Quicksilver

Ponteland Road, Throckley
Newcastle Upon Tyne
Tyne and Wear
NE15 9EP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Quicksilver 9.5/100
163 reviews since 2009
 
Satisfaction Ratings
 
Overall Rating
9.5 /10 Overall Rating 9.5/10
Based on 163 reviews since 2009
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.1/10 Value Rating 9.1
The firm\'s charges are reasonable for the work involved

 
 
 
Recent Reviews 
 
" At short notice Quicksilver came out, explained everything and provided a quote within 1 day. On the day of the move the team of four worked hard and communicated throughout, they were fun and respect...."   more
 
" All went as planned"   more
 
" All went well. Great lads who worked very hard throughout the day."   more
 
" Quicksilver were recommended to us by a relative who had used them a few times for both personal and business moves. From the very first call with Tamsin, we found her to be very friendly, understand...."   more
 
 
About Us


Quicksilver Removals and Storage is one of the premier movers and storage firms in the North East; covering the whole of the UK including international moves. With a sterling reputation covering over 30 years, our team of experts provide fully comprehensive movers’ services and storage facilities to residential and commercial customers.

As we’re a family run business, customer satisfaction is our number one priority, with clients returning to us time after time for our hassle-free and reliable service. Quicksilver is the only company you need for all of your residential and business removals and storage requirements.
     
Customer Reviews
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Review 29 Mar 2021
Recommended by customer in NE2
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Large three storey house with an office moving into a larger four storey house with two offices, and lots of bikes, etc.
 
Cost: £1100
 

"At short notice Quicksilver came out, explained everything and provided a quote within 1 day. On the day of the move the team of four worked hard and communicated throughout, they were fun and respectful and made a tough day so much easier. A very good experience all round."
 
 
 
 


Review 5 Mar 2021
Recommended by customer in NE15

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move from Prudhoe to Lemington
 
Cost: £820
 

"All went as planned"
 
 
Team:
Pete & Lenny- they did a great job
 
 
 


Review 2 Mar 2021
Recommended by customer in NE3
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
All went well. Great lads who worked very hard throughout the day.

"All went well. Great lads who worked very hard throughout the day."
 
 
 
 


Review 10 Feb 2021
Recommended by customer in NE13
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Beginner 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal from a 3 bedroom semi-detached house to a 3 bedroom detached bungalow, both in the Newcastle upon Tyne area.
 
Cost: £480
 

"Quicksilver were recommended to us by a relative who had used them a few times for both personal and business moves.
From the very first call with Tamsin, we found her to be very friendly, understanding and pleasant to deal with. Due to COVID, she sent us a form to complete regarding our belongings to be moved.
The quotation we received was reasonable and competitive compared to other quotes received.
We packed ourselves using our own boxes (many came from a friend who had also recently moved house), but Quicksilver offered to supply any extra boxes we might need.
On removal day Lewis and Liam were expected at 8.30am, but arrived at 8.00am and got straight on with the job. They walked through the house to assess what was to be loaded and proceeded to load the removal van in the most efficient way. They hardly stopped and were finished loading before 1.00pm. They requested another vehicle to load the garden furniture and planters and George came along with that.
At the bungalow our furniture was offloaded into the required rooms quickly and efficiently.
Several times I asked if I could help carry something, but was told thank you, but it was not necessary.
We were absolutely delighted with the whole team and the way our move was handled and not only would we have no hesitation in recommending Quicksilver to anybody planning on moving, but we have already recommended them to two different friends who are soon to be moving home.
A big thank you to the whole team for an efficient and professional service."
 
 
Team:
Tamsin (on phone), Lewis, Liam (main team), George.
 
 
 


Review 18 Jan 2021
Recommended by customer in NE7
 My Age: 40 - 49 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move of our family house to our new home.

"The Quicksilver team were punctual, polite and extremely hard working. They moved our home safely despite awful weather conditions, ensuring that we were in our new home in good time to start unpacking. Thanks very much."
 
 
 
 


Review 16 Dec 2020
Recommended by customer in NE61
 My Age: 60 - 69 
 I'm: Female 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Big move from south to the north of England. A very large quantity of possessions to be moved, includes contents of garage, garden and craft supplies.
 
Cost: £8000
 

"I cannot recommend Quicksilver more highly. They have all gone over,above and beyond their job titles. From the office staff to the men loading and unloading us into our new house. They were so professional, polite, accommodating and nothing was a bother. They took very good care of our possessions and always had a smile. The schedule went to plan, they were on time with everything and they kept me informed every step of the way what would happen. The men all worked so hard and well as a team and I think you should be so proud to have such a hardworking workforce.
I would definitely recommend Quicksilver as a removal company."
 
 
Team:
Mark Dealtry,Julie Heaton(office).Lewis,Liam,Tom,Craig,Tom jnr
 
 
 


Review 30 Nov 2020
Recommended by customer in NE3
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
moving a 4-bed household items to a nearby place.
 
Cost: £1068
 

"Out of all the services involved in moving house, we are most satisfied with the mover. They are professional, polite, and joyful at their work."
 
 
Team:
The whole team, the boss of the company came and worked with others.
 
 
 


Review 9 Jul 2020
Recommended by customer in NE20

 I'm: Male 

 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents of house including grand piano into storage
 
Cost: £1950
 

"Good local company"
 
 
Team:
Sorry can’t remember names they were all good
 
 
 


Review 2 Jul 2020
Recommended by customer in KY12
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved home from North East England to Fife, Scotland.
 
Cost: £2600
 

"Quicksilver were easy to deal with, all staff were very polite and professional at all times. The movers were very hard working and good humoured. This is the second time we have used Quicksilver and we would happily use them again."
 
 
Team:
Billy, Lewis, Thomas
 
 
 


Review 30 Jun 2020
Recommended by customer in NE3
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Move out of large six bedroom house to smaller traditional four bedroom house required selection of furniture to fit smaller scale and removal to storage of a number of items, later transported to another holiday house. The removal team worked hard and were practical and helpful in all they did at the time of the move. The stored items were later taken out and delivered again with practical ‘can do’ attitudes and generally helpful and careful. Storage costs accumulated more than we wished for but this was not down to the company, just circumstances arising from the Covid pandemic.
 
Cost: £2000
 

"The no answers above may well be that I have forgotten or paid no attention at the time!
The service was clear and communication with the firm was easy and effective.
The liaison with the firm went through one lady which made it easy to deal with. The removal staff were excellent on both occasions. The removal staff were
prompt, well prepared, courteous and very effective. They were careful and attentive to the needs and nothing seemed to be too much trouble for them, they were overall excellent."
 
 
Team:
I cannot remember the names.
 
 
 


Review 29 Jun 2020
Recommended by customer in NE13
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
This was a move from a 2 bed bungalow to a 2 bed bungalow.
 
Cost: £528
 

"Silverlink moved my elderly parents last Friday & from the minute they arrived, Billy & Lewis went out of their way to explain exactly what would happen & how the day would pan out. They were so friendly & helpful, as well as being extremely efficient & careful with my parents belongings. They were very respectful when my dad was asking questions - nothing was a problem to them. We all felt that they provided an exceptional service, so if you are planning a house move, these lads come highly recommended. Thanks again to them for making the day go so calmly & smoothly!"
 
 
Team:
Billy & lewis
 
 
 


Review 24 Jun 2020
Recommended by customer in NE19
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: 1 - 5 years 
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Removal of stored furniture into a new home, along with moving more items from our current home to the new one.
 
Cost: £1296
 

"Our move was a two fold experience with Quicksilver. But both involved moving to an adjacent property with most of our belongings being stored on the 1st trip & the second in reverse. That is having our belongings back from storage into the new home, along with moving some more furniture from our current house to the new one on the same day. Our belongings had to be stored for a much longer period due to the Lockdown but very delighted to see no damages during this time. The Quicksilver Team were very efficient in removing and placing everything to the correct rooms. They were well co-ordinated on both visits and readily moved things around if needed to afterwards.
The price was the same both times - £1296.00 for each removal. Thinking over the costs involved, the 2nd move should perhaps be lower, as it actually took less than half the time of the 1st move. But due to the Lockdown, no one was actually able to visit us to provide a considered quotation for the work involved. However, all their staff members are to be commended for their careful handling of everything on the days.
Special thanks also to Julie Heaton, in Sales Support, who helped us In many a stressful time, and reassured us with her calm and helpful manner.
We would certainly recommend Quicksilver to our family and friends. Thanks for being good “Movers“."
 
 
Team:
We remember Rob, Liam, Mitch, phil, Kev were part of an overall great team.
 
 
 


Review 27 May 2020
Recommended by customer in NE5
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Beginner 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Downsized move during lockdown
 
Cost: £432
 

"Excellent service, would definitely recommend"
 
 
 
 


Review 27 Apr 2020
Recommended by customer in NE42
 My Age: 50 - 59 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Absolutely brilliant!
 
Cost: £1500
 

"Great team effort very professional"
 
 
Team:
Geordie
 
 
 


Review 7 Dec 2019
Recommended by customer in NE3
 My Age: 70 + 
 I'm: Male 
 My level of experience of similar services: Below Average 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Contents of a large house and gardening equipment from one house to another 12 miles apart. Masses of books and pictures. On the day there had to be financial transactions of both buying and selling which delayed delivery until 4pm. On the last Friday of the month which is always the most difficult day.
 
Cost: £1400
 

"I received clear and courteous treatment from start to finish. Clear instructions and communications about timing. Patience when things didn’t go entirely to plan.
The weather was poor - wet and muddy - which made matters difficult but care was taken in keeping carpets clean. Delivery into nominated rooms largely observed. Much easier overall than I had feared and better than I hoped."
 
 
Team:
Geordie and his team
 
 
 


Review 5 Dec 2019
Recommended by customer in Ne15
 My Age: 30 - 39 
 I'm: Female 
 My level of experience of similar services: Average 
 I have known this business: 5 - 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
House move

"Can't fault the removal guys they were fantastic and made a stressful day go extremely smoothly.They were professional throughout.

I was moving into a new build on a very muddy building site and had new light coloured carpets without asking they arranged themselves so 2 guys were inside with shoes off and the others were outside. I was so appreciative of this and can't thank them enough."
 
 
Team:
Aaron, Lenny, Dean M
 
 
 


Review 12 Nov 2019
Recommended by customer in NE13
 My Age: 40 - 49 
 I'm: Female 
 My level of experience of similar services: Above Average 
 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Taking contents of a 5 bed house to a 4 bed house. Team of 8 with 3 trucks.
 
Cost: £850
 

"Absolutely fantastic experience with Quicksilver. The team were super friendly, careful and knew what they were doing. We will definitely use them again."
 
 
Team:
Liam, Lewis
 
 
 


Review 30 Oct 2019
Recommended by customer in NE20
 My Age: 60 - 69 
 I'm: Male 
 My level of experience of similar services: Experienced 
 I have known this business: Over 10 years 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
After a long period of time, living apart from our personal items, we were finally reunited on completion of our latest project.
 
Cost: £1000
 

"Very professional firm with staff who courteous, polite and efficient. Wouldn’t hesitate to recommend"
 
 
Team:
Unknown
 
 
 


Review 14 Oct 2019
Recommended by customer in NE46
 My Age: 50 - 59 
 I'm: Male 
 My level of experience of similar services: Average 
 I have known this business: Under 1 year 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
I was moved from Heddon to Hexham, bungalow to bungalow.
 
Cost: £402
 

"The Move went very smoothly. The guys were professional, friendly and helpful."
 
 
Team:
Arron & Lewis
 
 
 


Review 6 Oct 2019
Recommended by customer in NE61
 My Age: 50 - 59 
 I'm: Female 

 I haven't used this business before 
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The firm\'s charges are reasonable for the work involved
Show All
 
 
Customer Review
 
Moved from three bedrooms house to two bedrooms apartment

"The two guys Kevin and Aaron were brilliant, really friendly and helpful nothing was a bother to them. They worked really quickly and efficiently and made the move really easy. I would highly recommend this company."
 
 
Team:
Kevin and Aaron
 
 
 

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