Mr. Shifter many thanks for looking after us on our recent move. First class service, before, during and after. Over the past 10 years we have used Mr.Shifter a couple of times and I would say the service gets better and better, Jim is very very helpful which helps in a stressful time many thanks guys. "
 
 
 
 
 
 


Review 7 Jan 2019
Recommended by customer in TS9
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move was from an old cottage to a bungalow. Difficult and steep stair access handled without any problems.
 
Cost: £300

"Have completed 2 moves in the last 20 months using Mr. Shifter. Quotes were competitive all aspects from examined furniture, to move completion were expertly handled without damage. "
 
 
 
 
Team:
Mr Gray
 
 
 


Review 7 Jan 2019
Recommended by customer in NE62
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Cost: £900

"An excellent service the team worked very hard and got all of my belongings here safely. "
 
 
 
 
Team:
Jeff Stev
 
 
 

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